Cynthia K. Sites

Baystate Reproductive Medicine

Available Lines of Communication

Not available by email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolOhio St
ResidencyU. of Rochester
FellowshipTufts
Northampton
325B King Street
Northampton, MA 01060
(413) 794-7045
Springfield
3300 Main Street
Springfield, MA 01199
(413) 794-7045
On a scale from 0-10, how likely are you to recommend Cynthia K. Sites to a friend?
Strongly recommend: 57%Neutral: 43%9.1
4 assessments
  • 57% Strongly recommend (9-10)
  • 43% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
9.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
6.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Baystate Reproductive Medicine to a friend?
Strongly recommend: 90%Neutral: 10%9.7
12 assessments
  • 90% Strongly recommend (9-10)
  • 10% Neutral (7-8)
  • 0% Don't recommend (0-6)
4 assessments
10
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 IUI, Donor Sperm
Diagnosis
10
She [Dr. Sites] explains everything clearly, answers any and all questions, and has a very kind and calm demeanor which is appreciated during what can be a stressful process. I’ve never felt rushed during any of my appointments with her, and she shows real concern for the comfort of myself and I’m sure other patients.... I am using clomid and a trigger to provide some control over timing as my cycles aren’t totally regular. And I am using IUI because based on age and tests there is no reason to suspect any fertility issues at this point. My first attempt was not successful, and I am in the midst of a second attempt, currently taking clomid.
+ Read more
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, Donor Sperm
Diagnosis
10
How was your experience with Cynthia K. Sites at Baystate Reproductive Medicine?
She explains everything clearly, answers any and all questions, and has a very kind and calm demeanor which is appreciated during what can be a stressful process. I’ve never felt rushed during any of my appointments with her, and she shows real concern for the comfort of myself and I’m sure other patients.
What's one piece of advice would you give a prospective patient of Cynthia K. Sites at Baystate Reproductive Medicine?
Don’t worry or stress because you will be well taken care of!
During treatment, were you treated like a number or a human with Cynthia K. Sites at Baystate Reproductive Medicine?
The doctor and nurses explained everything very clearly and constantly took time to answer questions. They all expressed care and concern with every step.
Describe the protocols Cynthia K. Sites used in your cycles at Baystate Reproductive Medicine and their degree of success.
I am using clomid and a trigger to provide some control over timing as my cycles aren’t totally regular. And I am using IUI because based on age and tests there is no reason to suspect any fertility issues at this point. My first attempt was not successful, and I am in the midst of a second attempt, currently taking clomid.
Describe your experience with the nursing staff.
Each nurse I’ve encountered has been patient and thorough in explaining every step and answering any questions. They are all extremely kind, and make sure that I am always as comfortable as a possible at each visit.
Describe your experience with Baystate Reproductive Medicine.
They are very organized and everything runs so smoothly. Everything is explained well and there is good communication between the nurses, doctors, and labs. There are many steps involved and I was overwhelmed at first, but everyone there is on tops of things so there was no need to be overwhelmed!
Describe the costs associated with your care under Cynthia K. Sites at Baystate Reproductive Medicine.
Much has been covered by insurance, but I’ve been responsible for copays (prescriptions), the sperm, and all sperm-related fees (thaw, storage, etc.)
Describe Cynthia K. Sites's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Baystate Reproductive Medicine.
N/A
10
Doctor
Cynthia K. Sites
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Baystate Reproductive Medicine
Northampton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Endometriosis, Tubal Blockage
8
[Dr. Sites was] Very nice, straight forward, and answered questions. Not the most personable doctor you will meet. Sometimes felt like I had to ask more questions to get all the information I wanted rather than her explaining everything...was on top of my condition which requires surgery before egg retrieval and one before the frozen transfer to optimize success...I agree with her that single embryo transfer is the way to go unlessnover the age of 35.
+ Read more
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Endometriosis, Tubal Blockage
8
How was your experience with Cynthia K. Sites at Baystate Reproductive Medicine?
Very nice, straight forward, and answered questions. Not the most personable doctor you will meet. Sometimes felt like I had to ask more questions to get all the information I wanted rather than her explaining everything.
What's one piece of advice would you give a prospective patient of Cynthia K. Sites at Baystate Reproductive Medicine?
Ask questions.
During treatment, were you treated like a number or a human with Cynthia K. Sites at Baystate Reproductive Medicine?
Everyone was kind and compassionate but it’s a large practice and They don’t take the time to really get to know you as a person. It wouldn’t prevent me continued treatment. I don’t feel like they would remember me 100% if I went back to visit with my baby.
Describe the protocols Cynthia K. Sites used in your cycles at Baystate Reproductive Medicine and their degree of success.
I can’t remember. The protocol before the egg retrieval. Dr Sites was on top of my condition which requires surgery before egg retrieval and one before the frozen transfer to optimize success.
Describe your experience with the nursing staff.
They were wonderful and compassionate. They truly seemed excited when I got my positive results. I will have to say they have the best ultrasound tech who made me feel the most comfortable in a scary situation and found a condition that could have led to a failed transfer if it had gone undetected.
Describe your experience with Baystate Reproductive Medicine.
They are a Large clinic which makes it not as personable of an experience. They have years and years of experience and are 100% trustworthy. Up to date equipment. Experienced doctors and nurses. Be prepared to go through full testing and classes prior to starting any type of protocol for infertility.
Describe your experience with your monitoring appointments at Baystate Reproductive Medicine.
Well oiled machine. Wait times weee not long for ultrasounds that occurred 8-10 every morning.
Describe the costs associated with your care under Cynthia K. Sites at Baystate Reproductive Medicine.
I don’t remember.
Describe Cynthia K. Sites's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Baystate Reproductive Medicine.
I agree with her that single embryo transfer is the way to go unlessnover the age of 35. If you are over that age you have the option for a multiple embryo transfer. She will also base it on your history. It is great that she is open minded for others based on age and history.
8
Doctor
Cynthia K. Sites
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Baystate Reproductive Medicine
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
Age
38 - 39
Treated
2010 - 2011
Success with this Doc
Yes
Treatment
3 IUI, Donor Sperm
Diagnosis
8
[Dr. Cynthia Sites was] Knowledgable, gentle mannered, accessible, covered all important information, answered my questions, accepting of diversity. I have recommended her to others. I did not like her discussion of terminating multiples...Medicated IUI cycles to better predict ovulation. Femera instead of clomid to reduce chamce of multiples...
+ Read more
Age
38 - 39
Treated
2010 - 2011
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
8
How was your experience with Cynthia K. Sites at Baystate Reproductive Medicine?
Knowledgable, gentle mannered, accessible, covered all important information, answered my questions, accepting of diversity. I have recommended her to others. I did not like her discussion of terminating multiples.
What's one piece of advice would you give a prospective patient of Cynthia K. Sites at Baystate Reproductive Medicine?
Do your homework and come prepared with questions.
During treatment, were you treated like a number or a human with Cynthia K. Sites at Baystate Reproductive Medicine?
The practice took the time to talk with me, learn about my wishes, were kind and accepting.
Describe the protocols Cynthia K. Sites used in your cycles at Baystate Reproductive Medicine and their degree of success.
Medicated IUI cycles to better predict ovulation. Femera instead of clomid to reduce chamce of multiples
Describe your experience with the nursing staff.
Kind, gentle, one was not the best speculum inserter, but that was the cycle I got pregnant so that was ok!
Describe your experience with Baystate Reproductive Medicine.
I had a great experience. I feel like they have an extremely high success rate. I felt in control of my treatment. I do not like the ultrasound tech who did my level two ultrasound at Baystate and would choose Cooley next time.
Describe the costs associated with your care under Cynthia K. Sites at Baystate Reproductive Medicine.
$4,000 for three cycles
Describe Cynthia K. Sites's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Baystate Reproductive Medicine.
Not applicable.
8
Doctor
Cynthia K. Sites
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Baystate Reproductive Medicine
Springfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 27
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
7 IUI, 3 IVF
Diagnosis
PCOS
10
I think she [Dr. Sites] is a great doctor who really cares about her patients she answers all questions truthfully and honestly. She doesn't rush appointments and is easy to understand. She cares for her patients and doubles check you understand before leaving.... Very caring and really listened to me and my husband.... [Eset Approach] She leaned towards doing one verses two because of my age but was open to doing 2
+ Read more
Age
26 - 27
Treated
2018 - 2019
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI, 3 IVF
Diagnosis
PCOS
10
How was your experience with Cynthia K. Sites at Baystate Reproductive Medicine?
I think she is a great doctor who really cares about her patients she answers all questions truthfully and honestly. She doesn't rush appointments and is easy to understand. She cares for her patients and doubles check you understand before leaving.
What's one piece of advice would you give a prospective patient of Cynthia K. Sites at Baystate Reproductive Medicine?
To be hopeful
During treatment, were you treated like a number or a human with Cynthia K. Sites at Baystate Reproductive Medicine?
Very caring and really listened to me and my husband.
Describe your experience with the nursing staff.
All the nurses are very nice and return calls the same day and will not rush to get off the phone.
Describe your experience with Baystate Reproductive Medicine.
The clinic is clean and easy to find . All the staff is nice and friendly. The procedure takes place in a different building but is also easy to find. A weakness would be that the ultrasound is first come first serve not by appointment.
Describe your experience with your monitoring appointments at Baystate Reproductive Medicine.
It is first come first serve 7:30am to 9am
Describe Cynthia K. Sites's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Baystate Reproductive Medicine.
She leaned towards doing one verses two because of my age but was open to doing 2
10
Doctor
Cynthia K. Sites
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Baystate Reproductive Medicine
Northampton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Cynthia K. Sites at Baystate Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.