Rated 9.2
Strongly recommend: 91%Neutral: 2%Don't recommend: 7%9.2
91% strongly recommend
28 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Dartmouth
Residency
Harvard/Brigham Women's Hospital
Fellowship
Harvard/Brigham Women's Hospital

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Daniel Kaser works at

RMA of Northern California
Rated 9.6
Strongly recommend: 93%Neutral: 3%Don't recommend: 4%9.6

At 2 offices

San Francisco
150 Spear Street
San Francisco, CA 94105
415-603-6999
Silicon Valley
1900 University Ave.
East Palo Alto, CA 94303
415-603-6999
Explore Clinic

28 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
0
NPS
0
Age 35
1 IVF
East Asian
Income $200K - $499K
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I only see Dr. Kaser once during the treatment phase, and the other doctors I have seen during the ultrasound never answered my question. Whenever I asked a question, the doctor would say " Dr. Kaser will explain". However, Dr. Kaser rarely answer my questions delicately, and the communication channel is very limited....
During the whole process of IVF in this clinic, I do not feel I am getting personalized treatment. Both my parter and I feel like we are treated by a computer machine, and no human behind to analysis our case. The doctors do not listen to our concerns or consider our suggestions based on our own experience...The nurse only communicated through Spruce of the medications to take, and never send me ultrasound results until I asked for.
How was your experience with Daniel Kaser at RMA of Northern California?
I met with Dr. Kaser during the consultation for one hour. Dr. Kaser seemed very professional that time, but kind of pushy for us to start right away after the consultation. After the consultation, there was no explaining of our bloodwork results, whether good or bad. And during the whole treatment, I only saw Dr. Kaser once, and the other doctors I have seen during the morning monitoring did not answer my question as they said “Dr. Kaser will have a plan”. So I tried to use spruce for more answers e..g why my eggs is not consistently growing, and whether we should reduce the dose or change protocol based on the results. Dr. Kaser never get back to me with any explanation. I was very frustrated as I thought this clinic should be good based on the reviews. It turns out the complete opposite way, so I doubted that those reviewed may be fake by friends or employees. After the egg retrieval, Dr. Kaser never share the results with me until I asked.
What's one piece of advice would you give a prospective patient of Daniel Kaser at RMA of Northern California?
I would advise Dr. Kaser listens to his patients, and pay more attention to each case, instead of treat every patient like a number, as it is a very important decision for each patient who decides to go through IVF.
During treatment, were you treated like a number or a human with Daniel Kaser at RMA of Northern California?
I only see Dr. Kaser once during the treatment phase, and the other doctors I have seen during the ultrasound never answered my question. Whenever I asked a question, the doctor would say " Dr. Kaser will explain". However, Dr. Kaser rarely answer my questions delicately, and the communication channel is very limited.
Describe the protocols Daniel Kaser used in your cycles at RMA of Northern California and their degree of success.
There was no strategy or rational explained by Dr. Kaser. It was my first time IVF, only the nurse communicated what doses of medications through Spruce.
Describe your experience with your nurse at RMA of Northern California. (Assigned nurse: Addie)
The nurse only communicated through Spruce of the medications to take, and never send me ultrasound results until I asked for.
Describe your experience with RMA of Northern California.
For a new patient, my advise is to do more research on fertility IQ and have more consultations prior deciding to go with RMA. If a doctor give you a protocol, please make sure to ask the rational and what's their strategy instead of been treated like a number. The reviews online can be fake.
Describe your experience with your monitoring appointments at RMA of Northern California.
I only had 4 early monitoring, and twice with another doctor, once with Dr. Kaser, and once with a nurse. Overall, it is on time, but I do not feel like they care about me.
Describe the costs associated with your care under Daniel Kaser at RMA of Northern California.
This is through insurance and almost all covered.
What specific things went wrong at RMA of Northern California?
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Failed to convey critical information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at RMA of Northern California.
During the whole process of IVF in this clinic, I do not feel I am getting personalized treatment. Both my parter and I feel like we are treated by a computer machine, and no human behind to analysis our case. The doctors do not listen to our concerns or consider our suggestions based on our own experience.
0
Doctor
Daniel Kaser
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
RMA of Northern California
Silicon Valley
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
2017 - 2018, Successful
NPS
10
NPS
10
1 IVF
Diminished Ovarian Reserve
Male Factor
Other
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Kaiser [Kaser] takes time to go over every fine detail. He always made me feel like i was his most important person at the time of my appointment. He always followed through with what he said. I always left my visit confident with a plan and all my questions answered. ... Dr. Kaiser had the best bedside manner of any physician i have ever dealt with. He always took time to answer all my questions. I never felt rushed or disregarded. ...
RMA is the best in South Jersey! I have seen other fertility clinics that did not take the time that RMA took to build our family. RMA was always available to answer my questions and keep me informed of what the next steps would be. I always felt comfortable and was never rushed out. ... I always got a call when they said they would. I was never left waiting or wondering what my next plan of action would be.
How was your experience with Daniel Kaser at RMA of New Jersey?
Dr Kaiser takes time to go over every fine detail. He always made me feel like i was his most important person at the time of my appointment. He always followed through with what he said. I always left my visit confident with a plan and all my questions answered.
What's one piece of advice would you give a prospective patient of Daniel Kaser at RMA of New Jersey?
Don't look anywhere else. You have found the best physician. Listen to his instructions.
During treatment, were you treated like a number or a human with Daniel Kaser at RMA of New Jersey?
Dr. Kaiser had the best bedside manner of any physician i have ever dealt with. He always took time to answer all my questions. I never felt rushed or disregarded.
Describe your experience with your nurse at RMA of New Jersey.
I always got a call when they said they would. I was never left waiting or wondering what my next plan of action would be.
Describe your experience with RMA of New Jersey.
RMA is the best in South Jersey! I have seen other fertility clinics that did not take the time that RMA took to build our family. RMA was always available to answer my questions and keep me informed of what the next steps would be. I always felt comfortable and was never rushed out.
10
Doctor
Daniel Kaser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Marlton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

Successful
NPS
10
NPS
10
South Asian
Income $200K - $499K
Engineer
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kaser and his team (other nurses and doctors at the hospital) were very pleasant and responsive...Dr. Kaser was very clear in communication, pleasant and responsive. My questions were often answered with responses based on attached research articles which was impressive. I had a very positive overall experience...There's a great deal of uncertainty at several steps in the process and even with pleasant hospital interactions, the process can be an emotional rollercoaster. While medical science has greatly advanced, there's a lot of variation between women and a great deal of why patients respond differently is unknown. It'd be good to factor this in while deciding when to undergo the procedure, in terms of the emotional bandwidth needed.
I think the clinic [RMA of Northern California] is quite good. There's high transparency and science based communication. The staff is very friendly. I had several detailed questions that were met with timely responses. I'd want a new patient to know, however, that regardless of the clinic, egg retrievals can be emotionally stressful given the high uncertainties involved...The nursing staff was very pleasant...Dr. Kaser and his team (other nurses and doctors at the hospital) were very pleasant and responsive.
How was your experience with Daniel Kaser at RMA of Northern California?
Dr. Kaser was very clear in communication, pleasant and responsive. My questions were often answered with responses based on attached research articles which was impressive. I had a very positive overall experience.
What's one piece of advice would you give a prospective patient of Daniel Kaser at RMA of Northern California?
This is not specifically directed to Dr. Kaser, but a point in general for women wanting to undergo this. There's a great deal of uncertainty at several steps in the process and even with pleasant hospital interactions, the process can be an emotional rollercoaster. While medical science has greatly advanced, there's a lot of variation between women and a great deal of why patients respond differently is unknown. It'd be good to factor this in while deciding when to undergo the procedure, in terms of the emotional bandwidth needed.
During treatment, were you treated like a number or a human with Daniel Kaser at RMA of Northern California?
Dr. Kaser and his team (other nurses and doctors at the hospital) were very pleasant and responsive.
Describe your experience with the nursing staff at RMA of Northern California.
The nursing staff was very pleasant.
Describe your experience with RMA of Northern California.
I think the clinic is quite good. There's high transparency and science based communication. The staff is very friendly. I had several detailed questions that were met with timely responses. I'd want a new patient to know, however, that regardless of the clinic, egg retrievals can be emotionally stressful given the high uncertainties involved.
10
Doctor
Daniel Kaser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of Northern California
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5