Daniel Stein

RMA of New York

Rated 8.6
Strongly recommend: 64%Neutral: 26%Don't recommend: 11%8.6
64% strongly recommend
98 reviews
Humanity
8.6
8.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.7
8.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.5
6.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
New York Medical College
Residency
Thomas Jefferson
Fellowship
UMDNJ

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Daniel Stein works at

RMA of New York
Rated 8.3
Strongly recommend: 66%Neutral: 18%Don't recommend: 17%8.3

At 1 office

NY - Westside
200 West 57th St
New York, NY 10019
212-256-8200
Explore Clinic

98 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 33
2 Fertility Medications
PCOS
Latinx
Income $200K - $499K
Marketer or PR
Strongly Recommends
Strongly Recommends
Successful
sometimes I felt like my doctor [Dr. Daniel Stein] didn't even remember who I was. I asked things as follow up to questions from the previous weekly visit and he had no idea that he had seen me before. It wasn't ideal, but it also didn't bother me much...prescribed me Letrozole for 5 days and a trigger shot midway through my cycle, and in two months I was pregnant! I appreciate his professional recommendation and his honesty when it came to the right treatment for me. The nurses and staff were also very nice and I never had to wait too long during monitoring hours.
The nurse [at RMA of New York] was my least favorite part of the treatment. I had an accident while I was on the treatment and called her with a concern of having lost the baby, but she showed zero emotions. I wasn't expecting her to support me as if I was her best friend, but I would've appreciated more reassurance that my baby could be fine...The biggest strength is that they know what they're doing.The doctors and nurses are very professional, and they will recommend a treatment that will help you with your specific fertility issue. Although not necessarily a weakness, but just mostly a reality of life, they're there to provide a service and might not always give you the emotional support that an excited and anxious potentially mom-to-be is expecting.
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein is an amazing doctor and I would highly recommend him to anyone looking for answers to their fertility problems. The first time I visited him, he evaluated me and told me that my issue was very simple and that I shouldn't do a treatment that was too invasive. I appreciated this feedback because I've heard of stories where the doctors go straight for IVF even though simpler treatments would work just as well. Dr. Stein prescribed me Letrozole for 5 days and a trigger shot midway through my cycle, and in two months I was pregnant! I appreciate his professional recommendation and his honesty when it came to the right treatment for me. The nurses and staff were also very nice and I never had to wait too long during monitoring hours.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Just know that the clinic is very busy so don't expect the doctor or nurses to spend a lot of time with you. They will answer questions, but they will mostly go through their general activities and inform you if everything is ok or not.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
I enjoyed how quickly the RMA team dealt with patients, however, sometimes I felt like my doctor didn't even remember who I was. I asked things as follow up to questions from the previous weekly visit and he had no idea that he had seen me before. It wasn't ideal, but it also didn't bother me much. I understand he has lots of patients and my main concern was the end goal, which worked out in just two cycles of the treatment.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Krista)
The nurse was my least favorite part of the treatment. I had an accident while I was on the treatment and called her with a concern of having lost the baby, but she showed zero emotions. I wasn't expecting her to support me as if I was her best friend, but I would've appreciated more reassurance that my baby could be fine... enough reassurance to calm me up until my next doctor visit.
Describe your experience with RMA of New York.
The biggest strength is that they know what they're doing.The doctors and nurses are very professional, and they will recommend a treatment that will help you with your specific fertility issue. Although not necessarily a weakness, but just mostly a reality of life, they're there to provide a service and might not always give you the emotional support that an excited and anxious potentially mom-to-be is expecting.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
$50 copay for visits, plus $60-$80 for letrozole pills and trigger shot.
10
Doctor
Daniel Stein
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
8
NPS
10
Age 31
1 Embryo Freezing
Other
European
Income $100K - $199K
Surrogacy With Other Docs
Neutral
Strongly Recommends
Successful
Dr. Stein is very direct and to the point. I wouldn't ever describe him as warm, but he listened to my concerns and answered all my questions, spoke with me on the phone when I asked for a call, and has been quick responding to my emails... he's thorough, aggressive in treatment, and does listen to questions and walk you through next steps.... He can certainly be very candid - I have a uterine factor issues which precludes me from carrying a child, and he was quite blase to say "you are super healthy, except for the bad uterus!".
Monitoring hours are from 7 - 8:30 am, but they definitely saw people after the end time (I'd always see women running in super late). The good thing about RMA is they have locations all over the city, so it's pretty convenient... RMA is, for the most part, extremely organized. I felt well-cared for 99% of the time - nurses always called when the said they would, I never had to wait longer than 10 minutes for monitoring (and that would be when the waiting room was packed!), and everyone really seems to know what they're doing. Every fellow/doctor I saw while monitoring was incredible, and the people who performed my retrieval seemed great.
How was your experience with Daniel Stein at RMA of New York?
He can certainly be very candid - I have a uterine factor issues which precludes me from carrying a child, and he was quite blase to say "you are super healthy, except for the bad uterus!". This really didn't hurt my feelings - I've known about my condition for a long time, but if a patient were more sensitive, I suppose this could be a weakness of his. His pros outweigh the "con" in my mind - he's thorough, aggressive in treatment, and does listen to questions and walk you through next steps. My first cycle was fine - I ended up getting 12 eggs, 7 mature, 6 fertilized. Of those 6, 3 made it to blast and all 3 were "chromosomally" normal. That's a great yield, but for this next round, we're taking a different approach to try and get more mature eggs and hopefully have more embryos to work with.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Be prepared with a list of questions and paper/pen. He can be quick when he walks you through problems/next steps/etc. Very open to answering questions, but if you don't have any prepared, the meeting might be over before you had time to think of them.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr. Stein is very direct and to the point. I wouldn't ever describe him as warm, but he listened to my concerns and answered all my questions, spoke with me on the phone when I asked for a call, and has been quick responding to my emails (I am undergoing a second round with him this spring). He'll tell it like it is without sugarcoating, but honestly that's the type of person I want in charge of my care.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
We used an antagonist protocol. Because we'll be using a GC, I was basically treated like an egg donor. Had to undergo FDA testing, genetic testing, etc before starting. I'm only 30, but egg quality/quantity was seemingly not an issue to begin with - we just wanted to retrieve eggs, make embryos, and freeze them for future use. It turned out my reserve is more diminished than AMH originally indicated, so I was put on doses more commonly used with 40 year olds. Can't remember specific doses, but all were quite high - 225 Gonal H, 3 or 4 menopurs a day in the beginning. Given that 5/12 eggs were immature, we're changing it a little this time to try and get more mature eggs. I was not put on birth control the first cycle, which apparently can promote consistency in follicular growth, so less of a chance of some follicles beating others.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Kiran was my coordinator. I was seen by a few of his nurses.)
The IVF coordinator I worked with - Kiran - is/was lovely. She's quick to respond over email, call, etc, and always had a great disposition, even when unmatched by mine. My only frustration came from the coordination between Kiran, the nurses, doctor, and 3rd party reproduction team a few times. Because there are so many cooks in the kitchen, communication failed a few times. IE, I was told that I'd be starting another cycle in April this spring, and learned (quite late) that it wouldn't be able to take place until May. This wouldn't have bothered me except that no one really told me - I had to find out myself. All a result of each team member thinking that someone else was going to tell me. I don't think this would be a problem for most, but if you're using a GC, you'll have to work with 3rd party repro and IVF, and those two need to communicate just a little bit better.
Describe your experience with RMA of New York.
RMA is, for the most part, extremely organized. I felt well-cared for 99% of the time - nurses always called when the said they would, I never had to wait longer than 10 minutes for monitoring (and that would be when the waiting room was packed!), and everyone really seems to know what they're doing. Every fellow/doctor I saw while monitoring was incredible, and the people who performed my retrieval seemed great. Very pleased with the outcome of the cycle, and I'm sure I have to credit the clinic and the doctors/embryologists for their great work. That said - it is a big place. As I mentioned earlier, if your situation is slightly out of the ordinary and you need to work across a few teams, it sometimes feels like you need to stay on top of everyone. I was a little surprised that it took nurses/coordinators a while to realize that I was waiting for their next steps, only to learn they all thought I was in touch with one of them the whole time. You do need to be organized with multiple teams. If you're just working with one coordinator though, I think RMA has it fully in hand.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring hours are from 7 - 8:30 am, but they definitely saw people after the end time (I'd always see women running in super late). The good thing about RMA is they have locations all over the city, so it's pretty convenient (ie, I had a meeting one morning on the east side. RMA UES is not my primary location, but I could be monitored there and then went right to my work meeting after). Sometimes the waiting room was crowded (usually on weekends, when only one location is open), but honestly there were always chairs and you always got in and out very quickly. I still felt like I had time to talk to the doctors and nurses on busy days, too. Overall a pretty easy experience.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
The total cost of embryo freezing was about $17,000. Embryo testing was about $150/embryo plus a fee. We had 3 embryos tested and it was $600. I've heard others with much higher expenses (RMA uses a third party company). Most of my regular visits were covered by insurance, but I have had to pay about...$500 or so (maybe more) in testing, which was partially covered by insurance.
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We haven't crossed this bridge, but my doctor and the clinic do not believe in multiple embryo transfers unless the mother is over a certain age or there's another medical reason to do so.
What specific things went wrong at RMA of New York?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
Just minor - this round, I was told by a nurse to start birth control, and that I would be starting stims in mid April. Cut to a few days before I thought this was starting, and I learned from the coordinator that I wouldn't be able to go ahead with the cycle until May. This was mostly due to the fact that I had travel scheduled that could potentially conflict with a retrieval date had I started stims in April. However, I'd communicated this travel with everyone, and the nurse I spoke to earlier said "this won't be a problem." There was just a miscommunication. Not the end of the world for me, but given we pay so much for this service, isn't something I'd be happy to experience again.
8
Doctor
Daniel Stein
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2022, Successful
NPS
10
NPS
10
Age 35 - 39
1 Egg Freezing
PCOS
European
Income $200K - $499K
Marketer or PR
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Under his [Dr. Daniel Stein] care, we thawed my eggs, made embryos and did our first FET in March. It worked and I am now 9 weeks pregnant and cannot thank Dr. Stein and the RMA team enough for their expertise, professionalism, and kind demeanor...Don't expect to see Dr. Stein every visit - he is there for the important stuff but you will see nearly everyone during your monitoring
RMA of NY only practices eSET. They will not do multiples...LOVE that they have a financial coordinator who handled my insurance. I do wish you could request your monitoring appt time online vs always having to call them on a weekly basis but they were pretty good about getting me the time I needed each week.
How was your experience with Daniel Stein at RMA of New York?
have been a patient of Dr. Stein's since 2018 when I decided to freeze my eggs at 34 y/o. Now at 38, I was diagnosed with PCOS so back to Dr. Stein we went! Under his care, we thawed my eggs, made embryos and did our first FET in March. It worked and I am now 9 weeks pregnant and cannot thank Dr. Stein and the RMA team enough for their expertise, professionalism, and kind demeanor. I am so happy I decided to freeze my eggs with Dr. Stein's recommendation when I did and found out recently that RMA of NY has one of the best, if not the best, success rates for successful pregnancies from frozen eggs. We will definitely be back for our second child and will forever be grateful for making our dreams of having children possible for us.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Don't expect to see Dr. Stein every visit - he is there for the important stuff but you will see nearly everyone during your monitoring
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
I was always greeted in a warm and professional manner and never felt like just another number.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
After being diagnosed at 38 with PCOS, we went straight to IVF and Dr. Stein did not recommend IUI or any other treatment.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jackie )
Jackie called me weekly - I never met her in person but she always gave me my results and talked me through my next steps.
Describe your experience with RMA of New York.
LOVE that they have a financial coordinator who handled my insurance. I do wish you could request your monitoring appt time online vs always having to call them on a weekly basis but they were pretty good about getting me the time I needed each week.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
For my original egg freezing in 2018, we paid out of pocket about 14k as this wasn't covered by insurance. For our IVF cycle with ICSI, insurance covered us less 10% out of pocket to RMA. I think we paid less than $1500 all in to date.
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
RMA of NY only practices eSET. They will not do multiples.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
7
NPS
6
Age 33 - 35
2 IVF
2 Egg Freezing
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Unexplained
European
Black or African-American
Other
Income $100K - $199K
Writer
1st of 3 Docs
Neutral
Doesn't Recommend
Success w/ Doc Not sure
[Dr. Stein is] Personable, great bedside manner. Sometimes doesn’t fully explain things and seems a bit rushed during appointments. Wish for more transparency and greater communication. Overall a more than competent doctor whom I trust with my care...My main complaint is they didn’t focus as much on my partner from the start so I feel like we missed out on two opportunities to fertilize more eggs
For two retrievals with insurance coverage it was roughly $20k, including medications for both myself and my partner...[ RMA of NY has a ] Strong performance record and location flexibility. Weak on organization and coordination when working with several doctors for complex cases. This has led to delays in my care, which is extremely stressful when trying to conceive and every delay means an entire month is wasted.
How was your experience with Daniel Stein at RMA of New York?
Personable, great bedside manner. Sometimes doesn’t fully explain things and seems a bit rushed during appointments. Wish for more transparency and greater communication. Overall a more than competent doctor whom I trust with my care.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Come prepared with all of your questions and don’t be afraid to push back if something doesn’t make sense.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Uses my first time, personable bedside manner.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
First round resulted in two embryos. Adjusted medication and added a third to help my follicles grow at a better rate. Unfortunately this still resulted in nearly the identical number of mature eggs being retrieved but I ended up with 0 embryos. My main complaint is they didn’t focus as much on my partner from the start so I feel like we missed out on two opportunities to fertilize more eggs. This was a costly miscalculation and I wish I had pushed back more for them to examine everything from all sides. First transfer was genetically tested but unsuccessful. Doctor believes the poor embryo quality to be a factor and says they can’t improve my egg quality and will focus on improving sperm quality instead, which has included medication for the both of us and a TESE procedure for him. Fingers crossed.
Describe your experience with the nursing staff at RMA of New York.
Very smart and extremely busy. Sometimes slow to return calls but always on top of their game.
Describe your experience with RMA of New York.
Strong performance record and location flexibility. Weak on organization and coordination when working with several doctors for complex cases. This has led to delays in my care, which is extremely stressful when trying to conceive and every delay means an entire month is wasted.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
For two retrievals with insurance coverage it was roughly $20k, including medications for both myself and my partner. Billing department does a good job of outlining the costs ahead of time.
What specific things went wrong at RMA of New York?
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Scheduled the wrong procedure
7
Doctor
Daniel Stein
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
6
Clinic
RMA of New York
NY - Westside
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 37
1 IUI
Unexplained
Middle Eastern
Income $200K - $499K
Engineer
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Stein is amazing and I would highly recommend him to anyone dealing with infertility. He is confident and experienced, but also kind and compassionate. He thoroughly explained all options and covered all my concerns...He is absolutely not pushy towards IVF, unlike some other clinics. I had 3 other initial consultations at top NYC fertility clinics, and I picked Dr Stein without a doubt....
the staff at RMA are prompt and professional. Their pricing is really fair and one of the best in New York (despite them being one of the most popular and busiest clinics). And we never had any issues with billing. The financial team tried their best to cover everything they could through my insurance (which was not the case at some other clinics). Nurses always called me back promptly if I had any questions and were flexible with scheduling. Covid protocol was great and wait times were always short.
How was your experience with Daniel Stein at RMA of New York?
I am beyond thankful for Dr. Stein and RMA of NY. I am currently pregnant through my very first round of IUI with a healthy baby. Dr. Stein is amazing and I would highly recommend him to anyone dealing with infertility. He is confident and experienced, but also kind and compassionate. He thoroughly explained all options and covered all my concerns. He got me pregnant quickly, and I truly wish it happens for all other patients. The first time I visited him, he looked at some of my test results from a few months ago in Canada. The RE there told me my numbers are low and made me feel hopeless. Dr Stein said my numbers are good for my age and I may not need any invasive infertility treatments. Then he did an ultrasound on the initial consultation and told me I am ovulating within the next 24 hours. Then he told me "do the work tonight and you may not need to come back here again". Well, I did go back, but his positive and calm attitude is what really sold me. He is absolutely not pushy towards IVF, unlike some other clinics. I had 3 other initial consultations at top NYC fertility clinics, and I picked Dr Stein without a doubt. He is also really careful about the health of mother and baby, and didn't want to risk doing any treatments before our genetic screening results were ready.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
If you are trying to get pregnant, see him. He is one of the best REs. I would advise to ask any questions you have. He is great at explaining and giving you information.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr. Stein personalized my treatment every step of the way. He kept me informed and was always very thorough and specific.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
He suggested IUI as the first treatment and I got pregnant on the very first cycle. I was closely monitored and I think the timing of insemination was perfect.
Describe your experience with the nursing staff at RMA of New York.
I loved Elisa (Dr Stein's nurse) and also Jasmine at Madison location who sometimes got my blood and prepared me on day of IUI. Clinic's availability during weekends and holidays is excellent. The clinic is very Covid aware (checks temperatures and you have to fill forms each time). Phone calls are answered in a timely manner.
Describe your experience with RMA of New York.
Also, the staff at RMA are prompt and professional. Their pricing is really fair and one of the best in New York (despite them being one of the most popular and busiest clinics). And we never had any issues with billing. The financial team tried their best to cover everything they could through my insurance (which was not the case at some other clinics).  Nurses always called me back promptly if I had any questions and were flexible with scheduling. Covid protocol was great and wait times were always short.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Their pricing is really fair and one of the best in New York (despite them being one of the most popular and busiest clinics). And we never had any issues with billing. The financial team tried their best to cover everything they could through my insurance (which was not the case at some other clinics).
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I never had to do IVF so I am not sure.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
8
NPS
6
Age 41 - 42
1 IVF
Poor Egg Quality
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $100K - $199K
Neutral
Doesn't Recommend
Successful
I had serious concerns about how other people at the clinic treated me. He [Dr. Daniel Stein] was always very responsive and thoughtful...I had success with our first transfer which I hadn’t expected. I was 41 when I gave birth. He definitely helped us get to where we wanted to be very quickly. I had a bad experience with the clinic and he was very responsive and made me feel heard and supported...I had a pretty high AMH for my age (2.56 at 41) but he still used pretty high doses of meds I think. I stimmed for 11 days and got 46 eggs which shocked me. 35 fertilized and 31 made it to day one; 10 embryos made it to day 5 and of those half tested PGS normal.
I had serious concerns about [some staff] at the clinic [RMA of New York] treated me...Know that the clinic itself has pitfalls particularly the east side office. But they are very effective. Overall worth it because he [Dr. Stein] is a kind and effective doctor but have eyes open that the east side office is unpleasant at best and you have to go there for retrievals and transfers and on weekends...My final visit was around 9 weeks. The Dr and one nurse said I could be in touch through the end of the first trimester. But when I had a threatened miscarriage at 11 weeks they were unresponsive and unhelpful. They claimed later this is just how fertility clinics operate due to the high cost of malpractice insurance. I have since found out people about who were helped by their clinics after 9 weeks.
How was your experience with Daniel Stein at RMA of New York?
I had success with our first transfer which I hadn’t expected. I was 41 when I gave birth. He definitely helped us get to where we wanted to be very quickly. I had a bad experience with the clinic and he was very responsive and made me feel heard and supported.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Know that the clinic itself has pitfalls particularly the east side office. But they are very effective. Overall worth it because he is a kind and effective doctor but have eyes open that the east side office is unpleasant at best and you have to go there for retrievals and transfers and on weekends.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
I had serious concerns about how other people at the clinic treated me. He was always very responsive and thoughtful
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
I don’t remember dosages. I had a pretty high AMH for my age (2.56 at 41) but he still used pretty high doses of meds I think. I stimmed for 11 days and got 46 eggs which shocked me. 35 fertilized and 31 made it to day one; 10 embryos made it to day 5 and of those half tested PGS normal.
Describe your experience with RMA of New York.
“They get the job done” someone told me and they were right. Weakness of the clinic is that the east side office is unhelpful and unresponsive. I had a very bad experience when I went there at 11 weeks after waking up to a gush of blood. I had called the on call doctor who never called me back. Because it was a Saturday I went to the east side-the only open location. They had me wait for a while then said nobody could see or speak with me because I was too far along (had been told conflicting info earlier in my treatment). At this point I’d been going to RMA for over a year and this was shocking and very upsetting. I insisted on speaking with someone and the clinician who told me “legally we can’t see you” wouldn’t tell me her name and was very antagonistic. So I went to an ER and found out I had a threatened miscarriage.
Describe your experience with your monitoring appointments at RMA of New York.
I preferred the soho office. Hours were later, it was smaller, and the atmosphere was more friendly.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
We paid less than 10k out of pocket including copays
What specific things went wrong at RMA of New York?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
My final visit was around 9 weeks. The Dr and one nurse said I could be in touch through the end of the first trimester. But when I had a threatened miscarriage at 11 weeks they were unresponsive and unhelpful. They claimed later this is just how fertility clinics operate due to the high cost of malpractice insurance. I have since found out people about who were helped by their clinics after 9 weeks.
8
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
2 of 5
Adaptability
4 of 5
6
Clinic
RMA of New York
NY - Westside
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
9
Age 33 - 34
2 IUI
1 Egg Freezing
PCOS
European
Income $200K - $499K
Business Executive
IVF With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr Stein took time to speak with us at our initial consultation and explain all options and then again at the follow up before moving to ivf. He doesn’t speak to you at each step and you won’t see him unless there is a specific reason. I did sometimes feel a bit like a number and my main communication is though the nurses and coordinator...He suggested that we move to ivf after 3 rounds but I just wasn’t ready.
[RMA of NY is] Organized, efficient many locations, nice staff. The financial coordinators are hit or miss but I can tell they care and are responsive. They also seem to be reasonablely priced comparatively. My insurance had a 10k cap that I which I would have know about prior to all the medicated rounds, which the coordinators didn’t inform me about...[our assigned nurse] was great however she was not always the one who called, other nurses were mostly also helpful.
How was your experience with Daniel Stein at RMA of New York?
Dr Stein has many years of clinical experience and I felt in good hands. He’s to the point and let’s you know what he thinks the best treatment is and chances and has been very optimistic with us even when things clearly were not going as we hoped. I went through 3 rounds of letrozol then 2 rounds of clomid and iui. He suggested that we move to ivf after 3 rounds but I just wasn’t ready. When we did decide to move to ivf I did gonal f- menapure, and another drug for ~9 days as I had tons of follicles before retrieval. Dr Klein I believe did my retrieval (this is dependent on timing) and got 40+ eggs, 36 fertilized, 26 to day 5, and resulted in 18 genetically normal embryos . We had to wait a month or so as the clinic was closed over the holiday which was a bit annoying prior to starting the transfer cycle. When we did start he found that I had a bacterial infection - endometris which I guess is somewhat common. I did the first round of antibiotics which didn’t work, did another biopsy and then a 2nd round of antibiotics - which were brutal and both made me pretty sick. They don’t test again after the second round which I sorta wish they would. So that were we are for the past few months, covid hit during this time which obviously is delaying timing.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
If your expecting hand holding every step of the way this isn’t the doctor you.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr Stein took time to speak with us at our initial consultation and explain all options and then again at the follow up before moving to ivf. He doesn’t speak to you at each step and you won’t see him unless there is a specific reason. I did sometimes feel a bit like a number and my main communication is though the nurses and coordinator.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
Ivf agonist protocol - 9 days, had many follicles - retrieved 40+ eggs, resulting in 18 day 5 embryos ( genetically tested)
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Eliza )
Eliza was great however she was not always the one who called, other nurses were mostly also helpful.
Describe your experience with RMA of New York.
Organized, efficient many locations, nice staff. The financial coordinators are hit or miss but I can tell they care and are responsive. They also seem to be reasonablely priced comparatively. My insurance had a 10k cap that I which I would have know about prior to all the medicated rounds, which the coordinators didn’t inform me about.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring was pretty easy and I would go to the Brooklyn office.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
My insurance capes at 10k. Costs for the 5 medicated rounds I paid copays and medication cost ~ 500, ivf paid another 8k which included genetic testing (paid 3k for 26 Embyos tested, 3.5k for each transfer, additional cost for blood work and biopsy’s ~ 2k
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
ESet - clinic does not seem to offer double transfers
What specific things went wrong at RMA of New York?
  • Lost paperwork
Describe the specific things that went wrong at RMA of New York.
Lost husbands paperwork
8
Doctor
Daniel Stein
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
10
Age 29 - 30
3 IUI
1 IVF
PCOS
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
Ashkenazi Jewish
Latinx
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Stein was encouraging, hopeful and I could tell he was intimately caring about my case and trying hard to get me to where I wanted to be...Very clear communicator, he doesn't sugar coat things and he does what he thinks is best for you as if you were his own child...he can sometimes be so straightforward that it stings a little, you have to be able to hear it and not get personally offended..
IVF retrieval process [at RMA of NY] was around $15,600 and for the embryo transfer I believe it was $3,200 and that doesn't include fees to the lab for embryo testing and it doesn't include some of my medication costs...It was a very well-oiled machine and they worked as quickly as possible to get patients in and out. I learned quickly that Mondays and Fridays were the busiest days in the West Side office so to leave myself more time.
How was your experience with Daniel Stein at RMA of New York?
Strengths: Very clear communicator, he doesn't sugar coat things and he does what he thinks is best for you as if you were his own child. He is goal orientated - his goal is to get you to a point of a healthy full term pregnancy as best as he can and he is very persistent about reminding you about that when setbacks or disappointments occur because he is laser focused on that. Extremely goal orientated. Weakness - he can sometimes be so straightforward that it stings a little, you have to be able to hear it and not get personally offended because it truly is coming from a good place and a place of caring to get you to the finish line.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Don't have expectations of every morning monitoring you will see him as the doctors are on rotation, but they are all lovely. Also, Dr. Stein is straightforward, which means he wont sugar coat things, just know that he is trying his best to get you to the finish line, a healthy pregnancy.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr. Stein was encouraging, hopeful and I could tell he was intimately caring about my case and trying hard to get me to where I wanted to be. I had to learn that morning monitoring hours were not the time and place to ask detailed questions since he had many people to see, but he was happy to speak with me afterwards or at an appointment in grave detail as I am someone who wanted to know everything and feel educated about this process.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
We started with PCOS panel as their is a history in my family, then after those results, got on thyroid medication and did my first IUI since nothing else was of concern based on blood work that came back. First IUI resulted in a miscarriage. Then further aggressive testing was performed because that was of concern and they found blood clotting issue as well as a polyp was found in uterus. I was given a recommendation from Dr. Stein to see a hematologist and had surgery to remove polyp. Had two more IUIs which failed and then moved to IVF. Overall things were showing up as unexplained secondary infertility and recurring pregnancy loss so IVF was the next best step to get me towards a healthy pregnancy. I had a retrieval of 14 eggs, 10 made it past day one and shockingly only 2 were ended up viable to send to the lab for genetic testing. If I were to do another retrieval the nurses from RMA shared with me that Dr. Stein would change my medications to help in increasing the amount of eggs they could extract since I had such a steep drop in eggs that made it through the first week. I am now waiting to do my first embryo transfer
Describe your experience with the nursing staff at RMA of New York.
I had one nurse that I clicked with so I would ask to speak with her when I could and when she was in. The other nurses were wonderful as well and only once did a I have a nurse call me and I realized she didn't read through my file well enough before calling me. Otherwise, they were really so wonderful.
Describe your experience with RMA of New York.
Strength: Incredibly organized, attention to detail and ALWAYS trying their best to make you feel important and like a human and not another infertility case. Weakness: I don't know if this is really a weakness, but I remembered when I first started to go and it hit me like a ton of bricks how many men and women are seeing a fertility doctor and I wasn't alone, but at the same time I was still working through my shame of being there and ran into people that I didn't want them to know I was there. The west side office is smaller which I really preferred over the east side because it was more intimate and personal
Describe your experience with your monitoring appointments at RMA of New York.
It was a very well-oiled machine and they worked as quickly as possible to get patients in and out. I learned quickly that Mondays and Fridays were the busiest days in the West Side office so to leave myself more time.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
It was so much especially because my insurance is not that great, coverage is super minimal. IVF retrieval process was around $15,600 and for the embryo transfer I believe it was $3,200 and that doesn't include fees to the lab for embryo testing and it doesn't include some of my medication costs.
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
N/A
9
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Unknown Success
NPS
7
NPS
7
Age 35 - 39
2 IVF
Male Factor
Poor Egg Quality
South Asian
Income $100K - $199K
Lawyer
Neutral
Neutral
Success w/ Doc Not sure
[Dr. Daniel Stein] He responded to most of my questions when asked during appointments or after vis email, but i did feel some answers were quickly glossed over or he did not respond to all questions when emailed...[new patient advice] Do your own research, ask questions, but know he is very strict with his regimen and won’t necessarily change things if they don’t work for you.
[RMA of NY] Nursing staff was nice, but sometimes rushed through explanations or wrote the wrong thing in email while telling you another on the phonr...It is very much a factory and i think they are into their numbers and stats. I was younger without any issues for the first IVF so it worked great (we had male factor), but now I am older (probably have older eggs) and I think their protocol should be tailored more for each individual
How was your experience with Daniel Stein at RMA of New York?
He go me pregnant with my IVF ever, but he is very strict with his regimen. I felt like at that time i was younger and probably didn't need PGD/PGS but it was not really explained to me. When I returned a few years later, I responded extremely well but had very poor fertilization results, which were surprising and i was left stumped and feeling like something had been missed.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Do your own research, ask questions, but know he is very strict with his regimen and won’t necessarily change things if they don’t work for you.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
He responded to most of my questions when asked during appointments or after vis email, but i did feel some answers were quickly glossed over or he did not respond to all questions when emailed. He was very empathetic when the last retrieval did not result in embryos and was available to speak with.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
Antagonist with BC first retrieval and Estrogen priming antagonist protocol for second retrieval.
Describe your experience with the nursing staff at RMA of New York.
Nursing staff was nice, but sometimes rushed through explanations or wrote the wrong thing in email while telling you another on the phonr.
Describe your experience with RMA of New York.
It is very much a factory and i think they are into their numbers and stats. I was younger without any issues for the first IVF so it worked great (we had male factor), but now I am older (probably have older eggs) and I think their protocol should be tailored more for each individual. Also, we felt the urologist with RMA was very disinterested in our case so if you are dealing with male factor, probably best to go somewhere else.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Insurance covered first retrieval/transfer. Next round was about 15k. We also did a FET before second retrieval which cost ~3500 (failed transfer)
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He prefers eSET.
What specific things went wrong at RMA of New York?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
I had great response the second tile and a high number of mature eggs, but none reached to day 5. I feel i could have done a day 3, but they do not offer this. We also felt that there may have been a lab issue, but none were disclosed to us. We just had a very usual result that other doctors were even perplexed by.
7
Doctor
Daniel Stein
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
1 of 5
7
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
7
NPS
8
Age 33 - 34
1 IVF
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Stein did seem open and willing to go over the procedure. But he voiced his opinion early on about what he thought we should do. And being the doctor, the expert, that is probably a good thing. But it felt a bit like he was making the decision for us on what treatment we should do. I believe he did this because he truly felt that this was the best course of action for us and would give us the "best results." He is available at most visits and was very involved in my treatment.
All the staff here [at RMA of New York] was very nice and seemed to be on top of things. The front desk staff are great, they are fast to check you in and have your chart available to help facilitate. ... The only department I was thrilled with is the billing dept (but they have to work with insurance companies, so I get it) but I had to double check a few things with them and not sure they had my financial interest in mind.
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein did seem open and willing to go over the procedure. But he voiced his opinion early on about what he thought we should do. And being the doctor, the expert, that is probably a good thing. But it felt a bit like he was making the decision for us on what treatment we should do. I believe he did this because he truly felt that this was the best course of action for us and would give us the "best results." He is available at most visits and was very involved in my treatment.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
From the beginning go in there saying you want to know all of your options and the expected results of each options, even if Dr. Stein doesn't agree all the options are the best course of action.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
My partner and I are both genetic carriers for hearing loss, which we found out while getting treatment for infertility. Dr. Stein made the decision for us to do IVF before we fully made the decision for ourselves, and that felt a bit forced/rushed. In hindsight IVF is probably the best treatment for us, but we wanted to make the decisions not our doctor. Dr. Stein is willing to explain and talk about options, but he makes his opinion known as well. Which can be good for people who need more guidance, but can come off a bit strong fro others.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
One of the first things we did after the initial consultation and tests was agree to a genetic test. Doing that test we found out that we are both carriers for hearing loss and that set our treatment off. We wanted to start slow, medications first and then IUI treatment, but because our kids have a 1 in 4 chance of having hearing loss Dr. Stein recommended starting right off with IVF, and we agreed. For the first part of the IVF treatment, I did two weeks of injections, going to my doctors office 10 times in those 14 days for blood work and ultrasounds. Once my hormone levels were up and my follicles were large enough I was scheduled for the egg retrieval. The results of the egg retrieval were 7 eggs, 6 were fertilized, 4 matured to the point that they could be biopsied. Of the 4 biopsied and tested 2 eggs are "perfect" and can go on to be implanted. I am now waiting to start the next phase for the egg transfer next.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Kiran Preet Kaur)
My IVF coordinator and the entire nursing staff is so wonderful! I started this treatment scared to give blood, I would faint, and everyone was so nice about it and I no longer pass out. They are all really nice and work hard to make the visits go smoothly. My coordinator was always reaching out to meet or just talk and was available when I needed something.
Describe your experience with RMA of New York.
All the staff here was very nice and seemed to be on top of things. The front desk staff are great, they are fast to check you in and have your chart available to help facilitate. The nurses and other doctors all seem to be on the same team and when I had to see another doctor instead of Dr. Stein, that doctor seemed to know me and my treatment. The only department I was thrilled with is the billing dept (but they have to work with insurance companies, so I get it) but I had to double check a few things with them and not sure they had my financial interest in mind.
Describe your experience with your monitoring appointments at RMA of New York.
For the amount of women that had to show up for monitoring hours that clinic worked really fast and efficiently to see everyone. They did a great job.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
I'm only half way done, but so far about $6,000
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
My doctors office will only do the single embryo transfer on me because the embryos were tested for genetic and chromosome abnormalities, so the changes of the embryos taking are higher. I think that is a safe approach in my circumstance.
7
Doctor
Daniel Stein
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2020, Successful
NPS
10
NPS
10
Age 30
2 IUI
1 IVF
PCOS
European
Income $500K+
Strongly Recommends
Strongly Recommends
Successful
I felt confident that Dr. Stein...he set expectations clearly, but was also very reassuring and confident in the course of treatment. I felt certain throughout the process that he understood my case well, and I had better outcomes than people I know with similar diagnoses to mine whose doctors prescribed different courses of treatment...Strong preference for single embryo transfer...The few times I received news during the journey that was less than ideal, they handled it sensitive, were attentive to my emotions, and were extremely accessible
I felt confident that Dr. Stein and the nursing staff at RMA considered my case and my circumstances individually. The few times I received news during the journey that was less than ideal, they handled it sensitive, were attentive to my emotions, and were extremely accessible. They were also extremely amenable to my changes of heart when it came to my course of treatment (changed my mind a couple times about the timing of progressing to IVF - ended up starting sooner than we had initially planned)
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein was very attentive and also extremely knowledgeable. From my first visit, he set expectations clearly, but was also very reassuring and confident in the course of treatment. I felt certain throughout the process that he understood my case well, and I had better outcomes than people I know with similar diagnoses to mine whose doctors prescribed different courses of treatment.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Just trust his advice - he will give you the good news and the bad news straight.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
I felt confident that Dr. Stein and the nursing staff at RMA considered my case and my circumstances individually. The few times I received news during the journey that was less than ideal, they handled it sensitive, were attentive to my emotions, and were extremely accessible. They were also extremely amenable to my changes of heart when it came to my course of treatment (changed my mind a couple times about the timing of progressing to IVF - ended up starting sooner than we had initially planned)
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
Metformin 2 IUI's with letrozole Antagonist with clomid, "low and slow" stim due to PCOS / high AMH ICSI due to PGS testing Freeze all Fully medicated FET w/ estrace, PIO
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Stefany de Brito Ramos)
My IVF coordinator Stefany was a lifeline through the entire process, and was extremely responsive and reliable. The nursing staff was also very attentive, communicative, knowledgeable, trustworthy, and reassuring when necessary.
Describe your experience with RMA of New York.
STRENGTHS: communication, efficiency of appointments, friendliness WEAKNESSES: it's a large clinic. you are somewhat of a "number," but at the same time that does keep things feeling efficient. There were never delays due to clinic scheduling for starting my cycle or scheduling procedures because a large clinic means they're running 7 days a week and are always available.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
We were fully covered with progyny insurance but had no trouble coordinating between the clinic and insurance
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Strong preference for single embryo transfer
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 30 - 31
4 IUI
2 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $200K - $499K
Lawyer
Strongly Recommends
Strongly Recommends
Successful
Dr. Stein is a genius and I trust him and will always be so happy that he was in my life during a very difficult time...We did our first retrieval and only got one embryo and he advised me to do one more retrieval before the transfer. I was upset to go through this again, but he was absolutely right and we got three healthy embryos in that round! At the transfer, I got pregnant on the first time
[RMA of New York] are top of the line and offer many different services to accommodate each patient. The only weakness is sometimes the nurse would not call with results until the evening...All staff at RMA was amazing and were truly invested in my process. They were always available for phone or questions...They were crowded sometimes, but I never felt that I waited too long
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein is a genius and I trust him and will always be so happy that he was in my life during a very difficult time. He never gave up on me and I was at the clinic over a year and I did not have the best attitude at the beginning. We did our first retrieval and only got one embryo and he advised me to do one more retrieval before the transfer. I was upset to go through this again, but he was absolutely right and we got three healthy embryos in that round! At the transfer, I got pregnant on the first time. He knows what he is doing and he is honest.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Trust him and defer to him. He has so many patients and he has seen it all.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr. Stein clearly loves what he does and you can tell how enthusiastic he is to help each patient. He runs everything really well and just being part of the process makes you feel comfortable.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
We did IUI just to see if it would work since I was only 30. When we went to IVF-it was pretty standard protocol.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Kiran)
All staff at RMA was amazing and were truly invested in my process. They were always available for phone or questions. It was a dramatic time for me and they were there to guide me. I am going to miss them!
Describe your experience with RMA of New York.
RMA. is the best and I would recommend them to anyone. They have so many patients so that really is telling. I got the result I wanted and it seems that a lot of people do. They are top of the line and offer many different services to accommodate each patient. The only weakness is sometimes the nurse would not call with results until the evening.
Describe your experience with your monitoring appointments at RMA of New York.
I loved how they were in the morning and I did not have to miss any work. They were crowded sometimes, but I never felt that I waited too long.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Covered by insurance! I think $15,000 was the cost. Even if not covered-well worth it!
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Single
10
Doctor
Daniel Stein
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Unknown Success
NPS
10
NPS
9
Age 30 - 31
Other
European
Income $0 - $49K
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Daniel Stein] was very knowledgable and answered all of my questions. I didn't feel rushed at all. He also was very positive about the success of their procedures. He left us feeling very hopeful:) I loved that he really wanted us to understand what was going on every step of the way...So far we know that we will be doing our fist IVF cycle as well as using Natera that is creating a PGT-M probe to extract the embryos with the Fragile-X pre-mutation.
They [RMA of New York] mixed up my husband and I's blood labels that got sent to our PGT-M probe so we had to do it again which was frustrating because it delayed the probe a bit longer. They also didn't tell us that it got mixed up until a few days after the fact...They are speedy with bloodwork. They are very self contained so it was really a one stop shop for all of the different parts of the process. They have several locations and pretty flexible hours so it was easy to get in when we wanted.
How was your experience with Daniel Stein at RMA of New York?
He was very knowledgable and answered all of my questions. I didn't feel rushed at all. He also was very positive about the success of their procedures. He left us feeling very hopeful:) I loved that he really wanted us to understand what was going on every step of the way!
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Come prepared to ask any questions you have so that he can help you to get a full picture of your options and what's the best route for you:)
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
He was very caring and clear as he explained every single detail of what he believes is going on in my body and how we will proceed to combat it. He also made it clear that we could choose whatever route felt right for us but also explained what he would do based on our genetic testing.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
We are still waiting to get that information. We will know in the next few weeks! So far we know that we will be doing our fist IVF cycle as well as using Natera that is creating a PGT-M probe to extract the embryos with the Fragile-X pre-mutation.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Kiran Preet Kaur)
My care coordinator seemed to care a lot but she neglected to keep us updated on certain things and I found myself having to email her to get information more than I would have liked. She was very positive but because she wasn't as thorough as we wanted, I sometimes got discouraged about the whole thing.
Describe your experience with RMA of New York.
They are speedy with bloodwork. They are very self contained so it was really a one stop shop for all of the different parts of the process. They have several locations and pretty flexible hours so it was easy to get in when we wanted. Their phone system wasn't always the best because you always had to go through the front desk for any inquiries so you sometimes had to wait a day or two for the right person to call you back. Its best to email them directly and follow up a lot. They are however very thorough and do care so much. They want to make sure that you are fully prepared for everything you will embark on every step of the way.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
My insurance did not cover ANYTHING. All in all ours will be about $20,000 altogether. Visits were $70 each. My insurance is United Healthcare Oxford (Liberty plan)
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Not sure yet. We have not discussed this.
What specific things went wrong at RMA of New York?
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
They mixed up my husband and I's blood labels that got sent to our PGT-M probe so we had to do it again which was frustrating because it delayed the probe a bit longer. They also didn't tell us that it got mixed up until a few days after the fact. They also didn't tell us immediately what all of the exact steps were when preparing for what we thought would be our first approach. This never happened due to my genetic results coming back with a pre-mutation. I feel like I sometimes had to call and ask things that I thought they would have told me ahead of time.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 36
3 IUI
2 IVF
Diminished Ovarian Reserve
Unexplained
Income $200K - $499K
Teacher
Strongly Recommends
Strongly Recommends
Successful
My first retrieval yielded two embryos and due to wanting two children, he [Dr. Stein] suggested doing one more (he wants two viable embryos for each child you want). My second retrieval he completely changed the medical protocol and I ended up with 8 embryos! My first implant took, and I’m currently pregnancy and expecting in 2020. Dr. Stein is personable and you really feel like he wants you to be successful. I will definitely be back with him when I’m ready for baby 2.
[The nurses at RMA of New York] are so friendly and communicative. Always call you the same day as your bloodwork and explain everything. They are wonderful!!...Monitoring is from 7am-8:30am everyday. If in a rush, get there by 6:50, but they always have two doctors there, so you are usually in and out within 30 minutes if you show up later. There are always nurses there also if you need to meet with them...They only transfer one at a time at RMA. It is safer for both mother and fetus. They educate you on why.
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein is straightforward, honest, and gives you data based information. I did 3 IUI’s by choice (he told me there was a low percent chance they would work for me, but IVF felt too extreme for me to start with) that were unsuccessful. I then moved to IVF. My first retrieval yielded two embryos and due to wanting two children, he suggested doing one more (he wants two viable embryos for each child you want). My second retrieval he completely changed the medical protocol and I ended up with 8 embryos! My first implant took, and I’m currently pregnancy and expecting in 2020. Dr. Stein is personable and you really feel like he wants you to be successful. I will definitely be back with him when I’m ready for baby 2.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Trust him and his team. They know what they are doing.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr. Stein’s team is very personable, gives you same-day phone calls with updates after bloodwork and appointments, and are in constant contact.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
3 IUI’s—Clomid then IUI’s which did not work (he has said they have a very low percent chance of working for me but I did them by choice.) 1st retrieval—GonalF and Menopur 2nd retrieval—estrogen patch priming, gonal F, menopur. The estrogen priming seemed to make a big difference for me. Implant: estrogen and progesterone
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Angie (coordinator), Eleza and Krista (Nurses))
They were AMAZING! They are so friendly and communicative. Always call you the same day as your bloodwork and explain everything. They are wonderful!!
Describe your experience with RMA of New York.
Strengths: brilliant doctors and their teams, communication is amazing, space is clean, staff is friendly, open 364 days a year. Weakness: Your doctor might not do your retrieval and IUI’s. If doing IVF they will do your implant and pregnancy ultrasounds. Must go to Eastside office on weekends and it’s crowded—get there early!
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring is from 7am-8:30am everyday. If in a rush, get there by 6:50, but they always have two doctors there, so you are usually in and out within 30 minutes if you show up later. There are always nurses there also if you need to meet with them.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Our second retrieval we paid out of pocket, almost everything else (including all meds for the whole process) were covered by insurance. We probably spent 15K-ish.
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
They only transfer one at a time at RMA. It is safer for both mother and fetus. They educate you on why.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
2
NPS
7
Age 34 - 35
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Prefer not to answer
Income $200K - $499K
Marketer or PR
Doesn't Recommend
Neutral
Unsuccessful
I saw Dr stein once during my most recent cycle. Once. Things were clearly not going great but I never got analysis or felt like a pivot was being made....Dr. Stein is relatively blunt, which i appreciate, but I never felt like he was analyzing me or putting together plans/recos specific to me while in the midst of my cycle. the fact that i saw him once, and that we never had ANY discussions throughout my cycle made me feel like a number.
the nurses [RMA of NY] were really human, compassionate, and clear communicators.... strengths: they are well practiced, and well coordinated in terms of how they work - it's a pretty well oiled machine but this also is their biggest weakness: they are a machine. It was really easy to feel like a number vs. a patient who's heart is on the line.... with my first cycle, I never got a phone call that all embryos had arrested. I found out when I called to report day 1
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein is relatively blunt, which i appreciate, but I never felt like he was analyzing me or putting together plans/recos specific to me while in the midst of my cycle. the fact that i saw him once, and that we never had ANY discussions throughout my cycle made me feel like a number.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
he is a grown up and won't give you false hope, but you REALLY need to push hard and advocate for yourself if you want time and input from him.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
I saw Dr stein once during my most recent cycle. Once. Things were clearly not going great but I never got analysis or felt like a pivot was being made.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
My first cycle was antagonist protocol, where I was on gonal f, menopur, and cetrotide. I was a slow responder to the medications, so was on stims for a full 14 days. the retrieval yielded 12 eggs, 9 mature all of which fertilized.. but nothing made it to blastocyst and all remaining embryos arrested on day 6 before making it to blast (most had died off around day 3). The second cycle i was shifted to microflare protocol, using lupron, follistim, menopur. Again I was a slow responder, requiring 14 days of stims. Retrieval led to only 9 eggs, 7 mature, 5 fertilized, and zero making it to blatocyst. All arrested between days 3 and 5. Heartbreak city.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Coordinator: Tova Niderberg)
the nurses were really human, compassionate, and clear communicators. I really liked them and felt like they knew me. my ivf coordinator was lovely - but young - because she was there to help with scheduling and not medical advice, the role she could play was pretty limited.
Describe your experience with RMA of New York.
strengths: they are well practiced, and well coordinated in terms of how they work - it's a pretty well oiled machine but this also is their biggest weakness: they are a machine. It was really easy to feel like a number vs. a patient who's heart is on the line.
Describe your experience with your monitoring appointments at RMA of New York.
It was pretty well oiled of a machine, but it did impact my day - I had to be there 7 - 8:30 am every day, which was challenging with daycare drop off and work, but i made it work. it was easier to just have a window that I could communicate to others than have to make individual appts for me.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
All in all, i spent about $25K on 2 cycles of IVF, and that's AFTER some insurance coverage. It breaks down as follows: $7K on doctors visits, procedural fees, etc. $16K on prescriptions $2K on a separate procedure (hysteroscopy) my insurance covered (so in ADDITION to what I spent): $K on prescriptions (this was my lifetime max, and i burned through it immediately) $5K on doctors visits/care which was about half of my fertility coverage
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
we did not make it here, but I know he was a proponent of single embryo transfer.
What specific things went wrong at RMA of New York?
  • Failed to call with results
Describe the specific things that went wrong at RMA of New York.
with my first cycle, I never got a phone call that all embryos had arrested. I found out when I called to report day 1 on a sunday and a doctor on call phoned me... I had left a message wondering what next steps were now that I was on day 1 to prep for a transfer, and she was confused about what I would be transferring. "you have no embroys with us" she said. Last I had spoken to them I had 3 that were still progressing. They told me later that they have in their logs that a nurse called and left a message, but a) I never got a message. my phone is glued to me b) should they leave that in a message anyway?
2
Doctor
Daniel Stein
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
2 of 5
7
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2018 - 2019, Unsuccessful
NPS
3
NPS
4
Age 33 - 34
5 IUI
2 IVF
Poor Egg Quality
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Lawyer
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I saw Dr. Stein for a long time. He has a lot of patients. I needed to explain my backstory to him each time and felt he never knew or remembered who I was even after many IUIs and a couple IVF cycles...has been doing this for a very long time and knows his stuff. However his overconfidence was off putting to me. He talked a big game about how great and successful IVF is however I felt he did not give me realistic expectations for my own situation. I also felt that he has the same protocol for everyone and does not waiver from that. I felt that he has no bed side manner and bushed aside many of my concerns. New Patient Advice
RMA is huge. I spoke with countless nurses. They were all competent and compassionate...a factory. But it's a well oiled factory. During the week I'd go to the West side office and the wait was really hit or miss. Sometime I'd show up at 8am and be out in 15min. Sometimes I'd show up at 8am and wait 45min to be seen. On the weekends you must go to the east side office. This was usually very crowded with wait times of 1hr +.
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein has been doing this for a very long time and knows his stuff. However his overconfidence was off putting to me. He talked a big game about how great and successful IVF is however I felt he did not give me realistic expectations for my own situation. I also felt that he has the same protocol for everyone and does not waiver from that. I felt that he has no bed side manner and bushed aside many of my concerns.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Don't expect to see him for monitoring or egg retrieval. Also if you are someone who does a lot of research and wants to be very informed consider someone else. If you want to not do a lot of research on your own and want follow the recommendations of a confident competent doctor, consider him.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
I saw Dr. Stein for a long time. He has a lot of patients. I needed to explain my backstory to him each time and felt he never knew or remembered who I was even after many IUIs and a couple IVF cycles.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
Dr Stein always recommends a freeze all cycle with PGS testing and single embryo transfers. As a low responder, I decided this is not the treatment plan I want to follow and have since switched doctors.
Describe your experience with the nursing staff at RMA of New York.
RMA is huge. I spoke with countless nurses. They were all competent and compassionate.
Describe your experience with RMA of New York.
RMA is definitely a factory. But it's a well oiled factory. During the week I'd go to the West side office and the wait was really hit or miss. Sometime I'd show up at 8am and be out in 15min. Sometimes I'd show up at 8am and wait 45min to be seen. On the weekends you must go to the east side office. This was usually very crowded with wait times of 1hr +.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
I had insurance but paid OOP for some services. I believe ICSI cost $2500 and PGS testing $1500.
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Stein will only transfer 1 embryo.
3
Doctor
Daniel Stein
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
3 of 5
4
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
7
NPS
8
Age 43 - 44
6 IUI
2 IVF
Donor Sperm
Diminished Ovarian Reserve
Tubal Blockage
Uterine Fibroids
Latinx
Income $50K - $99K
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Stein is very knowledgeable and realistic. I appreciate his management of expectations, while also providing hope. I thought he would be the one doing all my procedures and that I would be in direct contact with at all times. But this is not how RMA operates. So I've been mostly in contact with nurses and his staff.... Dr. Stein is very concise and gives just enough information. However, if you push a bit he gives more information.
The systems and daily operations are very straight forward and easy to navigate. I am an RMA west side patient. However, procedures bad weekend monitoring is done at the east side location. It's very busy!. Staff is always willing to help. Finance, check in, phone calls, after hours service. All very easy to navigate.... [Nurse] AMAZING! Very patient, compassionate, caring. They took the time to answer my questions, no matter how many times I asked.
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein is very knowledgeable and realistic. I appreciate his management of expectations, while also providing hope. I thought he would be the one doing all my procedures and that I would be in direct contact with at all times. But this is not how RMA operates. So I've been mostly in contact with nurses and his staff. All very nice. I appreciate that he is available via phone or in person relatively easy.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Come prepared with questions and push for more details. I am someone who needs to know understand every bit of the process. Dr. Stein is very concise and gives just enough information. However, if you push a bit he gives more information.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Most of my contact had been with the nurses, who are amazing. Most of them very knowledgeable and patient. Take the time to answer my questions and call the same day. My contact with Dr. Stein has been much less. I expected to be more in direct contact with him throughout the process, however, the option of scheduling phone or in person appt is always open.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Tova for IVF. Eliza--RN)
AMAZING! Very patient, compassionate, caring. They took the time to answer my questions, no matter how many times I asked.
Describe your experience with RMA of New York.
The systems and daily operations are very straight forward and easy to navigate. I am an RMA west side patient. However, procedures bad weekend monitoring is done at the east side location. It's very busy!. Staff is always willing to help. Finance, check in, phone calls, after hours service. All very easy to navigate.
Describe your experience with your monitoring appointments at RMA of New York.
Hours are 7-8:30 at West Side office. It's a much smaller office than the East side, so it feel more intimate. Technicians are very efficient and quick. It's a well run operation. If you go only for bloodwork, it's pretty quick. If you also have ultrasound it's a bit more time but not too much more.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Approx: $7000 for each IVF cycle, including insurance co-pays, ICSI, PGS, meds.
7
Doctor
Daniel Stein
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
8
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
9
Age 39 - 40
1 IVF
PCOS
Black or African-American
Income $200K - $499K
Doctor
3rd of 3 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Stein] diagnosed conditions no one mentioned before and gave me clear feedback on how we were going to address various things. He listened to all of my concerns about going through IVF multiple times and made sure that I felt safe...He is very direct...if that is off-putting, you may want to reconsider. I loved his blunt approach and his honesty. He also has a great sense of humor... He tested me for bacterial endometritis (which can happen in women that have had IVF and IUI and can prevent implantation during FET) and I definitely had it. We treated it for 2 weeks and then re-biopsied to confirm I was clear.
My care coordinator Nicole [at RMA of New York] was amazing. She was constantly available by phone or email and ensured that all of my questions or concerns were answered. They called when they said they would and all verbal instructions were backed up with an email. Everyone was friendly and gentle and nothing was ambiguous...Monitoring hours are in the morning. However, it runs very smoothly and I was never sitting around waiting for more than 20 to 30 minutes...and those waits were usually on the weekend. On weekdays, I hardly waited at all and could go to monitoring and still be on time for work.
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein is not the most "warm and fuzzy", but he is very compassionate and very direct. It is obvious that he cares about every patient that walks into his office. He is efficient and he is one of the most knowledgeable doctors I've met. He diagnosed conditions no one mentioned before and gave me clear feedback on how we were going to address various things. He listened to all of my concerns about going through IVF multiple times and made sure that I felt safe.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
He is very direct...if that is off-putting, you may want to reconsider. I loved his blunt approach and his honesty. He also has a great sense of humor.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Always addressed by name. Always saw a doctor during my visits. Emails and phone calls addressed rapidly.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
1. He diagnosed me with PCOS (first time anyone said this to me fyi) and put me on metformin to improve my egg quality and my response to my drugs. 2. He said that my ovaries were very responsive and used lower doses of stimulation drugs for my IVF so I'd be more comfortable would have fewer side effects. 3. He set me up with a nutritionist so that I could lose weight and learn how to eat better for a person with PCOS (and I lost 60 pounds!). 4. He tested me for bacterial endometritis (which can happen in women that have had IVF and IUI and can prevent implantation during FET) and I definitely had it. We treated it for 2 weeks and then re-biopsied to confirm I was clear.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Nicole)
My care coordinator Nicole was amazing. She was constantly available by phone or email and ensured that all of my questions or concerns were answered. They called when they said they would and all verbal instructions were backed up with an email. Everyone was friendly and gentle and nothing was ambiguous.
Describe your experience with RMA of New York.
Strengths - thorough, efficient, multiple locations, everyone works together, very clear financial information Weaknesses - everything is done at the Madison Avenue location on weekends and it can be very busy with a bit of a wait
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring hours are in the morning. However, it runs very smoothly and I was never sitting around waiting for more than 20 to 30 minutes...and those waits were usually on the weekend. On weekdays, I hardly waited at all and could go to monitoring and still be on time for work.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
My costs were predominantly covered by our insurance. However, we spent approximately $700 to $800 in lab fee copays and office copays and our medications cost us roughly $2000 to $3000.
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Stein ONLY does single embryo transfers. We discussed the trade-offs and I was comfortable given my age and the higher risks of complications and pre-term labor with multiples.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 35 - 39
4 IUI
2 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $500K
Strongly Recommends
Strongly Recommends
Successful
Dr. Stein was always honest about what to expect. This was helpful especially during the times when things did not go as I wanted them to go. I also really appreciated the fact that I could email Dr. Stein at any point with any question and he would answer promptly. I was a worrier throughout the process and he definitely eased my mind on multiple occasions. This is not an easy process for anyone but I always felt that I was in good hands and that Dr. Stein knew exactly how to achieve the best possible result given my situation.
I think like most clinics there is a wait during monitoring hours [at RMA-West Side]. It could be as little as few minutes and as long as 30/45 minutes. If you come very early then usually there are no issue with the wait. I personally was not bothered by this so the best advise that I would give to a new patient is to expect it or at least try to work around it by coming in very early. At the end of the day its worth it and if you have many good books on your "to read list" this would be a good opportunity to catch up.
How was your experience with Daniel Stein at RMA of New York?
I was treated by Dr. Stein in 2014/2015 and then again in 2017/2018. He was recommended to me by my ObGyn who is absolutely fantastic. Throughout the treatment I felt very confident that I was in good hands and that Dr. Stein will achieve the best possible outcome. He was always honest with me and, most importantly, was available to answer any questions via email.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Focus on what's important which is being treated by a knowledgeable doctor who has a wealth of experience and knows what he is doing.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr. Stein was always honest about what to expect. This was helpful especially during the times when things did not go as I wanted them to go. I also really appreciated the fact that I could email Dr. Stein at any point with any question and he would answer promptly. I was a worrier throughout the process and he definitely eased my mind on multiple occasions. This is not an easy process for anyone but I always felt that I was in good hands and that Dr. Stein knew exactly how to achieve the best possible result given my situation.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
We started with IUI. I got pregnant on the second try but unfortunately miscarried at 7 weeks. We tried two more IUIs and then switched to IVF. The first egg retrieval was not successful as only 1 embryo survived and it did not pass the genetic testing. The second try was successful and we ended up with 3 healthy embryos. We did 3 transfers. 1 resulted in our beautiful son. The second resulted in a miscarriage. And the third one resulted in a healthy pregnancy. Due date is in September 2018.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Eliza)
Eliza was great. She guided me through every treatment. He attitude was always so positive and she always seemed like she was happy to see me and genuinely wished me well. The coordinators are good but not great. The main reason is that they are not as organized as some of the other staff. You really have to be on top of them to ensure that you get the right medication and everything is received timely.
Describe your experience with RMA of New York.
I think like most clinics there is a wait during monitoring hours. It could be as little as few minutes and as long as 30/45 minutes. If you come very early then usually there are no issue with the wait. I personally was not bothered by this so the best advise that I would give to a new patient is to expect it or at least try to work around it by coming in very early. At the end of the day its worth it and if you have many good books on your "to read list" this would be a good opportunity to catch up.
Describe your experience with your monitoring appointments at RMA of New York.
The monitoring hours are every day from 7am until 8:30am (plus minus 30 minutes as I do not remember exactly). The later you come the more people are waiting. For the most part, the wait was not long. If you arrive early then there might not even be a wait.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Most of the treatments were covered by my insurance. However, the genetic testing was out of pocket.
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I am not exactly sure if there is a preference but all of my transfers were single embryo transfers and we never really discussed it to be anything else.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
6
NPS
7
Age 35 - 36
1 IVF
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Business Executive
1st of 2 Docs
Doesn't Recommend
Neutral
Success w/ Doc Not sure
When I wanted to add lovenox for low grade anticardiolipin levels, he [Dr. Daniel Stein] was not supportive. Said it was risky (for bleeding) and wouldn't help...Dr Stein did not seem to remember my case well...I found him dismissive and not patient with my questions. Having said that, despite the huge amount of patients at RMA, overall I thought they did a good job in making patients feel heard - I just didn't necessarily feel that with Dr Stein.
RMA is a strong clinic and well organized. It is huge, and they do a good job of managing individual cases. They always return phone calls within the hour. It does feel like a bit of a factory given the size. They are also fairly conservative/traditional. They do not believe in immunology issues and are not particularly open/imaginative about understanding RPL. They are very evidence-based, which is not a bad thing, but I do wonder since other places are more open to experimental treatments!
How was your experience with Daniel Stein at RMA of New York?
Dr Stein is smart, experienced and knows his stuff. He explains things well and is a realist - a described pessimist. I think he did a good job with our egg retrieval, as he was very exacting about my timing and when to trigger. We got good results from the retrieval (though a lot of that is because of my eggs). I found the transfer VERY uncomfortable (I am not a great gyno patient) and he was incredibly impatient and unsupportive in the moment. My transfer took, but then I miscarried at 5.5 weeks, exactly the same time I had miscarried with my two natural pregnancies. Despite the fact that he had pushed for IVF to control for embryo quality, and then the embryo quality didn't seem to make a difference (they were PGD tested), he had no explanation for why I might have miscarried. He also was not overly sensitive and wanted to just 'try again.' he said it's a numbers game. He was very dismissive of my suggestions (other women in my family had a bicornuate uterus, but he immediately said I didn't have that). When I went to get a second opinion from another clinic, they suggested a different protocol. I brought that suggestion back to him and he was immediately dismissive, judgmental and unprofessional. He told me that clinic had a 'terrible reputation' (despite the fact that he had trained the doctor) and that their suggestions were off-base. This was a phone call, after not responding to my email for a few weeks. He claimed he had. Overall, he left a very bad taste in my mouth and I felt unsafe/uncared for in his care. I think he is very smart and knows his stuff but is very arrogant and not open-minded. While I think he likely provides good care overall and helps a lot of women have success, I would not recommend him to a close friend.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Be your own advocate, and push him hard if you disagree.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
There were so so many patients in and out of RMA - there would often be at least 20 other women in the waiting room while I was there. Dr Stein did not seem to remember my case well (I had had a horrible miscarriage with gushing blood for 12 days, came to see him to make sure I wasn't hemorrhaging and he helped break up the clots, and then had no memory a short time later as to why I would be anemic. Also didn't seem to check my chart). I found him dismissive and not patient with my questions. Having said that, despite the huge amount of patients at RMA, overall I thought they did a good job in making patients feel heard - I just didn't necessarily feel that with Dr Stein.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
I believe it was a standard protocol, with menapur, gonal F, and the trigger. for the transfer, we used PIO and estrace. When I wanted to add lovenox for low grade anticardiolipin levels, he was not supportive. Said it was risky (for bleeding) and wouldn't help.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Eliza?)
Eliza is amazing!! There was another nurse too who comforted me when I cried about starting PIO. I wish I remember her name. Overall, the nurses are amazing there.
Describe your experience with RMA of New York.
RMA is a strong clinic and well organized. It is huge, and they do a good job of managing individual cases. They always return phone calls within the hour. It does feel like a bit of a factory given the size. They are also fairly conservative/traditional. They do not believe in immunology issues and are not particularly open/imaginative about understanding RPL. They are very evidence-based, which is not a bad thing, but I do wonder since other places are more open to experimental treatments!
Describe your experience with your monitoring appointments at RMA of New York.
I liked that the hours were early and I could go before work, and the window of time was substantial. However, it is such a huge place that sometimes I would wait an entire hour. And there was no way to predict it! So I'd have to go much earlier than I wanted just in case. It did feel a bit like cattle call.
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
For me, Dr Stein believed strongly in transferring one embryo, because multiples bring higher risks. I agree with this assessment and appreciated it. (He also has twins himself, so that may bias him).
What specific things went wrong at RMA of New York?
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
They did not give my husband clear instructions about when to ejaculate at home to prepare for the sperm deposit. It was very stressful.
6
Doctor
Daniel Stein
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
7
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 28
1 IVF
Male Factor
PCOS
Tubal Blockage
Recurrent Pregnancy Loss
Other
South Asian
Income $100K - $199K
Consultant
Strongly Recommends
Strongly Recommends
Successful
Right from the first visit the Dr. Stein was very empathetic and caring, but also very practical with reference to treatment options... he suggested IVF as our best option. Although initially we were not sure whether we need to opt this as our first course, he patiently discussed and explained the complications of IUI given my history of Ectopic; and how there is an option to use the ICSI & PGS tested embryos to reduce the chances of miscarriage due to chromosomal abnormalities, thereby reducing 2 major risks. Dr Stein was present at most of monitoring sessions during retrieval and transfer cycle. He ensured all our questions were answered at these visits and also was available via. email if needed. He coordinated with my other doctors such as endocrinologist and hematologist whenever necessary.
It took me less than half hour [at RMA of New York] most days for monitoring in the morning and was able to get back to work on time. Initial paperwork, tests for spouse, insurance approvals were also handled without any hassles...The nursing team was very good in communicating the results; answering our questions with regard to any concern or medication; reachable easily; called back ASAP in case of immediate need (like spotting / medication dosage questions / urgent refills). They were also very helpful in navigating me to the right pharmacy to get medication immediately, when my initial pharmacy failed to deliver on time. Excellent co-ordination and timing during morning monitoring hours.
How was your experience with Daniel Stein at RMA of New York?
Dr Stein was excellent in understanding my history, breaking multiple issues causing infertility; explaining the risk factors associated with each issue; and how & when it requires treatment. He educated us on some of the misconceptions we had - ex: the chromosomal test results after 2nd miscarriage resulted in no abnormalities in the fetus. Therefore we had ruled out chromosomal abnormality as one of the reasons for miscarriage in our case. However, Dr Stein explained that if the tested fetus was male then only we could be absolutely sure that the sample was of the fetus. As in our case this was female, there was a chance that the sample may have been of the mother and not the fetus. If other things were not an issue, he suggested IVF as our best option. Although initially we were not sure whether we need to opt this as our first course, he patiently discussed and explained the complications of IUI given my history of Ectopic; and how there is an option to use the ICSI & PGS tested embryos to reduce the chances of miscarriage due to chromosomal abnormalities, thereby reducing 2 major risks. Dr Stein was present at most of monitoring sessions during retrieval and transfer cycle. He ensured all our questions were answered at these visits and also was available via. email if needed. He coordinated with my other doctors such as endocrinologist and hematologist whenever necessary. Even after the transfer cycle, there were instances where we assumed it was not going to be successful due to spotting/bleeding. However, Dr Stein was very reassuring at each visit; conducted extra blood and ultrasound monitoring whenever necessary; and adjusted the medications immediately when needed. I would highly recommend Dr Stein for his knowledge, experience and excellent care & service through out the process. He was empathetic as well as realistic, practical and above all highly trust worthy.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
No matter how small your concern is, ask questions to him or the team directly rather than searching it over the internet.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Right from the first visit the Dr. Stein was very empathetic and caring, but also very practical with reference to treatment options. The team made sure I was comfortable through out the treatment with regard to each aspect and answered questions without any hesitation.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
I think it was an antagonist protocol; Drugs - Gonal F, Generelix, Menopur, Leuprolide, HCG, Estrace, Progestrone in Oil, Medrol; Results - 29 eggs retrieved out of which 8 were good embryos; 1st transfer of the best embryo was successful.
Describe your experience with the nursing staff at RMA of New York.
The nursing team was very good in communicating the results; answering our questions with regard to any concern or medication; reachable easily; called back ASAP in case of immediate need (like spotting / medication dosage questions / urgent refills). They were also very helpful in navigating me to the right pharmacy to get medication immediately, when my initial pharmacy failed to deliver on time. Excellent co-ordination and timing during morning monitoring hours. It took me less than half hour most days for monitoring in the morning and was able to get back to work on time. Initial paperwork, tests for spouse, insurance approvals were also handled without any hassles.
Describe your experience with RMA of New York.
Strengths - Excellent doctors, good lab providing results on same day, great team of staff who are available all days of week and very friendly, very comfortable monitoring hours accommodates working people, doctor and nurses available via. email or call for answering any questions, immediate attention and treatment when required. I did not come across any particular weakness, however I feel the finance team has a chance to improve with respect to coordinating with the medical team in case of changes during the treatment and sending the receipts after payment.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring hours were well run, everyday morning 6-8:30. Perfect for working women like me. There was hardly much wait time, was in and out within half hour most days. Weekend and holiday monitoring is usually at the mid-town clinic.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Most of my treatment cost was covered under insurance, briefly the amount billed on insurance initial doctor visit, lab tests was billed about $1200; Retrieval - around $7500; Embryo preservation (lab) - $1000 per year; FET - $2,480; ICSI - $2500 and PGS - $3550(depends on no.of embryos and was not covered by insurance)
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr Stein recommended single embryo transfer and also did explain the complication specific to my case in case of multiple embryo transfer.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 31
1 IUI
2 IVF
Male Factor
Poor Egg Quality
European
Income $100K - $199K
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
My husband and I could not say enough good things about our experience with Dr. Stein..I also have cerebral palsy and was unsure if this affected our ability to conceive...Dr. Stein was extremely thorough and to the point in our first consultation, which put me at ease... After some testing it was determined that we had male factor fertility (morphology) and Dr. Stein was very honest in his recommendations and made sure we understood what each would entail. He also figured out ways to do my examinations that kept me comfortable. Dr. Stein was also always willing to answer questions via email and in the office during monitoring hours.
One large plus to RMA was their early monitoring hours, so it would not interfere with my work schedule. We found if we got there early it would go rather quickly. The nursing staff always had a smile and were very gentle. The IVF and financial coordinators were always quick to respond to emails... If I was not seeing Dr. Stein for monitoring the other doctors knew my case....My husband and I could not say enough good things about our experience with Dr. Stein and the staff at RMA.
How was your experience with Daniel Stein at RMA of New York?
My husband and I could not say enough good things about our experience with Dr. Stein and the staff at RMA. We sought a consultation after trying without success for one year. I also have cerebral palsy and was unsure if this affected our ability to conceive in anyway. It was extremely easy to arrange an appointment with the office and get everything started. The office returned phone calls and addressed all of our insurance questions. We had looked into engaging in care with two other institutions and had negative experiences with the office staff. Dr. Stein was extremely thorough and to the point in our first consultation, which put me at ease- especially knowing all the options that could be available to us. After some testing it was determined that we had male factor fertility (morphology) and Dr. Stein was very honest in his recommendations and made sure we understood what each would entail. He also figured out ways to do my examinations that kept me comfortable. Dr. Stein was also always willing to answer questions via email and in the office during monitoring hours.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Listen to him. He is up to date on the medical literature and does what he knows is medically necessary and no more to put you at minimal risk and maximum chance of success.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
He always greeted with smile, willing to answer questions via email. If I was not seeing Dr. Stein for monitoring the other doctors knew my case.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
We did one IUI, with letrazole and trigger shot. After realizing extent of male factor issue IVF was recommended. 1 retrieval cycles with, PGS and ICSI (10 eggs retrieved, 3 to day 5, none genetically normal after PGS testing). Used gonal F, cetratide, menopur. I was a slow responder. Second cycle he changed protocol to lupron micro flare with much higher doses of gonal F and menopur as I was a slow responder, as he felt I had a diagnosis of poor egg quality. This time we had 14 eggs retrieved, 6 to day 5, 3 were genetically normal after PGS testing). 1st transfer with 1 embryo was successful- currently I am 10 weeks pregnant with a little boy.
Describe your experience with the nursing staff at RMA of New York.
The nursing staff always had a smile on their face and very accommodating. Made you feel at ease very early in the morning and throughout entire process. Always available to answer questions.
Describe your experience with RMA of New York.
One large plus to RMA was their early monitoring hours, so it would not interfere with my work schedule. We found if we got there early it would go rather quickly. The nursing staff always had a smile and were very gentle. The IVF and financial coordinators were always quick to respond to emails.
Describe your experience with your monitoring appointments at RMA of New York.
One large plus to RMA was their early monitoring hours, so it would not interfere with my work schedule. We found if we got there early it would go rather quickly. The nursing staff always had a smile and were very gentle. Dr. Stein was usually the one there, and if not, the other doctors were very kind.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
The clinic was willing to bill my primary insurance and then run it through my secondary before billing us.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2017, Successful
NPS
10
NPS
10
Age 30 - 38
1 IUI
3 IVF
1 Egg Freezing
Donor Eggs
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Marketer or PR
Strongly Recommends
Strongly Recommends
Successful
He's [Dr. Daniel Stein] has a very nice way of explaining your chances, being honest and ensuring you aren't wasting your time. But nicely. He knew when I should keep going and when I should switch tactics. He also knew when to start preparing me for more dramatic alternatives (egg donors)... Moved to egg donor. Explained all the options very well. Chose using frozen eggs from Donor Egg Bank. 7 mature eggs. 3 fertilized. 2 day 5s. Put them both in fresh. No PGS. Pregnant.
I love RMA. It's a big group proactive and you might not see your actual doctor much. But I loved all the other doctors I saw...She [nurse at RMA] was lovely. I emailed her all the time and she was reassuring and answered all my questions same day...Weekdays was easier and quicker. Weekends we all have to go to east side - so more jammed and longer wait. But it didn't bother me. Staff was nice and efficient.
How was your experience with Daniel Stein at RMA of New York?
He's has a very nice way of explaining your chances, being honest and ensuring you aren't wasting your time. But nicely. He knew when I should keep going and when I should switch tactics. He also knew when to start preparing me for more dramatic alternatives (egg donors).
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Don't be afraid to ask questions. He and his staff are happy to explain everything and make you feel like they are recommending the best path forward.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
I love Dr Stein and his staff. They were sweet and understanding. I got to know them well over the months. They truely care about you, and answer all your questions.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
I froze my eggs in my early 30s and already had reduced reserve. I went back at 36 to get pregnant. The one IUI was unsuccessful and I love that we didn't waste any more time with that My eggs didn't defrost well (there weren't that many) and I had to move to IVF. Always did aggressive drug protocol due to low reserve. My first new IVF only got 3 mature eggs. 2 fertilized and 1 made to Day 5. It was PGS tested and it was normal. Miscarried. Second IVF I got 6 eggs with a different protocol. 5 fertilized. 1 was Day 5. PGS. Not normal. He started to prep me to donor eggs due to low probability of success. Said we'd try one more time and if I didn't get at least 1 egg - need to switch to egg donor 3rd IVF. Converted to IUI due to only 1 egg being stimmed. Moved to egg donor. Explained all the options very well. Chose using frozen eggs from Donor Egg Bank. 7 mature eggs. 3 fertilized. 2 day 5s. Put them both in fresh. No PGS. Pregnant.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Dara )
She was lovely. I emailed her all the time and she was reassuring and answered all my questions same day.
Describe your experience with RMA of New York.
I love RMA. It's a big group proactive and you might not see your actual doctor much. But I loved all the other doctors I saw. In particular Dr Davis at the soho location
Describe your experience with your monitoring appointments at RMA of New York.
Weekdays was easier and quicker. Weekends we all have to go to east side - so more jammed and longer wait. But it didn't bother me. Staff was nice and efficient.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Hard to say because my insurance picked up a lot. I paid $65k out of pocket for all my treatments (1 IUI, 3.5 IVF, and donor egg cycle)
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He left it up to me after explaining the risks of twins. He prefers 1 but I did 2 in the last run and it worked. Singleton
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 33
2 IUI
1 IVF
1 Egg Freezing
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Accountant
Strongly Recommends
Strongly Recommends
Successful
He's [Dr. Stein] very blunt which I prefer...You don't always see him during monitoring hours because the doctors rotate and I preferred to go to a more convenient location which was closer to my office...He answered any and all questions, was available for phone calls if I had concerns. Made sure I understood the procedure and all possible outcomes...Since we had unexplained infertility, he suggested doing Clomid and HcG first...
I've been to 3 [RMA] locations (Westside, Soho, and Madison Ave) and all have been clean and organized which are the first things I look for. The staff is amazing at all 3 locations. The wait is usually between 30 mins - an hour but it goes fast considering how many people they see...The nursing team and IVF coordinator are amazing. They're super sweet and responsive. You deal more with them then your doctor since you see whichever doctor is on rotation during monitoring but your specific doctor will review your results and have the nurses call you.
How was your experience with Daniel Stein at RMA of New York?
He's very blunt which I prefer. I don't need a doctor who's going to hold my hand but rather give me the good, bad, and ugly straight up. You don't always see him during monitoring hours because the doctors rotate and I preferred to go to a more convenient location which was closer to my office.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
If you want someone who's going to coddle you, he's not for you.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
He answered any and all questions, was available for phone calls if I had concerns. Made sure I understood the procedure and all possible outcomes.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
Since we had unexplained infertility, he suggested doing Clomid and HcG first. We need 3 rounds of that with no success. We then moved onto IUI, 2 of those and both were negative. Our last resort was IVF. I was on Gonal F, Menupor, HcG, and one other medication I can't remember for roughly 12 days. They increased my dosage of Menopur only once to get a better response and bigger follicles. I was monitored every other day or so to make sure my ovaries didn't become too large. We retrieved 11 eggs out of which 2 were sent for biopsy and came back prefect. For the transfer cycle I was put on estrogen and progesterone. I opted to take the oral and vaginal progesterone as the progesterone in oil is done with a very large needle intramuscular in your backside. I hate needles so I was very grateful for the second option.
Describe your experience with the nursing staff at RMA of New York.
The nursing team and IVF coordinator are amazing. They're super sweet and responsive. You deal more with them then your doctor since you see whichever doctor is on rotation during monitoring but your specific doctor will review your results and have the nurses call you.
Describe your experience with RMA of New York.
I've been to 3 locations (Westside, Soho, and Madison Ave) and all have been clean and organized which are the first things I look for. The staff is amazing at all 3 locations. The wait is usually between 30 mins - an hour but it goes fast considering how many people they see.
Describe your experience with your monitoring appointments at RMA of New York.
It was first come, first serve. Hours vary by office. Wait was typically 30 mins to an hour for the entire process (bloodwork and ultrasound) but it went fast with the amount of people they see.
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I was worried that transferring only 1 embryo wouldn't result in a positive outcome but Dr. Stein assured us that our chances were the same and if we transferred both then we'd possibly end up with triplets or quadruplets. Also, I've read that transferred multiple can interfere with implantation. We did only 1 and kept the other frozen with positive results.
10
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
9
NPS
9
Age 29 - 30
1 IUI
Other
East Asian
Investment Banker
Strongly Recommends
Strongly Recommends
Successful
Dr. Stein is very scientific and accurate and won't hide anything if he feels so. He reacts quick to test results he sees....Dr. Stein is quick and sharp. He pointed out my weight ... I am skinny... is the problem and how human body is smart to know when is safe to get pregnant and asked us to comeback for him when we are ready to be parents...He has good humor too and always said willing to give me some fat from him which made me laugh.
[RMA - West Side] Convenient location. Relatively short waiting time....[Nurse] Loved working with Krista! She's kind, warm and full of compassion. She knows the work well. She took time when answering our questions and feels happy for our results....Dr. Stein is very scientific and accurate and won't hide anything if he feels so. He reacts quick to test results he sees. This might be the right way to do it although sometimes it could give us some mental stress. In the end it turned out that he did the right thing and made right decisions.
How was your experience with Daniel Stein at RMA of New York?
First off, our background might be a piece of cake for Dr Stein. We are both just over 30 trying for a year. My hubby has very active spern counts. I am skinny but all good otherwise. Dr. Stein is quick and sharp. He pointed out my weight is the problem and how human body is smart to know when is safe to get pregnant and asked us to comeback for him when we are ready to be parents. We came 6mo later and one negative preganancy test on clomed and natural intimacy and one IUI which we succeeded and now I am 9 weeks in. Dr. Stein is very scientific and accurate and won't hide anything if he feels so. He reacts quick to test results he sees. This might be the right way to do it although sometimes it could give us some mental stress. In the end it turned out that he did the right thing and made right decisions. He has good humor too and always said willing to give me some fat from him which made me laugh. Anyways overall good experience with Dr. Stein and hope all the best with our first one!
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Trust him
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr. Stein is very scientific and accurate and won't hide anything if he feels so. He reacts quick to test results he sees. This might be the right way to do it although sometimes it could give us some mental stress. In the end it turned out that he did the right thing and made right decisions.
Describe your experience with the nursing staff at RMA of New York.
Loved working with Krista! She's kind, warm and full of compassion. She knows the work well. She took time when answering our questions and feels happy for our results.
Describe your experience with RMA of New York.
Convenient location. Relatively short waiting time.
9
Doctor
Daniel Stein
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5