Christene McDonnell

Billings Clinic Reproductive Medicine & Fertility Care

Available Lines of Communication

Nurse available by email
Nurse email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolMontana St
FellowshipBourn Hall - Cambridge
Billings
760 Wicks Lane
Billings, MT 59105
406-238-2475
Bozeman
925 Highland Boulevard
Bozeman, MT 59715
406-587-9202
On a scale from 0-10, how likely are you to recommend Christene McDonnell to a friend?
Strongly recommend: 100%9.3
2 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
8.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
8.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Billings Clinic Reproductive Medicine & Fertility Care to a friend?
Strongly recommend: 64%Neutral: 22%Don't recommend: 14%8.6
36 assessments
  • 64% Strongly recommend (9-10)
  • 22% Neutral (7-8)
  • 14% Don't recommend (0-6)
2 assessments
9
8
Age
29 - 30
Treated
2019 - 2020
Success with this Doc
?
Treatment
Diagnosis
PCOS, Uterine Fibroids, Other
9
8
the plan [with Dr. Christene McDonnell] is for a medicated IUI with a baseline ultrasound, Letrozole on CD 3-7, then another ultrasound around CD 10 or 11 followed by a trigger shot when ready (Ovidrel) and IUI immediately following...has a way of maintaining open communication and always being open to explaining things more than once if needed...is very pleasant to be around and is obviously very knowledgeable. However, we found that sometimes her explanation of treatment plans was lacking certain details. More than once we had to call back for further explanation, especially when plans changed.
I've dealt with a few nurses during my visits [at Billings Clinic Reproductive Medicine & Fertility Care] and they've all been pleasant...One of my follow-up blood tests was completely lost. They did not even realize it until I called asking about my test results and they were unaware I had even come in to have my blood drawn...I'm grateful to have this facility and the doctors in our small community. Pro - they have a private nurse line and typically get back to you within the same day with answers to your questions. Not really any cons at this tim
Age
29 - 30
Treated
2019 - 2020
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
Diagnosis
PCOS, Uterine Fibroids, Other
9
8
How was your experience with Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care?
Christine is very pleasant to be around and is obviously very knowledgeable. However, we found that sometimes her explanation of treatment plans was lacking certain details. More than once we had to call back for further explanation, especially when plans changed.
What's one piece of advice would you give a prospective patient of Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care?
Come prepared with questions and make sure to take lots of notes! You'll be overwhelmed with information and it's important to make note of everything.
During treatment, were you treated like a number or a human with Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care?
Christine has a way of maintaining open communication and always being open to explaining things more than once if needed.
Describe the protocols Christene McDonnell used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
We have not been through a full cycle of treatment yet, but the plan is for a medicated IUI with a baseline ultrasound, Letrozole on CD 3-7, then another ultrasound around CD 10 or 11 followed by a trigger shot when ready (Ovidrel) and IUI immediately following.
Describe your experience with the nursing staff.
I've dealt with a few nurses during my visits and they've all been pleasant.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
I'm grateful to have this facility and the doctors in our small community. Pro - they have a private nurse line and typically get back to you within the same day with answers to your questions. Not really any cons at this time.
Describe the costs associated with your care under Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care.
I've only had many appointments and blood tests and haven't reached a full cycle of treatment yet. Keep in mind that costs differ depending on insurance and coverage. I'm on a high deductible plan that covers all infertility diagnostic testing and visits (so, all out of pocket costs towards my deductible), but any artificial procedures will not be covered. Doctor visits tend to be around $169/ea (before insurance) after your initial consult ($248 for 1st visit). Blood tests ranged quite a bit so I can't say for sure. HSG was $1140 (after insurance) through BDH and a separate $183 charge through Billings Clinic. I've been told each follicle scan will be around $176/ea, the IUI procedure will be $284 and sperm prep is $175, and meds will be separate. There are other costs but those are the basics.
Describe Christene McDonnell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
N/A
What specific things went wrong at Billings Clinic Reproductive Medicine & Fertility Care?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Lost results
Describe the specific things that went wrong at Billings Clinic Reproductive Medicine & Fertility Care.
One of my follow-up blood tests was completely lost. They did not even realize it until I called asking about my test results and they were unaware I had even come in to have my blood drawn.
9
Doctor
Christene McDonnell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
37
Treated
2017
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
10
Ask a lot of questions, she [Dr. Christene McDonnell] is always happy to answer...Since we were dealing with male factor infertility and pcos, she suggested we start with IUI. IUI uses techniques that are beneficial to assisting our case. After the first cycle was not successful, she adjusted my medication. Unfortunately, IUI was not the answer to our infertility treatment...very vivacious, compassionate and caring. She always seemed excited to see me, although, each time, she would say "I hope we don't see you again". Meaning that hopefully the treatment would work.
The nursing staff [at Billings Clinic] was always prompt in responding to my calls and questions. I usually received a call within the same day. The front desk staff was friendly as well as the in-house phlebotomists. The doctors were always great in answering my questions, no matter how many I had!...Julia was helpful and compassionate. Personality-wise, I did not connect with her as well as I did with another nurse, but Julia was always very friendly and happy to help with anything!
Age
37
Treated
2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
10
How was your experience with Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care?
Christine was super friendly and explained things very thoroughly. Even though our IUI treatment was not successful, she was always positive and upbeat which helped me with my disappointment. Christine is supportive and compassionate with her patients.
What's one piece of advice would you give a prospective patient of Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care?
You will love her! Ask a lot of questions, she is always happy to answer.
During treatment, were you treated like a number or a human with Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care?
Christine is very vivacious, compassionate and caring. She always seemed excited to see me, although, each time, she would say "I hope we don't see you again". Meaning that hopefully the treatment would work.
Describe the protocols Christene McDonnell used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
Since we were dealing with male factor infertility and pcos, she suggested we start with IUI. IUI uses techniques that are beneficial to assisting our case. After the first cycle was not successful, she adjusted my medication. Unfortunately, IUI was not the answer to our infertility treatment.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Julia)
Julia was helpful and compassionate. Personality-wise, I did not connect with her as well as I did with another nurse, but Julia was always very friendly and happy to help with anything!
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The nursing staff was always prompt in responding to my calls and questions. I usually received a call within the same day. The front desk staff was friendly as well as the in-house phlebotomists. The doctors were always great in answering my questions, no matter how many I had!
Describe the costs associated with your care under Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care.
The costs were a little confusing at first, but made more sense as we went along. It might have been helpful to see a price list of each type of treatment, or offer some kind of inclusive package.
Describe Christene McDonnell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
Did not apply during Christine McDonnell's treatment
10
Doctor
Christene McDonnell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care.

Verified

This patient has provided documentation of treatment at this clinic.