How was your experience with Cindy Duke at Nevada Fertility Institute?
Dr. Duke is very thorough, running lots of tests and diagnostics to try to get to the root of an issue. She's helped to find a lot of underlying issues with my own fertility complications and was the only doctor to ask for not only a semen analysis from my husband, but labs to determine any factors for him. She was able to find that he had low testosterone and from there prescribed medications to correct that and boost his semen analysis results. We're still undergoing treatment with Dr. Duke and hope she will help us to achieve a healthy pregnancy.
What's one piece of advice would you give a prospective patient of Cindy Duke at Nevada Fertility Institute?
Take the time to have the consult, talking with Dr. Duke will definitely help ease your mind
During treatment, were you treated like a number or a human with Cindy Duke at Nevada Fertility Institute?
Dr. Duke takes a great deal of her own time to talk over anything you'd like to talk about. On multiple occasions I've had appointments with her that didn't involve ultrasounds and such to talk about treatment plans and options for myself and my husband. Herself and her entire staff recall personal details about me and always remember my name every time I'm there. I've never once felt like she was just trying to push me into a treatment to make money but like she heard my concerns and worked with those to try to help with creating a successful pregnancy for myself. She's very patient and hears me out every time I have an questions/concerns and I appreciate that greatly.
Describe the protocols Cindy Duke used in your cycles at Nevada Fertility Institute and their degree of success.
We've done multiple strategies, including just letrozole and a trigger shot with this method we had to stair step until reaching the appropriate dose, letrozole piggybacked with gonal F and a trigger shot and also estradiol, then gonal F menopur and a trigger shot with lovenox added due to MTHFR and several clotting factors
Describe your experience with your nurse at Nevada Fertility Institute. (Assigned nurse: Alicia Dils)
I had initially consulted with Nevada Fertility Institute and had issues with the staff not answering the main phone in the office, not calling back on time, not calling in prescriptions, and issues like these, so I left and went to another clinic. I ended up returning and they have a new facility manager so everything runs smoothly. Their nursing staff and staff in general has always been very kind so now that I've returned there and everything has been cleared up I have no complaints
Describe your experience with Nevada Fertility Institute.
I think patient care and compassion is their main strength, they're very centered on each individual patient. Weakness seems to be the same as every clinic, just delayed responses or prescription fills at times, but this seems to be at every clinic.
Describe the costs associated with your care under Cindy Duke at Nevada Fertility Institute.
I did have billing issues the first time I used NFI, but those have since been resolved. Their costs are somewhere in the middle for procedures such as IVF
What specific things went wrong at Nevada Fertility Institute?
- Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Nevada Fertility Institute.
Same issues as every other clinic: occasionally slow to callback when they say they will or fill a prescription, but no glaring issues