Rated 6.9
Strongly recommend: 42%Neutral: 37%Don't recommend: 21%6.9
42% strongly recommend
10 reviews
Humanity
9.4
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.1
8.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.8
7.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Pittsburgh
Residency
Yale
Fellowship
UCSF

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Danielle Lane works at

Lane Fertility Institute
Rated 7.7
Strongly recommend: 46%Neutral: 41%Don't recommend: 12%7.7

At 3 offices

Novato
101 Rowland Way
Novato, CA 94945
415-893-0391
San Francisco
2100 Webster St
San Francisco, CA 94115
415-893-0391
Santa Rosa
2461 Summerfield Road
Santa Rosa, CA 95405
415-893-0391
Show 1 more
Explore Clinic

10 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
0
0
Age 51
IVF
Donor Eggs
Other
Other
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Lane was great when I spoke with her on the phone, but I never met her in person. My issues are with their medical management: refusing to give a refund when no medical services were ever rendered and after they insisted I pay up-front...I researched an experimental fertility treatment and was told up front that I had to pay $5,500 before I could make an appointment.
I researched an experimental fertility treatment and was told up front [by Lane Fertility Institute staff] that I had to pay $5,500 before I could make an appointment. Fair enough...I canceled the appointment well before the cancellation notice cut-off so I would be able to get a full refund. Then Covid hit and I never got a cent, despite emailing with her office several times. Thank goodness I charged the $5,500 to my credit card because they pursued it and I got my money back from them.
How was your experience with Danielle Lane at Lane Fertility Institute?
Dr. Lane was great when I spoke with her on the phone, but I never met her in person. My issues are with their medical management: refusing to give a refund when no medical services were ever rendered and after they insisted I pay up-front.
What's one piece of advice would you give a prospective patient of Danielle Lane at Lane Fertility Institute?
Consider going elsewhere. It's hard to trust a physician who would collect a chunk of money upfront and then not return it when services were canceled and never rendered with no explanation. She may be a terrific doctor--I hope she is-- but if she is, why is her practice suffering so she cannot refund $5,500? That is a big sum to me but it should be small for a successful medical practice.
During treatment, were you treated like a number or a human with Danielle Lane at Lane Fertility Institute?
My advice-- if you go here, pay with your credit card for back-up insurance, they seem to have cash flow problems. I cannot speak about the medical care because I did not have any medical treatment. Background: I researched an experimental fertility treatment and was told up front that I had to pay $5,500 before I could make an appointment. Fair enough. After I paid, and after consulting with CCRM where I eventually landed, I canceled the appointment well before the cancellation notice cut-off so I would be able to get a full refund. Then Covid hit and I never got a cent, despite emailing with her office several times. Thank goodness I charged the $5,500 to my credit card because they pursued it and I got my money back from them.
Describe your experience with Lane Fertility Institute.
Consider going elsewhere. Like I've written, this office collected money, provided no medical services and then refused to give a refund with no explanation. I ended up going to CCRM and am very happy.
Describe the costs associated with your care under Danielle Lane at Lane Fertility Institute.
$5,500
What specific things went wrong at Lane Fertility Institute?
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Danielle Lane
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Lane Fertility Institute
Novato
Operations
Billing Department
Nursing Staff
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
0
0
Age 35
3 IUI
Donor Sperm
PCOS
Black or African-American
Income $100K - $199K
1st of 3 Docs
LGBTQ
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Lane also told me only a crazy person would give me injectable drugs my only option would be IVF. Well I guess my current Dr is crazy because my current Dr did a slow stim cycle combined with Femara and I am pregnant and we only had 2-3 follicles. It was clear form the beginning she wanted me to have IVF...
She [Dr. Lane] gave me information that I later found out was completely inaccurate. She I never saw her during the cycle and I felt like I might as well have not been monitored as she did not nothing to help when there were problems with the cycle... seemed set on IVF within 5 min of meeting me.
How was your experience with Danielle Lane at Lane Fertility Institute?
Condescending, dishonest, clearly only there for the money, disorganized, just terrible She gave me information that I later found out was completely inaccurate. She I never saw her during the cycle and I felt like I might as well have not been monitored as she did not nothing to help when there were problems with the cycle. She pressured me to freezes my donors sperm even though that would severely lower my chances and also seemed set on ivf within 5 min of meeting me.
What's one piece of advice would you give a prospective patient of Danielle Lane at Lane Fertility Institute?
Don.t go
During treatment, were you treated like a number or a human with Danielle Lane at Lane Fertility Institute?
It is a small clinic so you receive personal attention
Describe the protocols Danielle Lane used in your cycles at Lane Fertility Institute and their degree of success.
100mg Clomid 5 days + ovidrel +Progesterone At home insemination
Describe your experience with your nurse at Lane Fertility Institute. (Assigned nurse: Tulay)
She was very sweet but a terrible communicater we were using a known donor and she had a very difficult doing basic coordinating I suspect some of it had to do with the Dr. The whole cycle was a mess and waste of time. She also gave me info that was just not accurate.
Describe the costs associated with your care under Danielle Lane at Lane Fertility Institute.
I had insurance so $200 per IUI cycle
What specific things went wrong at Lane Fertility Institute?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Lane Fertility Institute.
We were using a known donor dr lane told us that in order To use fresh sperm he would have to be tested and examined within 7 days of the IUI (I later found out that in the state of CA that is not the case) we agreed but from the beginning it was clear she wanted me to spend a ridiculous amount of money to freeze his sleek because it would be "easier" I was not willing to lower my chances by freezing the sperm and I was not going to spend $1200 to do it. The cycle was long I ovulated much later than normal. The point of monitoring is to make adjustments treatment to achieve the best results she did nothing . They did not time the testing correctly so my donor had to come in again to have it done. After going through the bloodwork and exam he was told it was prob too late anyway and he would have to return to freeze sperm the following day. None of this was communicated to me the patient even though I had been in the office earlier that day. No one said a word.. The donor is not supposed to really get any info. It was handled terribly. Why waste his time with another exam when they knew it was too late. Dr lane also told me only a crazy person would give me injectable drugs my only option would be ivf. Well I guess my current Dr is crazy because my current Dr did a slow stim cycle combined with Femara and I am pregnant and we only had 2-3 follicles. It was clear form the beginning she wanted me to have ivf and I was open to that but it was a last resort. When I I called her on all of this she basically blamed me and did not take accountability for any of it. It was terrible.
0
Doctor
Danielle Lane
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Lane Fertility Institute
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2015, Successful
10
10
Age 34 - 35
3 IUI
PCOS
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Lane] is personally smart, dynamic, and very competent...I was looking for a fertility doctor who was expert at their work, relateable as a human being, and results-oriented. I was not looking for a spiritual or touchy-feely process or provider. Dr. Lane was perfect. It was always a pleasure to see her and her staff.... She was straightforward and to the point, but also always a pleasure to see (friendly, charismatic, very knowledgeable but also relateable). She was willing to explain as much or as little as we wanted to know (my husband loves the details, I am usually fine with an executive summary).
We did at least one round of IUI (maybe more?) at [Lane Fertility Institute] her clinic in Novato, which was larger and more like a surgery center. I appreciated the SF office for convenience, but it was small...our only really negative experience had to do with confusion around billing, related to a non-medical employee, and I think that has been fixed...Watch the bills carefully. Our only negative from this process (besides the fact that we were in it) was some confusion over billing. I don't think Dr. Lane was doing anything nefarious, but the back office billing person made a number of mistakes.
How was your experience with Danielle Lane at Lane Fertility Institute?
I was looking for a fertility doctor who was expert at their work, relateable as a human being, and results-oriented. I was not looking for a spiritual or touchy-feely process or provider. Dr. Lane was perfect. It was always a pleasure to see her and her staff. She is personally smart, dynamic, and very competent. She got me and my husband right away and was the perfect doctor for us. We would go back to her again in a heartbeat.
What's one piece of advice would you give a prospective patient of Danielle Lane at Lane Fertility Institute?
Watch the bills carefully. Our only negative from this process (besides the fact that we were in it) was some confusion over billing. I don't think Dr. Lane was doing anything nefarious, but the back office billing person made a number of mistakes. I think the person was let got, so this could be a non-issue now, but it taught us a good lesson. It's really too bad, because she's a great doctor (and why should a doctor also have to be a business manager?). That said, she took our concerns very seriously and acted on them, and we would absolutely go back to her again.
During treatment, were you treated like a number or a human with Danielle Lane at Lane Fertility Institute?
I loved working with Dr. Lane. She was straightforward and to the point, but also always a pleasure to see (friendly, charismatic, very knowledgeable but also relateable). She was willing to explain as much or as little as we wanted to know (my husband loves the details, I am usually fine with an executive summary). It was a busy practice, but I always got the appointments I needed on a schedule that worked for us. The nurses and front office staff were warm, friendly, and efficient. Our only negative experience was around some back-office billing issues, and I believe the person responsible has been let go.
Describe the protocols Danielle Lane used in your cycles at Lane Fertility Institute and their degree of success.
It has now been a few years so the details are fuzzy, but I think we did 3 cycles of clomid plus timed intercourse, 3 cycles of injections, and then three cycles of IUI. This was the mandated protocol from our insurance-- had that not been a factor, I think Dr. Lane would have been as aggressive as we wanted. I had a successful pregnancy (singleton) from the third round of IUI, though I had been anticipating beginning IVF in the next cycle.
Describe your experience with the nursing staff at Lane Fertility Institute.
On most visits I worked with one nurse (Brenda?) who couldn't have been nicer or more competent. There was sometimes another nurse (can't remember her name) who was younger, also excellent.
Describe your experience with Lane Fertility Institute.
Dr. Lane is busy-- running 2 or 3 clinics. I did not have a problem getting to see her when I needed to, but she was often running right from there to another site. We did at least one round of IUI (maybe more?) at her clinic in Novato, which was larger and more like a surgery center. I appreciated the SF office for convenience, but it was small. As I've said in other places in this survey, our only really negative experience had to do with confusion around billing, related to a non-medical employee, and I think that has been fixed.
Describe the costs associated with your care under Danielle Lane at Lane Fertility Institute.
We were very lucky and our costs, minus co-pays, were almost all covered by insurance.
10
Doctor
Danielle Lane
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Lane Fertility Institute
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2012, Successful
9
9
Age 42 - 43
2 IUI
1 IVF
Donor Eggs
European
Middle Eastern
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I had a good experience and my expectations were met....Dr. Lane herself is quite personable and energetic; I liked that it was basically a private practice rather than a large impersonal clinic (she had one other MD, Dr. Agard working with her at the time who has since moved to another office, she was also great to work with). After a few failed tries with my own eggs I moved on to donor egg, which she was able to facilitate; the whole thing seemed to happen quite quickly from the time I made the decision to go this route. I ended up with beautiful amazing twins who are now 2 1/2.
She has a small practice [Lane Fertility Institute] (although with multiple locations), the office calm and serene (did not feel crowded or hurried). Office staff were warm and friendly, Dr. Lane was friendly and positive.... I liked that it was basically a private practice rather than a large impersonal clinic (she had one other MD, Dr. Agard working with her at the time who has since moved to another office, she was also great to work with).
How was your experience with Danielle Lane at Lane Fertility Institute?
I worked with Dr. Lane about 3-4 years ago; I was 42-43 at the time. I have a medical background and knew the odds against success going in. One of the biggest reasons I initially chose her was convenience; she has an office in Novato which was close to my workplace at the time. Her office was very quiet and calm, with the reception area almost spa-like. Her office staff were cheerful and accommodating. Dr. Lane herself is quite personable and energetic; I liked that it was basically a private practice rather than a large impersonal clinic (she had one other MD, Dr. Agard working with her at the time who has since moved to another office, she was also great to work with). After a few failed tries with my own eggs I moved on to donor egg, which she was able to facilitate; the whole thing seemed to happen quite quickly from the time I made the decision to go this route. I ended up with beautiful amazing twins who are now 2 1/2 (which is why I don't have as much time to respond to emails as I used to)!
What's one piece of advice would you give a prospective patient of Danielle Lane at Lane Fertility Institute?
Can't think of anything specific to this doctor; I had a good experience and my expectations were met.
During treatment, were you treated like a number or a human with Danielle Lane at Lane Fertility Institute?
She has a small practice (although with multiple locations), the office calm and serene (did not feel crowded or hurried). Office staff were warm and friendly, Dr. Lane was friendly and positive.
Describe the protocols Danielle Lane used in your cycles at Lane Fertility Institute and their degree of success.
Don't remember details, but seemed to be using the standard of care protocols. My OE protocols were not successful, but I was in my early 40s at the time so this is not unexpected.
Describe your experience with your nurse at Lane Fertility Institute.
Again, the entire office staff was warm and welcoming, no complaints.
Describe the costs associated with your care under Danielle Lane at Lane Fertility Institute.
Don't recall specifics, but once I was done with the whole process it was well over $50K (this includes egg donor fee)
9
Doctor
Danielle Lane
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Lane Fertility Institute
Novato
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
8
8
Age 30
Fertility Medications
PCOS
Income $0 - $49K
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
[Dr. Lane] explained every thing so well. she really laid out what options we could consider (all out of financial reach at the moment) but options. she gave us hope that we could be parents some day. Treating us as deserving individuals that could one raise a family!... she was very good at explaining everything. from what my body was doing (or not doing) to the options we had to try to fix it and start a family. she asked a million questions to ensure that the options she gave us was the right fit for us or the best routes.
The clinic [Lane Fertility] was very easy to find. They facility is beautiful and clean. The doctor is amazing and very easy to communicate with....i didnt really interact with any nurses. they lady in the office is nice but doesn't like to reply to emails. or help with any questions when you can pay for they high cost treatment right away... $600 first consultation. $200 for sperm testing. quoted roughly $13,000+ for ivf treatment
How was your experience with Danielle Lane at Lane Fertility Institute?
she was very good at explaining everything. from what my body was doing (or not doing) to the options we had to try to fix it and start a family. she asked a million questions to ensure that the options she gave us was the right fit for us or the best routes.
What's one piece of advice would you give a prospective patient of Danielle Lane at Lane Fertility Institute?
have money on hand, and i mean a lot of it to continue treatment!
During treatment, were you treated like a number or a human with Danielle Lane at Lane Fertility Institute?
she explained every thing so well. she really laid out what options we could consider (all out of financial reach at the moment) but options. she gave us hope that we could be parents some day. Treating us as deserving individuals that could one raise a family! she was amazing!!
Describe the protocols Danielle Lane used in your cycles at Lane Fertility Institute and their degree of success.
she did a sonogram to inspect my eggs
Describe your experience with the nursing staff at Lane Fertility Institute.
i didnt really interact with any nurses. they lady in the office is nice but doesn't like to reply to emails. or help with any questions when you can pay for they high cost treatment right away
Describe your experience with Lane Fertility Institute.
The clinic was very easy to find. They facility is beautiful and clean. The doctor is amazing and very easy to communicate with. She makes it easy to understand and to ask questions when in the appt. with her.
Describe the costs associated with your care under Danielle Lane at Lane Fertility Institute.
$600 first consultation. $200 for sperm testing. quoted roughly $13,000+ for ivf treatment
What specific things went wrong at Lane Fertility Institute?
  • Failed to call with results
Describe the specific things that went wrong at Lane Fertility Institute.
I had a full blood panel done at dr. lane request. I had to email for results months later.
8
Doctor
Danielle Lane
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
8
Clinic
Lane Fertility Institute
Novato
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
9
Age 31
1 IVF
Diminished Ovarian Reserve
Black or African-American
Income $100K - $199K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Lane is honest, educated and compassionate. She did not treat me like a number. Her practice is small and intimate. This was just what I needed. I came to her very scared and vulnerable and she embraced me and empowered me....Dr. Lane was attentive and informative. She took extra time to answer my questions and made sure I understood every step of my treatment...Ask every question that you can think of. She will answer them. She is honest and direct, but not harsh. She knows her stuff. Trust her.
Dr. Lane's staff [at Lane Fertility Institute] is small but they definitely try their best. They are compassionate and fairly knowledgeable. I could tell if they did not know something they would wait for Dr. Lane to respond which is great. They would never make up information to tell me or try to wing it. Giving great care was extremely important to them....The nurses were fairly new and you could tell, but what they lacked in knowledge they made up for with compassion and sincerity. Everyone I encountered there was very nice and attentive. Even through some unforseen billing issues, everyone worked diligently to get all problems solved.
How was your experience with Danielle Lane at Lane Fertility Institute?
Dr. Lane is honest, educated and compassionate. She did not treat me like a number. Her practice is small and intimate. This was just what I needed. I came to her very scared and vulnerable and she embraced me and empowered me.
What's one piece of advice would you give a prospective patient of Danielle Lane at Lane Fertility Institute?
Ask every question that you can think of. She will answer them. She is honest and direct, but not harsh. She knows her stuff. Trust her.
During treatment, were you treated like a number or a human with Danielle Lane at Lane Fertility Institute?
Dr. Lane was attentive and informative. She took extra time to answer my questions and made sure I understood every step of my treatment.
Describe the protocols Danielle Lane used in your cycles at Lane Fertility Institute and their degree of success.
I would rather not share
Describe your experience with your nurse at Lane Fertility Institute.
Dr. Lane's staff is small but they definitely try their best. They are compassionate and fairly knowledgeable. I could tell if they did not know something they would wait for Dr. Lane to respond which is great. They would never make up information to tell me or try to wing it. Giving great care was extremely important to them.
Describe your experience with Lane Fertility Institute.
The nurses were fairly new and you could tell, but what they lacked in knowledge they made up for with compassion and sincerity. Everyone I encountered there was very nice and attentive. Even through some unforseen billing issues, everyone worked diligently to get all problems solved.
Describe the costs associated with your care under Danielle Lane at Lane Fertility Institute.
IVF- Retrieval, PGS, Transfer and drugs was about $27k
Describe Danielle Lane's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Lane Fertility Institute.
Dr. Lane will always chose to transfer the highest grade of embryo, especially if PGS/PGD has been done. She does not pressure you to do anything you do not want to do, and gives you scenarios surrounding each decision.
10
Doctor
Danielle Lane
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
Lane Fertility Institute
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2012, Successful
0
N/A
Age 33
3 IUI
IVF
1 Egg Freezing
Poor Egg Quality
European
Income $200K - $499K
Sales Representative
Only Doc Seen
Doesn't Recommend
Successful
Danielle Lane knew the contracted amount and ju[s]t didn't tell me
Danielle Lane knew the contracted amount and ju[s]t didn't tell me
How was your experience with Danielle Lane at Lane Fertility Institute?
I liked Danielle Lane until I later realized she lied to me about the cost and reimbursement of my IVF treatment. I was approved by my insurance to pursue IVF and they would cover it. Danielle Lane still refused to bill my insurance and forced me to pay out of pocket saying I could claim reimbursement after through my insurance. I later found out that the insurance companies have specific contracted amounts with Dr's saying each treatment is a designated cost. Therefore, I only received $4,500 back from insurance when I paid $15,000 out of pocket. Danielle Lane knew the contracted amount and jut didn't tell me. Omission of the truth equals lying in my book!
What's one piece of advice would you give a prospective patient of Danielle Lane at Lane Fertility Institute?
Refuse up front payment.
During treatment, were you treated like a number or a human with Danielle Lane at Lane Fertility Institute?
Very friendly and treated me like a human
What specific things went wrong at Lane Fertility Institute?
  • Failed to convey critical information
Describe the specific things that went wrong at Lane Fertility Institute.
Just that I was lied to about how much I would be reimbursed from my insurance company
0
Doctor
Danielle Lane
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Operations
Scheduling
Nursing Staff
2016, 18 Eggs Frozen
9
10
Age 36
1 Egg Freezing
European
Income $200K - $499K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr Danielle Lane] was a better choice than the first physician I saw who wanted to just treat me by protocol...Dr Lane is a careful and competent physician. She made me feel comfortable with my care plan...I used gonal f, menopur and cetrotide...Only one physician [at Lane Fertility Institute] but she's great One nurse per location Flexible appointments Fertility care is expensive, but this is everywhere
She [Dr Danielle Lane] was a better choice than the first physician I saw who wanted to just treat me by protocol...Dr Lane is a careful and competent physician. She made me feel comfortable with my care plan...I used gonal f, menopur and cetrotide...Only one physician [at Lane Fertility Institute] but she's great One nurse per location Flexible appointments Fertility care is expensive, but this is everywhere
How was your experience with Danielle Lane at Lane Fertility Institute?
Dr Lane is a careful and competent physician. She made me feel comfortable with my care plan
What's one piece of advice would you give a prospective patient of Danielle Lane at Lane Fertility Institute?
She was a better choice than the first physician I saw who wanted to just treat me by protocol
During treatment, were you treated like a number or a human with Danielle Lane at Lane Fertility Institute?
Dr Lane explained to me what my experience would be like and how her team would care specifically for me
Describe the protocols Danielle Lane used in your cycles at Lane Fertility Institute and their degree of success.
I used gonal f, menopur and cetrotide
Describe your experience with your nurse at Lane Fertility Institute.
Excellent
Describe your experience with Lane Fertility Institute.
Only one physician but she's great One nurse per location Flexible appointments Fertility care is expensive, but this is everywhere
Describe the costs associated with your care under Danielle Lane at Lane Fertility Institute.
About $10,000
9
Doctor
Danielle Lane
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Lane Fertility Institute
San Francisco
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Consult
8
8
Age 29
PCOS
Prefer not to answer
Income $0 - $49K
3rd of 3 Docs
Neutral
Neutral
Success w/ Doc Too early to know
i only went for a consultation [with Dr. Danielle Lane]. but we did do a sonogram to get an egg count. I was told i had to many eggs to try fertility drug treatment so really our only option was IVF...She was very friendly and explained everything in pretty good detail. she asked our opinions and input on varies was to go. only thing stopping our ivf follow through is finances...was very professional and humble. she explained everything in great detail. She went over everything very clearly. i loved how straight forward she was and how passionate she is about what she does!
the facility [Lane Fertility Institute] was very clean very well presented. you get one on one with coordinator and doctor. They do what they can to make you as comfortable as possible. they explain everything in great detail and lay out all options and course of treatment...i only went for a consultation. but we did do a sonogram to get an egg count. I was told i had to many eggs to try fertility drug treatment so really our only option was IVF
How was your experience with Danielle Lane at Lane Fertility Institute?
danielle lane was very professional and humble. she explained everything in great detail. She went over everything very clearly. i loved how straight forward she was and how passionate she is about what she does!
What's one piece of advice would you give a prospective patient of Danielle Lane at Lane Fertility Institute?
none really she is great!
During treatment, were you treated like a number or a human with Danielle Lane at Lane Fertility Institute?
She was very friendly and explained everything in pretty good detail. she asked our opinions and input on varies was to go. only thing stopping our ivf follow through is finances...
Describe the protocols Danielle Lane used in your cycles at Lane Fertility Institute and their degree of success.
i only went for a consultation. but we did do a sonogram to get an egg count. I was told i had to many eggs to try fertility drug treatment so really our only option was IVF
Describe your experience with the nursing staff at Lane Fertility Institute.
not really nursing staff other than a receptionist that was very kind
Describe your experience with Lane Fertility Institute.
the facility was very clean very well presented. you get one on one with coordinator and doctor. They do what they can to make you as comfortable as possible. they explain everything in great detail and lay out all options and course of treatment
Describe the costs associated with your care under Danielle Lane at Lane Fertility Institute.
it was around $500 for consultation. $300 for semen analysis. $775 for blood panel, and a projected price for IVF (excluding medication) of $13,500. That is why this grant would do so much for my husband and I. It would mean the start of our family!
What specific things went wrong at Lane Fertility Institute?
  • Failed to call with results
Describe the specific things that went wrong at Lane Fertility Institute.
The clinic did not call to let my husband know results of semen analysis. had to have them send it over to another doctor to read and tell us there was a problem with it!
8
Doctor
Danielle Lane
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Lane Fertility Institute
Novato
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unsuccessful
9
9
Age 41
2 IVF
Latinx
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Danielle Lane] is straight to the point. Very honest and up front. Always explained the process and answers all questions that arise. I do far has had a good experience with her. ... Be ready to get the truth and straight forward. You might not like what she says but she is to the point. ... Serious of procedures egg retrieval, embryo biopsy. Progesterone study.
The nurse [Lane Fertility Institute] is the one that collects the payment and she is extremely pushy and wants the money right then and there. I believe she might not be so sure on billing. Not that compassionate ... Issues with insurance and was stuck with a17,000 bill that needed to be paid before more work up would be done. ... Serious of procedures egg retrieval, embryo biopsy. Progesterone study. 30,000 plus
How was your experience with Danielle Lane at Lane Fertility Institute?
She is straight to the point. Very honest and up front. Always explained the process and answers all questions that arise. I do far has had a good experience with her. I really don’t have anytybad to say of her as a doctor.
What's one piece of advice would you give a prospective patient of Danielle Lane at Lane Fertility Institute?
Be ready to get the truth and straight forward. You might not like what she says but she is to the point.
During treatment, were you treated like a number or a human with Danielle Lane at Lane Fertility Institute?
Issues with insurance and was stuck with a17,000 bill that needed to be paid before more work up would be done.
Describe your experience with Lane Fertility Institute.
The nurse is the one that collects the payment and she is extremely pushy and wants the money right then and there. I believe she might not be so sure on billing. Not that compassionate ...................................................................
Describe the costs associated with your care under Danielle Lane at Lane Fertility Institute.
Serious of procedures egg retrieval, embryo biopsy. Progesterone study. 30,000 plus
9
Doctor
Danielle Lane
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Lane Fertility Institute
Novato
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources