Hakan Cakmak

UCSF

Rated 7.5
Strongly recommend: 43%Neutral: 30%Don't recommend: 26%7.5
43% strongly recommend
13 reviews
Humanity
8.1
8.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.7
7.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.8
5.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Istanbul U.
Residency
Yale
Fellowship
UCSF

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Hakan Cakmak works at

UCSF
Rated 8.4
Strongly recommend: 67%Neutral: 18%Don't recommend: 16%8.4

At 1 office

San Francisco
499 Illinois Street
San Francisco, CA 94158
(415) 353-7475
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3 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
6
6
Age 26 - 27
1 IVF
Male Factor
Other
Income $0 - $49K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Since I rarely see Dr. Cakmak during my visitations, I can't really say much about his strengths. Based on my initial consultation, he explained the whole IVF process to us and it made a lot of sense. He also tries to make me feel comfortable by trying to engage in conversations while performing the sonogram.... I do have to say that one of his weakness is not being able to do a smooth transfer on transfer day even with a mock transfer.
The clinic's strengths is that they [UCSF- San Fran] treat you with respect. The weakness of the this clinic is that they work as a team where you can see anybody within the clinic so there is really no bonding between patient and provider.... for the most part, the nursing staff were kind and helpful. Everyone always greet me and my husband with a smile.... retrieval=$12,000, anesthesia=$800, sonogram=$600, genetic testing=$300, freezing embryos=$500 initially
How was your experience with Hakan Cakmak at UCSF?
Since I rarely see Dr. Cakmak during my visitations, I can't really say much about his strengths. Based on my initial consultation, he explained the whole IVF process to us and it made a lot of sense. He also tries to make me feel comfortable by trying to engage in conversations while performing the sonogram. He had a positive attitude and believed that I would have a successful pregnancy even after multiple failed attempts. I do have to say that one of his weakness is not being able to do a smooth transfer on transfer day even with a mock transfer. He stated that I have a very curvy cervix but other providers were able to do it without working with me.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
I would advise a patient to not expect to meet or see Dr. Cakmak other than the initial consultation. Since I was unsuccessful, I had the option of doing a follow-up with him but other than that, you would have to go through the staff. You would only see him if your appointment happens to land on the day he is on duty because UCSF has multiple providers working in the same clinic.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
I honestly don't know how other clinics work but I feel like they don't care for the patient as a whole. They don't check/evaluate the patient's wellness during the visit. I never got evaluated for why I I was unsuccessful 3 times and had 1 miscarriage.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
I don't remember protocols for the retrieval process because it was about two years ago. I do remember that in the beginning, he only gave me 1cc or progesterone and then after being unsuccessful, increased it to 2cc and I got pregnant but had a miscarriage. For the last two transfers, we started at .5cc for two days, 1cc for two days, and then 1.5cc up until I found out the pregnancy results.
Describe your experience with the nursing staff at UCSF.
All I have to say is that for the most part, the nursing staff were kind and helpful. Everyone always greet me and my husband with a smile.
Describe your experience with UCSF.
The clinic's strengths is that they treat you with respect. The weakness of the this clinic is that they work as a team where you can see anybody within the clinic so there is really no bonding between patient and provider.
Describe your experience with your monitoring appointments at UCSF.
Well we live out of town so going in for an appointment would be the whole day. All the appointment was never convenient for us as far as the day goes but they did let us choose the time that is convenient for us.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
retrieval=$12,000, anesthesia=$800, sonogram=$600, genetic testing=$300, freezing embryos=$500 initially (increases by $100 every year), FET=$3000, medications/supplies=$500-$1000
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
My doctor strongly suggested that we only transferred one embryo because I was 26 at the time and he said young people have a high success rate. After the first failed attempt, our doctor allowed the following two attempt to have two embryos. He informed us that a single healthy baby was their goal and that multiple births might be risky.
6
Doctor
Hakan Cakmak
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
UCSF
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
6
10
Age 42 - 43
12 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Consultant
2nd of 2 Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
I like him [Dr. Cakmak Hakan] . He is direct and comes across as honest and caring. He's a little bit awkward when it comes to bedside manner, but I take that as his "scientific" background, not that he doesn't care. Always asked how I was feeling, checked in on my husband, daughter, etc...As minimal meds as possible. Always open to searching for generics, etc (meds cost savings.) Respectful of what my insurance would cover.
$20,000 for IVF (total, including meds.) Not sure on prices for IUI (my insurance covered.)...There were a few times [at UCSF Fertility] with my IUIs that the ultrasound date was scheduled too late, and I missed my ovulation window, resulting in a missed month. While this was heartbreaking, I learned to advocate on my own behalf to schedule my appointment checks earlier in the month...I've been working with Thuy for a long time. She is quick to call me back, and help me get sone what I need. I only wish that there system allowed for direct communication and leaving messages 24/7, don't just during business hours. If it's outside business hours you get routed through the standard phone tree.
How was your experience with Hakan Cakmak at UCSF?
I like him. He is direct and comes across as honest and caring. He's a little bit awkward when it comes to bedside manner, but I take that as his "scientific" background, not that he doesn't care. Always asked how I was feeling, checked in on my husband, daughter, etc.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
Make sure to schedule tie with him. As a research clinic, he typically won't be there at all of your appointments.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
always would meet with me or talk on the phone if I asked. Also gave great explanations of what was happening.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
As minimal meds as possible. Always open to searching for generics, etc (meds cost savings.) Respectful of what my insurance would cover.
Describe your experience with your nurse at UCSF. (Assigned nurse: Thuy Nguyen)
I've been working with Thuy for a long time. She is quick to call me back, and help me get sone what I need. I only wish that there system allowed for direct communication and leaving messages 24/7, don't just during business hours. If it's outside business hours you get routed through the standard phone tree.
Describe your experience with UCSF.
I like that it's a teaching hospital. You get a lot of different caregivers, but this didn't bother me. I like that there is one dedicate care coordinator nurse that is your go-to. It is harder to develop a 1-1 close relationship with your doctor.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
$20,000 for IVF (total, including meds.) Not sure on prices for IUI (my insurance covered.)
What specific things went wrong at UCSF?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at UCSF.
There were a few times with my IUIs that the ultrasound date was scheduled too late, and I missed my ovulation window, resulting in a missed month. While this was heartbreaking, I learned to advocate on my own behalf to schedule my appointment checks earlier in the month.
6
Doctor
Hakan Cakmak
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
UCSF
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
0
2
Age 35
5 IUI
3 IVF
Donor Eggs
Donor Sperm
Surrogacy
East Asian
Income $200K - $499K
1st of 4 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Hakan was the first infertility doctor I see. I only talked to him once. Because my husband has 0 sperm count, we decided to do IUI with donor sperm. I only saw him once when we first decided on the plan. He never followed up with me after that. I'm not even sure if he ever looked at my test results. I did 5 cycles of IUI all negative. The doctor never once proposed any different approaches, never discussed with me on the result at the end of each cycle.
My insurance covered most of the cost, but the billing process was slow,and I received a bill from them a year after the treatment when I already changed insurance.... I have a friend who got good treatment at UCSF and got pregnant, but my experience here with Dr. Hakan was terrible. He just didn't show any care at all. I guess the doctor quality can vary a lot at this facility, be sure to choose a good doctor who really cares.
How was your experience with Hakan Cakmak at UCSF?
Dr. Hakan was the first infertility doctor I see. I only talked to him once. Because my husband has 0 sperm count, we decided to do IUI with donor sperm. I only saw him once when we first decided on the plan. He never followed up with me after that. I'm not even sure if he ever looked at my test results. I did 5 cycles of IUI all negative. The doctor never once proposed any different approaches, never discussed with me on the result at the end of each cycle. I later switched to Kaiser, and was diagnosed that I had a bloated left ovarian tube, which would produce toxic liquid that cut my pregnancy success rate half. I felt I wasted a lot of time and money for doing the 5 cycles of IUI at UCSF without finding out anything.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
go to someone else who actually cares.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Only see him once, never talked or followed up with me after that. I'm not even sure if he ever looked at my test results. I did 5 cycles of IUI all negative. The doctor never once proposed any different approaches proactively, never discussed with me on the result at the end of each cycle. I later switched to Kaiser, and was diagnosed that I had a bloated left ovarian tube, which would produce toxic liquid that cut my pregnancy success rate half. I feel I wasted a lot of time and money for doing the 5 cycles of IUI at UCSF without finding out anything.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
Dr. Hakan suggested medical assisted IUI with donor sperm. As I was not aware of any infertility issue on my part, I suggested I'll try the first cycle without medicine assist, which didn't work. The following 4 cycles are all medicine assisted, none of them worked either. Dr. Hakan never reviewed the result with me after each failed cycle. I felt like really left in the dark just trying by myself. Later at a different facility, I was diagnosed with one dialect fallopian tube, and also with poor egg quality.
Describe your experience with the nursing staff at UCSF.
Nurses are okay
Describe your experience with UCSF.
I have a friend who got good treatment at UCSF and got pregnant, but my experience here with Dr. Hakan was terrible. He just didn't show any care at all. I guess the doctor quality can vary a lot at this facility, be sure to choose a good doctor who really cares. Talk to a few before you begin your treatment.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
My insurance covered most of the cost, but the billing process was slow,and I received a bill from them a year after the treatment when I already changed insurance.
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
didn't discuss that
0
Doctor
Hakan Cakmak
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
UCSF
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources