How was your experience with David Kreiner at Long Island IVF?
I have no doubt he is an excellent doctor. He is smart and very knowledgeable. But he is missing the personal touch. Conversations seemed surface level even though this is a very emotional and personal experience.
What's one piece of advice would you give a prospective patient of David Kreiner at Long Island IVF?
I asked him to be very aggressive since we were paying out of pocket, but he was not. I was on a very minimal protocol of medications that only resulted in 2 low quality embryos. My cycle should have been cancelled.
During treatment, were you treated like a number or a human with David Kreiner at Long Island IVF?
While sitting in front of Dr Kreiner, I felt like he did care. But I wasn't more then a chart he was reading. He didn't remember me or take time to get to know us. We only spent about 15 minutes with him.
Describe the protocols David Kreiner used in your cycles at Long Island IVF and their degree of success.
I was on 3 menopur a day for almost 15 days because my follicles weren't growing and he didn't want to cancel. After the first 7 days the injections were changed to intramuscular which did help. Dr Kreiner did want me to hyper stimulate so he was cautious (which i did NOT appreciate since we were paying out of pocket)
Describe your experience with your nurse at Long Island IVF. (Assigned nurse: Jessica G)
The nursing staff was great when you were face to face. But they see so many patients daily, its a factory.
Describe your experience with Long Island IVF.
Communication needs to greatly improve. Everything was told to me verbally, I had to take my own notes. Their office forgot to call in a prescription I needed that night and I had to spend time on the phone finding someone who could call it in.
I often left feeling overwhelmed. I wish they would send emails with all your notes and results.
Also, the phlebotomist were actually amazing people. They got to know me more then the rest of the staff. I got hugs from all of them on transfer day. HOWEVER, they should be told to NOT complain about their kids or their pregnancies in front of patients.
Describe your experience with your monitoring appointments at Long Island IVF.
It was a fairly well oiled system. I never waited too long
Describe the costs associated with your care under David Kreiner at Long Island IVF.
IVF Cycle was $22,000 plus meds.
Describe David Kreiner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Long Island IVF.
Dr Kreiner was amendment about only transferring 1. Had i had more then 2 I would have pushed back to transfer 2. But i wanted to freeze one for a FET
What specific things went wrong at Long Island IVF?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
- Failed to order appropriate test
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Long Island IVF.
Prescriptions not called in.
Nurses saying we should cancel multiple times, but the doctor not wanting to. So I would go in for my every other day sonograms and hear the word cancel over and over and how bad they felt for me. Only to get a call later saying Dr Kreiner didn't want to cancel.
A doctor who was supposed to do a water sonogram, told me my HCG was too high (it was under 2) and wouldn't do it, delaying my treatment.
I told the staff multiple times i had a vacation planned, they should have noted it but instead forgot about it and kept trying to schedule things conflicting with my vacation.