Rated 9.8
Strongly recommend: 96%Neutral: 4%9.8
96% strongly recommend
34 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.9
9.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Virginia
Residency
Carolinas Med Ctr
Fellowship
U. of North Carolina

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Christopher Williams works at

Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Rated 9.3
Strongly recommend: 82%Neutral: 12%Don't recommend: 6%9.3

At 2 offices

Charlottesville
595 Martha Jefferson Dr
Charlottesville, VA 22911
866-540-5190
Lynchburg
114 Nationwide Dr
Lynchburg, VA 24502
434-654-8520
Explore Clinic

2 patient reviews filtered by:

2017 - 2019, Unknown Success
NPS
8
NPS
8
Age 33 - 35
1 IUI
Endometriosis
Male Factor
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Williams was straight forward with information and process and open to hearing my concerns and getting answers for my pain and infertility...Working with him over the past few years has been great, glad I was referred by my OBGYN. Once meeting with him the concerns I had were addressed and sought to get answers...we discussed laporoscopy to find out the cause of the pain which revealed stage 1 endometriosis. From here we developed a plan to start round of clomid on days 5-9 now that the endometriosis had been cleared. I went through 5 cycles of clomid and husband in medication to improve his sperm and still no pregnancy. Then in July 2019 we did our first IUI with another medicated cycle again resulting in no pregnancy. Due to mounting frustration with infertility and paying off bills accumulated from these visits as it's not covered my our insurance we decided to take a break. Hoping to resume things in November.
The clinic [Reproductive Medicine and Surgery Center of Virginia] is usually good about accommodating our work schedule as we live an hour and a half away from this clinic. They are professional and help in any way they can. The billing department is very resourceful and often made attempts to stay on our insurance to cover things if possible...The nursing staff here are excellent. Their care for patients is great and they engage you in the process and comfort. Clinic Errors
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Working with him over the past few years has been great, glad I was referred by my OBGYN. Once meeting with him the concerns I had were addressed and sought to get answers. Currently we are taking a break from treatment but looking forward to coming back and working on a plan with Dr. Williams specifically. In past visits and procedures we worked with other doctors whose manner has been different from Dr. Williams.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Go into any situation regarding infertility with an open mind and your questions. Don't shy away from wanting to know and express your concerns and needs. Dr. Williams is excellent in hearing your concerns and working with you to address them.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams was straight forward with information and process and open to hearing my concerns and getting answers for my pain and infertility.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
I was initially referred to Dr. Williams in 2017 after repeated visits with my OBGYN with concerns of pains, not getting pregnant, having cysts, and lastly performing an SIS and later HSG which showed a blockage on my left fallopian tube. At this point I was referred to Dr. Williams. Dr. Williams then meet with me for a consult and did his own blood work, HSG, pelvic exam and listened to my concern for continuous pelvic pain. He also ran a sperm sample on my husband and later referred him to a specialist, urologist Dr. Smith. From here we discussed laporoscopy to find out the cause of the pain which revealed stage 1 endometriosis. From here we developed a plan to start round of clomid on days 5-9 now that the endometriosis had been cleared. I went through 5 cycles of clomid and husband in medication to improve his sperm and still no pregnancy. Then in July 2019 we did our first IUI with another medicated cycle again resulting in no pregnancy. Due to mounting frustration with infertility and paying off bills accumulated from these visits as it's not covered my our insurance we decided to take a break. Hoping to resume things in November.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nursing staff here are excellent. Their care for patients is great and they engage you in the process and comfort.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The clinic is usually good about accommodating our work schedule as we live an hour and a half away from this clinic. They are professional and help in any way they can. The billing department is very resourceful and often made attempts to stay on our insurance to cover things if possible
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The cost was usually the most concerning for us as our insurance considered this clinic out of the network as well as our insurance plan does not cover infertility treatment.
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Lost appointments
Describe the specific things that went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
There was one incident in which I scheduled an appointment over the phone weeks ahead, had to schedule to be off work. In the day off the appointment we drive down and check in but they say we are not in the schedule. I noted to them to conversation and with whom I made the appointment. However, they were quick to resolve it and we were able to still be seen that day just not at our time but an hour later.
8
Doctor
Christopher Williams
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
8
NPS
6
Age 28 - 29
2 IUI
2 IVF
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
European
Income $50K - $99K
2nd of 3 Docs
1 IUI With Other Docs
Donor Eggs With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
Dr. Williams is a very kind doctor. He checks in after hours to see how things are going or to make sure you understand exactly what is going on....The first time I was with dr. Bateman. We did clomid days 5-9 and IUI. I ovulated but no pregnancy. Then we opted to do a laparoscopy because I had questionable fallopian tubes.... Dr. Williams is very compassionate and explains everything in a way that's easy to understand. He truly cares about his patients.
We had to meet with all 3 different doctors [at Repro Med Surgery Ctr of VA] and that resulted in a lot of confusion for us. They all had different opinions on our outcome and different recommendations on what we should try. This led to a lot of unnecessary strain and stress...We had an appointment snafu as one of the receptionists didn't understand the nature of the appointment and caused me to delay an appointment. The nurses didn't call me back until hours after I left a message. When I had my laparoscopy they initially billed it has a tubal ligation and my insurance wouldn't pay.
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams worked very hard to try to get us pregnant. Unfortunately it did not work out for us. He did go above and beyond to try to make it happen. Dr. Williams is very compassionate and explains everything in a way that's easy to understand. He truly cares about his patients.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
You won't get to see him every time which is unfortunate because he is the best.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams is a very kind doctor. He checks in after hours to see how things are going or to make sure you understand exactly what is going on.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
The first time I was with dr. Bateman. We did clomid days 5-9 and IUI. I ovulated but no pregnancy. Then we opted to do a laparoscopy because I had questionable fallopian tubes. I had one tube removed due to ectopic pregnancy which was conceived naturally. The next time we did letrozole and monitoring. I only produced one egg and it was on the side with no tube so we canceled. The next time we did gonal f and letrozole and I produced no follicles. We did ivf with the lupron flare protocol. I had only one egg. It didn't fertilize right away so the did rescue ICSI, but the embryo stopped growing on day 5. We did not transfer. The next time we did 150 iu of gonal f for several days along with cetrotide and letrozole. I had 2 follicles but only one egg retrieved. It fertilized and we transferred on day 3. It did not stick. Now we are changing clinics and doing donor egg.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Stephanie is amazing. She is great. Ashley is also really sweet. The other nurses are great too, but these are the ones I met with most.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
We had to meet with all 3 different doctors and that resulted in a lot of confusion for us. They all had different opinions on our outcome and different recommendations on what we should try. This led to a lot of unnecessary strain and stress. We did tell them our complaints and they attempted to straighten things out but it was still terrible to get such different opinions.
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
They initially told us the iui would be $300 but it was closer to $500. Apparently they don't tell you all the hidden costs involved. We spent $15,000 on a two ivf cycle package plus about $4500 in medications.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
No comments...only one egg retrieved each time.
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
We had an appointment snafu as one of the receptionists didn't understand the nature of the appointment and caused me to delay an appointment. The nurses didn't call me back until hours after I left a message. When I had my laparoscopy they initially billed it has a tubal ligation and my insurance wouldn't pay. This ended up delaying my surgery for 3 months because I didn't want to pay out of pocket. We decided to do an iui instead of surgery and then the doctor double checked a month later. By this time one surgeon was on maternity leave so it took me two months to get in for surgery.
8
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
6
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5