Rated 8.6
Strongly recommend: 58%Neutral: 42%8.6
58% strongly recommend
6 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.9
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.2
6.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Michigan
Residency
Northwestern University Feinberg School of Medicine
Fellowship
Harvard Medical School, Massachusetts General Hospital

How Doctor Communicates

not available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Eden Cardozo works at

Women & Infants Hospital
Rated 6.8
Strongly recommend: 44%Neutral: 14%Don't recommend: 42%6.8

Explore Clinic
Providence
101 Dudley Street
Providence, RI 02905

6 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
10
Age 31
Anovulation
Diminished Ovarian Reserve
Endometriosis
European
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Cardozo is extremely compassionate while also being very upfront about the reality of your situation. ... she’s still very connected to my care and the door is always open for when we’re financially ready to explore our options. She is great at both educating and caring. ... I was put on RHT and all options were described to me with their benefits and risks described in great detail.
Very clean, bright and organized. The new patient coordinator [at Women & Infants Hospital] is a real peach and will go out of her way to help you coordinate your care with your insurance. There is a bit of a wait to get in to the initial appointment, but it’s so worth it because even just the first appointment is SO thorough. The sub offices behind the waiting room can be a little overwhelming, but the private rooms are calm and clean. Only negative thing is that it always seemed so hot in there, but I’d imagine that’s for all of the patients undergoing exams and tests. Highly, highly recommend waiting to get into this office.
How was your experience with Eden Cardozo at Women & Infants Hospital?
Dr Cardozo is extremely compassionate while also being very upfront about the reality of your situation. I’ve heard multiple success stories of friends under her care and although that’s not an option for me right now, she’s still very connected to my care and the door is always open for when we’re financially ready to explore our options. She is great at both educating and caring.
What's one piece of advice would you give a prospective patient of Eden Cardozo at Women & Infants Hospital?
Don’t come to your visits alone. SO MUCH information is given and it’s hard to absorb all of it by yourself. She’s very detailed and will answer every single question you have.
During treatment, were you treated like a number or a human with Eden Cardozo at Women & Infants Hospital?
Our first appointment was so lovely. Everything was presented in a way that felt comfortable to us and everything was explained in great detail. We were able to be under the care of two people during our initial consultation. Both of the doctors took their time with us and answered every question and heard every concern we had.
Describe the protocols Eden Cardozo used in your cycles at Women & Infants Hospital and their degree of success.
I was put on RHT and all options were described to me with their benefits and risks described in great detail.
Describe your experience with the nursing staff at Women & Infants Hospital.
The nursing staff were all SO nice! They all made me feel at ease and like my care truly mattered to them. I felt immense compassion from them once they realized my situation which was so lovely and made the process so much easier.
Describe your experience with Women & Infants Hospital.
Very clean, bright and organized. The new patient coordinator is a real peach and will go out of her way to help you coordinate your care with your insurance. There is a bit of a wait to get in to the initial appointment, but it’s so worth it because even just the first appointment is SO thorough. The sub offices behind the waiting room can be a little overwhelming, but the private rooms are calm and clean. Only negative thing is that it always seemed so hot in there, but I’d imagine that’s for all of the patients undergoing exams and tests. Highly, highly recommend waiting to get into this office.
Describe the costs associated with your care under Eden Cardozo at Women & Infants Hospital.
Zero cost due to type of insurance.
10
Doctor
Eden Cardozo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Women & Infants Hospital
Providence
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
7
NPS
7
Age 35 - 36
1 IUI
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
The consultation [with Dr. Cardozo] went well. Everything was described and all our questions were answered. I was disappointed that that was the only time I saw her, even though she was managing my treatments. Would have liked to seen her do the IUI or be able to talk with her more...I would have liked to been more involved in the process as far as the timing went. I think the IUI should have been a day earlier...
[Women & Infants Hospital] Strengths for us was location, cleanliness and scheduling. The staff was all very helpful and approachable as well. Weakness is every appointment I went to I met someone new. I would have liked one coordinator. And the nurse and I both thought the IUI would be a Friday and when I got the call it was the Saturday. Would have liked better communication with the doctor....
How was your experience with Eden Cardozo at Women & Infants Hospital?
The consultation went well. Everything was described and all our questions were answered. I was disappointed that that was the only time I saw her, even though she was managing my treatments. Would have liked to seen her do the IUI or be able to talk with her more.
What's one piece of advice would you give a prospective patient of Eden Cardozo at Women & Infants Hospital?
Request more FaceTime if that's important to you.
During treatment, were you treated like a number or a human with Eden Cardozo at Women & Infants Hospital?
She remembered us from the first consultation a year earlier. Sat and listened to our concerns.
Describe the protocols Eden Cardozo used in your cycles at Women & Infants Hospital and their degree of success.
We started with clomid, the lowest dose and then a trigger shot. It was explained to us that the first IUI had a low probability of working, however I would have liked to been more involved in the process as far as the timing went. I think the IUI should have been a day earlier.
Describe your experience with the nursing staff at Women & Infants Hospital.
Every nurse I met was compassionate and patient with all my questions.
Describe your experience with Women & Infants Hospital.
Strengths for us was location, cleanliness and scheduling. The staff was all very helpful and approachable as well. Weakness is every appointment I went to I met someone new. I would have liked one coordinator. And the nurse and I both thought the IUI would be a Friday and when I got the call it was the Saturday. Would have liked better communication with the doctor.
Describe the costs associated with your care under Eden Cardozo at Women & Infants Hospital.
Roughly around $2600-$5500 total
What specific things went wrong at Women & Infants Hospital?
  • Provided conflicting information
Describe the specific things that went wrong at Women & Infants Hospital.
Only issues was information given by front desk in regards to my partners sperm collection regimen.
7
Doctor
Eden Cardozo
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Women & Infants Hospital
Providence
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 35
1 Embryo Freezing
Male Factor
European
Income $100K - $199K
2nd of 5 Docs
IVF With Other Docs
3 Embryo Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Eden Cardozo's] honest and truthful in a way I’ve never seen before...In the process of starting a fresh cycle using donor sperm...She is amazing. She has called me after hours late on a week night to check in. Not only is she amazing in person, but I couldn’t believe she called me too...I got placed with her since Frishman is out on leave. I have requested to stay with her even when he comes back from leave. I could see Dr Cardozo being a friend even after this whole process.
The financial dept [at Women & Infants Hospital] needs some help. I haven’t spoken to the same person there since I’ve been with the practice for a year. They are always loosing people. Every person I have worked with overall has been wonderful of our situation and helped in any way they could...Every single one of them [nurses] is wonderful...In the process of starting a fresh cycle using donor sperm. Genetic testing isn’t covered with insurance with my husbands translocation. That was going to be an extra $6k and not sure the results would be favorable.
How was your experience with Eden Cardozo at Women & Infants Hospital?
I am in the middle of the process with her. So far she is amazing. I got placed with her since Frishman is out on leave. I have requested to stay with her even when he comes back from leave. I could see Dr Cardozo being a friend even after this whole process.
What's one piece of advice would you give a prospective patient of Eden Cardozo at Women & Infants Hospital?
You want her as a doctor. She’s honest and truthful in a way I’ve never seen before.
During treatment, were you treated like a number or a human with Eden Cardozo at Women & Infants Hospital?
She is amazing. She has called me after hours late on a week night to check in. Not only is she amazing in person, but I couldn’t believe she called me too
Describe the protocols Eden Cardozo used in your cycles at Women & Infants Hospital and their degree of success.
In the process of starting a fresh cycle using donor sperm. Genetic testing isn’t covered with insurance with my husbands translocation. That was going to be an extra $6k and not sure the results would be favorable.
Describe your experience with the nursing staff at Women & Infants Hospital.
Every single one of them is wonderful.
Describe your experience with Women & Infants Hospital.
The financial dept needs some help. I haven’t spoken to the same person there since I’ve been with the practice for a year. They are always loosing people. Every person I have worked with overall has been wonderful of our situation and helped in any way they could.
Describe the costs associated with your care under Eden Cardozo at Women & Infants Hospital.
Not sure yet. Still in the process.
Describe Eden Cardozo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Women & Infants Hospital.
Not sure yet
10
Doctor
Eden Cardozo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Women & Infants Hospital
Providence
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 35
Endometriosis
PCOS
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
So far I have been very happy with [Dr. Cardozo]. She is honest and gets to the point, but still explains everything thoroughly. I feel comfortable with our plan going forward. She has given me scenarios if we need to adjust anything, so that is comforting.... Thorough testing and proactive treatment to increase odds, such as thyroid treatment to optimize my levels, and discussing what tests may be covered by insurance or not, and how valuable they are.
They [Women's & Infants Hospital] run on time and have convenient hours, and are open 7 days a week! They are open with pricing and if you do your research on your insurance, you shouldn’t have surprises. I love my doctor, and the clinic coordinates things very well!... I had a couple instances where they were confused and called me up accidentally, looking for a different patient. Otherwise, they are timely and helpful.
How was your experience with Eden Cardozo at Women & Infants Hospital?
So far I have been very happy with her. She is honest and gets to the point, but still explains everything thoroughly. I feel comfortable with our plan going forward. She has given me scenarios if we need to adjust anything, so that is comforting.
What's one piece of advice would you give a prospective patient of Eden Cardozo at Women & Infants Hospital?
Have your questions ready!
During treatment, were you treated like a number or a human with Eden Cardozo at Women & Infants Hospital?
She evaluates your individual case and tells you in straight forward terms what will be best for you.
Describe the protocols Eden Cardozo used in your cycles at Women & Infants Hospital and their degree of success.
Thorough testing and proactive treatment to increase odds, such as thyroid treatment to optimize my levels, and discussing what tests may be covered by insurance or not, and how valuable they are.
Describe your experience with the nursing staff at Women & Infants Hospital.
I had a couple instances where they were confused and called me up accidentally, looking for a different patient. Otherwise, they are timely and helpful.
Describe your experience with Women & Infants Hospital.
They run on time and have convenient hours, and are open 7 days a week! They are open with pricing and if you do your research on your insurance, you shouldn’t have surprises. I love my doctor, and the clinic coordinates things very well!
Describe the costs associated with your care under Eden Cardozo at Women & Infants Hospital.
Standard copay for office visit. Haven’t done treatment yet but IUI is less than $300
10
Doctor
Eden Cardozo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Women & Infants Hospital
Providence
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
9
NPS
10
Age 29
1 IVF
Endometriosis
Unexplained
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I thought she [Dr. Cardozo] was very upfront and honest. I understood every step of the process well... Although we never had a fresh transfer, I believe the route we took with the frozen transfer is why we are now expecting a little boy in august...Cardoza took the time to explain the process thoroughly. Also when I was at risk of OHSS she called me and discussed the best option to freeze all embryos...Antagonist IVF protocol...you discuss all aspects with your doctor
Ease of contacting them and the clinic [Women and Infants] contacting you back was helpful. I think overall the clinic was very well run...during IVF there really is no planning but when you discuss all aspects with your doctor you can figure out an ideal start time for treatment, although certain factors may change that timeline in the end you just have to trust your doctor...The majority of the nursing staff was very compassionate and caring...the nurses were great and helped me feel more confident during the process.
How was your experience with Eden Cardozo at Women & Infants Hospital?
I thought she was very upfront and honest. I understood every step of the process well, also the nurses were great and helped me feel more confident during the process. Although we never had a fresh transfer, I believe the route we took with the frozen transfer is why we are now expecting a little boy in august.
What's one piece of advice would you give a prospective patient of Eden Cardozo at Women & Infants Hospital?
Ask as many questions as you can
During treatment, were you treated like a number or a human with Eden Cardozo at Women & Infants Hospital?
Cardoza took the time to explain the process thoroughly. Also when I was at risk of OHSS she called me and discussed the best option to freeze all embryos.
Describe the protocols Eden Cardozo used in your cycles at Women & Infants Hospital and their degree of success.
Antagonist IVF protocol
Describe your experience with the nursing staff at Women & Infants Hospital.
The majority of the nursing staff was very compassionate and caring
Describe your experience with Women & Infants Hospital.
Ease of contacting them and the clinic contacting you back was helpful. I think overall the clinic was very well run...during IVF there really is no planning but when you discuss all aspects with your doctor you can figure out an ideal start time for treatment, although certain factors may change that timeline in the end you just have to trust your doctor
Describe Eden Cardozo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Women & Infants Hospital.
They recommended single embryo xfer which we believed was best for us as well
9
Doctor
Eden Cardozo
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Adaptability
5 of 5
10
Clinic
Women & Infants Hospital
Providence
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
7
NPS
1
Age 44 - 45
4 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Donor Sperm
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
She [Dr. Cardozo] was kind and payed attention to my unique desires and situation. She generally took her time to explain everything. More frequent and direct contact during cycles would have been more helpful in order to make adjustments in planning and to understand what was going on...She provided an option that spoke to my goals, however, she changed the plan without full explanation.
This [Women & Infants Hospital] clinic is too busy and it's systems are inefficient and ineffective in providing timely and accurate communication. This is a big clinic so they have monitoring and blood work available daily and during fairly convenient times...[clinic error] I recieved conflicting information regarding using an at home ovulation predictor kit and we may have missed a cycle due to this
How was your experience with Eden Cardozo at Women & Infants Hospital?
She was kind and payed attention to my unique desires and situation. She generally took her time to explain everything. More frequent and direct contact during cycles would have been more helpful in order to make adjustments in planning and to understand what was going on.
What's one piece of advice would you give a prospective patient of Eden Cardozo at Women & Infants Hospital?
Schedule regular meetings to review your plan or ask if there is a way to have direct communication with her during cycles.
During treatment, were you treated like a number or a human with Eden Cardozo at Women & Infants Hospital?
She listened to my desires and goals and asked for clarification. She provided an option that spoke to my goals, however, she changed the plan without full explanation.
Describe the protocols Eden Cardozo used in your cycles at Women & Infants Hospital and their degree of success.
Monitored natural IUI. Clomid IUI. Planning to try Gonal F IUI.
Describe your experience with the nursing staff at Women & Infants Hospital.
Sue McPherson and other nurses were condescending and inconsiderate regarding my age and plan. The system to contact nurses is a major barrier to timely and accurate information. I frequently got conflicting information from different nurses. There were times that some nurses were helpful and considerate as well.
Describe your experience with Women & Infants Hospital.
This clinic is too busy and it's systems are inefficient and ineffective in providing timely and accurate communication. This is a big clinic so they have monitoring and blood work available daily and during fairly convenient times.
Describe the costs associated with your care under Eden Cardozo at Women & Infants Hospital.
My insurance covered with a low deductible and a 10% copay. There were some questions regarding coverage.
What specific things went wrong at Women & Infants Hospital?
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Women & Infants Hospital.
Some of these challenges I heard from others. Their system of passing along information is flawed and difficult to use. I recieved conflicting information regarding using an at home ovulation predictor kit and we may have missed a cycle due to this. I did not receive information regarding what may have been happening in my cycles so I could make an educated decision regarding my plan.
7
Doctor
Eden Cardozo
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
1
Clinic
Women & Infants Hospital
Providence
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5