Drew Tortoriello

Sher Fertility of New York

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Doctor, Nurse available by direct line
Direct line to doctor
Direct line to nurse
Available by cell phone
Doctor personal cell phone
Medical SchoolSUNY
ResidencyCornell
FellowshipUMDNJ
New York
425 Fifth Ave
New York, NY 10016
(646) 792-7476
On a scale from 0-10, how likely are you to recommend Drew Tortoriello to a friend?
Strongly recommend: 73%Neutral: 17%Don't recommend: 10%8.9
43 assessments
  • 73% Strongly recommend (9-10)
  • 17% Neutral (7-8)
  • 10% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
9.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
9.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
9.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Sher Fertility of New York to a friend?
Strongly recommend: 73%Neutral: 19%Don't recommend: 9%8.9
117 assessments
  • 73% Strongly recommend (9-10)
  • 19% Neutral (7-8)
  • 9% Don't recommend (0-6)
43 assessments
10
Age
42 - 45
Treated
2016 - 2019
Success with this Doc
Yes
Treatment
2 IVF, 5 Egg Freezing
Diagnosis
Endometriosis
10
He [Dr. Tortoriello] always changed my plan according to my needs. If something didn’t work, he looked for a solution. In my case he found it and we are blessed today at my age 44 with my own eggs. This is truly a blessing and miracle and It couldn’t happen without him. He didn’t turn me away where others did so it speaks to his compassion. He is dedicated and very diligent. I always felt 100 trust in him and his approach. He leveled with us when we asked the difficult questions and never gave us false hope... but somehow still managed to give us hope. I always felt relaxed with him because he is so easy going and very calm. That helps during such difficult times. I will forever be grateful to him.
+ Read more
Age
42 - 45
Treated
2016 - 2019
Success with this Doc
Yes
Race
Latino
Income
$200K - $499K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, 5 Egg Freezing
Diagnosis
Endometriosis
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
I don’t have enough words to describe the great Doctor he is. He is smart and is very knowledgeable in the latest research. He always changed my plan according to my needs. If something didn’t work, he looked for a solution. In my case he found it and we are blessed today at my age 44 with my own eggs. This is truly a blessing and miracle and It couldn’t happen without him. He didn’t turn me away where others did so it speaks to his compassion. He is dedicated and very diligent. I always felt 100 trust in him and his approach. He leveled with us when we asked the difficult questions and never gave us false hope... but somehow still managed to give us hope. I always felt relaxed with him because he is so easy going and very calm. That helps during such difficult times. I will forever be grateful to him.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Don’t ever give up and Trust Dr. T. And his approach. I feel he is not about the money.... but truly cares. I believe that he really is in this to help in this difficult journey of infertility.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
The office staff and Dr. T were always very responsive via email and in person and I never felt like a number. I felt unique in my journey and it was there approach that made me feel this way. They are amazing.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Cecilia Choe and Frances Faundez)
I mainly worked with Frances Faundez and Cecilia Choe. They were both very easy to work with. They were very responsive even communicating via email. I always felt comfortable knowing they would provide instructions when it came to my calendar and medications dosages. A couple times I ran out of medicine over a weekend and they provided me with some until I was able to get mine so I didn’t miss a cycle. Frances was so compassionate and sweet when I had a miscarriage. And she took the time to make me feel like a person and not just another patient.
Describe your experience with Sher Fertility of New York.
I think all the nurses should all be as compassionate and on the same page. I know it’s hard when dealing with so many patients but it really does help. When the staff are all professional and kind and take the time to know your name It separates the practice from any other infertility practice. This journey is hard as it is and when you deal with a practice that is professional and doesn’t treat you like a number or rush you or lose patience with you it makes it more tolerable. Their strength I feel is that they are all compassionate and willing to help... even when they seemed swamped. The one advice I would have is to make sure that their front desk staff (not the 6th floor) is professional. Sometimes on the other floor when I would go in for a procedure the girls were a little loud and not well spoken or professional. I felt they were not as approachable.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
We asked Dr. T what he thought would be best for us and our situation. He would always give us his expert suggestions but ultimately try to let us decide how many we wanted transferred as long as it was safe. Based on my age we would transfer no more than two.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
40
Treated
2019
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Anovulation
9
He [Dr. Tortoriello] was always nice and kind and polite. I always met with him every visit except for one weekend monitoring appointment where I met with his partner. He always answered my emails and all my questions...He was always right about my treatment...we moved to injectables and timed intercourse which failed the first time but worked more in harmony with my body and again he was correct 100% on which drug protocol to use despite me asking about trying other drugs and him assuring me that his choice would be best for me. My 2nd round of injectables we tried IUI and I got pregnant.
+ Read more
Age
40
Treated
2019
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation
9
How was your experience with Drew Tortoriello at Sher Fertility of New York?
I have a very tricky schedule living in NYC with two toddlers (one with special needs) and no family to help out so Dr. T was very flexible in my appointment scheduling which was such a relief because there was no way I could have attended other well known NYC clinics with my schedule. He always answered my questions via email or in person and I asked huge amount of questions. He was straight forward and honest but kind and compassionate at the same time. He was always right about my treatment.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Just ask questions and ask the office staff questions as well to put your mind at rest and email him your concerns. I never had to long wait or really any wait at all at his office...it was well run.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
He was always nice and kind and polite. I always met with him every visit except for one weekend monitoring appointment where I met with his partner. He always answered my emails and all my questions.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
Started with clomid even though I pushed that because I was new to fertility treatments and nervous about injectables, IVF etc and wanted to try something as simple as possible. He was right when he said it probably wasn’t the best course of action to take in my situation and it caused more issues for me. Then we moved to injectables and timed intercourse which failed the first time but worked more in harmony with my body and again he was correct 100% on which drug protocol to use despite me asking about trying other drugs and him assuring me that his choice would be best for me. My 2nd round of injectables we tried IUI and I got pregnant.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Frances and Ivana )
Frances is Dr. T’s right hand woman. Always lovely and kind and helpful and answered emails promptly even after business hours at times.
Describe your experience with Sher Fertility of New York.
Strengths - small, kind, helpful, compassionate staff. Frances and Ivana went above and beyond. Also, I forget her name but the nurse who took my bloods and assisted Dr. T during examinations etc. was wonderful as well.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
I only had co-pay each visit and co insurance until I met my deductible.
What specific things went wrong at Sher Fertility of New York?
  • Provided conflicting information
9
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
39 - 40
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
10
He [Dr. Tortoriello] is very professional, he answers all your questions and also is always available via email. He is kind and compassionate but also direct. Sometimes when you get bad news, you would prefer not to be direct but he isn’t dismissive of your hopes and dreams. We had two miscarriages with both of our transfers so the embryos likely had chromosomal abnormalities and he indicated this early on when signs showed it via sonogram but also let me have hope.
+ Read more
Age
39 - 40
Treated
2018 - 2019
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Entrepreneur
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
He is very professional, he answers all your questions and also is always available via email. He is kind and compassionate but also direct. Sometimes when you get bad news, you would prefer not to be direct but he isn’t dismissive of your hopes and dreams. We had two miscarriages with both of our transfers so the embryos likely had chromosomal abnormalities and he indicated this early on when signs showed it via sonogram but also let me have hope.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Go with Dr. T and Sher, they are kind and know what they are doing. Ask questions when you need to and know that Dr. T is usually right when he says things don’t look right.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Everyone at Sher is so warm, they genuinely want to help you. Dr T. Is sensitive but also direct and tells you what to expect and doesn’t give you false hope. He also tries things when other Dr.s give up on you.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
He put me on an estrogen patch for 5 days to increase my follicle count and it worked. He followed my follicles very carefully and didn’t have me trigger too early, he adjusted my medicines daily as needed and as a result he got 4 eggs and all of them made it to 5 day blastocyst.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Frances )
Everyone is great, they explain in detail what to expect, they comfort you when you are upset, they are loving and compassionate.
Describe your experience with Sher Fertility of New York.
It is one of the best clinics I have been to for any healthcare. They really don’t have any weaknesses. They worked around my cycle, they are available at night, on weekends, they respond immediately to emails and calls. I love Sher!
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
14,000k for IVF cycle, $3800 for frozen embryo transfer
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
He let me make the decisions.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
37 - 42
Treated
2014 - 2019
Success with this Doc
Yes
Treatment
6 IUI, 7 IVF, 4 Embryo Freezing
Diagnosis
Endometriosis, Poor Egg Quality, Immunological, Unexplained
10
Dr T[ortoriello] had to give me bad news many times and he is gentle/kind but also honest/pragmatic and will get you through to the best results that are possible for you...consider every aspect of infertility before putting you through more cycles (egg quality, immune therapy, implantation failure etc)...Treatment for poor egg quality, banking cycles, Cgh embryo testing, treatment for implantation failure (3-4mo Lupron depot) prednisone and ivig/intralipid infusions. I had it all!
+ Read more
Age
37 - 42
Treated
2014 - 2019
Success with this Doc
Yes
Race
Income
$500K
Occupation
Doctor
Order & Number of Docs Seen
5th of 5 Docs
Treatment
6 IUI, 7 IVF, 4 Embryo Freezing
Diagnosis
Endometriosis, Poor Egg Quality, Immunological, Unexplained
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
I had a long infertility journey and just wish I found Dr Tortoriello and his colleagues sooner. His clinic is not a factory like many of the other academic centers in NYC. The doctor will see you at every appointment, the doctor explains things to you, and the doctor KNOWS your history. The doctors here are also better than most academic centers in that they have the best training but also consider every aspect of infertility before putting you through more cycles (egg quality, immune therapy, implantation failure etc). Too many places in NYC blow off patients with autoimmunity or implantation failures but Dr Tortoriello (and his colleagues) will be able to manage it and bring success if you stick with it!!!! I’m so thankful for their help in creating my family.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Make an appointment and be willing to adjust your personal schedule to see the doctor every time. Don’t go to a factory with rotating doctors!! It’s worth it.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr T had to give me bad news many times and he is gentle/kind but also honest/pragmatic and will get you through to the best results that are possible for you.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
Treatment for poor egg quality, banking cycles, Cgh embryo testing, treatment for implantation failure (3-4mo Lupron depot) prednisone and ivig/intralipid infusions. I had it all!
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: All are excellent -too many to list )
All of the nurses are great- I’ve worked with all of them
Describe your experience with Sher Fertility of New York.
Boutique feel, clean& organized. Again- you must make an appointment with your doctor as there are not bulk monitoring sessions. You are a person and not a number. They will know you. This is essential with something as stressful as an infertility battle
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Some though insurance some out of pocket
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
I was aligned with Dr T in that I preferred eSET. After such a long infertility journey, the last thing I wanted was a high risk multiples pregnancy!
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
10
When I came to Dr. Tortoriello, I had one embryo from my previous doctor. We tried to implant, but it failed. We were not surprised since Dr. Tortoriello advised that the medications prescribed by my previous doctor actually lowered my egg quality and count. Thereafter, we did a egg retrieval and tested two embryos using PGD. We were able to transfer one embryo which successfully implanted. I gave birth to a healthy baby girl in April 2019.
+ Read more
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF
Diagnosis
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
He always answered all my questions completely and with compassion. He answered all e-mails in detail and promptly. He was always on time for his appointments and took time with me to make sure I understood everything going on. He gave me honest opinions while being optimist as possible. During my initial consult, he reviewed my file in advance of the meeting and was able to discuss potential future options.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Ask questions if you do not understand or want to know more
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
He remembered details about my fertility during our appointments and did not need to continue to refer to my chart. He spoke to me kindly and with compassion. He always made sure all of my questions were answered.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
When I came to Dr. Tortoriello, I had one embryo from my previous doctor. We tried to implant, but it failed. We were not surprised since Dr. Tortoriello advised that the medications prescribed by my previous doctor actually lowered my egg quality and count. Thereafter, we did a egg retrieval and tested two embryos using PGD. We were able to transfer one embryo which successfully implanted. I gave birth to a healthy baby girl in April 2019.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Lindsay Cluff)
Lindsay was an excellent nurse! I absolutely loved her positive attitude. She answered all of e-mails promptly and in detail. Unfortunately, she left the practice once I was ready for a transfer.
Describe your experience with Sher Fertility of New York.
The clinic's strengths was that Dr. Tortoriello was able to use his advanced knowledge to assist us to have a child. We interviewed with other doctors who told us that there was nothing more we can do. Dr. Tortoriello confirmed that he had new techniques that we could try to help us. The clinic's weakness was dealing with my insurance company. I had to bear the load of reaching out to my insurance company about payments for procedures. This was extremely time consuming but I did not mind doing it since I wanted to save myself money.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
I was covered by insurance up to $25,000. Retrieval was approximately $12,000 and transfer was approximately $4,000. All other appointments were specialist co-pays of $30.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

7
Age
38
Treated
2018
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
7
Dr T. [Tortoriello] is very responsive to emails, typically responding within 2 hours. Unfortunately, because I wasn’t a local patient and did remote monitoring (through another clinic), I didn’t get to have the regular/ frequent interaction with him during monitoring or speak with him about my results.... I have DOR so he did not want to use BC for priming since it would suppress my eggs. He had me on Estrogen patches before my cycle started, then Gonal F and Menapur.
+ Read more
Age
38
Treated
2018
Success with this Doc
?
Race
Middle Eastern
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
7
How was your experience with Drew Tortoriello at Sher Fertility of New York?
He is patient and understanding of what his patients are going through. He is also very candid but you have to ask a lot of questions and be an educated patient. I had to ask about other options available. At times, I felt as a number. On one occasion he misread my test results and didn’t realize until I questioned it. He is very responsive to emails and gets back to you promptly which is great but his emails were abbreviated.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Be an educated patient. Ask questions. Schedule follow-up appointments.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr T. is very responsive to emails, typically responding within 2 hours. Unfortunately, because I wasn’t a local patient and did remote monitoring (through another clinic), I didn’t get to have the regular/ frequent interaction with him during monitoring or speak with him about my results. If you do remote monitoring like I did, I would recommend arranging follow-up phone consultations after each monitoring. I found his emails too brief so I always had follow-up questions. All in all, I would have appreciated more communication and personal guidance.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
I have DOR so he did not want to use BC for priming since it would suppress my eggs. He had me on Estrogen patches before my cycle started, then Gonal F and Menapur. He added another injectable to prevent early ovulation around D11. He then had me go in every couple of days and adjusted my dosage according to the results. he added HGH during my 2nd cycle which got cancelled due to a lead follicle.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Cecilia Choe)
Cecilia is organized and helpful. On one occasion, she located a local pharmacy close to midnight for me when I was traveling and that allowed me to continue stims.
Describe your experience with Sher Fertility of New York.
Strength: you feel less like a number comparing to other clinics since it's a small clinic. They accept insurance. They treat DOR patients and don't give them the donor egg speech. Weakness: if you are not a local patient, you don't have the frequent interaction with your doctor.
Describe your experience with your monitoring appointments at Sher Fertility of New York.
I do remote monitoring in another state, so Im not aware of Sher's practice when it comes to monitoring
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
I haven't received a bill yet.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
n/a
What specific things went wrong at Sher Fertility of New York?
  • Failed to convey critical information
7
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
42
Treated
2018
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
He [Dr. Drew Tortoriello] is caring as a doctor and cares about his patients. He is always available by email and responds quickly. He discussed options with my husband and me, presenting us with the info we needed to make an informed decision, and had patience when we went back to him several times with follow up questions...We started with IUIs because they were needed before IVF coverage. We did three, and I had a chemical from the last one. We then moved into IVF with PGS. The first round was not successful. We are gearing up to do a second round.
+ Read more
Age
42
Treated
2018
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
He is caring as a doctor and cares about his patients. He is always available by email and responds quickly. He discussed options with my husband and me, presenting us with the info we needed to make an informed decision, and had patience when we went back to him several times with follow up questions.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Meet with him...and work with him.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr. T spent a lot of time with me discussing what options made most sense. He and his staff were very supportive along the way, and felt horrible when the results of PGS testing came back to show that all four embryos tested were not viable.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
We started with IUIs because they were needed before IVF coverage. We did three, and I had a chemical from the last one. We then moved into IVF with PGS. The first round was not successful. We are gearing up to do a second round.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Cecilia Choe)
She was so upset when she found out the PGS testing results from my first round of IVF. She was so compassionate. She also spent a lot of time with me on the phone beforehand deciding whether to do PGS testing or a fresh transfer...she truly cared about me as a patient — my physical and mental well being. I should also mention that she called me on a day off to let me know that two more embryos could be frozen and tested...that spoke volumes to me.
Describe your experience with Sher Fertility of New York.
This clinic treats patients like people and not numbers. I worked briefly with another clinic and had a different experience. I saw a dr once in that prior clinic and wasn’t able to communicate with the dr again. At Sher, I met with Dr. T and then he was available all the time via email.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
We had $50 co pays for monitoring appointments. We had a $1000 co pay for IVF cycle.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
I haven’t done a transfer yet.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

8
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss
8
He [Dr. Tortoriello] is quiet and introverted...For the first two FET rounds: Crinone Estrace Prednisone (slightly elevated NK levels) Lovenox (for slightly elevated anticardiolipin) Intralipids (slightly elevated NK levels) For third, I switched to PIO thinking maybe it was affecting implantation, skipped prednisone and intralipids and waited on the lovenox until a positive beta. This transfer worked, and so far so good.
+ Read more
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss
8
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Dr T is a wonderful person, and I feel safe and well cared for with him. He knows his stuff and has zero ego. He is open to experimental treatment but committed to the standard fundamentals. I did have two failed transfers with him, however, with tested embryos. He recommended a very different protocol than I had had previously, and I wonder if it was too different, or too out there. His protocol included things like prednisone and intralipids, which I know are controversial. When I wanted to switch back to a more standard protocol he was very supportive, and so far this one has worked (I'm 11 weeks). I would feel very comfortable going to him for a future cycle.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
You must do your own research and be proactive! He is quiet and introverted ... Make sure you ask all your questions!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
His bedside care is amazing. He is warm, open, and caring. He listens and is incredibly patient. He remembers my case and responds to every email!
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
For the first two FET rounds: Crinone Estrace Prednisone (slightly elevated NK levels) Lovenox (for slightly elevated anticardiolipin) Intralipids (slightly elevated NK levels) For third, I switched to PIO thinking maybe it was affecting implantation, skipped prednisone and intralipids and waited on the lovenox until a positive beta. This transfer worked, and so far so good.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Lindsay )
She was very responsive and supportive. Easy to talk to by email. Seems to know her stuff but for some reason I'm not blown away by her capabilities as a nurse.
Describe your experience with Sher Fertility of New York.
Boutique Appointments rather than open monitoring Don't feel like a number It's almost always empty which makes me nervous! Big staff and sometimes feels disorganized Modern facilities Modern communications Financial coordination is great
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
$1540 per transfer with insurance Plus other costs
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
He was very open and asked my preference. Because I said single without hesitating, we didn't discuss it further
What specific things went wrong at Sher Fertility of New York?
  • Lost paperwork
8
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
39
Treated
2018
Success with this Doc
Yes
Treatment
1 Embryo Freezing
Diagnosis
10
My follicles grew slowly so I had a long stimming cycle and adjustments were made throughout [my cycle with Dr. Drew Tortoriello]...a very calm and reassuring physician...Dr. T really explained everything and answered all my questions. You can tell he cares deeply about patients, and I never felt like a number. I could email him and he would reply very quickly...He doesn't make promises, but he will take so much of the anxiety out of the process. If you need someone who is reassuring, honest, and thoughtful, Dr. T your best bet.
+ Read more
Age
39
Treated
2018
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Embryo Freezing
Diagnosis
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
I met with a RE at another clinic before working with Dr. Tortoriello and the experience was like night and day. While the other physician had zero beside manner and barely let me speak, Dr. T really explained everything and answered all my questions. You can tell he cares deeply about patients, and I never felt like a number. I could email him and he would reply very quickly. If I pursue more IVF, it would definitely be under his care.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
He doesn't make promises, but he will take so much of the anxiety out of the process. If you need someone who is reassuring, honest, and thoughtful, Dr. T your best bet.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr. Tortoriello is a very calm and reassuring physician. He presented information without editorializing or imposing any judgement.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
I was on Gonal-F, Menopur, and Cetrotide. My follicles grew slowly so I had a long stimming cycle and adjustments were made throughout. Gonal-F started at 300 but increased to 350. Menopur started at 75 and increased to 150.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Lindsay Cluff)
I absolutely loved working with Lindsay. She was so incredibly helpful and responsive. Having that kind of support made me feel like I had a team going through the process with me, rather than just me and my husband.
Describe your experience with Sher Fertility of New York.
Sher has a pretty good system so for the most part you only deal with your primary physician. I had to come in on the weekend once for an ultrasound and met a different doctor on call but in terms of the care I received, it was the same.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
I was able to use my insurance to cover my care, although we paid for medications out-of-pocket. I had a couple of great conversations with the Financial Coordinator who practically gave me a line item budget of what everything would cost, what insurance covered, etc. It was so very helpful to go into the process with a clear picture of what we would need to pay upfront.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
41 - 43
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
2 IVF, Donor Eggs
Diagnosis
Poor Egg Quality, Uterine Fibroids, Unexplained
10
I had 12 eggs retrieved and 6 embryos were frozen [with Dr. Tortoriello]. I sent all the embryos for biopsy and PGS testing. They all came back abnormal. After discussions with Dr. Tortoriello and going over my PGS results, I decided to go the donor egg route as my egg quality was not resulting in normal embryos to transfer...was always available to speak with me whether over the phone , in person or via email. He always took his time to explain all of my options and any answered any concerns or questions I had during my process. Loved his one-on-one communication.
+ Read more
Age
41 - 43
Treated
2016 - 2018
Success with this Doc
Yes
Race
Latino
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, Donor Eggs
Diagnosis
Poor Egg Quality, Uterine Fibroids, Unexplained
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
I felt at ease with Dr. Tortoriello during my first consultation with him. He is very soft spoken as well as very thorough in explaining the pros and cons, as well as answering all of my questions. It was very easy to make my decision to pick him to be my fertility doctor. Any other consultations I had at other clinics made me feel like a number and not a human. He always made me feel like a human. During my treatment with Dr. Tortoriello, he was always very personable and accessible. There was never a time that I did not get a call back or an email reply to my questions or concerns during treatment.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
I would tell a prospective patient to pick him as your fertility doctor. He takes his time with you and explains everything to you. You will not be disappointed.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr. Tortoriello was always available to speak with me whether over the phone , in person or via email. He always took his time to explain all of my options and any answered any concerns or questions I had during my process. Loved his one-on-one communication.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
In 2016, I had an egg retrieval. The medication used was as follows: Lupron 10 units, Ganirelix 250 mcg, Gonal F 225 units, Menopur 75 units and Trigger Shot 10,000 IU. I had 13 eggs retrieved, 10 matured and fertilized and 7 embryos were frozen. I did not do any PGS testing during this first egg retrieval. In the same year, I did two frozen transfers. I transferred 2 embryos the first time and 1 embryo the second time and got negative results on both occasions. I then decided to unfreeze and biopsy (PGS testing) the 4 remaining embryos and they all came back abnormal (chromosomes). I then decided to discard those abnormal embryos and not transfer them. In 2017, I had another egg retrieval. The medication used was as follows: Lupron 10 units, Ganirelix 250 mcg, Gonal F 225 units, Menopur 75 units and Trigger Shot 10,000 IU. I had 12 eggs retrieved and 6 embryos were frozen. I sent all the embryos for biopsy and PGS testing. They all came back abnormal. After discussions with Dr. Tortoriello and going over my PGS results, I decided to go the donor egg route as my egg quality was not resulting in normal embryos to transfer. In my case, my egg donor was my sister. It resulted in us having 2 normal PGS tested embryos. I transferred one of those embryos and got a positive pregnancy and a live birth. He is currently 7 months old.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Bushra Suddal)
My primary nurse was Bushra Suddal, but I also was helped by other nurses at Sher. Bushra and all of the staff were absolutely amazing. They were always responsive and answered all of my concerns immediately. I have reached out to Bushra during after hours as well as on weekends and she always replied (email or telephone) to any questions I had whether it was a medication question or just a general question I had at the time. The staff (no matter who I reached out to) was always quick to reply and handle any concern I had. Making my appointments was always easy and I never had an issue getting a date and time that worked with my work schedule.
Describe your experience with Sher Fertility of New York.
I love the fact that Sher is a boutique type of clinic. Everyone is always available to speak with you whether you are there in person, over the phone or via email. The office is bright, clean and just overall inviting. The staff always greets you with a smile. I honestly can not think of any weaknesses I experienced during my treatment. They are open on the weekends for monitoring and are very good at making sure you are seen at your appointment time. I have never had an issue waiting to be seen. I always saw Dr. Tortoriello during my visits. Overall, I had a great experience.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
My care under Dr. Tortoriello was primarily covered under my husband's insurance plan. My insurance covered 2 egg retrievals (my own egg retrievals), 2 transfers and medication associated with both egg retrievals and both transfers using my own eggs/embryos. However, my egg donor process was paid out-of-pocket. My out-of-pocket cost for my egg donor process plus transferring the embryo was approximately $22K (including egg retrieval of egg donor, medication for her, anesthesia for her, my transfer and my medication).
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

10
Age
38
Treated
2018
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Male Factor, Poor Egg Quality
10
I saw Dr. Tortoriello for every visit. He did each and every ultrasound and at the end of each scan he told me exactly where he thought i was in the process in relation to where he thought I ought to be. He did both my egg harvest and embryo implantation. He responded to all my many emails, even during his Easter weekend. ... He is my second IVF doctor and was a breath of fresh air. I genuinely felt he was my partner in this process
+ Read more
Age
38
Treated
2018
Success with this Doc
Yes
Race
Ashkenazi Jewish, Latino, Middle Eastern
Income
$500K
Occupation
Investment Banker
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF
Diagnosis
Male Factor, Poor Egg Quality
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
He is my second IVF doctor and was a breath of fresh air. I genuinely felt he was my partner in this process...which was a big deal for me as my husband travels a lot and it's easy to get overwhelmed if you are doing a lot of this immense process alone. His warmth and intellect I found to be a perfect combination.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Consult with him early onward and then make your choice.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
I saw Dr. Tortoriello for every visit. He did each and every ultrasound and at the end of each scan he told me exactly where he thought i was in the process in relation to where he thought I ought to be. He did both my egg harvest and embryo implantation. He responded to all my many emails, even during his Easter weekend.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
We did an estrogen priming protocol that incorporated omnitrope (growth hormone). We were planning to do a fresh transfer but I had fluid in my uterus so we had to freeze and then do a frozen transfer. I had fluid in my uterus with my previous doctors but they downplayed it and both prior transfers with them failed. So Dr. Tortoriello was the first to acknowledge this and correct for it.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Cecily)
She communicated with me practically daily and I actually feel bad at the number of times I had her call me! she was patient and soft-spoken and read and responded to most emails within 15 minutes.
Describe your experience with Sher Fertility of New York.
The 6th floor is beautiful to look at and very well run. I waited never more than 10 minutes. (Plus they have my favorite cookies out). They need to open a bit earlier though as I had to rush to work after each visit.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
No issues...was out of pocket.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
Dr. Tortoriello told me that twins were a high risk pregnancy so we opted to transfer just one blast and it took!
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36
Treated
2018
Success with this Doc
Yes
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Male Factor
10
Email is [Dr. Drew Tortoriello's] best way of communication...My hormones were high leading up to my egg retrieval so he changed my trigger shot from hcg to Lupron...was very kind every time I went to see him. Very soft spoken and made me feel very comfortable...During my egg retrieval he was calm and patient and caring and checked up on me afterwards to make sure I didn’t have complications. I plan on using his services when I am ready to implant.
+ Read more
Age
36
Treated
2018
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Investment Banker
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Male Factor
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Dr T was fantastic from my consultation wiith him to having 17 embryos frozen! Having infertility issues is devestating but finding a doctor like him and now being able to plan a family is amazing. I am grateful for meeting him. Every appt I had with him was comfortable and fast. I would sometimes go on my lunch break and didn’t have to take much time off of work. During my egg retrieval he was calm and patient and caring and checked up on me afterwards to make sure I didn’t have complications. I plan on using his services when I am ready to implant.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Email is his best way of communication and it was mine too because of work. That was perfect. Every email I sent was replied to within minutes by either the doctor or the nurse
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr T was very kind every time I went to see him. Very soft spoken and made me feel very comfortable
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
I was on menapur, gonal f, and ganirelix. My hormones were high leading up to my egg retrieval so he changed my trigger shot from hcg to Lupron. Afterwards I took a prescription to lower hormones along with ganirelex
Describe your experience with the nursing staff.
I hate doing blood work because I have small veins but needed to do it every appt. but they were gentle and did a great job
Describe your experience with Sher Fertility of New York.
I never had to wait more than 5 minutes when I came in for an appt. After my appt they were very quick and good in explaining my next steps. I would have to say timeliness was their biggest strength. For weakness I would say I wish they had someone like a social worker or therapist on hand or that the recommend. Going thru this process can be very hard on your mind and being able to talk to someone about what your feeling would have been great
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
I had Cigna so they covered most after I met my deductible. The prescription medicine was an expense I didn’t budget. Cigna covered it but I had to pay a copay and that was 1k
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
35
Treated
2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
8
The doctor [Dr. Tortoriello] communicates quickly by email -like within the half hour- to answer any questions...He explains things calmly and in detail. I saw him at every visit except one weekend monitoring. I trust his judgement and results were close to what he had predicted. For my 2nd round I requested he change one aspect of treatment and he agreed to do so...He recommended a mid amount of medication for my poor egg quality and dimished ovarian resserve. He didn't change anything during monitoring.
+ Read more
Age
35
Treated
2017
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
8
How was your experience with Drew Tortoriello at Sher Fertility of New York?
He explains things calmly and in detail. I saw him at every visit except one weekend monitoring. I trust his judgement and results were close to what he had predicted. For my 2nd round I requested he change one aspect of treatment and he agreed to do so. He responds to emails very quickly which reassures me that my treatment is important.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Don't be afraid to ask lots of questions and explain your ideal outcome. Initially he didnt recommend PGS testing but when we explained we wanted to bank frozen embryos he agreed PGS testing would be beneficial. I'm glad we made that choice.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
The doctor communicates quickly by email -like within the half hour- to answer any questions. The support staff also responds quickly and with empathy.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
He recommended a mid amount of medication for my poor egg quality and dimished ovarian resserve. He didn't change anything during monitoring. I only got 1 PGS embryo but I guess egg quality was a little worse than expected. He recommended ICSI and DNA sperm fragmentation for my husband because of low morphology.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Bushra suddal)
I actually never met the primary nurse on my doctor's team because She only spoke by phone to my husband (I had a meeting at work) and she wasn't available when I had my injections class. But she was great over email and the nurse I met at the injections class and at my retrieval was warm and organized.
Describe your experience with Sher Fertility of New York.
Strengths: quick communication, billing was smooth (I have insurance), easy to make appointments in the near future. I only had to wait a long time in the waiting room once, and it was in the weekend so I didn't care too much.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
My insurance paid for most of it, except retrieval anesthesia ($625) plus cost of PGS testing. I paid copays for office visits and medications. Calls with dr were $75 (not covered by insurance). Injections meeting with nurse cost $100. We had to pay co-pays on all testing. DNA sperm fragmentation test was not covered by insurance.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
We told him we were very against twins so he didn't recommend iui or clomid. So he knows we would never transfer more than one embryo.
8
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
10
Dr. Tortoriello is very patient and is truly your doctor. He spent about 70 minutes with me at our first visit and he went over all the options and treatments. I asked him about PDG testing and he said it was an option but for me with such low egg number it might be best to just implant any healthy looking day 5 embryo. He really listened and he also did all my procedures...all of them. He also is great with emails...The strength is the doctors professionalism and compassion, and the same is true for his nurse
+ Read more
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
Yes
Race
Latino, Other
Income
$100K - $199K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Dr. T was my first fertility doctor. (i saw one before him like a consult but never followed through because it was like a meat factory. ) I can't imagine any improvement except for the fact that his monitoring starts later than I was expecting, so i had to make some plans at work to accomodate that. Totally worth it though because I got to see him each time.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Just listen to him, and don't be afraid to ask any questions because he is very happy to answer them all.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr. Tortoriello is very patient and is truly your doctor. He spent about 70 minutes with me at our first visit and he went over all the options and treatments. I asked him about PDG testing and he said it was an option but for me with such low egg number it might be best to just implant any healthy looking day 5 embryo. He really listened and he also did all my procedures...all of them. He also is great with emails.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
I did not do a lot of medicine as my egg count is low. The first time I used a pill with gonal-F 150. The second time I did no pills but increased gonal to 250 I think. Over 2 cycles i made 2 blasts. i transferred one frozen blast and that took!
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Lindsay)
Lindsay called and emailed me often. She is the sweetest nurse I ever met, and I have met many in my line of work. She would even call me after emails I would send late at night sometimes.
Describe your experience with Sher Fertility of New York.
The strength is the doctors professionalism and compassion, and the same is true for his nurse. i saw many medical assistants and they were all friendly enough. The lab must also be good too as I got pregnant.
Describe your experience with your monitoring appointments at Sher Fertility of New York.
I had scheduled appointments for each visit. As I left the office I would book the next one. Sometimes I would have a time that was later than I wanted, but they would always manage to work with my work schedule. Once Dr. T waited to see me at 5:30pm !
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Just co-pays. Everything was covered. My requirement for inseminations was waived because of our combined issues....too many to count it seemed.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
I had 2 blasts and he recommended one at a time. Good advice as it took !
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

10
Age
44
Treated
2017
Success with this Doc
Yes
Treatment
3 IUI, 4 Egg Freezing, IVF
Diagnosis
Male Factor, Poor Egg Quality
10
Dr. T has a very deliberative manner and makes it very clear that he takes your care seriously. Although I saw the other two doctors in the clinic for some of the procedures because of scheduling, Dr. T did all of his own monitoring rather than having technicians do them...it meant that I saw him all the time and felt like I had many opportunities to ask any questions I may have had. He never sugarcoated what was going on, but neither was he pessimistic. I appreciated his balanced attitude.
+ Read more
Age
44
Treated
2017
Success with this Doc
Yes
Race
East Asian
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 4 Egg Freezing, IVF
Diagnosis
Male Factor, Poor Egg Quality
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Dr. T has a very deliberative manner and makes it very clear that he takes your care seriously. Although I saw the other two doctors in the clinic for some of the procedures because of scheduling, Dr. T did all of his own monitoring rather than having technicians do them. I wasn't sure if I would care one way or the other, since in the first clinic I went to, the monitoring was done by techs and I loved those ladies, in the end I think I felt more comfortable with Dr. T doing the monitoring simply because it meant that I saw him all the time and felt like I had many opportunities to ask any questions I may have had. He never sugarcoated what was going on, but neither was he pessimistic. I appreciated his balanced attitude.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
I recommend Dr. T, and from limited interaction with the other two doctors, all of the doctors at this clinic without reservation. They ALL come across as very serious and caring.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
After the first couple visits, everyone knew my name and the desk staff knew me on sight. Unlike the first clinic I went to, there were never more than one or two other women waiting at any given time. The staff also seemed relaxed.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Bushra and Leslie)
The nurses are very organized about follow-ups, and are 100% available via email. I never had to wait more than an hour or so to get a response back to a question, and often it was within minutes.
Describe your experience with Sher Fertility of New York.
In contrast to the first clinic I went to, SIRM never felt like a factory. There were never more than a couple women at a time in the waiting room, I never waited more than 10 minutes during a visit, and no one ever raised their voice at anyone (again, in contrast to my first clinic). The doctors do their own monitoring visits, so the only thing support staff do is blood. It's all very very calm and professional. Secondly, SIRM is very good with technology. Both the Dr and the nurses are available by email, and they send very clear instructions laid out by day on the calendar. They are also very fast on their insurance submittals.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Monitoring (each visit) $525 Egg retrieval $2400 ICSI $2400 PICSI $1000 Embryo culture $1500 Extended culture $1500 PGD biopsy $500 per embryo Cryo $1000 Storage $80 FET - ? haven't seen the bill yet
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
I don't recall what Dr. T had to say about multiple transfer - I was never going to do more than single embryo transfer and it was never an issue since I only had one normal embryo post-PGS
What specific things went wrong at Sher Fertility of New York?
  • Failed to order appropriate test
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

10
Age
37
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Other
10
Dr. T is kind, compassionate to a point but also realistic. During our consultations, he didn't sugar coat things and gives you the honest facts. This was actually a little hard for me as a patient since I prefer a hand holder and a little more optimism. But he wholeheartedly wants it to work for his patients without making promises. During procedures and monitoring, he was upbeat and reassuring. I will 1000% be going back to him again. When everyone had given up on me, he made it happen.
+ Read more
Age
37
Treated
2016
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Other
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
After initially being treated at Cornell for 4 failed cycles, I switched to Dr. T after my original doctor suggested using a surrogate. Although I should have been a very easy case (blocked tubes and a history of prior successful pregnancies, I was diagnosed with implantation failure. Dr. Tortoriello did a full and thorough work up with different testing and was willing and able to think outside of the box. This was EXACTLY what I needed. We transferred my last 3 frozen embryos - the ones that had been picked over each prior transfer - and it finally worked. I only kick myself for not going to him sooner. Dr. T is kind, compassionate to a point but also realistic. During our consultations, he didn't sugar coat things and gives you the honest facts. This was actually a little hard for me as a patient since I prefer a hand holder and a little more optimism. But he wholeheartedly wants it to work for his patients without making promises. During procedures and monitoring, he was upbeat and reassuring. I will 1000% be going back to him again. When everyone had given up on me, he made it happen.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Do your research beforehand. He is very willing to try new things.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Monitoring was made by individual appointments rather than a giant cattle call. In addition, I was able to personally communicate with my doctor through email whenever I needed.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
We did a natural, frozen embryo cycle. He had me on 2 weeks of antibiotics during the first part of my cycle since I had been questioning infection. In addition, 5mg of prednisone and Foltanx. After the transfer, I supplemented with PIO and estrogen.
Describe your experience with the nursing staff.
For the most part, they were very good. However, some were certainly better than others. Overall, they were all good st the care they delivered and organization.
Describe your experience with Sher Fertility of New York.
It is small and more of a 'boutique' clinic. Individual appointment times for monitoring are a huge plus. The biggest weakness is that it is extremely expensive, much more than competing clinics.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
I don't remember the exact breakdown since I still had insurance coverage at that time. However, I know it is an extremely expensive clinic.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
He based my transfer on my individual history (many prior failed transfers) and the grading of my embryos which I greatly appreciated. I think this is his approach with all his patients.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
28 - 30
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
1 IUI, IVF, 4 Egg Freezing, 4 Embryo Freezing
Diagnosis
Endometriosis, Male Factor, Immunological, Other
10
Doctor Tortoriello is caring, knowledgeable and professional. He is always available to his patients, even when he is not in his office. We again ALWAYS received an answer within 5 minutes. He run tests, gave us hope and came up with a plan. After couple additional tests we were diagnosed with thyroid problems, endometriosis and my husband has low sperm count. We also had prolactin level problems and high alfa cells counts. We did not succeed with the first approach, but it gave doctor enough information to optimize and individualize approach. Right now, it is middle of the night when we are writing it, and we are not sleeping because we have a small miracle that is crying by our side since she is hungry...
+ Read more
Age
28 - 30
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, IVF, 4 Egg Freezing, 4 Embryo Freezing
Diagnosis
Endometriosis, Male Factor, Immunological, Other
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Our dream came true thanks to Dr. Drew Tortoriello Everything began four years ago when we decided to start family. We tried to get pregnant for year with no luck met. That time I went to see my ob/gyn who sent us for some tests. We were confused, sad and depressed. She told us that IVF is our only option. So we went to clinic that was closest to our hometown. Doctors explained us what should we expect, but after failed IUI, IVF cycles and one miscarriage we were disappointed. We did not know what to do next, stay with clinic that follow protocol and won't make any changes or find someone else who can help us. At that time, I met a friend who was doctor’s T. patient and who got pregnant after first cycle of IVF in her 40s. So we called dr. T. office to make apt. and it was best decision of our live. Doctor Tortoriello is caring, knowledgeable and professional. He is always available to his patients, even when he is not in his office. We again ALWAYS received an answer within 5 minutes. He run tests, gave us hope and came up with a plan. After couple additional tests we were diagnosed with thyroid problems, endometriosis and my husband has low sperm count. We also had prolactin level problems and high alfa cells counts. We did not succeed with the first approach, but it gave doctor enough information to optimize and individualize approach. Right now, it is middle of the night when we are writing it, and we are not sleeping because we have a small miracle that is crying by our side since she is hungry. We are happiest since this is something that wouldn't be possible without doctor T. What we want to say is beyond 5 stars, excellent service etc. He helped us made life dream come true, so make appointment with him and you will see by yourself. THANK YOU DR. TORTORIELLO and SHER INSTITUTE FOR OUR BEAUTIFUL BABY GIRL AIMEE :)
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
TRUST HIM
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
31 - 36
Treated
2008 - 2013
Success with this Doc
Yes
Treatment
3 IUI, 5 IVF, 5 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
6
He [Dr Drew. Tortoriello] is a great doctor. Though I think I will take statistics advice elsewhere. However I would make sure people are appraised of the risks involved and think twice...He would answer all questions calmly and completely in person, on the phone, by email and on the webboard...He gave us the opportunity to have the kids that we were having trouble getting. However the odds of Multiples the second time around were obviously WAY off base. We wanted a girl and transferred 2 embryos (the only girl we had and one boy) to increase the chance of one taking.
+ Read more
Age
31 - 36
Treated
2008 - 2013
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 5 IVF, 5 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
6
How was your experience with Drew Tortoriello at Sher Fertility of New York?
He gave us the opportunity to have the kids that we were having trouble getting. However the odds of Multiples the second time around were obviously WAY off base. We wanted a girl and transferred 2 embryos (the only girl we had and one boy) to increase the chance of one taking. We were given a less than 5% chance that they would both take and of course they both did. Now after PGD screening of the embryos and >$100,000 spent and 7 miserable years trying to build a family destroying my wifes body we have our first child and the twins with the boy twin being terribly sick with a very rare genetic mutation called CTNNB1 Haploinsufficiency that essentially means severe mental retardation and severe Cerebral palsy. SO we in essence gave up the best years of our lives to create a sick child that will drain us financially and emotionally for the rest of our lives- not to mention how it will mess up our children.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
He is a great doctor. Though I think I will take statistics advice elsewhere. However I would make sure people are appraised of the risks involved and think twice
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
He would answer all questions calmly and completely in person, on the phone, by email and on the webboard
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
Standard cycle medications and treatment were used though the ONLY success we had was after doing FROZEN transfers BOTH times. The second time my wife was given hormones to shut her reproductive system down for 3 months prior to the frozen transfer to get her ready and it worked--- A little too well it turns out.
Describe your experience with your nurse at Sher Fertility of New York.
Staff is very pleasant and prepared. Great staff
Describe your experience with Sher Fertility of New York.
Clinic has good doctors and good office and flexible cycle dates as well as individual cycle dates. We did not normally wait a great amount of time. I think a handful of times we had to wait because there was an emergency or doctor had to be somewhere else that ran late but the vast majority of the time it was very good.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
the 2 cycle plan I think was $17,000 and the 3 cycle plan I think was $21,000 the medication was very expensive but that was not at the clinic
6
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
41 - 43
Treated
2011 - 2013
Success with this Doc
?
Treatment
9 Embryo Freezing, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Immunological
10
He [Dr. Drew Tortoriello] listened to me and was never patronizing, and he wasn't afraid to admit it if he didn't have an immediate or good answer for something. I always appreciated the fact that he never discouraged me from researching or things on my own and asking questions--and was never dismissive when I did--because quite frankly, I couldn't have gone or stayed with any doctor with whom that wasn't the case. He also had a gentle hand with both ultrasound and retrievals (and was awake for all of the latter)... when you have as many as I did, that's really important! Overall, I would recommend him highly.
+ Read more
Age
41 - 43
Treated
2011 - 2013
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
9 Embryo Freezing, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Immunological
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
I already covered this in the why I felt like a human rather than a number section, and this interface won't let me cut and paste so unfortunately if you want more coherence you're going to have to refer to my previous answer. Short version, Dr. Tortoriello: -- listened to me -- was never patronizing or dismissive of my questions -- never discouraged me from doing my own research -- was kind -- was a straight talker about my treatment details -- had a good sense of humor -- was deft and gentle in his touch with both ultrasound and during retrievals
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr. Tortoriello was kind and friendly and had a good sense of humor, but also very practical and straightforward when it came to discussing the details of my treatment with me. He listened to me and was never patronizing, and he wasn't afraid to admit it if he didn't have an immediate or good answer for something. I always appreciated the fact that he never discouraged me from researching or things on my own and asking questions--and was never dismissive when I did--because quite frankly, I couldn't have gone or stayed with any doctor with whom that wasn't the case. He also had a gentle hand with both ultrasound and retrievals (and was awake for all of the latter)... when you have as many as I did, that's really important! Overall, I would recommend him highly.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
I remember all of this, but I did too many cycles to be extremely specific here. To give a quick overview, though, after my first disastrous high stim cycle (nothing frozen), I then always did a low-medium stim cycle with Femara for a few days, then added anywhere from 75-300 FSH plus a small dose of HGH (Omnitrope .5mL or less) per day. We then added Ganerelix to suppress ovulation when that became necessary, until it was time for retrieval. The standard 10,000iu hCG trigger shot was used every time. Occasionally we did a luteal phase start. The rationale for this was that the super high stim protocol oversuppressed me and my AFC was never that high anyway (although we would never start a cycle with less than 4, which meant I took off a couple of months after every cycle so my follicle count could replenish itself a bit). With this protocol, I always had at least 1 blastocyst frozen per cycle. I didn't do genetic testing so I've no idea how many of those embryos are normal, butvam assuming at least a few of them probably are.
Describe your experience with the nursing staff.
There were a lot of them so I was friendlier with some than others, but I got along with all of them and never had any unpleasant incidents of any kind in the three years I was a patient there. It helped that I could also always email my doctor directly too if necessary.
Describe your experience with Sher Fertility of New York.
Physically the offices aren't as fancy/expensive-looking as Cornell or New Hope or NYU, but don't let that influence your decision because overall, SIRM-NY is high quality where it counts! The most important thing is to find a good doctor who you feel is the right person to have on your team for what can be a very long and challenging process, and I found that in this clinic. Their scheduling and front desk staff was also good, which I don't think I've mentioned yet but which makes a difference when you have to have as many appointments as fertility treatment involves!
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
I've tried to block it out, but it was commensurate with other equivalent clinics in NYC and slightly cheaper than a couple of the others I considered at the time
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
As long as my doctor is willing to do eSET, I think that's up to the patient; I never wanted it so it never came up, but I'm pretty sure Dr. Tortoriello would do it if that was what I wanted--it's my body/money/willingness to risk or reduce a multiple pregnancy!
10
Doctor
Drew Tortoriello
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

10
Age
39 - 40
Treated
2012 - 2013
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
He [Dr Drew Tortoriello] combines facts/figures with also the emotional piece. Didn't shy away from any topic. Gave us realistic picture but also hope. I'm glad we were recommended to him by friends who also had success. More importantly, seems to be very ethical--never wanted to go over board with drugs, used by own cycle at least to try to see if it would work (did), never suggested we transfer too many, respected our decisions
+ Read more
Age
39 - 40
Treated
2012 - 2013
Success with this Doc
Yes
Race
European, East Asian, Latino, Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
He combines facts/figures with also the emotional piece. Didn't shy away from any topic. Gave us realistic picture but also hope. I'm glad we were recommended to him by friends who also had success. More importantly, seems to be very ethical--never wanted to go over board with drugs, used by own cycle at least to try to see if it would work (did), never suggested we transfer too many, respected our decisions
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Be prepared to listen even if it's emotional. He really listens but the patient needs to know how to listen also and express all of their concerns
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Great explanations of questions. At the same time, doesn't linger on the negative, looks to see what results are and changes tactics if needed. Seems to have good communication with his nursing staff. I had a concern about hyper stimulation and about insemminating too many and both were address thoughtfully and realistically. He might not appear warm and fuzzy but is a very caring, smart doctor. Not for those looking to be babied or looking to get the doctor to do whatever they want. This is a medical treatment with great risks and he is a person of integrity.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
Don't really remember. Seemed to include ganerelix and some other shot for ovulation and the usual trigger injection, progesterone etc at the beginning. Nothing all that unusual
Describe your experience with your nurse at Sher Fertility of New York.
This is a combination of ratings for two nurses. First cycle the nurse didn't seem so organize. Then she wasn't there anymore. The second one and subsequent one for 2nd cycle were great. Very informative, clear on protocols, injection techniques, dates, what would happen, follow-up with results, labs etc. They have nice printed color coded calendars easy to follow. Can probably use more picture explanations of how/when/where to inject although the web is full of those.
Describe your experience with Sher Fertility of New York.
Always answer the phone quickly. Get back to you in a reasonable time. Because a lot of this happens on weekends etc they seem to have a good system organized for all of that. Only problem is that a lot of appointments the actual time is not given until day before which can be tough but they are or try to be accommodating. Given the issues of who cycles/bodies work not sure if this can be helped. The physical place is a little too pink for my taste seems from another time but I'm glad they've kept a nice group of people who seem happy to be there and do their job well. The clinic manager is really great helping with insurance etc. The billing company is in Nevada, they don't seem quite as organized but this year are better.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Covered by insurance. Out of pocket probably around $2000 per cycle? Covered around 10-20K/cycle?
What specific things went wrong at Sher Fertility of New York?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
3 IUI, IVF
Diagnosis
PCOS, Poor Egg Quality
10
He [Dr. Drew Tortoriello] is very considerate and always asked how I was feeling every time I had treatment with him. Dr. T is truly a kind man who cares about his patients...After numerous setbacks in previous cycles, we were desperate to find a doctor who could identify our own issues and adjust treatment methods accordingly. We have been fortunate that we met Dr. T and cannot thank enough what he did to us. Dr. T is kind and compassionate and has the ability and experience to adjust his treatment methods according to various situations of his patients.
+ Read more
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
Yes
Race
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
4th of 4 Docs
Treatment
3 IUI, IVF
Diagnosis
PCOS, Poor Egg Quality
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
After numerous setbacks in previous cycles, we were desperate to find a doctor who could identify our own issues and adjust treatment methods accordingly. We have been fortunate that we met Dr. T and cannot thank enough what he did to us. Dr. T is kind and compassionate and has the ability and experience to adjust his treatment methods according to various situations of his patients.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Trust him and you will get to where you want to be at.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
He is very considerate and always asked how I was feeling every time I had treatment with him. Dr. T is truly a kind man who cares about his patients.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
After we had a negative pregnancy, Dr. T gave us a different medication plan. Basically we tried different medications (e.g. baby Aspirin, Letrozole, Cetrotide, etc.) in the last transfer cycle. I believe the adjustment he made in the medication plan of the last cycle contributed a lot to conceiving.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Cecilia Choe)
Response is super quick and she rarely makes a communication error.
Describe your experience with Sher Fertility of New York.
Small settings, not too many patients, no significant wait time. Front desk is very kind and friendly. Dr. T’s team (including his coordinator) is solid and we had no complaints. One thing is that we cannot make an appointment via its website - it would be nice if the web-portal site is up and running.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
We were asked about the choice b/w eSET v. Multiple and chose eSET.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
32 - 35
Treated
2016 - 2019
Success with this Doc
Yes
Treatment
5 IUI, IVF
Diagnosis
Unexplained
10
He [Dr. Tortoriello] really does never stop trying until you achieve your desired result but at the same time is not too invasive and tries to give you only medication you really need which I really appreciated. The fact that he is so responsive with questions by email was also extremely valuable to me. I can only think of one thing to improve and that would be informing patients about symptoms or consequences that certain medications can have. Overall he is fantastic and would recommend him to everyone struggling with fertility.
+ Read more
Age
32 - 35
Treated
2016 - 2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, IVF
Diagnosis
Unexplained
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Drew Tortoriello is a great doctor who takes huge cafe of his patients. He really does never stop trying until you achieve your desired result but at the same time is not too invasive and tries to give you only medication you really need which I really appreciated. The fact that he is so responsive with questions by email was also extremely valuable to me. I can only think of one thing to improve and that would be informing patients about symptoms or consequences that certain medications can have. Overall he is fantastic and would recommend him to everyone struggling with fertility.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
You are in good hands!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr T and his team would always answer all my questions via email or in person and treated me with a lot of care. Even when the autoimmune doctor recommended a protocol he thought was too strong for me, we would analyze it in detail and tailor it to my needs.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
As our infertility was unexplained, we started with IUI which unfortunately did not work. After a few tries we moved to IVF which worked perfectly. Sadly we had a miscarriage and later discovered it would be due to autoimmune problems.
Describe your experience with Sher Fertility of New York.
The clinic is small and very organized which I think is exactly what you want. The staff is extremely nice ans responsive and always try to help in any manner they can. The nurses doing your blood work are also very competent which is important specially if you end up going weekly! Everything is very clean
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Very reasonable costa always as they work with insurances
10
Doctor
Drew Tortoriello
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

0
Age
42
Treated
2019
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
0
He [Dr. Drew Tortoriello] couldn't remember my information, like I was remote monitoring. Seems pretty obvious since I told him at the consultation & all my forms had my out of state address on it...He suggested that I monitor in NYC instead of locally because he felt like my monitoring clinic wasn’t good. They are. I got pregnant using their labs before with a different dr. who retired from Sher, two yrs earlier. I live 1,000 miles away, not happening. He was not very caring or compassionate.
+ Read more
Age
42
Treated
2019
Success with this Doc
No
Race
Prefer not to answer
Income
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
0
How was your experience with Drew Tortoriello at Sher Fertility of New York?
He suggested that I monitor in NYC instead of locally because he felt like my monitoring clinic wasn’t good. They are. I got pregnant using their labs before with a different dr. who retired from Sher, two yrs earlier. I live 1,000 miles away, not happening. He was not very caring or compassionate.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
If you are looking for an out of the box thinker, or someone who treats you like a person, not just a number, he is not the Dr. for you.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
He couldn't remember my information, like I was remote monitoring. Seems pretty obvious since I told him at the consultation & all my forms had my out of state address on it.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
Menopur & Follistim. I started late on a cycle & asked if I should instead start the next month because I was already showing a lead follicle. He said no, start meds, big surprise, lead follicle the whole cycle. Wasted time & money when we should’ve just waited.
Describe your experience with the nursing staff.
The clinic is very disorganized. Not all the nurses work every day so I don’t actually know who my nurse was because every day it seemed it was a different person.
Describe your experience with Sher Fertility of New York.
Terrible communication. They never receive faxes. I send same documents multiple times to the same fax number (called first to confirm the number). The office forgot to send a procedure order when I was traveling, so the entire cycle was canceled because they forgot. Then I left this clinic.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
They were covered by my insurance
What specific things went wrong at Sher Fertility of New York?
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
0
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
41
Treated
2018
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Unexplained
10
During my consultation with [Dr. Tortoriello], he took his time explaining to my husband and I what our options were. He explained exactly how IVF works and what needs to be done leading up to the procedure. He also suggested that we try IUI first before moving on to IVF since I had gotten pregnant the previous year by IUI. He has a calm and charismatic misdemeanor and I truly appreciate that... listens to the needs of the patient. Great bedside manner and optomistic. I Highly recommend Dr. T. I had a bad experience with another fertility doctor and Dr. T was the complete opposite.
+ Read more
Age
41
Treated
2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI
Diagnosis
Unexplained
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Excellent doctor who listens to the needs of the patient. Great bedside manner and optomistic. I Highly recommend Dr. T. I had a bad experience with another fertility doctor and Dr. T was the complete opposite.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Ger ready to get pregnant!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
During my consultation with Dr. Tortoriello, he took his time explaining to my husband and I what our options were. He explained exactly how IVF works and what needs to be done leading up to the procedure. He also suggested that we try IUI first before moving on to IVF since I had gotten pregnant the previous year by IUI. He has a calm and charismatic misdemeanor and I truly appreciate that.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
Dr. Tortoriello was going to put me on 50mg of Clomid. I suggested we increase that to 100mg since that's the dosage the previous doctor had given me which resulted in a positive pregnancy test. He listened and increased the doseage. I appreciated that. It led to my successful pregnancy!
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Frances Faundez)
Frances Faundez was quick to respond to my emails or would direct me to the correct person. She has a friendly demeanor.
Describe your experience with Sher Fertility of New York.
Everything was great. One of the front desk workers input my telephone number incorrectly which led to miscommunication with one of my appointments but other than that they were kind to me. Always offered me water and asked how I was doing.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
My IUI was covered. I just had to pay for clomid which was discounted through insurance.
What specific things went wrong at Sher Fertility of New York?
  • Failed to call with results
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
55
Treated
2018
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor, Other
10
My wife had a serious complication that resulted from ovarian over-stimulation. She wound up in the hospital. Dr. Tortoriello actively participated in her treatment and remotely was able to correctly diagnose my wife's condition. His correct diagnosis allowed us to avoid a very dangerous surgery proposed by the hospital staff. ... Dr. Tortoriello treated my wife and I as if we were the only patients that mattered.
+ Read more
Age
55
Treated
2018
Success with this Doc
Yes
Race
European, Ashkenazi Jewish, Latino, Black or African-American
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Male Factor, Other
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
My wife had a serious complication that resulted from ovarian over-stimulation. She wound up in the hospital. Dr. Tortoriello actively participated in her treatment and remotely was able to correctly diagnose my wife's condition. His correct diagnosis allowed us to avoid a very dangerous surgery proposed by the hospital staff. For that, we are eternally grateful
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Dr. Tortoriello is a very tactful person. Try to tamper your aggression. Trust this doctor to do the best for you. Ulterior motives exit when Dr. T enters
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
A number is faceless, a human (especially, a patient) requires compassion, attention to details, understanding, and I dare say empathy. Dr. Tortoriello treated my wife and I as if we were the only patients that mattered.
Describe your experience with the nursing staff.
Sometimes, there was confusion as to the appointment dates, test results, etc. We attribute this to a lack of primary nursing help assignment. No malice.
Describe your experience with Sher Fertility of New York.
The clinic offers a variety of fertility doctors. It is centrally located. It is not the cheapest. But, its quality to cost ratio is very good. A little more nursing help (in the form of a dedicated nurse assigned to the case) would eliminate the majority of confusion that occasionally crept in
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
The cost of the cycle (hormonal pre-retrieval therapy, egg retrieval, ICSI, pre-implantation hormonal therapy, PGS/PGD, fertilization, implantation) ran close to $20,000
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
Unfortunately, we did not have the luxury of having the availability of multiple embryos. Therefore, this question is moot
What specific things went wrong at Sher Fertility of New York?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Other
10
Dr. T [Tortoriello] meticulously managed my case/care. While my AMH and FSH numbers were low-normal, i responded as if my ovarian health was much worse off. During my first two attempts, I had shown signs of ovulating through my meds. Instead of Dr T pushing through, he advised we cancel, convert to an IUI and revise our strategy. He monitored me every single day to avoid this happening our 3rd time...he is kind, compassionate, knowledgeable and extremely accessible. He would speak to us like we were family, not strangers at his practice. Dr. T would respond to my emails on weekends, nights, during his PTO. He truly wants what's best for his patients.
+ Read more
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Race
European, Latino
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Other
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Dr. T meticulously managed my case/care. While my AMH and FSH numbers were low-normal, i responded as if my ovarian health was much worse off. During my first two attempts, I had shown signs of ovulating through my meds. Instead of Dr T pushing through, he advised we cancel, convert to an IUI and revise our strategy. He monitored me every single day to avoid this happening our 3rd time. During our 3rd attempt, we did slow stimming and I had one embryo. This turned out to be my healthy and adorable daughter. We're planning to go back within the year to give her a sibling. If you have any doubts regarding your RE, go to dr. T!!! He is amazing.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Ask questions for your comfort, but trust him completely. He is a true expert, as well as ethical and fair.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Where do I start with Dr. T...he is kind, compassionate, knowledgeable and extremely accessible. He would speak to us like we were family, not strangers at his practice. Dr. T would respond to my emails on weekends, nights, during his PTO. He truly wants what's best for his patients.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Leslie Mika Dychiao)
I actually communicated frequently with Dr T vs the nurse, which was a huge draw for me vs other larger clinics.
Describe your experience with Sher Fertility of New York.
Monitoring hours can be a little inconvenient, as they start at 8.45am. Besides that, I don't have many complaints about SHER as a whole. The nurses and front desk were kind and compassionate.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Luckily we had insurance coverage so I'm not sure about OOP cycle costs.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
I believe Dr. T preferred single transfer to avoid multiples. I didn't have that option so it wasn't an issue for us.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
46
Treated
2016
Success with this Doc
Yes
Treatment
Diagnosis
Uterine Fibroids
10
Dr. Tortoriello was friendly and professional. He stated exactly what he found and diagnosed my condition immediately. He mentioned several options for my treatment and responded to all my emails. Dr. T talked with my on the phone to calm me down when I was very upset over my fibroid bleeding. He told me all would turn out well over time, and everything did. I highly recommend Dr. Tortoriello for any and all fertility needs and female issues. He is kind, knowledgeable and treats you like a human being...
+ Read more
Age
46
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Uterine Fibroids
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
My experience as a patient was excellent. I was extremely nervous visiting Dr. Tortoriello because I was heavily bleeding and did not know why. Dr. T made sure I did multiple tests to diagnose my situation. He prescribed an endometrial biopsy, sonogram, and inter uterine sonogram. Once he diagnosed the fibroid pressing on my uterus, he knew I needed a hormone shot, medicine and surgical procedures. All went very well and the bleeding has stopped! I didn't feel like a number, I felt like a patient who was cared about. Dr. T. always remembered my case and plus he even wrote me in between visits to check on me. My experience with him has been wonderful. Thank you Dr. T!
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Be very honest with him about all your symptoms and trust him.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr. Tortoriello was friendly and professional. He stated exactly what he found and diagnosed my condition immediately. He mentioned several options for my treatment and responded to all my emails. Dr. T talked with my on the phone to calm me down when I was very upset over my fibroid bleeding. He told me all would turn out well over time, and everything did. I highly recommend Dr. Tortoriello for any and all fertility needs and female issues. He is kind, knowledgeable and treats you like a human being.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
I was very pleased to find out that Dr. Tortoriello took my insurance and that he participates in many insurances. He tries very hard to work with his patients' comfort level.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
39
Treated
2016
Success with this Doc
Yes
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis
10
I got the same egg number but made 2 blastocytes. He [Dr. Drew Tortoriello] implanted both on day 5 and one made my daughter!...He spent over an hour at our first consult and he went over all my old records thoroughly and there was a lot! He didn't discourage me even though I was told I was "too old" and had "old eggs" by other doctors so he gave me hope. He saw me for EVERY visit !! he did all his own sonograms and the retrieval and transfer. This was night and day compared to my other centers where I saw my main doctor once or twice the whole time.
+ Read more
Age
39
Treated
2016
Success with this Doc
Yes
Race
Latino
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
He is just a very kind man who cares. You can tell. He never rushed me and answered my emails, sometimes late at night, all the time. He was very realistic without dashing my dreams and prayers. He is incredibly busy but somehow always reached out to me to see how I was doing. Love that man.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
See him first...not after schlepping through 2 factory centers first!!!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
He spent over an hour at our first consult and he went over all my old records thoroughly and there was a lot! He didn't discourage me even though I was told I was "too old" and had "old eggs" by other doctors so he gave me hope. He saw me for EVERY visit !! he did all his own sonograms and the retrieval and transfer. This was night and day compared to my other centers where I saw my main doctor once or twice the whole time.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
He used estrogen patches and then stimulation medication. Lower dosages than before. Felt much less bloaty. He triggered me a bit later I think. I got the same egg number but made 2 blastocytes. He implanted both on day 5 and one made my daughter!
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Lesly)
she was very warm and funny and I must have emailed her about twice a day for a month! She never complained and always was up beat.
Describe your experience with Sher Fertility of New York.
Great. new offices. Clean and bright. Great doctor and nurse. Lab must be great too as I made the best embryos I ever made. Need better cookies in the waiting room though..the biscotti has to go!
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Not much....my insurance covers me for 3 cycles.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
He offered to implant one, but I wanted both, and he said it was all right as I was nearly 40.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41
Treated
2019
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
10
[Dr. Tortoriello] was incredibly compassionate...I never felt like “cattle” and always felt like a person. His quick responsiveness to all of my questions assured me during a very anxiety-ridden time... I never felt like I was going through this process alone. Even after I “graduated” from his care and transitioned to a routine OB, Dr T still answered any outstanding questions I had in a very quick and direct manner...
+ Read more
Age
41
Treated
2019
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Dr T’s responsiveness to my questions put me at ease. I never felt like I was going through this process alone. Even after I “graduated” from his care and transitioned to a routine OB, Dr T still answered any outstanding questions I had in a very quick and direct manner.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Trust him.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr T was incredibly compassionate - and just the feel of his office was light years different from a prior fertility practice I was treated at. I never felt like “cattle” and always felt like a person. His quick responsiveness to all of my questions assured me during a very anxiety-ridden time.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
Menopur and Gonal injections for egg retrieval— progesterone / estrogen /folic acid post transfer up until 11 weeks pregnant
Describe your experience with the nursing staff.
Lovely people who also put me at ease at every step of the process
Describe your experience with Sher Fertility of New York.
Beautiful calming environment where you don’t feel like 1 in a thousand. You are usually only one of 3 ppl there vs a prior clinic where I sat in an uncomfortable bench with 20+ women waiting to be monitored. I never felt like a piece of cattle at Dr T’s office and that meant a lot.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Everything was covered under my insurance - except for some medications.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

6
Age
40 - 41
Treated
2016 - 2017
Success with this Doc
No
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
6
The first time was awesome. [Dr. Tortoriello] went out of his way to accommodate us. He was very attentive to our needs. The second time around I felt we were rushed. It wasn’t the same energy...was very attentive the first time around. I’ll never forget the time we went for our 8week check up and found out our baby had no heart beat. My screams consumed the room and Dr. T got very emotional. He cried with my husband and I.
+ Read more
Age
40 - 41
Treated
2016 - 2017
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
6
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Dr. T was very attentive the first time around. I’ll never forget the time we went for our 8week check up and found out our baby had no heart beat. My screams consumed the room and Dr. T got very emotional. He cried with my husband and I.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Do your research before seeing any doctor. We were blinded by the fact that we wanted a baby so badly that we put all our faith in our doctor and didn’t question his decisions.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
The first time was awesome. Dr. T went out of his way to accommodate us. He was very attentive to our needs. The second time around I felt we were rushed. It wasn’t the same energy.
Describe your experience with the nursing staff.
Our favorite nurse was Jackie. She was with us throughout both of our treatments. She got to know us as a couple and not just as patients. Very compassionate.
Describe your experience with Sher Fertility of New York.
The clinic itself was very welcoming. The decor made you feel at ease while you waited in the sitting area. What we didn’t like was that the staff kept changing to often. Mostly every time we went there was a new receptionist. The nurses were not steady. For each visit we would have a different nurse in the room with Dr. T.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Luckily our treatments were covered by my health insurance. Unfortunately we maxed out.
What specific things went wrong at Sher Fertility of New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
6
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2017
Success with this Doc
Yes
Treatment
4 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
my experience with Dr. T [Tortoriello] was the best. He knew me. He saw me for all my visits. He is very straightforward, patient, and kind. Plus he is technically great. His sonograms and procedures never hurt me...he is very gentle...He is very warm and personable. He answered all of my very many emails promptly. He called me with results...I did an estrogen patch before stimulation and then did 11 days of gonal and menopur. I also did femara pills for a few days. Femara was supposed to be for endometriosis as I had it diagnosed 2 years ago with a laporoscopy.
+ Read more
Age
37
Treated
2017
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
Entrepreneur
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Dr. Tortoriello was my third fertility doctor. I went through many IUIs and 2 IVF cycles elsewhere at a large factory clinic in NYC. By far my experience with Dr. T was the best. He knew me. He saw me for all my visits. He is very straightforward, patient, and kind. Plus he is technically great. His sonograms and procedures never hurt me...he is very gentle.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
No advice except see him first!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
He is very warm and personable. He answered all of m,y very many emails promptly. He called me with results.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
I did an estrogen patch before stimulation and then did 11 days of gonal and menopur. I also did femara pills for a few days. Femara was supposed to be for endometriosis as I had it diagnosed 2 years ago with a laporoscopy.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Lindsay)
Lindsay was very very sweet and she called me several times a week. She was very meticulous.
Describe your experience with Sher Fertility of New York.
SIRM is great. Sixth floor is brand new and gorgeous. The MAs and nurses, especially Lindsay, are very kind and sweet and all KNEW ME. It would be nice if Dr. T had earlier appointments but that is the price of seeing one doctor and not twenty different docs.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Covered 100%.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
I only had one blastocyst by day 5, and it took. But if I had another he said he still prefers one at a time.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 38
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor, Tubal Blockage
10
Dr. T [Tortoriello] is a knowledgeable, patient, thorough doctor. He took time to explain our test results, chart the path to fertility, answer any questions and always respond to inquiries that came up during treatment ... He explained all treatments, checked in on how I felt, followed up on any emails and phone calls, was realistic in setting expectations, was compassionate and guiding every step of the way.
+ Read more
Age
35 - 38
Treated
2013 - 2016
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor, Tubal Blockage
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Thanks to Dr. T, I have 2 beautiful children. I did 2 cycles with him, and each resulted in a singleton birth. I can't thank Dr. T enough for the joy of having full family. He explained all treatments, checked in on how I felt, followed up on any emails and phone calls, was realistic in setting expectations, was compassionate and guiding every step of the way.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Listen to him and trust him. Don't be afraid to ask questions - he's there for you.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr. T is a knowledgeable, patient, thorough doctor. He took time to explain our test results, chart the path to fertility, answer any questions and always respond to inquiries that came up during treatment
Describe your experience with Sher Fertility of New York.
It's a great clinic - never a long wait, always a good follow-through. Convenient location. There has been some rotation in the main nurse coordinators - I felt my first round had better main nurses. However, I was able to still get everything taking care off by emailing any open questions. Nursing team always did a great job with ordering meds - I did that as a combination OTC and via insurance
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Cycle mostly covered by insurance. About $5000 out of pocket for medications, co-pay and non-covered tests
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
Dr. T described what he thought would be best approach for the transfer and given my age expected outcomes. I always felt that I was making an educated decision
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

3
Age
43
Treated
2015
Success with this Doc
No
Treatment
1 IUI, 3 IVF, 2 Egg Freezing, 7 Embryo Freezing, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Immunological, Unexplained
3
Dr. T. was very good at communicating, he replied very thoroughly / promptly to my questions. I think there was probably unnecessary part of the treatment and testing (immunology, hgh), i was stunned to have just one embryo after 2 months of prepping, and better results with other doctors...Nurse did not reply to my messages, when replied seemed to ignore the questions -- this was very stressful, but if I would ask Dr. T, they would come back .
+ Read more
Age
43
Treated
2015
Success with this Doc
No
Race
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
1 IUI, 3 IVF, 2 Egg Freezing, 7 Embryo Freezing, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Immunological, Unexplained
3
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Dr. T. was very good at communicating, he replied very thoroughly / promptly to my questions. I think there was probably unnecessary part of the treatment and testing (immunology, hgh), i was stunned to have just one embryo after 2 months of prepping, and better results with other doctors.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr T. is very good at communicating, though his nurse was not.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
Some treatment of immunology issues was done on me, it did not hurt probably. I also was taking hgh. Dr. T also adjusted protocol in the beginning of the cycle, given my hormone levels (there was a switch in drugs, and i actually lost some money on that). Since the results were dismal, I am not sure it worked.
Describe your experience with the nursing staff.
Nurse did not reply to my messages, when replied seemed to ignore the questions -- this was very stressful, but if I would ask Dr. T, they would come back .
Describe your experience with Sher Fertility of New York.
The doctor is very receptive and willing to explain and try new methods. The office is very intimate, and there is not too many people. They schedule monitoring 9-2, and i believe Dr does the monitoring. On one hand this is good, as it takes less time, on the other hand, one cannot go there before work. My nurse was pretty bad, not ordering drugs, not answering emails etc.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
10-13K + meds
What specific things went wrong at Sher Fertility of New York?
  • Failed to call in prescriptions to pharmacy
3
Doctor
Drew Tortoriello
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

8
Age
33
Treated
2014
Success with this Doc
No
Treatment
2 IUI, 1 IVF, Donor Sperm
Diagnosis
8
[Dr. Tortoriello] isn’t always direct with offering information that you might need to know in anticipation of your needs... He was a little matter-of-fact about some things, when I could have used some reassurance at times, so that is probably my one complaint. But he is gentle, and I always trusted him. He did a great job and has a gentle touch...I had one cycle cancelled because my estrogen was low. Two actual IUIs, both negative.
+ Read more
Age
33
Treated
2014
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 1 IVF, Donor Sperm
Diagnosis
8
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Dr. T is great! He was a little matter-of-fact about some things, when I could have used some reassurance at times, so that is probably my one complaint. But he is gentle, and I always trusted him. He did a great job and has a gentle touch.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Make sure you ask questions. He will answer, but isn’t always direct with offering information that you might need to know in anticipation of your needs.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Sheri was a small facility. I never waited very long, and it always felt comfortable in the waiting room. Everyone was friendly and kind, and I always felt like I was in good hands.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
We did Femara IUI. I am an SMC and didn’t have any proven infertility at the time, so we started slow. I had one cycle cancelled because my estrogen was low. Two actual IUIs, both negative.
Describe your experience with the nursing staff.
Everyone was great at drawing blood quickly and neatly. All were very kind and friendly.
Describe your experience with Sher Fertility of New York.
Small, short wait times. Front desk person is smart and organized. I always felt like I was in good hands. They do their lab testing on the premises, so you never have to wait long for results. This place is terrific.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
I had insurance, so I just paid copays.
What specific things went wrong at Sher Fertility of New York?
  • Failed to call with results
8
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

10
Age
40
Treated
2010
Success with this Doc
?
Treatment
3 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Immunological, Unexplained
10
Dr. T was kind, patient and answered all of my questions....Dr. T manor is calm and he was also hopeful, which my last RE was not. Before Dr. T, my MD told me I had "less than 5%" chance of ever getting pregnant with my own eggs. I was devastated. Dr. T turned that all around - in one IVF we had a great cycle and I now have him to thank for my 5 year old son.
+ Read more
Age
40
Treated
2010
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Immunological, Unexplained
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
I explained this in my last post - but Dr. T is kind, patient and hopeful. He is easy to talk to and knows his stuff. He also is able to think "outside the box" and change up a cycle when needed. He is a rockstar RE!
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Ask questions - be open - you're in good hands.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr. T was kind, patient and answered all of my questions. My last clinic was more like a "factory" whereas Sher was more of a boutique where they knew who I was. Dr. T manor is calm and he was also hopeful, which my last RE was not. Before Dr. T, my MD told me I had "less than 5%" chance of ever getting pregnant with my own eggs. I was devastated. Dr. T turned that all around - in one IVF we had a great cycle and I now have him to thank for my 5 year old son.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
This is hard to remember - it was 2015. He did use intralipids (sp?) infusions which I think helped to keep the pregnancy as I have an autoimmune disorder.
Describe your experience with the nursing staff.
Matter of fact - but knew their stuff and communicated well.
Describe your experience with Sher Fertility of New York.
It's a boutique atmosphere - not a "factory". It feels good to be a name not a number.
Describe your experience with your monitoring appointments at Sher Fertility of New York.
Easy to schedule
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
I don't remember - but finance dept. was helpful
10
Doctor
Drew Tortoriello
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

10
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
2 IVF, 1 Egg Freezing, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
[Dr. Drew Tortoriello was] Extremely patient. Answered all my emails very quickly. Very kind. Understanding. Never makes you feel like a number and remembers the details of your situation. He doesn't push any treatments but always gave options and let me decide...Used estrogen priming for DOR. Used HGH, viagra suppositories, and stims for thin lining...Answered questions with patience, never made me feel crazy or annoying
+ Read more
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
Yes
Race
European, East Asian
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF, 1 Egg Freezing, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Extremely patient. Answered all my emails very quickly. Very kind. Understanding. Never makes you feel like a number and remembers the details of your situation. He doesn't push any treatments but always gave options and let me decide.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
You need to do your own research and bring those ideas and get his feedback.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Answered questions with patience, never made me feel crazy or annoying
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
Used estrogen priming for DOR. Used HGH, viagra suppositories, and stims for thin lining
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: bushra)
Bushra was a bit disorganized but very kind
Describe your experience with Sher Fertility of New York.
Very organized. Very expensive. You need to be on top of your stuff. You get to see your own doctor at every visit. Nice office. Kind staff. They do immune workup also. They dont open early so you cant fo before work
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Around 25k for ivf
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
No
What specific things went wrong at Sher Fertility of New York?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
30 - 32
Treated
2011 - 2013
Success with this Doc
?
Treatment
1 IVF
Diagnosis
PCOS, Poor Egg Quality
10
Was sure to explain every step of each process and always answered any questions. Very knowledgeable in his [Dr. Tortoriello] field. Never misleading. Explained things we had no idea about. As to why pcos causes infertility. Helpful throughout the whole process especially when we ran into issues with our insurance and med coverage ... Explained everything thoroughly and cared about what we were going through. Compassionate and caring
+ Read more
Age
30 - 32
Treated
2011 - 2013
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
PCOS, Poor Egg Quality
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Was sure to explain every step of each process and always answered any questions. Very knowledgeable in his field. Never misleading. Explained things we had no idea about. As to why pcos causes infertility. Helpful throughout the whole process especially when we ran into issues with our insurance and med coverage
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Expect honesty and to actually feel like a human not a pay check
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Explained everything thoroughly and cared about what we were going through. Compassionate and caring
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
I dont remember
Describe your experience with your nurse at Sher Fertility of New York.
Just like dr very compassionate and understanding
Describe your experience with Sher Fertility of New York.
Absolutely amazing so helpful caring and compassionate. Talked us through everything. And understood what we were going through. Felt at ease after our first visit after the first dr we saw was horrible at another clinic
What specific things went wrong at Sher Fertility of New York?
  • Lost paperwork
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
Purchase
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

7
Age
38
Treated
2017
Success with this Doc
No
Treatment
1 IUI, 3 IVF, Egg Freezing
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
7
He [Dr. Drew Tortoriello] was very even keel. I had a huge set back and he just sent me an email delivering the news. I was offended by this. He then was rushing me to try again right away and I wasn't ready. I decided it was best to go somewhere else. I also was told I could have later appts. That was not the case when I was cycling...I was on low dose of injections for egg banking...I just was given conflicting information regarding medicine storage.
+ Read more
Age
38
Treated
2017
Success with this Doc
No
Race
European
Income
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI, 3 IVF, Egg Freezing
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
7
How was your experience with Drew Tortoriello at Sher Fertility of New York?
He was very even keel. I had a huge set back and he just sent me an email delivering the news. I was offended by this. He then was rushing me to try again right away and I wasn't ready. I decided it was best to go somewhere else. I also was told I could have later appts. That was not the case when I was cycling.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Ask tons of questions
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
You can make an appt. but one time I had to wait for over an hour in the exam room.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
I was on low dose of injections for egg banking.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Bushra)
I never met my nurse. I also got conflicting information regarding my meds. She told me one could be refrigerated and it couldn't.
Describe your experience with Sher Fertility of New York.
I liked that you could make and appt. it was very easy to get to via train.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Copays and anesthesia
What specific things went wrong at Sher Fertility of New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
7
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

8
Age
38
Treated
2017
Success with this Doc
No
Treatment
1 IUI, 3 IVF, 1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
8
I thought that he [Dr. Drew Tortoriello] treated my case like no big deal. He said he sees a ton of patients with DOR and recommended banking embryos. He also suggested that I could just do a regular cycle but it seemed like he highly recommended the banking...Very flat affect in general....He used low dose meds bc I have DOR. He recommended banking for 3 cycles and then testing...
+ Read more
Age
38
Treated
2017
Success with this Doc
No
Race
European
Income
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI, 3 IVF, 1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
8
How was your experience with Drew Tortoriello at Sher Fertility of New York?
I thought that he treated my case like no big deal. He said he sees a ton of patients with DOR and recommended banking embryos. He also suggested that I could just do a regular cycle but it seemed like he highly recommended the banking.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Ask a tons of questions!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Very flat affect in general.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
He used low dose meds bc I have DOR. He recommended banking for 3 cycles and then testing.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Bushra)
I never met her and it seemed hard to get direct answers when needed.
Describe your experience with Sher Fertility of New York.
Loved that you could make an appt. yet appts. always ran way behind and I was promised later appts and then when I was cycling suddenly there were only morning appts. So I had to miss a ton of work.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
Copays
8
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

10
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Endometriosis, Poor Egg Quality
10
Dr T [Tortoriello] always listens to patient suggestion if needed. During my IVF treatment i suggested some tweaks in protocol which he listened. ... Dr T recommendation was always to go with eSET, but i went with multiple transfer but he explained the risk involved beforehand. ... Am forever thankful to Dr T and would recommend to any couple experiencing multiple failure.
+ Read more
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
Yes
Race
South Asian
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IVF
Diagnosis
Endometriosis, Poor Egg Quality
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
Dr T always listens to patient suggestion if needed. During my IVF treatment i suggested some tweaks in protocol which he listened. When i came to this doctor it was my 3rd IVF which no positive hopes. But with this treatment i got my first positive test ever resulting in beautiful adorable daughter that i have now. without him it would never be possible for me to experience motherhood. Am forever thankful to Dr T and would recommend to any couple experiencing multiple failure. Dr T will do wonders in your life :)
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Stay focused Dr T will take care and don't lose hope
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr T was so open minded and always cared and listened to me.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
Estrogen Priming protocol for Egg retrieval Depot Lupron shot before embryo transfer which was main reason for my success
Describe your experience with the nursing staff.
They were so kind and compassionate. Greeted well during each visit. Coordinated well to pass on information on time.
Describe your experience with Sher Fertility of New York.
They have the best doctors in this clinic. Amazing staffs and there is 100% hope for patients going to this clinic to get successful . Prompt response from the call center representative. Appointments are quick and flexible. Early appointments for working professionals. Better results when compared to other clinic. Treatment methodology is very different from other clinic which gives better result
Describe your experience with your monitoring appointments at Sher Fertility of New York.
Monitoring appointment are usually quick. When you schedule for an appointment you will approximately being called for the procedure or monitoring around the same time. If you plan accordingly it will be as quick as grabbing a coffee from starbucks
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
approximately around $15,000
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
Dr T recommendation was always to go with eSET, but i went with multiple transfer but he explained the risk involved beforehand.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
39 - 41
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 9 IVF, 6 Egg Freezing, 8 Embryo Freezing
Diagnosis
PCOS, Other
10
Dr.T[ortoriello] always listen to me and answered any of my questions. The best thing was that I was able to email him for several questions, and he replied me very quickly. He cheered me up and told me that I did not have to give up having a baby(s). He was always kind and calm which I really liked...I have diagnosed with Asherman syndrome after I lost my identical twin girls. Many Dr had told me that I probably have to do gestation as my uterus was not able to develop any lining. However, Dr.T said to me that I should not give up, and he was right. I was able to get pregnant with the first cycle. After I delivered a healthy baby girl, I started another IVF cycle to have a second baby. I had two IVF cycles to retrieve enough eggs, and I transferred two eggs at a time twice. With the second time, I was able to get pregnant again. Now, I have two beautiful girls with me. I can only thank him. He was very kind and had a passion for helping women like me. Do not give up to have a baby until you see him!!
+ Read more
Age
39 - 41
Treated
2016 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
4th of 4 Docs
Treatment
3 IUI, 9 IVF, 6 Egg Freezing, 8 Embryo Freezing
Diagnosis
PCOS, Other
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
I have diagnosed with Asherman syndrome after I lost my identical twin girls. Many Dr had told me that I probably have to do gestation as my uterus was not able to develop any lining. However, Dr.T said to me that I should not give up, and he was right. I was able to get pregnant with the first cycle. After I delivered a healthy baby girl, I started another IVF cycle to have a second baby. I had two IVF cycles to retrieve enough eggs, and I transferred two eggs at a time twice. With the second time, I was able to get pregnant again. Now, I have two beautiful girls with me. I can only thank him. He was very kind and had a passion for helping women like me. Do not give up to have a baby until you see him!!
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Just trust him, and ask him if you have any questions. He will give you answers.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr.T always listen to me and answered any of my questions. The best thing was that I was able to email him for several questions, and he replied me very quickly. He cheered me up and told me that I did not have to give up having a baby(s). He was always kind and calm which I really liked.
Describe your experience with the nursing staff.
The nurses there were excellent. They were very organized and kind. I loved them.
Describe your experience with Sher Fertility of New York.
Their lab was high level, so you can trust their techniques to develop your eggs there. I am not sure what are their weaknesses. Their strengths must come from their doctors' passion, and Dr. T was always his best when he sees his patients. Also, he is searching for new meds to treat his patients, and he is open to accept suggestions from his patients too.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
Dr. T only transferred two eggs as max number. Actually, he wanted to transfer only one because he cared about me who lost identical twins before, but I pushed him to transfer two eggs, and he did it for me.
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

10
Age
35
Treated
2018
Success with this Doc
Yes
Treatment
IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
I have low ovarian reserve so Dr. T started me on a low dose birth control fir a longer period of time. ... I found the IVF process can be very intimidating, but Dr. T was the perfect combination of positive and honest. I felt at ease. ... Fir the first time in the process, I felt in confident hands. ... Dr. Tortoriello and his team knew my name every visit, studied my tests comprehensively and created a plan that fit my situation (low ovarian reserve).
+ Read more
Age
35
Treated
2018
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
I was at RMA previously, and I chose to leave because they didn’t create a custom plan and I felt like a number. Dr. Tortoriello and his team knew my name every visit, studied my tests comprehensively and created a plan that fit my situation (low ovarian reserve). Also, the financial process and calendaring of meds, injections and appointments was handled super clearly by Lindsay on Dr.T’s team. Fir the first time in the process, I felt in confident hands.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
Dr. T is very patient and thoughtful. Ask questions, because he has great info to offer.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
I interviewed several doctors before selecting Dr. Tortoriello. Of all the doctors I spoke to, he was the most patient, thoughtful and comforting. I found the IVF process can be very intimidating, but Dr. T was the perfect combination of positive and honest. I felt at ease.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility of New York and their degree of success.
I have low ovarian reserve so Dr. T started me on a low dose birth control fir a longer period of time. After that, we did menapur and gonal to stimulate the follicals. I was closely monitored throughout to ensure they were growing routinely. When we had 4-5 (I did get 20+ like some women) we did a retrieval. I did 2 rounds to get as many eggs as possible, and ended up with 4, 5 day blastos.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Lindsay Cluff)
They were on top of everything.
Describe your experience with Sher Fertility of New York.
Sher is a smaller clinic than RMA but I liked that because you get more personal attention. It is a nice, bright office and very friendly staff. It takes a bit of time to get an appointment but worth it.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
I had insurance that supported
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
N/a
10
Doctor
Drew Tortoriello
Communication
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33 - 35
Treated
2017 - 2019
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
[Dr. Tortoriello] always made us feel comfortable and well taken care of. Always matter of fact and able to answer anything we sent his way...My experience over the past 2 years was wonderful all the way through. After 3 failed IUI treatments, we were ready to proceed into IVF. Dr T was there for us every step of the way. We valued his opinion 100 % and he always made us feel like we were all in this together. After 1 cycle of IVF, I am now in week 13 of my first pregnancy :) baby is strong and healthy, thanks Dr T!!!
+ Read more
Age
33 - 35
Treated
2017 - 2019
Success with this Doc
Yes
Race
Other
Income
$500K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
How was your experience with Drew Tortoriello at Sher Fertility of New York?
My experience over the past 2 years was wonderful all the way through. After 3 failed IUI treatments, we were ready to proceed into IVF. Dr T was there for us every step of the way. We valued his opinion 100 % and he always made us feel like we were all in this together. After 1 cycle of IVF, I am now in week 13 of my first pregnancy :) baby is strong and healthy, thanks Dr T!!!
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility of New York?
To be open and honest no matter what, because that’s how Dr T can best guide you
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility of New York?
Dr. T always made us feel comfortable and well taken care of. Always matter of fact and able to answer anything we sent his way.
Describe your experience with your nurse at Sher Fertility of New York. (Assigned nurse: Cecelia)
Every single nurse at Sher was amazing! Shout out to Cindy :)
Describe your experience with Sher Fertility of New York.
Appoints always available, easy to work through and insurance / payment questions. The staff was always accommodating and there to help with anything needed. Great teachers as well! During IVF the nurses were great at helping to set up ordering all meds, showing how to inject, etc
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility of New York.
My insurance is AMAZING I’ll I paid for was my deductible - which was to cover the IVF meds. No other out of pockets payments at all
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility of New York.
My husband and I always thought we wanted to transfer 2 embryos when the time came. Dr T walked us through the benefits and risk factors that 2 could possibly bring onto myself and the embryos. I’m a very small at 5ft 110lbs and his option really matters to us. We decided on 1 embryo transfer for the best possible outcome
10
Doctor
Drew Tortoriello
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Sher Fertility of New York
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Drew Tortoriello at Sher Fertility of New York.

Verified

This patient has provided documentation of treatment at this clinic.