Carolyn Alexander

Southern California Reproductive Center

Available Lines of Communication

Doctor, Nurse available by emailDoctor, Nurse available by direct lineAvailable by cell phone
Medical SchoolUCLA
ResidencyJohns Hopkins
FellowshipJohns Hopkins
Beverly Hills
450 N. Roxbury Dr
Beverly Hills, CA 90210
310-277-2393
Burbank [Closed]
201 S. Buena Vista St
Burbank, CA 91505
818-860-7526
Santa Barbara
1722 State Street
Santa Barbara, CA 93101
805-569-1950
Valencia
27871 Smyth Drive
Valencia, CA 91355
661-441-3590
Bakersfield
100 Old River Road
Bakersfield, CA 93311
661-349-4966
Glendale
240 S. Jackson St.
Glendale, CA 91206
818-839-5764
Santa Monica [Closed]
2001 Santa Monica Blvd
Santa Monica, CA 90404
3102462462
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On a scale from 0-10, how likely are you to recommend Carolyn Alexander to a friend?
Strongly recommend: 62%Neutral: 14%Don't recommend: 24%8.1
5 assessments
  • 62% Strongly recommend (9-10)
  • 14% Neutral (7-8)
  • 24% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Southern California Reproductive Center to a friend?
Strongly recommend: 51%Neutral: 34%Don't recommend: 14%8.3
32 assessments
  • 51% Strongly recommend (9-10)
  • 34% Neutral (7-8)
  • 14% Don't recommend (0-6)
5 assessments
5
Age
38 - 39
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
5
Dr. Alexander was compassionate and caring to a fault. This was just what we needed in the beginning but as things went wrong this actually made the process more difficult because she had strong feelings which were sometimes hard to deal with.... Dr. Alexander was extremely compassionate and thorough with testing before we started a cycle.... Our first transfer was delayed because she found polyps and I was scheduled for a hysteroscopy to remove them.
+ Read more
Age
38 - 39
Treated
2017 - 2018
Success with this Doc
No
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
5
How was your experience with Carolyn Alexander at Southern California Reproductive Center?
We started doing IVF for male factor (1 % morphology) after I had two chemical pregnancies. Dr. Alexander was extremely compassionate and thorough with testing before we started a cycle. She was confident I would get pregnant as everything on my side looked amazing. Our egg retrieval went great, with 4 PGS normal embryos. Our first transfer was delayed because she found polyps and I was scheduled for a hysteroscopy to remove them. While under she found a uterine septum and removed that as well. Then I tested slightly positive for irregular uterine cells and did a course of antibiotics. We finally started our transfer cycle only to be cancelled because my lining wasn't responding to the meds properly. We started again with a different type of estrogen priming and went ahead with our first transfer which resulted in a pregnancy. Dr. Alexander was more excited than me, as I was cautiously optimistic because I knew one beta test is not the whole picture. Our second beta came back lower than they would have liked and we did a third one which was normal. After this we waited to do an ultrasound at which point things did not look good. I was told this news during the ultrasound which was very upsetting. We had to go back several times to keep watching and I eventually started to miscarry and took drugs to help it along. Transfer 2 failed, which was shocking to everyone. We met with Dr. Alexander and she suggested an ERA and seeing a hematologist, which didn't make total sense to me. I said, why don't we do one more transfer before we do all that and she suggested another hysteroscopy before a transfer and the plan was to do a third transfer before she left for the holidays. We did the hysteroscopy where she removed a small piece of tissue but everything else looked great. We then found out that we wouldn't have time to do the transfer we talked about doing so I suggested doing the ERA while we were waiting for her to get back. We started a mock cycle on their "standard protocol" which did not work at all for me on any level. It was the same hormone protocol as the first cancelled transfer... I expressed concerns about this not working and was told it would be fine. When my lining didn't respond and this cycle was cancelled, I felt like Dr. Alexander started to lose confidence. She said the ERA was no longer necessary as she "didn't want to be chasing her tail around trying to get a good lining." It was disconcerting being told we needed a test and then a week later we didn't. She suggested trying a natural cycle which I started and when she discovered fluid in my uterus (which I believe was there from the cancelled cycle before) we were brought into her office and mid-cycle suggested surrogacy in a very odd way. Asking if I knew anyone who I would want to be my surrogate and saying she wished she could be mine. My husband and I were no where near ready for that conversation and it was very strange to have it brought up in the middle of an FET cycle. The fluid was aspirated, I had a second HSG with her associate (who called me a conundrum during that procedure) and she recommended going ahead with the third transfer. That one failed and we decided to get a second opinion at that point.
What's one piece of advice would you give a prospective patient of Carolyn Alexander at Southern California Reproductive Center?
Be ready to be in the driver's seat of your fertility journey whether it's following up for results, getting medications called in and doing your research. Dr. Alexander is smart but there were things that were missed along the way and I wish we were given a more realistic idea of what to expect with the entire process.
During treatment, were you treated like a number or a human with Carolyn Alexander at Southern California Reproductive Center?
Dr. Alexander was compassionate and caring to a fault. This was just what we needed in the beginning but as things went wrong this actually made the process more difficult because she had strong feelings which were sometimes hard to deal with. The nurses were compassionate when I saw them and always knew my name and had a positive and caring attitude no matter what was happening.
Describe the protocols Carolyn Alexander used in your cycles at Southern California Reproductive Center and their degree of success.
Egg retrieval was pretty typical. FET changed from estrogen pills to many patches and Viagra, lovenox, steroids and lots of natural supplements and PIO and endometrin when it was time. Final FET was natural (waiting for me to ovulate) with a little patch support and endometrin/PIO shots, lovenox and steroids.
Describe your experience with the nursing staff.
The nurses were great in person. All of them were warm and knowledgable. They were sometimes hard to get a hold of and I would have to follow up on medications because occasionally something slipped between the cracks.
Describe your experience with Southern California Reproductive Center.
It's like a factory. The waiting room is bustling sometimes beyond what's tolerable. There are t.v.s to watch in the waiting room. It's almost impossible to get anyone to answer the phone or call you back. The financial department is not helpful and was absent the entire time (there were mistakes.) . The lab techs are very nice and on it.
Describe the costs associated with your care under Carolyn Alexander at Southern California Reproductive Center.
I think a retrieval cycle was listed as a little over $20k but once you add tests and meds its more like $30k. We spent close to $7k for everything for each transfer.
Describe Carolyn Alexander's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Reproductive Center.
She went back and forth about whether or not to transfer one or two but ultimately agreed with our decision to transfer one at a time... she felt strongly about me not carrying twins for health reasons.
What specific things went wrong at Southern California Reproductive Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to convey critical information
  • Failed to consider drug intolerance
5
Doctor
Carolyn Alexander
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Southern California Reproductive Center
Beverly Hills
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40
Treated
2017
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS
10
After my consult I had a chemical pregnancy that did not want to clear my body and she checked on me weekly. She [Carolyn Alexander] offered encouragement and also let me know that she was ready to jump in as soon as I was ready and my cycle had returned. She always finishes her phone calls or emails with "Best wishes" or "be well" and I think she might actually mean it. :) I have not conceived with her yet but I feel she will support me for as long as I continue to see her.
+ Read more
Age
40
Treated
2017
Success with this Doc
?
Race
Latino
Income
$500K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS
10
How was your experience with Carolyn Alexander at Southern California Reproductive Center?
I came to SCRC not knowing what to expect. I have theee children and I assumed having a fourth was a no brainer. 9 months later still nothing. My regular OB recommended Dr. Alexander and my rheumatologist recommended another. I'm so glad I got to meet Dr. Alexander. The first visit was to go over my health status and what tests needed to be done to eval my fertility status. She also used a power point to explain all options available and also to help me figure out what course of treatment should happen next. After my consult I had a chemical pregnancy that did not want to clear my body and she checked on me weekly. She offered encouragement and also let me know that she was ready to jump in as soon as I was ready and my cycle had returned. She always finishes her phone calls or emails with "Best wishes" or "be well" and I think she might actually mean it. :) I have not conceived with her yet but I feel she will support me for as long as I continue to see her.
What's one piece of advice would you give a prospective patient of Carolyn Alexander at Southern California Reproductive Center?
Come ready with questions and information about your fertility to save time.
During treatment, were you treated like a number or a human with Carolyn Alexander at Southern California Reproductive Center?
Dr. Alexander is extremely caring. She has made me feel like she genuinely cares about how Im doing and how things are going without coddling or intruding. I have never had another doctor like her.
Describe the protocols Carolyn Alexander used in your cycles at Southern California Reproductive Center and their degree of success.
Metformin- I have had surgery for dermoids multiple times so I think she put me in a pcos category. This drug helps with egg quality. Estrace- my lining and periods have been light either due to age or bc I have had a d and c and also retained placenta removal in the past. Coq10- help with egg quality Letrazole- I have Some cycles without ovulation Hcg injection- trigger ovulation Dexamethasone- bc i have autoimmune issues Aspirin- to build lining Folgard- not sure but I think bc a lot of people have some clotting or antibody gene or mosaic of the gene Prometrium- support potential pregnancy Prenatal vitamin
Describe your experience with the nursing staff.
They respond promptly and never disregard a concern or question.
Describe your experience with Southern California Reproductive Center.
Very busy- strength and weakness bc you can get in and or quickly but it also has the feeling of a fertility mill.
Describe the costs associated with your care under Carolyn Alexander at Southern California Reproductive Center.
Co pay of $30 each visit. $250 for a consult but they waved it bc I she had to cance last minute.
What specific things went wrong at Southern California Reproductive Center?
  • Lost paperwork
10
Doctor
Carolyn Alexander
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Southern California Reproductive Center
Beverly Hills
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
42 - 44
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
3 IVF, 2 Egg Freezing, 1 Embryo Freezing
Diagnosis
Poor Egg Quality, Other
9
She [Dr. Carolyn Alexander] is a brilliant doctor, incredibly smart. She is warm and kind. She is not always the best communicator because her mind is working at a mile a minute, but I appreciate very much her expertise. She also frequently sought the opinions of other colleagues, both in the clinic and outside. It wasn't about ego for her it was about doing the best possible thing...Dr. Alexander also successfully removed, or significantly reduced a large uterine septum I have. The first operation I had with another doctor had failed. Dr. Alexander did an excellent job.
+ Read more
Age
42 - 44
Treated
2016 - 2018
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF, 2 Egg Freezing, 1 Embryo Freezing
Diagnosis
Poor Egg Quality, Other
9
How was your experience with Carolyn Alexander at Southern California Reproductive Center?
She is a brilliant doctor, incredibly smart. She is warm and kind. She is not always the best communicator because her mind is working at a mile a minute, but I appreciate very much her expertise. She also frequently sought the opinions of other colleagues, both in the clinic and outside. It wasn't about ego for her it was about doing the best possible thing.
What's one piece of advice would you give a prospective patient of Carolyn Alexander at Southern California Reproductive Center?
Make sure you ask questions and you do your own research too. And know that she is thinking about you.
During treatment, were you treated like a number or a human with Carolyn Alexander at Southern California Reproductive Center?
Dr. Alexander gave me her personal cell phone number and always immediately responded to any texts or questions I had, and would call me personally with the results of milestone tests. She seemed to really care.
Describe the protocols Carolyn Alexander used in your cycles at Southern California Reproductive Center and their degree of success.
Dr. Alexander also successfully removed, or significantly reduced a large uterine septum I have. The first operation I had with another doctor had failed. Dr. Alexander did an excellent job.
Describe your experience with the nursing staff.
The main problem with the nursing staff is turnover, and so you don't have a consistent or ongoing relationship with one person. They often change, and also you get who you get, depending on who answers the phone or emails. But they are nice and helpful.
Describe your experience with Southern California Reproductive Center.
It is a very busy clinic, always full. That said, I never felt like a number, just that I was in a very busy office! The main thing is having to be on top of your own treatment and following up yourself when necessary.
What specific things went wrong at Southern California Reproductive Center?
  • Failed to call in prescriptions to pharmacy
9
Doctor
Carolyn Alexander
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Southern California Reproductive Center
Beverly Hills
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
24 - 25
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
9
I am so grateful to Dr. Alexander for her incredible work with us. Her positive outlook allowed us to get through one of the most difficult times in our lives. She is extremely knowledgeable and patient focused. Her approach is tailor made to each patient. When she treats you, you feel like the sole focus of her office. She will always make time for you as a patient and will do everything to ensure a successful outcome. She is extremely sensitive to a patient's needs.
+ Read more
Age
24 - 25
Treated
2015 - 2016
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
9
How was your experience with Carolyn Alexander at Southern California Reproductive Center?
I am so grateful to Dr. Alexander for her incredible work with us. Her positive outlook allowed us to get through one of the most difficult times in our lives. She is extremely knowledgeable and patient focused. Her approach is tailor made to each patient. When she treats you, you feel like the sole focus of her office. She will always make time for you as a patient and will do everything to ensure a successful outcome. She is extremely sensitive to a patient's needs.
What's one piece of advice would you give a prospective patient of Carolyn Alexander at Southern California Reproductive Center?
She is an amazing provider. I would recommend following all of her advice with regard to a retrieval. She is extremely responsive to a patient's need/ concerns so make sure to take an active role in your treatment process.
During treatment, were you treated like a number or a human with Carolyn Alexander at Southern California Reproductive Center?
Dr. Alexander worked very hard to provide us with individualized service. She always remembered all of the facts about our case and would work with us to establish treatment plans.When things were not successful she made sure to call us to comfort us. She always made sure we were comfortable with all of our treatments plans.
Describe the protocols Carolyn Alexander used in your cycles at Southern California Reproductive Center and their degree of success.
My first FET and retrieval were pretty standard. My second and third FET involved the use of lovenox. This was used after it was discovered that I tested positive for lupus anticoagulant. My third FET also involved the use of prednisone (a steroid) due to a discovered history of familial autoimmune conditions.
Describe your experience with Southern California Reproductive Center.
The clinic is excellent. However, the separation between themselves and the embryology laboratory can make things complicated with regards to billing.
Describe Carolyn Alexander's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Reproductive Center.
Our doctor allowed us to transfer two embryos during each FET. This was our preference and she remained supportive of our choice. She left the decision of transferring one or two up to us (due to our diagnosis). However, she was very clear that she would not transfer more than two (a pretty standard practice based on our young age)
What specific things went wrong at Southern California Reproductive Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
9
Doctor
Carolyn Alexander
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Southern California Reproductive Center
Beverly Hills
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
25 - 26
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor
8
Dr. Alexander followed my lead and was aggressive about my treatments. We first tried letrazole which I had negative reactions to. Dr. Alexander found a polyp in my uterus which I had surgically removed. Around the same time after doing a semen analysis for my husband she referred us to a Male Fertility Specialist who discovered that he had varicocele and needed surgery.
+ Read more
Age
25 - 26
Treated
2015 - 2016
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor
8
How was your experience with Carolyn Alexander at Southern California Reproductive Center?
She is very experienced, warm and friendly. Very knowledgable and aggressive (in a good way.) You do have to pull information out of her though in order to understand completely what she wants you to do but once you get to know her you trust her completely.
What's one piece of advice would you give a prospective patient of Carolyn Alexander at Southern California Reproductive Center?
Ask a lot of questions.
Describe the protocols Carolyn Alexander used in your cycles at Southern California Reproductive Center and their degree of success.
Dr. Alexander followed my lead and was aggressive about my treatments. We first tried letrazole which I had negative reactions to. Dr. Alexander found a polyp in my uterus which I had surgically removed. Around the same time after doing a semen analysis for my husband she referred us to a Male Fertility Specialist who discovered that he had varicocele and needed surgery. We are now 6 months later and have done an additional 2 clomid cycles and are now doing IUI. While I am not pregnant I've been extremely happy under Dr Alexanders care.
Describe your experience with the nursing staff.
They are all very knowledgable and helpful.
Describe your experience with Southern California Reproductive Center.
It is a high end Beverly Hills clinic that is very well maintained. Everything is state of the art yet they take insurance which makes it affordable!
Describe the costs associated with your care under Carolyn Alexander at Southern California Reproductive Center.
Bloodwork is $110, Ultrasound is $220, IUI is $350.
What specific things went wrong at Southern California Reproductive Center?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to consider drug intolerance
8
Doctor
Carolyn Alexander
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Southern California Reproductive Center
Beverly Hills
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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