Rated 9.3
Strongly recommend: 86%Neutral: 9%Don't recommend: 5%9.3
86% strongly recommend
76 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.1
9.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
SUNY
Residency
Cornell
Fellowship
UMDNJ

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Drew Tortoriello works at

Sher Fertility Solutions New York
Rated 9.1
Strongly recommend: 81%Neutral: 12%Don't recommend: 8%9.1

At 1 office

New York
425 Fifth Ave
New York, NY 10016
(646) 792-7476
Explore Clinic

7 patient reviews filtered by:

2018 - 2019, Unknown Success
7
7
Age 35 - 36
3 IVF
Recurrent Pregnancy Loss
Unexplained
European
Ashkenazi Jewish
Income $500K+
Marketer or PR
1st of 2 Docs
Neutral
Neutral
Success w/ Doc Not sure
Dr. T[ortoriello] is supportive of immune protocols, experimental supplements, and the like in order to come up with creative solutions for personalized treatment. But I needed a second opinion to find success my second time around...was incredibly warm and personal. He always looked into my eyes, remembered my history, checked in with me as a human. He responded within minutes by email and was always thoughtful in his responses. I always felt cared for and like he was in the fight with me to create my family.
The process [at Sher Fertility] was less formal than the NYC hospital RE clinics and a lot of times that felt like a better patient experiences. But I don't think that the lack of formality helps Sher. It seems like doctors (outside of Dr T) come and go and so do nurses. Also I didn't get a sense that the equipment or labs were as new or updated as Cornell, for example.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T is an incredibly warm and caring doctor who always made me feel cared for. He is calming, methodical, and thoughtful about very personalized treatment. I felt like the patient experience at Sher, because of Dr T, was very special .... a unicorn in the fertility world.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T is supportive of immune protocols, experimental supplements, and the like in order to come up with creative solutions for personalized treatment. But I needed a second opinion to find success my second time around. Don't be afraid to compare protocols and ensure you are on the right path.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T was incredibly warm and personal. He always looked into my eyes, remembered my history, checked in with me as a human. He responded within minutes by email and was always thoughtful in his responses. I always felt cared for and like he was in the fight with me to create my family.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
My first retrieval with Dr. T was successful enough. We retrieved 16 embryos, 13 were mature and 12 fertilized. 3 made it to day 5 frozen and all 3 tested normal. One is my daughter. The second implanted but I miscarried, and it turned out that it was not a normal embryo even though it tested as such. The third didn't result in a pregnancy -- but it turned out that I had severe uterine scarring (Asherman's Syndrome) and that embryo would have never implanted. I was also told by Dr. T to use the IVF meds intramuscularly, and to this day found that an odd recommendation. My second cycle with Dr. T yielded only 3 embryos and none made it to day 5. I got a second opinion and learned about the scarring, did another retrieval with a new doc where my meds were all increased based on my weight. That retrieval yielded 6 day 5 frozen embryos.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
In my first retrieval with Sher I had a clear nurse and her name was Lindsey and she was incredible. She was personal, clear, communicative, etc. In my second transfer, I felt like I didn't have a head person taking care of me and just had to email the whole clinic to get answers. I found Cynthia to be cold and clinical. The billing department (Yisraela) was always WONDERFUL as was Frances (I wish she could have been my nurse!).
Describe your experience with Sher Fertility Solutions New York.
Sher is a special place in the NYC fertility scene. It is SO personal and provides a really special patient experience. It does not feel like a cattle call of monitoring and the staff always recognizes you. It is not difficult to get appointments and I loved that my own doctor did my retrievals, transfers, etc. The process was less formal than the NYC hospital RE clinics and a lot of times that felt like a better patient experiences. But I don't think that the lack of formality helps Sher. It seems like doctors (outside of Dr T) come and go and so do nurses. Also I didn't get a sense that the equipment or labs were as new or updated as Cornell, for example.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I had insurance coverage for everything except a few medications and PGS testing.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
based on my history the preference for me was always single!
7
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
8
8
Age 36 - 37
1 IVF
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $100K - $199K
Consultant
2nd of 2 Docs
Neutral
Neutral
Successful
He [Dr. Tortoriello] is quiet and introverted...For the first two FET rounds: Crinone Estrace Prednisone (slightly elevated NK levels) Lovenox (for slightly elevated anticardiolipin) Intralipids (slightly elevated NK levels) For third, I switched to PIO thinking maybe it was affecting implantation, skipped prednisone and intralipids and waited on the lovenox until a positive beta. This transfer worked, and so far so good.
[Sher Fertility has] Appointments rather than open monitoring...Don't feel like a number...It's almost always empty which makes me nervous! Big staff and sometimes feels disorganized...Modern facilities Modern communications...Financial coordination is great...She [nurse] was very responsive and supportive. Easy to talk to by email...I believe they misplaced a test result (test for initial clearance for an FET) but overall were very organized
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr T is a wonderful person, and I feel safe and well cared for with him. He knows his stuff and has zero ego. He is open to experimental treatment but committed to the standard fundamentals. I did have two failed transfers with him, however, with tested embryos. He recommended a very different protocol than I had had previously, and I wonder if it was too different, or too out there. His protocol included things like prednisone and intralipids, which I know are controversial. When I wanted to switch back to a more standard protocol he was very supportive, and so far this one has worked (I'm 11 weeks). I would feel very comfortable going to him for a future cycle.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
You must do your own research and be proactive! He is quiet and introverted ... Make sure you ask all your questions!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
His bedside care is amazing. He is warm, open, and caring. He listens and is incredibly patient. He remembers my case and responds to every email!
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
For the first two FET rounds: Crinone Estrace Prednisone (slightly elevated NK levels) Lovenox (for slightly elevated anticardiolipin) Intralipids (slightly elevated NK levels) For third, I switched to PIO thinking maybe it was affecting implantation, skipped prednisone and intralipids and waited on the lovenox until a positive beta. This transfer worked, and so far so good.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Lindsay )
She was very responsive and supportive. Easy to talk to by email. Seems to know her stuff but for some reason I'm not blown away by her capabilities as a nurse.
Describe your experience with Sher Fertility Solutions New York.
Boutique Appointments rather than open monitoring Don't feel like a number It's almost always empty which makes me nervous! Big staff and sometimes feels disorganized Modern facilities Modern communications Financial coordination is great
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
$1540 per transfer with insurance Plus other costs
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
He was very open and asked my preference. Because I said single without hesitating, we didn't discuss it further
What specific things went wrong at Sher Fertility Solutions New York?
  • Lost paperwork
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I believe they misplaced a test result (test for initial clearance for an FET) but overall were very organized
8
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
7
7
Age 38
3 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Middle Eastern
Income $100K - $199K
3rd of 3 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr T. [Tortoriello] is very responsive to emails, typically responding within 2 hours. Unfortunately, because I wasn’t a local patient and did remote monitoring (through another clinic), I didn’t get to have the regular/ frequent interaction with him during monitoring or speak with him about my results.... I have DOR so he did not want to use BC for priming since it would suppress my eggs. He had me on Estrogen patches before my cycle started, then Gonal F and Menapur.
Strength: you feel less like a number comparing to other clinics since it's a small clinic. They [Sher Fertility of NY] accept insurance. They treat DOR patients and don't give them the donor egg speech. Weakness: if you are not a local patient, you don't have the frequent interaction with your doctor.... On one occasion my test results were misread and they asked me to proceed with stims on a cycle that would have ended up being canceled due to a lead follicle.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He is patient and understanding of what his patients are going through. He is also very candid but you have to ask a lot of questions and be an educated patient. I had to ask about other options available. At times, I felt as a number. On one occasion he misread my test results and didn’t realize until I questioned it. He is very responsive to emails and gets back to you promptly which is great but his emails were abbreviated.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Be an educated patient. Ask questions. Schedule follow-up appointments.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr T. is very responsive to emails, typically responding within 2 hours. Unfortunately, because I wasn’t a local patient and did remote monitoring (through another clinic), I didn’t get to have the regular/ frequent interaction with him during monitoring or speak with him about my results. If you do remote monitoring like I did, I would recommend arranging follow-up phone consultations after each monitoring. I found his emails too brief so I always had follow-up questions. All in all, I would have appreciated more communication and personal guidance.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I have DOR so he did not want to use BC for priming since it would suppress my eggs. He had me on Estrogen patches before my cycle started, then Gonal F and Menapur. He added another injectable to prevent early ovulation around D11. He then had me go in every couple of days and adjusted my dosage according to the results. he added HGH during my 2nd cycle which got cancelled due to a lead follicle.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Cecilia Choe)
Cecilia is organized and helpful. On one occasion, she located a local pharmacy close to midnight for me when I was traveling and that allowed me to continue stims.
Describe your experience with Sher Fertility Solutions New York.
Strength: you feel less like a number comparing to other clinics since it's a small clinic. They accept insurance. They treat DOR patients and don't give them the donor egg speech. Weakness: if you are not a local patient, you don't have the frequent interaction with your doctor.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
I do remote monitoring in another state, so Im not aware of Sher's practice when it comes to monitoring
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I haven't received a bill yet.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
n/a
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to convey critical information
Describe the specific things that went wrong at Sher Fertility Solutions New York.
On one occasion my test results were misread and they asked me to proceed with stims on a cycle that would have ended up being canceled due to a lead follicle.
7
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
8
9
Age 35
1 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $200K - $499K
Marketer or PR
Neutral
Strongly Recommends
Successful
The doctor [Dr. Tortoriello] communicates quickly by email -like within the half hour- to answer any questions...He explains things calmly and in detail. I saw him at every visit except one weekend monitoring. I trust his judgement and results were close to what he had predicted. For my 2nd round I requested he change one aspect of treatment and he agreed to do so...He recommended a mid amount of medication for my poor egg quality and dimished ovarian resserve. He didn't change anything during monitoring.
[Sher] Strengths: quick communication, billing was smooth (I have insurance), easy to make appointments in the near future. I only had to wait a long time in the waiting room once, and it was in the weekend so I didn't care too much...I actually never met the primary nurse on my doctor's team because She only spoke by phone to my husband (I had a meeting at work) and she wasn't available when I had my injections class. But she was great over email and the nurse I met at the injections class and at my retrieval was warm and organized.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He explains things calmly and in detail. I saw him at every visit except one weekend monitoring. I trust his judgement and results were close to what he had predicted. For my 2nd round I requested he change one aspect of treatment and he agreed to do so. He responds to emails very quickly which reassures me that my treatment is important.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Don't be afraid to ask lots of questions and explain your ideal outcome. Initially he didnt recommend PGS testing but when we explained we wanted to bank frozen embryos he agreed PGS testing would be beneficial. I'm glad we made that choice.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
The doctor communicates quickly by email -like within the half hour- to answer any questions. The support staff also responds quickly and with empathy.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
He recommended a mid amount of medication for my poor egg quality and dimished ovarian resserve. He didn't change anything during monitoring. I only got 1 PGS embryo but I guess egg quality was a little worse than expected. He recommended ICSI and DNA sperm fragmentation for my husband because of low morphology.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Bushra suddal)
I actually never met the primary nurse on my doctor's team because She only spoke by phone to my husband (I had a meeting at work) and she wasn't available when I had my injections class. But she was great over email and the nurse I met at the injections class and at my retrieval was warm and organized.
Describe your experience with Sher Fertility Solutions New York.
Strengths: quick communication, billing was smooth (I have insurance), easy to make appointments in the near future. I only had to wait a long time in the waiting room once, and it was in the weekend so I didn't care too much.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
My insurance paid for most of it, except retrieval anesthesia ($625) plus cost of PGS testing. I paid copays for office visits and medications. Calls with dr were $75 (not covered by insurance). Injections meeting with nurse cost $100. We had to pay co-pays on all testing. DNA sperm fragmentation test was not covered by insurance.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
We told him we were very against twins so he didn't recommend iui or clomid. So he knows we would never transfer more than one embryo.
8
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
7
7
Age 38
1 IUI
3 IVF
Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Teacher
2nd of 3 Docs
Neutral
Neutral
Unsuccessful
He [Dr. Drew Tortoriello] was very even keel. I had a huge set back and he just sent me an email delivering the news. I was offended by this. He then was rushing me to try again right away and I wasn't ready. I decided it was best to go somewhere else. I also was told I could have later appts. That was not the case when I was cycling...I was on low dose of injections for egg banking...I just was given conflicting information regarding medicine storage.
He [Dr. Drew Tortoriello] was very even keel. I had a huge set back and he just sent me an email delivering the news. I was offended by this. He then was rushing me to try again right away and I wasn't ready. I decided it was best to go somewhere else. I also was told I could have later appts. That was not the case when I was cycling...I was on low dose of injections for egg banking...I just was given conflicting information regarding medicine storage.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He was very even keel. I had a huge set back and he just sent me an email delivering the news. I was offended by this. He then was rushing me to try again right away and I wasn't ready. I decided it was best to go somewhere else. I also was told I could have later appts. That was not the case when I was cycling.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Ask tons of questions
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
You can make an appt. but one time I had to wait for over an hour in the exam room.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I was on low dose of injections for egg banking.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Bushra)
I never met my nurse. I also got conflicting information regarding my meds. She told me one could be refrigerated and it couldn't.
Describe your experience with Sher Fertility Solutions New York.
I liked that you could make and appt. it was very easy to get to via train.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Copays and anesthesia
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I just was given conflicting information regarding medicine storage.
7
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unsuccessful
8
7
Age 38
1 IUI
3 IVF
1 Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Teacher
2nd of 3 Docs
Neutral
Neutral
Unsuccessful
I thought that he [Dr. Drew Tortoriello] treated my case like no big deal. He said he sees a ton of patients with DOR and recommended banking embryos. He also suggested that I could just do a regular cycle but it seemed like he highly recommended the banking...Very flat affect in general....He used low dose meds bc I have DOR. He recommended banking for 3 cycles and then testing...
Loved that [at Sher - Manhatten] you could make an appt. yet appts. always ran way behind and I was promised later appts and then when I was cycling suddenly there were only morning appts. So I had to miss a ton of work...I never met her [the nurse] and it seemed hard to get direct answers when needed...I thought that he [Dr. Tortoriello] treated my case like no big deal. He said he sees a ton of patients with DOR and recommended banking embryos. He also suggested that I could just do a regular cycle but it seemed like he highly recommended the banking.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I thought that he treated my case like no big deal. He said he sees a ton of patients with DOR and recommended banking embryos. He also suggested that I could just do a regular cycle but it seemed like he highly recommended the banking.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Ask a tons of questions!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Very flat affect in general.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
He used low dose meds bc I have DOR. He recommended banking for 3 cycles and then testing.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Bushra)
I never met her and it seemed hard to get direct answers when needed.
Describe your experience with Sher Fertility Solutions New York.
Loved that you could make an appt. yet appts. always ran way behind and I was promised later appts and then when I was cycling suddenly there were only morning appts. So I had to miss a ton of work.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Copays
8
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014, Unsuccessful
8
10
Age 33
2 IUI
1 IVF
Donor Sperm
Ashkenazi Jewish
Income $0 - $49K
Teacher
1st of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
[Dr. Tortoriello] isn’t always direct with offering information that you might need to know in anticipation of your needs... He was a little matter-of-fact about some things, when I could have used some reassurance at times, so that is probably my one complaint. But he is gentle, and I always trusted him. He did a great job and has a gentle touch...I had one cycle cancelled because my estrogen was low. Two actual IUIs, both negative.
[Sher Fertility is] Small, short wait times. Front desk person is smart and organized. I always felt like I was in good hands. They do their lab testing on the premises, so you never have to wait long for results...Everyone was great at drawing blood quickly and neatly. All were very kind and friendly...I went to the Westchester office for a Beta test one time on a Friday, and the results came in but there was a communication error between the two clinics and I didn’t get my results until the following Tuesday. I ended up staying on progesterone unnecessarily for three extra days. It was very stressful.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T is great! He was a little matter-of-fact about some things, when I could have used some reassurance at times, so that is probably my one complaint. But he is gentle, and I always trusted him. He did a great job and has a gentle touch.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Make sure you ask questions. He will answer, but isn’t always direct with offering information that you might need to know in anticipation of your needs.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Sheri was a small facility. I never waited very long, and it always felt comfortable in the waiting room. Everyone was friendly and kind, and I always felt like I was in good hands.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
We did Femara IUI. I am an SMC and didn’t have any proven infertility at the time, so we started slow. I had one cycle cancelled because my estrogen was low. Two actual IUIs, both negative.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Everyone was great at drawing blood quickly and neatly. All were very kind and friendly.
Describe your experience with Sher Fertility Solutions New York.
Small, short wait times. Front desk person is smart and organized. I always felt like I was in good hands. They do their lab testing on the premises, so you never have to wait long for results. This place is terrific.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I had insurance, so I just paid copays.
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call with results
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I went to the Westchester office for a Beta test one time on a Friday, and the results came in but there was a communication error between the two clinics and I didn’t get my results until the following Tuesday. I ended up staying on progesterone unnecessarily for three extra days. It was very stressful.
8
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources