Rated 8.7
Strongly recommend: 81%Neutral: 6%Don't recommend: 13%8.7
81% strongly recommend
38 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.6
8.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Albert Einstein
Residency
Columbia
Fellowship
Albert Einstein

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Cary Dicken works at

RMA Long Island IVF (formerly Long Island IVF)
Rated 9.3
Strongly recommend: 84%Neutral: 10%Don't recommend: 6%9.3

At 1 office

Melville
8 Corporate Center Dr
Melville, NY 11747
631-752-0606
Explore Clinic

2 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
8
6
Age 34 - 35
3 IUI
IVF
Donor Eggs
Donor Sperm
Ashkenazi Jewish
Income $50K - $99K
Neutral
Doesn't Recommend
Successful
Dr. Dicken is qualified and professional. I am very happy that I was able to deliver a healthy child with her intervention. She was flexible about trying both IUI with my own eggs and transfer of donated embryos, as well as with different levels of medication with each IUI...Dr. Dicken is professional and friendly. I appreciate that she is available by email...
Consider the team and not just the MD. All staff members impact your care...I had to ask for instructions [at Sher Fertility] when I started injecting my medication; instruction was not offered. The nurse was rushed and the encounter was not helpful. The clinic's practice was to provide a link to a YouTube video, which did not exactly mirror my own situation. I had to rely on verbal advice from a nurse friend, by phone.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is qualified and professional. I am very happy that I was able to deliver a healthy child with her intervention. She was flexible about trying both IUI with my own eggs and transfer of donated embryos, as well as with different levels of medication with each IUI.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
Consider the team and not just the MD. All staff members impact your care.
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is professional and friendly. I appreciate that she is available by email.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
Three IUIs, each with increasing levels of ovulation monitoring and ovulation-producing medication. Then two transfers of privately donated embryos, under anesthesia.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Yes, but don't remember)
I had to ask for instructions when I started injecting my medication; instruction was not offered. The nurse was rushed and the encounter was not helpful. The clinic's practice was to provide a link to a YouTube video, which did not exactly mirror my own situation. I had to rely on verbal advice from a nurse friend, by phone.
Describe your experience with Sher Fertility Solutions New York.
The clinic is pleasant and clean. I occasionally had a hard time being buzzed in first thing in the morning. The staff was solicitous, but throughout my long treatment process, problems arose. I was given conflicting or incorrect advice about obtaining medical records, when to fast vs. not fast before a procedure, when to have an empty vs. full bladder before a procedure, whether to take certain medications while fasting.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
I do not remember. They were comparable to other facilities in the area, but a bit lower.
What specific things went wrong at Sher Fertility Solutions New York?
  • Provided conflicting information
Describe the specific things that went wrong at Sher Fertility Solutions New York.
Please see previous narrative.
8
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
8
8
Age 37
2 Embryo Freezing
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Black or African-American
Income $200K - $499K
Investment Banker
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Dicken is well informed, compassionate and kind. She’s a seasoned professional and practitioner. Still, there were times when she was not as clear as she could have been due to fatigue. It is my impression that the work/life balancing act was at times overwhelming. This at times led to inconsistent statements and instructions...
The offices [at Sher Fertility of New York] are very clean, cozy and welcoming. The staff are very professional and compassionate. All of the different practitioners know their stuff and do their very best to be attentive and supportive...People always greeted us by name and knew the details of our case file...They [nurses] definitely valued teamwork and worked together to provide good patient care.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is well informed, compassionate and kind. She’s a seasoned professional and practitioner. Still, there were times when she was not as clear as she could have been due to fatigue. It is my impression that the work/life balancing act was at times overwhelming. This at times led to inconsistent statements and instructions.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
Ask many questions and take copious notes.
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
People always greeted us by name and knew the details of our case file.
Describe your experience with your nurse at Sher Fertility Solutions New York.
They definitely valued teamwork and worked together to provide good patient care.
Describe your experience with Sher Fertility Solutions New York.
The offices are very clean, cozy and welcoming. The staff are very professional and compassionate. All of the different practitioners know their stuff and do their very best to be attentive and supportive.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
$5,000 per cycle with insurance.
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Sher Fertility Solutions New York.
We were not told that we must completely abstain from sexual activity prior to starting a new cycle of retrievals. This nearly compromised one of our cycles.
8
Doctor
Cary Dicken
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources