Rated 9.7
Strongly recommend: 98%Don't recommend: 2%9.7
98% strongly recommend
37 reviews
Humanity
9.9
9.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.5
9.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Mount Sinai School of Medicine
Residency
Dartmouth-Hitchcock Medical Center
Fellowship
UCLA and Cedars-Sinai Medical Centers

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Ellen Goldstein works at

Beverly Hills Fertility
Rated

At 1 office

Los Angeles
10390 Santa Monica Blvd
Los Angeles, CA 90025
310-855-3688
Explore Clinic

37 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 32
6 IUI
1 IVF
Poor Egg Quality
Other
Income $100K - $199K
Teacher
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein is truly a concierge doctor. She made sure to explain every step along the way. She was available via email almost any time of day. Her overall demeanor was personable and genuine. She spent all the time you needed with her during appointments and it never felt rushed or hurried...Dr. Goldstein knew all the verbiage surrounding treatment of members of the LGBTQ community. She always treated me and my partner with respect and love
The [Reproductive Fertility] nursing staff is BUSY there. I would sometimes have to call and email multiple times about lab orders or protocol before I would get an answer..All of that being said, the ball never got dropped on me...The clinic is in a nice building in Beverly Hills. The surgical center where transfers are done and their labs are located in the same building so that was nice. Everything always seemed clean and sanitary.
How was your experience with Ellen Goldstein at Reproductive Fertility?
A woman in this field who is as humble, caring, brilliant and amazing as Dr. Goldstein is something I didn’t know existed. She is confident in her skills and puts it all out there for her patients. She also specializes in natural transfers which was a GOD SEND. After all the injections of the retrieval, the last thing I wanted to do was inject myself with an intramuscular needle for weeks. You will also always see her at your appointments (minus blood draw appointments). She is your person so there’s no way your information gets lost or miscommunicated. It’s also nice when you’re in such a vulnerable place to be able to see the same friendly face at each visit and not just feel like you don’t know who will be doing procedures that truly emphasize the vulnerability factor of infertility. As I may have stated in another section, Dr. Goldstein’s communication and ability to give a response in a timely matter is top notch. I emailed her at 7 pm one night during my nightly suppository because I had minor spotting and there was an email response within 10 minutes. Any time anything fell through with her nurses, she would just handle it herself. No question was ever too silly, no concern was ever too petty. She addressed all and any questions or concerns I had throughout the entirety of our treatment with compassion and fact based information. I never felt like she didn’t have my back.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Trust her. She will not give you the runaround or try to squeeze you for extra services. She’s the real deal and has your best interest at heart.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein is truly a concierge doctor. She made sure to explain every step along the way. She was available via email almost any time of day. Her overall demeanor was personable and genuine. She spent all the time you needed with her during appointments and it never felt rushed or hurried.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
I was on Gonal-F, Menopur and then eventually Centrotide for my egg retrieval stims. I used Lupron for my trigger shot. Dr. Goldstein was able to retrieve 31 eggs. Throughout the lab insemination process, the embryologist and Dr. Goldstein diagnosed me with low egg quality. We had already committed to PGS testing on the embryos so in the end 8 went in for testing and 4 came back as normal. For my FET I did a natural transfer cycle so the only meds I was on were Endometrin suppositories a little bit before the transfer. The natural transfer cycle did mean that I had to go into the office considerably more often, sometimes 3-4 times a week, to get my blood drawn and levels checked. Blood draws had to be done in the AM so results would be in same day. FET was normal but a bit uncomfortable due to the full bladder. Transfer went smoothly and now I am pregnant with our first IVF baby.
How competent was Ellen Goldstein at LGBTQ care?
Dr. Goldstein knew all the verbiage surrounding treatment of members of the LGBTQ community. She always treated me and my partner with respect and love. She also let us know certain extra legal steps we might want to take advantage of since both of our genetic material would not be used during our treatment.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Kyra)
So. This would be my only negative part of this experience. The nursing staff is BUSY there. I would sometimes have to call and email multiple times about lab orders or protocol before I would get an answer. Often I would give up and email Dr. Goldstein who would take care of it personally. Nursing staff there was adequately nice most days but also almost always seemed overworked and tired. The one friendly face I could always count on was Gunay. Every interaction I had with her was a positive one and that surely could not be said about some of the other staff there. All of that being said, the ball never got dropped on me because Dr. Goldstein made sure of it.
Describe your experience with Reproductive Fertility.
The clinic is in a nice building in Beverly Hills. The surgical center where transfers are done and their labs are located in the same building so that was nice. Everything always seemed clean and sanitary.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
A complete IVF cycle totaled $20,175. That included her professional fee, Anesthesia, Operating room, ICSI, Assisted Hatching, Embryo biopsy, PGT test on up to 8 embryos, Cryopreservation (freeze) for any remaining embryos, Embryo thaw, and Frozen embryo transfer cycle.
What specific things went wrong at Reproductive Fertility?
  • Failed to order appropriate test
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
LGBTQ Care
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
LGBTQ Care
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
10
10
Age 37
3 Egg Freezing
Diminished Ovarian Reserve
Other
European
Income $100K - $199K
Consultant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Goldstein] was kind, took time to explain everything and set realistic expectations given my body's limitations, and always answered questions quickly via email...The first cycle was cancelled due to a cyst, but it was gone the next month. I did 11 days of 150 iu Gonal-F plus 2 powder vials of Menopur per day, 4 days of Cetrotide at the end of the cycle to slow the bigger eggs, and got 10 eggs retrieved (9 frozen). The previous two cycles, I got 6 and 3, respectively, so this was a much better response.
[at Reproductive Fertility] I mostly worked with [the nurse], who was kind and great at calling with results, or explaining protocol patiently...$5800 for the retrieval and ultrasound appts; $3000 for the drugs...I would have liked more effort in figuring out why my insurance didn't cover this round of treatment when they had before, though I do think they tried...I'd also like there to be a payment plan to make it more accessible.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein was the second doctor I went to in my fertility journey, and the experience was night and day different. She was kind, took time to explain everything and set realistic expectations given my body's limitations, and always answered questions quickly via email. I'm so sad it took me 3 cycles to find her - always go with your gut, and find another doctor if you don't feel like your first one cares enough!
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
No advice
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein is clearly very invested in her patients and very involved in the cycle from start to finish.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
I have diminished ovarian reserve, so we started hormone treatment on the first day of my period, after I came in for an ultrasound. The first cycle was cancelled due to a cyst, but it was gone the next month. I did 11 days of 150 iu Gonal-F plus 2 powder vials of Menopur per day, 4 days of Cetrotide at the end of the cycle to slow the bigger eggs, and got 10 eggs retrieved (9 frozen). The previous two cycles, I got 6 and 3, respectively, so this was a much better response.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Gunay)
I mostly worked with Gunay, who was kind and great at calling with results, or explaining protocol patiently.
Describe your experience with Reproductive Fertility.
I would have liked more effort in figuring out why my insurance didn't cover this round of treatment when they had before, though I do think they tried. I saw that they didn't try to run it through insurance (as in, the $6k that I paid out of pocket isn't showing up against my out-of-network deductible). I'm calling my insurance tomorrow to try to figure it out. I'd also like there to be a payment plan to make it more accessible.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
$5800 for the retrieval and ultrasound appts; $3000 for the drugs, and still waiting on the anesthesia/procedure clinic bill. My insurance didn't cover this round at all.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 19 Eggs Frozen
10
10
Age 40 - 41
2 Egg Freezing
East Asian
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Goldstein stays on top of the latest scientific research...She is highly responsive via email. She genuinely cares about her patients and is attentive to your Ultrasounds, Bloodwork, and anything else you might bring up as a relevant health concern. Every Ultrasound was conducted directly by her, not just a Technician. She pays attention to your data. She is forthcoming...When I asked about supplements or various treatments I had read about, she would answer honestly as to whether or not she felt data on that particular topic was persuasive or not...
Gunay [nurse at Reproductive Fertility] was warm, professional, and organized. I felt safe and confident with her as Dr. Goldstein's support. Melissa, Care Coordinator, and was very responsive about administrative questions, especially when I was changing RE's at the 11th hour (from another office to Dr. Goldstein). She schedule me for Diagnostic Ultrasound with speedy turnaround....
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein stays on top of the latest scientific research, which is always changing in the field of ART, thus something I find valuable. When I asked about supplements or various treatments I had read about, she would answer honestly as to whether or not she felt data on that particular topic was persuasive or not. She is highly attentive to patient results as they unfold, conducted all ultrasounds directly, and called me with bloodwork results herself. I feel very much that she cares sincerely about her patients' outcomes, and prides herself in providing excellent care. It is clear she is rooting for each individual to have ideal outcomes (given the realities of the data). While it is a plus to have a female RE, there were other female RE's that I did not want to work with, based on reviews. Dr. Goldstein's reviews are stellar, and were ultimately the reason I switched RE's just before starting ER 1. I had already done my AMH and Consult with another clinic (with good reviews), but my gut said to go with Dr. Goldstein. My first ER (of 2 planned) began with a sub-optimal reaction to one part of the protocol. I decided to continue forward and Dr. Goldstein was supportive of the decision. She ultimately left it up to me since there were upsides/downsides to canceling vs. continuing. Since your first Cycle always has a Diagnostic element to it, I chalked it up to "this is all part of it", and continued with Stims, hoping for the best.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Definitely meet with her. Do your research and interview several RE's, but she is worthy of your shortlist! If you have underlying health issues that affect fertility, be forthcoming, as well as reading about your individual circumstances. Your consult is a great place to get a feel for how your questions, concerns, treatment, and interactions will continue. Do your homework, then go with your gut. Good luck!
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
I interviewed 3 RE's from my shortlist (whittled down via extensive research), and Dr. Goldstein was my favorite. She is highly responsive via email. She genuinely cares about her patients and is attentive to your Ultrasounds, Bloodwork, and anything else you might bring up as a relevant health concern. Every Ultrasound was conducted directly by her, not just a Technician. She pays attention to your data. She is forthcoming.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
First ER: Microdose Leuprolide Protocol, Gonal-F (or Follistim, same thing), Menopur. Pregnyl 10000 Trigger shot. Additionally, we discussed BCP or Estrace priming to line up the follicles. I went with Estrace, because it tends to suppress for fewer patients. Second ER m: same, minus Estrace, as I happen to have a sensitive system, and Estrace did not work well for me compared to most patients. We also discussed alternately trying Antagonist protocol, but since the initial protocol seemed to prompt a good response (minus Estrace) and minimal side effects for my body, we will likely repeat same with the one omission. Additionally (*not per her protocol*), I chose to do Acupuncture 1x/week in the 5 weeks leading up to ER, and 1x/month prior to that for about 6-months. I started supplements about 6-months before (not rigorously, but occasionally, and at lower doses early on). Then upped to daily supplements in the 5 weeks leading up to ER. Most of the supplements came from "It Starts with the Egg" or lists I read about from similar recommendations, forums, or friends' RE's. Per Dr. Goldstein, CoQ10 is the one that is most impactful (and if you do a lot of reading, that is the one that has the clearest science), so she said whatever I wanted to take outside of that was up to me.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Gunay)
Gunay was warm, professional, and organized. I felt safe and confident with her as Dr. Goldstein's support. Melissa, Care Coordinator, and was very responsive about administrative questions, especially when I was changing RE's at the 11th hour (from another office to Dr. Goldstein). She schedule me for Diagnostic Ultrasound with speedy turnaround.
Describe your experience with Reproductive Fertility.
Dr. Goldstein is the reason I chose this clinic, and I do not regret the choice. I feel confident going into another cycle. All clinics (as in any business) are a mix of humans, all humans are complex and varied. :) I felt grateful that the people I spent the most time interacting with in this clinic are top folks.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
I paid upfront Professional Fees for 2 ER cycles, which was discounted more than paying for 2 Single ER Cycles separately. This part of the fee was comparable to other LA clinics. Surgery/Anesthesia/Storage line items higher than other LA clinics I compared with. Cancellation of Cycle Fees more strict than some other Clinics I compared to. Fees for everything *after* Egg Retrieval (ICSI, PGT, Thawing, Assisted Hatching, Implantation) higher than the other clinics I compared to, but my upfront Egg Retrieval seemed slightly lower if I paid for 2 cycles. Long term, I will end up paying more than the other 2 clinics I narrowed to, but my upfront costs for 2 ER retrievals were comparable, so I am kind of caught in the middle, as you generally are safer staying with same clinic for thawing, embryos, PGT, and implantation, but I noticed that the Lab fees, Storage, and all individual line items AFTER ER are higher. Everything except the initial professional fees run a bit higher. One surprise cost was that the Lab (where surgery is done) charges another $750 ($712.50 on auto-pay)/ year, beyond the $1200 fee that is already listed in the line items for the ER. That said, I think they are comparable with many well-rated LA clinics. Not necessarily the highest end of the spectrum, but within the mid-to-above middle range. The tough thing about fees for Fertility Services, is you don't really get a full menu of rates for everything you need (until the very end of the line) from any clinic. Rare exceptions to this rule are CNY (obviously a budget place), and maybe KindBody who seems to be more upfront about pricing. I noticed friends who did this procedure in NY city had lower costs, but maybe IVF/Egg Freezing just costs more in LA than NY (rare for most costs).
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
We haven't gotten that far yet, but I believe I have read here that she believes in single embryo transfer. Again, I have not had this discussion with her, just what I believe I read online, so please verify yourself directly.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
10
10
Age 34 - 35
1 IUI
Unexplained
Other
Income $100K - $199K
Accountant
Strongly Recommends
Strongly Recommends
Successful
Dr Goldstein is the perfect balance of optimism and realism...Dr Goldstein encouraged my questions (and after hours emails!) at all times...Appointments with Dr Goldstein are on time, not too long, not too short and always a pleasure. We always have a laugh...Trust her advice and list of practitioners (especially for the HSG test which can be painful but was made a good experience due to her thoughtful referrals)...
[Reproductive Fertility] Strengths - free valet parking on site, cheap parking rate, clinic and lab all in one location...Nurse Gunay was amazing - supportive and so excited for me! Always prints off my pictures to takes home and schedules me around work times...the patient coordinator made the call to check this [insurance] for me, AND got it in writing from my insurance, so when the insurance tried to charge me for labs, I had the email and BOOM charges gone...
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr Goldstein is the perfect balance of optimism and realism - I am someone who needs the facts and needs to understand exactly what is going on with me, and Dr Goldstein encouraged my questions (and after hours emails!) at all times. I truly believe she accurately predicated why I was having fertility issues and was able to resolve them ON THE FIRST TRY. Appointments with Dr Goldstein are on time, not too long, not too short and always a pleasure. We always have a laugh.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Book now. Do not delay. Trust her advice and list of practitioners (especially for the HSG test which can be painful but was made a good experience due to her thoughtful referrals) and you're set. Don't wait. Do it now. Fertility is a very tenuous thing, and I wish I had of seen Dr Goldstein years earlier.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
From the very first appointment Dr Goldstein was warm, funny, uplifting and informative. She made me feel normal, and her confidence that she would get me pregnant had me trusting her from day one. I am so so happy I was recommended to Dr Goldstein by my friend.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
1. Blood tests for genetics diseases and STI's for both me and hubby 2. HSG dye test at referred clinic (thank god I went there - this procedure can be overly drawn out and painful but the Dr was amazing and we were done in minutes.) 3. Monitoring of egg production via ultrasound while on clomid for 5 days 4. Ultrasound before insemination reveals clomid produced eggs but thinned out my uterus, Dr Goldstein was very honest in saying this round might not be optimal, BUT if we do get pregnant it would not impact the pregnancy. Told me that next round we can use different drugs so left feeling hopeful and not defeated. 5. Arrived for sperm collection and IUI. Clinic saw us on a Saturday which was AMAZING! Dr again stressed that this could be a practice round - very good job managing my expectations 6. Blood test to check pregnancy two weeks later 7. PREGNANT! Dr Goldstein shared my joy 8. First scan - TWINS! Over the moon. She made a dream come true for us. Little heartbeats present.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Nurse Gunay )
Nurse Gunay was amazing - supportive and so excited for me! Always prints off my pictures to takes home and schedules me around work times.
Describe your experience with Reproductive Fertility.
Strengths - free valet parking on site, cheap parking rate, clinic and lab all in one location, very nice looking clinic with the most delicious candy at the front desk and tea and coffee and magazines and tv. No complaints here! Oh - they are nice and quick to come in and see you after you're undressed - no waiting around pant less haha
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Totally covered by insurance AND the patient coordinator made the call to check this for me, AND got it in writing from my insurance, so when the insurance tried to charge me for labs, I had the email and BOOM charges gone. I only pay a co pay for any additional appointments not related to IUI and even then it's only $35 a pop. Ultrasounds free under insurance.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
I did not do this procedure
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
10
10
Age 41 - 42
1 IVF
Male Factor
European
Latinx
Income $200K - $499K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein was absolutely fantastic the entire way through the process. From the initial consultation, where she clearly laid out our options with a frank and honest discussion, to all of the times we emailed her with question and she responded within minutes to hours rather than days...We never felt pressured into one treatment or another; she made it very clear she was there to support whatever we needed. When we had questions we could email or call her, and we received responses usually within an hour, and this was even after hours...
the clinic [Reproductive Fertility] was easy to find, clean and modern, and we were receiving ultrasounds weekly so we always knew what was going on with the babies. They also went out of their way to work with my insurance (as I had fertility benefits I was able to use)...The nursing staff was fantastic. There were two or three nurses that we saw with regularity, and each were attentive and helpful....
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein is extremely knowledgeable, friendly, and very easy to talk to. We never felt pressured into one treatment or another; she made it very clear she was there to support whatever we needed. When we had questions we could email or call her, and we received responses usually within an hour, and this was even after hours. We could not have been more happy with our choice of doctor.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Go with Dr. Goldstein. She was fantastic and very willing to answer all questions we had. It is extremely obvious she valued us as people, not just as a source of income.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein was absolutely fantastic the entire way through the process. From the initial consultation, where she clearly laid out our options with a frank and honest discussion, to all of the times we emailed her with question and she responded within minutes to hours rather than days, she was great. If we were to go through a second round we would absolutely go with Dr. Goldstein again.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
The primary issue we had with getting pregnant was male factor infertility. Dr. Goldstein's examination of my wife showed no problems on her side, and that we were ideal candidates for IVF (while my sperm count was a bit low, it was well over what was needed for IVF). She offered IUI, but given our ages we opted for the highest chance of success with IVF. She used a natural cycle approach, so we timed the medication the injectable medication in accordance to when her last cycle was. While taking the full round of injections we visited Dr. Goldstein at least twice a week for ultrasounds (which she herself conducted) and blood testing. At all times we could tell how the eggs were growing where she was. After the "trigger shot", there was the egg retrieval, which again was done by Dr. Goldstein. The eggs were fertilized and frozen in preparation for my wife's next cycle (again, in accordance with her natural cycle approach). A couple weeks (I believe) after the next cycle, we went back in for the transfer. Again, Dr. Goldstein did this. I was able to join my wife in the room while this happened, and she even provided us a picture of the embryo prior to implantation. After the transfer, we continued following up with Dr. Goldstein, and we were scheduled to come back into the office to test and see if the transfer was successful. My wife and I were very excited though so we took at home test -- success. We emailed Dr. Goldstein, and she replied within a few minutes (which was typical for her) with a very excited email and we moved up the visit to confirm. The first ultrasound that occurred after this period we were in for a surprise. Though Dr. Goldstein had implanted only one embryo, there were now two babies growing. Dr. Goldstein had been very clear that there was an increased chance for this to happen prior to the beginning of treatment due to "assisted hatching". Throughout the first 10 weeks after implantation Dr. Goldstein continued to have us come in weekly to check on their growth As we continued through the 10 weeks, we also did a genetic screening test using my wife's blood (non-invasive for the babies) and the results came back that they were genetically normal and that they were identical baby boys. Dr. Goldstein was always careful to check with us before she told us the sex to ensure we wanted to know. After the 10 weeks, we transferred to the OB doctor who will be delivering the twins.
Describe your experience with the nursing staff at Reproductive Fertility.
The nursing staff was fantastic. There were two or three nurses that we saw with regularity, and each were attentive and helpful.
Describe your experience with Reproductive Fertility.
I honestly don't know of any weaknesses. The only doctor we saw at the clinic was Dr. Goldstein, so I can't speak to the other doctors' competencies. However, the clinic was easy to find, clean and modern, and we were receiving ultrasounds weekly so we always knew what was going on with the babies. They also went out of their way to work with my insurance (as I had fertility benefits I was able to use).
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
I believe it was about $20K for the full freeze / transfer cycle and associated medications. However, I had an absolutely amazing fertility benefit called Progyny so my portion was only around $2K.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Dr. Goldstein had all the embryos tested and ranked according to how well developed they were. Her strong opinion was that we start out with only one embryo transfer, and so this is what we did. The embryo that we chose was the "healthiest" one available.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2021, Consult
10
9
Age 38
2 Egg Freezing
Recurrent Pregnancy Loss
Ashkenazi Jewish
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Goldstein took a thorough history for both me and my husband, and explained well to us what could be contributing to our recurrent miscarriages. She ran tests on what she thought were all necessary rule outs...without testing for things that she thought were frivolous--though I got the impression that she would run other tests if I requested them...She was responsive at all times, gentle, validating, and patient...
Front desk staff [at Reproductive Fertility] is kind, responsive, and friendly. Parking was easy--there's a garage that you can pay for, but we were amazingly able to find parking on sunset. We saw the doctor herself and not nursing staff in her place...When we requested medical records she [nurse] was quick to respond, and when we needed tests ordered she got us the slips right away...
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein took a thorough history for both me and my husband, and explained well to us what could be contributing to our recurrent miscarriages. She ran tests on what she thought were all necessary rule outs (noting that the likelihood was simply poor egg quality, but testing for other possibilities) without testing for things that she thought were frivolous--though I got the impression that she would run other tests if I requested them. We made the decision to do IVF with eggs I had frozen a few years ago, and she explained what that process and all the risks would be for that. However, during the process of getting started with those eggs, I got pregnant again. I emailed her on a Sunday to tell her--but I was not hopeful at all given our history. She was immediately responsive, and positive but not annoyingly so given my emotional state. I asked her if I should use progesterone supplements because I'd read about that for women with recurrent miscarriages. She said she did not think there was evidence that I needed it yet and I should get tested for HCG/progesterone the next day, but offered to write the prescription anyway if it would help me feel better because it wouldn't hurt. I've never experienced that from a doctor before--I've been told no each time I asked an OB. I took her up on the offer and started the sups, and did HCG beta testing the next day. She called me personally with results as soon as they came in. Because the pregnancy seems viable so far, we paused on the process for IVF but are keeping the door open. I didn't feel any pressure from her to press forward with the embryo making...I've felt supported the whole way, and if this doesn't go positively, she is someone I would feel incredibly safe doing the next step of this process with.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein addressed my feelings about having had recurrent pregnancy losses, and while she explained the statistics to me and the likelihood of different outcomes with IVF, she was attuned to how my grief/anxiety might impact my choices just as much as the data. She was responsive at all times, gentle, validating, and patient.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Lizette)
Lizette was kind and responsive to emails. We never met in person. Her emails were a bit hard to understand, and we had to call for clarification a couple of times. She seemed to assume we knew more about the process/necessary steps than we did, but explained things in more detail when we asked her specifically. When we requested medical records she was quick to respond, and when we needed tests ordered she got us the slips right away.
Describe your experience with Reproductive Fertility.
The clinic is beautiful, clean, and in a great building. They do blood draws in house, though they send them to quest for results so it's easy enough to go to quest if you prefer. Front desk staff is kind, responsive, and friendly. Parking was easy--there's a garage that you can pay for, but we were amazingly able to find parking on sunset. We saw the doctor herself and not nursing staff in her place. It was as great an experience as something like this can be.
What specific things went wrong at Reproductive Fertility?
  • Lost results
Describe the specific things that went wrong at Reproductive Fertility.
Both my husband and I had a blood test for our karyotypes, STDs, and about a million other things for me but only those two for him...we were waiting for results and eventually were told that the order for his karyotype test had somehow not been logged in the system so Quest never got results for us. It wouldn't have been a huge deal other than he's afraid of needles so getting him to do another blood draw is an uphill battle!
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
2021, Unknown Success
10
10
Age 30
1 IUI
1 IVF
Male Factor
Other
European
Ashkenazi Jewish
Income $500K+
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Goldstein used as little medication as possible and worked to meet my timing needs for the IVF cycle and retrieval. She also was able to meet my needs and special accommodations due to my anxiety and PTSD...She carefully monitored and titrated my medications throughout my more complicated IVF cycle to ensure that I did not get PCOS. She called and checked in on my multiple times throughout the process. Any concerns and she made the time to talk it through with me
The [Reproductive Fertility] practice is great and timely but I feel that they often don’t get back as quickly as I wished. So I found that emailing Dr Ellen Goldstein was just faster...~$21,000 for IVF cycle Not sure of the IUI but it was about 175 for ultrasound and consultation...They are very nice and always were caring and sensitive. I never felt that they were grouchy and always felt welcome.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr Goldstein is attentive to every detail. She is careful and calculated and I trust her medical decisions completely. She carefully monitored and titrated my medications throughout my more complicated IVF cycle to ensure that I did not get PCOS. She called and checked in on my multiple times throughout the process. Any concerns and she made the time to talk it through with me. She was always professional and pleasant at each appointment. Dr Goldstein is always available and I didn’t need to search google for answers because she was always right there with the answer and a return email was often received faster than any google search would have even answered it! She really cares about me as a person and I feel deeply connected. She is part of my team, rooting for me and working with me step by step in this emotional journey. I couldn’t have done this without her (she was the 3rd provider I tried) and thankfully I found her! Every practice has its strengths and I feel that Dr Ellen is the perfect mix of all! Superb medical knowledge and understanding of statistics mixed with the human and faith aspect of knowing that we will do all we can and hope is never lost as it will only take one embryo to have your miracle. And she really gave me hope and continues to. Hopefully we will have our baby soon.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Dr Goldstein was so supportive of me and my husband and gave us all the time in the world that we needed in our initial consultation - highly recommend that you meet with her for an in person consultation! She also is careful about how much of each medication she orders and she watches her spending carefully so that you pay the minimum needed for a successful IVF cycle. If anything comes up, email has been the easiest way for us to reach Dr Goldstein and also by far the fastest.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
While being treated by Dr Goldstein I really feel like she takes the time to talk to me, answer all emails, share my emotions and discuss the depths of whatever comes up in this process. She was willing to adjust and work with me in ways no other Dr was able - such as adjusting my timing of treatment to avoid Saturdays as much as possible for religious observances, she made adaptations to the typical procedures to accommodate for my needs as a result of my PTSD, she answered emails and call late at night and was available at a drop of a hat when things were confusing or unclear during the IVF cycle. She tracked all my cycle and meds as a human and I felt like I was her only patient!
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
Dr Goldstein used as little medication as possible and worked to meet my timing needs for the IVF cycle and retrieval. She also was able to meet my needs and special accommodations due to my anxiety and PTSD.
Describe your experience with Reproductive Fertility.
The practice is great and timely but I feel that they often don’t get back as quickly as I wished. So I found that emailing Dr Ellen Goldstein was just faster! They are very nice and always were caring and sensitive. I never felt that they were grouchy and always felt welcome.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
~$21,000 for IVF cycle Not sure of the IUI but it was about 175 for ultrasound and consultation
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Haven’t had this as part of my treatment
What specific things went wrong at Reproductive Fertility?
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at Reproductive Fertility.
Somehow the front desk staff lost some documents that we filled out and we had to have them resent a second time. They also didn’t call with my results until after I requested the results from the doctor. I was expecting the nurse to call me when the results were received.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, 21 Eggs Frozen
10
8
Age 35
2 Egg Freezing
European
Income $100K - $199K
Consultant
Strongly Recommends
Neutral
Successful
I had my consultation with Dr. Goldstein who instead of diving into statistics or the numbers, started by getting to know me as a human including why I was pursuing this path, where I was at in life, what kind of support I had throughout the upcoming process, etc and she tailored her care and support to match. The "data" and numbers came only after there was an established mutual respect and trust that she cared about ME. I left the consultation feeling truly empowered and that she was going to be by my side the entire way. And I was right. My first injection was scheduled to be the day their office shut down due to the Pandemic in the early days in Mar 2020. The devastatio
Single egg freezing treatment [at Reproductive Fertility]: $5100 Anesthesia: $500 Operating Room Fee: $1500 Cryopreservation of egg: $1200 Per cycle...The clinic is very boutique feeling in a central location. Parking is a bit annoying and can get expensive but you can sometimes find street parking if you plan ahead. If you're just going for a blood draw, let the valet know and they won't take your car far. The front desk/billing department responding in a timely manner and my experiences were fine, however, there were times with other patients who I presume were in more sensitive situations than I, that I felt the compassion and care Dr Goldstein and Gunay show wasn't quite there and that at times, they were treated simply as a person who owes a bill. while this doesn't impede the care in any way, it's something to be aware of and be sure that you fully understand the pricing and terms. Read the contract thoroughly. I did and did not have any questions or issues but this is the only area where I witnessed some area of concern or question.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein's communication and bedside manner are unmatched. She has this way of putting you at ease. She has genuine care and compassion and adjusts treatment based on what's best for you, understanding it's not always the outcome or information you want to hear. In my first cycle, I was not responding to the medication as we had anticipated. At my consult, I had I believe 17 follicles showing. On day 5, I had only 9 follicles and they were all growing very small. She expressed I might be a rare case that she might recommend cancelling. Because finances were not an issue for me regarding medication, she encouraged us to wait two more days to see the results and for me to de-stress as much as possible. I did and when I came back, my numbers had made a pretty significant rebound. We did have to adjust my number of days of stimulation but we ultimately ended up with 12 frozen eggs. Going from a potential cancellation to 12 eggs was just incredible and I'm thankful for her expertise and glad we held out. I wanted to do two back to back cycles but my numbers just weren't looking great so while we could have in theory proceeded, she advised me to wait and give myself a break. While disappointing, I appreciated her advice and the second cycle eventually occurred with another round of success.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Come prepared with your questions, but don't stress if you don't know what to ask. She will educate you every step of the way and you can trust she's not out to just get money. She will always recommend what's best for you, but also understands this is a physical, mental, and financially tolling process. Based on your needs in each of those spaces, she will tailor her approach to how you address if things don't go as planned. I no longer live in LA but would happily fly back if I do another round or need to go through IVF in the future - she's that good.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein has the most incredible bedside manner of any doctor I have ever met. This is NOT an exaggeration. Fertility decisions are never easy, whether you're faced with the unexpected or are trying to plan. It is an extremely personal process with a physical and emotional toll. I had my consultation with Dr. Goldstein who instead of diving into statistics or the numbers, started by getting to know me as a human including why I was pursuing this path, where I was at in life, what kind of support I had throughout the upcoming process, etc and she tailored her care and support to match. The "data" and numbers came only after there was an established mutual respect and trust that she cared about ME. I left the consultation feeling truly empowered and that she was going to be by my side the entire way. And I was right. My first injection was scheduled to be the day their office shut down due to the Pandemic in the early days in Mar 2020. The devastation and unknowns were heartbreaking (especially as a single woman) but she helped level with me and I felt tremendously supported during a time of uneasiness for everyone. She checked in over the coming weeks just to see how I was doing and update me on the latest and when we got the green light to move forward again, she was ready. This time I had less support than I had anticipated due to the pandemic and again, as a single woman, I felt like she was the emotional support I needed. I didn't just feel like I had a knowledgeable practitioner, I felt like I had a friend who genuinely cared about me and looking back, I can't imagine having gone through this process with some of the dr's my friends have used. She performed every one of my ultrasounds, called with all of my results, always made sure I was knowledgeable about my levels, how many follicles I had, what sizes they were, and most importantly, educated me continuously at each and every visit. I never once felt lost or in the dark about what was to come and I know so much more about fertility in general thanks to her. When I went to do my second cycle, my body wasn't ready and she found the best way to share the news that I should take a break. We could have pushed forward but she wanted the best results for me. When I did resume for the second cycle after a short break, she carefully considered the adjustments we would make and I had another positive outcome.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
First round: Birth Control Menopur Gonal F Cetrotide Novarel Second round (I think this is what I took - might be off on one of these): No birth control (it suppressed my ovaries too much) Menopur Gonal F Lupron Pregnyl Rationale for changing up the second round is that the birth control seemed to suppress my ovaries and my eggs were not all grow at the same size (there was one too large from very early on). The second round, all my eggs grew at the appropriate sizes and together. We suspect the stress of Covid, BLM, and having to start/stop treatment and unknowns related to covid played a factor in my slightly lower than expected numbers (when I destressed, numbers went up). She also recommended some great therapists to speak with since I was suddenly alone, in lockdown, doing this challenging alone. I found an incredible and experienced fertility therapist who really helped as well.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Gunay)
Gunay was absolutely incredible. My pharmacy told me that her notes regarding my prescription were the most clear, detailed notes they'd ever seen! She was incredibly timely in responding with any questions that I had and ensuring I understood everything Dr. Goldstein stated. She was always the last person I spoke with before leaving the office. She had an equally warm and compassionate bedside manner and approach. There were other nurses who did my blood draw and while my interactions were minimal, all were friendly and helped distract me (I'm terrified of needles). Gunay and Dr. Goldstein are a power couple in my opinion.
Describe your experience with Reproductive Fertility.
The clinic is very boutique feeling in a central location. Parking is a bit annoying and can get expensive but you can sometimes find street parking if you plan ahead. If you're just going for a blood draw, let the valet know and they won't take your car far. The front desk/billing department responding in a timely manner and my experiences were fine, however, there were times with other patients who I presume were in more sensitive situations than I, that I felt the compassion and care Dr Goldstein and Gunay show wasn't quite there and that at times, they were treated simply as a person who owes a bill. while this doesn't impede the care in any way, it's something to be aware of and be sure that you fully understand the pricing and terms. Read the contract thoroughly. I did and did not have any questions or issues but this is the only area where I witnessed some area of concern or question.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Single egg freezing treatment: $5100 Anesthesia: $500 Operating Room Fee: $1500 Cryopreservation of egg: $1200 Per cycle
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 33 - 34
1 IVF
Recurrent Pregnancy Loss
European
Income $200K - $499K
Operations
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein took the time to ensure that my husband and I were active participants in our care. She completed a very thorough diagnostic workup that covered all bases. She discovered a small amount of scar tissue in my uterus, and recommended a hysteroscopy to remove it. My husband and felt comfortable and confident going into the surgery, and it went beautifully. After the hysteroscopy, we decided we wanted to pursue IVF, and Dr. Goldstein walked us through what the process would look like. She provided expert medical recommendations, but never pushed us in a specific direction. Instead she made sure we had the knowledge we needed to determine what course of action we were comfortable with, and supported us in our decision. Throughout the entire process, Dr. Goldstein was very hands-on. I saw her for every one of my appointmen
The office [Reproductive Fertility] is beautiful, and the staff was always welcoming and helpful. It's a comfortable place. All interactions I have had here have been lovely, and I'd highly recommend it. The clinic's website is also great; easy to navigate, and contains a wealth of information...I was always able to find an appointment time that worked well with my schedule. Our IVF cycle was very successful, and thanks to Dr. Goldstein’s communication and compassion, I felt at ease and comfortable throughout the entire process. I always knew what to expect, and as a result the stress level was very low. We are incredibly grateful to have 11 beautiful, genetically normal embryos.
How was your experience with Ellen Goldstein at Reproductive Fertility?
My husband and I sought treatment from Dr. Goldstein after experiencing our third consecutive miscarriage. We were heartbroken, exhausted, anxious - all the feelings that accompany loss of this magnitude. Dr. Goldstein gave us hope, and helped me to find the courage necessary to continue our journey. I am so deeply thankful to have found her, and cannot emphasize enough how comfortable I was throughout my IVF journey thanks to her outstanding care. First and foremost, Dr. Goldstein took the time to ensure that my husband and I were active participants in our care. She completed a very thorough diagnostic workup that covered all bases. She discovered a small amount of scar tissue in my uterus, and recommended a hysteroscopy to remove it. My husband and felt comfortable and confident going into the surgery, and it went beautifully. After the hysteroscopy, we decided we wanted to pursue IVF, and Dr. Goldstein walked us through what the process would look like. She provided expert medical recommendations, but never pushed us in a specific direction. Instead she made sure we had the knowledge we needed to determine what course of action we were comfortable with, and supported us in our decision. Throughout the entire process, Dr. Goldstein was very hands-on. I saw her for every one of my appointments, and she preformed all my procedures. Her communication was exemplary; far above and beyond that of any other physician I’ve had. Dr. Goldstein personally responded to all inquiries quickly, including those I had on evenings and weekends. She also proactively reached out with frequent updates so we were always very well informed about where we were in the process. Dr. Goldstein and her office were also flexible, and I was always able to find an appointment time that worked well with my schedule. Our IVF cycle was very successful, and thanks to Dr. Goldstein’s communication and compassion, I felt at ease and comfortable throughout the entire process. I always knew what to expect, and as a result the stress level was very low. We are incredibly grateful to have 11 beautiful, genetically normal embryos.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein truly made my husband and I feel like valued members of a team throughout our treatment process. From day one, she ensured we felt comfortable and confident in our understanding of our diagnosis and subsequent treatment. She is extremely accessible and lightning fast in her responses to any inquiries we had. We always felt valued, prioritized, and included every step of the way. We both feel incredibly lucky to have found such a dedicated, knowledgable and compassionate physician to care for us on our journey.
Describe your experience with Reproductive Fertility.
The office is beautiful, and the staff was always welcoming and helpful. It's a comfortable place. All interactions I have had here have been lovely, and I'd highly recommend it. The clinic's website is also great; easy to navigate, and contains a wealth of information.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Unsuccessful
10
10
Age 39
3 IUI
Donor Sperm
Other
Prefer not to answer
Income $50K - $99K
Consultant
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I had a Hysteroscopy to remove the polyp in my uterus [with Dr. Ellen Goldstein]. This step was done first before I started my IUI cycle... She has made sure I have understood all my options every step of the way. She has called me, emailed and during these uncertain times she's set up a phone meeting so we can plan our next steps once we have the green light. I am so grateful I found her and no matter what my results are, I know I have a doctor on my side that holds my best interest at heart.
I was assigned Kyra as my nurse [at Reproductive Fertility] , I would receive emails and phone calls keeping me informed of appointments and what I should expect...It's a beautiful and clean space. The waiting room, even though I am not ever waiting for long, is very comfortable. Every room I have been is clean and maintained. It doesn't feel like a doctors office, especially none of the ones I've been in...I had a Hysteroscopy to remove the polyp in my uterus. This step was done first before I started my IUI cycle.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein is the first doctor that took the time to explain why I am having difficulty conceiving. She has the prefect marriage of honesty and compassion without making you feel dim-witted. Within the first week of meeting her she scheduled a saline ultrasound that allowed her to see that I had polyps in my uterus. I feel like I have moved forward and have gotten so much accomplished within four months of knowing and working with her.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
I'd say meet with her. She does have your back. I was so vulnerable our first meeting and she has shown me that I can trust her.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
I honestly I am so happy to be working with Dr. Goldstein. She has made sure I have understood all my options every step of the way. She has called me, emailed and during these uncertain times she's set up a phone meeting so we can plan our next steps once we have the green light. I am so grateful I found her and no matter what my results are, I know I have a doctor on my side that holds my best interest at heart.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
I had a Hysteroscopy to remove the polyp in my uterus. This step was done first before I started my IUI cycle.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Kyra)
When I was assigned Kyra as my nurse, I would receive emails and phone calls keeping me informed of appointments and what I should expect.
Describe your experience with Reproductive Fertility.
It's a beautiful and clean space. The waiting room, even though I am not ever waiting for long, is very comfortable. Every room I have been is clean and maintained. It doesn't feel like a doctors office, especially none of the ones I've been in.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
I was fortunate that I only had to pay out of pocket for one procedure, hysterscopy. I called many hospitals in the area and found paying the $3,000 was the best option, financially.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
Burbank (closed)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
10
10
Age 33 - 35
7 IUI
1 IVF
Anovulation
Unexplained
European
Income $200K - $499K
Professor
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
my case was complicated by chronic endometritis with significant inflammation and Dr. Goldstein tailored the approach to ensure the best possible outcome (I only had two viable embryos, so it was important to do everything possible for a successful transfer). Ultimately, I underwent immunosuppression leading up to and following the transfer and am now almost 8-weeks pregnant...she never makes you feel judged, instead providing reassurance and answering questions with warmth and empathy.
The clinic [Reproductive Fertility] is clean, comfortable, and welcoming. Allow time for parking, as it can be a little difficult (street parking is available, though sometimes not very close, depending on time of appointment)...Dr. Goldstein approached my treatment in a very individualized way, tailoring the plan to my unique needs, both with my first child (Dr. Goldstein went against “protocol” to ensure the best outcome given my body’s response to certain injectables) and with my current pregnancy (tirelessly researching and consulting with other experts in the field to maximize the chance of IVF success despite my chronic endometritis with significant inflammation).
How was your experience with Ellen Goldstein at Reproductive Fertility?
I could not be happier with Dr. Goldstein. I first saw her in 2017 at Kaiser after two other IUIs and a miscarriage. Despite Kaiser’s protocol, she decided to adjust the approach (gonal-f vs another menopur cycle) based on my history and risk factors, which resulted in my beautiful baby girl. After multiple failed IUIs at Kaiser in 2019, I decided to pursue IVF with Dr. Goldstein at her private practice. At that point, significant inflammation was noted on endometrial biopsy and I was diagnosed with chronic endometritis, thought to reflect infection from prior IUI. Dr. Goldstein did everything possible to ensure a good outcome despite this complication (e.g., researching, consulting, working with lab techs to figure out a way to culture my samples to obtain more information for better treatment planning). She explained all my options thoroughly and with empathy, every step of the way. When it became more apparent that my inflammation was likely an autoimmune response (as opposed to infection), she consulted with colleagues from across the nation to develop an immunosupression plan for my FET. I am now almost 8-weeks pregnant (strong heartbeat, on-track development).
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
IVF is scary, so share any and all of your worries with Dr. Goldstein - she never makes you feel judged, instead providing reassurance and answering questions with warmth and empathy.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein approached my treatment in a very individualized way, tailoring the plan to my unique needs, both with my first child (Dr. Goldstein went against “protocol” to ensure the best outcome given my body’s response to certain injectables) and with my current pregnancy (tirelessly researching and consulting with other experts in the field to maximize the chance of IVF success despite my chronic endometritis with significant inflammation).
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
2017: Gonal-f IUI - she chose Gonal-f (vs menopur) since my body did not respond well to menopur (my lining was very thin and I ended up miscarrying at almost 7-weeks during the previous cycle). This was at Kaiser, so I was not always scheduled to see her, and when another doctor told me I had to try another cycle with menopur first (as per Kaiser protocol), I asked for Dr. Goldstein and she advocated for me. This resulted in my daughter. 2019: Egg retrieval, FET (5-day) - as I described earlier, my case was complicated by chronic endometritis with significant inflammation and Dr. Goldstein tailored the approach to ensure the best possible outcome (I only had two viable embryos, so it was important to do everything possible for a successful transfer). Ultimately, I underwent immunosuppression leading up to and following the transfer and am now almost 8-weeks pregnant.
Describe your experience with Reproductive Fertility.
The clinic is clean, comfortable, and welcoming. Allow time for parking, as it can be a little difficult (street parking is available, though sometimes not very close, depending on time of appointment).
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Dr. Goldstein highly recommended eSET for me for several reasons. My first pregnancy was complicated (my daughter was born preterm and with low birth weight following a rare placental abnormality) and a multiple pregnancy would increase my risk of complications this time around. With the chronic endometritis, we also did not want to transfer both of my viable embryos together, in case the inflammation interfered with implantation, etc. (better to have a second chance than losing them both at once).
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
Burbank (closed)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 39
7 IUI
2 Egg Freezing
IVF
Poor Egg Quality
Unexplained
South Asian
Income $200K - $499K
Consultant
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein always took care to listen to all of my questions and did everything she could to give me the most information. She has the most calm and gentle bedside manner, but at the same time comes across extremely confident and knowledgeable. I always felt like she prioritized me and my partner's situation - but I'm sure she makes all of her patients feel that way because she is just so sincere!...She always followed up with me herself - not through a nurse - even letting me know I could call her in the evening if I had questions about a new medication/dosing procedure. She's fantastic. I can't say enough good things about my experiences as her patient.
The nurses here [Reproductive Fertility] are all nice and try to do everything they can to meet your needs and answer your questions...The one complaint I have about the clinic is the accounting department. The way they process your charges and calculate your totals are not on time, not transparent, and hardly ever pro-active. I am always approaching them asking for an update. They don't reach out to me on their own...I believe for 3 IVF cycles (one had to be converted into an IUI because I didn't have too many f
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein is very knowledgeable and thoughtful about her approach to infertility. She really does take each case individually, and takes time to make decisions that she thinks would be best to give you the best results. I always felt like she tried to provide me with the best possible solutions/medications/strategies to help us conceive. I always saw Dr. Goldstein when I came for my appointments, and she even came early at 7:30 am because she knew my work day started so early. She always followed up with me herself - not through a nurse - even letting me know I could call her in the evening if I had questions about a new medication/dosing procedure. She's fantastic. I can't say enough good things about my experiences as her patient.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Don't look anywhere else - she's an amazing physician who is ALWAYS looking out for you and your best interest.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein always took care to listen to all of my questions and did everything she could to give me the most information. She has the most calm and gentle bedside manner, but at the same time comes across extremely confident and knowledgeable. I always felt like she prioritized me and my partner's situation - but I'm sure she makes all of her patients feel that way because she is just so sincere!
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
I remember that for my first IVF cycle, I wasn't taking anything except my usual prenatal pills, folic acid and calcium supplements. For my next cycle, she recommended that I take an additional 4- 5 supplements which she said might produce better follicular counts. In addition, she slightly changed the medications I used from one cycle to the next, again, because she believed they would produce better results for me.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Kyra Jackson)
The nurses here are all nice and try to do everything they can to meet your needs and answer your questions.
Describe your experience with Reproductive Fertility.
I would recommend this clinic because of Dr. Goldstein alone. She's the best doctor I've ever had, and especially for a such a sensitive and emotional time in my life, I'm so lucky to have found her. The one complaint I have about the clinic is the accounting department. The way they process your charges and calculate your totals are not on time, not transparent, and hardly ever pro-active. I am always approaching them asking for an update. They don't reach out to me on their own.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
I don't have the exact figures, but they were running a promotion at the time we first started seeing the clinic. I believe for 3 IVF cycles (one had to be converted into an IUI because I didn't have too many follicles that cycle), it was roughly $30K. Please note: we already had 80% of our medications, so we only had to buy 20%, and that is not included in the $30K figure.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
Burbank (closed)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
10
10
Age 32 - 33
IVF
Recurrent Pregnancy Loss
Unexplained
East Asian
Income $200K - $499K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Ellen was exemplary in all capacities. We arrived to Dr. Ellen with unexplained infertility after trying for over a year. Ellen undertook thorough diagnostics of both myself and my partner in order to develop a treatment plan. She was consistently on top of information, compassionate, and extremely accessible. ...Following the second miscarriage, Ellen successfully diagnosed me as suffering from a rare condition known as anti-phospholipid syndrome....I would unconditionally recommend Dr. Ellen Goldstein to any patient who is looking for a charismatic, exceptionally bright, and compassionate doctor to handle the most complicated of medical case
They [Reproductive Fertility] were caring, responsive, and well coordinated. Watching Dr. Ellen [Goldstein] communicate with her team demonstrated her commitment not only to patients but also her colleagues. It was easy to see that her entire practice is one of respect between the physician and their nursing team...The Fertility Clinic is well managed, responsive to patients, and an efficient vehicle for this excellent doctor to treat their patients. I recommend this environment to all patients..... She was warm and emotionally involved throughout my entire medical saga using her emotional intelligence and vast medical knowledge.
How was your experience with Ellen Goldstein at Reproductive Fertility?
After we saw Dr. Ellen, we became pregnant two times on our own without medical intervention and sadly suffered devastating miscarriages at 8 and 13 weeks respectively. Dr. Ellen was consistently involved, present, and intimately involved with the entire care team to review results and develop a course of action for both my reproductive future and my health. Following the second miscarriage, Ellen successfully diagnosed me as suffering from a rare condition known as anti-phospholipid syndrome. With that she developed treatment options while also providing an immensely caring resource to help my husband and I through this tragic period. She was warm and emotionally involved throughout my entire medical saga using her emotional intelligence and vast medical knowledge.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
I would unconditionally recommend Dr. Ellen Goldstein to any patient who is looking for a charismatic, exceptionally bright, and compassionate doctor to handle the most complicated of medical cases. She is highly trained, incredibly experienced, and approaches each patient with the utmost determination. I would advise all of her patients to approach Dr. Ellen with an open transparent attitude and a cooperative desire to build their team for their reproductive future.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Ellen was exemplary in all capacities. We arrived to Dr. Ellen with unexplained infertility after trying for over a year. Ellen undertook thorough diagnostics of both myself and my partner in order to develop a treatment plan. She was consistently on top of information, compassionate, and extremely accessible. Following the results of her meticulous studies, she recommended treatment with IUI and clomid. However we finally got pregnant on our own.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
We started to get pregnant on our own following our workup and Ellen's close monitoring. Sadly for our case of unexplained fertility and recurrent pregnancy loss stemming from undiagnosed LUPUS, anti-phospholipid syndrome, and what would later become the most severe form of preeclampsia, HELP syndrome in which I lost my 3rd pregnancy and nearly died. Had it not been for Ellen, I would have died. She was the leader of of OBGYN team, and was constantly involved with 65 specialists from 15 specialties at UCLA Ronald Reagan as they fought for my life. Even as I spent 7 days in ICU, Dr. Ellen was constantly involved, watching my medical data and providing feedback, leadership, and support to my family and husband as I was incapacitated.
Describe your experience with the nursing staff at Reproductive Fertility.
They were caring, responsive, and well coordinated. Watching Dr. Ellen communicate with her team demonstrated her commitment not only to patients but also her colleagues. It was easy to see that her entire practice is one of respect between the physician and their nursing team.
Describe your experience with Reproductive Fertility.
The Fertility Clinic is well managed, responsive to patients, and an efficient vehicle for this excellent doctor to treat their patients. I recommend this environment to all patients. Because we didn't do treatment here given most of my medical treatment in the hospital. As such, I don't have much to comment.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
We didn't do treatment and got pregnant on our own.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
We did not do IVF. We no input on this.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
0
0
Age 30
5 IUI
Diminished Ovarian Reserve
Male Factor
Other
Income $0 - $49K
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Goldstein is an RE that whispers the word “intercourse.” She made me feel like IUI would solve all or problems.... I did three of my six unmedicated, and then heard from Dr. Goldstein that if she had realized it was my third that she would have recommended medication.... She never knew what was happening or who I was when I came in the clinic if I was not assigned to see her that day.... The dosage of clomid did nothing for me but thin my lining.
You are just a number. No one knows or remembers you. They [Kaiser Permanente SoCal] don’t know where you are at in your infertility journey, and they don’t seem to care. They don’t respect your time and even try to cancel appointments day of. You will almost never speak to the same person twice. Every appointment feels like you are starting over and having to explain yourself again and again.... They never passed on any of my concerns to the doctor in charge of my care.
How was your experience with Ellen Goldstein at Kaiser Permanente SoCal?
Dr. Goldstein is an RE that whispers the word “intercourse.” She made me feel like IUI would solve all or problems. But she also didn’t pay attention to where we were at in our allotment of partially covered IUIs. I feel like I wasted time and wasn’t given all the information I needed to make wise decisions. I almost never saw her directly or got to speak with her directly until I refused to speak to anyone but her. She was kind at that point and called me saying she didn’t realize that I felt communication was lacking. And after that cycle failed, I never heard from her again. Despite having one more IUI I could try. I will skip that because I would do anything not to go back. I know she has her own clinic outside of what my insurance covers, but I would never choose her as a physician.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Kaiser Permanente SoCal?
First, ask for someone else. Second, if you must see her, make sure she communicates all the details. That she explains medications, side effects, what you can expect. Find out how involved she will be and request that you see her. Be your own advocate.
During treatment, were you treated like a number or a human with Ellen Goldstein at Kaiser Permanente SoCal?
The kaiser facility makes every patient just a number. You are constantly being shuffled between doctors and there is almost no communication with the doctor in charge of your care.
Describe the protocols Ellen Goldstein used in your cycles at Kaiser Permanente SoCal and their degree of success.
I don’t think there was a strategy. I think I was always an after thought. They allowed me to start off with unmedicated cycles, but didn’t pay attention to how many had been done that way. I did three of my six unmedicated, and then heard from Dr. Goldstein that if she had realized it was my third that she would have recommended medication. So, I feel like that one was a waste. She never knew what was happening or who I was when I came in the clinic if I was not assigned to see her that day. The dosage of clomid did nothing for me but thin my lining. I was then moved to menopur injections which also didn’t seem to have much of an effect. I never knew what was to be expected. How many visits I might have, etc. I truly felt there was no protocol for me specifically.
Describe your experience with the nursing staff at Kaiser Permanente SoCal.
I never saw the same nurse twice. For the most part they were just neutral. In and out and done. I did have one specific nurse at my very first appointment tell me that I just shouldn’t stress and I would probably get pregnant. This was after handing me a packet that had things you could ask family to do for you which included letting them know that telling you not to stress was not helpful.
Describe your experience with Kaiser Permanente SoCal.
You are just a number. No one knows or remembers you. They don’t know where you are at in your infertility journey, and they don’t seem to care. They don’t respect your time and even try to cancel appointments day of. You will almost never speak to the same person twice. Every appointment feels like you are starting over and having to explain yourself again and again.
Describe the costs associated with your care under Ellen Goldstein at Kaiser Permanente SoCal.
My insurance covered 50% of my care. Every visit just to the office was about $150. The last IUI with injectables cost about $3,000 all together.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente SoCal.
No IVF with her.
What specific things went wrong at Kaiser Permanente SoCal?
  • Lost appointments
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Kaiser Permanente SoCal.
This clinic is Kaiser at Sunset. They canceled appointments, did not answer phones, did not communicate effectively. They never passed on any of my concerns to the doctor in charge of my care.
0
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Kaiser Permanente SoCal
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
9
8
Age 35 - 36
1 IVF
1 Embryo Freezing
Uterine Fibroids
European
Income $50K - $99K
Teacher
Strongly Recommends
Neutral
Success w/ Doc Not sure
Dr. Goldstein takes the time to fully explain risks, process and outcomes. She is very empathetic, and sympathetic to my needs as a woman, and my uneasiness with medical procedures. She is also very good about following up and checking in with me, on a fertility level and a personal level....She took the time to walk us through the benefits of freezing our embryos to do a natural cycle transfer. And she personally calls to check in when needed.
The clinic [Reproductive Fertility Center] had flexible hours and were able to accommodate our schedule and work needs. The have a clean facility. The staff is generally friendly and kind. Some of the clinic paperwork was hard to follow and not filed correctly so we had to fill it out again- so just be diligent while going through the consents, bills, etc. ...We had a lot of miscommunications with our first clinic nurse, because of which, we were given a new nurse. The first nurse lost some paperwork and failed to call us with results of one blood work lab.
How was your experience with Ellen Goldstein at Reproductive Fertility?
I have had a generally good experience overall. Even with all the stresses with the ups and downs of IVF, Dr. Goldstein has done a good job keeping our expectations real and stress to a manageable level. My egg retrieval went smoothly, and we had a successful transfer. She took the time to walk us through the benefits of freezing our embryos to do a natural cycle transfer. And she personally calls to check in when needed.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Just be patient and try to keep stress to a minium
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein takes the time to fully explain risks, process and outcomes. She is very empathetic, and sympathetic to my needs as a woman, and my uneasiness with medical procedures. She is also very good about following up and checking in with me, on a fertility level and a personal level.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
A discussion of doing a frozen transfer vs a fresh transfer, of which we chose a frozen transfer. Dr. Goldstein wanted to be careful to avoid hyperstimulated ovaries. We froze 10 embryos, then did a transfer a month later during a natural cycle using a ovalution kit. She walked us through the process, and we liked how most of the IVF drugs would be out of my system for the transfer.
Describe your experience with the nursing staff at Reproductive Fertility.
We had to change nurses a half way through our first IVF cycle because we were getting poor communication with the nurse. Once we were given a new nurse we had better communication and things went more smoothly. The nurses were attentive and good at taking labs. Phone calls and email follow-ups were a little delayed at some points in the process.
Describe your experience with Reproductive Fertility.
The clinic had flexible hours and were able to accommodate our schedule and work needs. The have a clean facility. The staff is generally friendly and kind. Some of the clinic paperwork was hard to follow and not filed correctly so we had to fill it out again- so just be diligent while going through the consents, bills, etc. Some of the wait times were long during the early morning appointments, but for the most part the clinic is efficient.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Our fees and costs were itemized: Doctor fees, medications, labs fees, egg retrieval, embryo creation, freezing, hatching, transfer
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Dr. Goldstein has a strong preference for single embryo transfers given my age (35) and desire for one child. She said we can talk about 2 embryo transfers if we have trouble with implantation or carrying, at a later date if we choose.
What specific things went wrong at Reproductive Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
Describe the specific things that went wrong at Reproductive Fertility.
We had a lot of miscommunications with our first clinic nurse, because of which, we were given a new nurse. The first nurse lost some paperwork and failed to call us with results of one blood work lab.
9
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2018, Unsuccessful
10
7
Age 40
5 IUI
Donor Sperm
Other
Other
Income $50K - $99K
Sales Representative
LGBTQ
Strongly Recommends
Neutral
Unsuccessful
EVERY UNSUCCESSFUL IUI SHE [Dr. Ellen Goldstein] WOULD ADD/CHANGE MEDICATION AND TEST STRATEGIES TO HELP GIVE IT THE BEST CHANCE POSSIBLE EACH TIME...I STARTED SEEING HER TO TRY FERTILITY TREATMENTS (IUI) USING CLOMID & INJECTABLES & TRIGGER SHOTS. WE TRIED 5 CYCLES, AND IT WAS UNSUCCESSFUL FOR ME AS WELL. SHE THOUGHT THAT I WOULD BE SUCCESSFUL WITH IVF, BUT THAT IS JUST TOO EXPENSIVE FOR MY WIFE AND I.
THEY [Kaiser Permanente SoCal] WERE ALL GREAT, KIND AND EXPLAIN WHAT WAS HAPPENING...DURING THE LAST CYCLE I DID, NEAR TO THE END OF THE CYCLE. THE LAB GAVE THE WRONG RESULTS FOR AN ESTRADIOL TEST AND THE DOCTORS THOUGHT I OVULATED ON MY OWN SO I HAD TO GO BACK QUICKLY FOR AN IUI, BUT THEY RETESTED AND I DIDN'T OVULATE YET SO THE IUI WAS UNSUCCESSFUL BECAUSE THE TEST RESULTS WERE WRONG.
How was your experience with Ellen Goldstein at Kaiser Permanente SoCal?
SHE WAS GREAT BUT HER PATIENT LOAD THAT KAISER PUT ON THE FERTILITY DEPARTMENT PREVENTED HER FROM TAKING EXTRA TIME DURING PROCEDURES OR EXAMS TO SPEND EXTRA TIME WITH HER PATIENTS. SHE TOOK EXTRA TIME TO ANSWER QUESTIONS DURING THE CONSULTATIONS AND TO GO OVER TEST RESULTS.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Kaiser Permanente SoCal?
SHE WILL DO HER BEST TO HELP YOU MEDICALLY TO HAVE A SUCCESSFUL PREGNANCY AS WELL AS BEING HONEST WITH YOU WHEN THERE IS NO CHANCE AS WITNESSED WITH MY WIFE'S INFERTILITY.
During treatment, were you treated like a number or a human with Ellen Goldstein at Kaiser Permanente SoCal?
SHE TOOK THE TIME TO GO OVER THE TEST RESULTS IN DETAIL. SHE WAS VERY THOROUGH AND WAS FRANK ABOUT MY WIFE & I FERTILITY TREATMENTS. FIRST MY AFRICAN AMERICAN WIFE WAS SEEING HER FOUND OUT THAT HER FIBROIDS PREVENTED HER FROM FURTHER TREATMENT. THEN I STARTED SEEING HER TO TRY FERTILITY TREATMENTS (IUI) USING CLOMID & INJECTABLES & TRIGGER SHOTS. WE TRIED 5 CYCLES, AND IT WAS UNSUCCESSFUL FOR ME AS WELL. SHE THOUGHT THAT I WOULD BE SUCCESSFUL WITH IVF, BUT THAT IS JUST TOO EXPENSIVE FOR MY WIFE AND I.
Describe the protocols Ellen Goldstein used in your cycles at Kaiser Permanente SoCal and their degree of success.
EVERY UNSUCCESSFUL IUI SHE WOULD ADD/CHANGE MEDICATION AND TEST STRATEGIES TO HELP GIVE IT THE BEST CHANCE POSSIBLE EACH TIME. WE WERE USING DONOR SPERM FROM THE CALIFORNIA CRYOBANK, SOMETIMES IT IS MORE SUCCESSFUL WITH IUI'S USING LIVE SPERM.
Describe your experience with the nursing staff at Kaiser Permanente SoCal.
THEY WERE ALL GREAT, KIND AND EXPLAIN WHAT WAS HAPPENING.
Describe your experience with Kaiser Permanente SoCal.
TOO MANY PATIENTS, LONG WAIT TIMES. APPOINTMENT TIMES WERE ALMOST ALWAYS NOT OBSERVED. YOU WOULD HAVE AN APPOINTMENT FOR 8AM AND NOT BE TAKEN IN TILL 830 AND NOT SEEN FOR ANOTHER 1/2 HR. ALSO THEY HAD SATURDAY HOURS BUT NOT SUNDAY. SO YOUR CYCLE NEEDED TO BE WORKED AROUND SUNDAY CLOSURE AND AVAIL APPOINTMENT TIMES.
Describe the costs associated with your care under Ellen Goldstein at Kaiser Permanente SoCal.
EACH CYCLE ENDED UP BEING ABOUT $1450.00. ~ 5 VISITS $40 COPAY, $250 FOR MEDS & $1000 FOR SPERM. SO FOR 5 CYCLES IT WAS APPROX $7250. NOT COUNTING THE TIME OFF WORK AND THE GAS DRIVING TO THE KAISER FACILITY ON SUNSET FOR EVERY APPOINTMENT.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente SoCal.
N/A
What specific things went wrong at Kaiser Permanente SoCal?
  • Provided conflicting information
  • Lost or damaged samples
Describe the specific things that went wrong at Kaiser Permanente SoCal.
DURING THE LAST CYCLE I DID, NEAR TO THE END OF THE CYCLE. THE LAB GAVE THE WRONG RESULTS FOR AN ESTRADIOL TEST AND THE DOCTORS THOUGHT I OVULATED ON MY OWN SO I HAD TO GO BACK QUICKLY FOR AN IUI, BUT THEY RETESTED AND I DIDN'T OVULATE YET SO THE IUI WAS UNSUCCESSFUL BECAUSE THE TEST RESULTS WERE WRONG.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Kaiser Permanente SoCal
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
8
Age 25 - 26
1 IVF
Male Factor
Other
Income $100K - $199K
Strongly Recommends
Neutral
Successful
With Dr. Goldstein, she made us feel like we were a priority. She was honest with us, but we also felt like there was still hope. She was readily available to us if we had any questions.... I have already recommended Dr. Goldstein to friends. She was compassionate and professional. We always felt comfortably asking questions and she put our fears at ease. We always felt that no question was dumb and that we could rely on her to do what was best for our infertility case.
Great facility [Reproductive Fertility]. Clean and professional. We had no issues with the clinic. They made sure that we were taken care of. We were in and out quickly for appointments. The facility was decorated nicely. The only inconvenience was trying to find parking....The nursing staff was great overall! They were responsive to questions and compassionate as well.... Total cost including surgery for my husband, medication, egg retrieval, and embryo transfer came out around $20,000.
How was your experience with Ellen Goldstein at Reproductive Fertility?
I have already recommended Dr. Goldstein to friends. She was compassionate and professional. We always felt comfortably asking questions and she put our fears at ease. We always felt that no question was dumb and that we could rely on her to do what was best for our infertility case.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
With Dr. Goldstein, she made us feel like we were a priority. She was honest with us, but we also felt like there was still hope. She was readily available to us if we had any questions. We always received a prompt response from her or her staff.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
My husband had to have surgery in order to retrieve sperm. Once that was complete, we had to do an egg retrieval. Medication: 1 Cetrotide 2 300 Gonal F pens (minus 150) 1 900 Gonal F pen 2 Menopur 2 Lupron (trigger shots) Progesterone (vaginal inserts)
Describe your experience with your nurse at Reproductive Fertility.
The nursing staff was great overall! They were responsive to questions and compassionate as well.
Describe your experience with Reproductive Fertility.
Great facility. Clean and professional. We had no issues with the clinic. They made sure that we were taken care of. We were in and out quickly for appointments. The facility was decorated nicely. The only inconvenience was trying to find parking.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Total cost including surgery for my husband, medication, egg retrieval, and embryo transfer came out around $20,000.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Dr. Goldstein wanted to do one embryo transfer because I am young and I did not have the fertility issues. She also said that transferring multiple embryos did not increase the odds of a successful transfer.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2018, Successful
10
10
Age 25 - 29
6 IUI
IVF
Diminished Ovarian Reserve
Tubal Blockage
Other
Income $100K - $199K
Teacher
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Goldstein] was my doctor with my 6 IUIs and my husband and I decided when it came time to try IVF that we wanted her to be our doctor. ... Always willing to accommodate our schedules. ... We liked that she was familiar with us and knew our journey. She took the time to explain all of our options and invested her time in us. After a procedure she would call and see how we were doing.
The clinic [Reproductive Fertility - West Hollywood] was really good at getting you in and out on time. They were open early to accommodate appointments before work. The staff always greeted you with a smile. They had good communication with what your next steps were. ... We used three different pharmacies to get the most cost efficient medication.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr.Goldstein was an amazing doctor. She was my doctor with my 6 IUIs and my husband and I decided when it came time to try IVF that we wanted her to be our doctor. We liked that she was familiar with us and knew our journey. She took the time to explain all of our options and invested her time in us. After a procedure she would call and see how we were doing. Always willing to accommodate our schedules.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Don't be afraid to ask questions, she is always available and willing to answer questions.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
DR. Goldstein took the times to explain the procedure and made sure we understood what our next steps were.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
We started out with injections and we were going to do a fresh transfer, my body didn't react well to the egg retrieval and decided to do a frozen transfer instead. We got pregnant on the first try!
Describe your experience with Reproductive Fertility.
The clinic was really good at getting you in and out on time. They were open early to accommodate appointments before work. The staff always greeted you with a smile. They had good communication with what your next steps were.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Dr. Goldstein was very conscious of the cost. She was willing research the best prices on medications needed. We used three different pharmacies to get the most cost efficient medication.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Successful
10
10
Age 42
2 IVF
Unexplained
Latinx
Income $50K - $99K
Sales Representative
Strongly Recommends
Strongly Recommends
Successful
First we tried egg retrival with genetic testing [with Dr. Ellen Goldstein]. It didnt work out. So she suggested we try fresh transfer the second time. And thats when it worked for us...She was very candid and straight forward. She even gave us her personal phone number to reach her at anytime...She was very informative. Her knowledge was very good. She offered us different options. She was very attentive to us. She made sure we were confortable trying treatments. She was very punctual. She made sure we understood everything.
Clinic parking was very expensive [at Reproductive Fertility], however their was plenty parking on the street. Clinic was very clean nice, fancy and confortable to be at. They do the retrieval in the same building. Definitely would recommend the clinic as a good place to go...They were always making sure we were ok. And were very caring to making us feel confortable
How was your experience with Ellen Goldstein at Reproductive Fertility?
She was very informative. Her knowledge was very good. She offered us different options. She was very attentive to us. She made sure we were confortable trying treatments. She was very punctual. She made sure we understood everything.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Make sure Ellen Golstein Is available thru your treatment.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
She was very candid and straight forward. She even gave us her personal phone number to reach her at anytime
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
First we tried egg retrival with genetic testing. It didnt work out. So she suggested we try fresh transfer the second time. And thats when it worked for us
Describe your experience with the nursing staff at Reproductive Fertility.
They were always making sure we were ok. And were very caring to making us feel confortable
Describe your experience with Reproductive Fertility.
Clinic parking was very expensive, however their was plenty parking on the street. Clinic was very clean nice, fancy and confortable to be at. They do the retrieval in the same building. Definitely would recommend the clinic as a good place to go,
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Ellen Godlstein was very consionsce of the moeny we spent.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

Successful
10
10
3 Fertility Medications
PCOS
Other
European
Strongly Recommends
Strongly Recommends
Successful
Throughout my experience (which ultimately led to a successful outcome), Dr Goldstein was incredibly knowledgeable and supportive and went above and beyond to answer my questions in between appointments. She was also conscious of the expense that can come with fertility treatments, and helped me navigate the many options available with that in mind. I've never felt so much support from a doctor before. I would highly recommend her for anyone looking for fertility treatment.
The [Reproductive Fertility] clinic was well located and organized. always easy to find street parking and to get an appointment . I rarely had to wait long to see my doctor. the staff were welcoming and helpful with the coordination of my medications and visits...Dr Goldstein has an amazing way of making her clients feel seen and heard. She was able to effectively communicate my situation, and my options moving forward in easy to understand language. plus she was readily available out of hours for any questions or concerns I had.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Throughout my experience (which ultimately led to a successful outcome), Dr Goldstein was incredibly knowledgeable and supportive and went above and beyond to answer my questions in between appointments. She was also conscious of the expense that can come with fertility treatments, and helped me navigate the many options available with that in mind. I've never felt so much support from a doctor before. I would highly recommend her for anyone looking for fertility treatment.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
None needed. She will guide you through the process without needing to be prepared for anything.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr Goldstein has an amazing way of making her clients feel seen and heard. She was able to effectively communicate my situation, and my options moving forward in easy to understand language. plus she was readily available out of hours for any questions or concerns I had.
Describe your experience with Reproductive Fertility.
The clinic was well located and organized. always easy to find street parking and to get an appointment . I rarely had to wait long to see my doctor. the staff were welcoming and helpful with the coordination of my medications and visits.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Consult
10
10
Age 33
1 IUI
Other
European
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein was so warm and kind the entire time. She spent her time answering all our questions and she made us feel comfortable doing so. She didn't make us feel like a number at all. She made us feel important and she acknowledged my anxiety and continued to give me TLC throughout the journey. She always answered my emails - even on the weekends. She definitely went out of her way to make me feel important and acknowledged.
The clinic [Reproductive Fertility] is very nice and clean and they always have little treats to eat and coffee to make. However, the parking is terrible. Don't pay for the parking in the parking garage. Park on the street because it is free...We had a different nurse during each visit, but they were all warm and welcoming! We always got called in a timely manner and they were always kind
How was your experience with Ellen Goldstein at Reproductive Fertility?
From the first consultation to Dr. Goldstein to the last appointment we had with her we felt nothing but appreciation for her. We went to a different doctor and practice before her and we could never ask questions and we were only given 5 minutes each visit. Dr. Goldstein stayed and talked with us until all our questions were answered. She was so excited when she was looking at our baby on the ultrasound and she would show us everything we were looking at with joy! We can't thank he enough for being such a warm and great doctor
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
If you want someone to help hold your hand through the process then she is your doctor!
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein was so warm and kind the entire time. She spent her time answering all our questions and she made us feel comfortable doing so. She didn't make us feel like a number at all. She made us feel important and she acknowledged my anxiety and continued to give me TLC throughout the journey. She always answered my emails - even on the weekends. She definitely went out of her way to make me feel important and acknowledged.
Describe your experience with the nursing staff at Reproductive Fertility.
We had a different nurse during each visit, but they were all warm and welcoming! We always got called in a timely manner and they were always kind
Describe your experience with Reproductive Fertility.
The clinic is very nice and clean and they always have little treats to eat and coffee to make. However, the parking is terrible. Don't pay for the parking in the parking garage. Park on the street because it is free :)
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
I became pregnant shortly after I saw the doctor, so I am unsure of the costs. My insurance covered it all
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unsuccessful
10
10
Age 35
4 IUI
2 IVF
Donor Sperm
Male Factor
Other
Prefer not to answer
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Goldstein dedicated lots of time to explain our situation. We were never rushed, never made to fight for her attention even after a break in treatment to consider our options...She shared our disappointment and our hope, and in the end she recommended treatment outside the clinic because it was our best option financially and reproductively...
I liked that each time I called [Reproductive Fertility] I was either connected to appropriate staff or given the information that I needed right away. I always felt welcome in the clinic, they offered coffee and candies. Once, I was even met on the street with equipment that I had left behind. I traveled a long way for my treatment and the staff was aware of that...
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr Goldstein is warm and compassionate. She built confidence in us by answering all of our questions, even questions we didn't know to ask. She shared our disappointment and our hope, and in the end she recommended treatment outside the clinic because it was our best option financially and reproductively.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
There are many ways to build a family. Be honest with yourself and don't hesitate to ask a question. Even if the answers are scary, you have a wonderful guide that will not abandon you.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr Goldstein dedicated lots of time to explain our situation. We were never rushed, never made to fight for her attention even after a break in treatment to consider our options.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
I was prescribed pills and injections. The injections had to be inter-muscular because of my weight. My low egg reserve would not budge, I would only grow 1-2 follicles at a time. In my first cycle, I had to use a second trigger shot. My body is just obstinate. In my second cycle, I ovulated early. The first egg retrieval produced 1 egg which fertilized but did not grow. The second egg retrieval produced nothing because I had ovulated early. It was tragic. At that point, we almost gave up. Dr Goldstein consulted us and advised IUI with donor sperm. This would offer us the best chance to conceive, but also release us from the clinic. It was a selfless act on her part.
Describe your experience with the nursing staff at Reproductive Fertility.
I recall waking from an egg retrieval to a kind nurse who sat with me and comforted me while preparing me to get on my feet.
Describe your experience with Reproductive Fertility.
I liked that each time I called I was either connected to appropriate staff or given the information that I needed right away. I always felt welcome in the clinic, they offered coffee and candies. Once, I was even met on the street with equipment that I had left behind. I traveled a long way for my treatment and the staff was aware of that.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
10
10
Age 27
1 IVF
Donor Sperm
Latinx
Income $50K - $99K
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr.G [Goldstein] made her self available during business hours and after business hours through phone calls, zoom calls, and emails for questions and concerns of mine...she saw a small polyp, she highly recommended I do a hysterectomy to remove the polyp to have a successful transfer. Dr.Goldstein performed the egg retrieval for me, timing my body precisely and was able to have a very successful egg retrieval of 14 eggs...
I was able to make appointments on my availability and worked perfectly with my work schedule...The staff was great, they scheduled me at times I was available to go in at. My primary nurse Zynnia was great she always communicated with us...We decided on only one [eset] my body was ready and timing was everything on a natural cycle transfer...
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein set a plan for us, she timed everything precisely. I was able to make appointments on my availability and worked perfectly with my work schedule. Any questions and concerns that we had were answered and explained in detail by Dr.Goldstein.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
To be open minded about a plan the Dr. Goldstein sets, she understands your body and timing is important.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr.G made her self available during business hours and after business hours through phone calls, zoom calls, and emails for questions and concerns of mine.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
When I started my journey with Dr.Goldstein she saw a small polyp, she highly recommended I do a hysterectomy to remove the polyp to have a successful transfer. Dr.Goldstein performed the egg retrieval for me, timing my body precisely and was able to have a very successful egg retrieval of 14 eggs.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Zynnia)
The staff was great, they scheduled me at times I was available to go in at. My primary nurse Zynnia was great she always communicated with us.
Describe your experience with Reproductive Fertility.
Strengths are availability for appointments, great staff, great drs. Weakness would be location, some patients might not live close by, but with great drs like Dr Goldstein we drove out of our way for her.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
I was a cash patient, didn’t have insurance. I had to get a medical loan out from a recommended/secure place Dr Goldstein had recommended.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
We decided on only one my body was ready and timing was everything on a natural cycle transfer.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
LGBTQ Care
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
LGBTQ Care
Clinic Atmosphere
Educational Resources
2017, Successful
10
10
Age 28
3 IUI
PCOS
Tubal Blockage
Prefer not to answer
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein, was the calm during the time of uncertainty that we had, she made us feel important, at peace, and always gave us the answers that we were looking for by being confident in everything she said, she was always caring and loving for us as her patient...Her biggest strength is her knowledge, patience and delivery of information to us, there was never a moment we felt she hesitated, or had any doubts with the information she gave us, she always had time for us, and even calm our fears when we had an early pregnancy scare that another office told us we had lost our baby, but there was Dr. Goldstein that reassure us that everything was going well, and fast foward a couple years i have my beautiful daughter thanks to her.
[Reproductive Partners Medical Group's] strengths are its Availability and flexibility...they make sure you count as a person not a number to add to their patient count, I strongly recommend them for anyone looking for the best experience in a fertility process...Dr. Goldstein, was the calm during the time of uncertainty that we had, she made us feel important, at peace, and always gave us the answers that we were looking for by being confident in everything she said, she was always caring and loving for us as her patient
How was your experience with Ellen Goldstein at Reproductive Partners Medical Group?
Her biggest strength is her knowledge, patience and delivery of information to us, there was never a moment we felt she hesitated, or had any doubts with the information she gave us, she always had time for us, and even calm our fears when we had an early pregnancy scare that another office told us we had lost our baby, but there was Dr. Goldstein that reassure us that everything was going well, and fast foward a couple years i have my beautiful daughter thanks to her.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Partners Medical Group?
Do not hesitate in choosing her as your Doctor she is everything that a fertility Doctor should be and more
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Partners Medical Group?
Dr. Goldstein, was the calm during the time of uncertainty that we had, she made us feel important, at peace, and always gave us the answers that we were looking for by being confident in everything she said, she was always caring and loving for us as her patient
Describe your experience with Reproductive Partners Medical Group.
the clinics strengths are its Availability and flexibility are their strengths, they make sure you count as a person not a number to add to their patient count, I strongly recommend them for anyone looking for the best experience in a fertility process
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Partners Medical Group
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 32
1 IUI
1 IVF
Unexplained
Other
Income $50K - $99K
Investor
Strongly Recommends
Strongly Recommends
Successful
[Dr. Goldstein] always communicated with me and answered every little question I had; she was patient, supportive and compassionate. She is also extremely knowledgeable as a doctor and always paints a realistic picture of what I should expect based on scientific data. I really found her approach and temperament very reassuring and I never felt anxious at any point in the cycle because I knew I was in great hands and getting the best treatment available.
Everyone [at Reproductive Fertility] is very professional and attentive. The wait times are non-existent...[staff] at the front desk are friendly and communicative. Someone always answers the phone and whatever you're calling with will get taken care of right away whether it's that you need another prescription for a medication or to change your appointment time or anything else. Emails are always answered really quickly as well.
How was your experience with Ellen Goldstein at Reproductive Fertility?
I met with Dr. Goldstein for the first time in July 2020 and she immediately made me feel comfortable and earned my trust. She was very caring, professional, and attentive and listened to all my concerns and explained all my options in depth. At the time I had been trying to conceive on my own for over 8 years; I had seen several fertility doctors and run all the standard tests, and the consensus was that I had unexplained infertility. I did an initial cycle of IUI with Dr. Goldstein in December 2020. My odds of conceiving were around 12%. The IUI did not result in a pregnancy - and I had kind of expected that because I knew I was going to need a more aggressive form of treatment. In March 2021 I was finally ready to start a cycle of IVF. Dr. Goldstein was really great throughout the whole process: she always communicated with me and answered every little question I had; she was patient, supportive and compassionate. She is also extremely knowledgeable as a doctor and always paints a realistic picture of what I should expect based on scientific data. I really found her approach and temperament very reassuring and I never felt anxious at any point in the cycle because I knew I was in great hands and getting the best treatment available. My IVF cycle went better than I could have hoped for - I got pregnant after the first embryo transfer and I am due February 1st, 2022. I also still have 6 other healthy frozen embryos that I can use in the future. I am so grateful that I found Dr. Goldstein! After 8+ years of infertility I'm finally pregnant and I couldn't have asked for a better experience leading to this pregnancy. Dr. Goldstein made sure that I knew every step of the way that she was truly invested in this process and cared about me and my results. She always made me feel supported and I was never alone in the process.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
You can really put all your trust in Dr. Goldstein. She is very kind and an expert doctor. You can ask her tens of questions about every little thing that is on your mind and she will answer each one of them patiently. She has a lot of knowledge and you will never leave her office feeling confused or worried or anxious. You will know right away after an initial consultation with her that she truly does care about her patients and their success, and you can take a deep breath knowing that you're being taken care of by the best that's out there.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Ellen Goldstein was very kind, compassionate, polite, and realistic from day 1. She always made me feel comfortable and supported in my journey, and I knew I could trust her from the get go. I never felt like she did not care about me as a patient because she obviously did and continues to do so. I am almost in my 2nd trimester now and she continues to answer my questions when I write her emails. She is extremely knowledgeable and truly a great doctor. She sets realistic expectations based on the science. But the results I got with her completely surpassed my initial expectations. So happy I chose her.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
The main thing I recall is that after checking my hormone levels and seeing how I was reacting to IVF medication she knew right away that my cycle would very likely have to be a frozen cycle. A fresh embryo transfer was not going to be an option for me because of how high my hormone levels would be after the egg retrieval. We had to wait for my body to calm down and for the hormone levels to normalize after the retrieval, so we waited one cycle (about 4 weeks) to do a frozen transfer. The first frozen transfer worked and I am now 11 weeks pregnant.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Tasha Carmack)
Tasha Carmack was great - she is a very positive and friendly person and I always appreciate that. She answered all my questions about the financial aspect of my IVF journey and she is just a pleasant person to talk to. She is on top of her game and will make sure to remind me of anything she thinks I might be forgetting (like bringing signed paperwork back on my next visit). She also explained how I should use IVF medication properly and was happy to answer any questions I had.
Describe your experience with Reproductive Fertility.
I think that this an overall great clinic. I did not encounter anyone who was unpleasant in any way. Everyone is very professional and attentive. The wait times are non-existent. If you make an appointent at 2pm they will call you in at 2pm 95% of the time. The remaining 5% of the time it will be by 2:15pm. The people at the front desk are friendly and communicative. Someone always answers the phone and whatever you're calling with will get taken care of right away whether it's that you need another prescription for a medication or to change your appointment time or anything else. Emails are always answered really quickly as well.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
$11675 for egg retrieval and doctor's fees $3300 frozen embryo transfer $5200 for genetic testing of embryos IVF medication was separate and included birth control pills, injections, progesterone suppositories... probably totaling $2000-$3000 roughly.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
She explained to me that my odds of conceiving (especially since I had done genetic testing on my embryos) were pretty high - about 70-80% per transfer. Therefore she did not recommend transferring more than 1 embryo at a time. She explained that twins carried more risks (such as premature birth and other complications) and it was just much better to have one healthy baby. I was in complete agreement with her and took her advice. It is definitely not worth it to try and save money by transferring multiple embryos and then ending up with twins and having numerous complications down the line. I trusted the science and knew that with such high odds I should just transfer 1 embryo at a time. It all worked perfectly.
10
Doctor
Ellen Goldstein
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Fertility
West Hollywood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources