Hakan Cakmak

UCSF

Rated 7.8
Strongly recommend: 42%Neutral: 44%Don't recommend: 15%7.8
42% strongly recommend
13 reviews
Humanity
8.3
8.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.8
7.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Istanbul U.
Residency
Yale
Fellowship
UCSF

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Hakan Cakmak works at

UCSF
Rated 8.3
Strongly recommend: 66%Neutral: 16%Don't recommend: 18%8.3

At 1 office

San Francisco
499 Illinois Street
San Francisco, CA 94158
(415) 353-7475
Explore Clinic

6 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
10
10
Age 41 - 43
3 IUI
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
East Asian
Income $50K - $99K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We did two mini IVF cycles [with Dr. Cakmak], the first I didn’t respond so well...The second time the protocol was changed to include human growth factor injections (to improve egg quality), and froze all embryos that reached 5 days (so my body could recover and be prepared for the transfer)...I felt I was respected and my personal circumstances were taken into consideration. Dr Hakan listened to our ideas and took time to explain what works well for people in our position.
This clinic [UCSF] caters to everyone possible. They are helpful towards people who can’t afford treatment at private clinics. Important to ask for help and find ways to make treatment and medications feasible. There is a way of paying up front costs to get a reduction of fees. Costs were a major factor for us to get access to fertility treatment, the UCSF have government funding so the costs are less.
How was your experience with Hakan Cakmak at UCSF?
Dr Hakan Cakmak (not Cakmak Hakan) is a very kind and professional individual. He is capable of seeing beyond the regular methods and integrating cutting edge ideas. We were able to continue along a pathway of hope when other Drs had tried pushing us in directions we didn’t want to go. We highly recommend Dr Cakmak and appreciate his help in assisting us with creating our next generation with our own genetic material.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
Older ladies remain calm if he repeats how age plays a major role in egg quality.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
I felt I was respected and my personal circumstances were taken into consideration. Dr Hakan listened to our ideas and took time to explain what works well for people in our position.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
We did two mini IVF cycles, the first I didn’t respond so well. The egg retrieval collected 4 of 8 eggs but only 2 were mature. We ended up with one embryo of 3 days that resulted in a negative pregnancy test. The second time the protocol was changed to include human growth factor injections (to improve egg quality), and froze all embryos that reached 5 days (so my body could recover and be prepared for the transfer). We had 2 frozen embryos they both made it through the thaw and were implanted. I was having daily Progesterone injections and 3 day estrogen patches to prepare my uterus for the embryos and make it a receptive environment. We were lucky enough for one embryo to implant and become a healthy pregnancy. We couldn’t afford the genetic testing of the embryos but the subsequent blood screening panels were negative to all 175 conditions. I continued the daily Progesterone and estrogen patches until the roughly the end of trimester 1.
Describe your experience with your nurse at UCSF. (Assigned nurse: Carolyn Clarke)
Our nurse was very responsive to all messages, even if she was not working I was able to contact a member of the team. Carolyn is a very positive and encouraging lady, she gave me hope and I looked forward to seeing her. She understands how stressful infertility is and her support really made the infertility journey less scary and manageable.
Describe your experience with UCSF.
This clinic caters to everyone possible. They are helpful towards people who can’t afford treatment at private clinics. Important to ask for help and find ways to make treatment and medications feasible. There is a way of paying up front costs to get a reduction of fees. Costs were a major factor for us to get access to fertility treatment, the UCSF have government funding so the costs are less.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
$12K roughly for upfront payment of mini IVF freeze all day 5 embryos, frozen transfer with ICSI.
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
Because of my advanced maternal age we were able to implant more than one which we were happy to do.
10
Doctor
Hakan Cakmak
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
UCSF
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
9
9
Age 39
1 Embryo Freezing
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Whenever I spoke directly with Dr. Cakmak, he's always willing to explain things in detail with a great deal of patience and honesty. Although he sees so many patients at once, he remembers the details about you and addresses the specifics whenever he sees you. He's very data-oriented which I appreciate. He doesn't sugar coat things and tries to set the most realistic expectations along the way (while also being calming). Although most of my visits and phone conversations were with his team or colleagues
WEAKNESSES: The hardest part of the whole process was getting the first appointment booked with a doctor. When you call [UCSF], you get diverted to a voicemail where you leave your info.... STRENGTHS: Once you get your first appointment booked and get through the initial pre-work, the rest was pretty seamless and easy to follow. The staff (front desk, phlebotomists, nurses, MDs) are all super responsive and kind, and made sure I understood each step of the process.
How was your experience with Hakan Cakmak at UCSF?
Dr Cakmak comes across a little socially awkward but it's well compensated by his calm, patient, and data-driven communication style. He's a very sweet person who cares about achieving the best possible results for you, while also helping to set realistic expectations along the way.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
To look beyond his bit of social awkwardness!
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Whenever I spoke directly with Dr. Cakmak, he's always willing to explain things in detail with a great deal of patience and honesty. Although he sees so many patients at once, he remembers the details about you and addresses the specifics whenever he sees you. He's very data-oriented which I appreciate. He doesn't sugar coat things and tries to set the most realistic expectations along the way (while also being calming). Although most of my visits and phone conversations were with his team or colleagues, I could tell that he was guiding them along the way. He's also responsive when you need to get a hold of him.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
* Initial ultrasound showed slow follicle growth (13 follicles; smaller in size) Days 1-6: Menopur 150; Gonal F 225 * Day 7 ultrasound showed sudden follicle growth (around 25-30) with a couple follicles growing faster than others so I was told to immediately start using Ganirelix as an antagonist. Days 7-8: Menopur 150; Gonal F 150; Ganirelix 250 * Dr Cakmak reduced the stimulants to help follicles catch up to one another and ordered an extra trigger shot - Lupron (in addition to HGC trigger) Days 9-10: Menopur 150; Gonal F 100; Ganirelix 250 * Stimulants reduced again Days 11-? (today is Day 11): Menopur 75; Gonal F 100; Ganirelix 250
Describe your experience with your nurse at UCSF. (Assigned nurse: Audra Katz)
Audra is a thorough communicator and is good about contacting you in a timely manner to provide reminders or new instructions.
Describe your experience with UCSF.
WEAKNESSES: The hardest part of the whole process was getting the first appointment booked with a doctor. When you call, you get diverted to a voicemail where you leave your info. If you do not pick up when they call you, they tell you to call the same number back (which then results in another voicemail). 4-5 voicemails later, I finally got an appointment booked. Phew! The next hardest part was dealing with their Cisco secure email system which sometimes wouldn't always load the email properly, particularly if large files were attached. The initial email with a long list of instructions and action items for both my husband and I was also hard to read -- it was very MS Word 97! You need to be super detail-oriented to get through that email and also the additional verbal instructions provided over the phone for all the initial lab work, orientations and forms. The last frustration is their Financial Navigators team. They're understandably very busy but it's challenging getting a response from them if you have questions about billing and insurance. STRENGTHS: Once you get your first appointment booked and get through the initial pre-work, the rest was pretty seamless and easy to follow. The staff (front desk, phlebotomists, nurses, MDs) are all super responsive and kind, and made sure I understood each step of the process. It was easy to book follow-up appointments in person and there was rarely a line to talk to the front desk. The facility is also really nice - making it a pleasant environment to visit multiple times. There's easy parking below that isn't too expensive and there's a Walgreens just down the street for any last minute refills that you may need.
9
Doctor
Hakan Cakmak
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
UCSF
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
9
Age 33
3 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Cakmak is well read and a respected clinical researcher. He has published extensively and reflected current knowledge of the state of the science as he outlined our treatment plan and as we encountered setbacks. He uses lots of statistics, but was also comfortable talking about how we have not fit those statistics thus far. Of note, his cadence is very typical of a clinical researcher- he does best when you save questions till the end of him running through his algorithms and plans.
Spa like atmosphere- private, calm and quiet- puts me in a good place for procedures. Front desk staff [UCSF] is kind, although doesn't always recognize when people are in line to check in. Clinic staff is thorough in checking ID and ensuring they have the right patient, which felt reassuring. Billing coordinators took weeks to respond to emails.... Carolyn held my hand (via the phone) through complex regimens and lots of bad news (including a miscarriage).
How was your experience with Hakan Cakmak at UCSF?
Dr. Cakmak is well read and a respected clinical researcher. He has published extensively and reflected current knowledge of the state of the science as he outlined our treatment plan and as we encountered setbacks. He uses lots of statistics, but was also comfortable talking about how we have not fit those statistics thus far. Of note, his cadence is very typical of a clinical researcher- he does best when you save questions till the end of him running through his algorithms and plans. He is an optimist and encouraged me and my partner to maintain hope even when this was hard. He always seems to have the next step planned out incase the one in front of us doesn't work. He is also very clear that if/when he feels that it is unlikely we will get pregnant, he will be honest and clear with us. He doesn't push procedures or treatments that are unlikely to yield results.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
Bring a list of questions to your appointment and ask them after he has reviewed his assessment and plan.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Dr. Cakmak feels like a member of our team. He has a dry sense of nerd-humor but I know he cares for us a lot and wants us to succeed at our common goal.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
Climid with HcG trigger for IUI, with resulting multiple follicle yield each round. IVF stimulation: Antagonist protocol (used given borderline diminished ovarian reserve) yielded more eggs than expected (a good thing).
Describe your experience with your nurse at UCSF. (Assigned nurse: Carolyn)
Carolyn held my hand (via the phone) through complex regimens and lots of bad news (including a miscarriage). She returns calls the same day (although when I was going through IVF, I called her on 15 minute increments because an hour seemed like an eternity- which is a bit unrealistic now that I look back). She is a saint for dealing with hormonal, grieving women.
Describe your experience with UCSF.
Spa like atmosphere- private, calm and quiet- puts me in a good place for procedures. Front desk staff is kind, although doesn't always recognize when people are in line to check in. Clinic staff is thorough in checking ID and ensuring they have the right patient, which felt reassuring. Billing coordinators took weeks to respond to emails.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
$15k for IVF stimulation cycle with retrieval and embryo transfer, $400 for medications; $3500 for frozen embryo transfer IUI cycles were covered by insurance
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
He didn't have a strong preference (given multiple failed rounds), but educated us on risks of multiple gestation.
10
Doctor
Hakan Cakmak
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
UCSF
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
9
10
Age 39
7 IUI
2 IVF
Poor Egg Quality
Unexplained
European
East Asian
Income $200K - $499K
Entrepreneur
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Cakmak is a great person who truly cares. He's meticulous in his work and thoroughly evaluates all factors related to my situation. While undergoing the saline sonogram (probably the most painful part of the ivf process), Dr. Cakmak tried earnestly to distract me from the pain. It still hurt - but I appreciate that he tried.... Dr. Cakmak spent the time to explain the issues and discussed future solutions after our failed first round yielded no embryos. I was certainly hopeful for an improvement between my own first and second rounds. While the results did improve, we continue to work with Dr. Cakmak to understand why we haven't
UCSF clinic is great. They did a great job with the orientation, the facilities are incredible and the staff is compassionate. The billing department is hard to get a hold of. At some point, there was a billing issue and they assumed responsibility and did not charge me for the additional blood tests. I truly appreciated that.... Without insurance coverage, we opted to use Arc Fertility which would cover 1 retrieval and 2 transfers....
How was your experience with Hakan Cakmak at UCSF?
Dr. Cakmak was a recommendation from a friend who had a successful pregnancy after two rounds of IVF. Dr. Cakmak spent the time to explain the issues and discussed future solutions after our failed first round yielded no embryos. I was certainly hopeful for an improvement between my own first and second rounds. While the results did improve, we continue to work with Dr. Cakmak to understand why we haven't had a successful pregnancy. With an upcoming appointment, I'm looking forward to understanding what else can be evaluated and how best to move forward. I trust Dr. Cakmak and the UCSF team and remain hopeful and optimistic in a positive outcome. I know that he cares and with his diligent and analytical behavior, I trust we can find success together.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
He's slightly socially awkward but he's got a great heart!
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Dr. Cakmak is a great person who truly cares. He's meticulous in his work and thoroughly evaluates all factors related to my situation. While undergoing the saline sonogram (probably the most painful part of the ivf process), Dr. Cakmak tried earnestly to distract me from the pain. It still hurt - but I appreciate that he tried.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
The first round started after my period and consisted of 2 shots per day of Gonal-F and Menapur. It ended with a trigger shot. This yielded 6 eggs of which 1 was suitable for ICSI which did not become an embryo. So we had nothing. The second round started with Lupron (10 units) after confirmed ovulation and then after my period I had 3 shots per day of Gonal-F (225IU), Menapur (2 powders in 1 cc), growth hormone (Omnitrope - 1.45mg). This yielded 6 eggs of which 2 were suitable for ICSI and became embryos. Daily shots of progesterone in oil began the day after retrieval until the pregnancy test. They transferred both embryos on day 2. The pregnancy test was negative after 2 weeks.
Describe your experience with your nurse at UCSF. (Assigned nurse: Audra Katz)
Audra and the support team were great in making sure I got all the appointments I needed. They accommodated me when I was running late and they had an overall supportive and empathetic disposition. They were great.
Describe your experience with UCSF.
UCSF clinic is great. They did a great job with the orientation, the facilities are incredible and the staff is compassionate. The billing department is hard to get a hold of. At some point, there was a billing issue and they assumed responsibility and did not charge me for the additional blood tests. I truly appreciated that.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
Without insurance coverage, we opted to use Arc Fertility which would cover 1 retrieval and 2 transfers. Given we had nothing to transfer during the first cycle, we paid out of pocket and it cost around $10K. We applied the Arc Fertility package to our 2nd round of IVF and it cost $15,212. Medications were separate.
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
We agreed on a strategy that if we had 6 or more embryos we would freeze all and PGS test all of them. Anything less than 6, then we would do a fresh transfer of up to 3 embryos. Given the risk of failure at each possible juncture we agreed that this made sense.
9
Doctor
Hakan Cakmak
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
UCSF
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2015, Successful
10
10
Age 33
4 IUI
3 IVF
Diminished Ovarian Reserve
Male Factor
Unexplained
Other
European
Ashkenazi Jewish
Income $100K - $199K
Graphic Designer
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Cakmak is a very patient and dedicated doctor. He makes the time for his patients and is willing to entertain EVERY question. Since I had a diagnosis of unexplained infertility this was difficult to know what course of treatment to take. Through a series of trials (and trials and trials) and errors, we finally ruled out every reason.... We did another fresh cycle (with UCSF) and waited longer to harvest. I forget how many eggs they got. 17ish. More were mature. We had average losses by day 3 and 5. Transferred one that failed. Next time FET we transferred two. Failed. Next FET we tried uterine scratch and glue/hcg and it failed. We were out of embryos. We did another fresh cycle. Did a uterine biopsy and sent that away to determine if the timing was off. We had all embryos pgs tested. On our final cycle, we transferred 1 pgs normal 6aa embryo. I thought, there is no reason this shouldn't work...and finally it did. Our son was born healthy at 39 weeks.
Primary nurse [at UCSF] was on leave, so others filled in. Bad communication. Felt like a number here!... The only thing that might have made me feel like a number was when I talked to the nurses (not the ones in the OR, but the ones who scheduled and went over meds with me - they were not nice or helpful). Also would have liked Dr. Cakmak to do all harvests and transfers, but I understand he couldn't be there every time.
How was your experience with Hakan Cakmak at UCSF?
Dr. Cakmak is a very patient and dedicated doctor. He makes the time for his patients and is willing to entertain EVERY question. Since I had a diagnosis of unexplained infertility this was difficult to know what course of treatment to take. Through a series of trials (and trials and trials) and errors, we finally ruled out every reason. After transferring a pgs-normal 6aa embryo, it worked. Lots of time, money, tears and care went into having our son, and I feel like our success was Dr. Cakmak's as well. He was with us as a doctor, and also as a counselor.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
Be patient. I know it really hurts to hear, but making babies takes time and can be an incredibly frustrating experience. It might not work the first or second or third or fourth time. Be prepared to pay for multiple cycles. You are stronger than you think.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Dr. cakmak was with us during every step of our horrible, frustrating journey. We had a "post mortem" conversation after every failed cycle to evaluate what worked and what didn't and where to go from there. We didn't live close to the clinic, but Dr. Cakmak made time for us on the phone. However long it took to understand and talk through it. We also talked via phone during the process. I talked to the nurses too, but Dr. Cakmak's availability to me made me feel like he cared and was in this together with me. We also occasionally communicated via email. The only thing that might have made me feel like a number was when I talked to the nurses (not the ones in the OR, but the ones who scheduled and went over meds with me - they were not nice or helpful). Also would have liked Dr. Cakmak to do all harvests and transfers, but I understand he couldn't be there every time. He did do the last and final successful transfer (and many others along the way when he could be there).
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
We went to Dr. Cakmak after kaiser couldn't fit us in for a repeat cycle (when the first failed). At our first cycle (kaiser) we had A LOT of immature eggs. 17/22 harvested to be exact. This is not normal. Dr. C reviewed their evidence to harvest when they did and he would have made the same choice, so something was wrong not with protocol but with my response. We did another fresh cycle (with UCSF) and waited longer to harvest. I forget how many eggs they got. 17ish. More were mature. We had average losses by day 3 and 5. Transferred one that failed. Next time FET we transferred two. Failed. Next FET we tried uterine scratch and glue/hcg and it failed. We were out of embryos. We did another fresh cycle. Did a uterine biopsy and sent that away to determine if the timing was off. We had all embryos pgs tested. On our final cycle, we transferred 1 pgs normal 6aa embryo. I thought, there is no reason this shouldn't work...and finally it did. Our son was born healthy at 39 weeks.
Describe your experience with your nurse at UCSF. (Assigned nurse: Audra (she left))
Primary nurse was on leave, so others filled in. Bad communication. Felt like a number here!
Describe your experience with UCSF.
UCSF has quality doctors, state of the art facilities, and can handle your care...at a price! Too bad insurance doesn't cover ivf!
Describe the costs associated with your care under Hakan Cakmak at UCSF.
$13k per fresh cycle plus meds ($5-6k). FETs were cheaper. I forget how much.
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
He prefers single embryo transfers. Twins are more risky and a lot more work as a parent!!!
10
Doctor
Hakan Cakmak
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
UCSF
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unknown Success
10
10
Age 36 - 37
3 IUI
1 IVF
Endometriosis
Male Factor
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Cakmak is caring, would definitely listen to all your concerns, upfront about the risks and expectations. He would always follow up, even on weekends, if there is an issue outstanding. I felt very well cared for and absolutely trusted his advice and recommendations.... The nurses were absolutely fantastic. Always on top of everything and super easy to reach and talk to. I always felt super comfortable speaking to them regarding my treatment.
[UCSF has] New facilities, quick appointments (rarely much wait), all the staff is super helpful and friendly. The finance department seemed a little out of synch with my case, which had some financial consequences on my insurance coverage.... The nurses were absolutely fantastic. Always on top of everything and super easy to reach and talk to. I always felt super comfortable speaking to them regarding my treatment.
How was your experience with Hakan Cakmak at UCSF?
Dr. Cakmak is caring, would definitely listen to all your concerns, upfront about the risks and expectations. He would always follow up, even on weekends, if there is an issue outstanding. I felt very well cared for and absolutely trusted his advice and recommendations.
Describe your experience with your nurse at UCSF. (Assigned nurse: Audra and Carolyn)
The nurses were absolutely fantastic. Always on top of everything and super easy to reach and talk to. I always felt super comfortable speaking to them regarding my treatment.
Describe your experience with UCSF.
New facilities, quick appointments (rarely much wait), all the staff is super helpful and friendly. The finance department seemed a little out of synch with my case, which had some financial consequences on my insurance coverage.
10
Doctor
Hakan Cakmak
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
UCSF
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources