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Cary Dicken

RMA Long Island IVF (formerly Long Island IVF)

Rated 8.6
Strongly recommend: 72%Neutral: 16%Don't recommend: 13%8.6
72% strongly recommend
39 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9
9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.2
8.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Albert Einstein
Residency
Columbia
Fellowship
Albert Einstein

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Cary Dicken works in 1 office at

RMA Long Island IVF (formerly Long Island IVF)
Rated 9.3
Strongly recommend: 87%Neutral: 7%Don't recommend: 5%9.3

Explore Clinic
Melville
8 Corporate Center Dr
Melville, NY 11747
631-752-0606

31 patient reviews filtered by:

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Most Recent
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
9
NPS
7
Age 39
2 IVF
Black or African-American
Income $100K - $199K
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Neutral
Successful
Review of
Dr. Dicken is incredibly kind, compassionate and a good listener. She did not sugarcoat bad news but was very sensitive to the stress we were under and always gave me time to make decisions and listened to my concerns and questions. She always responded to my emails...She is excellent in explaining options based on her assessment of your situation. She was realistic but hopeful. She said to me, "if you were my sister, I would tell you not to give up on your own eggs." and it almost made me cry because it felt so good to hear...
The nursing staff [at Sher - Manh] overall was wonderful, very supportive and kind, sometimes you had to follow-up with them to be sure that they got your meds orders in but they were very flexible and even allowed me to come into the office to get the sample meds for free once when I didn't have any left...Sher is a boutique clinic, you see your doctor when you go. They are very personalized. the only issue is with their billing, which is very disorganized...
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
She is excellent in explaining options based on her assessment of your situation. She was realistic but hopeful. She said to me, "if you were my sister, I would tell you not to give up on your own eggs." and it almost made me cry because it felt so good to hear.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
Come in with all of your questions because she will make an effort to respond to them.
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is incredibly kind, compassionate and a good listener. She did not sugarcoat bad news but was very sensitive to the stress we were under and always gave me time to make decisions and listened to my concerns and questions. She always responded to my emails.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Melissa)
The nursing staff overall was wonderful, very supportive and kind, sometimes you had to follow-up with them to be sure that they got your meds orders in but they were very flexible and even allowed me to come into the office to get the sample meds for free once when I didn't have any left.
Describe your experience with Sher Fertility Solutions New York.
Sher is a boutique clinic, you see your doctor when you go. They are very personalized. the only issue is with their billing, which is very disorganized.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
They are covered for the most part by insurance.
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sher Fertility Solutions New York.
Mostly with the billing department, which is managed out of their vegas offices.
9
Doctor
Cary Dicken
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Sher Fertility Solutions New York
New York
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
2015 - 2017, Successful
NPS
10
NPS
10
Age 31 - 33
2 Fertility Medications
PCOS
Ashkenazi Jewish
Income $50K - $99K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Dicken is smart, caring, compassionate. She understood the emotional implications that go along with treatment. She was always available and responded quickly to my emails. Can't recommend her more highly!!... At sher, you will not feel like your at a fertility factory but rather a human who she will care for and get to know !
It [Sher Fertility of New York] is a much smaller feel having some of the larger fertility clinics. I always felt well cared for by the front desk staff, nurses and of course Dr. Dicken.... At sher, you will not feel like your at a fertility factory but rather a human who she will care for and get to know !
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is smart, caring, compassionate. She understood the emotional implications that go along with treatment. She was always available and responded quickly to my emails. Can't recommend her more highly!!
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
She is the best! Call her for a consultation! You won't be disappointed. At sher, you will not feel like your at a fertility factory but rather a human who she will care for and get to know !
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is a warm, smart, caring doctor. She was always available to talk by email and wrote me personally to update me. I never felt like I was being treated at a factory. I felt cared for and important.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
Letrozole, trigger shot & timed intercourse.
Describe your experience with Sher Fertility Solutions New York.
It is a much smaller feel having some of the larger fertility clinics. I always felt well cared for by the front desk staff, nurses and of course Dr. Dicken
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
She luckily accepted my insurance.
10
Doctor
Cary Dicken
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sher Fertility Solutions New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2016, Successful
NPS
10
NPS
10
Age 37
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $100K - $199K
Business Executive
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
It was a personal experience. Dr. Dicken was quick to communicate via email and always explained her decisions - even ones I wasn't happy with. She was open to my suggestions and really made it a team effort...Estrogen priming with high dose Antagonist. I also did intralipid therapy and immune therapy that seemed to help tremendously.
It [Sher Fertility of New York] is a smaller clinic for NYC but felt very personable. I was able to feel comfortable and see my doctor for every monitoring appointment. that was a real plus....She was very helpful at explaining things and putting us at ease. The difference in results was day and night - and that had to do with her having a great bedside manner and listening to my worries and reservations.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
She was very helpful at explaining things and putting us at ease. The difference in results was day and night - and that had to do with her having a great bedside manner and listening to my worries and reservations.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
To ask questions because they will be answered. It was a partnership.
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
It was a personal experience. Dr. Dicken was quick to communicate via email and always explained her decisions - even ones I wasn't happy with. She was open to my suggestions and really made it a team effort.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
Estrogen priming with high dose Antagonist. I also did intralipid therapy and immune therapy that seemed to help tremendously.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: jackie)
they were all quick to email and very good at being supportive and nice.
Describe your experience with Sher Fertility Solutions New York.
It is a smaller clinic for NYC but felt very personable. I was able to feel comfortable and see my doctor for every monitoring appointment. that was a real plus.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
i was completely self pay. I did a two cycle package
10
Doctor
Cary Dicken
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sher Fertility Solutions New York
New York
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 35 - 36
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Dr. Dicken is approachable, direct and very up to date on recent developments in fertility technology. I had done a lot of research which she was very open to discussing. She’s also reachable via email and responds within 24 hours normally.... Trustworthy and knowledgeable. I saw her at every appointment. Very communicative and able to be reached directly via email. Only negative I can think of is the appointments are short / can sometimes feel slightly rushed.
This [Sher Fertility of NY] is a boutique clinic that makes you feel confident in your investment, both from a financial and time standpoint. You can book monitoring appointments which is a huge plus for anyone who’s also been treated at a “farm” like NYU or RMA. Only downside is some issues with billing - this department is not as organized as the doctors and nurses and I had some misunderstandings which had to be sorted out. Make sure you’re familiar with your coverage and are billed as such.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
Trustworthy and knowledgeable. I saw her at every appointment. Very communicative and able to be reached directly via email. Only negative I can think of is the appointments are short / can sometimes feel slightly rushed.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
SIRM patients are often those who’ve not seen success elsewhere, so feel free to do research and come armed with what you’re looking for (how aggressive you’d like to move, concerns, etc).
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Dr. Dicken is approachable, direct and very up to date on recent developments in fertility technology. I had done a lot of research which she was very open to discussing. She’s also reachable via email and responds within 24 hours normally.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
Letrezole, Ovidrel, IUI
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Nursing staff was very nice, organized and compassionate. They tended to rotate between doctors so I often saw different staff.
Describe your experience with Sher Fertility Solutions New York.
This is a boutique clinic that makes you feel confident in your investment, both from a financial and time standpoint. You can book monitoring appointments which is a huge plus for anyone who’s also been treated at a “farm” like NYU or RMA. Only downside is some issues with billing - this department is not as organized as the doctors and nurses and I had some misunderstandings which had to be sorted out. Make sure you’re familiar with your coverage and are billed as such.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
$1000-2000 for IUI and medication
Describe Cary Dicken's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
NA
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call with results
Describe the specific things that went wrong at Sher Fertility Solutions New York.
Billing issues
10
Doctor
Cary Dicken
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Sher Fertility Solutions New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
9
NPS
9
Age 47 - 48
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Architect
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Dr Dicken has always been very clear in her explanations and our expectations. She is been very easy to reach via phone or email and answered all of our questions in a very understandable way. She is also been very supportive from an emotional point of view...Thru frequent monitoring she adjusted my medications and stopped treatments if not worth it.
The entire team at [Sher Fertility Solutions New York] was easy to reach via phone or email. All the explanations along the way were very clear and communicated very well...The environment is nice and clean. The front-desk has been friendly and helpful. The wait was minimal and they were always trying to accommodate my schedule. They also took very good precautions during the Covid-19 epidemic.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
Dr Dicken has always been very clear in her explanations and our expectations. She is been very easy to reach via phone or email and answered all of our questions in a very understandable way. She is also been very supportive from an emotional point of view. She gave us hope but at the same time she is been very "real".
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
Ask any questions!
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Felt very comfortable with Dr. Dicken. Her explanations were very easy to understand.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
She managed my treatments very well. Thru frequent monitoring she adjusted my medications and stopped treatments if not worth it.
Describe your experience with your nurse at Sher Fertility Solutions New York.
The entire team at sher was easy to reach via phone or email. All the explanations along the way were very clear and communicated very well.
Describe your experience with Sher Fertility Solutions New York.
The environment is nice and clean. The front-desk has been friendly and helpful. The wait was minimal and they were always trying to accommodate my schedule. They also took very good precautions during the Covid-19 epidemic.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
approximately 60K for (3) cycles.
Describe Cary Dicken's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
Dr Dicken tried to retrieve as many good eggs as possible.
9
Doctor
Cary Dicken
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Sher Fertility Solutions New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 35 - 36
2 IUI
2 IVF
Endometriosis
Tubal Blockage
European
Income $200K - $499K
Operations
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
With a frozen embryo transfer and genetic testing Dr Dicken advised the chances of success were high enough only one embryo was needed and we had success!...never made me feel rushed and always took her time to explain everything to me...She was kind, compassionate and knowledgeable. She even caught complications two other doctors I consulted with missed. She always took her time with me and fully explained everything. She’s the best and I will use her again.
All the nurses [at Sher Fertility of New York] were very friendly and knowledgeable...The care was pricey but in line with anywhere else and definitely not the most expensive. They did offer financing though I didn’t take advantage of it...Loved the clinic. Everyone was very friendly. Easy to get in touch with them and to get an appointment. Never really had to wait. Everything was very clean and I always felt comfortable. Everyone was very professional. I will gladly go to them again for our next and already have recommended them to friends.
How was your experience with Cary Dicken at Sher Fertility Solutions New York?
She was kind, compassionate and knowledgeable. She even caught complications two other doctors I consulted with missed. She always took her time with me and fully explained everything. She’s the best and I will use her again.
What's one piece of advice would you give a prospective patient of Cary Dicken at Sher Fertility Solutions New York?
If things don’t work as planned first try keep trying and don’t loose hope.
During treatment, were you treated like a number or a human with Cary Dicken at Sher Fertility Solutions New York?
Dr Dicken never made me feel rushed and always took her time to explain everything to me.
Describe the protocols Cary Dicken used in your cycles at Sher Fertility Solutions New York and their degree of success.
She supported egg transfer with medication/hormones which I think made all the difference.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
All the nurses were very friendly and knowledgeable.
Describe your experience with Sher Fertility Solutions New York.
Loved the clinic. Everyone was very friendly. Easy to get in touch with them and to get an appointment. Never really had to wait. Everything was very clean and I always felt comfortable. Everyone was very professional. I will gladly go to them again for our next and already have recommended them to friends.
Describe the costs associated with your care under Cary Dicken at Sher Fertility Solutions New York.
The care was pricey but in line with anywhere else and definitely not the most expensive. They did offer financing though I didn’t take advantage of it.
Describe Cary Dicken's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
With a frozen embryo transfer and genetic testing Dr Dicken advised the chances of success were high enough only one embryo was needed and we had success!
10
Doctor
Cary Dicken
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Sher Fertility Solutions New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Review of

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