Carlos Soto-Albors

Northern California Fertility Medical Center

Available Lines of Communication

Doctor, Nurse available by emailDoctor, Nurse available by direct lineNot available by cell phone
Medical SchoolPuerto Rico
ResidencyU. of Michigan
FellowshipU. of Connecticut
Roseville
1130 Conroy Lane
Roseville, CA 95661
(916) 571-0945
Sacramento
1111 Exposition Blvd
Sacramento, CA 95815
(916) 571-0945
On a scale from 0-10, how likely are you to recommend Carlos Soto-Albors to a friend?
Strongly recommend: 50%Neutral: 45%Don't recommend: 5%8.7
12 assessments
  • 50% Strongly recommend (9-10)
  • 45% Neutral (7-8)
  • 5% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Northern California Fertility Medical Center to a friend?
Strongly recommend: 85%Neutral: 12%Don't recommend: 3%9.4
79 assessments
  • 85% Strongly recommend (9-10)
  • 12% Neutral (7-8)
  • 3% Don't recommend (0-6)
12 assessments
8
Age
32 - 37
Treated
2012 - 2017
Success with this Doc
Yes
Treatment
7 IUI
Diagnosis
Recurrent Pregnancy Loss
8
Dr. Soto was very informative. He precisely described what was going to happen during each cycle. He was compassionate yet realistic. He worked very hard to try to figure out why we were experiencing Recurrent miscarriages. Even though we have not found a cause he continues to provide good care.... Due to our recurrent miscarriages, Dr. Soto attempted various strategies to maintain pregnancies. For example, he prescribed for progesterone suppositories at one point because nothing else was working even though I didn't show a need for them in blood tests.
+ Read more
Age
32 - 37
Treated
2012 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 4 Docs
Treatment
7 IUI
Diagnosis
Recurrent Pregnancy Loss
8
How was your experience with Carlos Soto-Albors at Northern California Fertility Medical Center?
Dr. Soto was very informative. He precisely described what was going to happen during each cycle. He was compassionate yet realistic. He worked very hard to try to figure out why we were experiencing Reocurrent miscarriages. Even though we have not found a cause he continues to provide good care.
What's one piece of advice would you give a prospective patient of Carlos Soto-Albors at Northern California Fertility Medical Center?
He is not going to hold your hand but he is very good at what he does. He will answer all questions you ask.
During treatment, were you treated like a number or a human with Carlos Soto-Albors at Northern California Fertility Medical Center?
He was very encouraging and yet realistic.
Describe the protocols Carlos Soto-Albors used in your cycles at Northern California Fertility Medical Center and their degree of success.
Due to our reoccurant miscarriages, Dr. Soto attempted various strategies to maintain pregnancies. For example, he prescribed for progesterone suppositories at one point because nothing else was working even though I didn't show a need for them in blood tests.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Dottie Rowell)
Dottie is the most compassionate nurse. She is optimistic. Sometimes she is a little disorganized, but I believe that is because she has so many patients that she cares about. She always eventually get you what you need. She is most thorough in explaining your medications, when to take them, how to administer them, and always calls you back within the day even if it's late at night.
Describe your experience with Northern California Fertility Medical Center.
This clinic seems very on top of the latest tests etc. They are optimistic yet realistic. They advise you and don't lecture you. They sometimes run late , But having been an emergency appointment I have compassion for them needing some flexibility in their schedule due to the nature of their practice.
Describe the costs associated with your care under Carlos Soto-Albors at Northern California Fertility Medical Center.
Cost would vary depending on what was going on in each cycle. Plus my insurance picked up some, although no prescription injectable medications.
Describe Carlos Soto-Albors's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
Not applicable
What specific things went wrong at Northern California Fertility Medical Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
8
Doctor
Carlos Soto-Albors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Northern California Fertility Medical Center
Sacramento
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
39
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF, Donor Sperm
Diagnosis
Male Factor
9
He [Dr. Soto-Albors] was quiet, and sometimes I wished he would talk more or explain more. We pretty well went along with the flow (although not understanding just where that flow was going or why things were being done). It wasn't until after egg retrieval happened that we started to understand what was going on.... Not really sure what kind of protocol was used; we were never told. Follistim was used, some Estrace, Ganirelix, Progesterone in oil (was later changed to Crinone due to allergic reaction).
+ Read more
Age
39
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Sperm
Diagnosis
Male Factor
9
How was your experience with Carlos Soto-Albors at Northern California Fertility Medical Center?
He was quiet, and sometimes I wished he would talk more or explain more. We pretty well went along with the flow (although not understanding just where that flow was going or why things were being done). It wasn't until after egg retrieval happened that we started to understand what was going on.
What's one piece of advice would you give a prospective patient of Carlos Soto-Albors at Northern California Fertility Medical Center?
To ask questions, and urge the doctors to explain what everything is and why they're doing what they're doing (like making med changes).
During treatment, were you treated like a number or a human with Carlos Soto-Albors at Northern California Fertility Medical Center?
I went in to IVF thinking it would take just a short time...but when things went for a couple of months, I got impatient, and not knowing what was going on, felt alone. Also, while the main focus was on my wife, I felt like other than some of the doctors pointing out my problems, that I was invisible (a couple of the doctors, but there were also some nice ones that boosted my confidence). When the end result came under the care of Dr. Soto-Albors, things had actually worked out really well, and because of him, my wife and I now have a son that we enjoy every day with. So while the process was stressful, the results were awesome.
Describe the protocols Carlos Soto-Albors used in your cycles at Northern California Fertility Medical Center and their degree of success.
Not really sure what kind of protocol was used; we were never told. Follistim was used, some Estrace, Ganirelix, Progesterone in oil (was later changed to Crinone due to allergic reaction). After all was said and done, 27 mature eggs were produced, 24 had been fertilized via ICSI, and 5 of those embryos made it to day 5. We miscarried one of the twins, but the other was born full term and without any problems.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Can't remember)
Our nurse coordinator and we had had a little bit of friction at first because of the stress levels, but finally were able to get adjusted well to each other. The other nurses (we only worked with each one once or twice) were great, and there were a couple of nurses that were very optimistic and positive.
Describe your experience with Northern California Fertility Medical Center.
I had heard rumors that there was a bit of success associated with this particular clinic; for us, the same was very much true. I had a couple of doctors tell us that because of the problems with my sperm, we HAD to have donor sperm present (adding to the stress, though I can understand the motivation behind it; they wanted to make sure that the cycle was a success). The embryologists were really nice and good; it was obvious, looking in retrospect, that the whole team knew what they were doing.
Describe the costs associated with your care under Carlos Soto-Albors at Northern California Fertility Medical Center.
Ultrasounds were something like $300 apiece (and there were quite a few), we spent about $5000 on meds, two of my operations cost around $1500. As for the actual IVF, we spent about $20,000 on all that.
Describe Carlos Soto-Albors's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
He actually asked for our input on this one, and when we said two, he then revealed that he had also been thinking two as well.
9
Doctor
Carlos Soto-Albors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Northern California Fertility Medical Center
Roseville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37 - 38
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
10
Dr. Soto was thorough in all his testing and explanation of our results. He never spoke in terms we couldn't understand. He made me comfortable when in a very vulnerable situation. He was encouraging and determined to get us pregnant. It took a while but we have our amazing two year old son and couldn't be more happy with our treatment.... 1st IVF - retrieval yielded 8 healthy embryos (after PGD) of which we transferred two. It failed and I feel like my body was just too taxed. For our next cycle we did an FET. I added acupuncture and felt my body was ready. We transferred two and one took bringing us our son.
+ Read more
Age
37 - 38
Treated
2013 - 2014
Success with this Doc
Yes
Race
European, Native American
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
10
How was your experience with Carlos Soto-Albors at Northern California Fertility Medical Center?
Dr. Soto was thorough in all his testing and explanation of our results. He never spoke in terms we couldn't understand. He made me comfortable when in a very vulnerable situation. He was encouraging and determined to get us pregnant. It took a while but we have our amazing two year old son and couldn't be more happy with our treatment.
What's one piece of advice would you give a prospective patient of Carlos Soto-Albors at Northern California Fertility Medical Center?
Trust in his methods and find things to do to relax yourself.
During treatment, were you treated like a number or a human with Carlos Soto-Albors at Northern California Fertility Medical Center?
In a very clinical position he seemed very personable and determined to get us our baby! He never rushed us when we met with him and was very reassuring.
Describe the protocols Carlos Soto-Albors used in your cycles at Northern California Fertility Medical Center and their degree of success.
I don't recall dosages etc. We had used both gonal f and follistm with desired stim results. It was determined that after 6 failed IUI's and a past ectopic pregnancy (not under Dr. Soto's care) that my tubes may not be functioning properly. We were then encouraged to move to IVF. Both my husband and I agreed it was time. I believe we used follistm and ovidrel for IVF though I can't recall everything. We did ICSI and PGS (our decision) because of my advanced maternal age and past failed pregnancy attempts. 1st IVF - retrieval yielded 8 healthy embryos (after PGD) of which we transferred two. It failed and I feel like my body was just too taxed. For our next cycle we did an FET. I added acupuncture and felt my body was ready. We transferred two and one took bringing us our son.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Miriam)
Our nurse coordinator had been through IVF herself and I feel this lent to her compassion and drive to provide excellent care. She was organized and always wanted to make sure we understood every part of the process and were comfortable with it. The rest of the nurses were upbeat and hard working. Great nurses.
Describe your experience with Northern California Fertility Medical Center.
Strengths: Wait time for my initial consult was not long. They did a thorough health evaluation of me and my husband. They were strong on education from start to finish. They understand the emotional side and were always compassionate and friendly. They have a very organized financial coordinator and my nurse knew how to get the best pricing and discounts on prescriptions. The doctors are on top of changes and advancements in their field. They'll get you there! The office is clean, nice and comfortable.
Describe the costs associated with your care under Carlos Soto-Albors at Northern California Fertility Medical Center.
We bought a package of 6 cycles through ARC. 3 fresh 3 frozen for approximately $26K (excluding meds). We paid $1600 for ICSI. PGS was paid to the outside genetic lab not NCFMC. That's all I can recall though it's not all.
Describe Carlos Soto-Albors's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
Dr. Soto was very informative when it came to why he suggested we transfer two at a time. He never pressured us and left the decision up to us.
10
Doctor
Carlos Soto-Albors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northern California Fertility Medical Center
Roseville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
24
Treated
2012
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Tubal Blockage
6
I think he [Dr. Soto-Albors] was a great doctor. He was nice but at the same time could be very blunt and hurtful. Experiencing miscarriages under his watch were upsetting as he didn't appear to be very caring. I didn't feel he was willing to come up with a specific plan for me and instead was continuing a general treatment plan that wasn't working well for me...I felt like I was given the same plan because it was simple and common.
+ Read more
Age
24
Treated
2012
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Tubal Blockage
6
How was your experience with Carlos Soto-Albors at Northern California Fertility Medical Center?
I think he was a great doctor. He was nice but at the same time could be very blunt and hurtful. Experiencing miscarriages under his watch were upsetting as he didn't appear to be very caring. I didn't feel he was willing to come up with a specific plan for me and instead was continuing a general treatment plan that wasn't working well for me.
What's one piece of advice would you give a prospective patient of Carlos Soto-Albors at Northern California Fertility Medical Center?
To be persistent on your needs and feelings. If you don't feel like you're a good match request a new doctor.
During treatment, were you treated like a number or a human with Carlos Soto-Albors at Northern California Fertility Medical Center?
I felt like I was given the same plan because it was simple and common. The plan we were using wasn't working well for me. Dr Murray was in charge of my last FET and brought to my attention how I didn't respond well to Sotos plan and Murrays new plan ended in a successful pregnancy to two healthy boys.
Describe the protocols Carlos Soto-Albors used in your cycles at Northern California Fertility Medical Center and their degree of success.
He used birthcontrol in most of cycles even though I didn't respond as well as I did with a more natural cycle. He wanted more control even though it didn't seem beneficial.
Describe your experience with your nurse at Northern California Fertility Medical Center.
I had a couple different nurses over the course of my treatments. They were all extremely caring and understanding. They explained things well and were always willing to chat if I needed.
Describe your experience with Northern California Fertility Medical Center.
The team is overall a great team. Everyone is really nice. This journey is hard and talking with your nurse and building a good relationship really helps. Wait time is usually short. The price is very high and that can be hard.
Describe the costs associated with your care under Carlos Soto-Albors at Northern California Fertility Medical Center.
I originally wanted to purchase their multi-plan packages and was talked out of it. I ended up spending a lot more because of this. I was assured since I was young they didn't believe it to be necessary. I'm still not happy with this.
6
Doctor
Carlos Soto-Albors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Northern California Fertility Medical Center
Roseville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
24 - 25
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Unexplained
8
Dr Soto was very specific on everything he told us and he was able to answer all of our questions. He was polite and it seemed like he really cares about all of his patients . He was able to explain the whole process detail by detail without leaving us confused....I first had to start off by taking Clomid twice a day starting day 7 of my cycle I believe. I had to test for my fertile days starting on day 11 . Once I got a positive I had to call the office to go in . When I got to the Dr office they did an ultrasound to confirm I was on my fertile days .
+ Read more
Age
24 - 25
Treated
2016 - 2017
Success with this Doc
No
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
8
How was your experience with Carlos Soto-Albors at Northern California Fertility Medical Center?
Dr Soto was very specific on everything he told us and he was able to answer all of our questions. He was polite and it seemed like he really cares about all of his patients . He was able to explain the whole process detail by detail without leaving us confused.
During treatment, were you treated like a number or a human with Carlos Soto-Albors at Northern California Fertility Medical Center?
The staff was very welcoming and were able to answer any questions I had.
Describe the protocols Carlos Soto-Albors used in your cycles at Northern California Fertility Medical Center and their degree of success.
I first had to start off by taking Clomid twice a day starting day 7 of my cycle I believe. I had to test for my fertile days starting on day 11 . Once I got a positive I had to call the office to go in . When I got to the Dr office they did an ultrasound to confirm I was on my fertile days . Before leaving the Dr office the nurse gave me the trigger shot . The next day I had the iui done . Now the wait began I had to wait 10 days after to start testing. After I got a negative test result I had to call the office to do the same process again.
Describe your experience with the nursing staff.
All of the nurses were very helpful and were able to answer all of my questions and it was a plus that the nurses spoke spanish because may husband doesn't speak English fluent.
Describe your experience with Northern California Fertility Medical Center.
The clinics strengths are once you walk in the staff is very welcoming and help you out with paperwork if needed to be filled out. They clinic doesn't really have any weaknesses everything is great about the clinic.
Describe the costs associated with your care under Carlos Soto-Albors at Northern California Fertility Medical Center.
All of our genetic testing and blood work came out to around $600 . The ultrasounds were $345 I believe. My papsmhere was $300 . The iui was $475
8
Doctor
Carlos Soto-Albors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northern California Fertility Medical Center
Roseville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
35
Treated
2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Unexplained
7
He [Dr. Soto-Albors] was a nice doctor but we didn’t see him every time. He wore sunglasses once. Sometime I felt like he rushed me out and didn’t answer my querstions fully or to where I could understand them (he spoke in doctor terms) it would have been nice to see the same doctor every time.... We did hormone injections in preparations for egg retrieval. Then we waited 1 month and did a frozen transfer 1st try was a success
+ Read more
Age
35
Treated
2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
7
How was your experience with Carlos Soto-Albors at Northern California Fertility Medical Center?
He was a nice doctor but we didn’t see him every time. He wore sunglasses once. Sometime I felt like he rushed me out and didn’t answer my querstions fully or to where I could understand them (he spoke in doctor terms) it would have been nice to see the same doctor every time.
What's one piece of advice would you give a prospective patient of Carlos Soto-Albors at Northern California Fertility Medical Center?
Have a list of questions prepared. And ask questions if you don’t understand his responses
During treatment, were you treated like a number or a human with Carlos Soto-Albors at Northern California Fertility Medical Center?
Sometimes I felt like he rushed a bit to get to the next patient
Describe the protocols Carlos Soto-Albors used in your cycles at Northern California Fertility Medical Center and their degree of success.
We did hormone injections in preparations for egg retrieval. Then we waited 1 month and did a frozen transfer 1st try was a success
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Peggy)
Peggy was amazing! She called back quickly answering every question and email. When I cried she cried. She really cares for her patients
Describe your experience with Northern California Fertility Medical Center.
Front desk staff could use some help. They were borderline rude at times. It would be nice to be scheduled with the same doctor every time. Financial advisors did a great job at disclosing all fees upfront. We actually over paid and didn’t know it. We received a refund within thirty days after completing our cycle. It was nice to have lab onsite.
Describe the costs associated with your care under Carlos Soto-Albors at Northern California Fertility Medical Center.
9,000 out of pocket with some insurance coverage
Describe Carlos Soto-Albors's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
They strongly suggested starting with one embryo, they were right it was successful
7
Doctor
Carlos Soto-Albors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northern California Fertility Medical Center
Roseville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 36
Treated
2013 - 2018
Success with this Doc
Yes
Treatment
5 IUI, 2 IVF
Diagnosis
PCOS, Tubal Blockage
10
Dr. Soto-Albors is for the most part serious and moderately blunt. We really appreciated this about him. He is extremely knowledgeable, and thorough.... We had poor quality with higher doses our first round so he changed things up the 2nd time around and we made beautiful embryos. Dr. Soto-Albors will not proceed until he feels everything is perfect. We had a small uterine polyp we had to have removed before transferring.
+ Read more
Age
31 - 36
Treated
2013 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 2 IVF
Diagnosis
PCOS, Tubal Blockage
10
How was your experience with Carlos Soto-Albors at Northern California Fertility Medical Center?
Dr. Soto-Albors is for the most part serious and moderately blunt. We really appreciated this about him. He is extremely knowledgeable, and thorough. Our nurse is who we spent most time with and she was more sensitive and our cheerleader of sorts. Dr. Soto-Albors is part-time in the office that he started over 30 years ago but I trusthim completely. He gave us our twins.
What's one piece of advice would you give a prospective patient of Carlos Soto-Albors at Northern California Fertility Medical Center?
Ask lots of questions and take all the time you need in the appointments with the doctor.
Describe the protocols Carlos Soto-Albors used in your cycles at Northern California Fertility Medical Center and their degree of success.
We had poor quality with higher doses our first round so he changed things up the 2nd time around and we made beautiful embryos. Dr. Soto-Albors will not proceed until he feels everything is perfect. We had a small uterine polyp we had to have removed before transferring.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Dottie)
Dottie was pretty special and a huge part in our success. She always calls back quickly and was very supportive and positive.
Describe your experience with Northern California Fertility Medical Center.
Once you are assigned a nurse coordinator you have great communication. Prior to that it can be difficult to get answers. The front office and financial staff are great. The wait time is minimal.
Describe the costs associated with your care under Carlos Soto-Albors at Northern California Fertility Medical Center.
We were out of pocket and the cost seemed to be a average ora little bit less than other clinics. The financial coordinator was very helpful.
10
Doctor
Carlos Soto-Albors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northern California Fertility Medical Center
Roseville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
1 IVF, 1 Egg Freezing, 2 Embryo Freezing
Diagnosis
Male Factor
10
He [Dr. Soto- Albors] was always upfront and honest. Very friendly and caring. We adjusted treatments appropriately to try different things for success. He always responded if I had questions. He always got me appointments in quickly.... The first fet we did medications not injections. We had lots of issues with the actual transfer. We adjusted for the next cycle and he placed a stitch inside me. The next fet went much better but still resulted in negative pregnancy.
+ Read more
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IVF, 1 Egg Freezing, 2 Embryo Freezing
Diagnosis
Male Factor
10
How was your experience with Carlos Soto-Albors at Northern California Fertility Medical Center?
He was always upfront and honest. Very friendly and caring. We adjusted treatments appropriately to try different things for success. He always responded if I had questions. He always got me appointments in quickly.
What's one piece of advice would you give a prospective patient of Carlos Soto-Albors at Northern California Fertility Medical Center?
Keep everything. That way it’s easy to look back at what medications worked and what didn’t.
During treatment, were you treated like a number or a human with Carlos Soto-Albors at Northern California Fertility Medical Center?
All staff was so friendly, they truly cared and wanted the transfers to succeed.
Describe the protocols Carlos Soto-Albors used in your cycles at Northern California Fertility Medical Center and their degree of success.
The first fet we did medications not injections. We had lots of issues with the actual transfer. We adjusted for the next cycle and he placed a stitch inside me. The next fet went much better but still resulted in negative pregnancy.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Alyssa)
Between 2 egg donations, vasectomy reversal, 4 fet and one fresh every staff member and nurse has been friendly and amazing. They are all caring and compassionate .
Describe your experience with Northern California Fertility Medical Center.
There only weaknesses is the decorations and old equipment and wall decor. Strengths is everyone communicates well and is on top of contacting patients in a timely manner. We viewed several facilities and fell in love with the staff here. I’ve had several nurse coordinators and different dr’s and they are all amazing.
10
Doctor
Carlos Soto-Albors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northern California Fertility Medical Center
Roseville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI
Diagnosis
7
I felt like he [Dr. Carlos Soto-Albors] is rushed and does not give time that I deserve as a patient paying a lot of money. Sometimes he was great and personable, but being that I did 5 egg donations for others and am now having infertility issues myself I need that emotional support...At times personable and not rushed, other times very rushed which left me stressed with questions and concerns. He is a great doctor, but when you see so many it is hard to have quick appts. It is apparent when he is stressed or has stuff going on. I enjoyed him most when he gives full attention in the appointment. I think he has compassion, shows concern and explains things well most of the time.
+ Read more
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IUI
Diagnosis
7
How was your experience with Carlos Soto-Albors at Northern California Fertility Medical Center?
At times personable and not rushed, other times very rushed which left me stressed with questions and concerns. He is a great doctor, but when you see so many it is hard to have quick appts. It is apparent when he is stressed or has stuff going on. I enjoyed him most when he gives full attention in the appointment. I think he has compassion, shows concern and explains things well most of the time.
What's one piece of advice would you give a prospective patient of Carlos Soto-Albors at Northern California Fertility Medical Center?
Have questions and concerns ready
During treatment, were you treated like a number or a human with Carlos Soto-Albors at Northern California Fertility Medical Center?
I felt like he is rushed and does not give time that I deserve as a patient paying a lot of money. Sometimes he was great and personable, but being that I did 5 egg donations for others and am now having infertility issues myself I need that emotional support
Describe the protocols Carlos Soto-Albors used in your cycles at Northern California Fertility Medical Center and their degree of success.
He adjusted my meds because of my thin lining. He told me my cervix was closed and to use a certain tool in order to perform iui
Describe your experience with the nursing staff.
I loved Marcie. Sometimes nurses were great other times I felt like I was forgotten about especially when i was not called back and communicated with about the undressing of my husband's sperm. I almost felt like they had forgotten to pull it out.
Describe your experience with Northern California Fertility Medical Center.
Appointments are gard, talking directly to a dr or scheduling nurses is hard
7
Doctor
Carlos Soto-Albors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Northern California Fertility Medical Center
Sacramento
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29
Treated
2017
Success with this Doc
Yes
Treatment
2 IUI, 8 IVF
Diagnosis
PCOS
10
He [Dr. Soto-Albors] was very straight foreard with the treatment plan. I felt confident in his work. He always made sure i was aware at each appointment of what was going to happen. My first transfer was a success with the doctor. I was determine ti go back for future treatment if needed....Always asked how i was doing during the treatment...Overall im happy that i choose this clinic [No Cal Fert Med Ctr]. Everyone there is great The staff are great. The hours are great and in a goid location.
+ Read more
Age
29
Treated
2017
Success with this Doc
Yes
Race
East Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 8 IVF
Diagnosis
PCOS
10
How was your experience with Carlos Soto-Albors at Northern California Fertility Medical Center?
He was very straight foreard with the treatment plan. I felt confident in his work. He always made sure i was aware at each appointment of what was going to happen. My first transfer was a success with the doctor. I was determine ti go back for future treatment if needed.
What's one piece of advice would you give a prospective patient of Carlos Soto-Albors at Northern California Fertility Medical Center?
Have an open schedule
During treatment, were you treated like a number or a human with Carlos Soto-Albors at Northern California Fertility Medical Center?
Always asked how i was doing during the treatment
Describe the protocols Carlos Soto-Albors used in your cycles at Northern California Fertility Medical Center and their degree of success.
N/A
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Courtney)
Courtney was great. She helped me understand my treatment plan and ensure i knew what i eas doing with my medications. She always checked up on me. She was also vefy sympathetic towards me.
Describe your experience with Northern California Fertility Medical Center.
This clinic is great. Overall im happy that i choose this clinic. Everyone there is great The staff are great. The hours are great and in a goid location. There is so much flexibilty with this place. They always work with yiur schedule
Describe the costs associated with your care under Carlos Soto-Albors at Northern California Fertility Medical Center.
3K
10
Doctor
Carlos Soto-Albors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northern California Fertility Medical Center
Roseville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34
Treated
2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
He [Dr. Carlos Soto-Albors] was very caring and explained every process. This was my first time going through something like this and I was very emotional and scared. He talked to me and explained everything in detail. He was very compassionate and involved throughout the whole process.... They are very organized and kind. When they schedule appointments they follow up with you regarding any concerns you have, including concerns related to financing. All of them make you feel so welcomed.
+ Read more
Age
34
Treated
2017
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
How was your experience with Carlos Soto-Albors at Northern California Fertility Medical Center?
He was very caring and explained every process. This was my first time going through something like this and I was very emotional and scared. He talked to me and explained everything in detail. He was very compassionate and involved throughout the whole process.
What's one piece of advice would you give a prospective patient of Carlos Soto-Albors at Northern California Fertility Medical Center?
Follow what he orders and follow up with him if you have any concerns.
During treatment, were you treated like a number or a human with Carlos Soto-Albors at Northern California Fertility Medical Center?
The doctor and staff were very caring and supportive throughout the process.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Susan)
Susan was so caring and kind. I felt comfortable crying or expressing how I felt going through a treatment and she was there to assure and comfort me giving me hope.
Describe your experience with Northern California Fertility Medical Center.
They are very organized and kind. When they schedule appointments they follow up with you regarding any concerns you have, including concerns related to financing. All of them make you feel so welcomed.
Describe the costs associated with your care under Carlos Soto-Albors at Northern California Fertility Medical Center.
My insurance paid a portion and I was responsible for the balance. I can’t remember the exact amount I paid at the end with medications.
10
Doctor
Carlos Soto-Albors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northern California Fertility Medical Center
Roseville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
31 - 35
Treated
2013 - 2017
Success with this Doc
?
Treatment
3 IVF
Diagnosis
PCOS
8
He [Dr. Soto-Albors] explains everything and takes the time to make sure you understand and are comfortable with everything. He expected the risks and what to expect at every stage of the treatment. He truly cares about your well being and he understands how this is a tough process yet his gentle side makes it easy...Even though I have also seen Dr Stephens, Dr Murray along with dr Soto, they always know me and are very Intune with my case and what's currently going on.
+ Read more
Age
31 - 35
Treated
2013 - 2017
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF
Diagnosis
PCOS
8
How was your experience with Carlos Soto-Albors at Northern California Fertility Medical Center?
He explains everything and takes the time to make sure you understand and are comfortable with everything. He expected the risks and what to expect at every stage of the treatment. He truly cares about your well being and he understands how this is a tough process yet his gentle side makes it easy.
What's one piece of advice would you give a prospective patient of Carlos Soto-Albors at Northern California Fertility Medical Center?
Be your own best advocate
During treatment, were you treated like a number or a human with Carlos Soto-Albors at Northern California Fertility Medical Center?
Even though I have also seen Dr Stephens, Dr Murray along with dr Soto, they always know me and are very Intune with my case and what's currently going on. The nursing staff makes you feel like family.
Describe your experience with your nurse at Northern California Fertility Medical Center. (Assigned nurse: Courtney Swason)
She is amazing. She r sounds quickly and in detail and makes sure you fully understand everything.
8
Doctor
Carlos Soto-Albors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northern California Fertility Medical Center
Roseville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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