Diana LeBlanc

There is a lot of information from the start that covers fees and the process. The fee sheet that provides fees is very confusing and the individual assigned to explain was not very helpful. It is also not convenient that you have to call to schedule bloodwork. I am a busy professional and it is often difficult to schedule calls during the workday.

This clinic seems to have many options for someone who doesn’t want to do lots of meds to stimulate. There are mini IVF, natural IVF, Low Complexity IVF(LCIVF) as well as regular IVF. I just wanted to try as little injections as possible for the first try since I was too overwhelmed for the injections and LCIVF was a perfect match for me.

The office administrator is very competent and kind. I haven’t had any problems dealing with scheduling or paperwork. They reply to emails quickly and are very helpful. I haven’t had treatment yet, but hearing from other patients, it seems that everyone has had a good experience with the clinic.

I am a fairly new patient. I think their strengths are that the doctors and nurses really treat you as an individual and coordinate your care based on how your body reacts to medications or other treatments. You are not a number and are not on a general protocol that all patients are on. Your treatment is designed for you, which is extremely important in this process. Their billing system is a strength and weakness, it is pay as you go a la carte billing. You pay for services as you get them, there are no packages. So, you can feel this is either helpful that you are not paying for anything that you don't necessarily need or some may find this frustrating that you have to pay at every visit. In addition, because this clinic is very tailored to your results, sometimes there is not a lot of time to get the medications that are needed, but they always help to make it work for you.

They did a a good job communicating and the doctor was very thorough in explaining things to/help to guide me. I felt confident that this clinic would be a good fit for me. It is nice to speak to a doctor that understand DOR and knows how to work with patients that have this. The clinic was fast to respond and receptive to my needs. I am hoping I will be able to move forward with them in the near future to go through a few rounds of egg freezing. I also felt like their rates were reasonable compared to other clinics.