Verified
This patient has provided documentation of treatment at this clinic.
2018 - 2019, Unknown Success
I only talked to Dr Selick when I had an appointment with her. I waited on average of 45min for all my appointments, and she would rush in and rush out, never stopping to give me a holistic picture of where I was in the diagnosis process...seems very experienced. However - she & her clinic treated me like just a number and did not have my best interest at heart. I almost never saw her - all communications were through nurses or admins in their office. Those nurses never had the time to make sure I understood next steps, and a couple of lab tests fell through the cracks, which meant we did them late and this delayed the entire diagnosis process with her. It was also frustrating that it took 6 months to diagnose that we DOR was the cause of our infertility - it took us 3 months just to get sent to several different places for lab work. We then scheduled a surgery to remove some uterine fibroids and the scheduling took 2 months because the doctor only had 1 day per week available at NYU's OR. Their finance department was not easy to deal with, even though I was there for some simple lab work.
All communications [at Manhattan Fertility & Gynecology] were through a nurse or admin in the office - and they were usually rushing to get off the phone. They didn't even have the patience to confirm that I understood next steps and properly wrote down all the new terminology and referral labs' info... it took us 3 months just to get sent to several different places for lab work. We then scheduled a surgery to remove some uterine fibroids and the scheduling took 2 months because the doctor only had 1 day per week available at NYU's OR. Their finance department was not easy to deal with, even though I was there for some simple lab work.
How was your experience with Caryn Selick at Manhattan Fertility & Gynecology?
Dr Selick seems very experienced.
However - she & her clinic treated me like just a number and did not have my best interest at heart. I almost never saw her - all communications were through nurses or admins in their office. Those nurses never had the time to make sure I understood next steps, and a couple of lab tests fell through the cracks, which meant we did them late and this delayed the entire diagnosis process with her. It was also frustrating that it took 6 months to diagnose that we DOR was the cause of our infertility - it took us 3 months just to get sent to several different places for lab work. We then scheduled a surgery to remove some uterine fibroids and the scheduling took 2 months because the doctor only had 1 day per week available at NYU's OR.
Their finance department was not easy to deal with, even though I was there for some simple lab work.
What's one piece of advice would you give a prospective patient of Caryn Selick at Manhattan Fertility & Gynecology?
Tell your patients what's going on in stead of blindly sending them to multiple outpatient facilities for various tests, and then reaping all those copays when they have to return to your office for multiple follow-ups.
During treatment, were you treated like a number or a human with Caryn Selick at Manhattan Fertility & Gynecology?
All communications were through a nurse or admin in the office - and they were usually rushing to get off the phone. They didn't even have the patience to confirm that I understood next steps and properly wrote down all the new terminology and referral labs' info.
I only talked to Dr Selick when I had an appointment with her. I waited on average of 45min for all my appointments, and she would rush in and rush out, never stopping to give me a holistic picture of where I was in the diagnosis process. I with through 6 months in their clinic like this.
Describe your experience with the nursing staff at Manhattan Fertility & Gynecology.
Did not make sure I knew what was going on. Always tried to rush off the phone.
Describe your experience with Manhattan Fertility & Gynecology.
The clinic is small, the finance team is not very good, and they're not well coordinated. They only seemed to do ultrasounds in-house, which means it seemed like everything else was sent to an outpatient facility, even plain blood work! That caused a lot of delays and back-and-forths, and I felt like I lost 6 precious months (I was in my late 30's) running around getting tests instead of moving forward with treatments.
Describe the costs associated with your care under Caryn Selick at Manhattan Fertility & Gynecology.
I don't remember. I did feel like due to their poor coordination - I had to visit the clinic A LOT across 6 months, and paid their copay many times.
What specific things went wrong at Manhattan Fertility & Gynecology?
- Failed to call with results
- Failed to convey critical information