How was your experience with Cynthia Murdock at RMA of Connecticut?
Dr. Murdock is a very thorough and trustworthy physician. She has taken every precaution with even the slightest of concerning test results, making sure we follow up with every avenue possible. She is easy to communicate with and patient with questions. She has always explained our treatments and diagnoses well in detail to make sure that we understand what is going on.
What's one piece of advice would you give a prospective patient of Cynthia Murdock at RMA of Connecticut?
I would suggest being prepared with your questions when you go into your appointment. Dr. Murdock does spend a lot of time making sure she explains your situation so you want to make sure that your questions are covered.
During treatment, were you treated like a number or a human with Cynthia Murdock at RMA of Connecticut?
Dr. Murdock always greets us personally in the waiting room of the clinic. She remembers our names, occupations, and our fertility situations. Whenever we have an appointment or consultation with her she is well-prepared with all of the details of our case. She has also called personally with test results when things are especially concerning instead of having a nurse call.
Describe the protocols Cynthia Murdock used in your cycles at RMA of Connecticut and their degree of success.
Dr. Murdock first performed full fertility panel of bloodwork, saline sonogram, and HSG. The bloodwork shows Hypothyroidism and she did further bloodwork to confirm, then referred me to a wonderful medical endocrinologist for follow up (who then diagnosed me with Hashimoto's).
The HSG showed a hydrosalpinx in my right fallopian tube. Dr. Murdock suggested surgery to remove the tube (salpingectomy) and referred me to an OB surgeon for this surgery, which was successful.
After my thyroid leveled out and my tubal was removed, we moved forward with IUI with the following protocol:
Clomid 100mg CD3-7, monitoring day 3 & 12, Ovidrel 250 trigger CD12, IUI CD14.
We followed this protocol three times because Dr. Murdock felt it was our best option. She had previously recommended injectible medications for our second IUI protocol, but my insurance company denied the approval for the meds and the cycle.
We are starting IVF around April and won't have our protocol until then.
Describe your experience with your nurse at RMA of Connecticut. (Assigned nurse: Kathy Ferreira)
My nurse, Kathy Ferreira and patient navigator, Chelsea Merwin have been wonderful to work with. They are fast to respond to phone calls and e-mails and are very patient with my questions. I have also seen many other nurses and medical assistants at RMACT and they are the most personable and organized medical staff I have ever seen.
Describe your experience with RMA of Connecticut.
Strengths: RMACT offers specific monitoring hours where you can come in between 7am-8am for your monitoring without an appointment. They are fast and efficient in handling the amount of patients in the waiting room in the morning. It seems that every staff member they hire must be personable, compassionate, and committed to your care and success. They all take the time to get to know you, remember your name, and things about you. The office is clean, bright, modern, and comfortable. They also have an acupuncturist and nutritionist working out of the office.
Weaknesses: The financial piece can be difficult to understand. This has been our only frustrating experience in terms of communication.
I would want a new patient to know that you are going to an excellent clinic where you will be seeing complete experts in the fertility field. Their services tend to run more expensive than other clinics, however, I feel that it is worth the extra cost.
Describe the costs associated with your care under Cynthia Murdock at RMA of Connecticut.
IUIs were billed to the insurance at around $6,000 per cycle. IVF egg retrieval cycle costs $9500. Egg retrieval costs $5700. PGS testing costs $3725 and associated embryo freezing costs $1200.
What specific things went wrong at RMA of Connecticut?
- Provided conflicting information
Describe the specific things that went wrong at RMA of Connecticut.
We are currently experiencing a miscommunication between the initial paperwork we signed about the cost of our upcoming IVF cycle. What we were initially told was $400 less.