How was your experience with David Tourgeman at HRC?
My first cycle in 2012 that resulted in my son, Dr. T was amazing, attentive, listened. We g above and beyond to help me achieve pregnancy. In 2018, I don’t know if it was because I was a returning patient. I didn’t feel like he was giving me 100%. Sometimes we would talk about a plan, then next time we meet he would say something totally different. I still think he is a great doctor I just didn’t feel confident this last time. Made me more disappointed when it didn’t work.
What's one piece of advice would you give a prospective patient of David Tourgeman at HRC?
Ask a lot of questions. Take notes. He forgets what we talk about.
During treatment, were you treated like a number or a human with David Tourgeman at HRC?
Dr. T is a genuine person. He truly cares about his patients. He has a calm and soft tone that makes us feel confident.
Describe the protocols David Tourgeman used in your cycles at HRC and their degree of success.
2012- follistim, menopur, ganerelix, progesterone.
2018- gonal-f, cetrotide, menopur, progesterone
Describe your experience with your nurse at HRC. (Assigned nurse: Jennie)
When she would talk to me about my meds she would refer to them as different medications. Confused me. Sometimes when I ask her to check on stuff she would forget. When I asked about my remaining embryos she didn’t call about updates and i was stressed out for an entire weekend after transfer.
Describe your experience with HRC.
They are prompt. Communication with coordinator could be better. Doctor should not assume about returning patients I feel I should have acted as though I was new and not be pushed under the rug in a way.
Describe your experience with your monitoring appointments at HRC.
Monitoring is throughout the day. Dr. T was not there all day. But there is another doctor that will do it.
Describe the costs associated with your care under David Tourgeman at HRC.
We had utilize their military discount which was offered in 2018
Describe David Tourgeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC.
My choice if I wanted it or not. Always transfer 2. In 2012 after 4 cycles didn’t work he did transfer 3 embryos when I was 24 years told.
What specific things went wrong at HRC?
- Failed to call with results
- Provided conflicting information
- Failed to convey critical information