Verified
This patient has provided documentation of treatment at this clinic.
2013 - 2014, Unsuccessful
He [Dr. Nash] was calm and compassionate but when I would become upset (cry) he'd want me to collect myself before leaving and entering the waiting room...He gave me a false hope of success. I was told I'd have only a 1% chance of natural pregnancy and a 50-60% chance with IVF with ICSI. After the failed IVF he said my chances dropped to 30% and I'd have better success with donor eggs...Dr Nash told me I would never qualify for a guarantee program because the "house" always wins...Dr Nash only works in the Westerville office two days a week, when I was a patient there. So if your schedule doesn't match you'll have to see another doctor and I didn't feel connected to him due to this.
I had problems with the clinic [Reproductive Gynecology] sending the proper documents to my insurance provider. Also, they missed crediting my account with payments and they charged my insurance for office visits during my IVF cycle that were supposed to be included in my fees (Already paid for upfront) and then when confronted about a possible refund they said the extra fees went to a balance prior to IVF that I wasn't aware of...My spouse and I had to go to an IVF training class but it was handled by another doctor. Majority of all my IVF visits and retrieval were handled by another doctor at the office.
How was your experience with David Nash at Reproductive Gynecology & Infertility?
Dr Nash only works in the Westerville office two days a week, when I was a patient there. So if your schedule doesn't match you'll have to see another doctor and I didn't feel connected to him due to this. He was calm and compassionate but when I would become upset (cry) he'd want me to collect myself before leaving and entering the waiting room. I didn't like this because the office only showed one side to treatment. He gave me a false hope of success. I was told I'd have only a 1% chance of natural pregnancy and a 50-60% chance with IVF with ICSI. After the failed IVF he said my chances dropped to 30% and I'd have better success with donor eggs. I felt cheated out of money and hope. I should have been told more about donor eggs and higher chances than taking my money.
What's one piece of advice would you give a prospective patient of David Nash at Reproductive Gynecology & Infertility?
Unless your schedule and cycle match to his schedule don't expect him to be at every appointment.
During treatment, were you treated like a number or a human with David Nash at Reproductive Gynecology & Infertility?
Some of the nurses were not very friendly and while Dr. Nash showed some empathy, nothing felt specialized to my needs. Everything felt routine, from start to finish during my time I never felt they solved my infertility issues and gave me fake hope.
Describe the protocols David Nash used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
Due to my failed IUI attempts I was told IVF with ICSI was my best chance. I went on birth control then high doses of injectables including progesterone shots. I was told this was almost normal protocol except due to egg equality was taking some higher doses to simulate my ovaries. I was told about overstimulated ovaries and signs. My spouse and I had to go to an IVF training class but it was handled by another doctor. Majority of all my IVF visits and retrieval were handled by another doctor at the office.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Bethleen)
Bethleen was the IVF nurse. She had printed calendars with medication and directions for me and my understanding had them for each patient. But at times things felt rushed. For my other procedures there was no assigned nurse. Some of the other nursing staff were nice and others were rude and short - Chanel wasn't very compassionate. The medical assistant that took blood samples was very nice and sincerely. The front office staff was normally polite but at times they'd have private conversations leaving clients waiting in lounge area because they didn't feel like greeting them.
Describe your experience with Reproductive Gynecology & Infertility.
I would not recommend this clinic. At the time I did IVF there was no guarantee and now they have a guarantee program. Plus, Dr Nash told me I would never qualify for a guarantee program because the "house" always wins. That statement alone proves this clinic preys on the despair couples go through trying to get pregnant. Dr. Akain (might be incorrectly spelling) is the only doctor I would recommend others to use. He handled almost all my procedures and IVF but I felt he was only following Dr Nash's notes verses him handling my care. Also, for new patients - due your research. Make sure the doctor is giving you best case and worst case scenario. Also, some of the office staff and nurses were rude and made you feel dumb for asking for more clarification. If any staff member makes you feel that way find another office that treats you right. My opinion might be biased because I left without any success. I know if I left pregnant I would probably have a more positive outlook. But after my negative blood test they didn't have any options but adoption or donor. They left it to me to make a decision.
Describe the costs associated with your care under David Nash at Reproductive Gynecology & Infertility.
IUI $500 with HCG shot ($50). Two IUI's $750 plus HCG (extra). One cycle of IVF (self pay) $7500. ICSI $1500, IVF meds (majority came thru Walgreens specialty store, I think I paid $4500 in total), storing embryos was $500 and $475/year there after. (Disclaimer numbers might be slightly off due to memory as this was 4 yrs ago). Laparoscopy to remove endometriosis cost me $3500 out of pocket after insurance. Typical office visits were around $300 after insurance. Saline ultrasound bill was around $500 after insurance.
Describe David Nash's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
I only had 3 embryos that made it to Day 3 and the doctor told me of the best 2 and due to my age at the time (30) we went with 2 transfers.
What specific things went wrong at Reproductive Gynecology & Infertility?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
- Failed to send your chart to another clinic
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
I had problems with the clinic sending the proper documents to my insurance provider. Also, they missed crediting my account with payments and they charged my insurance for office visits during my IVF cycle that were supposed to be included in my fees (Already paid for upfront) and then when confronted about a possible refund they said the extra fees went to a balance prior to IVF that I wasn't aware of.