Rated 7.8
Strongly recommend: 27%Neutral: 55%Don't recommend: 18%7.8
27% strongly recommend
7 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.8
7.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
3.1
3.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.9
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Georgetown
Residency
Yale
Fellowship
Yale

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
David Keefe works in 1 office at

NYU Langone Fertility Center
Rated 8.6
Strongly recommend: 71%Neutral: 15%Don't recommend: 13%8.6

Explore Clinic
NY - 1st Ave
660 1st Avenue
New York, NY 10016

4 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, 14 Eggs Frozen
NPS
7
NPS
3
Age 36 - 41
1 Egg Freezing
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Donor Sperm
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Keefe is kind, warm and compassionate, and takes time to explain and answer questions in great detail. I've only seen hime twice, both times for consultation. My only negative is that I wish I would see him more throughout the process. I only saw him for initial consultations. The rest of the time you deal mainly with the nurse coordinator and other doctors and technicians...He's not the doctor to see if you want personalized, individual attention from your doctor at every stage during the IVF process. I feel very confident with the level of care that I'm receiving and his oversight over my care, but there isn't much face time with Dr. Keefe. Their practice is so highly respected and has high success rates, that it's worth it to me.
NYU is one of the leaders in IVF and has perfected the process. They know what they're doing and I highly trust them. The downside is that they've operationalized the process so much that the experience often feels like a factory. I'd love to see greater personalization and more guided interaction...I wasted 4 months trying to get someone to help me get started...the process wasn't nearly as seamless as I had hoped it would be
How was your experience with David Keefe at NYU Langone Fertility Center?
Dr. Keefe is kind, warm and compassionate, and takes time to explain and answer questions in great detail. I've only seen hime twice, both times for consultation. My only negative is that I wish I would see him more throughout the process. I only saw him for initial consultations. The rest of the time you deal mainly with the nurse coordinator and other doctors and technicians.
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
He's not the doctor to see if you want personalized, individual attention from your doctor at every stage during the IVF process. I feel very confident with the level of care that I'm receiving and his oversight over my care, but there isn't much face time with Dr. Keefe. Their practice is so highly respected and has high success rates, that it's worth it to me.
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center?
Dr. Keefe is extremely empathetic and passionate about what he does. He takes the time to make sure you're comfortable with the information.
Describe your experience with NYU Langone Fertility Center.
NYU is one of the leaders in IVF and has perfected the process. They know what they're doing and I highly trust them. The downside is that they've operationalized the process so much that the experience often feels like a factory. I'd love to see greater personalization and more guided interaction
What specific things went wrong at NYU Langone Fertility Center?
  • Lost appointments
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center.
After I confirmed with Dr. Keefe that I was ready to move forward with IVF, the process wasn't nearly as seamless as I had hoped it would be. I wasn't assigned a nurse coordinator and spent the next few months calling, asking questions trying to figure out the process. Finally I was put in touch with a nurse who put me in touch with a nurse coordinator. Now that that's happened, it's much better. But I wasted 4 months trying to get someone to help me get started.
7
Doctor
David Keefe
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
3
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
7
NPS
7
Age 38
2 IUI
Unexplained
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Unsuccessful
I have met Dr. Keefe once with my partner and never saw him again. Nurse Carol has been my primary contact and caregiver. After 3 clomid treatments and 2 IUIs , we have not been successful yet...I would have appreciated a closer relationship with my doctor, especially having gone through 3 unsuccessful cycles...He didn’t reply my email where I explained what has and hasn’t happened the 5 months since we initially met with him and followed his treatment protocol. We are in the process of moving forward with IVF after IUIs and I haven’t been able to get a hold of my doctor to get a roadmap for treatment so I can prepare for cost.
the initial consultation [at NYU] was $500 and the cost of each IUI is around $1000-$1500 and the cost of IVF is $17,000 plus outside lab genetic testing fees...We are in the process of moving forward with IVF after IUIs and I haven’t been able to get a hold of my doctor to get a roadmap for treatment so I can prepare for cost...Gets very busy- some days feels like a factory. Check in is automated so it goes fast and smooth. What I really had trouble with that they take limited insurance. And won’t help you with submitting claims to The insurance company which most other doctors will do.
How was your experience with David Keefe at NYU Langone Fertility Center?
He was compassionate but After the initial half hour consultation there were no follow ups. I would have appreciated a closer relationship with my doctor, especially having gone through 3 unsuccessful cycles.
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
Stay connected closely. Ask questions. Be in touch
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center?
The NYU offices are very busy. I have met Dr. Keefe once with my partner and never saw him again. Nurse Carol has been my primary contact and caregiver. After 3 clomid treatments and 2 IUIs , we have not been successful yet.
Describe the protocols David Keefe used in your cycles at NYU Langone Fertility Center and their degree of success.
Clomid x2 a day- day 3-7 Ovidrel day 13
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Carol)
Nurse Carol is the best thing in this place. She is thorough , professional, no nonsense, detailed and good communicator. Always immediately calls back with answers. Really like her
Describe your experience with NYU Langone Fertility Center.
Gets very busy- some days feels like a factory. Check in is automated so it goes fast and smooth. What I really had trouble with that they take limited insurance. And won’t help you with submitting claims to The insurance company which most other doctors will do. Coordinators nurses and billing staff is very responsive. I have not been able to reach my doctor ever again after meeting him initially for consultation. He didn’t reply my email where I explained what has and hasn’t happened the 5 months since we initially met with him and followed his treatment protocol. We are in the process of moving forward with IVF after IUIs and I haven’t been able to get a hold of my doctor to get a roadmap for treatment so I can prepare for cost.
Describe the costs associated with your care under David Keefe at NYU Langone Fertility Center.
My doctorDoes not take my insurance so the initial consultation was $500 and the cost of each IUI is around $1000-$1500 and the cost of IVF is $17,000 plus outside lab genetic testing fees around $3000 plus the medication is From $2000 -$8000.
7
Doctor
David Keefe
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
1 of 5
7
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2017 - 2019, Unsuccessful
NPS
8
NPS
7
Age 47 - 49
3 IUI
1 IVF
Diminished Ovarian Reserve
European
Income $200K - $499K
Business Executive
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr Keefe has an excellent consultative demeanor. He is careful with how he communicates with my wife, sometimes explaining things in several different ways to make sure we both understand what is going on. He takes as long as needed to be sure we understand our options, the pros/cons and are comfortable making our decisions. ... Dr. Keefe is a caring, knowledgable doctor who thoroughly explains the available procedures, explains the data clearly and is careful with the patients' emotions.
NYU Fertility has a good schedule of opening in the morning for blood work and calling with results in the afternoon. The key is to get there right when they open in order to get in and get the blood draw done. Generally, their process is like clockwork. ... For the most part, Carol [nurse] was good with us. At times, however she could be a bit gruff on the phone (not always) and there was a time or two when we had to follow up to make sure we clearly understood what we were supposed to be doing.
How was your experience with David Keefe at NYU Langone Fertility Center?
Dr. Keefe is a caring, knowledgable doctor who thoroughly explains the available procedures, explains the data clearly and is careful with the patients' emotions. We've always felt we were receiving the best care with him.
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center?
Dr Keefe has an excellent consultative demeanor. He is careful with how he communicates with my wife, sometimes explaining things in several different ways to make sure we both understand what is going on. He takes as long as needed to be sure we understand our options, the pros/cons and are comfortable making our decisions.
Describe the protocols David Keefe used in your cycles at NYU Langone Fertility Center and their degree of success.
We used IUI three cycles. IUI with injections one cycle and an IVF cycle.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Carol was the main one)
For the most part, Carol was good with us. At times, however she could be a bit gruff on the phone (not always) and there was a time or two when we had to follow up to make sure we clearly understood what we were supposed to be doing.
Describe your experience with NYU Langone Fertility Center.
NYU Fertility has a good schedule of opening in the morning for blood work and calling with results in the afternoon. The key is to get there right when they open in order to get in and get the blood draw done. Generally, their process is like clockwork.
Describe the costs associated with your care under David Keefe at NYU Langone Fertility Center.
IVF was not insurance-covered so was about $12,500 + medicines and genetic testing (total $20-25k)
Describe David Keefe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr Keefe believes in single embryo transfer if at all possible, but is open to discussing multiple embryo transfer if the patient truly wishes to follow that course after having a thorough discussion.
8
Doctor
David Keefe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014, Successful
NPS
8
NPS
9
Age 33
4 IUI
1 IVF
PCOS
Tubal Blockage
South Asian
Income $200K - $499K
Operations
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Keefe is warm, takes time to establish bedside manner and tells great and relevant anecdotes....Listen to his stories. They seem longwinded but are designed to reassure you as a patient.
[The NYU Fertility clinic is] efficient, clean and functional...Monitoring from 7-9 AM. Pleasant enough waiting area....[The staff is] very professional, educated and direct. They are efficient and well-trained...They failed to bill me several times for embryo storage. When I called several times to inquire, I was neither given a bill nor reassurance about the status of my embryos.
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
Listen to his stories. They seem longwinded but are designed to reassure you as a patient.
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center?
Dr. Keefe is warm, takes time to establish bedside manner and tells great and relevant anecdotes.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Very professional, educated and direct. They are efficient and well-trained.
Describe your experience with NYU Langone Fertility Center.
Efficient, clean and functional.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring from 7-9 AM. Pleasant enough waiting area.
What specific things went wrong at NYU Langone Fertility Center?
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at NYU Langone Fertility Center.
They failed to bill me several times for embryo storage. When I called several times to inquire, I was neither given a bill nor reassurance about the status of my embryos.
8
Doctor
David Keefe
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5