Rated 8.8
Strongly recommend: 46%Neutral: 54%8.8
46% strongly recommend
7 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Albany
Residency
Dartmouth
Fellowship
U. of Louisville

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Diane Woodford works in 1 office at

Bloom Reproductive Institute
Rated 9.1
Strongly recommend: 78%Neutral: 14%Don't recommend: 8%9.1

Explore Clinic
North Valley / Scottsdale
8415 N Pima Road, Suite 290
Scottsdale, AZ 85258

4 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
8
NPS
9
Age 29 - 31
1 IVF
Male Factor
Recurrent Pregnancy Loss
Unexplained
Latinx
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
6 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
our doctor [Dr. Woodford] has very strong preferences regarding eSET and given we did not meet her criteria for multiple embryo transfer, it was not really an option for us. After being explained to the risks involved we ultimately found ourselves in agreement...is very compassionate and always starts and ends each appointment asking us how we are feeling about cycles and plans rather than assuming we are always on board with everything.
[Bloom Reproductive Institute is] Very organized but occasionally medical staff needs reminders to follow up with non-essential information. We found communicating directly with our assigned coordinator via email is the easiest way to send and receive information in a timely fashion. Calling and leaving voicemails was rarely effective, and we would often be sent to a generic medical staff voicemail instead of straight to our coordinator.
How was your experience with Diane Woodford at Bloom Reproductive Institute?
Dr. Woodford is very compassionate and knowledgeable. We never feel disconnected or like she is not invested in our success. She engages us in conversation about our treatments and is frequently asking us how we feel things are going. She also regularly encourages us to do our own research and to never be shy about challenging information with information. Conversations are also very productive because we are not taking marching orders, we are working together with her to find the common ground where everyone is comfortable with “the plan”
What's one piece of advice would you give a prospective patient of Diane Woodford at Bloom Reproductive Institute?
Don’t be afraid to ask questions. If she doesn’t immediately have the answer she will find it!
During treatment, were you treated like a number or a human with Diane Woodford at Bloom Reproductive Institute?
Dr. Woodford is very compassionate and always starts and ends each appointment asking us how we are feeling about cycles and plans rather than assuming we are always on board with everything.
Describe your experience with Bloom Reproductive Institute.
Very organized but occasionally medical staff needs reminders to follow up with non-essential information. We found communicating directly with our assigned coordinator via email is the easiest way to send and receive information in a timely fashion. Calling and leaving voicemails was rarely effective, and we would often be sent to a generic medical staff voicemail instead of straight to our coordinator.
Describe Diane Woodford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
Yes, our doctor has very strong preferences regarding eSET and given we did not meet her criteria for multiple embryo transfer, it was not really an option for us. After being explained to the risks involved we ultimately found ourselves in agreement.
What specific things went wrong at Bloom Reproductive Institute?
  • Failed to convey critical information
Describe the specific things that went wrong at Bloom Reproductive Institute.
1. We asked for a specific embryo to be thawed and transferred, and when we arrived to pre-op we discovered the wrong embryo had been thawed. 2. During an appointment while prepping for FET I was sent home before all testing had been completed. The nurse had to call me and have me come back to complete the rest of the testing because it was time sensitive to the day.
8
Doctor
Diane Woodford
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Successful
NPS
7
NPS
6
Age 33
1 IVF
1 Embryo Freezing
Male Factor
PCOS
Uterine Fibroids
Latinx
Income $100K - $199K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
Neutral
Doesn't Recommend
Successful
Dr. Woodford listened to what I wanted and transferred 2 non pgs tested embryos...She found that my right tube was partially blocked and that I had uterine polyps. My previous doctor had failed to find these things months prior when I had undergone 2 back to back iui’s that failed. Dr. Woodford was able to go in and remove several polyps. It took another surgery to remove a fibroid. My egg retrieval was very successful and they retrieved several eggs that turned into blasts. An FET was done with 2 eggs and 1 implanted. I am finally pregnant after 3 years of infertility treatment. Dr. Woodford is not educated in diabetes management which often coincides with PCOS. She referred me out to an Mfm doctor. It was wet stressful trying to get my A1C under 6 due to type 2 diabetes before we did a transfer. Nevertheless, I was able to do it. You have to advocate for yourself when it comes to managing your diabetes along with fertility treatments. It has been a long and stressful process. However, I was successful in the end.
No accountability for mistakes made on medication [at Bloom Reproductive Institute]. The Nurse practitioner was not very friendly...My egg retrieval was very successful and they retrieved several eggs that turned into blasts. An FET was done with 2 eggs and 1 implanted. I am finally pregnant after 3 years of infertility treatment...You have to advocate for yourself when it comes to managing your diabetes along with fertility treatments. It has been a long and stressful process. However, I was successful in the end.
How was your experience with Diane Woodford at Bloom Reproductive Institute?
Dr. Woodford was very thorough in getting me evaluated for other potential infertility causes. After 3 failed iui’s I went to Dr. Woodford for a second opinion. She ordered genetic testing, redid my hsg, and did an SIS on me. She found that my right tube was partially blocked and that I had uterine polyps. My previous doctor had failed to find these things months prior when I had undergone 2 back to back iui’s that failed. Dr. Woodford was able to go in and remove several polyps. It took another surgery to remove a fibroid. My egg retrieval was very successful and they retrieved several eggs that turned into blasts. An FET was done with 2 eggs and 1 implanted. I am finally pregnant after 3 years of infertility treatment. Dr. Woodford is not educated in diabetes management which often coincides with PCOS. She referred me out to an Mfm doctor. It was wet stressful trying to get my A1C under 6 due to type 2 diabetes before we did a transfer. Nevertheless, I was able to do it. You have to advocate for yourself when it comes to managing your diabetes along with fertility treatments. It has been a long and stressful process. However, I was successful in the end.
What's one piece of advice would you give a prospective patient of Diane Woodford at Bloom Reproductive Institute?
Go to another doctor if you want an RE who knows how to manage diabetes.
During treatment, were you treated like a number or a human with Diane Woodford at Bloom Reproductive Institute?
No accountability for mistakes made on medication. The Nurse practitioner was not very friendly.
Describe the protocols Diane Woodford used in your cycles at Bloom Reproductive Institute and their degree of success.
IVF after 3 failed cycles Hysteroscopy due to polyps
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Kim Anderson )
Very straightforward
Describe your experience with Bloom Reproductive Institute.
Staff was friendly and I liked my coordinator. The office was clean and organized. I was always able to make my appointments without running late to work because someone was always there early. However, later appointment times are limited and don’t always work with your schedule. I had to take some time off work to attend many appointments. There are 2 locations you can go to, but Saturday’s are short days at the Scottsdale location.
Describe the costs associated with your care under Diane Woodford at Bloom Reproductive Institute.
$7000
Describe Diane Woodford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
Dr. Woodford listened to what I wanted and transferred 2 non pgs tested embryos.
What specific things went wrong at Bloom Reproductive Institute?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Bloom Reproductive Institute.
Medications were over prescribed leaving room for error when it came to calling in the quantity needed with your specialty pharmacy.
7
Doctor
Diane Woodford
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Adaptability
4 of 5
6
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
10
Age 32 - 33
2 IUI
2 Egg Freezing
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
European
Income $100K - $199K
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
We did three rounds of IUI [with Dr. Woodford] that were unsuccessful in causing pregnancy. We then moved to IVF. We have done two egg retrieval’s with PGS testing. We currently have one frozen normal embryo and are doing another egg retrieval in order to bank more eggs...obviously cares and takes time to talk personally with her patients... is super friendly and very knowledgeable. She is very good at communicating what is going on in your body during treatments. I trust her because she is honest about expectations. Because I go to the satellite office in Gilbert, I don’t see her as often as I would like. She is very reachable by email and telephone though.
The staff [at Bloom Reproductive Institute] are all very nice and caring. You will get to know the Gilbert staff very well if you go there. Appointments are quick. Sometimes navigating the phones and getting a hold of the person you want to can be complicated...We did three rounds of IUI that were unsuccessful in causing pregnancy. We then moved to IVF. We have done two egg retrieval’s with PGS testing. We currently have one frozen normal embryo and are doing another egg retrieval in order to bank more eggs.
How was your experience with Diane Woodford at Bloom Reproductive Institute?
Dr. Woodford is super friendly and very knowledgeable. She is very good at communicating what is going on in your body during treatments. I trust her because she is honest about expectations. Because I go to the satellite office in Gilbert, I don’t see her as often as I would like. She is very reachable by email and telephone though.
What's one piece of advice would you give a prospective patient of Diane Woodford at Bloom Reproductive Institute?
Don’t be afraid to ask questions and to voice your opinions and concerns.
During treatment, were you treated like a number or a human with Diane Woodford at Bloom Reproductive Institute?
Dr. Woodford obviously cares and takes time to talk personally with her patients.
Describe the protocols Diane Woodford used in your cycles at Bloom Reproductive Institute and their degree of success.
We did three rounds of IUI that were unsuccessful in causing pregnancy. We then moved to IVF. We have done two egg retrieval’s with PGS testing. We currently have one frozen normal embryo and are doing another egg retrieval in order to bank more eggs.
Describe your experience with Bloom Reproductive Institute.
The staff are all very nice and caring. You will get to know the Gilbert staff very well if you go there. Appointments are quick. Sometimes navigating the phones and getting a hold of the person you want to can be complicated.
What specific things went wrong at Bloom Reproductive Institute?
  • Failed to call with results
8
Doctor
Diane Woodford
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
8
NPS
8
Age 29 - 31
1 IUI
PCOS
Tubal Blockage
Unexplained
Latinx
Income $50K - $99K
Consultant
2nd of 2 Docs
7 IUI With Other Docs
Neutral
Neutral
Successful
our doctor [Dr. Diane Woodford] has been wonderful...she has been in communication with us very upfront about what to expect...if we don’t achieve those expectations within a certain timeframe and that will adjust expectations and protocol if necessary. She is always open to having a conversation Or appointment if you just want to check in with her if you feel like you’re not getting what you need from the clinic and I absolutely love that that they will make a time to see the patients just to have a conversation to both get on the same page and all that stuff goes along way for me
The staff at the location [of Bloom Reproductive Institute] I go to is wonderful. Blanca treats everyone like family and remembers you and your life and is just incredibly Sweet and caring. Kim is incredibly knowledgeable, compassionate and also to the point which I really appreciate...it is all vary based on your individual needs, history, age, health...absolutely take everything into consideration and doEverything they can to help people grow their families and I just admire the work that is being done at this clinic and although they’re a little things that I would love to fix overall it’s where I know I need to
How was your experience with Diane Woodford at Bloom Reproductive Institute?
As stated previously it rubbed me the wrong way when certain things were discussed at my consultation that were not followed through with later visits and I had to call and bug and email reminders about certain things. Beyond that and being able to get past that because it was more clerical than anything our doctor has been wonderful she has been in communication with us very upfront about what to expect said an outline for us if we don’t achieve those expectations within a certain timeframe and that will adjust expectations and protocol if necessary. She is always open to having a conversation Or appointment if you just want to check in with her if you feel like you’re not getting what you need from the clinic and I absolutely love that that they will make a time to see the patients just to have a conversation to both get on the same page and all that stuff goes along way for me
What's one piece of advice would you give a prospective patient of Diane Woodford at Bloom Reproductive Institute?
I would be very specific about expectations write down things about medications frequency of appointment types of medications amounts of medications that you speak with her about so when talking with the nurses the correct stuff gets ordered for you
During treatment, were you treated like a number or a human with Diane Woodford at Bloom Reproductive Institute?
Diane is really good with you in person when she meets you, but she does tend to forget things that were discussed prior which is a little bit of a letdown. I know they see so many patients but I want to be secure in my choice of a RE and know you’ll remember my situation to go they this journey as planned and not me having to battle with NPs and front desks associates about what you said or promised me that wasn’t documented.
Describe the protocols Diane Woodford used in your cycles at Bloom Reproductive Institute and their degree of success.
I was pretty lucky and had great success with this doctor for my first our UI. I had previously done five are you are is with another doctor out of state that were unsuccessful. My protocol for my positive pregnancy resulting in a single tan wise letrozole cycle days three through seven then on the eighth cycle day we did 75 units of Follistim, my follicles reacted amazing, went In for a scan they were measuring where they needed to be we triggered the next night had her IUI and two weeks later found out we were successful and in July 2018 welcomed our baby boy. Fast forward to June 2019 we did one unsuccessful are you are you in the protocol for that was cycle days three through 72 pills of lectures all and then I did seven days of 75 units of Menopur injections, my follicles were slow to react then finally were measuring correctly and we triggered with ovidrel and ended up being a failed cycle. I am currently on CD 6 and taking letrazole until CD7, CD8 I will start menopur and inject 75units for 7 days and hopefully that’s what I need! For all cycles I was on 2000mg of metformin for PCOS, 1000unots of vitamin D, and a prenatal.
Describe your experience with your nurse at Bloom Reproductive Institute. (Assigned nurse: Kim (nurse)& Blanca (coordinator))
The staff at the location I go to is wonderful. Blanca treats everyone like family and remembers you and your life and is just incredibly Sweet and caring. Kim is incredibly knowledgeable, compassionate and also to the point which I really appreciate.
Describe your experience with Bloom Reproductive Institute.
The overall clinic is incredibly busy because there is another doctor that has been on TV and just in the public eye if you will for a very long time so she is in high demand which can sometimes make it difficult to get a hold of people come in for appointments. The strengths of this clinic is their approach know two people have the same protocol it is all vary based on your individual needs, history, age, health day absolutely take everything into consideration and doEverything they can to help people grow their families and I just admire the work that is being done at this clinic and although they’re a little things that I would love to fix overall it’s where I know I need to be
Describe the costs associated with your care under Diane Woodford at Bloom Reproductive Institute.
i unfortunately do not have this information readily available
Describe Diane Woodford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bloom Reproductive Institute.
N/A for my situation - but I do know her approach is a single embryo transfer unless deemed medically necessary based on age, egg reserve and multiple other factors to do MET.
What specific things went wrong at Bloom Reproductive Institute?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Bloom Reproductive Institute.
Just have some difficulties with getting medications but I know this is because of my insurance requirements as well as meds were forgotten briefly but taken care of hours later
8
Doctor
Diane Woodford
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
8
Clinic
Bloom Reproductive Institute
North Valley / Scottsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5