Rated 9.3
Strongly recommend: 86%Neutral: 9%Don't recommend: 5%9.3
86% strongly recommend
76 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.1
9.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
SUNY
Residency
Cornell
Fellowship
UMDNJ

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Drew Tortoriello works at

Sher Fertility Solutions New York
Rated 9.1
Strongly recommend: 81%Neutral: 12%Don't recommend: 8%9.1

At 1 office

New York
425 Fifth Ave
New York, NY 10016
(646) 792-7476
Explore Clinic

76 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 41
3 IUI
Unexplained
Prefer not to answer
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
During my consultation with [Dr. Tortoriello], he took his time explaining to my husband and I what our options were. He explained exactly how IVF works and what needs to be done leading up to the procedure. He also suggested that we try IUI first before moving on to IVF since I had gotten pregnant the previous year by IUI. He has a calm and charismatic misdemeanor and I truly appreciate that... listens to the needs of the patient. Great bedside manner and optomistic. I Highly recommend Dr. T. I had a bad experience with another fertility doctor and Dr. T was the complete opposite.
Everything was great [at Sher Fertility of New York]...One of the front desk workers input my telephone number incorrectly which led to miscommunication with one of my appointments but other than that they were kind to me. Always offered me water and asked how I was doing...Frances Faundez [nurse] was quick to respond to my emails or would direct me to the correct person. She has a friendly demeanor.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Excellent doctor who listens to the needs of the patient. Great bedside manner and optomistic. I Highly recommend Dr. T. I had a bad experience with another fertility doctor and Dr. T was the complete opposite.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Ger ready to get pregnant!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
During my consultation with Dr. Tortoriello, he took his time explaining to my husband and I what our options were. He explained exactly how IVF works and what needs to be done leading up to the procedure. He also suggested that we try IUI first before moving on to IVF since I had gotten pregnant the previous year by IUI. He has a calm and charismatic misdemeanor and I truly appreciate that.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Dr. Tortoriello was going to put me on 50mg of Clomid. I suggested we increase that to 100mg since that's the dosage the previous doctor had given me which resulted in a positive pregnancy test. He listened and increased the doseage. I appreciated that. It led to my successful pregnancy!
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Frances Faundez)
Frances Faundez was quick to respond to my emails or would direct me to the correct person. She has a friendly demeanor.
Describe your experience with Sher Fertility Solutions New York.
Everything was great. One of the front desk workers input my telephone number incorrectly which led to miscommunication with one of my appointments but other than that they were kind to me. Always offered me water and asked how I was doing.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
My IUI was covered. I just had to pay for clomid which was discounted through insurance.
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call with results
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
8
9
Age 35
1 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $200K - $499K
Marketer or PR
Neutral
Strongly Recommends
Successful
The doctor [Dr. Tortoriello] communicates quickly by email -like within the half hour- to answer any questions...He explains things calmly and in detail. I saw him at every visit except one weekend monitoring. I trust his judgement and results were close to what he had predicted. For my 2nd round I requested he change one aspect of treatment and he agreed to do so...He recommended a mid amount of medication for my poor egg quality and dimished ovarian resserve. He didn't change anything during monitoring.
[Sher] Strengths: quick communication, billing was smooth (I have insurance), easy to make appointments in the near future. I only had to wait a long time in the waiting room once, and it was in the weekend so I didn't care too much...I actually never met the primary nurse on my doctor's team because She only spoke by phone to my husband (I had a meeting at work) and she wasn't available when I had my injections class. But she was great over email and the nurse I met at the injections class and at my retrieval was warm and organized.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He explains things calmly and in detail. I saw him at every visit except one weekend monitoring. I trust his judgement and results were close to what he had predicted. For my 2nd round I requested he change one aspect of treatment and he agreed to do so. He responds to emails very quickly which reassures me that my treatment is important.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Don't be afraid to ask lots of questions and explain your ideal outcome. Initially he didnt recommend PGS testing but when we explained we wanted to bank frozen embryos he agreed PGS testing would be beneficial. I'm glad we made that choice.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
The doctor communicates quickly by email -like within the half hour- to answer any questions. The support staff also responds quickly and with empathy.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
He recommended a mid amount of medication for my poor egg quality and dimished ovarian resserve. He didn't change anything during monitoring. I only got 1 PGS embryo but I guess egg quality was a little worse than expected. He recommended ICSI and DNA sperm fragmentation for my husband because of low morphology.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Bushra suddal)
I actually never met the primary nurse on my doctor's team because She only spoke by phone to my husband (I had a meeting at work) and she wasn't available when I had my injections class. But she was great over email and the nurse I met at the injections class and at my retrieval was warm and organized.
Describe your experience with Sher Fertility Solutions New York.
Strengths: quick communication, billing was smooth (I have insurance), easy to make appointments in the near future. I only had to wait a long time in the waiting room once, and it was in the weekend so I didn't care too much.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
My insurance paid for most of it, except retrieval anesthesia ($625) plus cost of PGS testing. I paid copays for office visits and medications. Calls with dr were $75 (not covered by insurance). Injections meeting with nurse cost $100. We had to pay co-pays on all testing. DNA sperm fragmentation test was not covered by insurance.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
We told him we were very against twins so he didn't recommend iui or clomid. So he knows we would never transfer more than one embryo.
8
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Successful
10
10
Age 44
3 IUI
4 Egg Freezing
IVF
Male Factor
Poor Egg Quality
East Asian
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. T has a very deliberative manner and makes it very clear that he takes your care seriously. Although I saw the other two doctors in the clinic for some of the procedures because of scheduling, Dr. T did all of his own monitoring rather than having technicians do them...it meant that I saw him all the time and felt like I had many opportunities to ask any questions I may have had. He never sugarcoated what was going on, but neither was he pessimistic. I appreciated his balanced attitude.
After the first couple visits, everyone knew my name and the desk staff knew me on sight...SIRM never felt like a factory. There were never more than a couple women at a time in the waiting room, I never waited more than 10 minutes during a visit, and no one ever raised their voice at anyone The staff also seemed relaxed... SIRM is very good with technology. Both the Dr and the nurses are available by email, and they send very clear instructions laid out by day on the calendar. They are also very fast on their insurance submittals.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T has a very deliberative manner and makes it very clear that he takes your care seriously. Although I saw the other two doctors in the clinic for some of the procedures because of scheduling, Dr. T did all of his own monitoring rather than having technicians do them. I wasn't sure if I would care one way or the other, since in the first clinic I went to, the monitoring was done by techs and I loved those ladies, in the end I think I felt more comfortable with Dr. T doing the monitoring simply because it meant that I saw him all the time and felt like I had many opportunities to ask any questions I may have had. He never sugarcoated what was going on, but neither was he pessimistic. I appreciated his balanced attitude.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
I recommend Dr. T, and from limited interaction with the other two doctors, all of the doctors at this clinic without reservation. They ALL come across as very serious and caring.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
After the first couple visits, everyone knew my name and the desk staff knew me on sight. Unlike the first clinic I went to, there were never more than one or two other women waiting at any given time. The staff also seemed relaxed.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Bushra and Leslie)
The nurses are very organized about follow-ups, and are 100% available via email. I never had to wait more than an hour or so to get a response back to a question, and often it was within minutes.
Describe your experience with Sher Fertility Solutions New York.
In contrast to the first clinic I went to, SIRM never felt like a factory. There were never more than a couple women at a time in the waiting room, I never waited more than 10 minutes during a visit, and no one ever raised their voice at anyone (again, in contrast to my first clinic). The doctors do their own monitoring visits, so the only thing support staff do is blood. It's all very very calm and professional. Secondly, SIRM is very good with technology. Both the Dr and the nurses are available by email, and they send very clear instructions laid out by day on the calendar. They are also very fast on their insurance submittals.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Monitoring (each visit) $525 Egg retrieval $2400 ICSI $2400 PICSI $1000 Embryo culture $1500 Extended culture $1500 PGD biopsy $500 per embryo Cryo $1000 Storage $80 FET - ? haven't seen the bill yet
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
I don't recall what Dr. T had to say about multiple transfer - I was never going to do more than single embryo transfer and it was never an issue since I only had one normal embryo post-PGS
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to order appropriate test
Describe the specific things that went wrong at Sher Fertility Solutions New York.
There was just one visit when I was supposed to have two sets of tests and I ended up having to go back the next day because they hadn't taken blood for the 2nd test. That said, they make the time work for me and clearly told me it was their mistake.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Successful
10
10
Age 35 - 36
2 IVF
Diminished Ovarian Reserve
Endometriosis
Male Factor
Latinx
Other
Income $100K - $199K
Entrepreneur
Strongly Recommends
Strongly Recommends
Successful
Dr. Tortoriello is very patient and is truly your doctor. He spent about 70 minutes with me at our first visit and he went over all the options and treatments. I asked him about PDG testing and he said it was an option but for me with such low egg number it might be best to just implant any healthy looking day 5 embryo. He really listened and he also did all my procedures...all of them. He also is great with emails...The strength is the doctors professionalism and compassion, and the same is true for his nurse
The strength is the doctors [Tortoriello] professionalism and compassion, and the same is true for his nurse. i saw many medical assistants [at Sher] and they were all friendly enough...I had scheduled appointments for each visit. As I left the office I would book the next one. Sometimes I would have a time that was later than I wanted, but they would always manage to work with my work schedule...Lindsay called and emailed me often. She is the sweetest nurse I ever met, and I have met many in my line of work.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T was my first fertility doctor. (i saw one before him like a consult but never followed through because it was like a meat factory. ) I can't imagine any improvement except for the fact that his monitoring starts later than I was expecting, so i had to make some plans at work to accomodate that. Totally worth it though because I got to see him each time.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Just listen to him, and don't be afraid to ask any questions because he is very happy to answer them all.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. Tortoriello is very patient and is truly your doctor. He spent about 70 minutes with me at our first visit and he went over all the options and treatments. I asked him about PDG testing and he said it was an option but for me with such low egg number it might be best to just implant any healthy looking day 5 embryo. He really listened and he also did all my procedures...all of them. He also is great with emails.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I did not do a lot of medicine as my egg count is low. The first time I used a pill with gonal-F 150. The second time I did no pills but increased gonal to 250 I think. Over 2 cycles i made 2 blasts. i transferred one frozen blast and that took!
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Lindsay)
Lindsay called and emailed me often. She is the sweetest nurse I ever met, and I have met many in my line of work. She would even call me after emails I would send late at night sometimes.
Describe your experience with Sher Fertility Solutions New York.
The strength is the doctors professionalism and compassion, and the same is true for his nurse. i saw many medical assistants and they were all friendly enough. The lab must also be good too as I got pregnant.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
I had scheduled appointments for each visit. As I left the office I would book the next one. Sometimes I would have a time that was later than I wanted, but they would always manage to work with my work schedule. Once Dr. T waited to see me at 5:30pm !
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Just co-pays. Everything was covered. My requirement for inseminations was waived because of our combined issues....too many to count it seemed.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
I had 2 blasts and he recommended one at a time. Good advice as it took !
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Successful
10
10
Age 37
4 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Black or African-American
Income $100K - $199K
Entrepreneur
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
my experience with Dr. T [Tortoriello] was the best. He knew me. He saw me for all my visits. He is very straightforward, patient, and kind. Plus he is technically great. His sonograms and procedures never hurt me...he is very gentle...He is very warm and personable. He answered all of my very many emails promptly. He called me with results...I did an estrogen patch before stimulation and then did 11 days of gonal and menopur. I also did femara pills for a few days. Femara was supposed to be for endometriosis as I had it diagnosed 2 years ago with a laporoscopy.
Lindsay [nurse at Sher Fertility of New York] was very very sweet and she called me several times a week. She was very meticulous...SIRM is great. Sixth floor is brand new and gorgeous. The MAs and nurses, especially Lindsay, are very kind and sweet and all KNEW ME. It would be nice if Dr. T had earlier appointments but that is the price of seeing one doctor and not twenty different docs...I did an estrogen patch before stimulation and then did 11 days of gonal and menopur. I also did femara pills for a few days. Femara was supposed to be for endometriosis as I had it diagnosed 2 years ago with a laporoscopy.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. Tortoriello was my third fertility doctor. I went through many IUIs and 2 IVF cycles elsewhere at a large factory clinic in NYC. By far my experience with Dr. T was the best. He knew me. He saw me for all my visits. He is very straightforward, patient, and kind. Plus he is technically great. His sonograms and procedures never hurt me...he is very gentle.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
No advice except see him first!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
He is very warm and personable. He answered all of m,y very many emails promptly. He called me with results.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I did an estrogen patch before stimulation and then did 11 days of gonal and menopur. I also did femara pills for a few days. Femara was supposed to be for endometriosis as I had it diagnosed 2 years ago with a laporoscopy.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Lindsay)
Lindsay was very very sweet and she called me several times a week. She was very meticulous.
Describe your experience with Sher Fertility Solutions New York.
SIRM is great. Sixth floor is brand new and gorgeous. The MAs and nurses, especially Lindsay, are very kind and sweet and all KNEW ME. It would be nice if Dr. T had earlier appointments but that is the price of seeing one doctor and not twenty different docs.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Covered 100%.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
I only had one blastocyst by day 5, and it took. But if I had another he said he still prefers one at a time.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Unsuccessful
6
5
Age 40 - 41
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Latinx
Income $100K - $199K
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
The first time was awesome. [Dr. Tortoriello] went out of his way to accommodate us. He was very attentive to our needs. The second time around I felt we were rushed. It wasn’t the same energy...was very attentive the first time around. I’ll never forget the time we went for our 8week check up and found out our baby had no heart beat. My screams consumed the room and Dr. T got very emotional. He cried with my husband and I.
The clinic itself [Sher Fertility of New York] was very welcoming. The decor made you feel at ease while you waited in the sitting area. What we didn’t like was that the staff kept changing to often. Mostly every time we went there was a new receptionist. The nurses were not steady. For each visit we would have a different nurse in the room...Our favorite nurse was Jackie. She was with us throughout both of our treatments. She got to know us as a couple and not just as patients. Very compassionate.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T was very attentive the first time around. I’ll never forget the time we went for our 8week check up and found out our baby had no heart beat. My screams consumed the room and Dr. T got very emotional. He cried with my husband and I.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Do your research before seeing any doctor. We were blinded by the fact that we wanted a baby so badly that we put all our faith in our doctor and didn’t question his decisions.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
The first time was awesome. Dr. T went out of his way to accommodate us. He was very attentive to our needs. The second time around I felt we were rushed. It wasn’t the same energy.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Our favorite nurse was Jackie. She was with us throughout both of our treatments. She got to know us as a couple and not just as patients. Very compassionate.
Describe your experience with Sher Fertility Solutions New York.
The clinic itself was very welcoming. The decor made you feel at ease while you waited in the sitting area. What we didn’t like was that the staff kept changing to often. Mostly every time we went there was a new receptionist. The nurses were not steady. For each visit we would have a different nurse in the room with Dr. T.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Luckily our treatments were covered by my health insurance. Unfortunately we maxed out.
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I had to email the nurse to remind her to call in the prescriptions.
6
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
7
7
Age 38
1 IUI
3 IVF
Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Teacher
2nd of 3 Docs
Neutral
Neutral
Unsuccessful
He [Dr. Drew Tortoriello] was very even keel. I had a huge set back and he just sent me an email delivering the news. I was offended by this. He then was rushing me to try again right away and I wasn't ready. I decided it was best to go somewhere else. I also was told I could have later appts. That was not the case when I was cycling...I was on low dose of injections for egg banking...I just was given conflicting information regarding medicine storage.
He [Dr. Drew Tortoriello] was very even keel. I had a huge set back and he just sent me an email delivering the news. I was offended by this. He then was rushing me to try again right away and I wasn't ready. I decided it was best to go somewhere else. I also was told I could have later appts. That was not the case when I was cycling...I was on low dose of injections for egg banking...I just was given conflicting information regarding medicine storage.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He was very even keel. I had a huge set back and he just sent me an email delivering the news. I was offended by this. He then was rushing me to try again right away and I wasn't ready. I decided it was best to go somewhere else. I also was told I could have later appts. That was not the case when I was cycling.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Ask tons of questions
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
You can make an appt. but one time I had to wait for over an hour in the exam room.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I was on low dose of injections for egg banking.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Bushra)
I never met my nurse. I also got conflicting information regarding my meds. She told me one could be refrigerated and it couldn't.
Describe your experience with Sher Fertility Solutions New York.
I liked that you could make and appt. it was very easy to get to via train.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Copays and anesthesia
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I just was given conflicting information regarding medicine storage.
7
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 31 - 32
2 IVF
1 Egg Freezing
Donor Eggs
Diminished Ovarian Reserve
European
East Asian
Income $100K - $199K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Drew Tortoriello was] Extremely patient. Answered all my emails very quickly. Very kind. Understanding. Never makes you feel like a number and remembers the details of your situation. He doesn't push any treatments but always gave options and let me decide...Used estrogen priming for DOR. Used HGH, viagra suppositories, and stims for thin lining...Answered questions with patience, never made me feel crazy or annoying
[Sher Fertility of New York was] Very organized...You need to be on top of your stuff. You get to see your own doctor at every visit. Nice office. Kind staff. They do immune workup also. They dont open early so you cant fo before work...Bushra [nurse] was a bit disorganized but very kind...Nurse wasn't good about ordering refills...Around 25k for ivf...[Dr. Drew Tortoriello was] Extremely patient.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Extremely patient. Answered all my emails very quickly. Very kind. Understanding. Never makes you feel like a number and remembers the details of your situation. He doesn't push any treatments but always gave options and let me decide.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
You need to do your own research and bring those ideas and get his feedback.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Answered questions with patience, never made me feel crazy or annoying
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Used estrogen priming for DOR. Used HGH, viagra suppositories, and stims for thin lining
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: bushra)
Bushra was a bit disorganized but very kind
Describe your experience with Sher Fertility Solutions New York.
Very organized. Very expensive. You need to be on top of your stuff. You get to see your own doctor at every visit. Nice office. Kind staff. They do immune workup also. They dont open early so you cant fo before work
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Around 25k for ivf
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
No
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sher Fertility Solutions New York.
Nurse wasn't good about ordering refills
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unsuccessful
8
7
Age 38
1 IUI
3 IVF
1 Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Teacher
2nd of 3 Docs
Neutral
Neutral
Unsuccessful
I thought that he [Dr. Drew Tortoriello] treated my case like no big deal. He said he sees a ton of patients with DOR and recommended banking embryos. He also suggested that I could just do a regular cycle but it seemed like he highly recommended the banking...Very flat affect in general....He used low dose meds bc I have DOR. He recommended banking for 3 cycles and then testing...
Loved that [at Sher - Manhatten] you could make an appt. yet appts. always ran way behind and I was promised later appts and then when I was cycling suddenly there were only morning appts. So I had to miss a ton of work...I never met her [the nurse] and it seemed hard to get direct answers when needed...I thought that he [Dr. Tortoriello] treated my case like no big deal. He said he sees a ton of patients with DOR and recommended banking embryos. He also suggested that I could just do a regular cycle but it seemed like he highly recommended the banking.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I thought that he treated my case like no big deal. He said he sees a ton of patients with DOR and recommended banking embryos. He also suggested that I could just do a regular cycle but it seemed like he highly recommended the banking.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Ask a tons of questions!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Very flat affect in general.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
He used low dose meds bc I have DOR. He recommended banking for 3 cycles and then testing.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Bushra)
I never met her and it seemed hard to get direct answers when needed.
Describe your experience with Sher Fertility Solutions New York.
Loved that you could make an appt. yet appts. always ran way behind and I was promised later appts and then when I was cycling suddenly there were only morning appts. So I had to miss a ton of work.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Copays
8
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
10
10
Age 35 - 36
2 IUI
1 IVF
Other
European
Latinx
Income $200K - $499K
Marketer or PR
Strongly Recommends
Strongly Recommends
Successful
Dr. T [Tortoriello] meticulously managed my case/care. While my AMH and FSH numbers were low-normal, i responded as if my ovarian health was much worse off. During my first two attempts, I had shown signs of ovulating through my meds. Instead of Dr T pushing through, he advised we cancel, convert to an IUI and revise our strategy. He monitored me every single day to avoid this happening our 3rd time...he is kind, compassionate, knowledgeable and extremely accessible. He would speak to us like we were family, not strangers at his practice. Dr. T would respond to my emails on weekends, nights, during his PTO. He truly wants what's best for his patients.
Monitoring hours can be a little inconvenient, as they start at 8.45am. Besides that, I don't have many complaints about SHER as a whole. The nurses and front desk were kind and compassionate...I actually communicated frequently with Dr Tortoriello vs the nurse, which was a huge draw for me vs other larger clinics... He [Dr. Tortoriello] would speak to us like we were family, not strangers at his practice. Dr. T would respond to my emails on weekends, nights, during his PTO. He truly wants what's best for his patients.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T meticulously managed my case/care. While my AMH and FSH numbers were low-normal, i responded as if my ovarian health was much worse off. During my first two attempts, I had shown signs of ovulating through my meds. Instead of Dr T pushing through, he advised we cancel, convert to an IUI and revise our strategy. He monitored me every single day to avoid this happening our 3rd time. During our 3rd attempt, we did slow stimming and I had one embryo. This turned out to be my healthy and adorable daughter. We're planning to go back within the year to give her a sibling. If you have any doubts regarding your RE, go to dr. T!!! He is amazing.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Ask questions for your comfort, but trust him completely. He is a true expert, as well as ethical and fair.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Where do I start with Dr. T...he is kind, compassionate, knowledgeable and extremely accessible. He would speak to us like we were family, not strangers at his practice. Dr. T would respond to my emails on weekends, nights, during his PTO. He truly wants what's best for his patients.
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Leslie Mika Dychiao)
I actually communicated frequently with Dr T vs the nurse, which was a huge draw for me vs other larger clinics.
Describe your experience with Sher Fertility Solutions New York.
Monitoring hours can be a little inconvenient, as they start at 8.45am. Besides that, I don't have many complaints about SHER as a whole. The nurses and front desk were kind and compassionate.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Luckily we had insurance coverage so I'm not sure about OOP cycle costs.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
I believe Dr. T preferred single transfer to avoid multiples. I didn't have that option so it wasn't an issue for us.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
10
Age 37
1 IVF
Other
European
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. T is kind, compassionate to a point but also realistic. During our consultations, he didn't sugar coat things and gives you the honest facts. This was actually a little hard for me as a patient since I prefer a hand holder and a little more optimism. But he wholeheartedly wants it to work for his patients without making promises. During procedures and monitoring, he was upbeat and reassuring. I will 1000% be going back to him again. When everyone had given up on me, he made it happen.
It is small and more of a 'boutique' clinic. Individual appointment times for monitoring are a huge plus. The biggest weakness is that it is extremely expensive, much more than competing clinics...For the most part, they [nurses at Sher Fertility of New York] were very good. However, some were certainly better than others. Overall, they were all good st the care they delivered and organization...Monitoring was made by individual appointments rather than a giant cattle call. In addition, I was able to personally communicate with my doctor through email whenever I needed.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
After initially being treated at Cornell for 4 failed cycles, I switched to Dr. T after my original doctor suggested using a surrogate. Although I should have been a very easy case (blocked tubes and a history of prior successful pregnancies, I was diagnosed with implantation failure. Dr. Tortoriello did a full and thorough work up with different testing and was willing and able to think outside of the box. This was EXACTLY what I needed. We transferred my last 3 frozen embryos - the ones that had been picked over each prior transfer - and it finally worked. I only kick myself for not going to him sooner. Dr. T is kind, compassionate to a point but also realistic. During our consultations, he didn't sugar coat things and gives you the honest facts. This was actually a little hard for me as a patient since I prefer a hand holder and a little more optimism. But he wholeheartedly wants it to work for his patients without making promises. During procedures and monitoring, he was upbeat and reassuring. I will 1000% be going back to him again. When everyone had given up on me, he made it happen.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Do your research beforehand. He is very willing to try new things.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Monitoring was made by individual appointments rather than a giant cattle call. In addition, I was able to personally communicate with my doctor through email whenever I needed.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
We did a natural, frozen embryo cycle. He had me on 2 weeks of antibiotics during the first part of my cycle since I had been questioning infection. In addition, 5mg of prednisone and Foltanx. After the transfer, I supplemented with PIO and estrogen.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
For the most part, they were very good. However, some were certainly better than others. Overall, they were all good st the care they delivered and organization.
Describe your experience with Sher Fertility Solutions New York.
It is small and more of a 'boutique' clinic. Individual appointment times for monitoring are a huge plus. The biggest weakness is that it is extremely expensive, much more than competing clinics.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I don't remember the exact breakdown since I still had insurance coverage at that time. However, I know it is an extremely expensive clinic.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
He based my transfer on my individual history (many prior failed transfers) and the grading of my embryos which I greatly appreciated. I think this is his approach with all his patients.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
10
10
Age 31 - 33
3 IUI
2 IVF
Endometriosis
Immunological
Unexplained
Ashkenazi Jewish
Business Executive
2nd of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
I had ‘unexplained’ infertility and nothing seemed to be working, despite seemingly endless tests and attempts. After some time under his care Dr. T [Tortoriello] believed I had silent endometriosis and other immunological issues. ... He dealt gracefully and calmly with my sometimes unpleasant and frustrated attitude. His responsiveness to emails was extremely valuable to me, as I often emailed him frantically about my case.
I really appreciated that this clinic [Sher Fertility of New York] was small and it felt intimate. The nurses were great and the other doctors I saw were so wonderful and compassionate, even though I wasn't their patient. The most difficult part was dealing with billing. It's been 3 years since I've been at the practice so maybe this has changed but I had a lot of hours spent trying to track down invoices and bill, etc.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I found Dr. T after being dissatisfied with the care at another practice. I did a lot of research and chose to move to Sher so I could be treated by Dr. T. This was the best decision I made as he is truly one of a kind. I had ‘unexplained’ infertility and nothing seemed to be working, despite seemingly endless tests and attempts. After some time under his care Dr. T believed I had silent endometriosis and other immunological issues. He referred me to a specialist who was able to remove my endometriosis surgically and he worked with that practice to continue my treatment until he delivered the amazing news that I was finally pregnant!! Throughout my time there, Dr. T always remained positive and always approached us with new ideas on how to change course (we requested this). He dealt gracefully and calmly with my sometimes unpleasant and frustrated attitude. His responsiveness to emails was extremely valuable to me, as I often emailed him frantically about my case. 10 months after I had my daughter I found out I was pregnant again (naturally!) and my OBGYN was concerned that my hormone levels were very low, he was certain it was a bad pregnancy. I quickly emailed Dr. T, whom I hadn’t spoken to in over a year and asked his opinion. He was, as always, honest but hopeful. That pregnancy ended in a perfectly healthy baby. I will always be thankful to him for finally diagnosing my issue and providing a solution, and ultimately being responsible for the two beauties that are now in our lives! I cannot forget to also acknowledge the nurses and other doctors in the practice who were all so wonderful as well. This is truly a special practice.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
I think all patients of all doctors should always advocate for themselves. Come to the appointment as informed as possible, think about what questions you want to ask beforehand.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
The practice seemed small and more intimate. You would see maybe 2 or 3 patients in the waiting room. At another practice I had been to there were more than 50 patients in the waiting room each time I went, a different doctor would see me every time and had no clue what my history was. Dr. T always met with me for a discussion whenever I requested, always responded to my emails within an hour and most importantly remembered who I was when I came into his office.
Describe your experience with Sher Fertility Solutions New York.
I really appreciated that this clinic was small and it felt intimate. The nurses were great and the other doctors I saw were so wonderful and compassionate, even though I wasn't their patient. The most difficult part was dealing with billing. It's been 3 years since I've been at the practice so maybe this has changed but I had a lot of hours spent trying to track down invoices and bill, etc.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2016, Successful
10
10
Age 28 - 30
1 IUI
IVF
4 Egg Freezing
4 Embryo Freezing
Endometriosis
Male Factor
Immunological
Other
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Doctor Tortoriello is caring, knowledgeable and professional. He is always available to his patients, even when he is not in his office. We again ALWAYS received an answer within 5 minutes. He run tests, gave us hope and came up with a plan. After couple additional tests we were diagnosed with thyroid problems, endometriosis and my husband has low sperm count. We also had prolactin level problems and high alfa cells counts. We did not succeed with the first approach, but it gave doctor enough information to optimize and individualize approach. Right now, it is middle of the night when we are writing it, and we are not sleeping because we have a small miracle that is crying by our side since she is hungry...
TRUST HIM
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Our dream came true thanks to Dr. Drew Tortoriello Everything began four years ago when we decided to start family. We tried to get pregnant for year with no luck met. That time I went to see my ob/gyn who sent us for some tests. We were confused, sad and depressed. She told us that IVF is our only option. So we went to clinic that was closest to our hometown. Doctors explained us what should we expect, but after failed IUI, IVF cycles and one miscarriage we were disappointed. We did not know what to do next, stay with clinic that follow protocol and won't make any changes or find someone else who can help us. At that time, I met a friend who was doctor’s T. patient and who got pregnant after first cycle of IVF in her 40s. So we called dr. T. office to make apt. and it was best decision of our live. Doctor Tortoriello is caring, knowledgeable and professional. He is always available to his patients, even when he is not in his office. We again ALWAYS received an answer within 5 minutes. He run tests, gave us hope and came up with a plan. After couple additional tests we were diagnosed with thyroid problems, endometriosis and my husband has low sperm count. We also had prolactin level problems and high alfa cells counts. We did not succeed with the first approach, but it gave doctor enough information to optimize and individualize approach. Right now, it is middle of the night when we are writing it, and we are not sleeping because we have a small miracle that is crying by our side since she is hungry. We are happiest since this is something that wouldn't be possible without doctor T. What we want to say is beyond 5 stars, excellent service etc. He helped us made life dream come true, so make appointment with him and you will see by yourself. THANK YOU DR. TORTORIELLO and SHER INSTITUTE FOR OUR BEAUTIFUL BABY GIRL AIMEE :)
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
TRUST HIM
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Successful
10
10
Age 39
IVF
Diminished Ovarian Reserve
Endometriosis
Latinx
Income $100K - $199K
Business Executive
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
I got the same egg number but made 2 blastocytes. He [Dr. Drew Tortoriello] implanted both on day 5 and one made my daughter!...He spent over an hour at our first consult and he went over all my old records thoroughly and there was a lot! He didn't discourage me even though I was told I was "too old" and had "old eggs" by other doctors so he gave me hope. He saw me for EVERY visit !! he did all his own sonograms and the retrieval and transfer. This was night and day compared to my other centers where I saw my main doctor once or twice the whole time.
I got the same egg number but made 2 blastocytes. He [Dr. Drew Tortoriello] implanted both on day 5 and one made my daughter!...she [nurse at Sher Fertility of New York] was very warm and funny and I must have emailed her about twice a day for a month! She never complained and always was up beat...new offices. Clean and bright. Great doctor and nurse. Lab must be great too as I made the best embryos I ever made. Need better cookies in the waiting room though..the biscotti has to go!
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He is just a very kind man who cares. You can tell. He never rushed me and answered my emails, sometimes late at night, all the time. He was very realistic without dashing my dreams and prayers. He is incredibly busy but somehow always reached out to me to see how I was doing. Love that man.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
See him first...not after schlepping through 2 factory centers first!!!
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
He spent over an hour at our first consult and he went over all my old records thoroughly and there was a lot! He didn't discourage me even though I was told I was "too old" and had "old eggs" by other doctors so he gave me hope. He saw me for EVERY visit !! he did all his own sonograms and the retrieval and transfer. This was night and day compared to my other centers where I saw my main doctor once or twice the whole time.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
He used estrogen patches and then stimulation medication. Lower dosages than before. Felt much less bloaty. He triggered me a bit later I think. I got the same egg number but made 2 blastocytes. He implanted both on day 5 and one made my daughter!
Describe your experience with your nurse at Sher Fertility Solutions New York. (Assigned nurse: Lesly)
she was very warm and funny and I must have emailed her about twice a day for a month! She never complained and always was up beat.
Describe your experience with Sher Fertility Solutions New York.
Great. new offices. Clean and bright. Great doctor and nurse. Lab must be great too as I made the best embryos I ever made. Need better cookies in the waiting room though..the biscotti has to go!
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Not much....my insurance covers me for 3 cycles.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
He offered to implant one, but I wanted both, and he said it was all right as I was nearly 40.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
10
Age 46
Uterine Fibroids
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
Dr. Tortoriello was friendly and professional. He stated exactly what he found and diagnosed my condition immediately. He mentioned several options for my treatment and responded to all my emails. Dr. T talked with my on the phone to calm me down when I was very upset over my fibroid bleeding. He told me all would turn out well over time, and everything did. I highly recommend Dr. Tortoriello for any and all fertility needs and female issues. He is kind, knowledgeable and treats you like a human being...
I was very pleased to find out that Dr. Tortoriello took my insurance [at Sher Fertility of NY] and that he participates in many insurances. He tries very hard to work with his patients' comfort level...My experience as a patient was excellent. I was extremely nervous visiting Dr. Tortoriello because I was heavily bleeding and did not know why. Dr. T made sure I did multiple tests to diagnose my situation. He prescribed an endometrial biopsy, sonogram, and inter uterine sonogram. Once he diagnosed the fibroid pressing on my uterus, he knew I needed a hormone shot, medicine and surgical procedures. All went very well and the bleeding has stopped! I didn't feel like a number, I felt like a patient who was cared about. Dr. T. always remembered my case and plus he even wrote me in between visits to check on me. My experience with him has been wonderful. Thank you Dr. T!
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
My experience as a patient was excellent. I was extremely nervous visiting Dr. Tortoriello because I was heavily bleeding and did not know why. Dr. T made sure I did multiple tests to diagnose my situation. He prescribed an endometrial biopsy, sonogram, and inter uterine sonogram. Once he diagnosed the fibroid pressing on my uterus, he knew I needed a hormone shot, medicine and surgical procedures. All went very well and the bleeding has stopped! I didn't feel like a number, I felt like a patient who was cared about. Dr. T. always remembered my case and plus he even wrote me in between visits to check on me. My experience with him has been wonderful. Thank you Dr. T!
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Be very honest with him about all your symptoms and trust him.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. Tortoriello was friendly and professional. He stated exactly what he found and diagnosed my condition immediately. He mentioned several options for my treatment and responded to all my emails. Dr. T talked with my on the phone to calm me down when I was very upset over my fibroid bleeding. He told me all would turn out well over time, and everything did. I highly recommend Dr. Tortoriello for any and all fertility needs and female issues. He is kind, knowledgeable and treats you like a human being.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I was very pleased to find out that Dr. Tortoriello took my insurance and that he participates in many insurances. He tries very hard to work with his patients' comfort level.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2016, Successful
10
10
Age 35 - 38
2 IVF
Male Factor
Tubal Blockage
Ashkenazi Jewish
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
Dr. T [Tortoriello] is a knowledgeable, patient, thorough doctor. He took time to explain our test results, chart the path to fertility, answer any questions and always respond to inquiries that came up during treatment ... He explained all treatments, checked in on how I felt, followed up on any emails and phone calls, was realistic in setting expectations, was compassionate and guiding every step of the way.
It's [Sher Fertility] a great clinic - never a long wait, always a good follow-through. Convenient location. There has been some rotation in the main nurse coordinators - I felt my first round had better main nurses. However, I was able to still get everything taking care off by emailing any open questions. Nursing team always did a great job with ordering meds - I did that as a combination OTC and via insurance
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Thanks to Dr. T, I have 2 beautiful children. I did 2 cycles with him, and each resulted in a singleton birth. I can't thank Dr. T enough for the joy of having full family. He explained all treatments, checked in on how I felt, followed up on any emails and phone calls, was realistic in setting expectations, was compassionate and guiding every step of the way.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Listen to him and trust him. Don't be afraid to ask questions - he's there for you.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T is a knowledgeable, patient, thorough doctor. He took time to explain our test results, chart the path to fertility, answer any questions and always respond to inquiries that came up during treatment
Describe your experience with Sher Fertility Solutions New York.
It's a great clinic - never a long wait, always a good follow-through. Convenient location. There has been some rotation in the main nurse coordinators - I felt my first round had better main nurses. However, I was able to still get everything taking care off by emailing any open questions. Nursing team always did a great job with ordering meds - I did that as a combination OTC and via insurance
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Cycle mostly covered by insurance. About $5000 out of pocket for medications, co-pay and non-covered tests
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
Dr. T described what he thought would be best approach for the transfer and given my age expected outcomes. I always felt that I was making an educated decision
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2016, Unsuccessful
10
10
Age 34 - 36
5 IUI
5 IVF
Egg Freezing
Surrogacy
Endometriosis
Other
European
Income $200K - $499K
6th of 6 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. T[ortoriello] is the most honest fertility doctor I dealt with. I was a confusing case and he worked his hardest to find a way for me to become pregnant. He did not beat around the bush and was always up front about his thoughts and plans. He has a very dry sense of humor that I loved every time I saw him. He talked me like a peer not a patient. He knew how informed was about situation and never talked down to me. We always had collaborative conversations about my situation...He took time to review my situation and come up with personalized treatment. It was not cookie cutter.
my biggest issues with the office [Sher Fertility of New York] were with the staff. The nurses were not always correct about my medications and doses, but I was very knowledgeable and knew there were mistakes...I don’t think I had any major problems just little hiccups that were frustrating...There were many more strengths than weaknesses...Dr T[ortoriello] always made exceptions for me to come in for monitoring in the afternoons to accommodate my work schedule...He took time to review my situation and come up with personalized treatment. It was not cookie cutter.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T is the most honest fertility doctor I dealt with. I was a confusing case and he worked his hardest to find a way for me to become pregnant. He did not beat around the bush and was always up front about his thoughts and plans. He has a very dry sense of humor that I loved every time I saw him. He talked me like a peer not a patient. He knew how informed was about situation and never talked down to me. We always had collaborative conversations about my situation.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
He’s very honest and has a dry sense of humor that could take some getting used to.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
He took time to review my situation and come up with personalized treatment. It was not cookie cutter.
Describe your experience with your nurse at Sher Fertility Solutions New York.
I have not been a patient in the office for 4 years but back then my biggest issues with the office were with the staff. The nurses were not always correct about my medications and doses, but I was very knowledgeable and knew there were mistakes.
Describe your experience with Sher Fertility Solutions New York.
When I was a patient 4 years ago, the only weakness was the lack of compassion from some of the staff. There were many more strengths than weaknesses. I loved that I always saw Dr T. I never saw another doctor for anything.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
Dr T always made exceptions for me to come in for monitoring in the afternoons to accommodate my work schedule.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I had insurance
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I don’t think I had any major problems just little hiccups that were frustrating.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015, Unsuccessful
3
3
Age 43
1 IUI
3 IVF
2 Egg Freezing
7 Embryo Freezing
Donor Sperm
Diminished Ovarian Reserve
Immunological
Unexplained
Income $100K - $199K
3rd of 4 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. T. was very good at communicating, he replied very thoroughly / promptly to my questions. I think there was probably unnecessary part of the treatment and testing (immunology, hgh), i was stunned to have just one embryo after 2 months of prepping, and better results with other doctors...Nurse did not reply to my messages, when replied seemed to ignore the questions -- this was very stressful, but if I would ask Dr. T, they would come back .
The doctor [Dr. Drew Tortoriello] is very receptive and willing to explain and try new methods. The office [Sher Institute] is very intimate, and there is not too many people. They schedule monitoring 9-2, and i believe Dr does the monitoring. On one hand this is good, as it takes less time, on the other hand, one cannot go there before work. My nurse was pretty bad, not ordering drugs, not answering emails etc...Some treatment of immunology issues was done on me, it did not hurt probably. I also was taking hgh. Dr. T also adjusted protocol in the beginning of the cycle, given my hormone levels (there was a switch in drugs, and i actually lost some money on that). Since the results were dismal, I am not sure it worked.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T. was very good at communicating, he replied very thoroughly / promptly to my questions. I think there was probably unnecessary part of the treatment and testing (immunology, hgh), i was stunned to have just one embryo after 2 months of prepping, and better results with other doctors.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr T. is very good at communicating, though his nurse was not.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Some treatment of immunology issues was done on me, it did not hurt probably. I also was taking hgh. Dr. T also adjusted protocol in the beginning of the cycle, given my hormone levels (there was a switch in drugs, and i actually lost some money on that). Since the results were dismal, I am not sure it worked.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Nurse did not reply to my messages, when replied seemed to ignore the questions -- this was very stressful, but if I would ask Dr. T, they would come back .
Describe your experience with Sher Fertility Solutions New York.
The doctor is very receptive and willing to explain and try new methods. The office is very intimate, and there is not too many people. They schedule monitoring 9-2, and i believe Dr does the monitoring. On one hand this is good, as it takes less time, on the other hand, one cannot go there before work. My nurse was pretty bad, not ordering drugs, not answering emails etc.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
10-13K + meds
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I had some issues with nurse ordering the drugs on time/right pharmacy.
3
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
3
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014, Unsuccessful
8
10
Age 33
2 IUI
1 IVF
Donor Sperm
Ashkenazi Jewish
Income $0 - $49K
Teacher
1st of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
[Dr. Tortoriello] isn’t always direct with offering information that you might need to know in anticipation of your needs... He was a little matter-of-fact about some things, when I could have used some reassurance at times, so that is probably my one complaint. But he is gentle, and I always trusted him. He did a great job and has a gentle touch...I had one cycle cancelled because my estrogen was low. Two actual IUIs, both negative.
[Sher Fertility is] Small, short wait times. Front desk person is smart and organized. I always felt like I was in good hands. They do their lab testing on the premises, so you never have to wait long for results...Everyone was great at drawing blood quickly and neatly. All were very kind and friendly...I went to the Westchester office for a Beta test one time on a Friday, and the results came in but there was a communication error between the two clinics and I didn’t get my results until the following Tuesday. I ended up staying on progesterone unnecessarily for three extra days. It was very stressful.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T is great! He was a little matter-of-fact about some things, when I could have used some reassurance at times, so that is probably my one complaint. But he is gentle, and I always trusted him. He did a great job and has a gentle touch.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Make sure you ask questions. He will answer, but isn’t always direct with offering information that you might need to know in anticipation of your needs.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Sheri was a small facility. I never waited very long, and it always felt comfortable in the waiting room. Everyone was friendly and kind, and I always felt like I was in good hands.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
We did Femara IUI. I am an SMC and didn’t have any proven infertility at the time, so we started slow. I had one cycle cancelled because my estrogen was low. Two actual IUIs, both negative.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Everyone was great at drawing blood quickly and neatly. All were very kind and friendly.
Describe your experience with Sher Fertility Solutions New York.
Small, short wait times. Front desk person is smart and organized. I always felt like I was in good hands. They do their lab testing on the premises, so you never have to wait long for results. This place is terrific.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I had insurance, so I just paid copays.
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call with results
Describe the specific things that went wrong at Sher Fertility Solutions New York.
I went to the Westchester office for a Beta test one time on a Friday, and the results came in but there was a communication error between the two clinics and I didn’t get my results until the following Tuesday. I ended up staying on progesterone unnecessarily for three extra days. It was very stressful.
8
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2008 - 2013, Successful
6
4
Age 31 - 36
3 IUI
5 IVF
5 Egg Freezing
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $200K - $499K
Doctor
Doesn't Recommend
Doesn't Recommend
Successful
He [Dr Drew. Tortoriello] is a great doctor. Though I think I will take statistics advice elsewhere. However I would make sure people are appraised of the risks involved and think twice...He would answer all questions calmly and completely in person, on the phone, by email and on the webboard...He gave us the opportunity to have the kids that we were having trouble getting. However the odds of Multiples the second time around were obviously WAY off base. We wanted a girl and transferred 2 embryos (the only girl we had and one boy) to increase the chance of one taking.
The 2 cycle plan [at Sher Fertility of New York] I think was $17,000 and the 3 cycle plan I think was $21,000 the medication was very expensive but that was not at the clinic...Staff is very pleasant and prepared. Great staff...Clinic has good doctors and good office and flexible cycle dates as well as individual cycle dates. We did not normally wait a great amount of time. I think a handful of times we had to wait because there was an emergency or doctor had to be somewhere else that ran late but the vast majority of the time it was very good.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He gave us the opportunity to have the kids that we were having trouble getting. However the odds of Multiples the second time around were obviously WAY off base. We wanted a girl and transferred 2 embryos (the only girl we had and one boy) to increase the chance of one taking. We were given a less than 5% chance that they would both take and of course they both did. Now after PGD screening of the embryos and >$100,000 spent and 7 miserable years trying to build a family destroying my wifes body we have our first child and the twins with the boy twin being terribly sick with a very rare genetic mutation called CTNNB1 Haploinsufficiency that essentially means severe mental retardation and severe Cerebral palsy. SO we in essence gave up the best years of our lives to create a sick child that will drain us financially and emotionally for the rest of our lives- not to mention how it will mess up our children.
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
He is a great doctor. Though I think I will take statistics advice elsewhere. However I would make sure people are appraised of the risks involved and think twice
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
He would answer all questions calmly and completely in person, on the phone, by email and on the webboard
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Standard cycle medications and treatment were used though the ONLY success we had was after doing FROZEN transfers BOTH times. The second time my wife was given hormones to shut her reproductive system down for 3 months prior to the frozen transfer to get her ready and it worked--- A little too well it turns out.
Describe your experience with your nurse at Sher Fertility Solutions New York.
Staff is very pleasant and prepared. Great staff
Describe your experience with Sher Fertility Solutions New York.
Clinic has good doctors and good office and flexible cycle dates as well as individual cycle dates. We did not normally wait a great amount of time. I think a handful of times we had to wait because there was an emergency or doctor had to be somewhere else that ran late but the vast majority of the time it was very good.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
the 2 cycle plan I think was $17,000 and the 3 cycle plan I think was $21,000 the medication was very expensive but that was not at the clinic
6
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
4
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2013, Successful
10
10
Age 39 - 40
1 IVF
Diminished Ovarian Reserve
Male Factor
European
East Asian
Latinx
Black or African-American
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
He [Dr Drew Tortoriello] combines facts/figures with also the emotional piece. Didn't shy away from any topic. Gave us realistic picture but also hope. I'm glad we were recommended to him by friends who also had success. More importantly, seems to be very ethical--never wanted to go over board with drugs, used by own cycle at least to try to see if it would work (did), never suggested we transfer too many, respected our decisions
The clinic manager [at Sher Fertility of New York] is really great helping with insurance etc. The billing company is in Nevada, they don't seem quite as organized but this year are better...Always answer the phone quickly. Get back to you in a reasonable time. Because a lot of this happens on weekends etc they seem to have a good system organized for all of that. Only problem is that a lot of appointments the actual time is not given until day before which can be tough but they are or try to be accommodating. Given the issues of who cycles/bodies work not sure if this can be helped. The physical place is a little too pink for my taste seems from
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
He combines facts/figures with also the emotional piece. Didn't shy away from any topic. Gave us realistic picture but also hope. I'm glad we were recommended to him by friends who also had success. More importantly, seems to be very ethical--never wanted to go over board with drugs, used by own cycle at least to try to see if it would work (did), never suggested we transfer too many, respected our decisions
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Be prepared to listen even if it's emotional. He really listens but the patient needs to know how to listen also and express all of their concerns
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Great explanations of questions. At the same time, doesn't linger on the negative, looks to see what results are and changes tactics if needed. Seems to have good communication with his nursing staff. I had a concern about hyper stimulation and about insemminating too many and both were address thoughtfully and realistically. He might not appear warm and fuzzy but is a very caring, smart doctor. Not for those looking to be babied or looking to get the doctor to do whatever they want. This is a medical treatment with great risks and he is a person of integrity.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
Don't really remember. Seemed to include ganerelix and some other shot for ovulation and the usual trigger injection, progesterone etc at the beginning. Nothing all that unusual
Describe your experience with your nurse at Sher Fertility Solutions New York.
This is a combination of ratings for two nurses. First cycle the nurse didn't seem so organize. Then she wasn't there anymore. The second one and subsequent one for 2nd cycle were great. Very informative, clear on protocols, injection techniques, dates, what would happen, follow-up with results, labs etc. They have nice printed color coded calendars easy to follow. Can probably use more picture explanations of how/when/where to inject although the web is full of those.
Describe your experience with Sher Fertility Solutions New York.
Always answer the phone quickly. Get back to you in a reasonable time. Because a lot of this happens on weekends etc they seem to have a good system organized for all of that. Only problem is that a lot of appointments the actual time is not given until day before which can be tough but they are or try to be accommodating. Given the issues of who cycles/bodies work not sure if this can be helped. The physical place is a little too pink for my taste seems from another time but I'm glad they've kept a nice group of people who seem happy to be there and do their job well. The clinic manager is really great helping with insurance etc. The billing company is in Nevada, they don't seem quite as organized but this year are better.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
Covered by insurance. Out of pocket probably around $2000 per cycle? Covered around 10-20K/cycle?
What specific things went wrong at Sher Fertility Solutions New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sher Fertility Solutions New York.
The whole pharmacy thing is complicated. Easy to make mistakes. Employers now are cracking down so can't use the usual fertility or compounding pharmacies that Sher is used to using.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2011 - 2013, Unknown Success
10
10
Age 41 - 43
9 Embryo Freezing
Donor Sperm
Diminished Ovarian Reserve
Immunological
Ashkenazi Jewish
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Drew Tortoriello] listened to me and was never patronizing, and he wasn't afraid to admit it if he didn't have an immediate or good answer for something. I always appreciated the fact that he never discouraged me from researching or things on my own and asking questions--and was never dismissive when I did--because quite frankly, I couldn't have gone or stayed with any doctor with whom that wasn't the case. He also had a gentle hand with both ultrasound and retrievals (and was awake for all of the latter)... when you have as many as I did, that's really important! Overall, I would recommend him highly.
Physically the offices aren't as fancy/expensive-looking as Cornell or New Hope or NYU, but don't let that influence your decision because overall, SIRM-NY is high quality where it counts! The most important thing is to find a good doctor who you feel is the right person to have on your team for what can be a very long and challenging process, and I found that in this clinic. Their scheduling and front desk staff was also good, which I don't think I've mentioned yet but which makes a difference when you have to have as many appointments as fertility treatment involves!
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I already covered this in the why I felt like a human rather than a number section, and this interface won't let me cut and paste so unfortunately if you want more coherence you're going to have to refer to my previous answer. Short version, Dr. Tortoriello: -- listened to me -- was never patronizing or dismissive of my questions -- never discouraged me from doing my own research -- was kind -- was a straight talker about my treatment details -- had a good sense of humor -- was deft and gentle in his touch with both ultrasound and during retrievals
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. Tortoriello was kind and friendly and had a good sense of humor, but also very practical and straightforward when it came to discussing the details of my treatment with me. He listened to me and was never patronizing, and he wasn't afraid to admit it if he didn't have an immediate or good answer for something. I always appreciated the fact that he never discouraged me from researching or things on my own and asking questions--and was never dismissive when I did--because quite frankly, I couldn't have gone or stayed with any doctor with whom that wasn't the case. He also had a gentle hand with both ultrasound and retrievals (and was awake for all of the latter)... when you have as many as I did, that's really important! Overall, I would recommend him highly.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I remember all of this, but I did too many cycles to be extremely specific here. To give a quick overview, though, after my first disastrous high stim cycle (nothing frozen), I then always did a low-medium stim cycle with Femara for a few days, then added anywhere from 75-300 FSH plus a small dose of HGH (Omnitrope .5mL or less) per day. We then added Ganerelix to suppress ovulation when that became necessary, until it was time for retrieval. The standard 10,000iu hCG trigger shot was used every time. Occasionally we did a luteal phase start. The rationale for this was that the super high stim protocol oversuppressed me and my AFC was never that high anyway (although we would never start a cycle with less than 4, which meant I took off a couple of months after every cycle so my follicle count could replenish itself a bit). With this protocol, I always had at least 1 blastocyst frozen per cycle. I didn't do genetic testing so I've no idea how many of those embryos are normal, butvam assuming at least a few of them probably are.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
There were a lot of them so I was friendlier with some than others, but I got along with all of them and never had any unpleasant incidents of any kind in the three years I was a patient there. It helped that I could also always email my doctor directly too if necessary.
Describe your experience with Sher Fertility Solutions New York.
Physically the offices aren't as fancy/expensive-looking as Cornell or New Hope or NYU, but don't let that influence your decision because overall, SIRM-NY is high quality where it counts! The most important thing is to find a good doctor who you feel is the right person to have on your team for what can be a very long and challenging process, and I found that in this clinic. Their scheduling and front desk staff was also good, which I don't think I've mentioned yet but which makes a difference when you have to have as many appointments as fertility treatment involves!
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I've tried to block it out, but it was commensurate with other equivalent clinics in NYC and slightly cheaper than a couple of the others I considered at the time
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
As long as my doctor is willing to do eSET, I think that's up to the patient; I never wanted it so it never came up, but I'm pretty sure Dr. Tortoriello would do it if that was what I wanted--it's my body/money/willingness to risk or reduce a multiple pregnancy!
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2011 - 2013, Unknown Success
10
10
Age 30 - 32
1 IVF
PCOS
Poor Egg Quality
Other
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Was sure to explain every step of each process and always answered any questions. Very knowledgeable in his [Dr. Tortoriello] field. Never misleading. Explained things we had no idea about. As to why pcos causes infertility. Helpful throughout the whole process especially when we ran into issues with our insurance and med coverage ... Explained everything thoroughly and cared about what we were going through. Compassionate and caring
[Sher Fertility of New York] Absolutely amazing so helpful caring and compassionate. Talked us through everything. And understood what we were going through. Felt at ease after our first visit after the first dr we saw was horrible at another clinic ... [Nursing staff] Just like dr very compassionate and understanding ... Expect honesty and to actually feel like a human not a pay check
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
Was sure to explain every step of each process and always answered any questions. Very knowledgeable in his field. Never misleading. Explained things we had no idea about. As to why pcos causes infertility. Helpful throughout the whole process especially when we ran into issues with our insurance and med coverage
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Expect honesty and to actually feel like a human not a pay check
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Explained everything thoroughly and cared about what we were going through. Compassionate and caring
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I dont remember
Describe your experience with your nurse at Sher Fertility Solutions New York.
Just like dr very compassionate and understanding
Describe your experience with Sher Fertility Solutions New York.
Absolutely amazing so helpful caring and compassionate. Talked us through everything. And understood what we were going through. Felt at ease after our first visit after the first dr we saw was horrible at another clinic
What specific things went wrong at Sher Fertility Solutions New York?
  • Lost paperwork
Describe the specific things that went wrong at Sher Fertility Solutions New York.
When sher nj closed my records got lost in transfer
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
Purchase (closed)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2010, Unknown Success
10
10
Age 40
3 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Immunological
Unexplained
Ashkenazi Jewish
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. T was kind, patient and answered all of my questions....Dr. T manor is calm and he was also hopeful, which my last RE was not. Before Dr. T, my MD told me I had "less than 5%" chance of ever getting pregnant with my own eggs. I was devastated. Dr. T turned that all around - in one IVF we had a great cycle and I now have him to thank for my 5 year old son.
My last clinic was more like a "factory" whereas Sher was more of a boutique where they knew who I was....[Nursing staff was] matter of fact - but knew their stuff and communicated well....finance dept. was helpful...It's a boutique atmosphere - not a "factory". It feels good to be a name not a number.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I explained this in my last post - but Dr. T is kind, patient and hopeful. He is easy to talk to and knows his stuff. He also is able to think "outside the box" and change up a cycle when needed. He is a rockstar RE!
What's one piece of advice would you give a prospective patient of Drew Tortoriello at Sher Fertility Solutions New York?
Ask questions - be open - you're in good hands.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T was kind, patient and answered all of my questions. My last clinic was more like a "factory" whereas Sher was more of a boutique where they knew who I was. Dr. T manor is calm and he was also hopeful, which my last RE was not. Before Dr. T, my MD told me I had "less than 5%" chance of ever getting pregnant with my own eggs. I was devastated. Dr. T turned that all around - in one IVF we had a great cycle and I now have him to thank for my 5 year old son.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
This is hard to remember - it was 2015. He did use intralipids (sp?) infusions which I think helped to keep the pregnancy as I have an autoimmune disorder.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Matter of fact - but knew their stuff and communicated well.
Describe your experience with Sher Fertility Solutions New York.
It's a boutique atmosphere - not a "factory". It feels good to be a name not a number.
Describe your experience with your monitoring appointments at Sher Fertility Solutions New York.
Easy to schedule
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I don't remember - but finance dept. was helpful
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Successful
10
10
1 IVF
Prefer not to answer
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
Dr. T[ortoriello] was always positive, calm, respectful, and honest...I would recommend anyone struggling to have a baby to Dr. Tortoriello. I was advanced maternal age, had diminished ovarian reserve, and male factor issues. He recommended we try IVF and I became pregnant after the first round...Two embryos were transferred, one was successful...I feel like Dr. T and his staff knew exactly what to do and didn’t waste time with clinic, IUI etc.
I received a few rounds of lipids during the first 8 weeks of my pregnancy at the Sher office. I also gave myself daily Lovenox injections throughout my pregnancy...Two embryos were transferred, one was successful...I feel like Dr. T[ortoriello] and his staff knew exactly what to do and didn’t waste time with clinic, IUI etc. I personally know 3 other women who have had success with them. The only weakness I can think of is that sometime there would be a very long wait at the office so expect to be there a while. I wish Sher had NJ locations.
How was your experience with Drew Tortoriello at Sher Fertility Solutions New York?
I would recommend anyone struggling to have a baby to Dr. Tortoriello. I was advanced maternal age, had diminished ovarian reserve, and male factor issues. He recommended we try IVF and I became pregnant after the first round. Everyone in the Manhattan office from office staff to nurses were so kind. This is by not means an easy process to endure. I now have beautiful 7 year old boy thanks to Dr. T and his staff at Sher. I am forever grateful and blessed.
During treatment, were you treated like a number or a human with Drew Tortoriello at Sher Fertility Solutions New York?
Dr. T was always positive, calm, respectful, and honest.
Describe the protocols Drew Tortoriello used in your cycles at Sher Fertility Solutions New York and their degree of success.
I received a few rounds of lipids during the first 8 weeks of my pregnancy at the Sher office. I also gave myself daily Lovenox injections throughout my pregnancy. Placental health is of utmost importance to maintain a healthy pregnancy, especially with a history of miscarriages.
Describe your experience with the nursing staff at Sher Fertility Solutions New York.
Great!
Describe your experience with Sher Fertility Solutions New York.
I feel like Dr. T and his staff knew exactly what to do and didn’t waste time with clinic, IUI etc. I personally know 3 other women who have had success with them. The only weakness I can think of is that sometime there would be a very long wait at the office so expect to be there a while. I wish Sher had NJ locations.
Describe the costs associated with your care under Drew Tortoriello at Sher Fertility Solutions New York.
I don’t remember. It was covered under my insurance plan.
Describe Drew Tortoriello's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sher Fertility Solutions New York.
Two embryos were transferred, one was successful.
10
Doctor
Drew Tortoriello
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Sher Fertility Solutions New York
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources