Rated 9.4
Strongly recommend: 79%Neutral: 21%9.4
79% strongly recommend
13 reviews
Humanity
9.7
9.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.4
8.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Yale
Residency
Yale
Fellowship
Beth Israel Boston

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
David Frankfurter works at

George Washington University
Rated 8.9
Strongly recommend: 72%Neutral: 16%Don't recommend: 12%8.9

Explore Clinic
Washington DC
2150 Pennsylvania Ave NW
Washington, DC 20037

13 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 36
1 IVF
Unexplained
East Asian
Income $200K - $499K
Professor
4th of 4 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Frankfurter is definitely not a chatty "small talk" person that jokes with you all day long...He is a meticulous scientist that pays every attention to the past medical records, does thorough testing and investigation before the diagnosis and treatments, designs individual treatment plan for each different case, makes quick adjustment to the plan when it is needed, cares about the mother-to-be's health
Strengths: The three GWU doctors work as a team and have frequent meetings to discuss patients' cases. All doctors are very competent, responsible, with outstanding training and education background. The clinic's financial advisor is also great at obtaining insurance information and providing quick response to financial questions. The charge for IVF cycles is also lower than some other private clinics in the DMV area in general.
How was your experience with David Frankfurter at George Washington University?
Dr Frankfurter is definitely not a chatty "small talk" person that jokes with you all day long -- but we do not need that from a fertility doctor. He is a meticulous scientist that pays every attention to the past medical records, does thorough testing and investigation before the diagnosis and treatments, designs individual treatment plan for each different case, makes quick adjustment to the plan when it is needed, cares about the mother-to-be's health, and last but not least, he is very up-to-date with the latest medical research. At GWU fertility group, the three doctors work as a team where they discuss patient cases together to finalize the treatment plan. It gives me a sense of safety that each treatment step was agreed upon by a group of outstanding doctors. I find Dr Frankfurter trustworthy and I sincerely believe that he has the patient's best interest at heart. I am glad that I found him and we were successful at our first try.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
Dr. Frankfurter may not strike you as a "fun" doctor, but this is truly not important for your fertility health. Having a detail-oriented and attentive doctor such as Dr Frankfurter is so much more important (for your physical, mental and financial health) than having a fun one that jokes with you and answers your question by stating that nothing is to be worried, every unusual lab results could be normal, and there is nothing to be done other than up the dosage in stimulations.
During treatment, were you treated like a number or a human with David Frankfurter at George Washington University?
Doctor Frankfurter is very meticulous in diagnosing and studying past patient history and lab results. For me, there was a thick stack of medical records from three different clinics -- results from the initial consultation and testing, 1 round of IUI and 1 round of IVF and some other related obgyn procedures. I could tell that he spent time studying all of the lab results and designing the treatment plan specifically for my case.
Describe the protocols David Frankfurter used in your cycles at George Washington University and their degree of success.
I had a failed IVF at SGF before switching to Dr Frankfurter. During the first round of IVF at SGF, the doctor stimulated for a whole 15 days, even though the largest follicle already reached 20mm at about 11th or 12th day. It was pretty clear that this first round failed in the end because the eggs were beyond mature and only 4 could be retrieved out of over 12 follicles, and the egg quality was low because the ones retrieved were from the slowest-growing follicles. In the end, three were fertilized, and none could survive to the high-grade blastocyst stage. Based on this previous data point and a round of IUI I did before IVF at SGF, Dr Frankfurter suggested a short stimulation period (9-10 days in total). In comparison, the doctor at SGF that I was seeing for the first round of IVF wouldn't admit that the IVF failed from over stimulation (abnormally long period and very high dosage during the last three days), claimed that I had "empty egg syndrome", and suggested to do a second round immediately with even more aggressive stimulation dosages and procedures. As a female at 35 with no obvious cause for infertility, I doubted the SGF doctor's plan would be the best for my health. I went with Dr. Frankfurter's plan (a normal dosage with a combination of Gonal-F and menopur), got 11 eggs retrieved out of 12-15 follicles at the 9th or 10th day of stimulation (so clearly I don't have "empty egg syndrome" based on this). It turned out that we retrieved too early this time-- most of the eggs were not mature, so only two fertilized. On the call to inform me of this, Dr. Frankfurter did not dodge this possibility to potentially shed responsibility-- instead, he explained that the fertilization rate was consistent with the data from the previous trial, except most of the eggs were not mature this time. Of course, I was a bit upset by the result, but he told me that we should arrange a fresh transfer right away before we jumped on the plan for another cycle, as my progesterone level was still low at that point of the cycle and a fresh transfer gave the embryo a good chance to thrive. Dr. Frankfurter performed the transfer himself two days later, and it was a success. I am expecting a boy next June.
Describe your experience with your nurse at George Washington University. (Assigned nurse: Christine)
The primary nurse is a good communicator, though I have only met her once. Some nurses at the clinic were very bad at drawing blood or finding veins. At my egg retrieval, I told the nurse (don't know her name) about the spots where other nurses had previously used for the IV fluid for my previous surgeries. She ignored that and went for her usual spot even though she clearly couldn't find the vein there, caused a giant bubble in my arm, a bruise greater than the size of a palm, and blood all over the ground. This was the worst IV fluid insertion I have ever encountered -- out of the 5 minor surgical procedures done in my life. Other than that, the other nurses are all pretty nice and polite.
Describe your experience with George Washington University.
Strengths: The three GWU doctors work as a team and have frequent meetings to discuss patients' cases. All doctors are very competent, responsible, with outstanding training and education background. The clinic's financial advisor is also great at obtaining insurance information and providing quick response to financial questions. The charge for IVF cycles is also lower than some other private clinics in the DMV area in general. The weakness: the clinic is relatively small, and resides in the GWU medical faculty group's very old building -- so the waiting room and the offices are not shiny and fancy. The nurses could also use more training at drawing blood.
Describe your experience with your monitoring appointments at George Washington University.
smooth, usually with very little wait (during COVID).
Describe the costs associated with your care under David Frankfurter at George Washington University.
My IVF was 100% covered by the insurance, except for the copays. In total, I spent about $300- 400 (including copays and medication copays) for my IVF treatment at GWU.
Describe David Frankfurter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at George Washington University.
My impression is that for people not at a very advanced age and with no severe fertility issues, the doctor would prefer to transfer one at a time.
10
Doctor
David Frankfurter
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
George Washington University
Washington DC
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Unknown Success
NPS
10
NPS
10
Age 43 - 46
2 IVF
Donor Eggs
Diminished Ovarian Reserve
Unexplained
East Asian
Income $100K - $199K
Teacher
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Frankfurter is very calming. His tone of voice is always calm and down-to-earth...explains things very clearly and succinctly...never sugar coats and tries to convey realistic expectations...compassionate and passionate about what he does...has a good sense of humor that is dry and witty, which my husband and I both love...There is a lot of fun and laughter at this practice. I get a warm fuzzy feeling every time I have to go to the office.
There is a lot of fun and laughter at this practice [George Washington University]. I get a warm fuzzy feeling every time I have to go to the office...They all know you and greet you personally...there is a line - most people generally pay attention to the line but there are occasions when someone either purposely or accidentally cuts in front of everyone...For bloodwork, there is a line to wait...If it's your first time with bloodwork and/or sono, they will walk you through the steps.
How was your experience with David Frankfurter at George Washington University?
Dr. Frankfurter is very calming. His tone of voice is always calm and down-to-earth. He explains things very clearly and succinctly. He never sugar coats and tries to convey realistic expectations. We have never been let down by him or felt that he abandoned us. He is compassionate and passionate about what he does. He also wears the best bow ties, which makes my husband jealous as he is also a fellow bow-tie wearer. Dr. Frankfurter also has a good sense of humor that is dry and witty, which my husband and I both love.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
Take notes. This advice would, honestly, be for any doctor, but there is so much information given that you will not remember it all. But, also, it's okay to cry and Dr. Frankfurter will allow you the time to cry and process. He will never rush you.
During treatment, were you treated like a number or a human with David Frankfurter at George Washington University?
All of the doctors at The GW Medical Faculty Associates Fertility Center - Dr. Frankfurter, Dr. Humm, and Dr. Lawani - plus all of the nursing and front desk staff are simply amazing. It really feels like an extended family. They all know you and greet you personally. There is a lot of fun and laughter at this practice. I get a warm fuzzy feeling every time I have to go to the office. I really do love it there.
Describe the protocols David Frankfurter used in your cycles at George Washington University and their degree of success.
We tried two protocols initially that failed to work - I don't have the names nor do I remember the medications. Since then, we have used donor eggs and the proctor is simply Lupron injections that start at 20mg every other night, then 10mg, and then 5mg. Estrogen patches - 2 patches every other night. Then progesterone suppositories that start small 25mg and ramp up to 200mg going once a day to twice a day to three times a day. Unfortunately, I have had a pregnancy that led to a miscarriage and a chemical pregnancy that miscarried. All the rest have been negative pregnancy results.
Describe your experience with your nurse at George Washington University. (Assigned nurse: Sara)
Sara is fantastic. We have had 2 other nurse coordinators but they have since left the practice. Sara is not there every day which has been problematic in terms of communication but otherwise, I really love working with Sara. She is compassionate, understanding, quick to respond (when she's there), able to problem-solve - really just all around outstanding.
Describe your experience with George Washington University.
Honestly, the clinic is great. If it's your first time with bloodwork and/or sono, they will walk you through the steps. They greet you by your first name when you walk in the door (once they get to know you). Bloodwork is not an in-and-out as you can have a conversation with the nurses - we talk about hair styles/hair color a lot. Sonogram is also treated with compassion - never rushed. The front desk staff are truly the best and I really love just talking with them.
Describe your experience with your monitoring appointments at George Washington University.
Monitoring appts are from 7-8am, which makes it difficult to get there at 7am because the garage hours changed. It is almost easier to uber there or take the subway (Foggy Bottom stop). There is a line - most people generally pay attention to the line but there are occasions when someone either purposely or accidentally cuts in front of everyone - we are all usually too nice. For bloodwork, there is a line to wait (if there is a line) and then if getting a sono, if not one of the first two people, you will have to wait in the waiting area. If you're getting bloodwork and sono, make sure to plan ahead for time. Sono takes longer and is not quick.
Describe the costs associated with your care under David Frankfurter at George Washington University.
My insurance has covered practically all of the costs and of course, if I have already met my deductible. I have AETNA and we have been very lucky that it covers a lifetime of $50k for fertility treatments. It is difficult to discuss cost because what we have paid for out-of-pocket for each cycle has been different.
Describe David Frankfurter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at George Washington University.
Dr. Frankfurter and the practice in general believe in single embryo transfer. They do not believe it is ethical or morally right to have multiple embryo transfers and they will not do them.
10
Doctor
David Frankfurter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
George Washington University
Washington DC
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 33 - 37
1 IVF
Unexplained
East Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He's very thorough. He's a bit matter of fact in his manner, but he laid out all the pros and cons of our options and never once did he make us feel like our chances were hopeless. He also took the time to answer any questions we had. The only time I felt a bit dismissed by him was when I showed him my BBT charts...Dr. Frankfurter was candid about our situation and our options, but comes across as very knowledgeable and concerned. On procedure days, Dr. Frankfurter and all the staff were so kind, understanding, and helpful.
The staff [at GWU] are incredible. They were very patient at explaining things to me, even when I'd keep repeating questions...It was efficient but a bit factory-like. You stand in line for your blood draw than you stand in line for the ultrasound monitoring....They [RN's] clearly had a large case load and were sometimes slow to follow up, so I just had to be on top of the communication. But they were always courteous and helpful, never made me feel bad, talked down to, or less of a person.
How was your experience with David Frankfurter at George Washington University?
Dr. Frankfurter is highly ranked for a reason. He's very thorough. He's a bit matter of fact in his manner, but he laid out all the pros and cons of our options and never once did he make us feel like our chances were hopeless. He also took the time to answer any questions we had. The only time I felt a bit dismissed by him was when I showed him my BBT charts and he told me that they weren't useful in helping TTC. When I panicked over misunderstanding the dosage on my trigger shot, he was the on-call dr and was so nice and patient, explaining to me what to do, and then telling me I did exactly what I should have done (calling him for help), and that it would all be ok. I feel that he's meticulous, and he really listens and cares.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
Dr. Frankfurter is high in demand, so making appointments with him can be difficult. He books up fast! Expect at least a month wait before you can get a consultation appointment.
During treatment, were you treated like a number or a human with David Frankfurter at George Washington University?
The staff are incredible. They were very patient at explaining things to me, even when I'd keep repeating questions. Dr. Frankfurter was candid about our situation and our options, but comes across as very knowledgeable and concerned. On procedure days, Dr. Frankfurter and all the staff were so kind, understanding, and helpful. They joked around with us to help lighten the mood when they knew we were nervous. The nursing staff are really wonderful people too, as they come to know each individual patient from the daily monitoring. They listened to my fears and emotions, and never made me feel less of a person.
Describe the protocols David Frankfurter used in your cycles at George Washington University and their degree of success.
I don't remember the specifics for egg retrieval, but I was on birth control and lupron (for suppression) for a month before the transfer. I was also on progesterone suppositories and vivelle estrogen.
Describe your experience with your nurse at George Washington University. (Assigned nurse: Venecia Williams)
They clearly had a large case load and were sometimes slow to follow up, so I just had to be on top of the communication. But they were always courteous and helpful, never made me feel bad, talked down to, or less of a person. My assigned nurse even sat down with me to give me an impromptu tutorial on injections after I'd already taken a class, when I was nervous about the first injection.
Describe your experience with George Washington University.
They aren't the most expensive, but not the cheapest. I chose them for the doctor and overall clinic feel. I like that they're in a prestigious university setting, and have a great relationship with the university hospital and medical team. Being in this setting means they're very up-to-date with current research. They are less likely to turn away patients too, from what I understood when researching them originally, because of their university/teaching mission.
Describe your experience with your monitoring appointments at George Washington University.
It was efficient but a bit factory-like. You stand in line for your blood draw than you stand in line for the ultrasound monitoring. There's an unspoken rule about when to keep the door to the changing room open/closed (open if any of the 2 changing rooms are available, closed if both are occupied) and who sits in the chair by the door (whoever is next waiting for a changing room). Since the two lines are right next to each other, sometimes it got confusing and frustrating when a new, uninformed patient sat in the chair waiting for a blood draw because they didn't want to stand in line, or someone closed the door when there was a changing room available.
Describe the costs associated with your care under David Frankfurter at George Washington University.
The first time we had insurance coverage, so I believe we paid less than $7000 for egg retrieval, ICSI, embryo storage, and egg transfer, but more with medications. This time, we don't have insurance coverage and are paying out of pocket, so the expenses are more. We haven't calculated our costs yet for our treatment yet.
Describe David Frankfurter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at George Washington University.
Dr. Frankfurter is very responsible and wants to limit the chances of multiples whenever possible. He told us he preferred to only transfer 1 embryo, which was fine with us.
10
Doctor
David Frankfurter
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
10
Clinic
George Washington University
Washington DC
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
7
NPS
8
Age 35
1 IUI
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Not sure
We had a history of a number of unexplained losses, and as soon as we sat down, Dr. Frankfurter launched into a review of these that made it clear he had closely studied our case. He operates at a very technical level, but also took the time to acknowledge what a hard time we’ve been through....Dr. Frankfurter clearly understands all the clinical ins and outs of our case...I do wish he was more accessible by phone or e-mail for emergency situations that arise between appointments, particularly because it is so difficult to get a consultation with him.
This is not an upscale fertility clinic. The waiting rooms and treatment rooms are nothing fancy, but you are there for the people with an academic interest in reproductive endocrinology, not for the perks. Monitoring takes place from 7-745 am each morning, and if you get the timing wrong, you’ll sit for a long time...everyone is doing their best to provide comfort and efficiency...The nurses and front desk staff are all very nice.
How was your experience with David Frankfurter at George Washington University?
Dr. Frankfurter clearly understands all the clinical ins and outs of our case and the challenges we’ve faced. He is not pushy about treatment, and he is also realistic about chances. He does not spend time injecting a lot of false hope, preferring just to focus on next steps. I do wish he was more accessible by phone or e-mail for emergency situations that arise between appointments, particularly because it is so difficult to get a consultation with him.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
Go for the technical knowledge, not for the hand-holding.
During treatment, were you treated like a number or a human with David Frankfurter at George Washington University?
It took a long time to get an appointment with Dr. Frankfurter himself, but when we did we felt it was worthwhile. We had a history of a number of unexplained losses, and as soon as we sat down, Dr. Frankfurter launched into a review of these that made it clear he had closely studied our case. He operates at a very technical level, but also took the time to acknowledge what a hard time we’ve been through.
Describe the protocols David Frankfurter used in your cycles at George Washington University and their degree of success.
We did a natural cycle IUI using only a trigger shot. I confess I thought the timing of the trigger and IUI was close, however the procedure did result in a pregnancy. Unfortunately, we had to terminate the pregnancy due to a severe chromosomal abnormality. We will likely be moving on to IVF with PGS, and will stay with Dr. Frankfurter and his advice in doing so.
Describe your experience with your nurse at George Washington University. (Assigned nurse: Jasmine)
The nurses and front desk staff are all very nice. The approach of GW is in general less “luxurious” than some of the private clinics, but everyone is doing their best to provide comfort and efficiency.
Describe your experience with George Washington University.
This is not an upscale fertility clinic. The waiting rooms and treatment rooms are nothing fancy, but you are there for the people with an academic interest in reproductive endocrinology, not for the perks. Monitoring takes place from 7-745 am each morning, and if you get the timing wrong, you’ll sit for a long time in a crowded waiting room of stressed out women and couples. No one is going through this process for fun or luxury, however, so to me it only matters that we get the best, most thoughtful, and intelligent care.
Describe the costs associated with your care under David Frankfurter at George Washington University.
A natural cycle IUI cost us $1000, plus the cost of the trigger shot ($100). We have no insurance coverage for ART, and paid this out-of-pocket.
7
Doctor
David Frankfurter
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
George Washington University
Washington DC
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 28 - 29
2 IVF
Recurrent Pregnancy Loss
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Frankfurter tailored my care to my individual needs. With my first egg retrieval, I got only 3 eggs (2 mature). Both fertilized but weren’t growing appropriately. We put both in on Day 3. BFN. With the second cycle, he totally changed things up, and we got 20 eggs! I really appreciated his willingness to think outside the box. He isn't afraid of the tough cases.
Since its at a university [George Washington U], the clinic doesn't have all the bells and whistles as some of the newer clinics. But I found the doctors to be far more qualified here than anywhere else. That's what really matters! With GW, I didn't feel like I had to be my own advocate. I let them do the work, and I fully trusted them.... The nursing staff became my family. They are responsive and sympathetic.
How was your experience with David Frankfurter at George Washington University?
I fully trust Dr. Frankfurter and can't recommend him enough. He is truly invested in all of his cases, and I felt truly cared about (not just as a patient, but as a person). He's responsive and willing to mix things up to get different results. He learns as he goes and tailors treatment protocol to each individual.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
I would tell any IVF patient (not just those of Dr. Frankfurter) to ignore the self-deprecating thoughts. You are resilient, brave, and strong! Specifically regarding Dr. Frankfurter, just trust him. I've wasted so much time turning to "Dr. Google." Dr. Frankfurter is so smart and detail oriented. Just live your life, and let him do the work!
During treatment, were you treated like a number or a human with David Frankfurter at George Washington University?
Dr. Frankfurter tailored my care to my individual needs. With my first egg retrieval, I got only 3 eggs (2 mature). Both fertilized but weren’t growing appropriately. We put both in on Day 3. BFN. With the second cycle, he totally changed things up, and we got 20 eggs! I really appreciated his willingness to think outside the box. He isn't afraid of the tough cases.
Describe the protocols David Frankfurter used in your cycles at George Washington University and their degree of success.
With my first fresh cycle, I started with birth control. We learned that it over-suppressed me, and did estrogen priming the next time. The results showed a huge improvement. I stimmed with Menopour and Follistim. I triggered with Lurpon. I went from 3 eggs to 20. With my FETs, I started estrogen on CD 3. I added in progesterone around approx. CD 18. If a positive result, I'd continue both to 12ish weeks.
Describe your experience with your nurse at George Washington University. (Assigned nurse: Alejandra)
The nursing staff became my family. They are responsive and sympathetic.
Describe your experience with George Washington University.
Since its at a university, the clinic doesn't have all the bells and whistles as some of the newer clinics. But I found the doctors to be far more qualified here than anywhere else. That's what really matters! With GW, I didn't feel like I had to be my own advocate. I let them do the work, and I fully trusted them.
Describe your experience with your monitoring appointments at George Washington University.
Highly efficient. I was usually in and out in 10 minutes.
Describe the costs associated with your care under David Frankfurter at George Washington University.
We paid fully out-of-pocket. I found their packages to also be the most reasonable of all clinics we looked at.
Describe David Frankfurter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at George Washington University.
Dr. Frankfurter will transfer one embryo most of the time as its safest for mom and baby.
10
Doctor
David Frankfurter
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
George Washington University
Washington DC
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2013 - 2015, Successful
NPS
10
NPS
10
Age 35 - 37
3 IUI
4 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Frankfurter was great at explaining the procedures and protocols and why he was recommending them for us. He's friendly, but not overly warm, which was what we liked. He answered all of our questions fully and did not ever make us feel silly for asking. He's a little conservative on his approach, but not stuck in his way. Over the time we saw him he changed general protocols based on current peer-reviewed studies.
The nursing staff [at GWU Fertility] was amazing! Unfortunately, there were a lot who left as I went through cycles (I believe most, if not all, left for reasons that were not about the clinic, but their commute, own health issues, etc.) but each new nurse was great. They were always available to answer questions, give results, and let me know next steps.
How was your experience with David Frankfurter at George Washington University?
Dr. Frankfurter was great at explaining the procedures and protocols and why he was recommending them for us. He's friendly, but not overly warm, which was what we liked. He answered all of our questions fully and did not ever make us feel silly for asking. He's a little conservative on his approach, but not stuck in his way. Over the time we saw him he changed general protocols based on current peer-reviewed studies.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
Be prepared for a wait to get in to see him at the beginning of each cycle, but know that once you get in he will do everything to help you out and make sure your cycle goes well.
During treatment, were you treated like a number or a human with David Frankfurter at George Washington University?
Dr. Frankfurter, the other REs, the nurses, and the staff were all wonderful. They all knew who we were, where we were in our cycle, and were very caring. It's a busy office, so there can be waits for initial meetings, but once you are in a cycle they make sure you get everything you need.
Describe your experience with your nurse at George Washington University.
The nursing staff was amazing! Unfortunately, there were a lot who left as I went through cycles (I believe most, if not all, left for reasons that were not about the clinic, but their commute, own health issues, etc.) but each new nurse was great. They were always available to answer questions, give results, and let me know next steps.
Describe your experience with George Washington University.
I loved that the 3 REs and nurse staff met to discuss each patient even though Dr. Frankfurter was the one making the decisions for my care. This meant that no matter which RE was doing my monitoring or procedures they knew who I was, where I was in my cycle, and what I had previously done. Everyone was rooting for us and were so happy when we were successful. I always preferred when Dr. Frankfurter did my procedures since he was my primary RE, but was happy to have any of them -- they were all good!
Describe your experience with your monitoring appointments at George Washington University.
Monitoring was set for early morning and you just showed up. They were well organized and got through a lot of people without huge waits or making you feel rushed.
10
Doctor
David Frankfurter
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
George Washington University
Washington DC
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2010 - 2014, Unsuccessful
NPS
10
NPS
9
Age 38 - 42
5 IUI
3 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Business Executive
1st of 2 Docs
Donor Eggs With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Frankfurter went out of his way to ensure I received the level of information I needed/wanted. He understood quickly that I wanted to know everything personally so I could digest it, ask questions and then make my own decisions. He was quick to respond to emails and phone calls.... Dr. Frankfurter was quick to provide me with information, I felt like he cared about me as a person and was always willing to discuss different treatment options...
Strengths [at George Washington University] are the individual care, the fact that the clinic is associated with a teaching hospital so has the newest research available and doesn't turn down patients, was willing to work with me on cost. Major weakness that I worry about now (looking back) is wondering if their lab quality is as good as some of the for-profit centers around our area....One time the clinic failed to call with my beta results. My nurse was out that day and it didn't get taken care of by another nurse.
How was your experience with David Frankfurter at George Washington University?
I liked the clinic because it was small and I felt like I received personalized care. Dr. Frankfurter was quick to provide me with information, I felt like he cared about me as a person and was always willing to discuss different treatment options. I ended up switching clinics when I moved to DE and liked that RE as well--the high quality treatment I received from Dr. F was one of the reasons I hesitated leaving his clinic.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
Be sure to ask how the clinic can help in terms of cost, timing of appointments, etc. Dr. F was quick to help when there was a challenge.
During treatment, were you treated like a number or a human with David Frankfurter at George Washington University?
Dr. Frankfurter went out of his way to ensure I received the level of information I needed/wanted. He understood quickly that I wanted to know everything personally so I could digest it, ask questions and then make my own decisions. He was quick to respond to emails and phone calls.
Describe your experience with your nurse at George Washington University.
Over the course of several years, I had several nurses assigned--a new one was assigned each cycle as needed. I found the nurses to generally be very caring, it was a small clinic so I knew all of them by the end. Definitely a bonus at the clinic.
Describe your experience with George Washington University.
Strengths are the individual care, the fact that the clinic is associated with a teaching hospital so has the newest research available and doesn't turn down patients, was willing to work with me on cost. Major weakness that I worry about now (looking back) is wondering if their lab quality is as good as some of the for-profit centers around our area.
Describe your experience with your monitoring appointments at George Washington University.
There is a line but it wasn't horrible. If you arrived early, it wasn't ever a problem. They allowed me to bring my daughter when I was T42 to the monitoring appointments which was wonderful since I'm a single mother.
Describe the costs associated with your care under David Frankfurter at George Washington University.
IUIs ranged from $500 to $2000 depending on the meds, IVF was $6900 for 3 cycles (they offered this when I asked for a better deal)
Describe David Frankfurter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at George Washington University.
I never had embryos that made it to Day 5 so the idea of eSET wasn't really as appropriate for me, but we did discuss it when I did an FET with leftover embryos and I chose eSET with their support.
What specific things went wrong at George Washington University?
  • Failed to call with results
Describe the specific things that went wrong at George Washington University.
One time the clinic failed to call with my beta results. My nurse was out that day and it didn't get taken care of by another nurse.
10
Doctor
David Frankfurter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
George Washington University
Washington DC
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
9
NPS
9
Age 30 - 32
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Consultant
2nd of 2 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Frankfurter is extremely knowledgeable and an expert in his profession. He is not particularly emotional or overly sensitive in his approach; but We’ve chosen him for his expertise. He has always thoroughly explained each step, test, result, diagnosis, etc. and has answered any and every question we could think of along the way...Dr. Frankfurter is very conservative in his approaches...I have always received a phone call explaining my results
While you have 1 primary doctor, you will likely see all of the doctors in the practice [GWU] for monitoring appointments. The monitoring appointments are early in the morning, but ran extremely efficiently. The “admin” side of the office is run smoothly from my experience. Billing, while not perfect, has been extremely responsive and helpful when issues/descrepencies arise...I have had a few different nurses over the course of treatments. One was terrible and two were wonderful. The terrible one has since left the practice.
How was your experience with David Frankfurter at George Washington University?
Dr. Frankfurter is extremely knowledgeable and an expert in his profession. He is not particularly emotional or overly sensitive in his approach; but We’ve chosen him for his expertise. He has always thoroughly explained each step, test, result, diagnosis, etc. and has answered any and every question we could think of along the way.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
Trust his expertise
During treatment, were you treated like a number or a human with David Frankfurter at George Washington University?
I have always received a phone call explaining my results (good or bad) which allowed me to ask any questions I had. My thoughts/concerns/ emotions were never disregarded, but acknowledged as valid and warranted during our treatments.
Describe the protocols David Frankfurter used in your cycles at George Washington University and their degree of success.
Dr. Frankfurter is very conservative in his approaches. .
Describe your experience with your nurse at George Washington University.
I have had a few different nurses over the course of treatments. One was terrible and two were wonderful. The terrible one has since left the practice.
Describe your experience with George Washington University.
While you have 1 primary doctor, you will likely see all of the doctors in the practice for monitoring appointments. The monitoring appointments are early in the morning, but ran extremely efficiently. The “admin” side of the office is run smoothly from my experience. Billing, while not perfect, has been extremely responsive and helpful when issues/descrepencies arise.
Describe your experience with your monitoring appointments at George Washington University.
Monitoring was a “cattle call” line, but surprising ran very efficiently. You could be in and out within 15 minutes if you arrive early.
Describe David Frankfurter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at George Washington University.
Dr. Frankfurter strongly advised against transferring multiple embryos due to the risks
What specific things went wrong at George Washington University?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at George Washington University.
The issues I encountered were all with a nurse that is no longer in the practice.
9
Doctor
David Frankfurter
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
George Washington University
Washington DC
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unknown Success
NPS
8
NPS
10
Age 38
1 Embryo Freezing
East Asian
Income $200K - $499K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr. Frankfurter is candid, personable and easy to talk to. He tries to inject humor into an otherwise arduous process...If you want a doctor who'll tell it like it is, Dr. Frankfurter would be a good choice. He's not a warm and fuzzy doctor. But I liked him and trusted him with my care.
It's hard for me to evaluate since I don't know what other clinics are like. But as I mentioned before, the nursing staff [at George Washington Fertility] provided me with the absolute best care. From a results standpoint, I do wish we were able to retrieve more eggs for embryo preservation, but I have no idea whether that had anything to do with the clinic. I am in my late 30s, so I wasn't exactly expecting a lot of eggs.
How was your experience with David Frankfurter at George Washington University?
Dr. Frankfurter is candid, personable and easy to talk to. He tries to inject humor into an otherwise arduous process.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
If you want a doctor who'll tell it like it is, Dr. Frankfurter would be a good choice. He's not a warm and fuzzy doctor. But I liked him and trusted him with my care.
Describe your experience with your nurse at George Washington University. (Assigned nurse: Ifeanyi Okwumabua)
My nurse, Ifeanyi, was the absolute best. She was kind, compassionate, easy to talk to and most importantly, responded quickly to my e-mail inquiries. I had to take a last-minute international trip during treatment, and she went out of her way to make sure I had all the medications I needed during my time away. My experience through the process made me realize that the nurses are just as important (or even more important) than the physician. They are the ones who you'll turn to for day-to-day advice and support.
Describe your experience with George Washington University.
It's hard for me to evaluate since I don't know what other clinics are like. But as I mentioned before, the nursing staff provided me with the absolute best care. From a results standpoint, I do wish we were able to retrieve more eggs for embryo preservation, but I have no idea whether that had anything to do with the clinic. I am in my late 30s, so I wasn't exactly expecting a lot of eggs.
Describe your experience with your monitoring appointments at George Washington University.
Monitoring appointments began at 7 a.m. It was first come, first serve. Some days were busier than others, but I don't remember having to wait that long to get through. It was a pretty efficient operation.
Describe the costs associated with your care under David Frankfurter at George Washington University.
I was lucky that my care was completely covered by insurance.
8
Doctor
David Frankfurter
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
George Washington University
Washington DC
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
10
NPS
6
Age 33 - 34
1 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Lawyer
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Unsuccessful
Dr Frankfurter was honest but kind. We’d had previous losses, including of living children, and he was able to express his condolences without dwelling. He explained everything beautifully and we really felt like he listened to us...He made a comprehensive treatment plan based on science and evidence and communicated well. He explained al the risks and benefits of various treatments. We always felt well cared for and would absolutely see him again.
The nursing staff [at GWU] was not great. Many times our chart was not updated and our primary nurse wasn’t available. A different nurse called back after hours and left a message with outdated information. We almost missed a cycle due to this...Financial team is also pretty terrible. Refused to answer legitimate questions about the pricing of a cycle and gave incorrect info about what insurance would cover.
How was your experience with David Frankfurter at George Washington University?
He made a comprehensive treatment plan based on science and evidence and communicated well. He explained al the risks and benefits of various treatments. We always felt well cared for and would absolutely see him again.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
Be prepared to hear some information that you don’t want to hear. He’s very honest, which I appreciated.
During treatment, were you treated like a number or a human with David Frankfurter at George Washington University?
Dr Frankfurter was honest but kind. We’d had previous losses, including of living children, and he was able to express his condolences without dwelling. He explained everything beautifully and we really felt like he listened to us.
Describe the protocols David Frankfurter used in your cycles at George Washington University and their degree of success.
We used an estrogen priming protocol for DOR, with ICSi. I was a poor responder.
Describe your experience with your nurse at George Washington University. (Assigned nurse: Alejandra)
The nursing staff was not great. Many times our chart was not updated and our primary nurse wasn’t available. A different nurse called back after hours and left a message with outdated information. We almost missed a cycle due to this.
Describe your experience with George Washington University.
Doctors are great, nurses are not great. Financial team is also pretty terrible. Refused to answer legitimate questions about the pricing of a cycle and gave incorrect info about what insurance would cover.
Describe your experience with your monitoring appointments at George Washington University.
Monitoring was quick and efficient
Describe the costs associated with your care under David Frankfurter at George Washington University.
one cycle with monitoring and egg retrieval was about $10k.
What specific things went wrong at George Washington University?
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at George Washington University.
Bad communication with nurses and financial team.
10
Doctor
David Frankfurter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
George Washington University
Washington DC
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2011, Successful
NPS
8
NPS
8
Age 34
1 IUI
1 IVF
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
Neutral
Neutral
Successful
...He [Dr. David Frankfurter] is a scientist by trade, a great one at that, and that was why we chose him. I had to remind myself of this every time I interacted with him. I do admit to being emotional about the whole undertaking. My diagnosis of "unexplained infertility" gave me no solace whatsoever. My husband disagrees, but I felt that Dr. Frankfurter and his staff had no tolerance for big emotions. It may be that they are on the receiving end of many, many emotions, and have decided to take a decidedly more clinic
As I noted above, the clinic is part of the GWU MFA program. It is not fancy, but it more than enough. I feel like there is a lot of commercialization of the IVF process; my husband and I purposefully avoided Shady Grove for this reason...We sought out Dr. Frankfurter because he is considered one of the best scientists in the area and not for his personality. We liked that we weren't being sold on some package deal or knowing that our money wasn't going to a marketing budget. We liked that Dr. Frankfurter was part of a university-affiliated system.
How was your experience with David Frankfurter at George Washington University?
We sought out Dr. Frankfurter because he is considered one of the best scientists in the area and not for his personality. We liked that we weren't being sold on some package deal or knowing that our money wasn't going to a marketing budget. We liked that Dr. Frankfurter was part of a university-affiliated system.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
Remind yourself that you're there for his medical skills.
During treatment, were you treated like a number or a human with David Frankfurter at George Washington University?
Dr. Frankfurter is not a warm human being; he is a scientist by trade, a great one at that, and that was why we chose him. I had to remind myself of this every time I interacted with him. I do admit to being emotional about the whole undertaking. My diagnosis of "unexplained infertility" gave me no solace whatsoever. My husband disagrees, but I felt that Dr. Frankfurter and his staff had no tolerance for big emotions. It may be that they are on the receiving end of many, many emotions, and have decided to take a decidedly more clinical approach to all aspects of the infertility treatments they offer.
Describe your experience with George Washington University.
As I noted above, the clinic is part of the GWU MFA program. It is not fancy, but it more than enough. I feel like there is a lot of commercialization of the IVF process; my husband and I purposefully avoided Shady Grove for this reason.
Describe the costs associated with your care under David Frankfurter at George Washington University.
$7,500+ in 2011
8
Doctor
David Frankfurter
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
George Washington University
Washington DC
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2016, Successful
NPS
10
NPS
10
Age 36
2 IVF
1 Egg Freezing
European
Income $200K - $499K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Frankfurter and his team were warm and friendly. We trusted him and always felt as though we had a great interactions with him. He took a lot of time in our appointments to explain the procedures...We loved everything about the experience. He remembered who I was during treatment and always made me feel comfortable. He was very clear in explaining everything and we had success the first time we transferred our embryos.
Wonderful nurses. Bright and sunny every day...The clinic [GWU] was strong. I’d recommend them to anyone. They were organized and thoughtful. I felt my treatment was in good hands. The nurses who took the blood were also great at their work. The facility was clean and the staff were encouraging and kind...Dr. Frankfurter and his team were warm and friendly...About $20,000 plus the medications.
How was your experience with David Frankfurter at George Washington University?
We loved everything about the experience. He remembered who I was during treatment and always made me feel comfortable. He was very clear in explaining everything and we had success the first time we transferred our embryos.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
Trust him. He knows what he’s doing.
During treatment, were you treated like a number or a human with David Frankfurter at George Washington University?
Dr. Frankfurter and his team were warm and friendly. We trusted him and always felt as though we had a great interactions with him. He took a lot of time in our appointments to explain the procedures.
Describe the protocols David Frankfurter used in your cycles at George Washington University and their degree of success.
Honestly, I’ve put so much of it behind me now.
Describe your experience with your nurse at George Washington University. (Assigned nurse: Alejandra Lopez )
Wonderful nurses. Bright and sunny every day.
Describe your experience with George Washington University.
The clinic was strong. I’d recommend them to anyone. They were organized and thoughtful. I felt my treatment was in good hands. The nurses who took the blood were also great at their work. The facility was clean and the staff were encouraging and kind.
Describe the costs associated with your care under David Frankfurter at George Washington University.
About $20,000 plus the medications.
10
Doctor
David Frankfurter
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
George Washington University
Washington DC
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2013 - 2014, Successful
NPS
10
NPS
N/A
Age 33 - 34
1 IUI
3 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
3rd of 3 Docs
5 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Successful
Dr Frankfurter was the best doctor I encountered on my journey. He took time to thoroughly review my file, answered my questions and seemed interested in my concerns...I appreciated his thoroughness, accessibility and willingness to think outside the box. He seemed to tailor the treatment plan to my patient history and when it didn't work, he thought about why...If you want to meet with him, schedule as soon as possible...
Dr Frankfurter was the best doctor I encountered on my journey. He took time to thoroughly review my file, answered my questions and seemed interested in my concerns.
How was your experience with David Frankfurter at George Washington University?
I appreciated his thoroughness, accessibility and willingness to think outside the box. He seemed to tailor the treatment plan to my patient history and when it didn't work, he thought about why.
What's one piece of advice would you give a prospective patient of David Frankfurter at George Washington University?
If you want to meet with him, schedule as soon as possible.
During treatment, were you treated like a number or a human with David Frankfurter at George Washington University?
Dr Frankfurter was the best doctor I encountered on my journey. He took time to thoroughly review my file, answered my questions and seemed interested in my concerns.
10
Doctor
David Frankfurter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5