Carolyn Givens

Pacific Fertility Center

Available Lines of Communication

Doctor, Nurse available by emailNurse available by direct lineNot available by cell phone
Medical SchoolU. of Texas Southwestern
ResidencyParkland Memorial
FellowshipUCSF
San Francisco
55 Francisco Street
San Francisco, CA 94133
415-834-3095
On a scale from 0-10, how likely are you to recommend Carolyn Givens to a friend?
Strongly recommend: 57%Don't recommend: 43%7.2
5 assessments
  • 57% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 43% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Pacific Fertility Center to a friend?
Strongly recommend: 66%Neutral: 21%Don't recommend: 13%8.6
52 assessments
  • 66% Strongly recommend (9-10)
  • 21% Neutral (7-8)
  • 13% Don't recommend (0-6)
5 assessments
2
Age
36 - 42
Treated
2011 - 2017
Success with this Doc
No
Treatment
3 IVF
Diagnosis
Unexplained
2
Dr Givens was a good communicator, empathetic and professional. She has a conservative approach. She recommended the same protocol 9 times, all which failed, and when I asked multiple times if there was anything experimental I could try she said no, you should think about using a surrogate...If you... do not need a touchy feeling Dr, she is a good fit. She is quick, direct and to the point which I actually appreciate...If you want a doctor that is going to think outside the box, do research on your behalf and bring you all the latest information available whether she agrees with the treatment or not, she is not the right fit for you.
+ Read more
Age
36 - 42
Treated
2011 - 2017
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IVF
Diagnosis
Unexplained
2
How was your experience with Carolyn Givens at Pacific Fertility Center?
Dr Givens was a good communicator, empathetic and professional. She has a conservative approach. She recommended the same protocol 9 times, all which failed, and when I asked multiple times if there was anything experimental I could try she said no, you should think about using a surrogate. Come to find out there are experimental things located within 2 hours of her office. She wrote a paper in 2010 around immunology and IVIG. Her paper was not supporting this treatment, but that's not what I asked. So, if you have a typical case I would recommend her. If you don't and would like to think more outside the box with your treatment, I would recommend you go to another clinic.
What's one piece of advice would you give a prospective patient of Carolyn Givens at Pacific Fertility Center?
If you have a typical case and do not need a touchy feeling Dr, she is a good fit. She is quick, direct and to the point which I actually appreciate. I don't want to hang out at the clinic any more then I have to. If you want a doctor that is going to think outside the box, do research on your behalf and bring you all the latest information available whether she agrees with the treatment or not, she is not the right fit for you.
During treatment, were you treated like a number or a human with Carolyn Givens at Pacific Fertility Center?
From 2011 to 2012 the PFC experience seemed boutique and custom. Dr's had reviewed charts prior to entering the room and came to the table with a plan. When I returned to begin transfers for a second child in 2014 the clinic was different. Much more crowded, rushed and even one of the nurses said to me that they were now so busy she had to remind the Dr's about each patient. During a transfer I was lead to a room that hadn't been cleaned from the previous procedure because they were so jam packed with procedures on the same day. It was chaos.
Describe the protocols Carolyn Givens used in your cycles at Pacific Fertility Center and their degree of success.
Round 1: age 36; retrieval using Follistim, Ganarelix, Menapure; great results; recommended against genetic testing as I had never been pregnant before; 29 eggs; 15 embroys (all excellent grade); Fresh transfer of 2 embryos; negative pregnancy test (Dr Given's said it was because I hyper stimulated but I had so many embroys she decided to move forward. Round 2: Frozen natural cycle; cancelled due to lining being too thin Round 3: Frozen cycle using stim drugs to help with lining; cancelled due to me ovulating Round 4: Frozen cycle using progesterone and estrogen injections (Dr Given's called this the gold standard to help with thin lining) Lining only got to a 6. Dr Chenet told me I "needed to buy a uterus" at a lining check but that it was Dr Given's call. I requested NOT to see Dr Chenet at future appointments. Dr Given's decided to give it a shot. Transfered 2 embryos; resulted in birth of 1 baby 9 months later: Rounds 5 & 6: Used same protocol as Round 4 both ending in chemical pregnancies Endometrial biopsy - Dr Given's didn't get enough tissue the first time so I had to do this twice. It's painful and delays the process. Biopsy came back fine meaning we were doing transfers on the correct day Went through the rest of the embroys using the same protocol as round 4 with negative pregnancy tests each time. Now out of of embryos Dr Given's reason was that they were not genetically tested. Retrieval #2: 15 eggs; 6 embryos; 3 genetically normal 2 transfers using the same protocol as round 4. Negative pregnancies both times. Thin lining continued through out each round (between 6 and 7) - reco is a 10 With 1 embro left Dr Given's recommended another retrieval and using a surrogate. I did the research and decided that route was not for me. Moved embryo to a new clinic and started from scratch.
Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Donna is wonderful)
The PFC staff was organized, compassionate, friendly, and available. Embryologists were great too.
Describe your experience with Pacific Fertility Center.
PFC is fancy. Very nice, clean and huge for SF. They have appointments before work hours (8:30am) and there is plenty of parking in the area. Office tends to be crowded but I never felt that it lacked privacy.
Describe the costs associated with your care under Carolyn Givens at Pacific Fertility Center.
My first cycles were on a special value plan. I can't remember the exact costs but because I was only 36 and using my own eggs I qualified. Everything outside of that was a la carte. My insurance didn't provide coverage so everything was out of pocket. There were no payment plans offered.
Describe Carolyn Givens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center.
Dr Given's and the staff at PFC have a conservative approach. When asked about alternative medicine, experimental treatments, ways of eating, etc. they all seem to blow it off as there is "not sufficient research"
2
Doctor
Carolyn Givens
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
39 - 41
Treated
2014 - 2016
Success with this Doc
22 Eggs Frozen
Treatment
1 Egg Freezing
Diagnosis
10
I can't [remember] if Dr Givens or another dr harvested my eggs. I had such great results and felt so comfortable overall there that it didn't matter. I've met with her twice recently to discuss next steps (turning my frozen eggs into embryos and implantation to become pregnant) and she is open to answering any and all questions I have and new information I may have read up on that she hasn't heard about yet...things are happening quickly in this field.
+ Read more
Age
39 - 41
Treated
2014 - 2016
Success with this Doc
22 Eggs Frozen
Race
European
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing
Diagnosis
10
How was your experience with Carolyn Givens at Pacific Fertility Center?
During an egg retrieval cycle, you see one of the doctors that's available when you go into the office. You are going almost daily if not daily for a week when your eggs are growing and I think I saw a different dr each day for the sonogram. I liked all but one. Her bedside manner was nonexistent and I think she laughed at one of my questions in a scoffing manner. I already felt like an alien growing eggs and full of hormone shots so I didn't need this dr I had never met acting that way. I gave that feedback during my "exit interview" after my eggs were frozen. They seemed genuinely interested in knowing how I felt about my interaction with that dr. Everyone else was great. I can't rem if Dr Givens or another dr harvested my eggs. I had such great results and felt so comfortable overall there that it didn't matter. I've met with her twice recently to discuss next steps (turning my frozen eggs into embryos and implantation to become pregnant) and she is open to answering any and all questions I have and new information I may have read up on that she hasn't heard about yet...things are happening quickly in this field.
What's one piece of advice would you give a prospective patient of Carolyn Givens at Pacific Fertility Center?
Ask a lot of questions and do your research. For the egg retrieval portion, it's pretty straightforward and takes up a month of your life. I've found that it's better to talk to as many people as possible when moving forward with the rest of the IVF process. There are many more moving parts and things to know.
During treatment, were you treated like a number or a human with Carolyn Givens at Pacific Fertility Center?
PFC does a lot of business. That's just a fact and it's obvious when you're in the office and when you call in. This is not really your friendly neighborhood doctors office with just your Dr or a couple docs, it's a practice and a center with a lot going on. I like that it was this way. It feels both high end (makes you think modern and successful in producing live births) and super professional.
Describe the protocols Carolyn Givens used in your cycles at Pacific Fertility Center and their degree of success.
The drugs I took were Follistim, Menopur, Ganirelix and HCG. I ended up going for a couple more days to let the eggs get even bigger so I needed more Menopur which I was able to pick up at the office (PFC). They keep drugs on hand for this last minute purpose as the rest comes in the mail ahead of your cycle. I ended up with 28 eggs retrieved and 22 were frozen. Given my age at the time of 39.5, I would have to think her protocol worked well.
Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: I had a team and email stream with team on it. )
I don't think I had a specific nurse, but I did have a coordinator and team assigned to me. I was able to email my team specifically so the best person could always pick up my question and respond. When you are in your cycle, you are always able to reach someone and get really fast service. I think they work weekends. When I called after hours, a dr called me right back to answer my question.
Describe your experience with Pacific Fertility Center.
Strengths: professional, discreet, convenient location to get in and out of, highly qualified doctors, the office feels brand new, fancy fertility lab onsite surrounded by glass so you can see them when leaving, their own egg donation center across the hall from their offices, very responsive when you are an active patient, nice nurses and doctors, your own financial contact who handles your payments and answers any questions you may have.
Describe the costs associated with your care under Carolyn Givens at Pacific Fertility Center.
I think my total fees for egg retrieval in 2014 was $12,000. That included all of my drugs. I think the finance person grossly underestimated how much my drugs would be. The dr. Also added more at the end to let my eggs "cook" a bit more. On their price sheet in 2014, they list X-Cycle Fee as $8,345. They say this includes 4 of each of the following---office visits, ultrasounds, Estradiol as well as one of each of the following---anesthesia, egg retrieval, facility, lab, cryo preservation & one yr of storage ($600). Blood testing, ultrasound and at least one office visit were covered by my insurance as they will not cover fertility treatments, but do pay for "diagnostic procedures and tests provided in connection with infertility evaluation. Office visits and consultation used to diagnose infertility."
10
Doctor
Carolyn Givens
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37 - 43
Treated
2011 - 2017
Success with this Doc
Yes
Treatment
5 IUI, 2 IVF, Donor Eggs
Diagnosis
Uterine Fibroids, Unexplained
10
Dr Givens was always patient through all our questions, explained things clearly during uncertain situations and was kind and always professional. She never pressured us into IVF or using donor eggs, even when that was the most logical next steps. She always gave her opinion during appropriate times but really acted almost like a trusted counselor.... Dr Givens and her staff were always responsive to my needs, timely and we felt well informed during a stressful and oftentimes complicated process. My husband and I have high standards and we felt like PFC in general exceeded our expectations in almost every area!
+ Read more
Age
37 - 43
Treated
2011 - 2017
Success with this Doc
Yes
Race
Prefer not to answer
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 2 IVF, Donor Eggs
Diagnosis
Uterine Fibroids, Unexplained
10
How was your experience with Carolyn Givens at Pacific Fertility Center?
Dr Givens was always patient through all our questions, explained things clearly during uncertain situations and was kind and always professional. She never pressured us into IVF or using donor eggs, even when that was the most logical next steps. She always gave her opinion during appropriate times but really acted almost like a trusted counselor.
What's one piece of advice would you give a prospective patient of Carolyn Givens at Pacific Fertility Center?
To ask as many questions you deem necessary and Dr Givens will gladly answer and help you come to a decision you're comfortable with. Read up, do your research but have realistic expectations based on your age, situation etc.
During treatment, were you treated like a number or a human with Carolyn Givens at Pacific Fertility Center?
Dr Givens and her staff were always responsive to my needs, timely and we felt well informed during a stressful and oftentimes complicated process. My husband and I have high standards and we felt like PFC in general exceeded our expectations in almost every area!
Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Jennise)
Always responsive, caring and informative.
Describe your experience with Pacific Fertility Center.
PFC is a well oiled machine. They take pride in every aspect of your care and it shows! From the front desk staff to the nurses and doctors, everyone was professional and well informed to do a good job.
10
Doctor
Carolyn Givens
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
37 - 38
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, Donor Sperm
Diagnosis
6
She [Dr. Carolyn Givens] is very no-nonsense and not super warm-and-fuzzy. But that was fine with me. All of the doctors at PFC had different personalities, some I liked better and some I liked less - but it was the overall competency of the center that was most important to me...One small thing - when Dr Givens called to share my PGS results, she said the male embryo had a slightly less promising Chromosome 21 result. It was actually one of the female embryos. Simple confusion, but could have changed my choice of embryo to transfer if I hadn't read the results myself.
+ Read more
Age
37 - 38
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 1 IVF, Donor Sperm
Diagnosis
6
How was your experience with Carolyn Givens at Pacific Fertility Center?
She is candid, no-nonsense, not super warm-and-fuzzy but very competent and was genuinely happy with the positive outcome. Some PFC physicians I liked more and some I liked less, but it was the overall competence of the center that was important to me.
During treatment, were you treated like a number or a human with Carolyn Givens at Pacific Fertility Center?
She is very no-nonsense and not super warm-and-fuzzy. But that was fine with me. All of the doctors at PFC had different personalities, some I liked better and some I liked less - but it was the overall competency of the center that was most important to me.
Describe the protocols Carolyn Givens used in your cycles at Pacific Fertility Center and their degree of success.
I went in with very good numbers and was doing IVF because it was the straightest route to pregnancy as a single woman. My cycle involved Follistim, Menpur, Ganirelix, and a bit of Lupron late in the cycle. It was a straight-forward stimulation and retrieval. Upon embryo transfer I was on progesterone and HCG.
Describe your experience with the nursing staff.
AMAZING. Can't speak highly enough of the nurses and care coordinators.
Describe your experience with Pacific Fertility Center.
PFC is a smooth operation. I like their facilities and appreciated how competently they executed on my care.
Describe the costs associated with your care under Carolyn Givens at Pacific Fertility Center.
Roughly $22,000
What specific things went wrong at Pacific Fertility Center?
  • Provided conflicting information
6
Doctor
Carolyn Givens
Communication
Compassion
Frequency seen during appointments
10
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41 - 43
Treated
2010 - 2012
Success with this Doc
Yes
Treatment
2 IUI, IVF
Diagnosis
10
Very knowledgeable. We did IVF 2 times, the first we were pregnant with twins, but there were problems... She was sensitive with the details of the problems, but also direct. She knew we needed to understand the severity of what was happening.
+ Read more
Age
41 - 43
Treated
2010 - 2012
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, IVF
Diagnosis
10
How was your experience with Carolyn Givens at Pacific Fertility Center?
She was wonderful!! Very knowledgeable. We did IVF 2 times, the first we were pregnant with twins, but there were problems.... the sack never formed correctly and we miscarried around 9 weeks. She was sensitive with the details of the problems, but also direct. she knew we needed to understand the severity of what was happening. when we did miscarry, we were due to leave for Hawaii for vacation in two days. she organized the procedure to be done on the next day (a Sunday!) so we could keep our plans to go. She also kept in touch to make sure there were no complications while we were gone. Our next IVF we had a successful pregnancy, and she was amazing during that one as well.
What's one piece of advice would you give a prospective patient of Carolyn Givens at Pacific Fertility Center?
Ask a lot of questions. She will be honest.
During treatment, were you treated like a number or a human with Carolyn Givens at Pacific Fertility Center?
The entire staff, both dr givens and the nurses always had smiles on their faces, and made you feel like they knew exactly who you were. even when dr givens had to give us bad news, she was sensitive but direct, giving the facts, but in a kind manner. when the news was good you felt like she was your biggest cheerleader.
Describe your experience with the nursing staff.
always friendly, made you feel like they knew you. very informative.
10
Doctor
Carolyn Givens
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less
×