Dehan Chen

Valley Hospital Fertility Center

Available Lines of Communication

Nurse available by emailNurse available by direct lineNot available by cell phone
Medical SchoolAlbert Einstein
ResidencyCornell
FellowshipCornell
Ridgewood
223 North Van Dien Avenue
Ridgewood, NJ 07450
201-447-8000
On a scale from 0-10, how likely are you to recommend Dehan Chen to a friend?
Strongly recommend: 100%10
4 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Valley Hospital Fertility Center to a friend?
Strongly recommend: 100%9.8
9 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
4 assessments
10
Age
22 - 23
Treated
2017 - 2018
Success with this Doc
?
Treatment
IVF
Diagnosis
Male Factor
10
We are all male factor infertility and dr Chen was very good about only doin the tests needed so they could get the information we needed to move forward with ivf. I was sexually abused as a teenager and dr Chen was very good at explaining exactly what he needed to do before doing it which helped me feel a lot more at ease.... Every visit dr Chen knew exactly who we were and remembered things we had discussed in previous appointment. He was very sensitive to our religious and moral beliefs throughout this whole process
+ Read more
Age
22 - 23
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF
Diagnosis
Male Factor
10
How was your experience with Dehan Chen at Valley Hospital Fertility Center?
We are all male factor infertility and dr Chen was very good about only doin the tests needed so they could get the information we needed to move forward with ivf. I was sexually abused as a teenager and dr Chen was very good at explaining exactly what he needed to do before doing it which helped me feel a lot more at ease.
What's one piece of advice would you give a prospective patient of Dehan Chen at Valley Hospital Fertility Center?
Be prepared to be there a while, on our first consultation he was very in-depth going over family history for me and my partner he went over each of my cycles in depth. I had an ultrasound and blood work done that day as well which I was no expecting to have done.
During treatment, were you treated like a number or a human with Dehan Chen at Valley Hospital Fertility Center?
Every visit dr Chen knew exactly who we were and remembered things we had discussed in previous appointment. He was very sensitive to our religious and moral beliefs throughout this whole process
Describe your experience with the nursing staff.
There is a nurses line you can call and they are always very good at returning all calls and answering all your questions even the same day or next day (depending on time of day you call)
Describe your experience with Valley Hospital Fertility Center.
The receptionist is very nice, she’s not great at explaining things unless you ask specific questions. It is always easy to get an appointment that works for you as well as being open on weekends for monitoring appointments. They do blood tests and ultrasounds right in there office which I loved not having to go someplace else as well.
Describe the costs associated with your care under Dehan Chen at Valley Hospital Fertility Center.
Dr Chen took my insurence so most of our treatments were covered and we paid relivially little in comparison to most people. Dr Chen is very sensitive and awhere that it is exspensive and does everything he can to only do what is necessary and gives you the best chance of getting a baby
Describe Dehan Chen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Valley Hospital Fertility Center.
Dr Chen is open to transferring one or two embryos. He looks at the available embryos and will give the patient his option on what he thinks would be best for that specific cycle
10
Doctor
Dehan Chen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Male Factor
10
Dr Chen was caring, friendly, and compassionate. He wanted us to be successful and help with everything he could to help us get pregnant...The team [at Valley Hospital] was so friendly and kind even when the news was upsetting.
+ Read more
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Male Factor
10
How was your experience with Dehan Chen at Valley Hospital Fertility Center?
Dr Chen was caring, friendly, and compassionate. He wanted us to be successful and help with everything he could to help us get pregnant.
What's one piece of advice would you give a prospective patient of Dehan Chen at Valley Hospital Fertility Center?
Ask lots of questions and be proactive about your care.
During treatment, were you treated like a number or a human with Dehan Chen at Valley Hospital Fertility Center?
The Valley team was so caring and concerned for my welfare and well-being. The team was so friendly and kind even when the news was upsetting
Describe your experience with the nursing staff.
Kathy was amazing and friendly. Adrianne and Pat were wonderful too! All the nurses were great and always greeted you with a smile and friendly greeting.
Describe your experience with your monitoring appointments at Valley Hospital Fertility Center.
It was a well oiled machine but if you needed to be some where by a certain time it was important to get there early before the clinic opened to wait in line. Depending on the time of year it wasn't busy at all!
10
Doctor
Dehan Chen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29 - 30
Treated
2010 - 2011
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Tubal Blockage, Other
10
Dr Chen is incredible. He was always very honest with my odds of having a child and helped my husband and I navigate the process to a successful outcome.
+ Read more
Age
29 - 30
Treated
2010 - 2011
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Tubal Blockage, Other
10
How was your experience with Dehan Chen at Valley Hospital Fertility Center?
Dr Chen is incredible. He was always very honest with my odds of having a child and helped my husband and I navigate the process to a successful outcome.
What's one piece of advice would you give a prospective patient of Dehan Chen at Valley Hospital Fertility Center?
Expect a Harvard level graduate who will be honest with you even if it is not what you want to hear.
During treatment, were you treated like a number or a human with Dehan Chen at Valley Hospital Fertility Center?
The entire team at Valley seemed as though they knew me personally. The took the time to answer each and every question I had until I was satisfied with the answer.
Describe your experience with your nurse at Valley Hospital Fertility Center. (Assigned nurse: Margrate)
The nurses we also amazing. On a number of occasions, I had emergencies and they were always helpful and compassionate.
Describe your experience with your monitoring appointments at Valley Hospital Fertility Center.
There were almost always 20 or more patients. The office was efficient and the wait was as short as possible with that number of patients.
10
Doctor
Dehan Chen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31
Treated
2012
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
Male Factor
10
Dr. Chen has a very sweet disposition....When I had to be seen by Dr. Nasseri, he was much more matter of fact. Not as "friendly" per se, but I was always confident in his ability. The office staff were sweethearts.
+ Read more
Age
31
Treated
2012
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
Male Factor
10
How was your experience with Dehan Chen at Valley Hospital Fertility Center?
I know that Dr. Chen was very warm, calm and reassuring. But, I was always anxious/nervous that I wouldn't know what to do and when as far as administering shots and meds. I was always having to call the nurse.
What's one piece of advice would you give a prospective patient of Dehan Chen at Valley Hospital Fertility Center?
Use Valley Fertility!
During treatment, were you treated like a number or a human with Dehan Chen at Valley Hospital Fertility Center?
Everyone knew and called me by first name. Dr. Chen has a very sweet disposition.
Describe your experience with Valley Hospital Fertility Center.
When I had to be seen by Dr. Nasseri, he was much more matter of fact. Not as "friendly" per se, but I was always confident in his ability. The office staff were sweethearts.
10
Doctor
Dehan Chen
Communication
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
– Read less
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