Rated 7.4
Strongly recommend: 56%Neutral: 17%Don't recommend: 27%7.4
56% strongly recommend
22 reviews
Humanity
7.8
7.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.2
8.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.8
4.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.8
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Santander
Residency
Lankenau Hosp
Fellowship
U. of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Christian Perez works at

Procreate Fertility Center of Virginia
Rated 7.5
Strongly recommend: 65%Neutral: 9%Don't recommend: 27%7.5

At 1 office

Chesapeake
300 Medical Parkway
Chesapeake, VA 23320
757-405-7821
Explore Clinic

22 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
4
NPS
4
Age 35 - 36
2 IUI
Endometriosis
Other
Income $100K - $199K
1st of 2 Docs
4 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
[Dr. Perez] just looked over my chart and what I had to say and said "pk, IUI would be the next step, we will be contacting you." That was the only time I ever spoke with him...Because we were paying for these out of pocket (roughly $2k a round) we decided we could not continue to put money into a procedure that clearly was not working. After our 2nd failed IUI, [a different physician] suggested we go back to my OB and see if I can have the surgery to be tested for endometriosis.
Overall this [Procreate Fertility Center] clinic lacks prompt communication. They tell you to communicate via portal, but then they take days to respond and their responses are super short. Often times I would have to message back to get a response to something or remind them that I was waiting...Each round of IUI was $1800. The supplements I was asked to purchase and take was roughly $300 for a 2 month supply and the trigger shots were $60 a piece.
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
There isn't much I can say because I only spoke to him for 10 minutes during my initial consultation. I have never spoken to him since. he did not perform any of my in clinic visits or IUI's or ultrasounds, etc.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
Ask as many questions as you want and don't be afraid to say you don't understand.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
My initial consultation was via zoom and lasted maybe 10 minutes. He just looked over my chart and what I had to say and said "ok, IUI would be the next step, we will be contacting you." That was the only time I ever spoke with him. I have since only dealt with Kathryn in his office, and sometimes I have to beg to get a response back.
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
At the time of my consultation with Dr. Perez, we had what was called "unexplained, secondary infertility." Every test had pointed us in that direction so he agreed with my OBGYN that the next step would be IUI. He said that based on everything it should result in a pregnancy because we had no other indicators as to why we hadn't been able to get pregnant over the last 6 years. Kat ended up being our Dr. (she was not an option to choose when doing this review) We never saw or spoke to Dr. Perez after the initial consult. Kat agreed with the course of IUI and we went through 2 rounds with her, both failed. Because we were paying for these out of pocket (roughly $2k a round) we decided we could not continue to put money into a procedure that clearly was not working. After our 2nd failed IUI, Kat suggested we go back to my OB and see if I can have the surgery to be tested for endometriosis. I had no symptoms or signs that led to this but she said it couldn't hurt to check so we can mark that off of our list. I had my consult with my OBGYN and she agreed that it couldn't hurt and we proceeded with the surgery. It was then that she found 4 small spots of endometriosis and ablated them. I am grateful to Kat for pushing me towards that and we meet again next week to discuss next steps.
Describe your experience with the nursing staff at Procreate Fertility Center of Virginia.
I never got that true warm and fuzzy feeling with this clinic. But we also don't have many clinics near me, so I don't really have many options. Each time I was in it was just like another number being checked off to move onto the next patient.
Describe your experience with Procreate Fertility Center of Virginia.
Overall this clinic lacks prompt communication. They tell you to communicate via portal, but then they take days to respond and their responses are super short. Often times I would have to message back to get a response to something or remind them that I was waiting. I am grateful to Kat for getting me to the point where are now, I just wish they all had a little better bedside manner and better communication. Anyone that steps foot into that clinic is going through one of the most lonely, isolating and frustrating times in their lives, they need all the compassion and support they can get. And not feel like they are bother when they have to follow back up with them on something that was to already be provided. New patients-stay on top of them with your results.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
The initial consultation was $225, and after my first failed IUI, it was another $225 to consult again. They made sure to call me before my call to collect. Each round of IUI was $1800. The supplements I was asked to purchase and take was roughly $300 for a 2 month supply and the trigger shots were $60 a piece.
What specific things went wrong at Procreate Fertility Center of Virginia?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Procreate Fertility Center of Virginia.
It took me weeks to get them to send the cost breakdown for IVF. Several portal messages and calls (not returned). Additionally, when we had our 2nd IUI blood draw to see if ti was successful, they had me wait around all day and I had to call right before they closed just to get them to tell me that my IUI failed. On my first IUI, they loaded the results into portal (I did not understand them) and several hours later someone called me to tell me it failed. Just a very inconsiderate way of handling delivering bad news to a patient.
4
Doctor
Christian Perez
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
4
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
8
NPS
9
Age 33 - 34
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
Teacher
2nd of 3 Docs
3 IVF With Other Docs
1 Egg Freezing With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
We have officially had one consult with Dr. Perez but I frequently see him while I am at the clinic for appointments. He is very friendly and appears to recognize me and say hello, even if I am not scheduled to meet with him...As with any clinic, be prepared with questions and ideas on how you want to proceed. So far, Dr. Perez has been very open to discussing possible treatment plans and different options.
At Procreate, we have felt validated and heard...They have an informative nursing staff that is very responsive via the patient portal. The front office staff is professional and usually quick to respond. The billing department was more challenging to get ahold of but otherwise the staff and clinic, as a whole, are professional and informative.
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
We have officially had one consult with Dr. Perez but I frequently see him while I am at the clinic for appointments. He is very friendly and appears to recognize me and say hello, even if I am not scheduled to meet with him.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
As with any clinic, be prepared with questions and ideas on how you want to proceed. So far, Dr. Perez has been very open to discussing possible treatment plans and different options.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
At Procreate, we have felt validated and heard. We’ve experienced a miscarriage (naturally conceived pregnancy) and poor retrieval results at this clinic, since starting with them in the fall of 2021. Both experiences were extremely upsetting but were met by compassion and a sense of understanding. We were given practical next steps and a plan for moving forward.
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
I used a Lupron-flair protocol for my last retrieval. He also had me use Omnitrope. I have had 5 egg retrievals (only one under his care) and I had mature follicles and was triggering by day 8, which is the earliest I have ever triggered. However, out of the 3 large follicles, they only retrieved one.
Describe your experience with your nurse at Procreate Fertility Center of Virginia. (Assigned nurse: Katherine Duey)
Kat is an incredible human. She is quick to respond, and if she is unavailable the rest of the team is there with a response. Kat shows compassion and acknowledges the struggles associated with infertility. She presents you with practical next steps and is willing to listen and validate your thoughts, feelings and ideas. I have dealt with several nurses within the infertility world, and I would say confidently that Kat is of the best.
Describe your experience with Procreate Fertility Center of Virginia.
Procreate is much quicker to respond than the other two clinics I have worked with in the Hampton Roads area. They have an informative nursing staff that is very responsive via the patient portal. The front office staff is professional and usually quick to respond. The billing department was more challenging to get ahold of but otherwise the staff and clinic, as a whole, are professional and informative.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
We paid a little over $19,00 to Procreate. This includes 1 egg retrieval and 2 transfers. Anesthesia for the egg retrieval was not included and it cost $500. We also had to pay for meds, which was around $5,000.
Describe Christian Perez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Procreate Fertility Center of Virginia.
We haven’t reached this step yet with this clinic but given my age and low number of eggs retrieved, it will likely be recommended that I only do a single embryo transfer.
8
Doctor
Christian Perez
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
9
NPS
9
Age 42 - 43
2 IUI
Diminished Ovarian Reserve
Tubal Blockage
Black or African-American
Income $50K - $99K
1st of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Perez is very informative regarding explaining medical procedures and terminology so you understand. I felt comfortable to discuss any concerns or frustrations and I felt heard. He was also available I'd I had other questions and gave me All my options not just what he felt was my best... he took the time to explain in detail what my options are an explained all the tests and I felt informed...ask questions for making sure you know all your options so you don't feel like you missed an opportunity that you may have considered regarding your protocol...
This clinic [Procreate Fertility Center of Virginia] is responsive to any concerns that may arise and will respond to questions promptly. Follow up via the portal can be a little slower than you expect so I would encourage follow up.the financial team and front staff are detailed and ensure you know what is happening prior to procedures...2310 for iui, hsg 990, ultrasound 330, labs 385,...
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
Dr Perez is very informative regarding explaining medical procedures and terminology so you understand. I felt comfortable to discuss any concerns or frustrations and I felt heard. He was also available I'd I had other questions and gave me All my options not just what he felt was my best.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
I would ask questions for making sure you know all your options so you don't feel like you missed an opportunity that you may have considered regarding your protocol.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
I feel like he took the time to explain in detail what my options are an explained all the tests and I felt informed.
Describe your experience with Procreate Fertility Center of Virginia.
This clinic is responsive to any concerns that may arise and will respond to questions promptly. Follow up via the portal can be a little slower than you expect so I would encourage follow up.the financial team and front staff are detailed and ensure you know what is happening prior to procedures.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
2310 for iui, hsg 990, ultrasound 330, labs 385,
9
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
2
NPS
2
Age 31
1 IUI
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
5 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Successful
Throughout my treatment I only saw Dr. Perez two times, initial consult and a random follicle check ultrasound. He was blunt with his information, which is okay....There was never a plan put in place, it was just do this and then we’ll discuss, but the discussion was never had...Saw a different provider each visit and no one ever knew the plan...The providers were content to continue trying the same medications/strategies we’d tried in the past with no success.
Clinic [Procreate Fertility Center of Virginia] was never on time. Rarely answered phone. Messed up medications (didn’t call in, told me to inject at the wrong time). Saw a different provider each visit and no one ever knew the plan...The providers were content to continue trying the same medications/strategies we’d tried in the past with no success...extremely limited appointments, poor communication, have to call several times before anyone picks up the phone, takes forever to bill insurance...
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
There was never a plan put in place, it was just do this and then we’ll discuss, but the discussion was never had. Throughout my treatment I only saw Dr. Perez two times, initial consult and a random follicle check ultrasound. He was blunt with his information, which is okay.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
Demand to see the same provider each visit, plan to be there a while, as they’re rarely on time.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
Clinic was never on time. Rarely answered phone. Messed up medications (didn’t call in, told me to inject at the wrong time). Saw a different provider each visit and no one ever knew the plan.
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
We did a medicated cycle with injections for IUI. It was successful, though I had to significantly advocate for myself. The providers were content to continue trying the same medications/strategies we’d tried in the past with no success.
Describe your experience with the nursing staff at Procreate Fertility Center of Virginia.
Nurses put in medications and more than once “forgot” to send a medication in to the pharmacy. Nurse provided the time for me to trigger. Upon further questioning, it was the wrong time (60 not 36 hours prior to IUI). The nurse doubled down and told me I ruined my cycle because I didn’t trigger when she told me to. When I was able to talk to the NP, the NP stated that the nurse was wrong and I was correct to not trigger.
Describe your experience with Procreate Fertility Center of Virginia.
The clinic Rarely runs on time, extremely limited appointments, poor communication, have to call several times before anyone picks up the phone, takes forever to bill insurance. It was clean inside.
What specific things went wrong at Procreate Fertility Center of Virginia?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
2
Doctor
Christian Perez
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
2 of 5
2
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
2 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
0
NPS
0
Age 27 - 28
1 IUI
Anovulation
PCOS
Tubal Blockage
Latinx
Income $50K - $99K
Accountant
2nd of 2 Docs
10 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
The entire time I was a patient at Procreate, I only saw Dr. Perez three times. Besides that, I was handed off to Kat, the NP. I felt very pushed off and it took me nearly having a ruptured ectopic pregnancy in order for him to be at one of my ultrasounds. I spent a year at this clinic, and got a giant run around about my care...I was only given gonal-f after femara did not work...often times I was forgotten about on serious matters regarding emergency surgery, or procedures being ran through insurance approval.
The nursing staff [at Procreate Fertility Center of Virginia] was amazing. For every downfall of this clinic, the nursing staff is what makes this place brighter...Pre-auths forgotten to be submitted. Insurance billed for "endometriosis" however, was informed I do not have endo? Still do not have that answer. Broken analysis machine on IUI day could not tell sperm results. Changed PGT/ICSI policy from optional to mandatory (even without markers) without informing IVF clients of change resulting in stop of IVF services, and search for new clinic.
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
The entire time I was a patient at Procreate, I only saw Dr. Perez three times. Besides that, I was handed off to Kat, the NP. I felt very pushed off and it took me nearly having a ruptured ectopic pregnancy in order for him to be at one of my ultrasounds. I spent a year at this clinic, and got a giant run around about my care.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
Be prepared for any clinic changes to not be provided to you, and that they will assume you will cover all additional costs, even if it was not discussed with you, or you were told conflicting information. And that you will have to advocate for yourself as insurance pre-authorizations are often late or never filed.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
The staff can be warm and inviting when you are in their office. However, often times I was forgotten about on serious matters regarding emergency surgery, or procedures being ran through insurance approval.
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
I was only given gonal-f after femara did not work.
Describe your experience with the nursing staff at Procreate Fertility Center of Virginia.
The nursing staff was amazing. For every downfall of this clinic, the nursing staff is what makes this place brighter.
Describe your experience with Procreate Fertility Center of Virginia.
This clinic is amazing at making you feel at home. Until you have problems. I was brushed off and received a quick "sorry" after no one pre-authorized my IUI on two separate occasions. Had issues with clinic and submitting auths for medications as well. "Clinic Policy" also changed less than 30 days prior to IVF start date, and clients were not informed of this change that would have resulted in an additional 6k out of pocket.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
Insurance paid for most care.
What specific things went wrong at Procreate Fertility Center of Virginia?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Procreate Fertility Center of Virginia.
Pre-auths forgotten to be submitted. Insurance billed for "endometriosis" however, was informed I do not have endo? Still do not have that answer. Broken analysis machine on IUI day could not tell sperm results. Changed PGT/ICSI policy from optional to mandatory (even without markers) without informing IVF clients of change resulting in stop of IVF services, and search for new clinic.
0
Doctor
Christian Perez
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
9
NPS
8
Age 34
1 IVF
Prefer not to answer
Income $0 - $49K
2nd of 2 Docs
5 IUI With Other Docs
4 IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
The doctor [Dr. Christian Perez] and staff have shown compassion in response to our story and reached out to check up on how we are doing. Limited flexibility in cycle timing as ivf cycles are batched...reviewed my entire health history and listened to my concerns. He was patient in answering all my questions about diagnostic tests, treatment, and chance of success. He suggested some additional diagnostic tests and was open to trying new things. We were able to start treatment quickly.
The doctor and staff [at Procreate Fertility Center of Virginia] have shown compassion in response to our story and reached out to check up on how we are doing. Limited flexibility in cycle timing as ivf cycles are batched...Nursing staff are kind and gentle. They respond quickly to portal messages. Ordering medication has been easy. They have been helpful in filling out extra paperwork I requested. Also, I appreciate their optimism...There are multiple offices to make monitoring more convenient. Communication is great, no issues reaching the office or getting test results. There is an online portal which is the quickest way to reach someone with a question.
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
Dr. Perez reviewed my entire health history and listened to my concerns. He was patient in answering all my questions about diagnostic tests, treatment, and chance of success. He suggested some additional diagnostic tests and was open to trying new things. We were able to start treatment quickly.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
Ask lots of questions
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
The doctor and staff have shown compassion in response to our story and reached out to check up on how we are doing. Limited flexibility in cycle timing as ivf cycles are batched.
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
Diagnostic tests, then IVF with ICSI
Describe your experience with the nursing staff at Procreate Fertility Center of Virginia.
Nursing staff are kind and gentle. They respond quickly to portal messages. Ordering medication has been easy. They have been helpful in filling out extra paperwork I requested. Also, I appreciate their optimism.
Describe your experience with Procreate Fertility Center of Virginia.
There are multiple offices to make monitoring more convenient. Communication is great, no issues reaching the office or getting test results. There is an online portal which is the quickest way to reach someone with a question.
9
Doctor
Christian Perez
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 37 - 38
1 Embryo Freezing
Endometriosis
European
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
[Dr. Christian Perez] is kind and courteous...He takes his time to explain and answer questions in a way that is understandable. He is also up-to-date on the latest science and technology in the field...his team always recommended that only one embryo at a time be transferred, however, they were willing to transfer two if that is what the patient wanted...
They[staff and nurse of Procreate Fertility Center] always made you feel important and did not rush you at any time...They made sure that you had answers to all of your questions...He [Dr. Perez] truly cares for his patients and has an exemplary bedside manner. He takes his time to explain and answer questions in a way that is understandable. He is also up-to-date on the latest science and technology in the field.
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
Dr. Perez is kind and courteous. He is a fantastic surgeon. He truly cares for his patients and has an exemplary bedside manner. He takes his time to explain and answer questions in a way that is understandable. He is also up-to-date on the latest science and technology in the field.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
Trust his schedule and protocol.
Describe your experience with your nurse at Procreate Fertility Center of Virginia. (Assigned nurse: Katherine Duey)
The staff at Procreate is the reason that I decided to continue my care with them instead of another clinic. They were warm and welcoming. They always made you feel important and did not rush you at any time. They made sure that you had answers to all of your questions.
Describe your experience with Procreate Fertility Center of Virginia.
The only weakness for me is that the clinic was an hour and a half away from my home. This made it difficult to get to appointments because it would essentially be a half-day commitment. I would love it if they had a branch closer to where I live.
Describe Christian Perez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Procreate Fertility Center of Virginia.
Dr. Perez and his team always recommended that only one embryo at a time be transferred, however, they were willing to transfer two if that is what the patient wanted. We were given information on the pros and cons of both scenarios.
10
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 27
1 IUI
Male Factor
Prefer not to answer
Income $100K - $199K
Entrepreneur
Strongly Recommends
Strongly Recommends
Successful
Dr. Perez was very thorough in the initial consultation and explained to us both what to expect at our next several appointments. He used drawings and diagrams to help us further understand and had answers to our questions...One round of IUI for MFI with femara and trigger shot. 3 follicles were present at time of IUI. Negative cycle.
I have nothing but good things to say about [Procreate Fertility Center of Virginia]. I like that it’s a smaller facility so I don’t just feel like another number when I walk in. I’ve never had to wait long to be seen, and the front desk is always prompt to return calls and answer questions...Between the consultation, testing for my husband and I, and the IUI procedure- costs incurred to date $5000..The nurses always are very kind and thorough, answering all my questions that they can
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
Dr. Perez was very thorough in the initial consultation and explained to us both what to expect at our next several appointments. He used drawings and diagrams to help us further understand and had answers to our questions.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
Be patient- it’s a little bit of a process getting started
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
The whole procreate team is very thoughtful and always takes the time to explain things in detail!
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
One round of IUI for MFI with femara and trigger shot. 3 follicles were present at time of IUI. Negative cycle.
Describe your experience with your nurse at Procreate Fertility Center of Virginia. (Assigned nurse: Corrine)
The nurses always are very kind and thorough, answering all my questions that they can
Describe your experience with Procreate Fertility Center of Virginia.
I have nothing but good things to say about Procreate. I like that it’s a smaller facility so I don’t just feel like another number when I walk in. I’ve never had to wait long to be seen, and the front desk is always prompt to return calls and answer questions
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
Between the consultation, testing for my husband and I, and the IUI procedure- costs incurred to date $5000
Describe Christian Perez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Procreate Fertility Center of Virginia.
N/A
10
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
8
NPS
8
Age 36 - 38
2 IVF
Unexplained
European
Income $0 - $49K
2nd of 2 Docs
1 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Perez offered an [Eset] opinion on the first transfer but he did not push us either way...takes his time when explaining everything to you...he made sure that me and my husband both understood everything and answered all of our questions...I would say that if you are sensitive than be prepared because he does not sugar coat anything...he was not shy to repeatedly bring up my age and my weight. I left in tears a few times. We had to postpone a transfer because I started my period out of the blue and he was very matter of fact about it- there was no comforting. With that said both me and my husband never felt as though we did not know what to expect or what was going on. He remembered conversations and concerns from previous appointments.
The office [Procreate Fertility Center of VIrginia] shares a space with another doctor's office so the lobby can appear busier than it really is. With that said I would say about half of my appointments were never on time. The up front staff is nice and when ever I have called for anything they have always gotten back to me quickly...11 eggs were retrieved and on the second go when I was not taken the metformin only 5 eggs were retrieved. I am not sure if that was the only cause. The first transfer was 2 embryos and neither took. The second transfer was only 1 embryo and embryo glue was used this time and that one did not take either.
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
I would say that if you are sensitive than be prepared because he does not sugar coat anything. My first few appointments with him he was not shy to repeatedly bring up my age and my weight. I left in tears a few times. We had to postpone a transfer because I started my period out of the blue and he was very matter of fact about it- there was no comforting. With that said both me and my husband never felt as though we did not know what to expect or what was going on. He remembered conversations and concerns from previous appointments.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
To be prepared to hear the straight truth. He is going to tell you exactly how it is the good, the bad and the ugly.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
Dr. Perez takes his time when explaining everything to you. I never felt like he was in a hurry, he made sure that me and my husband both understood everything and answered all of our questions.
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
For the egg retrieval I am not sure of everything that was used but I remember that the first retrieval I used 500mg of Metformin and had no issues and the second retrieval that was changed to 1000mg of Metformin and I developed an allergy- I had hives and itched all the time. I went to my primary care doctor twice before the Metformin was found to be the cause- I had a meeting with Dr. Perez about stopping it and I was a little disappointed at how not a concern it was to just stop it even though it had been explained to me that it was important for egg quality. While on the 500 mg 11 eggs were retrieved and on the second go when I was not taken the metformin only 5 eggs were retrieved. I am not sure if that was the only cause. The first transfer was 2 embryos and neither took. The second transfer was only 1 embryo and embryo glue was used this time and that one did not take either.
Describe your experience with your nurse at Procreate Fertility Center of Virginia. (Assigned nurse: Kathryn Duey)
Kat was great- she was always very encouraging. She was very organized and went over my meds on every visit to make sure that we were right on track. She would comfort me and give me great pep talks when I wasn't sure that I could go on.
Describe your experience with Procreate Fertility Center of Virginia.
The office shares a space with another doctor's office so the lobby can appear busier than it really is. With that said I would say about half of my appointments were never on time. The up front staff is nice and when ever I have called for anything they have always gotten back to me quickly.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
I believe we paid around 14,000.00 a cycle not including mediciation
Describe Christian Perez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Procreate Fertility Center of Virginia.
Dr. Perez offered an opinion on the first transfer but he did not push us either way. The second time there was only one so there was no discussion.
8
Doctor
Christian Perez
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 31 - 32
1 IUI
2 IVF
Male Factor
Prefer not to answer
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
I have really enjoyed working with Dr. Perez. He is current with all the medical studies and treatments. He listens and always make sure we understood where we were coming from and where we were going next. He personally called me to discuss our day 3 embryo results and the next steps. And when our cycle failed he sat down with us and gave us plenty of time to discuss why it failed and what the plan was going forward. Most times he answered my questions before I could even ask them. I have never felt like I had a stupid question or felt belittled or that he didn't have time for me. I have always felt confident in his care.
The clinic [Procreate Fertility Center of VA] is small and has a lot of traffic as it shares the office space with an OB/GYN, which makes it feel very busy when you are there. They have very few staff which means several people carry multiple titles. But they all are very good at what they do, just make sure you are speaking to the correct person in regards to your question or problem or you won't get an answer or the correct answer. Don't hesitate to ask questions or keep asking until
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
I have really enjoyed working with Dr. Perez. He is current with all the medical studies and treatments. He listens and always make sure we understood where we were coming from and where we were going next. He personally called me to discuss our day 3 embryo results and the next steps. And when our cycle failed he sat down with us and gave us plenty of time to discuss why it failed and what the plan was going forward. Most times he answered my questions before I could even ask them. I have never felt like I had a stupid question or felt belittled or that he didn't have time for me. I have always felt confident in his care.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
Be persistent to get what you need but be patient as well.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
I definitely felt like I have been treated individually. The office does get very busy and I frequently have to remind them of requests or questions but for the most part they are really good about knowing who I am and why I'm there. Dr. Perez and his team are very kind and friendly!
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
We came to Dr. Perez with the thought that we were dealing with a male factor infertility issue, which was correct. But being as thorough as he is, he had me go though a bunch of tests as well to rule out any female issues. After those were complete, he sat down with us and said that there were a couple options in varying degrees of intensity starting with IUI and moving up to IVF to deal with MFI. He felt an IUI would fit the bill for our needs based on the sperm numbers and that we had a pretty good chance it would work. He put both of us on over the counter vitamin supplements such as Coq10, multivitamins, and Vit D3. I did Letrozole and a HCG trigger shot as part of the IUI cycle. On the day of the IUI however, my husbands numbers were significantly lower than they had ever been. So much so that the subject of IVF with ICSI was raised. In the end the IUI didn't work, which wasn't much of a surprise. We then had a consult to discuss IVF with ICSI, which we all agreed was the logical next step. I was put on birth control for 1 month until I could get in with their next available cycle. My protocol was an antagonist protocol. I did stims for 8 days before triggering and had my retrieval on the 10th day. 16 eggs were collected, 14 of which were mature. Unfortunately my husbands sperm counts were even worse than before, which resulted in only 3 eggs fertilizing. Day 3, all 3 embryos looked great but by day 5 they had all arrested in development. So going forward they will be doing some hormone therapy with my husband using clomid and hcg and we will be doing another IVF cycle in a month.
Describe your experience with the nursing staff at Procreate Fertility Center of Virginia.
The nursing staff was very kind, compassionate, and easy to work with. I did feel quite a few times that they had a bit to much going on and it was frustrating to get the answers that I needed. Or that I got incomplete information and I had to make extra phone calls or send emails. They were good at responding the same day to emails though. Just be persistent and keep pushing and you will get through!
Describe your experience with Procreate Fertility Center of Virginia.
The clinic is small and has a lot of traffic as it shares the office space with an OB/GYN, which makes it feel very busy when you are there. They have very few staff which means several people carry multiple titles. But they all are very good at what they do, just make sure you are speaking to the correct person in regards to your question or problem or you won't get an answer or the correct answer. Don't hesitate to ask questions or keep asking until you get the answer you want or need. I really appreciated that all tests, procedures, and surgeries were done in the clinic and that I didn't have to go to a different location or deal with multiple doctors. Having a smaller staff number to deal with was more personal in many ways because you were always dealing with the same people and you recognized them.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
My husband has excellent insurance so everything was covered other than the co-pay. Everything was covered for our testing and all but $300 was covered for our IUI. We were quoted $1800/out of pocket for the entire IUI minus meds if our insurance wouldn't cover it. The lady that handles the insurance in the office is seriously skilled in insurance matters. She was on top of every little change and frequently called me with updates. She worked very hard to make sure our insurance covered as much as possible. Our IVF cycle was quoted to be around $16k just for the retrieval cycle with ICSI minus meds but we only had to pay the out of pocket and deductible totaling $4500. We did learn however, after our first cycle failed, that our insurance would not cover any of my husbands procedures or tests besides a Semen analysis. So we end we ended up paying roughly an additional $2000 for them to cryopreserve 3 semen samples, do additional blood work for him, and put him on medication to ensure our second IVF cycle didn't fail.
Describe Christian Perez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Procreate Fertility Center of Virginia.
Dr. Perez highly prefers to only transfer 1 embryo at a time, especially when they are strong healthy embryos, to decrease the risk of multiples and the complications that come with it. He did say it was up to us in the end and he would work with us in this regard. I appreciated his straight forwardness and the educational aspect yet he gave us the ability to make the decision.
What specific things went wrong at Procreate Fertility Center of Virginia?
  • Failed to call with results
Describe the specific things that went wrong at Procreate Fertility Center of Virginia.
They forgot to call with my husbands Semen Analysis results which was frustrating but didn't delay or change anything at the time.
10
Doctor
Christian Perez
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017 - 2019, Unsuccessful
NPS
10
NPS
10
Age 36 - 38
1 IUI
Diminished Ovarian Reserve
Endometriosis
European
Income $0 - $49K
3rd of 3 Docs
10 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Perez] diagnosed me and put me into surgery within one week of my first visit. He knew exactly what my issue was and a course of treatment, after I had spent three years with someone else told I was "unexplained" and throwing me to the side. He was caring, and down to earth... I decided to do iui vs ivf that was suggested because I couldn't afford the latter. He gave me ovulation stimulation (I think menopur), trigger shot (novarel), and then progesterone shots after the iui itself.
They [Procreate] have been amazing...They are timely, accessible, knowledgeable, and offer new technology...They answered every single question, let me know all the risks, and kept me informed as well as checked on me...I left another clinic after being treated like a number, when I came to [Dr.] Perez, it was completely different. I was treated like an individual at all times
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
He diagnosed me and put me into surgery within one week of my first visit. He knew exactly what my issue was and a course of treatment, after I had spent three years with someone else told I was "unexplained" and throwing me to the side. He was caring, and down to earth.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
Listen to him. It isn't always what you want to hear but it is the truth. You need to know the good and the bad to get the best outcome.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
I left another clinic after being treated like a number, when I came to Perez, it was completely different. I was treated like an individual at all times
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
I was given surgery for endometriosis for the best chance. I decided to do iui vs ivf that was suggested because I couldn't afford the latter. He gave me ovulation stimulation (I think menopur), trigger shot (novarel), and then progesterone shots after the iui itself.
Describe your experience with the nursing staff at Procreate Fertility Center of Virginia.
His partner at the clinic is Katherine Duey. I cannot say enough good things about her. She is kind and caring, listened to all of my irrational thoughts, helped me wipe my tears, but also told me the truth and didn't sugar coat. The nurse team was all kind and helpful.
Describe your experience with Procreate Fertility Center of Virginia.
I seriously have nothing bad to say. They have been amazing. My lack of a baby is not to any fault of theirs. They are timely, accessible, knowledgeable, and offer new technology. Dr. Perez is an amazing surgeon. Katherine is an amazing doctor who sees the patients on a day to day level. They answered every single question, let me know all the risks, and kept me informed as well as checked on me.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
I think the cost for our iui was $2700. Plus the cost of medication. They worked to find us a good price on that.
10
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 28
1 IUI
Anovulation
Male Factor
PCOS
Other
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Perez] spoke to us like a he was a friend. Professional and great bedside manner. He explained everything with pictures and wrote everything out for us in a way we could understand! He even color coded there good and true bad and what we needed to fix to get pregnant!... It was a quick process from when I set my first appointment to putting a plan together, about a week. I really appreciated that he knew the urgency in us starting a family and did not waste our time.
Everyone, even the front office [Procreate Fertility] is nice! It’s a scary time in our family’s life and they do help make it better. I will say that all payments are upfront. We had to pay $2100 up front for our first IUI cycle. It was expected but would have loved to be able to break that number up in payments....So far we have spent $3500 with consultation, work ups, and our first IUI cycle... We found out I had PCOS, a small uterus, male factor motility, and a vitamin D deficiency.
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
He was thorough and to the point with his explanations. It was a quick process from when I set my first appointment to putting a plan together, about a week. I really appreciated that he knew the urgency in us starting a family and did not waste our time.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
ask questions! He has a way of answering questions and showing pictures to make you understand everything so much better!!
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
He spoke to us like a he was a friend. Professional and great bedside manner. He explained everything with pictures and wrote everything out for us in a way we could understand! He even color coded there good and true bad and what we needed to fix to get pregnant!
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
We found out I had PCOS, a small uterus, male factor motility, and a vitamin D deficiency. He made sure to go over everything we would do to fix the issues! He put me on a vitamin d supplement, Ovasitol supplement and Metformin and put my husband on supplements as well! We are now in our first IUI cycle. I took Femara and will do trigger shot and insemmination soon!
Describe your experience with your nurse at Procreate Fertility Center of Virginia. (Assigned nurse: Katherine Huey )
Kat Huey is excellent! She is so nice and sweet and has a great compassion about her.
Describe your experience with Procreate Fertility Center of Virginia.
Everyone, even the front office is nice! It’s a scary time in our family’s life and they do help make it better. I will say that all payments are upfront. We had to pay $2100 up front for our first IUI cycle. It was expected but would have loved to be able to break that number up in payments.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
So far we have spent $3500 with consultation, work ups, and our first IUI cycle
10
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
9
Age 29 - 30
3 Fertility Medications
Male Factor
PCOS
European
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Perez is very straight forward and informative. He is to the point and does not sugar coat anything. I left feeling very informed and that I understood my options moving forward. My husband and I were very appreciative of this frankness but not everyone would....Don't be afraid to ask questions, he will spend as much time as you need answering questions You can always call back with more questions.... The nursing staff was extremely warm and friendly. The nurse practitioner talked me through my hsg test and made sure I stayed as relaxed as I could. She let me know everything that was going on step by step
The entire clinic staff [Procreate Fertility] was friendly. Everyone i spoke to was helpful and worked with me to figure out my insurance and questions I had about testing. My insurance is confusing for most doctors but the staff took the time to figure it out and is the only practice I have dealt with who was so willing to work with me on it.... I had one claim declined and the staff is working with me to fight that and get the claim accepted....The nurse practitioner talked me through my hsg test and made sure I stayed as relaxed as I could. She let me know everything that was going on step by step
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
Dr. Perez is very straight forward and informative. He is to the point and does not sugar coat anything. I left feeling very informed and that I understood my options moving forward. My husband and I were very appreciative of this frankness but not everyone would.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
Don't be afraid to ask questions, he will spend as much time as you need answering questions You can always call back with more questions. He wants to make sure you really understand your options.
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
We have not started treatment yet.
Describe your experience with the nursing staff at Procreate Fertility Center of Virginia.
The nursing staff was extremely warm and friendly. The nurse practitioner talked me through my hsg test and made sure I stayed as relaxed as I could. She let me know everything that was going on step by step
Describe your experience with Procreate Fertility Center of Virginia.
The entire clinic staff was friendly. Everyone i spoke to was helpful and worked with me to figure out my insurance and questions I had about testing. My insurance is confusing for most doctors but the staff took the time to figure it out and is the only practice I have dealt with who was so willing to work with me on it.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
So far I have only had testing and my insurance will cover. I had one claim declined and the staff is working with me to fight that and get the claim accepted.
10
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017 - 2019, Unsuccessful
NPS
10
NPS
10
Age 36 - 38
2 IUI
1 IVF
Uterine Fibroids
Unexplained
Black or African-American
Income $100K - $199K
1st of 2 Docs
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Perez and his NP, Kat [Procreate Fertility Center of VA], have been amazing. They were readily available to provide services, they were open, honest and compassionate and made me feel comfortable every step of the way. ... At every visit I saw Dr Perez or his NP. The team works well together and give me the attention needed as an individual patient. The response time is quick and Kay’s energy is infectious. They are a wonderful practice.
The doctors [Procreate Fertility Center of VA] are knowledgeable. The NP, Kat, is an asset to any practice. Services are available onsite, so you don’t have to go to different places for labs or procedures. The clinic is beautiful and spa like. My husband was able to be with me as much or as little as I needed. Communication is frequent and available 24/7. ... The nursing staff is kind, efficient, and knowledgeable. They each take the time to explain what is happening and why every step of the way. There was no confusion about what to do and when.
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
At every visit I saw Dr Perez or his NP. The team works well together and give me the attention needed as an individual patient. The response time is quick and Kay’s energy is infectious. They are a wonderful practice.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
I have no complaints with this office. We only switched specialists because of financial concerns. Procreate is wonderful.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
Dr. Perez and his NP, Kat, have been amazing. They were readily available to provide services, they were open, honest and compassionate and made me feel comfortable every step of the way.
Describe your experience with the nursing staff at Procreate Fertility Center of Virginia.
The nursing staff is kind, efficient, and knowledgeable. They each take the time to explain what is happening and why every step of the way. There was no confusion about what to do and when.
Describe your experience with Procreate Fertility Center of Virginia.
The doctors are knowledgeable. The NP, Kat, is an asset to any practice. Services are available onsite, so you don’t have to go to different places for labs or procedures. The clinic is beautiful and spa like. My husband was able to be with me as much or as little as I needed. Communication is frequent and available 24/7.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
The cost was expensive and needed to be paid in advance. Payment arrangements could be made for IUI, but retrieval’s and transfers are paid upfront.
10
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
10
Age 32
Donor Sperm
PCOS
European
Income $50K - $99K
Consultant
IVF With Other Docs
LGBTQ
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Perez has an acccent so initially I was nervous that there would be things I wouldn’t understand about the process due to misunderstandings due to language, however, after our consultation with him those worries were put to bed because he makes sure you are understanding the process step by step.... He laid out our options and explained everything to us about IUI, IVF, and Reciprocal IVF. We selected reciprocal IVF using my wife’s eggs and my uterus and we are planning on doing the November cycle.
Communication is great with the clinic [Procreate Fertility Center of VA]. We primarily utilize the patient care portal to communicate between appointments and for the most part someone responds within 24 hours, even on the weekends. Communication is great too when it comes to billing. My insurance doesn’t cover very much on the testing due to me not meeting my deductible yet and they always make sure to call before the appointment so we don’t have any issues at the appointment with payment.
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
Dr. Perez has an acccent so initially I was nervous that there would be things I wouldn’t understand about the process due to misunderstandings due to language, however, after our consultation with him those worries were put to bed because he makes sure you are understanding the process step by step. He also utilizes pictures (both on the computer and hand drawn) to make sure everyone is on the same page. I really appreciate the patience he has as my wife and I had a million questions about the procedure. He laid out our options and explained everything to us about IUI, IVF, and Reciprocal IVF. We selected reciprocal IVF using my wife’s eggs and my uterus and we are planning on doing the November cycle.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
If you have questions, don’t hesitate to ask. He will answer them no matter how “silly” you think they may be. He also likes to jump right in the testing process. We went to the consultation and the very same day I had my ultrasound and blood work.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
Every time my wife and I go to the office they treat us as if we are their family. We started this process in August to go through all our testing and every time we have been to the office since then they remember details about us that we wouldn’t have expected them to remember. Dr. Perez is very patient and understanding in making sure you completely understand the process. And Katherine Duey (a Nurse Practicianer at Procreate) remembers even the tiniest of details from previous conversations. They truly do seem invested in our progress like they are our own little cheering squad!
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
We have completed the testing phase of the process and we are about to enter the protocol phase. We are currently waiting on my wife to start her period so she can begin the birth control. Once we report her period to the office, they will give us the rest of the information about when we need to do what. As far as vitamins so far, they have me taking Ovasitol (2x a day), 4000 mg of vitamin D, prenatal vitamin, and birth control. My wife is taking Ovasitol (once a day), CoQ10 ( I don’t remember the mg).
Describe your experience with your nurse at Procreate Fertility Center of Virginia. (Assigned nurse: Katherine Duey)
Katherine is simply amazing. She remembers just about every conversation we have ever had and is very helpful with even the “silly” questions with great compassion. She is very good at putting you at ease even in the most uncomfortable situations (definitely taking about the ultrasound wand while looking at a polyp—which sounds terrifying, but isn’t).
Describe your experience with Procreate Fertility Center of Virginia.
Communication is great with the clinic. We primarily utilize the patient care portal to communicate between appointments and for the most part someone responds within 24 hours, even on the weekends. Communication is great too when it comes to billing. My insurance doesn’t cover very much on the testing due to me not meeting my deductible yet and they always make sure to call before the appointment so we don’t have any issues at the appointment with payment. It takes a little bit of the stress out. As far as weaknesses, I’m not sure if it was my inability to listen/remember, but I didn’t know that they were going to call in the RX for the birth control the day of our last appointment. I thought I had to call the day of my period and they would call it in that day. It would have saved a little stress and worry if I had clarified this prior to leaving the office that day. However I think this is my weakness as much as theirs. If you don’t fully know something, make sure you clarify to be sure.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
Our initial consultation with Dr. Perez was free due to winning a drawing from a pride festival in our area. For my wife’s testing, it was $50/appointment due to her insurance covering the fertility testing minus the “specialist” copay. My insurance covered very little due to me not meeting my deductible so my fees were as follows: Ultrasound: $140 HSG: $329.29 Sono: $352.69 I’m not sure about how much the blood work costs due to lab corp citing the reasoning for the blood work incorrectly so my insurance declined it. I am currently in the process of trying to get this resolved
Describe Christian Perez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Procreate Fertility Center of Virginia.
From the conversations we have had with Dr. Perez, he as left it up to us as to how many embryos we will transfer. It is our plan to transfer 2 embreyos, which is basically what we told him at our consultation.
8
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 28 - 29
2 IVF
PCOS
Tubal Blockage
Other
Income $100K - $199K
Business Executive
2nd of 2 Docs
12 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He thoroughly explains all angles every time. In addition, he isn’t taking failure as an option. He is always willing to work with us and help us get the cycle done. Dr. Perez is genuinely rooting for us and has helped diagnose many issues in my fertility journey.... First cycle - menopur, gonal F, estrogen and trigger shot. Take COQ10, metformin (for PCOS), thyroid medication, baby aspirin and prenatal vitamins. Invocell capsule used and 8 embryos went into arrest and did not make it to “day5 embryos.” Second cycle - same regimine. Freeze all delayed FET transfer. 3 embryos and 2 FETs.
Their Strengths are their genuine advise and demeanor, their personalbility, they [Procreate Fertility] are always helpful when I am confused of have a million questions and understanding of what the patients are going through and the stress they are dealing with. Weaknesses - I wish I had my baby by now. I hate being told I am “an easy case,” but going into our 3rd cycle.... I LOVE the nursing staff; however, at times it feels like they do not have enough nursing staff to support
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
He thoroughly explains all angles every time. In addition, he isn’t taking failure as an option. He is always willing to work with us and help us get the cycle done. Dr. Perez is genuinely rooting for us and has helped diagnose many issues in my fertility journey.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
Ask questions and don’t leave until you understand fully. Ask to take home the pictures he draws.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
They have invested in my personal life & check up via text messages/emails. I believe they geneuinely are routing for me.
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
First cycle - menopur, gonal F, estrogen and trigger shot. Take COQ10, metformin (for PCOS), thyroid medication, baby aspirin and prenatal vitamins. Invocell capsule used and 8 embryos went into arrest and did not make it to “day5 embryos.” Second cycle - same regimine. Freeze all delayed FET transfer. 3 embryos and 2 FETs.
Describe your experience with the nursing staff at Procreate Fertility Center of Virginia.
I LOVE the nursing staff; however, at times it feels like they do not have enough nursing staff to support the large amount of patients. Also, the nurse that draws blood is not pleasant.
Describe your experience with Procreate Fertility Center of Virginia.
Their Strengths are their genuine advise and demeanor, their personalbility, they are always helpful when I am confused of have a million questions and understanding of what the patients are going through and the stress they are dealing with. Weaknesses - I wish I had my baby by now. I hate being told I am “an easy case,” but going into our 3rd cycle.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
Invocell - appeoximately $10k Ivf - approximately $14k
What specific things went wrong at Procreate Fertility Center of Virginia?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to convey critical information
10
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 32
Donor Sperm
PCOS
European
Income $50K - $99K
IVF With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Perez is very knowledgeable and great at transferring that knowledge in a way that is easy to follow and understand. He is incredibly patient and genuine. He showed many pictures and made drawings and diagrams to explain the procedures to us. He provides his email address and phone number so we can reach out if we have questions. He is very positive and optimistic, and has made the process very enjoyable....
Occasionally, when information is passed to the office staff [Procreate Fertility Ctr] to communicate, it gets a bit confused or hard to understand. However, they’re very responsive and great at quickly providing clarification. The office is clean and welcoming.... We have gotten some information where signals were crossed. It was quickly cleared up, though.... Kat is phenomenal. She is kind, patient and personable. She puts special emphasis on comfort during tests and procedures.
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
Dr. Perez is very knowledgeable and great at transferring that knowledge in a way that is easy to follow and understand. He is incredibly patient and genuine. He showed many pictures and made drawings and diagrams to explain the procedures to us. He provides his email address and phone number so we can reach out if we have questions. He is very positive and optimistic, and has made the process very enjoyable.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
Bring a notebook and take notes. You will get a lot of information to digest.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
At Procreate, they know their patients. They remember our names on sight and many details that we share with them. It’s a very comfortable, personal experience.
Describe the protocols Christian Perez used in your cycles at Procreate Fertility Center of Virginia and their degree of success.
We are awaiting our exact protocol for retrieval and transfer in November.
Describe your experience with your nurse at Procreate Fertility Center of Virginia. (Assigned nurse: Katherine Duey)
Kat is phenomenal. She is kind, patient and personable. She puts special emphasis on comfort during tests and procedures. She is a available for questions and is easy to reach. The full staff of nurses are wonderful.
Describe your experience with Procreate Fertility Center of Virginia.
Occasionally, when information is passed to the office staff to communicate, it gets a bit confused or hard to understand. However, they’re very responsive and great at quickly providing clarification. The office is clean and welcoming.
Describe the costs associated with your care under Christian Perez at Procreate Fertility Center of Virginia.
RIVF is just over $12,000 including transfer.
What specific things went wrong at Procreate Fertility Center of Virginia?
  • Provided conflicting information
Describe the specific things that went wrong at Procreate Fertility Center of Virginia.
We have gotten some information where signals were crossed. It was quickly cleared up, though.
10
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
NPS
10
NPS
10
Age 30 - 33
Donor Eggs
Donor Sperm
Endometriosis
PCOS
Uterine Fibroids
Immunological
Unexplained
Other
European
Income $100K - $199K
Lawyer
1st of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Perez gave me his cell phone to communicate with him after hours if needed. He called on weekends when I had emergencies to check on me. He let me watch everything he was doing and showed me while telling me what was going on... Dr. Perez remembers everything about me and my husband. He is so warm and seems to genuinely care... His new clinic Procreate is very friendly. It is a smaller space but he is trying to expand. His NP is amazing and all of his staff is helpful
His new clinic Procreate is very friendly. It is a smaller space but he is trying to expand. His NP is amazing and all of his staff is helpful... They [the nursing staff at Procreate] were all friendly and helpful... Dr. Perez gave me his cell phone to communicate with him after hours if needed. He called on weekends when I had emergencies to check on me. He let me watch everything he was doing and showed me while telling me what was going on
How was your experience with Christian Perez at Procreate Fertility Center of Virginia?
Dr. Perez gave me his cell phone to communicate with him after hours if needed. He called on weekends when I had emergencies to check on me. He let me watch everything he was doing and showed me while telling me what was going on.
What's one piece of advice would you give a prospective patient of Christian Perez at Procreate Fertility Center of Virginia?
He has an accent that you need to get used to but he is there for you and will make your experience as easy as possible.
During treatment, were you treated like a number or a human with Christian Perez at Procreate Fertility Center of Virginia?
Dr. Perez remembers everything about me and my husband. He is so warm and seems to genuinely care.
Describe your experience with the nursing staff at Procreate Fertility Center of Virginia.
They were all friendly and helpful
Describe your experience with Procreate Fertility Center of Virginia.
When he was at the Bew Hope Center the staff was good but had some errors. His new clinic Procreate is very friendly. It is a smaller space but he is trying to expand. His NP is amazing and all of his staff is helpful
10
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Procreate Fertility Center of Virginia
Chesapeake
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
9
Age 34 - 36
1 IVF
Anovulation
Endometriosis
PCOS
Uterine Fibroids
European
Income $50K - $99K
Entrepreneur
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr Perez] took a holistic approach from the beginning - concentrating on the root of my issues. We have been working towards conception, but also focusing on my health and management of my PCOS and other issues. Because of this, I finally started ovulating on my own (after 11 years of trying to conceive). We got pregnant naturally between treatments, but it's because we worked on healing me. I'm so much healthier to carry this baby, and I have him to thank. He was candid about my health and that I needed to make life changes. He taught me how to work with my body. He diagnosed my issues, has treated them with medication and surgery. He cares and he works for you. But he asks you to do your part too. He also was always there for me when I was anxious or had a disappointing cycle. He never lost hope and his positive energy kept us moving forward.
It's [New Hope of Virginia] a great clinic. I enjoyed working with both physicians. The reception staff, nurses etc have all been warm and helpful. The facility is beautiful, and they work hard to stay up to date with the latest technology. My only real issues were with communication and financial disclosure. I knew it would be a complicated process, and expensive, but I wasn't given accurate or timely information all the time. Overall, though, Dr Perez and staff make up for any negatives by treating me like I matter to them. I never felt like a number. I'm healthy, happy and pregnant. :)
How was your experience with Christian Perez at New Hope Center for Reproductive Medicine?
My experience with Dr Perez has been incredible. He took a holistic approach from the beginning - concentrating on the root of my issues. We have been working towards conception, but also focusing on my health and management of my PCOS and other issues. Because of this, I finally started ovulating on my own (after 11 years of trying to conceive). We got pregnant naturally between treatments, but it's because we worked on healing me. I'm so much healthier to carry this baby, and I have him to thank. He was candid about my health and that I needed to make life changes. He taught me how to work with my body. He diagnosed my issues, has treated them with medication and surgery. He cares and he works for you. But he asks you to do your part too. He also was always there for me when I was anxious or had a disappointing cycle. He never lost hope and his positive energy kept us moving forward.
What's one piece of advice would you give a prospective patient of Christian Perez at New Hope Center for Reproductive Medicine?
Be open-minded and heed his advice. He cares about more than pregnancy; the physical and mental health of his patients are very important to him. Ask questions.
During treatment, were you treated like a number or a human with Christian Perez at New Hope Center for Reproductive Medicine?
From surgery to IVF and everything in between, Dr Perez kept in constant contact with me. The time and care he has shown goes so far beyond what any physician has ever offered me. If I had a question or concern, he made it a priority. Plus he's warm, kind and capable.
Describe the protocols Christian Perez used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
PCOS, high AMH IVF Freeze All - antagonist Day 1-4: 200 Follistim + 1 vial Menopur Day 5-6: 200 Follistim + 1 vial Menopur + Ganirelix Day 7: 125 Follistim + 1 vial Menopur + Ganirelix Day 8: 100 Follistim + 1 vial Menopur + Ganirelix Day 9: no stim meds + Ganirelix Day 10: Two Lupron triggers 12 hrs apart Freeze all and Lupron triggers due to risk of OHSS. E2 levels extremely high. No OHSS! 19 retrieved, 11 fertilized with ICSI, 8 blasts at day 5/6 high enough quality to freeze Transfer 1- 2 embryos, one took, m/c at 6 weeks Transfer 2 - 2 embryos, negative Now pregnant naturally
Describe your experience with the nursing staff at New Hope Center for Reproductive Medicine.
The nursing staff during procedures is great. They are caring and compassionate. I felt a little lost during my cycles though. I wasn't always given enough information. And one very important instruction from the physician was not relayed to me post op, very frustrating. I had some complications. Overall they were good.
Describe your experience with New Hope Center for Reproductive Medicine.
It's a great clinic. I enjoyed working with both physicians. The reception staff, nurses etc have all been warm and helpful. The facility is beautiful, and they work hard to stay up to date with the latest technology. My only real issues were with communication and financial disclosure. I knew it would be a complicated process, and expensive, but I wasn't given accurate or timely information all the time. Overall, though, Dr Perez and staff make up for any negatives by treating me like I matter to them. I never felt like a number. I'm healthy, happy and pregnant. :)
Describe the costs associated with your care under Christian Perez at New Hope Center for Reproductive Medicine.
Prior to Dr Perez: (2) Monitored Femara Cycles with IUI: 1995 each IVF Freeze All with Dr Perez: Approx $13K - included all ultrasounds, retrieval, anesthesia, ICSI, extended culture, vitrification of 8 embryos, 1 year storage IVF meds were approx $3600 (discounted) paid to pharmacy Frozen Embryo Transfer: Approx $3500 each cycle, included ultrasounds, thawing, assisted hatching and transfer Cryo cycle meds were approx $600 each cycle Other procedures were billable to insurance and the prices varied.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at New Hope Center for Reproductive Medicine.
Clinical: medication instructions post retrieval were not complete. It was in the physician's notes to resume an important medication, but that information was not included in my post op orders. I didn't resume it until a follow up visit three days later when I saw the physician again. Also, sometimes I had refill requests that were delayed.
10
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
LGBTQ
2016, Successful
NPS
9
NPS
10
Age 30
2 IUI
Donor Sperm
PCOS
European
Income $500K
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr Perez does not explain things unless you ask. It seems like he assumes you already know. Unlike his assistant nurse practitioner Kat, who is warm and asks you if you understand and have any questions. He has a tendency to do the ultrasound, tell u what will happen next, shake your hand, and he is out of the room before you can blink.
Front desk [at New Hope Center for Reproductive Medicine] is very welcoming and inviting. Most of the waiting is in the room, for the doc to do your ultrasound. They have many clients so you may not have a very long time with the doc. Make sure you ask them in the room while you have their ear. Don't be afraid to ask what the next step is and why you are taking certain medications. Also dont be afraid to ask the sweet ladies that do your blood work what they are testing for. Every case is unique so they will taylor their care to you.
How was your experience with Christian Perez at New Hope Center for Reproductive Medicine?
Dr Perez is very knowledgeable and confident in what he is doing. He may not be the most personal or open to conversation, but very dependable. He will explain things if you ask, but is not one to reasure or give you false hope.
What's one piece of advice would you give a prospective patient of Christian Perez at New Hope Center for Reproductive Medicine?
Look past his slow to warm up personality. He knows what he is doing and does it very well. I always trusted his judgment. He will always have you and your future in his best interest.
During treatment, were you treated like a number or a human with Christian Perez at New Hope Center for Reproductive Medicine?
Dr Perez does not expain things unless you ask. It seems like he assumes you already know. Unlike his assistant nurse practitioner Kat, who is warm and asks you if you understand and have any questions. He has a tendency to do the ultrasound, tell u what will happen next, shake your hand, and he is out of the room before you can blink.
Describe the protocols Christian Perez used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
I am a lgbt individual who has lack of sperm and pollycyctic ovaries. I was put on meds to help with the pco and assisted with chlomid one cycle and femera the next. This helped with timing for the IUI and to get my eggs to release a mature egg that would hold. We had to not try the second month after a neg pregnancy, due to my eggs not going back to normal after my cycle. I am now pregnant after my 2nd IUI (3rd month)and getting blood work every 2 days to check my estrogen and thighroide levels.
Describe your experience with your nurse at New Hope Center for Reproductive Medicine. (Assigned nurse: Nurse Practitioner Kat)
Answered all of my questions and was ver compationate and warm. Had her staff explain all meds and always asked if I had questions or concerns.
Describe your experience with New Hope Center for Reproductive Medicine.
Front desk is very welcoming and inviting. Most of the waiting is in the room, for the doc to do your ultrasound. They have many clients so you may not have a very long time with the doc. Make sure you ask them in the room while you have their ear. Dont be afraid to ask what the next step is and why you are taking certain medications. Also dont be afraid to ask the sweet ladies that do your blood work what they are testing for. Every case is unique so they will taylor their care to you.
Describe the costs associated with your care under Christian Perez at New Hope Center for Reproductive Medicine.
Approx 2,000 a cycle
9
Doctor
Christian Perez
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2016, Unsuccessful
NPS
10
NPS
10
Age 36 - 37
1 IVF
Endometriosis
PCOS
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Unsuccessful
I have PCOS. Once the egg retrieval [with Dr. Perez] was completed I over stimulated and they took excellent care of me with fluids and monitoring. Came back 2 weeks later only had 2 eggs that were able to be transferred out of 39 I think. Transfer was completed in the office and waited 2 weeks for a pregnancy test which was positive. Then about week later I had a miscarriage. Dr Perez took more blood to determine the reason and suggests that the egg just were not growing and suggested another try unfortunately we were not able to do it a second time due to funds.
The nurses [at New Hope Center for Reproductive Medicine] were very dedicated to there work and made you feel important and that the cared...The time of the appointments for my schedule was really hard I had to miss a lot of work during this process. Financial team did what they could to inform you of the cost it would take for the treatment...Once the egg retrieval was completed I over stimulated and they took excellent care of me with fluids and monitoring. Came back 2 weeks later only had 2 eggs that were able to be transferred out of 39 I think.
How was your experience with Christian Perez at New Hope Center for Reproductive Medicine?
Unfortunately my process was unsuccessful and this had no effect on Dr Perez. He was very thorough and explained everything that was happening at the time. The staff was awesome and took the time to be compassionate and described medication procedures were you can understand.
What's one piece of advice would you give a prospective patient of Christian Perez at New Hope Center for Reproductive Medicine?
Go into this with good questions and maybe a notepad he will fill you with some much info at the beginning to explain why you are having trouble conceiving and what can be done to help.
During treatment, were you treated like a number or a human with Christian Perez at New Hope Center for Reproductive Medicine?
He was very interested in me as a person.
Describe the protocols Christian Perez used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
Prior to egg retrieval I was required to take injections to enlarge my eggs. There was also a surgery that was preformed I am unsure what is was called but I remember them explaining it to me as if they were going to shock my ovaries to hopefully start working since I have PCOS. Once the egg retrieval was completed I over stimulated and they took excellent care of me with fluids and monitoring. Came back 2 weeks later only had 2 eggs that were able to be transferred out of 39 I think. Transfer was completed in the office and waited 2 weeks for a pregnancy test which was positive. Then about week later I had a miscarriage. Dr Perez took more blood to determine the reason and suggests that the egg just were not growing and suggested another try unfortunately we were not able to do it a second time due to funds.
Describe your experience with the nursing staff at New Hope Center for Reproductive Medicine.
The nurses were very dedicated to there work and made you feel important and that the cared.
Describe your experience with New Hope Center for Reproductive Medicine.
The time of the appointments for my schedule was really hard I had to miss a lot of work during this process. Financial team did what they could to inform you of the cost it would take for the treatment.
Describe the costs associated with your care under Christian Perez at New Hope Center for Reproductive Medicine.
My medications with insurance coverage was around $2000 Total with everything and surgeries about $15000 plus
Describe Christian Perez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Center for Reproductive Medicine.
Dr Perez gave me the option of transfer one or two eggs
10
Doctor
Christian Perez
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2012 - 2015, Successful
NPS
9
NPS
10
Age 47 - 50
Donor Eggs
Uterine Fibroids
Other
European
Income $100K - $199K
Doctor
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Perez is a very personable doctor...I would recommend his office [New Hope Center] and him as a doctor. I felt that I had the best results when I used acupuncture (not at Dr. Perez' office) all along with my treatment....I thought the cost of IVF was given beforehand, but total costs were not really outlined. It was more expensive than I was prepared for when you added in labs, surgical fees and other necessary costs, but worth it. Maybe no one would do it if they knew ahead of time exactly how much it would all cost.
Dr. Perez is a very personable doctor...I would recommend his office [New Hope Center] snd him as a doctor. I felt that I had the best results when I used acupuncture (not at Dr. Perez' office) all along with my treatment....I thought the cost of IVF was given beforehand, but total costs were not really outlined. It was more expensive than I was prepared for when you added in labs, surgical fees and other necessary costs, but worth it. Maybe no one would do it if they knew ahead of time exactly how much it would all cost.
How was your experience with Christian Perez at New Hope Center for Reproductive Medicine?
Excellent doctor. I am very happy to have three beautiful children as a result of his care.
What's one piece of advice would you give a prospective patient of Christian Perez at New Hope Center for Reproductive Medicine?
If fertility services were needed I would recommend his office and him as a doctor. I felt that I had the best results when I used acupuncture (not at Dr. Perez' office) all along with my treatment.
During treatment, were you treated like a number or a human with Christian Perez at New Hope Center for Reproductive Medicine?
Dr. Perez is a very personable doctor.
Describe the protocols Christian Perez used in your cycles at New Hope Center for Reproductive Medicine and their degree of success.
I used donor egg IVF 5 different times and don' t remember any details other than that. I really just did whatever they recommended, ICSI and extended culture. Because of my age, I never tried with my own eggs. Fresh cycles were more successful than frozen.
Describe your experience with the nursing staff at New Hope Center for Reproductive Medicine.
They were great. One nurse failed to tell me a necessary medication to take before a procedure and miscommunicated to me about an expensive test, that I chose to get based upon misinformation. All other experiences, many more than two, were positive.
Describe your experience with New Hope Center for Reproductive Medicine.
I thought the cost of IVF was given beforehand, but total costs were not really outlined. It was more expensive than I was prepared for when you added in labs, surgical fees and other necessary costs, but worth it. Maybe no one would do it if they knew ahead of time exactly how much it would all cost.
Describe the costs associated with your care under Christian Perez at New Hope Center for Reproductive Medicine.
I don't remember.
What specific things went wrong at New Hope Center for Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at New Hope Center for Reproductive Medicine.
They were minor in the scheme of things. I already outlined two of them with one nurse. I still thought that particular nurse was wonderful. We are all human.
9
Doctor
Christian Perez
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
New Hope Center for Reproductive Medicine
Virginia Beach
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5