Colleen Milroy
Billings Clinic Reproductive Medicine & Fertility Care
Available Lines of Communication
Doctor email
Nurse email
Nurse email
Direct line to nurse
Not available by personal cell phone
Medical SchoolU. of Kansas
ResidencyU. of Utah
FellowshipU. of Utah
Billings
760 Wicks Lane
Billings, MT 59105
406-238-2475
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15 assessments
8
8
Age
27 - 28
Treated
2018 - 2019
Success with this Doc
?
Treatment
7 Fertility Medications
Diagnosis
Other
8
8
Dr. Milroy is wonderful. She took time to answer all my questions and even ordered extra testing for my peace of mind. She spent an hour with us during our initial consultation. Her bedside manner was warm and open. I didn't feel rushed or hurried... Initially we started with clomid and T.I. plus progesterone supplementation(my husband wanted to go slow). After 2 cycles we added a trigger shot. After 4 more cycles we went to a hybrid cycle using cloud, gonal f, trigger shot and progesterone supplementation.
Initial office visit- about 350.00 [at Billings Clinic Reproductive Medicine and Fertility Care] Seman analysis- about 60.00...Strengths: small, intimate, organized, helpful, friendly...no real financing options to pay for treatments (other than accepting all major credit cards and having "bundle " pricing for iui, fresh transfer ivf cycle, and frozen transfer ivf cycle...The nurses are great at taking time to answer questions and always get right back to you if you have to leave a message. I dislike that the PA hasnt felt it necessary to switch my oral medication from clomid to letrazole even though I expressed concern about the number of cycles I have been on it.
Age
27 - 28
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 Fertility Medications
Diagnosis
Other
8
8
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Milroy is wonderful. She took time to answer all my questions and even ordered extra testing for my peace of mind. She spent an hour with us during our initial consultation. Her bedside manner was warm and open. I didn't feel rushed or hurried.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Dont be afraid to ask questions or have her explain if something doesnt make sense.
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Milroy was super thorough and answered all of our questions. The nurses are great at taking time to answer questions and always get right back to you if you have to leave a message. I dislike that the PA hasnt felt it necessary to switch my oral medication from clomid to letrazole even though I expressed concern about the number of cycles I have been on it.
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
We started (and are still on) meds and timed intercourse. Initially we started with clomid and T.I. plus progesterone supplementation(my husband wanted to go slow). After 2 cycles we added a trigger shot. After 4 more cycles we went to a hybrid cycle using cloud, gonal f, trigger shot and progesterone supplementation. We are on another round of that regimen.
The hardest struggle is if I dont produce follicles on the ovary that has a fallopian tube, we dont trigger or use the progesterone and the ovary without a tube is the one that more frequently produces follicles. Out of the last 7 cycles, we have had 3 "successful" meaning I produced follicles on the correct side- but no pregnancies yet. We can go to iui at any point per Dr. Milroy or even fast forward to IVF
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
The nurses are kind and sweet and take time to answer a million questions. They schedule your ultrasounds for you. They also answer messages in a timely manner, I have never had to wait more than 30-60minutes to get a return call (and usually dont have to leave a message)
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
Strengths: small, intimate, organized, helpful, friendly
Weaknesses: small number of clients= lower rates of sucess with ART, no real financing options to pay for treatments (other than accepting all major credit cards and having "bundle " pricing for iui, fresh transfer ivf cycle, and frozen transfer ivf cycle
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
Initial office visit- about 350.00
Seman analysis- about 60.00
Lab results- over 500.00
Follicle ultrasound- 176.00/time
Ovidrel shot- 87.00
Gonal F 300unit pen- over 250.00
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
Have not had this conversation yet
What specific things went wrong at Billings Clinic Reproductive Medicine & Fertility Care?
- Failed to call with results
- Failed to consider drug intolerance
Describe the specific things that went wrong at Billings Clinic Reproductive Medicine & Fertility Care.
No one called us with my husbands seman analysis results, I had to call for them and only spoke to the nurse about them ( I would have preferred the doctor)
Also, I have done research about clomid not being effective after 6 cycles and am concerned about that but the PA seems unconcerned and didnt want to change my hybrid regiman because I am responding well to the clomid and my uterine lining has been within normal limits, though on the lower side (I asked to be put on letrazole or just injections)
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Other
10
10
She [Dr. Milroy] has great bedside manner and a welcoming personality. She seems confident that we will be great candidates for DE IVF. She takes time to explain everything to me, and has come up with a wonderful treatment plan for my condition. She has broken things down for me on a real levels made things easy to understand. I'm eager to get started on choosing a donor!... because I have autoimmune disease, she will use a protocol with Plaquenil.
The clinic [Billings Clinic Reproductive Medicine and Fertility Care] isn't the prettiest, or biggest but I trust the medical team there. I consulted with a very large clinic in Portland OR years ago and honestly I just felt like a number there. I dont feel like a number at Billings Clinic.... They always answer the phone, and if they cant get to it, they are quick to reply! They also try their best to answer all of my questions.
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Other
10
10
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
She has great bedside manner and a welcoming personality. She seems confident that we will be great candidates for DE IVF. She takes time to explain everything to me, and has come up with a wonderful treatment plan for my condition. She has broken things down for me on a real levels made things easy to understand.
I'm eager to get started on choosing a donor!
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Take a list of questions, and schedule a consult! I dont see how anyone would feel uncomfortable around Dr. Milroy.
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
I have been to clinics where I felt like a number, and believe me I can tell the difference. I know what my infertility problem is, it is a medical condition. Dr. Milroy is treating my medical condition as well, and when we're ready and choose our donor we will choose her to get us pregnant!
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
We havent been able to start yet, but because I have autoimmune disease, she will use a protocol with Plaquenil. We will need to find an egg donor first.
I also know they use ICSI.
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
They always answer the phone, and if they cant get to it, they are quick to reply! They also try their best to answer all of my questions.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The clinic isn't the prettiest, or biggest but I trust the medical team there. I consulted with a very large clinic in Portland OR years ago and honestly I just felt like a number there. I dont feel like a number at Billings Clinic.
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
My costs will be roughly 21-25k
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
We chatted about transfering one or more and she stated for me, they would transfer one. I am under 40 and have not yet experienced losses.
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Verified
This patient has provided documentation of treatment at this clinic.
10
6
Age
30 - 33
Treated
2016 - 2019
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Poor Egg Quality, Unexplained
10
6
I would recommend Dr. Milroy to anyone going through fertility treatment. I always felt like a priority, and I felt that throughout the course of my treatments that my best interests were in mind. She is very knowledgeable and confident in the medical aspect of all fertility treatments. ... Since I only had one embryo available, an ERA test was recommended. I did the test and the result showed that my lining was pre-receptive, so for my FET, 6 days of progesterone in ethyl oleate were used.
One thing I wish that the clinic [Billings Clinic Repro Med] focused more on is the use of supplements and the impact lifestyle and diet can have on the outcome of certain treatments. ... The clinic was very good at explaining the financial details and there were no surprises in any of the costs associated with treatment. There were a few times recently that invoices did not get billed through my insurance, so I had to call and have it run, but things were always taken care of.
Age
30 - 33
Treated
2016 - 2019
Success with this Doc
Yes
Race
European, Middle Eastern
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Poor Egg Quality, Unexplained
10
6
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
I would recommend Dr. Milroy to anyone going through fertility treatment. I always felt like a priority, and I felt that throughout the course of my treatments that my best interests were in mind. She is very knowledgeable and confident in the medical aspect of all fertility treatments. She is great at explaining in detail every step of a particular treatment.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Ask questions and learn as much as you can about the treatments that you are going through and what options are available because she will tell you everything you want to know.
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
I felt like a human because my doctor always knew exactly who I was and what my situation was. Every time I came in, she was always knowledgeable about my individual case, instead of having to look in my chart to remember things. Phone calls and emails were always returned quickly, and I also received phone calls during cycles in a timely fashion.
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
IVF cycle: stimulation with Follistim and Menopur. Follicles slow to respond, so dosage of menopur was increased. Ganirelix was added from day 10 to day 14. Total stimulation days was 14, which resulted in a freeze all cycle. Double trigger was used (Novarel and Lupron). 13 eggs were retrieved, 11 mature, 6 eggs fertilized the traditional way (3 took), 5 eggs fertilized with ICSI (5 took). By day 3, all but one embryo survived, but all were very fragmented. By day 6 only one embryo had made it to freeze. Since I only had one embryo available, an ERA test was recommended. I did the test and the result showed that my lining was pre-receptive, so for my FET, 6 days of progesterone in ethyl oleate were used. During the ERA cycle, I found that I had a reaction to the Progesterone in sesame oil, so the compound was changed. My FET resulted in a miscarriage at 8 weeks.
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
I cannot say enough about the nurses at this clinic. They are some of the most caring people I have ever met. They take everything seriously and always made me feel comfortable and well informed. All phone calls were returned quickly. I received prompt phone calls with updates from my cycles. I also was able to email them with any questions, which were returned quickly. I always felt like they genuinely cared about me as a patient.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The clinic was very good at explaining the financial details and there were no surprises in any of the costs associated with treatment. There were a few times recently that invoices did not get billed through my insurance, so I had to call and have it run, but things were always taken care of. One thing I wish that the clinic focused more on is the use of supplements and the impact lifestyle and diet can have on the outcome of certain treatments. Several times I asked about things that I could do to possibly help the outcome of treatments and was always told that there was nothing that I could do to change anything. They may not have been wrong, but it went against other research that I had found, so it was a little confusing.
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
The cost of my IVF cycle was $13,500, which included everything except for meds, which were an additional $3-4,000.
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
My doctor usually only transfers one embryo at a time, but will make exceptions based on what the patient wants and their individual case.
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Ask this reviewer a question about their experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
30 - 34
Treated
2015 - 2019
Success with this Doc
No
Treatment
2 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Poor Egg Quality, Uterine Fibroids, Unexplained, Other
10
10
Our first IVF cycle [with Dr. Colleen Milroy] was pretty standard from what I understand. We retrieved 20 eggs and I stimmed beautifully but we lost all embryos. Our plan has changed for round 2 a lot and has encompassed 3 additional months of prep work for both myself and husband. Our hope is to overcome egg health, sperm health and sperm binding issues...She is genuine in everything from her explanation of what is happening or going to happen up to her presence and smile. I never feel like she is padding an answer to save my feelings but is delivering good or bad news with compassion and heart. I can't imagine being this comfortable on this journey with any other provider.
Our first IVF cycle [at Billings Clinic Reproductive Medicine and Fertility Care] was pretty standard from what I understand. We retrieved 20 eggs and I stimmed beautifully but we lost all embryos...All of the nurses we have talked to or met were wonderful. Each one answered any questions or concerns in full detail and even addressed them again when I inevitably called again...and again...Egg retrieval was around $11,000. Medication was around $5,500 with our specialty pharmacy...I understand the reasonings behind the single embryo transfer and the office explained it in totality...
Age
30 - 34
Treated
2015 - 2019
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Poor Egg Quality, Uterine Fibroids, Unexplained, Other
10
10
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Milroy is absolutely amazing on every level. She is genuine in everything from her explanation of what is happening or going to happen up to her presence and smile. I never feel like she is padding an answer to save my feelings but is delivering good or bad news with compassion and heart. I can't imagine being this comfortable on this journey with any other provider.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Be honest, ask questions and take home her drawings for future reference.
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
The whole office knows my name and never has to ask for an account number or date of birth to look me up. They just know it's me and ask personal questions - "How are you?" "How's the business going?" ect. We also share book recommendations on the regular so it's a pretty neat relationship above all the medical stuff we have to deal with!
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
Our first IVF cycle was pretty standard from what I understand. We retrieved 20 eggs and I stimmed beautifully but we lost all embryos. Our plan has changed for round 2 a lot and has encompassed 3 additional months of prep work for both myself and husband. Our hope is to overcome egg health, sperm health and sperm binding issues.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Zoey, Darcy)
All of the nurses we have talked to or met were wonderful. Each one answered any questions or concerns in full detail and even addressed them again when I inevitably called again...and again...
They grieved with me, raised the happiness in the room and support each of our decisions and concerns.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
I have absolutely no complaints with any of the facilities we have used in reference to our fertility journey. My family attended my egg retrieval to watch our 2 year old and they found it inviting and helpful in entertaining him. They communicate well from the financial department (CJ) to the nurses to the doctor and even the check in office.
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
Egg retrieval was around $11,000. Medication was around $5,500 with our specialty pharmacy. I never made it to the transfer stage but I am told that will be $3,500 out of pocket and $500 for medication.
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
I understand the reasonings behind the single embryo transfer and the office explained it in totality.
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Ask this reviewer a question about their experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
10
10
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve
10
10
She [Dr. Milroy] was very open and honest with us about my lab results and even took some updated blood work because it had been 6 months. She told us right way about the devastating news that my blood work showed I was producing eggs at a 40 year old or older. This blood work let me tell you was the SAME blood work that was taken 6 plus months prior from my OBGYN who told us that everything was ok!! I'm very thankful that we found Dr. Milroy and was able to move forward with the right treatment. We tried 2 IUIs with injectables with Milroy even though she was open with us about the low percentage of it working. We are now waiting for IVF in June. We have had a great experience so far and I know it will continue throughout our journey.
The injectable medication for the first IUI [at Billings Clinic Reproductive Medicine and Fertility Care] was around $800 and the rest (procedure, blood work and ultrasounds was around $1000) I had two IUIs done. I just started IVF and the medication I just purchased was $5,142.52...the cost [for IVF] would be around $13,000...You don't have to wait on hold when trying to speak to a nurse, no lines when checking in, and they treat you like an individual. There is about 3 nurses at his clinic and each one is up to date on what is going. They also have a specific billing person who gets back to your questions ASAP.
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve
10
10
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
When we first walked into the Dr. Milroy's office my husband and I didn't expect to get the answer we received that day. We had been going to my OBGYN who was there for our first pregnancy for almost a year prior before moving on to Dr. Milroy. While visiting with Dr. Milroy she started by going over all the factors that consider you in the category for infertility.. She was very open and honest with us about my lab results and even took some updated blood work because it had been 6 months. She told us right way about the devastating news that my blood work showed I was producing eggs at a 40 year old or older. This blood work let me tell you was the SAME blood work that was taken 6 plus months prior from my OBGYN who told us that everything was ok!! I'm very thankful that we found Dr. Milroy and was able to move forward with the right treatment. We tried 2 IUIs with injectables with Milroy even though she was open with us about the low percentage of it working. We are now waiting for IVF in June. We have had a great experience so far and I know it will continue throughout our journey.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
That from day one she handwrites, draws pictures whatever it takes to explain the factors that determine your results to be in the category of infertility. She also gave me advice of some medicine to help me keep the eggs I do have left healthy. Dr. Milroy also keeps everything very positive but is also very open and honest about percentages and treatment that is BEST for YOU!
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
I felt like a human because they got to know us on a personal level! When we call all we have to do is give them our name and they know exactly who we are. We can call at anytime and ask even the silliest of questions. There is no judgement they are there to support to us. So far it has been a great experience.
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
From my first visit up until now she recommend me take 1.5 mg of DHEA, 800 mg CoQ10, myo-inositol and a multi vitamin (to keep my eggs healthy). For my first IUI I was doing a shot at night of 75 follistim up until the point of needing the trigger shot. I was also given several ultrasounds and blood work to monitor the growth of the eggs. The same thing happened for my 2nd IUI but they increased my follistim to 100.
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
They are all wonderful! When I talked earlier about being able to call and they know you by name that is who I was speaking about. I think the best part is they don't rush you at your visits either. If we have questions and concerns they are all very knowable. I leave the room feeling like my questions were answered and they make you feel like it's ok to ask questions to seek whatever answers you need.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
You don't have to wait on hold when trying to speak to a nurse, no lines when checking in, and they treat you like an individual. There is about 3 nurses at his clinic and each one is up to date on what is going. They also have a specific billing person who gets back to your questions ASAP.
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
The injectable medication for the first IUI was around $800 and the rest (procedure, blood work and ultrasounds was around $1000) I had two IUIs done. I just started IVF and the medication I just purchased was $5,142.52. I won't be doing IVF until June but they told me the cost would be around $13,000.
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
I have not done any transfers yet.
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Ask this reviewer a question about their experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
10
7
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
10
7
Dr. Milroy was kind and knowledgeable regarding all fertility/infertility issues and treatments. She was honest with all our questions and answered questions in a direct but gentle manner.... Diagnosis was unexplained female infertility, with a polycystic right ovary. A PCOS diagnosis was not given due to not meeting criteria for that diagnosis. The plan given to us was a first steps plan to induce ovulation with more options available if desired. Treatment plan included letrozole, trigger shots, progesterone supplement, IUI, and timed intercourse and a HSG procedure. No pregnancies were achieved with this regimen.
Everything about this clinic [Billings Clinic Reproductive Med and Fertility Care] far exceeded expectation. The care is personal and intimate. We were never treated like number and always felt like our personal information was kept private. The staff is well educated and great at helping patients understand all information given to them.... The nursing staff in this office was exceptional. They always treated us with respect and honesty. They were available via phone and always answered our many questions with detailed answers and did not ever rush our conversations. They would return after hours phone calls promptly.
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Race
Latino, Native American
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IUI
Diagnosis
Unexplained
10
7
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Milroy was kind and knowledgeable regarding all fertility/infertility issues and treatments. She was honest with all our questions and answered questions in a direct but gentle manner. I have recommended this physician to close friends and will continue to do so.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
As with any doctor, it is important to be open and honest about everything happening in your situation. I would also encourage patients to ask a lot of questions and not feel like a burden if you need more education or help understanding.
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
The care given with each visit and phone call was always personal and kind. The staff and doctor were knowledgeable of my specific situation and had good understanding of the treatments and services provided
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
Diagnosis was unexplained female infertility, with a polycystic right ovary. A PCOS diagnosis was not given due to not meeting criteria for that diagnosis. The plan given to us was a first steps plan to induce ovulation with more options available if desired. Treatment plan included letrozole, trigger shots, progesterone supplement, IUI, and timed intercourse and a HSG procedure. No pregnancies were achieved with this regimen. Due to a personal decision, My husband and I decided not to go forward with any other recommend treatment.
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
The nursing staff in this office was exceptional. They always treated us with respect and honesty. They were available via phone and always answered our many questions with detailed answers and did not ever rush our conversations. They would return after hours phone calls promptly.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
Everything about this clinic far exceeded expectation. The care is personal and intimate. We were never treated like number and always felt like our personal information was kept private. The staff is well educated and great at helping patients understand all information given to them.
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
Some of the costs were covered by insurance, for initial visit, HSG procedure, medications. IUI was not a covered procedure, I do not recall the out of pocket costs associated.
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
N/A
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Ask this reviewer a question about their experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
Verified
This patient has provided documentation of treatment at this clinic.
10
6
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Treatment
4 IUI, 2 IVF, Donor Eggs
Diagnosis
Poor Egg Quality
10
6
Dr. Milroy was very straight forward and said that this cocktail of drug may help my egg quality but there wasn’t specific research to back it up. ... Dr. Milroy also is a big advocate for mental health and not “loosing yourself” in fertility treatments. She may make a recommendation for you to go to counseling. ... The same goes for the possibility she may ask you to loose weight. ... It felt very supported even though I was very sad about the outcome of the cycle.
Billings Clinic Fertility Clinic’s main strength is it’s size. It’s a relatively small clinic, which means you know every nurse and doctor. ... One weakness of the clinic, is it’s size as well. Because the fertility clinic is small, it only does 6 IVF cycles a year, every other month, beginning with January. ... There is a lady who gives out her direct line to duscuss the exact amounts and she can give you information if you need a loan.
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 2 IVF, Donor Eggs
Diagnosis
Poor Egg Quality
10
6
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Milroy is very thorough and meticioulous about the treatment plan. She is a good communicator and let’s the patients know if she sees something that may cause a problem. She was very straight forward with explaining the plan of care and how our embryos developed. Dr. Milroy is up to date on infertility research and welcomes any and all questions.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
My top advice to a new patient of Dr. Milroy’s would be to be open and ask as lots of questions. Talking to Dr. Milroy decreased my anxiety because I knew her answers were accurate and not just what the internet said. Dr. Milroy also is a big advocate for mental health and not “loosing yourself” in fertility treatments. She may make a recommendation for you to go to counseling. Don’t be offended by this suggestion, just know she wants you to be the healthiest you can be. The same goes for the possibility she may ask you to loose weight. I trust Dr. Milroy more than any other doctor I’ve ever had care from. She’s very genuine and knowledgeable. Her passion is helping couples get their miracle baby! You are in the best hands with her as your doctor. Good Luck!
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
I found out on Mother’s Day that my second round of IVF had also resulted in zero embryos for transfer. Dr. Milroy had personally called me and left me an encouraging voicemail. She told me that she was thinking of me and wanted me to know there was still hope. It felt very supported even though I was very sad about the outcome of the cycle.
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
My first round of IVF was a standard protocol. Menopur and Follistim, with Generalix added in the last few days. My second round was Menopur, Follistim, and Lupron. I believe this was a stronger protocol. I also was asked to take DHEA 25mg three times a day, CoQ10 400mg twice a day, and Myoinositol 4gm every day for 90 days prior to my second IVF cycle to possibly improve my egg quality. Dr. Milroy was very straight forward and said that this cocktail of drug may help my egg quality but there wasn’t specific research to back it up.
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
The IVF nurses are extremely compassionate and knowledgeable. Zoe and Darci were my favorite. Darci actually went through fertility treatments herself to have a baby. I talked to the nurses openly and always felt my questions and conercerns were addressed 100%. The nurses are more than just nurses, they become your friends.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
Billings Clinic Fertility Clinic’s main strength is it’s size. It’s a relatively small clinic, which means you know every nurse and doctor. The IVF team itself is very compassionate and thorough. The IVF nurses order you meds two months in advance and do medication training early as well. They try to prevent any surprises. With it being a small clinic, you have to order in donor sperm or donor eggs as well, but the process is actually quite easy and I think you have better options because you don’t have to choose from their own database of donors. One weakness of the clinic, is it’s size as well. Because the fertility clinic is small, it only does 6 IVF cycles a year, every other month, beginning with January. Also, some of my medications came from a pharmacy in Oregon and was overnighted to me. This was a little stressful, but everything went very smoothly. One last word of advice, double check your needle size when you start administering IM shots like a trigger shot or progesterone. It wasn’t the fertility clinic’s fault, but the pharmacy kept giving me 18guage, 1 inch needless; I needed 22guage, 1.5 inch needles.
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
I think the IVF costs were pretty standard. The payments for an IVF cycle is due a few weeks before your initial ultrasound and blood work. There is a lady who gives out her direct line to duscuss the exact amounts and she can give you information if you need a loan. She seemed relatively easy to get a hold of.
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
I’ve only had one, 1-5day embryo transfer. I didn’t want to take the risk of multiples, so never really asked to transfer more than one. I think Dr. Milroy would be open to transferring more than one embryo as long as the couple understood the risks associate with multiples.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
24 - 25
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
10
She [Dr. Colleen Milroy] sympathized with that, even though she never had to go through any of this. She made this horrible, draining process so much better. Even when my eggs didn’t make it to the end (all arrested on day 6) she made me feel as if it was not my fault (even though every woman going through this knows that is EXACTLY how you feel; that it’s your fault.) She gave me a box of tissues and told me I did everything perfectly, even when I felt like I didn’t. She said she was proud of me, even when I was absolutely defeated and a wits end with myself and my failing body.
I absolutely LOVED our nurses[ at Billings Clinic]. We had Zoey and Julia (and also Darcy, but I only talked to her on the phone but she was amazing too.) Zoey and Julia took amazing care of us. I wish I could talk to them daily, that’s how close I felt with them. The gave me their personal numbers so I could text or call them with questions, I would email them CONSTANTLY. I was probably so annoying with so many questions and concerns and if I took a shot a few minutes late if I was going to be okay, etc. They were just so amazing. They both deserve awards for being such amazing nurses. Dr. Milroy, Zoey and Julia kept both my husband and I sane. And I love them so much.
Age
24 - 25
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
10
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Milroy was amazing. Through the entire process she made me feel “safe”. If that makes sense. Being 25 and going through this process, pretty much knowing that you have no chance of having a good outcome. But having Dr. Milroy tell me how good my eggs were responding to the meds and how great I was doing with the shots and being so informed on what I was doing, it made life so much easier. Our life was absolutely shattered when we found out I had premature ovarian failure. All I’ve ever wanted is to be a mom. I babysat all through high school/college because I love kids. Dr. Milroy understood that. She sympathized with that, even though she never had to go through any of this. She made this horrible, draining process so much better. Even when my eggs didn’t make it to the end (all arrested on day 6) she made me feel as if it was not my fault (even though every woman going through this knows that is EXACTLY how you feel; that it’s your fault.) She gave me a box of tissues and told me I did everything perfectly, even when I felt like I didn’t. She said she was proud of me, even when I was absolutely defeated and a wits end with myself and my failing body. She made me feel that I could try again, even if it wasn’t with my own eggs. She gave me all of the information without making me feel like an idiot. I knew what happened to my eggs, but she informed me anyways, in the easiest, least painful way possible. I would recommend her to anyone and everyone I could. Even though this process was something I wouldn’t wish on my worst enemy, I am glad I enjoyed the people who took care of me, including Dr. Milroy.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
She is a warm, caring individual, but she will tell you the information you need to hear. She told me my odds were low, but that she had faith in me because of my age. Even though I failed, she didn’t make me feel like a failure. You will enjoy her, she is amazing at what she does!
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
She made me feel informed and she made it as pleasant as possible for someone being 25 with pretty much no egg reserve.
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
Dr. Milroy saw my situation and decided we needed to go all in. She got me into the cycle that was starting next and we were in within a month. I took
6 shots a day. 3 in the morning and 3 at night. The shots were Lupron, Follistim, and Menopur. We checked in every other day with the clinic. Everything was looking amazing. My right ovary was growing like crazy, although my left ovary was not. We ended up having to do shots an extra day just to get a little extra growth on my left ovary, even though it didn’t do anything. We then went in for retrieval and got 3 eggs! We were so excited! We didn’t even think we would get one! However, my egg quality was absolutely terrible, so none of them made it. But I personally feel Dr. Milroy did everything she could for me.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Zoey Hallman, Julia Lennick)
I absolutely LOVED our nurses. We had Zoey and Julia (and also Darcy, but I only talked to her on the phone but she was amazing too.) Zoey and Julia took amazing care of us. I wish I could talk to them daily, that’s how close I felt with them. The gave me their personal numbers so I could text or call them with questions, I would email them CONSTANTLY. I was probably so annoying with so many questions and concerns and if I took a shot a few minutes late if I was going to be okay, etc. They were just so amazing. They both deserve awards for being such amazing nurses. Dr. Milroy, Zoey and Julia kept both my husband and I sane. And I love them so much.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
Honestly, for being the only IVF clinic for hundreds of miles, they do an amazing job. They are informed on all new technology, the embryologist flew in from NY, and he was AMAZING. He was so nice. I just thoroughly enjoyed the entire clinic. Even the nurses in the “surgery center” were great!
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
We paid $9,000 for the egg retrieval and about $4500 for the medications.
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
I personally never made it to transfer, so I cannot comment on this.
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Verified
This patient has provided documentation of treatment at this clinic.
10
8
Age
33
Treated
2018
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
PCOS
10
8
On our first meeting she [Dr. Milroy] and her staff were so warm and personable. She sat down and drew out (by hand) exactly what we were going to do TOGETHER! She made us feel so comfortable and filled us full of knowledge we have been starving for the last 7 years.... She is absolutely amazing! She loves her job and her patients and it shows! She is very aware on how financially draining infertility can be and she was upfront that they are always looking for ways to help us cut down on the cost.
Billings Clinic is great, I just wished they helped more with infertility financing or some sort of payment plan. As a couple who wants a family, but has a hard time paying for multiple IVF treatments you would hope that they would be able to help you or point you in a direction that can help. We were just told to look on the internet or google it. They are always very clean and professional. They have very up to date equipment.
Age
33
Treated
2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
4th of 4 Docs
Treatment
4 IUI
Diagnosis
PCOS
10
8
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
She is absolutely amazing! She loves her job and her patients and it shows! She is very aware on how financially draining infertility can be and she was upfront that they are always looking for ways to help us cut down on the cost. She has made everything so far go wonderful and we are hopeful she will help us get pregnant!
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Don’t plan on waiting hours, they are the most prompt office I have ever been too! She will also spend as much time as you need!
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
On our first meeting she and her staff were so warm and personable. She sat down and drew out (by hand) exactly what we were going to do TOGETHER! She made us feel so comfortable and filled us full of knowledge we have been starving for the last 7 years.
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
They only have 2 nurses- so they get to know you well! They are always there to call and answer your questions. No question is too small or dumb. They are happy to be there and listen.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
Billings Clinic is great, I just wished they helped more with infertility financing or some sort of payment plan. As a couple who wants a family, but has a hard time paying for multiple IVF treatments you would hope that they would be able to help you or point you in a direction that can help. We were just told to look on the internet or google it. They are always very clean and professional. They have very up to date equipment.
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
Approximately $16,000 for workup, egg retrieval and embryo makeup. $2,00-$5,000 for medications, $1,000 for initial visit, blood work and ultra sound/mach transfer.
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
Dr. Milroy is leans more on the side of eSET- it all depends on what grades your embryos get, but she would rather you have 1 healthy baby and come back in a year to get pregnant with another healthy baby.
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9
9
Age
22 - 23
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor, Other
9
9
DR Milroy was very professional and compassionate, she never seemed to rush during her appointments and did take the time to explain the process before we got started...I think overall we achieved what we intended with Dr Milroy,..but I do feel like things could have been prevented / a better outcome had she and the coordinator made adjustments appropriately/timely in order to prevent my cycles being cancelled twice.
It [Kansas University Center for Advanced Reproductive Medicine] is ran well and with very friendly staff. Any questions you had were answered and never made you feel silly for anything...getting a hold of the clinic over the phone can sometimes be a hassle. Once you are in the process tho, you are given an email to your nurse and can hear back and get responses pretty quickly. I would reccoment this clinic if you are in the area, for sure.
Age
22 - 23
Treated
2014 - 2015
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IVF
Diagnosis
Male Factor, Other
9
9
How was your experience with Colleen Milroy at Kansas University Center for Advanced Reproductive Medicine?
DR Milroy was very sweet and compassionate towards our situation. She had high hopes for us having success and a fast process. Unfortunately that wasn't the case and I think that threw her off a bit, given my age and no fertility issues (that have been diagnosed by labs or other sources) since we have male factor infertility we were expecting such set backs with me not responding to the stimulation meds. I think overall we achieved what we intended with Dr Milroy, which was a successful cycle and pregnancy which lead to having our daughter but I do feel like things could have been prevented / a better outcome had she and the coordinator made adjustments appropriately/timely in order to prevent my cycles being cancelled twice. I think being more aggressive with the meds once the issue had arose and not being timid about it would have possibly prevented this from happening. Once the first cycle was cancelled I feel like there could have been more drastic change in protocol for the next but rather it was only very minor and again timid throughout which lead to a second cancelled cycle.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Kansas University Center for Advanced Reproductive Medicine?
My advice for anyone going through treatment is, be your own advocate! Stand up for yourself make sure you and your Dr are on the same page with your treatment. Ultimately it is you putting all your hopes, dreams, tears, time, and money into this. Make sure everyone is working just as hard and fighting for it as you are.
During treatment, were you treated like a number or a human with Colleen Milroy at Kansas University Center for Advanced Reproductive Medicine?
DR Milroy was very professional and compassionate, she never seemed to rush during her appointments and did take the time to explain the process before we got started. The staff were also very friendly and always seemed invested in us personally each visit, inquiring about how we were doing and all.
Describe the protocols Colleen Milroy used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
1st cycle- Agonist protocol with Menopur, follitstim and gannirilex.
CANCELLED day 9 to poor response to stims.
2nd cycle- Agonist protocol again.
Same medication, bumped doses by a quarter and still poor response, bumped a quarter again.
CANCELLED CYCLE day 8/9
3rd cycle - CHANGED PROTOCOL
Micro flare protocol.
Menopur, follostim and micro dose Lupron.
Stimmed for 14 days.
11eggs retrieved
10 mature
6 fertilized
1 5 day embryo and freeze
FET with 5 day frozen embryo
SUCCESSFUL transfer, pregnancy and birth of a baby girl.
Describe your experience with your nurse at Kansas University Center for Advanced Reproductive Medicine. (Assigned nurse: Jen K )
Jen and the whole nursing staff were great!
Jen was very compassionate and seemed so invested in our journey. She made us feel loved and cared for during the course of our treatments. Even through the set backs she was able to show she cared and sympathized for us. She was thorough in her teaching and explaining the process to us and elimating our fears. She celebrated our success as if she was as happy as we were and just overall was outstanding and met our expectations for a our nurse coordinator.
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
KU med is a very professional and clean clinic. It is ran well and with very friendly staff. Any questions you had were answered and never made you feel silly for anything. The only thing I can say is that getting a hold of the clinic over the phone can sometimes be a hassle. Once you are in the process tho, you are given an email to your nurse and can hear back and get responses pretty quickly. I would reccoment this clinic if you are in the area, for sure.
Describe the costs associated with your care under Colleen Milroy at Kansas University Center for Advanced Reproductive Medicine.
$9,850 which included monitoring, egg retrieval (anesthesia included), icsi , and transfer.
Medication was separate
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0
0
Age
29
Treated
2013
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
Unexplained, Other
0
0
We didn3 IUIs with dr Milroy and prior to that several timed intercourse cycles. None of our cycles were successful and I only saw dr Milroy once and that was during our initial consultation....Dr Milroy was our first RE and I was “younger” at 28 when we started seeing her. I felt she never took our concerns seriously. She misdiagnosed me with a bicornuate uterus, on top of several other fertility misses. I saw her during our initial consultation and then never again. She didn’t do any ultrasounds, didn’t call to let me know what was going o
I never saw the same nurse. I had asked multiple times that when they called and had to leave a message they [KU Med] leave the result... They were so busy and so unorganized. It became so frustrating as a patient. ..I had to always call back and hope to catch someone who could give me my lab value. I was also asked by a nurse to switch pharmacies so it would be easier for her...I had to call several times with issues from pharmacy, to lab results and even correct labs
Age
29
Treated
2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Unexplained, Other
0
0
How was your experience with Colleen Milroy at Kansas University Center for Advanced Reproductive Medicine?
Dr Milroy was our first RE and I was “younger” at 28 when we started seeing her. I felt she never took our concerns seriously. She misdiagnosed me with a bicornuate uterus, on top of several other fertility misses. I saw her during our initial consultation and then never again. She didn’t do any ultrasounds, didn’t call to let me know what was going on, and didn’t do one of our IUIs
What's one piece of advice would you give a prospective patient of Colleen Milroy at Kansas University Center for Advanced Reproductive Medicine?
Have a good knowledge of fertility, advocate for yourself, ask questions. When you feel it is time to move on, do so
During treatment, were you treated like a number or a human with Colleen Milroy at Kansas University Center for Advanced Reproductive Medicine?
We didn3 IUIs with dr Milroy and prior to that several timed intercourse cycles. None of our cycles were successful and I only saw dr Milroy once and that was during our initial consultation. The nursing staff was not helpful and I actually had one nurse ask me if I could use a different pharmacy so it would be easier for her
Describe the protocols Colleen Milroy used in your cycles at Kansas University Center for Advanced Reproductive Medicine and their degree of success.
I don’t remember, we did 3 IUIs and two were with injectables
Describe your experience with the nursing staff at Kansas University Center for Advanced Reproductive Medicine.
I never saw the same nurse. I had asked multiple times that when they called and had to leave a message they leave the result. I had been told we were unexplained infertility (now know that is completely inaccurate) and was told after each lab, “everything looks great!” I had to always call back and hope to catch someone who could give me my lab value. I was also asked by a nurse to switch pharmacies so it would be easier for her
Describe your experience with Kansas University Center for Advanced Reproductive Medicine.
The office was nice.
They were so busy and so unorganized. It became so frustrating as a patient. I now realize that it is not the norm for the RE to be in on appointments and procedures. It makes it so much easier on everyone when they are present. It was so frustrating trying to get answers even when I was physically in the office
Describe the costs associated with your care under Colleen Milroy at Kansas University Center for Advanced Reproductive Medicine.
I don’t remember the cost
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kansas University Center for Advanced Reproductive Medicine.
We never discussed ivf
What specific things went wrong at Kansas University Center for Advanced Reproductive Medicine?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
- Failed to order appropriate test
- Lost results
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Kansas University Center for Advanced Reproductive Medicine.
I had to call several times with issues from pharmacy, to lab results and even correct labs
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
Anovulation, Diminished Ovarian Reserve, PCOS, Unexplained
10
10
[Dr. Colleen Milroy] Explained everything very detailed and specific to our situation. Spent ample time and answered questions as they arose. Explained all circumstances even risks associated. Follow up and course of treatment always explained. Felt she truly cared and was ingested in good outcome.... 1st cycle lower doses of meds which ended up changing for second round after failed IVF. After IUI she made quick decision to move onto IVF making it easier to do trusting her with next steps. She knew my limits as a patient and adjusted after first round explaining rationalle..was truthful when things didn't go as planned but always had a plan to move forward.
Feel I know them [the nursing staff at Billings Clinic Reproductive Medicine and Fertility Care] better than Dr. Always available, empathetic, knowledgeable and on top of things... Willing to come in on weekends, clean, comfortable, easy check in, all staff nice and helpful Wish it wasnt 2 hour drive but willing to make travel work, ease and flexible scheduling payments easily made and delivered, questions always answered
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Anovulation, Diminished Ovarian Reserve, PCOS, Unexplained
10
10
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Explained everything very detailed and specific to our situation. Spent ample time and answered questions as they arose. Explained all circumstances even risks associated. Follow up and course of treatment always explained. Felt she truly cared and was ingested in good outcome.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Don't be hesitant to ask questions, she allows you to be in charge of your own decisions but educates you along the way.
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Great follow up, kind, empathetic, truthful
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
1st cycle lower doses of meds which ended up changing for second round after failed IVF. After IUI she made quick decision to move onto IVF making it easier to do trusting her with next steps. She knew my limits as a patient and adjusted after first round explaining rationalle..was truthful when things didn't go as planned but always had a plan to move forward.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Zoey, Julia )
Feel I know them better than Dr. Always available, empathetic, knowledgeable and on top of things
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
Willing to come in on weekends, clean, comfortable, easy check in, all staff nice and helpful
Wish it wasnt 2 hour drive but willing to make travel work, ease and flexible scheduling payments easily made and delivered, questions always answered
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
IUI app 2000 packaged price
Ivf #1 9000 retrieval, 3500 fresh transfer, 3600 meds
Ivf 2 8100 retrieval (10%) discount 2nd round 3500 frozen embryo transfer 600 IRA biopsy 3800 meds
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
She only does single and feels there are too many risks associated with multiples
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 Fertility Medications
Diagnosis
PCOS, Other
10
10
I loved seeing Dr. Milroy. She was great at explaining the details and being straightforward and honest with the procedures. She allowed me to have a say in my course of treatment. I was taking supplements that I preferred over the traditional medication and she was okay with that since my bloodwork was good. She listened to me and helped makes sure I really understood everything.... To start we did femara to help egg development and then I would get an ultrasound on day 12.
The clinic [Billings Clinic Reproductive Med and Fertility Care] was well organized, clean, comfortable, and everyone was very friendly. They always responded quickly to my questions and concerns and worked around my schedule and make the whole process very smooth.... Dr. Milroy was very personable and kind. She was straightforward but listened to my concerns and allowed me to have say in my treatment plan.... She was great at explaining the details and being straightforward and honest with the procedures.
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 Fertility Medications
Diagnosis
PCOS, Other
10
10
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
I loved seeing Dr. Milroy. She was great at explaining the details and being straightforward and honest with the procedures. She allowed me to have a say in my course of treatment. I was taking supplements that I preferred over the traditional medication and she was okay with that since my bloodwork was good. She listened to me and helped makes sure I really understood everything.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Don’t hesitate she’s great.
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Milroy was very personable and kind. She was straightforward but listened to my concerns and allowed me to have say in my treatment plan.
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
To start we did femara to help egg development and then I would get an ultrasound on day 12. If my eggs were large enough I would give myself a trigger shot and then do timed intercourse. I also would take progesterone pills starting a few days after intercourse to help prevent miscarriage.
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
They were wonderful.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The clinic was well organized, clean, comfortable, and everyone was very friendly. They always responded quickly to my questions and concerns and worked around my schedule and make the whole process very smooth.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS, Recurrent Pregnancy Loss
10
10
Dr Milroy is an amazing doctor. She is so easy to talk to and makes sure you understand everything she’s going over. I felt like she really cared about me and my treatments on a personal level. I was very sad the day I had to move on to an OBGYN...After my two miscarriages we continued the regular protocol with estrace and PIO injections but we added blood thinner injection and an immunosuppressant. With that I conceived my twins
My nurse Zoey [at Billings Clinic Reproductive Medicine and Fertility Care] was amazing. Caring compassionate and will to answer any questions I have even if they silly questions...In Montana we don’t have a lot of options for fertility treatments but Billings Clinic strives to have some of the newest technology to give everyone the best opportunity for success. Very clean polite receptionists and everyone I can in contact with
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS, Recurrent Pregnancy Loss
10
10
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Dr Milroy is an amazing doctor. She is so easy to talk to and makes sure you understand everything she’s going over. I felt like she really cared about me and my treatments on a personal level. I was very sad the day I had to move on to an OBGYN.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Trust her she knows what she’s doing
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Dr Milroy and her staff were so caring and compassionate during my treatments
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
After my two miscarriages we continued the regular protocol with estrace and PIO injections but we added blood thinner injection and an immunosuppressant. With that I conceived my twins
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Zoey)
My nurse Zoey was amazing. Caring compassionate and will to answer any questions I have even if they silly questions
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
In Montana we don’t have a lot of options for fertility treatments but Billings Clinic strives to have some of the newest technology to give everyone the best opportunity for success. Very clean polite receptionists and everyone I can in contact with
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Ask this reviewer a question about their experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
9
7
Age
35
Treated
2016
Success with this Doc
No
Treatment
3 IUI, IVF
Diagnosis
Unexplained
9
7
[Dr. Colleen Milroy] is a strong communicator and excels at explaining procedures, timelines, and expectations. She is understanding and caring. Dr. Milroy is realistic and evidence based in her outlook regarding unexplained infertility. She helped us regarding our decisions that were influenced by financial limitations and lack of insurance coverage. We continue to work with Dr. Milroy and are thankful to have her as our provider...
25,000 per IVF cycle with PGS testing [at Billings Clinic Reproductive Medicine and Fertility Care]...The strengths of the clinic include good access to provider and nursing team. Great communication throughout the process and ample support. Weaknesses: Unfortunately in Montana IVF cycles only occur every other month...Nursing team is excellence. Easy and efficient to communicate with the nursing team. Great level of knowledge, support, and understanding.
Age
35
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, IVF
Diagnosis
Unexplained
9
7
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Milroy is a strong communicator and excels at explaining procedures, timelines, and expectations. She is understanding and caring. Dr. Milroy is realistic and evidence based in her outlook regarding unexplained infertility. She helped us regarding our decisions that were influenced by financial limitations and lack of insurance coverage. We continue to work with Dr. Milroy and are thankful to have her as our provider.
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
Nursing team is excellence. Easy and efficient to communicate with the nursing team. Great level of knowledge, support, and understanding.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The strengths of the clinic include good access to provider and nursing team.
Great communication throughout the process and ample support.
Weaknesses: Unfortunately in Montana IVF cycles only occur every other month.
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
25,000 per IVF cycle with PGS testing
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Ask this reviewer a question about their experience with Colleen Milroy at Billings Clinic Reproductive Medicine & Fertility Care.
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This patient has provided documentation of treatment at this clinic.