How was your experience with Cynthia Sites at Baystate Reproductive Medicine?
We first met with a resident, which I had not been expecting. The resident was kind and asked us additional questions about some of our health history before all of us met with Dr. Sites. Dr. Sites was warm, friendly and matter of fact. She presented a course of treatment, explained the process and the steps that would need to happen prior to starting the process. She was patient, and did not seem to be in any rush. She did not present any aspect of her course of treatment in terms of options, in that we could do any aspect one way, or another way--she only presented a standard plan. When we asked about another option, she was slightly dismissive and stated that it would likely not be necessary in our case. She was thorough in her explanation of why we would not need to pursue this (we had asked about PGS). This was the only time she was slightly curt with us. She laid out next steps clearly and offered us resources to pursue as we waited to be able to take those next steps. She also laid out a standard pricing structure for a cycle, not including medications.
What's one piece of advice would you give a prospective patient of Cynthia Sites at Baystate Reproductive Medicine?
We are very early on in the process, but I did have the sense that you might need to advocate for yourselves. I am not sure how willing she would be to deviate from standard protocols. Again, in our case there does not seem to be a reason, but when I asked about fresh vs frozen transfer and PGS/PGD (the clinic almost always does fresh, and rarely does screening without strong evidence to support the need), she did not give the impression that she was open to either.
During treatment, were you treated like a number or a human with Cynthia Sites at Baystate Reproductive Medicine?
Doctor Sites had clearly reviewed our file prior to meeting with us, and she did not ask redundant questions. She had a clear plan moving forward based on that information, which she presented clearly. She thoroughly explained the process, took time to answer questions and did not rush us out the door. She tailored the tests/scans she ordered to our particular situation, so we would not have to do anything that was not essential.
Describe your experience with the nursing staff.
I have always received prompt return phone calls (same day, usually within an hour). The nurses review information, procedure preparation and are kind and friendly.
Describe your experience with Baystate Reproductive Medicine.
The clinic mailed a packet ahead of time with information and forms to be completed ahead of our initial appointment. They are organized, efficient and run relatively smoothly. It has been smooth setting up appointments for ordered tests, and the team is responsive and generally very helpful answering questions or directing you to the appropriate person.
Describe the costs associated with your care under Cynthia Sites at Baystate Reproductive Medicine.
We were quoted around 9,000 for one cycle of IVF including ICSI, which did not include medications (additional 2-4k), any diagnostic testing/imaging that would need to be done prior, or any procedure (maybe another 1k) my husband would need to get a sperm sample (1.5-3k quoted estimate)
Describe Cynthia Sites's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Baystate Reproductive Medicine.
I believe this clinic generally only performs single transfers, but we did not go over this, and after the appointment we regretted not asking/hearing about this, because we wanted to pursue the possibility of implanting two.