Rated 8.9
Strongly recommend: 86%Neutral: 11%Don't recommend: 4%8.9
86% strongly recommend
15 reviews
Humanity
8.8
8.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.3
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.8
5.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Georgetown
Residency
Kaiser
Fellowship
UCSD

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Deborah Wachs works at

Reproductive Science Center
Rated 8.2
Strongly recommend: 71%Neutral: 12%Don't recommend: 17%8.2

At 2 offices

Foster City
1098 Foster City Boulevard
Foster City, CA 94404
(888) 377-4483
Los Gatos
15066 Los Gatos Almaden Road
Los Gatos, CA 95032
(888) 377-4483
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Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Unsuccessful
0
0
Age 41 - 42
2 IUI
IVF
Donor Eggs
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
Income $0 - $49K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
At my first appointment, Dr Wachs performed a resting follicle test and reviewed my blood work and told me I needed to use donor eggs. She was compassionate about the fact that I would need to get closure on using my own eggs and said she supported me to do whatever I needed to get that closure--however she would not do an IVF cycle even if I had wanted to. At my request we tried a clomid and letrazole cycle. She failed to mention that Clomid was notorious for thinning one's lining and did not pay attention to notes in my file about having a thin lining, light periods etc. Next we moved to Letrazole and the techs mistakenly said I had a follicle maturing in two different ultrasounds that turned out to be a cyst. Finally, they gave me incorrect pregnancy results of another person, telling me I was pregnant even though many of the numbers in the labs would have been inconsistent with pregnancy.
The support staff [at RSC- San Jose] made many errors and was unwilling to take into account any details that I found pertinent to my situation. At one point, the clinic gave me someone else's positive pregnancy results and refused to apologize for fear of any liability.... It's a factory.... About $300 for each surge sono --$3000 for medicated IUI $18000 for a frozen egg procedure...
How was your experience with Deborah Wachs at Reproductive Science Center?
She was ok at explaining the medical stuff and answering my questions but I still felt like a number. She failed to ask certain questions or pay attention to details I mentioned that may have suggested a different course of action.
What's one piece of advice would you give a prospective patient of Deborah Wachs at Reproductive Science Center?
Don't use her.
During treatment, were you treated like a number or a human with Deborah Wachs at Reproductive Science Center?
The support staff made many errors and was unwilling to take into account any details that I found pertinent to my situation. At one point, the clinic gave me someone else's positive pregnancy results and refused to apologize for fear of any liability.
Describe the protocols Deborah Wachs used in your cycles at Reproductive Science Center and their degree of success.
At my first appointment, Dr Wachs performed a resting follicle test and reviewed my blood work and told me I needed to use donor eggs. She was compassionate about the fact that I would need to get closure on using my own eggs and said she supported me to do whatever I needed to get that closure--however she would not do an IVF cycle even if I had wanted to. At my request we tried a clomid and letrazole cycle. She failed to mention that Clomid was notorious for thinning one's lining and did not pay attention to notes in my file about having a thin lining, light periods etc. Next we moved to Letrazole and the techs mistakenly said I had a follicle maturing in two different ultrasounds that turned out to be a cyst. Finally, they gave me incorrect pregnancy results of another person, telling me I was pregnant even though many of the numbers in the labs would have been inconsistent with pregnancy.
Describe your experience with Reproductive Science Center.
It's a factory
Describe the costs associated with your care under Deborah Wachs at Reproductive Science Center.
About $300 for each surge sono --$3000 for medicated IUI $18000 for a frozen egg procedure
What specific things went wrong at Reproductive Science Center?
  • Failed to call with results
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Reproductive Science Center.
They gave me someone's else positive pregnancy results.
0
Doctor
Deborah Wachs
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
0
Clinic
Reproductive Science Center
Los Gatos
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources