Rated 6.7
Strongly recommend: 56%Neutral: 11%Don't recommend: 33%6.7
56% strongly recommend
25 reviews
Humanity
7.9
7.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.4
7.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.7
6.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
8
8
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Yale
Residency
Harvard
Fellowship
UCSF

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Collin Smikle works at

Laurel Fertility Care
Rated 7.3
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%7.3

Explore Clinic
Fresno
1095 East Warner Avenue
Fresno, CA 93710
Modesto
1400 Florida Ave
Modesto, CA 95350
San Francisco
1700 California Street
San Francisco, CA 94109
Show 1 more

3 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
7
NPS
8
Age 35 - 36
1 IVF
1 Egg Freezing
Anovulation
Endometriosis
Tubal Blockage
Uterine Fibroids
East Asian
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Dr Smikle has good bedside manner and seems to genuinely cares about his patients...there were many times information about my health status, were missed. He seems rushed during appointments. Overall, he is very knowledgeable...He also does not perform investigative procedures like ERA and doesn't seem to believe in it. Overall, Dr. Smikle is competent, kind and wants his patients to succeed. But if you are the kind of patients that wants to know every step, you might get frustrated because sometimes he rushes through appointments and not as thorough in explanations.
The clinic [Laural Fertility Care] runs very efficiently, so be on time for appointments. They are located in a busy part of SF, but there are ample street parking. You have to pay before any procedure. All the staff are very nice and friendly...The nursing staff is very orgainized and efficient. They were very efficient with prompt communication. I have no complaints about the nursing staff...18K for eggs retrieval, FET, ICSI,PGT-A to the clinic with a 5% discount for paying cash. 1-2K for the company that performs the PGT-A. 4K for meds. to first cycle costs around 23K. Each FET costs arouns 3.5-4K not including meds.
How was your experience with Collin Smikle at Laurel Fertility Care?
Dr. Smikle is approachable and easy to talk to, he seems to genuinely listens and cares about his patients. Though, there are times that he missed important info about my infertility status that I wished he would take more time during my appointments. He also does not perform investigative procedures like ERA and doesn't seem to believe in it. Overall, Dr. Smikle is competent, kind and wants his patients to succeed. But if you are the kind of patients that wants to know every step, you might get frustrated because sometimes he rushes through appointments and not as thorough in explanations.
What's one piece of advice would you give a prospective patient of Collin Smikle at Laurel Fertility Care?
Be proactive, most of the online communication goes through his nurses rather than him. So if you have questions for Dr. Smikle, he might take a few days to get back to you.
During treatment, were you treated like a number or a human with Collin Smikle at Laurel Fertility Care?
Dr Smikle has good bedside manner and seems to genuinely cares about his patients. Although, I think because of the volume of the clinic, there were many times information about my health status, were missed. He seems rushed during appointments. Overall, he is very knowledgeable.
Describe the protocols Collin Smikle used in your cycles at Laurel Fertility Care and their degree of success.
I had 1 procedure with progesterone suppositories and estrace and FET transfer which resulted in a chemical pregnancy due to a variety of unforeseen problems ( a degenerative fibroid and fluid in the uterus). Then after we stablized the fibroid and I had surgery to remove my fallopian tubes, I had a stimulated transfer with Gonal-F, PIO and Estrace. The FET failed and we are trying to figureout the reason.
Describe your experience with the nursing staff at Laurel Fertility Care.
The nursing staff is very orgainized and efficient. They were very efficient with prompt communication. I have no complaints about the nursing staff.
Describe your experience with Laurel Fertility Care.
The clinic runs very efficiently, so be on time for appointments. They are located in a busy part of SF, but there are ample street parking. You have to pay before any procedure. All the staff are very nice and friendly.
Describe the costs associated with your care under Collin Smikle at Laurel Fertility Care.
18K for eggs retrieval, FET, ICSI,PGT-A to the clinic with a 5% discount for paying cash. 1-2K for the company that performs the PGT-A. 4K for meds. to first cycle costs around 23K. Each FET costs arouns 3.5-4K not including meds.
Describe Collin Smikle's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Laurel Fertility Care.
Dr. Smikle suggested eSet to prevent premature birth. He did agreed to implanting 2 embryos, though we ultimately implanted 1 the 2nd transfer
7
Doctor
Collin Smikle
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
Laurel Fertility Care
San Francisco
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
8
NPS
8
Age 31
1 IVF
Unexplained
East Asian
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Neutral
Unsuccessful
[Dr. Smikle is] fine but a bit of flat affect and a bit cold in communication. He was reassuring with his words but the lack of warmth made it still very sad. Unfortunately the results were not what we expected nor what he predicted but he didn’t have a lot to explain for that. I understand that not all medical issues can be explained, however. I am hopeful for our next steps.... They didn’t inform me about my OHSS appropriately even though prior ultrasounds were evident until I asked specifically.
Everything was fine. They [Laurel Fertility Care] were caring but also busy. They spent enough time to educate and see me....Strengths: they’re available, taking new patients, the wait isn’t long, and they’re helpful when you know what questions to ask. Weakness: if you don’t ask questions, sometimes they won’t give you answers. come prepared with questions.... [Dr. Smikle] was reassuring with his words but the lack of warmth made it still very sad. Unfortunately the results were not what we expected nor what he predicted but he didn’t have a lot to explain for that.
How was your experience with Collin Smikle at Laurel Fertility Care?
He’s fine but a bit of flat affect and a bit cold in communication. He was reassuring with his words but the lack of warmth made it still very sad. Unfortunately the results were not what we expected nor what he predicted but he didn’t have a lot to explain for that. I understand that not all medical issues can be explained, however. I am hopeful for our next steps.
What's one piece of advice would you give a prospective patient of Collin Smikle at Laurel Fertility Care?
Be informed before walking in, write down all your concerns and questions, and make sure to communicate clearly all your worries.
During treatment, were you treated like a number or a human with Collin Smikle at Laurel Fertility Care?
Everything was fine. They were caring but also busy. They spent enough time to educate and see me.
Describe your experience with the nursing staff at Laurel Fertility Care.
The nursing staff is GREAT. They’re very compassionate and warm.
Describe your experience with Laurel Fertility Care.
Strengths: they’re available, taking new patients, the wait isn’t long, and they’re helpful when you know what questions to ask. Weakness: if you don’t ask questions, sometimes they won’t give you answers. come prepared with questions.
Describe the costs associated with your care under Collin Smikle at Laurel Fertility Care.
My insurance covered 80% of it last year. I no longer have insurance.
What specific things went wrong at Laurel Fertility Care?
  • Failed to convey critical information
Describe the specific things that went wrong at Laurel Fertility Care.
They didn’t inform me about my OHSS appropriately even though prior ultrasounds were evident until I asked specifically.
8
Doctor
Collin Smikle
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Laurel Fertility Care
San Francisco
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
2018 - 2019, Unsuccessful
NPS
7
NPS
7
Age 35 - 36
3 IUI
Diminished Ovarian Reserve
European
Income $50K - $99K
1st of 2 Docs
Neutral
Neutral
Unsuccessful
Straight forward, friendly, little quick, considerate, only saw him [Dr. Smikle] about half the time, explained everything he did or planned to do, welcoming and didnt make it feel like there were any stupid questions, very accomadating with phone calls and insurance... Gave medicine to my wife to get her to produce eggs, trigger shot and iui
Nice decore, [Laurel Fertility is] located in downtown san fran and traffic is terrible, buildings elevators have been broken for months and takes a long time to get up to the top floor, dr office rooms are a little small but very clean and have all the new gizmos... [Nursing Staff] Good and knowledgeable... Just some issues with the clerical staff
How was your experience with Collin Smikle at Laurel Fertility Care?
Straight forward, friendly, little quick, considerate, only saw him about half the time, explained everything he did or planned to do, welcoming and didnt make it feel like there were any stupid questions, very accomadating with phone calls and insurance
What's one piece of advice would you give a prospective patient of Collin Smikle at Laurel Fertility Care?
Be prepared to drive to san francisco
During treatment, were you treated like a number or a human with Collin Smikle at Laurel Fertility Care?
He was friendly
Describe the protocols Collin Smikle used in your cycles at Laurel Fertility Care and their degree of success.
Gave medicine to my wife to get her to produce eggs, trigger shot and iui
Describe your experience with the nursing staff at Laurel Fertility Care.
Good and knowledgeable
Describe your experience with Laurel Fertility Care.
Nice decore, located in downtown san fran and traffic is terrible, buildings elevators have been broken for months and takes a long time to get up to the top floor, dr office rooms are a little small but very clean and have all the new gizmos
What specific things went wrong at Laurel Fertility Care?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Laurel Fertility Care.
Just some issues with the clerical staff
7
Doctor
Collin Smikle
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Laurel Fertility Care
Modesto
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5