How was your experience with Eliran Mor at California Center For Reproductive Health?
I found Dr Mor to be a smart and skilled physician. He is up to date with research and uses a data-driven approach, although his intuition and experience are also top notch. He takes time to answer questions thoroughly and isn't annoyed by input or having to explain complicated things to someone without a medical degree. He is also a kind and compassionate human being who really seems to understand the heartbreak and yearning associated with this journey. He showed us such generosity and warmth when we explained our financial limitations and helped us find options that worked for us. We are working on our second with him and he seems as invested in us getting pregnant as we are. I cannot put into words the gratitude and comfort I feel having such an excellent doctor on our side--and that's how it feels, like he is on our side. I have a pretty significant fear of all these procedures and Dr Mor provides reassurance and instills confidence. We only had to do iuis to conceive our first, but have had to move on to IVF this time. There is literally no one else I would trust to do my egg retrieval. I have always appreciated that when I have had to call him after-hours, he calls back promptly and personally. It is very difficult to go back to "ordinary" doctors after experiencing such a high level of care and wish we could have continued in his care until the delivery of our baby.
During treatment, were you treated like a number or a human with Eliran Mor at California Center For Reproductive Health?
I liked that Dr Mor performed all the procedures himself, I was never passed off to a nurse or technician or even another doctor.
As a plus sized woman I am used to being treated based on my weight, but Dr Mor treated the problem, not the number on the scale and I really appreciate that.
Describe your experience with the nursing staff.
Honestly, this is the one downside of this clinic. I found the nurses to be a little disorganized and forgetful. They would sometimes forget to add a medication to a prescription order, didn't get bloodwork in on time so that I had to be re-tested, and a few things like that. Luckily I'm pretty on top of things, so this didn't bother me as much as it might have otherwise. Also, I found Gaby and Erika in particular lacking the warmth and friendliness you would hope for with so many visits and such an emotional/sensitive issue. The nurse Jessie is the one exception, as I find her warm and caring. Baylee is somewhere in the middle. None of this would stop me from recommending this clinic to anyone from my best friend to a stranger on the street. We are all just humans and anyone can find something to criticize if they look hard enough. I did like how they were always available to answer questions, were willing to get back to you if they needed to consult with the doctor first, and were prompt to call back at the times when they weren't available.
Describe your experience with California Center For Reproductive Health.
It is difficult to review the clinic as separate from Dr Mor because it feels as if they are one and the same due to the personalized attention I received. I was never passed onto another doctor or even nurse or technician and I really appreciated the one-on-one treatment due to the sensitive nature of this treatment. I never had to worry if a doctor had forgotten who I was or hadn't read my file because it was always Dr Mor. This is a significant reason I would not go to anyone else to deal with infertility.
What specific things went wrong at California Center For Reproductive Health?
- Failed to call in prescriptions to pharmacy
- Failed to call with results