Rated 9.1
Strongly recommend: 56%Neutral: 44%9.1
56% strongly recommend
3 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.1
9.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.4
7.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Med Col of Georgia
Residency
William Beaumont
Fellowship
Wash U. St. Louis

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Edward Dourron works at

Pathways Fertility (FKA Massey Fertility Services)
Rated 8.9
Strongly recommend: 66%Neutral: 22%Don't recommend: 12%8.9

At 1 office

Atlanta
3193 Howell Mill Road NW
Atlanta, GA 30327
404-228-7199
Explore Clinic

3 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
10
10
Age 41
3 IUI
Unexplained
Black or African-American
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Dourron and his staff are extremely personable. During the consultation, he discussed his upbringing, training and goals. He also took time to actually listen to mine and my husband's concerns. We didn't feel rushed and we left with renewed hope...I will undergo mini-stim IVF. Dr. Dourron explained the success rates for my age group and mini-stim is the best option. Mini-stim is like traditional IVF minus all of the medications, which is a contributor to the costs.
You can make [Pathways Fertility] appointments online which is so convenient. Additionally you are able to upload your paperwork on the portal,which speeds up the process. The clinic is in a good location and is not outdated...The nursing staff are great!! The are so personable and help alleviate some of the anxiety with their great personalities...The cost for one cycle of mini-stim will be approximately $10,000. The genetic testing is $250. Sperm analysis is $100. You will also need lab work before the treatment, that cost will depend on your insurance.
How was your experience with Edward Dourron at Pathways Fertility (FKA Massey Fertility Services)?
Dr. Dourron knows his stuff! He took time to present the research, in an understandable way. He also shared the success rates for each method and let us decide which treatment we were interested in. He didn't rush the consultation and took time to answer all of my questions.
What's one piece of advice would you give a prospective patient of Edward Dourron at Pathways Fertility (FKA Massey Fertility Services)?
Make the appointment! It can be difficult and scary to take that first step but take it.
During treatment, were you treated like a number or a human with Edward Dourron at Pathways Fertility (FKA Massey Fertility Services)?
Dr. Dourron and his staff are extremely personable. During the consultation, he discussed his upbringing, training and goals. He also took time to actually listen to mine and my husband's concerns. We didn't feel rushed and we left with renewed hope.
Describe the protocols Edward Dourron used in your cycles at Pathways Fertility (FKA Massey Fertility Services) and their degree of success.
I will undergo mini-stim IVF. Dr. Dourron explained the success rates for my age group and mini-stim is the best option. Mini-stim is like traditional IVF minus all of the medications, which is a contributor to the costs.
Describe your experience with the nursing staff at Pathways Fertility (FKA Massey Fertility Services).
The nursing staff are great!! The are so personable and help alleviate some of the anxiety with their great personalities.
Describe your experience with Pathways Fertility (FKA Massey Fertility Services).
You can make appointments online which is so convenient. Additionally you are able to upload your paperwork on the portal,which speeds up the process. The clinic is in a good location and is not outdated.
Describe the costs associated with your care under Edward Dourron at Pathways Fertility (FKA Massey Fertility Services).
The cost for one cycle of mini-stim will be approximately $10,000. The genetic testing is $250. Sperm analysis is $100. You will also need lab work before the treatment, that cost will depend on your insurance.
10
Doctor
Edward Dourron
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Pathways Fertility (FKA Massey Fertility Services)
Atlanta
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
10
10
Age 33 - 34
4 IUI
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $0 - $49K
Sales Representative
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Edward Dourron] was knowledgeable, thorough, and really seemed to enjoy his job. He always took the time to answer questions and ask me questions to fully understand my history and what I wanted. He was willing to go the extra distance to try to understand my Infertility.... We began with diagnostic testing where my OBGYN had left off. He discovered I had a uterine septum and I had no idea.
It's [Servy Massey Fertility-Atlanta] a little busy but wait times are good. The staff is always friendly and available if you need help. They genuinely want to help everyone start or build on their families. They can do most everything in office so no running around town or bouncing between different offices....[The nurse was] Very patient, great at breaking information down and explaining it. Always easily reachable. Kept us on schedule.
How was your experience with Edward Dourron at Servy Institute for Reproductive Endocrinology (FKA Servy Massey Fertility Institute)?
He was knowledgeable, thorough, and really seemed to enjoy his job. He always took the time to answer questions and ask me questions to fully understand my history and what I wanted. He was willing to go the extra distance to try to understand my Infertility.
What's one piece of advice would you give a prospective patient of Edward Dourron at Servy Institute for Reproductive Endocrinology (FKA Servy Massey Fertility Institute)?
Know that pregnancy won't happen overnight and it won't be easy.
During treatment, were you treated like a number or a human with Edward Dourron at Servy Institute for Reproductive Endocrinology (FKA Servy Massey Fertility Institute)?
He was very caring, his staff was friendly and always available for questions.
Describe the protocols Edward Dourron used in your cycles at Servy Institute for Reproductive Endocrinology (FKA Servy Massey Fertility Institute) and their degree of success.
We began with diagnostic testing where my OBGYN had left off. He discovered I had a uterine septum and I had no idea.
Describe your experience with your nurse at Servy Institute for Reproductive Endocrinology (FKA Servy Massey Fertility Institute). (Assigned nurse: Don't Remember)
Very patient, great at breaking information down and explaining it. Always easily reachable. Kept us on schedule.
Describe your experience with Servy Institute for Reproductive Endocrinology (FKA Servy Massey Fertility Institute).
It's a little busy but wait times are good. The staff is always friendly and available if you need help. They genuinely want to help everyone start or build on their families. They can do most everything in office so no running around town or bouncing between different offices.
Describe the costs associated with your care under Edward Dourron at Servy Institute for Reproductive Endocrinology (FKA Servy Massey Fertility Institute).
Insurance covered most diagnostics. I believe the IVF cycle was quoted at around $7500
Describe Edward Dourron's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Servy Institute for Reproductive Endocrinology (FKA Servy Massey Fertility Institute).
We were unable to pursue further treatments due to cost.
10
Doctor
Edward Dourron
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Servy Institute for Reproductive Endocrinology (FKA Servy Massey Fertility Institute)
Atlanta (closed)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
8
8
Age 40 - 41
2 IVF
Donor Sperm
European
Income $0 - $49K
Neutral
Neutral
Unsuccessful
He [Dr. Edward Dourron] is careful to explain things to me and made sure I understood. He did not sugarcoat me but I did not feel like I was buying a used car, which I have felt before...He had bad news to deliver, he did not beat about the bush but he did not hang up until checking on me. He did not speak badly of another doctor I had see but did tell me that is not how he would have handled it.
When you are in the [Pathways Fertility] office you have the complete attention of the people who are there. Like most businesses I know of, I think they are understaffed so getting information once you are gone can be frustrating, and new patient appointments are pretty far out...When you get to the nursing staff, they are friendly and concerned. Like most businesses right now, sometimes it is hard to get through to a person. For me, emailing just be they opened seemed to get the most timely response.
How was your experience with Edward Dourron at Pathways Fertility (FKA Massey Fertility Services)?
He had bad news to deliver, he did not beat about the bush but he did not hang up until checking on me. He did not speak badly of another doctor I had see but did tell me that is not how he would have handled it.
What's one piece of advice would you give a prospective patient of Edward Dourron at Pathways Fertility (FKA Massey Fertility Services)?
Come with questions.
During treatment, were you treated like a number or a human with Edward Dourron at Pathways Fertility (FKA Massey Fertility Services)?
He is careful to explain things to me and made sure I understood. He did not sugarcoat me but I did not feel like I was buying a used car, which I have felt before
Describe the protocols Edward Dourron used in your cycles at Pathways Fertility (FKA Massey Fertility Services) and their degree of success.
I did as much research as I could, and he was silamar to one of the two other doctors I have seen but I don't know that I know enough to answer this question. I took 5 different medications and he explained that at my age this protocol gave us the best chance to get the most eggs without damaging them.
Describe your experience with your nurse at Pathways Fertility (FKA Massey Fertility Services). (Assigned nurse: Dawn)
When you get to the nursing staff, they are friendly and concerned. Like most businesses right now, sometimes it is hard to get through to a person. For me, emailing just be they opened seemed to get the most timely response.
Describe your experience with Pathways Fertility (FKA Massey Fertility Services).
I made contact with this clinic through an online, live webinar. It was someone of the most helpful information I have come across in my 4 years, and 3 doctors of fertility treatments. When you are in the office you have the complete attention of the people who are there. Like most businesses I know of, I think they are understaffed so getting information once you are gone can be frustrating, and new patient appointments are pretty far out.
Describe the costs associated with your care under Edward Dourron at Pathways Fertility (FKA Massey Fertility Services).
They were on par which all but one doctor I found, but after visiting the cheaper and more convenient doctor I felt the cheaper doctor was not ethical.
Describe Edward Dourron's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pathways Fertility (FKA Massey Fertility Services).
NA
What specific things went wrong at Pathways Fertility (FKA Massey Fertility Services)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at Pathways Fertility (FKA Massey Fertility Services).
This only happened once and i have had more than one procedure done so it is not normal. I had blood work taken on a Wednesday and i normally hear from someone the same day so Thursday 10 minutes before they closed I called to check in. I was told lab results were;t in yet but i got a call back within minutes with my results. I believe that my results came in the day before and i got forgotten. Also, so experience, I realized Friday after they closed and my pharmacy closed I had not been told to pick up prescriations like the previous time. Because it was after hours, i could not do anything until after the egg retrieval. Two minutes after I got home from the retirival i got a message from my pharmacy that i could pick prescribe but because I could be left alone, i did not have access to my pharmacy. The last blood work was done 3 days before hand so i think i slipped through the cracks
8
Doctor
Edward Dourron
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
8
Clinic
Pathways Fertility (FKA Massey Fertility Services)
Atlanta
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources