LGBTQ+
Verified
This patient has provided documentation of treatment at this clinic.
2023, Unsuccessful
Review of
Dr Leblanc had great bedside manner - she talked to us directly and looked us in the eyes. She did a great job of balancing providing us with the facts as well as acknowledging what that means emotionally for us...From our initial consult with Dr Leblanc, we felt seen as a queer couple (not a couple experiencing infertility which we know is the majority demographic)...good at explaining all our options and allowing space to ask questions
{Hanabusa IVF] Strengths: Experienced, knowledgeable, thoughtful doctors. Felt like we were in great hands the whole time...Customer service is great - answer phone kindly and quickly, all smiles throughout the visits. Loved being able to pay (easily) after each service instead of lump up front sums. Allowed us to budget, track and move funds around a lot more easily...Weaknesses: Portal was difficult/impossible to view and sign some documents with the Chrome browser
How was your experience with Diana LeBlanc at Hanabusa IVF?
We came to Hanabusa after an unsuccessful ICI, two unsuccessful IUIs and a brief exploration phase with SDFC which didn't feel like a great fit and I read multiple reviews about patients there feeling like they were just a number. From our initial consult with Dr Leblanc, we felt seen as a queer couple (not a couple experiencing infertility which we know is the majority demographic). She was good at explaining all our options and allowing space to ask questions. We had a few very difficult results and she was empathetic and understanding while still presenting options moving forward with our permission. Although we have yet to achieve our goal of becoming birthing parents and expanding our family, we are happy with the service provided by Dr LeBlanc.
What's one piece of advice would you give a prospective patient of Diana LeBlanc at Hanabusa IVF?
Use she space she provides to ask questions - come prepared to ask them if you're in the information is power camp like I am. She is great at answering them.
During treatment, were you treated like a number or a human with Diana LeBlanc at Hanabusa IVF?
Dr Leblanc had great bedside manner - she talked to us directly and looked us in the eyes. She did a great job of balancing providing us with the facts as well as acknowledging what that means emotionally for us.
Describe the protocols Diana LeBlanc used in your cycles at Hanabusa IVF and their degree of success.
My wife is in her early 30s so we did a minimal stimulation cycle - yielded 11 eggs - 5 become embryos - 1 tested genetically normal - that one did not survive the thaw :(
I was preparing for the FET - since we only had 1 genetically normal embryo, I did a saline ultrasound where a possible polyp was spotted - had a polypectomy, did an ERA cycle to ensure best timing - prescribed estradiol, prednisone, aspirin, and progesterone - cannot confirm what results were produced as we never got to the transfer
Describe your experience with your nurse at Hanabusa IVF. (Assigned nurse: Heizl)
Overall we were very happy with our nurse's care with us. At first it was a bit difficult to understand her over the phone - written communication (especially with all the new medical jargon we were learning was preferred), but as we got to hear her more we learned her accent and the communication got easier. She was very polite, thoughtful, personable, and educational. She answered all our questions as well when asked or defferred to Dr Leblanc if necessary (which we appreciated). A call was paired with written information most of the time which for new processess/procedures was much appreciated.
Describe your experience with Hanabusa IVF.
Strengths: Experienced, knowledgeable, thoughtful doctors. Felt like we were in great hands the whole time. Thorough plans with clear notes from past and moving forward. Options with medications. Mindful of options for keeping within our budget and transparent pricing before and during. Customer service is great - answer phone kindly and quickly, all smiles throughout the visits. Loved being able to pay (easily) after each service instead of lump up front sums. Allowed us to budget, track and move funds around a lot more easily.
Weaknesses: Portal was difficult/impossible to view and sign some documents with the Chrome browser, but switching to Safari fixed issues. Messaging could be organized much better in the portal and it'd be great if released documents could be sorted by date. A few visits staff (front desk or sonographers) weren't aware of what I was there for (ie, I'd finish an ultrasound and they'd be like, "bye! Have a great day!" and I was like, "Oh, I think I still have a blood draw, right?" SO, know exactly what you're scheduled for and make sure you get those things done or you might leave without them if left to their direction.
Describe the costs associated with your care under Diana LeBlanc at Hanabusa IVF.
Hanabusa: Sperm Storage (400) and Recieval Fee (200) 1 $600
Saline Ultrasound with Dr Chang 1 $400
Hanabusa: Initial Consultation 1 $250
Ultrasound for follicles, blood draw, and STD testing 1 $600
Hanabusa: Ultrasounds and blood draws 1;1; 1000
Hanabusa: IVF Cycle Egg Retrieval (10+ eggs) 1 9250
Hanabusa: Anesthesia for IVF 1 750
Hanabusa: PGTA Testing 5 embryos 4000
Hanabusa: Cryopreservation fee for embryos for a year 1400
pregnancy panel and infectious disease ($100) testing at Hanabusa 1 100
Blood Draw for ERA cycle 1 250
Blood Draw for ERA cycle 1 250
Uterine Ultrasound for ERA Cycle 1 250
Blood Draw for ERA cycle 1 250
ERA (biopsy) apt with Dr Chang + blood work 1 650
ERA assessment with Igenomix 1 795
Labs 1 250
Ultrasound and blood draw 1 each 500
Blood Draw for ERA cycle 1 250
* removed cost of meds as they're not set by the clinic as well as outside procedures like polypectomy and acupuncture
Describe Diana LeBlanc's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Hanabusa IVF.
We're aware single embryo transfer is the clinics preference - we did not have multiple embryos to transfer so never had a discussion with them regarding that as a possibility for us.
How competent was Hanabusa IVF at LGBTQ+ care?
Yes - we really felt that they addressed our protocol through the lens of a queer couple trying to conceive, not infertility, which we appreciated. We never felt othered by any of the staff and felt supported throughout. It's difficult to enter the process of expanding our family biologically knowing the commitment financially, time wise, and emotionally we would have to make and it felt like they empathised with that. Infertility between a straight couple is certainly just as difficult, queer couples just don't even start with an option to try that way, so there is a large inital, intentional commitment that can start the journey off on a different note.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Hanabusa IVF.
We decided to use a different donor bank than our initial donor bank for the ICI and IUIs as we found one closer that was more affordable per vial AND allowed for local pickup and Hanabusa allowed drop off, which saved us a little cash on delivery from both our bank and at Hanabusa, so was grateful for that option. Forms were clear to use, complete, and times for drop off reasonable (from what I remember).
Review of