Rated 9.9
Strongly recommend: 99%Don't recommend: 1%9.9
99% strongly recommend
69 reviews
Humanity
9.9
9.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.7
9.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Mount Sinai School of Medicine
Residency
Dartmouth-Hitchcock Medical Center
Fellowship
UCLA and Cedars-Sinai Medical Centers

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Ellen Goldstein works at

Beverly Hills Fertility
Rated 10
Strongly recommend: 100%10

Explore Clinic
Los Angeles
10390 Santa Monica Blvd
Los Angeles, CA 90025

69 patient reviews

2020, Unsuccessful
NPS
10
NPS
10
Age 39
1 IUI
Income $50K - $99K
Consultant
3rd of 3 Docs
2 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
I had a Hysteroscopy to remove the polyp in my uterus [with Dr. Ellen Goldstein]. This step was done first before I started my IUI cycle... She has made sure I have understood all my options every step of the way. She has called me, emailed and during these uncertain times she's set up a phone meeting so we can plan our next steps once we have the green light. I am so grateful I found her and no matter what my results are, I know I have a doctor on my side that holds my best interest at heart.
I was assigned Kyra as my nurse [at Reproductive Fertility] , I would receive emails and phone calls keeping me informed of appointments and what I should expect...It's a beautiful and clean space. The waiting room, even though I am not ever waiting for long, is very comfortable. Every room I have been is clean and maintained. It doesn't feel like a doctors office, especially none of the ones I've been in...I had a Hysteroscopy to remove the polyp in my uterus. This step was done first before I started my IUI cycle.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein is the first doctor that took the time to explain why I am having difficulty conceiving. She has the prefect marriage of honesty and compassion without making you feel dim-witted. Within the first week of meeting her she scheduled a saline ultrasound that allowed her to see that I had polyps in my uterus. I feel like I have moved forward and have gotten so much accomplished within four months of knowing and working with her.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
I'd say meet with her. She does have your back. I was so vulnerable our first meeting and she has shown me that I can trust her.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
I honestly I am so happy to be working with Dr. Goldstein. She has made sure I have understood all my options every step of the way. She has called me, emailed and during these uncertain times she's set up a phone meeting so we can plan our next steps once we have the green light. I am so grateful I found her and no matter what my results are, I know I have a doctor on my side that holds my best interest at heart.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
I had a Hysteroscopy to remove the polyp in my uterus. This step was done first before I started my IUI cycle.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Kyra)
When I was assigned Kyra as my nurse, I would receive emails and phone calls keeping me informed of appointments and what I should expect.
Describe your experience with Reproductive Fertility.
It's a beautiful and clean space. The waiting room, even though I am not ever waiting for long, is very comfortable. Every room I have been is clean and maintained. It doesn't feel like a doctors office, especially none of the ones I've been in.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
I was fortunate that I only had to pay out of pocket for one procedure, hysterscopy. I called many hospitals in the area and found paying the $3,000 was the best option, financially.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
Burbank (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 33 - 35
1 IUI
1 IVF
Anovulation
Unexplained
European
Income $200K - $499K
Professor
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
my case was complicated by chronic endometritis with significant inflammation and Dr. Goldstein tailored the approach to ensure the best possible outcome (I only had two viable embryos, so it was important to do everything possible for a successful transfer). Ultimately, I underwent immunosuppression leading up to and following the transfer and am now almost 8-weeks pregnant...she never makes you feel judged, instead providing reassurance and answering questions with warmth and empathy.
The clinic [Reproductive Fertility] is clean, comfortable, and welcoming. Allow time for parking, as it can be a little difficult (street parking is available, though sometimes not very close, depending on time of appointment)...Dr. Goldstein approached my treatment in a very individualized way, tailoring the plan to my unique needs, both with my first child (Dr. Goldstein went against “protocol” to ensure the best outcome given my body’s response to certain injectables) and with my current pregnancy (tirelessly researching and consulting with other experts in the field to maximize the chance of IVF success despite my chronic endometritis with significant inflammation).
How was your experience with Ellen Goldstein at Reproductive Fertility?
I could not be happier with Dr. Goldstein. I first saw her in 2017 at Kaiser after two other IUIs and a miscarriage. Despite Kaiser’s protocol, she decided to adjust the approach (gonal-f vs another menopur cycle) based on my history and risk factors, which resulted in my beautiful baby girl. After multiple failed IUIs at Kaiser in 2019, I decided to pursue IVF with Dr. Goldstein at her private practice. At that point, significant inflammation was noted on endometrial biopsy and I was diagnosed with chronic endometritis, thought to reflect infection from prior IUI. Dr. Goldstein did everything possible to ensure a good outcome despite this complication (e.g., researching, consulting, working with lab techs to figure out a way to culture my samples to obtain more information for better treatment planning). She explained all my options thoroughly and with empathy, every step of the way. When it became more apparent that my inflammation was likely an autoimmune response (as opposed to infection), she consulted with colleagues from across the nation to develop an immunosupression plan for my FET. I am now almost 8-weeks pregnant (strong heartbeat, on-track development).
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
IVF is scary, so share any and all of your worries with Dr. Goldstein - she never makes you feel judged, instead providing reassurance and answering questions with warmth and empathy.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein approached my treatment in a very individualized way, tailoring the plan to my unique needs, both with my first child (Dr. Goldstein went against “protocol” to ensure the best outcome given my body’s response to certain injectables) and with my current pregnancy (tirelessly researching and consulting with other experts in the field to maximize the chance of IVF success despite my chronic endometritis with significant inflammation).
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
2017: Gonal-f IUI - she chose Gonal-f (vs menopur) since my body did not respond well to menopur (my lining was very thin and I ended up miscarrying at almost 7-weeks during the previous cycle). This was at Kaiser, so I was not always scheduled to see her, and when another doctor told me I had to try another cycle with menopur first (as per Kaiser protocol), I asked for Dr. Goldstein and she advocated for me. This resulted in my daughter. 2019: Egg retrieval, FET (5-day) - as I described earlier, my case was complicated by chronic endometritis with significant inflammation and Dr. Goldstein tailored the approach to ensure the best possible outcome (I only had two viable embryos, so it was important to do everything possible for a successful transfer). Ultimately, I underwent immunosuppression leading up to and following the transfer and am now almost 8-weeks pregnant.
Describe your experience with Reproductive Fertility.
The clinic is clean, comfortable, and welcoming. Allow time for parking, as it can be a little difficult (street parking is available, though sometimes not very close, depending on time of appointment).
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Dr. Goldstein highly recommended eSET for me for several reasons. My first pregnancy was complicated (my daughter was born preterm and with low birth weight following a rare placental abnormality) and a multiple pregnancy would increase my risk of complications this time around. With the chronic endometritis, we also did not want to transfer both of my viable embryos together, in case the inflammation interfered with implantation, etc. (better to have a second chance than losing them both at once).
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
Burbank (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 39
2 Egg Freezing
Poor Egg Quality
Unexplained
South Asian
Income $200K - $499K
Consultant
4th of 4 Docs
7 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein always took care to listen to all of my questions and did everything she could to give me the most information. She has the most calm and gentle bedside manner, but at the same time comes across extremely confident and knowledgeable. I always felt like she prioritized me and my partner's situation - but I'm sure she makes all of her patients feel that way because she is just so sincere!...She always followed up with me herself - not through a nurse - even letting me know I could call her in the evening if I had questions about a new medication/dosing procedure. She's fantastic. I can't say enough good things about my experiences as her patient.
The nurses here [Reproductive Fertility] are all nice and try to do everything they can to meet your needs and answer your questions...The one complaint I have about the clinic is the accounting department. The way they process your charges and calculate your totals are not on time, not transparent, and hardly ever pro-active. I am always approaching them asking for an update. They don't reach out to me on their own...I believe for 3 IVF cycles (one had to be converted into an IUI because I didn't have too many f
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein is very knowledgeable and thoughtful about her approach to infertility. She really does take each case individually, and takes time to make decisions that she thinks would be best to give you the best results. I always felt like she tried to provide me with the best possible solutions/medications/strategies to help us conceive. I always saw Dr. Goldstein when I came for my appointments, and she even came early at 7:30 am because she knew my work day started so early. She always followed up with me herself - not through a nurse - even letting me know I could call her in the evening if I had questions about a new medication/dosing procedure. She's fantastic. I can't say enough good things about my experiences as her patient.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Don't look anywhere else - she's an amazing physician who is ALWAYS looking out for you and your best interest.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein always took care to listen to all of my questions and did everything she could to give me the most information. She has the most calm and gentle bedside manner, but at the same time comes across extremely confident and knowledgeable. I always felt like she prioritized me and my partner's situation - but I'm sure she makes all of her patients feel that way because she is just so sincere!
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
I remember that for my first IVF cycle, I wasn't taking anything except my usual prenatal pills, folic acid and calcium supplements. For my next cycle, she recommended that I take an additional 4- 5 supplements which she said might produce better follicular counts. In addition, she slightly changed the medications I used from one cycle to the next, again, because she believed they would produce better results for me.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Kyra Jackson)
The nurses here are all nice and try to do everything they can to meet your needs and answer your questions.
Describe your experience with Reproductive Fertility.
I would recommend this clinic because of Dr. Goldstein alone. She's the best doctor I've ever had, and especially for a such a sensitive and emotional time in my life, I'm so lucky to have found her. The one complaint I have about the clinic is the accounting department. The way they process your charges and calculate your totals are not on time, not transparent, and hardly ever pro-active. I am always approaching them asking for an update. They don't reach out to me on their own.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
I don't have the exact figures, but they were running a promotion at the time we first started seeing the clinic. I believe for 3 IVF cycles (one had to be converted into an IUI because I didn't have too many follicles that cycle), it was roughly $30K. Please note: we already had 80% of our medications, so we only had to buy 20%, and that is not included in the $30K figure.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
Burbank (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 32 - 33
Recurrent Pregnancy Loss
Unexplained
East Asian
Income $200K - $499K
1st of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Ellen was exemplary in all capacities. We arrived to Dr. Ellen with unexplained infertility after trying for over a year. Ellen undertook thorough diagnostics of both myself and my partner in order to develop a treatment plan. She was consistently on top of information, compassionate, and extremely accessible. ...Following the second miscarriage, Ellen successfully diagnosed me as suffering from a rare condition known as anti-phospholipid syndrome....I would unconditionally recommend Dr. Ellen Goldstein to any patient who is looking for a charismatic, exceptionally bright, and compassionate doctor to handle the most complicated of medical case
They [Reproductive Fertility] were caring, responsive, and well coordinated. Watching Dr. Ellen [Goldstein] communicate with her team demonstrated her commitment not only to patients but also her colleagues. It was easy to see that her entire practice is one of respect between the physician and their nursing team...The Fertility Clinic is well managed, responsive to patients, and an efficient vehicle for this excellent doctor to treat their patients. I recommend this environment to all patients..... She was warm and emotionally involved throughout my entire medical saga using her emotional intelligence and vast medical knowledge.
How was your experience with Ellen Goldstein at Reproductive Fertility?
After we saw Dr. Ellen, we became pregnant two times on our own without medical intervention and sadly suffered devastating miscarriages at 8 and 13 weeks respectively. Dr. Ellen was consistently involved, present, and intimately involved with the entire care team to review results and develop a course of action for both my reproductive future and my health. Following the second miscarriage, Ellen successfully diagnosed me as suffering from a rare condition known as anti-phospholipid syndrome. With that she developed treatment options while also providing an immensely caring resource to help my husband and I through this tragic period. She was warm and emotionally involved throughout my entire medical saga using her emotional intelligence and vast medical knowledge.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
I would unconditionally recommend Dr. Ellen Goldstein to any patient who is looking for a charismatic, exceptionally bright, and compassionate doctor to handle the most complicated of medical cases. She is highly trained, incredibly experienced, and approaches each patient with the utmost determination. I would advise all of her patients to approach Dr. Ellen with an open transparent attitude and a cooperative desire to build their team for their reproductive future.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Ellen was exemplary in all capacities. We arrived to Dr. Ellen with unexplained infertility after trying for over a year. Ellen undertook thorough diagnostics of both myself and my partner in order to develop a treatment plan. She was consistently on top of information, compassionate, and extremely accessible. Following the results of her meticulous studies, she recommended treatment with IUI and clomid. However we finally got pregnant on our own.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
We started to get pregnant on our own following our workup and Ellen's close monitoring. Sadly for our case of unexplained fertility and recurrent pregnancy loss stemming from undiagnosed LUPUS, anti-phospholipid syndrome, and what would later become the most severe form of preeclampsia, HELP syndrome in which I lost my 3rd pregnancy and nearly died. Had it not been for Ellen, I would have died. She was the leader of of OBGYN team, and was constantly involved with 65 specialists from 15 specialties at UCLA Ronald Reagan as they fought for my life. Even as I spent 7 days in ICU, Dr. Ellen was constantly involved, watching my medical data and providing feedback, leadership, and support to my family and husband as I was incapacitated.
Describe your experience with the nursing staff at Reproductive Fertility.
They were caring, responsive, and well coordinated. Watching Dr. Ellen communicate with her team demonstrated her commitment not only to patients but also her colleagues. It was easy to see that her entire practice is one of respect between the physician and their nursing team.
Describe your experience with Reproductive Fertility.
The Fertility Clinic is well managed, responsive to patients, and an efficient vehicle for this excellent doctor to treat their patients. I recommend this environment to all patients. Because we didn't do treatment here given most of my medical treatment in the hospital. As such, I don't have much to comment.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
We didn't do treatment and got pregnant on our own.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
We did not do IVF. We no input on this.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
0
Age 30
5 IUI
Diminished Ovarian Reserve
Male Factor
Income $0 - $49K
Only Doc Seen
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Goldstein is an RE that whispers the word “intercourse.” She made me feel like IUI would solve all or problems.... I did three of my six unmedicated, and then heard from Dr. Goldstein that if she had realized it was my third that she would have recommended medication.... She never knew what was happening or who I was when I came in the clinic if I was not assigned to see her that day.... The dosage of clomid did nothing for me but thin my lining.
You are just a number. No one knows or remembers you. They [Kaiser Permanente SoCal] don’t know where you are at in your infertility journey, and they don’t seem to care. They don’t respect your time and even try to cancel appointments day of. You will almost never speak to the same person twice. Every appointment feels like you are starting over and having to explain yourself again and again.... They never passed on any of my concerns to the doctor in charge of my care.
How was your experience with Ellen Goldstein at Kaiser Permanente SoCal?
Dr. Goldstein is an RE that whispers the word “intercourse.” She made me feel like IUI would solve all or problems. But she also didn’t pay attention to where we were at in our allotment of partially covered IUIs. I feel like I wasted time and wasn’t given all the information I needed to make wise decisions. I almost never saw her directly or got to speak with her directly until I refused to speak to anyone but her. She was kind at that point and called me saying she didn’t realize that I felt communication was lacking. And after that cycle failed, I never heard from her again. Despite having one more IUI I could try. I will skip that because I would do anything not to go back. I know she has her own clinic outside of what my insurance covers, but I would never choose her as a physician.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Kaiser Permanente SoCal?
First, ask for someone else. Second, if you must see her, make sure she communicates all the details. That she explains medications, side effects, what you can expect. Find out how involved she will be and request that you see her. Be your own advocate.
During treatment, were you treated like a number or a human with Ellen Goldstein at Kaiser Permanente SoCal?
The kaiser facility makes every patient just a number. You are constantly being shuffled between doctors and there is almost no communication with the doctor in charge of your care.
Describe the protocols Ellen Goldstein used in your cycles at Kaiser Permanente SoCal and their degree of success.
I don’t think there was a strategy. I think I was always an after thought. They allowed me to start off with unmedicated cycles, but didn’t pay attention to how many had been done that way. I did three of my six unmedicated, and then heard from Dr. Goldstein that if she had realized it was my third that she would have recommended medication. So, I feel like that one was a waste. She never knew what was happening or who I was when I came in the clinic if I was not assigned to see her that day. The dosage of clomid did nothing for me but thin my lining. I was then moved to menopur injections which also didn’t seem to have much of an effect. I never knew what was to be expected. How many visits I might have, etc. I truly felt there was no protocol for me specifically.
Describe your experience with the nursing staff at Kaiser Permanente SoCal.
I never saw the same nurse twice. For the most part they were just neutral. In and out and done. I did have one specific nurse at my very first appointment tell me that I just shouldn’t stress and I would probably get pregnant. This was after handing me a packet that had things you could ask family to do for you which included letting them know that telling you not to stress was not helpful.
Describe your experience with Kaiser Permanente SoCal.
You are just a number. No one knows or remembers you. They don’t know where you are at in your infertility journey, and they don’t seem to care. They don’t respect your time and even try to cancel appointments day of. You will almost never speak to the same person twice. Every appointment feels like you are starting over and having to explain yourself again and again.
Describe the costs associated with your care under Ellen Goldstein at Kaiser Permanente SoCal.
My insurance covered 50% of my care. Every visit just to the office was about $150. The last IUI with injectables cost about $3,000 all together.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente SoCal.
No IVF with her.
What specific things went wrong at Kaiser Permanente SoCal?
  • Lost appointments
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Kaiser Permanente SoCal.
This clinic is Kaiser at Sunset. They canceled appointments, did not answer phones, did not communicate effectively. They never passed on any of my concerns to the doctor in charge of my care.
0
Doctor
Ellen Goldstein
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
3 of 5
Explained risks
1 of 5
Adaptability
2 of 5
0
Clinic
Kaiser Permanente SoCal
Los Angeles
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
2 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
9
NPS
8
Age 35 - 36
1 IVF
1 Embryo Freezing
Uterine Fibroids
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Not sure
Dr. Goldstein takes the time to fully explain risks, process and outcomes. She is very empathetic, and sympathetic to my needs as a woman, and my uneasiness with medical procedures. She is also very good about following up and checking in with me, on a fertility level and a personal level....She took the time to walk us through the benefits of freezing our embryos to do a natural cycle transfer. And she personally calls to check in when needed.
The clinic [Reproductive Fertility Center] had flexible hours and were able to accommodate our schedule and work needs. The have a clean facility. The staff is generally friendly and kind. Some of the clinic paperwork was hard to follow and not filed correctly so we had to fill it out again- so just be diligent while going through the consents, bills, etc. ...We had a lot of miscommunications with our first clinic nurse, because of which, we were given a new nurse. The first nurse lost some paperwork and failed to call us with results of one blood work lab.
How was your experience with Ellen Goldstein at Reproductive Fertility?
I have had a generally good experience overall. Even with all the stresses with the ups and downs of IVF, Dr. Goldstein has done a good job keeping our expectations real and stress to a manageable level. My egg retrieval went smoothly, and we had a successful transfer. She took the time to walk us through the benefits of freezing our embryos to do a natural cycle transfer. And she personally calls to check in when needed.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Just be patient and try to keep stress to a minium
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein takes the time to fully explain risks, process and outcomes. She is very empathetic, and sympathetic to my needs as a woman, and my uneasiness with medical procedures. She is also very good about following up and checking in with me, on a fertility level and a personal level.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
A discussion of doing a frozen transfer vs a fresh transfer, of which we chose a frozen transfer. Dr. Goldstein wanted to be careful to avoid hyperstimulated ovaries. We froze 10 embryos, then did a transfer a month later during a natural cycle using a ovalution kit. She walked us through the process, and we liked how most of the IVF drugs would be out of my system for the transfer.
Describe your experience with the nursing staff at Reproductive Fertility.
We had to change nurses a half way through our first IVF cycle because we were getting poor communication with the nurse. Once we were given a new nurse we had better communication and things went more smoothly. The nurses were attentive and good at taking labs. Phone calls and email follow-ups were a little delayed at some points in the process.
Describe your experience with Reproductive Fertility.
The clinic had flexible hours and were able to accommodate our schedule and work needs. The have a clean facility. The staff is generally friendly and kind. Some of the clinic paperwork was hard to follow and not filed correctly so we had to fill it out again- so just be diligent while going through the consents, bills, etc. Some of the wait times were long during the early morning appointments, but for the most part the clinic is efficient.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Our fees and costs were itemized: Doctor fees, medications, labs fees, egg retrieval, embryo creation, freezing, hatching, transfer
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Dr. Goldstein has a strong preference for single embryo transfers given my age (35) and desire for one child. She said we can talk about 2 embryo transfers if we have trouble with implantation or carrying, at a later date if we choose.
What specific things went wrong at Reproductive Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
Describe the specific things that went wrong at Reproductive Fertility.
We had a lot of miscommunications with our first clinic nurse, because of which, we were given a new nurse. The first nurse lost some paperwork and failed to call us with results of one blood work lab.
9
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
2018, Unsuccessful
NPS
10
NPS
7
Age 40
5 IUI
Income $50K - $99K
Sales Representative
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Neutral
Unsuccessful
EVERY UNSUCCESSFUL IUI SHE [Dr. Ellen Goldstein] WOULD ADD/CHANGE MEDICATION AND TEST STRATEGIES TO HELP GIVE IT THE BEST CHANCE POSSIBLE EACH TIME...I STARTED SEEING HER TO TRY FERTILITY TREATMENTS (IUI) USING CLOMID & INJECTABLES & TRIGGER SHOTS. WE TRIED 5 CYCLES, AND IT WAS UNSUCCESSFUL FOR ME AS WELL. SHE THOUGHT THAT I WOULD BE SUCCESSFUL WITH IVF, BUT THAT IS JUST TOO EXPENSIVE FOR MY WIFE AND I.
THEY [Kaiser Permanente SoCal] WERE ALL GREAT, KIND AND EXPLAIN WHAT WAS HAPPENING...DURING THE LAST CYCLE I DID, NEAR TO THE END OF THE CYCLE. THE LAB GAVE THE WRONG RESULTS FOR AN ESTRADIOL TEST AND THE DOCTORS THOUGHT I OVULATED ON MY OWN SO I HAD TO GO BACK QUICKLY FOR AN IUI, BUT THEY RETESTED AND I DIDN'T OVULATE YET SO THE IUI WAS UNSUCCESSFUL BECAUSE THE TEST RESULTS WERE WRONG.
How was your experience with Ellen Goldstein at Kaiser Permanente SoCal?
SHE WAS GREAT BUT HER PATIENT LOAD THAT KAISER PUT ON THE FERTILITY DEPARTMENT PREVENTED HER FROM TAKING EXTRA TIME DURING PROCEDURES OR EXAMS TO SPEND EXTRA TIME WITH HER PATIENTS. SHE TOOK EXTRA TIME TO ANSWER QUESTIONS DURING THE CONSULTATIONS AND TO GO OVER TEST RESULTS.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Kaiser Permanente SoCal?
SHE WILL DO HER BEST TO HELP YOU MEDICALLY TO HAVE A SUCCESSFUL PREGNANCY AS WELL AS BEING HONEST WITH YOU WHEN THERE IS NO CHANCE AS WITNESSED WITH MY WIFE'S INFERTILITY.
During treatment, were you treated like a number or a human with Ellen Goldstein at Kaiser Permanente SoCal?
SHE TOOK THE TIME TO GO OVER THE TEST RESULTS IN DETAIL. SHE WAS VERY THOROUGH AND WAS FRANK ABOUT MY WIFE & I FERTILITY TREATMENTS. FIRST MY AFRICAN AMERICAN WIFE WAS SEEING HER FOUND OUT THAT HER FIBROIDS PREVENTED HER FROM FURTHER TREATMENT. THEN I STARTED SEEING HER TO TRY FERTILITY TREATMENTS (IUI) USING CLOMID & INJECTABLES & TRIGGER SHOTS. WE TRIED 5 CYCLES, AND IT WAS UNSUCCESSFUL FOR ME AS WELL. SHE THOUGHT THAT I WOULD BE SUCCESSFUL WITH IVF, BUT THAT IS JUST TOO EXPENSIVE FOR MY WIFE AND I.
Describe the protocols Ellen Goldstein used in your cycles at Kaiser Permanente SoCal and their degree of success.
EVERY UNSUCCESSFUL IUI SHE WOULD ADD/CHANGE MEDICATION AND TEST STRATEGIES TO HELP GIVE IT THE BEST CHANCE POSSIBLE EACH TIME. WE WERE USING DONOR SPERM FROM THE CALIFORNIA CRYOBANK, SOMETIMES IT IS MORE SUCCESSFUL WITH IUI'S USING LIVE SPERM.
Describe your experience with the nursing staff at Kaiser Permanente SoCal.
THEY WERE ALL GREAT, KIND AND EXPLAIN WHAT WAS HAPPENING.
Describe your experience with Kaiser Permanente SoCal.
TOO MANY PATIENTS, LONG WAIT TIMES. APPOINTMENT TIMES WERE ALMOST ALWAYS NOT OBSERVED. YOU WOULD HAVE AN APPOINTMENT FOR 8AM AND NOT BE TAKEN IN TILL 830 AND NOT SEEN FOR ANOTHER 1/2 HR. ALSO THEY HAD SATURDAY HOURS BUT NOT SUNDAY. SO YOUR CYCLE NEEDED TO BE WORKED AROUND SUNDAY CLOSURE AND AVAIL APPOINTMENT TIMES.
Describe the costs associated with your care under Ellen Goldstein at Kaiser Permanente SoCal.
EACH CYCLE ENDED UP BEING ABOUT $1450.00. ~ 5 VISITS $40 COPAY, $250 FOR MEDS & $1000 FOR SPERM. SO FOR 5 CYCLES IT WAS APPROX $7250. NOT COUNTING THE TIME OFF WORK AND THE GAS DRIVING TO THE KAISER FACILITY ON SUNSET FOR EVERY APPOINTMENT.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente SoCal.
N/A
What specific things went wrong at Kaiser Permanente SoCal?
  • Provided conflicting information
  • Lost or damaged samples
Describe the specific things that went wrong at Kaiser Permanente SoCal.
DURING THE LAST CYCLE I DID, NEAR TO THE END OF THE CYCLE. THE LAB GAVE THE WRONG RESULTS FOR AN ESTRADIOL TEST AND THE DOCTORS THOUGHT I OVULATED ON MY OWN SO I HAD TO GO BACK QUICKLY FOR AN IUI, BUT THEY RETESTED AND I DIDN'T OVULATE YET SO THE IUI WAS UNSUCCESSFUL BECAUSE THE TEST RESULTS WERE WRONG.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Kaiser Permanente SoCal
Los Angeles
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, 6 Eggs Frozen
NPS
10
NPS
10
Age 32 - 33
1 Egg Freezing
Diminished Ovarian Reserve
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein is a rare gem of a doctor. She treats you like you're part her family, responds to emails and calls at all hours with compassion and empathy always and always gives straightforward yet understanding advice and insights. I can't say enough good things about her...If you're thinking about doing egg freezing, IVF, or just want to have a doctor you trust consult you on your fertility journey, she's the doctor for you.
The [Beverly Hills Fertility] clinic is clean, organized and welcoming. Dr. Goldstein was present at every appointment and the nursing staff was also great in organizing appointments and communicating sometimes complicated medication protocols during my egg freezing cycle. Beverly Hills Fertility is really a rare gem in Los Angeles. If you want to feel taken care of during this vulnerable journey, this is the place for you.
How was your experience with Ellen Goldstein at Beverly Hills Fertility?
Dr. Goldstein was the best doctor I've ever seen. She treats everyone with so much time and compassion. She made my partner and I feel so comfortable during the whole process. We really felt like we were in good hands and trusted her opinion. I don't know any other doctors who will personally email you back within 15 mins no matter what day or time it is.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Beverly Hills Fertility?
Just see her. Fertility is a vulnerable journey and you really want someone who cares in your corner. Dr. Goldstein is that doctor.
During treatment, were you treated like a number or a human with Ellen Goldstein at Beverly Hills Fertility?
Dr. Goldstein is a rare gem of a doctor. She treats you like you're part her family, responds to emails and calls at all hours with compassion and empathy always and always gives straightforward yet understanding advice and insights. I can't say enough good things about her and her staff. If you're thinking about doing egg freezing, IVF, or just want to have a doctor you trust consult you on your fertility journey, she's the doctor for you.
Describe your experience with Beverly Hills Fertility.
The clinic is clean, organized and welcoming. Dr. Goldstein was present at every appointment and the nursing staff was also great in organizing appointments and communicating sometimes complicated medication protocols during my egg freezing cycle. Beverly Hills Fertility is really a rare gem in Los Angeles. If you want to feel taken care of during this vulnerable journey, this is the place for you.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Beverly Hills Fertility
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 27
1 IUI
Diminished Ovarian Reserve
Male Factor
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Goldstein] knew exactly what she was talking about and gave us the best reassurance. She was open about every option and possible outcome. Never pushed us to something that was not needed. We did not feel pressured at all, she gave us excellent bedside manner and understanding of our situation...She is a very empathetic. Definitely answers every question you might have, even if it seems like a dumb question to ask...
This clinic [Reproductive Fertility] has all the tools to make that dream of becoming a mother a reality. My husband and I are so grateful for them and for giving us the chance to become parents to this baby boy. We are so delighted with them that we are already planning to go back to try for a baby girl...Even when you think it might never happen to you, have faith in yourself and the ability of your doctor to make it happen.
How was your experience with Ellen Goldstein at Reproductive Fertility?
She is a very empathetic. Definitely answers every question you might have, even if it seems like a dumb question to ask. Starting off with our first consultation she was a breath of fresh air. We left that office hopeful that this just might work thanks to her knowledge.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Even when you think it might never happen to you, have faith in yourself and the ability of your doctor to make it happen.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
She knew exactly what she was talking about and gave us the best reassurance. She was open about every option and possible outcome. Never pushed us to something that was not needed. We did not feel pressured at all, she gave us excellent bedside manner and understanding of our situation.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
At the second day of my cycle I began taking 100mg of clomid daily for the next 5 days while being closely monitored by Dr. Goldstein to make sure my body was reacting properly. This resulted in the growth of 4 mature follicles . When instructed by the Dr I took the trigger shot and two days after that had my IUI.
Describe your experience with Reproductive Fertility.
Make a consultation, that’s the first step. If you don’t take the chances how do you know if you’ll succeed or fail. This clinic has all the tools to make that dream of becoming a mother a reality. My husband and I are so grateful for them and for giving us the chance to become parents to this baby boy. We are so delighted with them that we are already planning to go back to try for a baby girl.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
IUI $1395 Clomid $14 Trigger shot $150 Consultation $150 or $200 don’t remember Ultrasound $175
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
8
Age 25 - 26
1 IVF
Male Factor
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Successful
With Dr. Goldstein, she made us feel like we were a priority. She was honest with us, but we also felt like there was still hope. She was readily available to us if we had any questions.... I have already recommended Dr. Goldstein to friends. She was compassionate and professional. We always felt comfortably asking questions and she put our fears at ease. We always felt that no question was dumb and that we could rely on her to do what was best for our infertility case.
Great facility [Reproductive Fertility]. Clean and professional. We had no issues with the clinic. They made sure that we were taken care of. We were in and out quickly for appointments. The facility was decorated nicely. The only inconvenience was trying to find parking....The nursing staff was great overall! They were responsive to questions and compassionate as well.... Total cost including surgery for my husband, medication, egg retrieval, and embryo transfer came out around $20,000.
How was your experience with Ellen Goldstein at Reproductive Fertility?
I have already recommended Dr. Goldstein to friends. She was compassionate and professional. We always felt comfortably asking questions and she put our fears at ease. We always felt that no question was dumb and that we could rely on her to do what was best for our infertility case.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
With Dr. Goldstein, she made us feel like we were a priority. She was honest with us, but we also felt like there was still hope. She was readily available to us if we had any questions. We always received a prompt response from her or her staff.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
My husband had to have surgery in order to retrieve sperm. Once that was complete, we had to do an egg retrieval. Medication: 1 Cetrotide 2 300 Gonal F pens (minus 150) 1 900 Gonal F pen 2 Menopur 2 Lupron (trigger shots) Progesterone (vaginal inserts)
Describe your experience with your nurse at Reproductive Fertility.
The nursing staff was great overall! They were responsive to questions and compassionate as well.
Describe your experience with Reproductive Fertility.
Great facility. Clean and professional. We had no issues with the clinic. They made sure that we were taken care of. We were in and out quickly for appointments. The facility was decorated nicely. The only inconvenience was trying to find parking.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Total cost including surgery for my husband, medication, egg retrieval, and embryo transfer came out around $20,000.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Dr. Goldstein wanted to do one embryo transfer because I am young and I did not have the fertility issues. She also said that transferring multiple embryos did not increase the odds of a successful transfer.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2014 - 2018, Successful
NPS
10
NPS
10
Age 25 - 29
6 IUI
Diminished Ovarian Reserve
Tubal Blockage
Income $100K - $199K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Goldstein] was my doctor with my 6 IUIs and my husband and I decided when it came time to try IVF that we wanted her to be our doctor. ... Always willing to accommodate our schedules. ... We liked that she was familiar with us and knew our journey. She took the time to explain all of our options and invested her time in us. After a procedure she would call and see how we were doing.
The clinic [Reproductive Fertility - West Hollywood] was really good at getting you in and out on time. They were open early to accommodate appointments before work. The staff always greeted you with a smile. They had good communication with what your next steps were. ... We used three different pharmacies to get the most cost efficient medication.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr.Goldstein was an amazing doctor. She was my doctor with my 6 IUIs and my husband and I decided when it came time to try IVF that we wanted her to be our doctor. We liked that she was familiar with us and knew our journey. She took the time to explain all of our options and invested her time in us. After a procedure she would call and see how we were doing. Always willing to accommodate our schedules.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Don't be afraid to ask questions, she is always available and willing to answer questions.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
DR. Goldstein took the times to explain the procedure and made sure we understood what our next steps were.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
We started out with injections and we were going to do a fresh transfer, my body didn't react well to the egg retrieval and decided to do a frozen transfer instead. We got pregnant on the first try!
Describe your experience with Reproductive Fertility.
The clinic was really good at getting you in and out on time. They were open early to accommodate appointments before work. The staff always greeted you with a smile. They had good communication with what your next steps were.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Dr. Goldstein was very conscious of the cost. She was willing research the best prices on medications needed. We used three different pharmacies to get the most cost efficient medication.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 42
2 IVF
Unexplained
Latinx
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
First we tried egg retrival with genetic testing [with Dr. Ellen Goldstein]. It didnt work out. So she suggested we try fresh transfer the second time. And thats when it worked for us...She was very candid and straight forward. She even gave us her personal phone number to reach her at anytime...She was very informative. Her knowledge was very good. She offered us different options. She was very attentive to us. She made sure we were confortable trying treatments. She was very punctual. She made sure we understood everything.
Clinic parking was very expensive [at Reproductive Fertility], however their was plenty parking on the street. Clinic was very clean nice, fancy and confortable to be at. They do the retrieval in the same building. Definitely would recommend the clinic as a good place to go...They were always making sure we were ok. And were very caring to making us feel confortable
How was your experience with Ellen Goldstein at Reproductive Fertility?
She was very informative. Her knowledge was very good. She offered us different options. She was very attentive to us. She made sure we were confortable trying treatments. She was very punctual. She made sure we understood everything.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Make sure Ellen Golstein Is available thru your treatment.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
She was very candid and straight forward. She even gave us her personal phone number to reach her at anytime
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
First we tried egg retrival with genetic testing. It didnt work out. So she suggested we try fresh transfer the second time. And thats when it worked for us
Describe your experience with the nursing staff at Reproductive Fertility.
They were always making sure we were ok. And were very caring to making us feel confortable
Describe your experience with Reproductive Fertility.
Clinic parking was very expensive, however their was plenty parking on the street. Clinic was very clean nice, fancy and confortable to be at. They do the retrieval in the same building. Definitely would recommend the clinic as a good place to go,
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Ellen Godlstein was very consionsce of the moeny we spent.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

Successful
NPS
10
NPS
10
3 Fertility Medications
PCOS
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Throughout my experience (which ultimately led to a successful outcome), Dr Goldstein was incredibly knowledgeable and supportive and went above and beyond to answer my questions in between appointments. She was also conscious of the expense that can come with fertility treatments, and helped me navigate the many options available with that in mind. I've never felt so much support from a doctor before. I would highly recommend her for anyone looking for fertility treatment.
The [Reproductive Fertility] clinic was well located and organized. always easy to find street parking and to get an appointment . I rarely had to wait long to see my doctor. the staff were welcoming and helpful with the coordination of my medications and visits...Dr Goldstein has an amazing way of making her clients feel seen and heard. She was able to effectively communicate my situation, and my options moving forward in easy to understand language. plus she was readily available out of hours for any questions or concerns I had.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Throughout my experience (which ultimately led to a successful outcome), Dr Goldstein was incredibly knowledgeable and supportive and went above and beyond to answer my questions in between appointments. She was also conscious of the expense that can come with fertility treatments, and helped me navigate the many options available with that in mind. I've never felt so much support from a doctor before. I would highly recommend her for anyone looking for fertility treatment.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
None needed. She will guide you through the process without needing to be prepared for anything.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr Goldstein has an amazing way of making her clients feel seen and heard. She was able to effectively communicate my situation, and my options moving forward in easy to understand language. plus she was readily available out of hours for any questions or concerns I had.
Describe your experience with Reproductive Fertility.
The clinic was well located and organized. always easy to find street parking and to get an appointment . I rarely had to wait long to see my doctor. the staff were welcoming and helpful with the coordination of my medications and visits.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Consult
NPS
10
NPS
10
Age 33
European
Income $200K - $499K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein was so warm and kind the entire time. She spent her time answering all our questions and she made us feel comfortable doing so. She didn't make us feel like a number at all. She made us feel important and she acknowledged my anxiety and continued to give me TLC throughout the journey. She always answered my emails - even on the weekends. She definitely went out of her way to make me feel important and acknowledged.
The clinic [Reproductive Fertility] is very nice and clean and they always have little treats to eat and coffee to make. However, the parking is terrible. Don't pay for the parking in the parking garage. Park on the street because it is free...We had a different nurse during each visit, but they were all warm and welcoming! We always got called in a timely manner and they were always kind
How was your experience with Ellen Goldstein at Reproductive Fertility?
From the first consultation to Dr. Goldstein to the last appointment we had with her we felt nothing but appreciation for her. We went to a different doctor and practice before her and we could never ask questions and we were only given 5 minutes each visit. Dr. Goldstein stayed and talked with us until all our questions were answered. She was so excited when she was looking at our baby on the ultrasound and she would show us everything we were looking at with joy! We can't thank he enough for being such a warm and great doctor
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
If you want someone to help hold your hand through the process then she is your doctor!
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein was so warm and kind the entire time. She spent her time answering all our questions and she made us feel comfortable doing so. She didn't make us feel like a number at all. She made us feel important and she acknowledged my anxiety and continued to give me TLC throughout the journey. She always answered my emails - even on the weekends. She definitely went out of her way to make me feel important and acknowledged.
Describe your experience with the nursing staff at Reproductive Fertility.
We had a different nurse during each visit, but they were all warm and welcoming! We always got called in a timely manner and they were always kind
Describe your experience with Reproductive Fertility.
The clinic is very nice and clean and they always have little treats to eat and coffee to make. However, the parking is terrible. Don't pay for the parking in the parking garage. Park on the street because it is free :)
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
I became pregnant shortly after I saw the doctor, so I am unsure of the costs. My insurance covered it all
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unsuccessful
NPS
10
NPS
10
Age 35
2 IVF
Male Factor
Income $100K - $199K
1st of 2 Docs
4 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Goldstein dedicated lots of time to explain our situation. We were never rushed, never made to fight for her attention even after a break in treatment to consider our options...She shared our disappointment and our hope, and in the end she recommended treatment outside the clinic because it was our best option financially and reproductively...
I liked that each time I called [Reproductive Fertility] I was either connected to appropriate staff or given the information that I needed right away. I always felt welcome in the clinic, they offered coffee and candies. Once, I was even met on the street with equipment that I had left behind. I traveled a long way for my treatment and the staff was aware of that...
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr Goldstein is warm and compassionate. She built confidence in us by answering all of our questions, even questions we didn't know to ask. She shared our disappointment and our hope, and in the end she recommended treatment outside the clinic because it was our best option financially and reproductively.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
There are many ways to build a family. Be honest with yourself and don't hesitate to ask a question. Even if the answers are scary, you have a wonderful guide that will not abandon you.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr Goldstein dedicated lots of time to explain our situation. We were never rushed, never made to fight for her attention even after a break in treatment to consider our options.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
I was prescribed pills and injections. The injections had to be inter-muscular because of my weight. My low egg reserve would not budge, I would only grow 1-2 follicles at a time. In my first cycle, I had to use a second trigger shot. My body is just obstinate. In my second cycle, I ovulated early. The first egg retrieval produced 1 egg which fertilized but did not grow. The second egg retrieval produced nothing because I had ovulated early. It was tragic. At that point, we almost gave up. Dr Goldstein consulted us and advised IUI with donor sperm. This would offer us the best chance to conceive, but also release us from the clinic. It was a selfless act on her part.
Describe your experience with the nursing staff at Reproductive Fertility.
I recall waking from an egg retrieval to a kind nurse who sat with me and comforted me while preparing me to get on my feet.
Describe your experience with Reproductive Fertility.
I liked that each time I called I was either connected to appropriate staff or given the information that I needed right away. I always felt welcome in the clinic, they offered coffee and candies. Once, I was even met on the street with equipment that I had left behind. I traveled a long way for my treatment and the staff was aware of that.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 27
1 IVF
Latinx
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr.G [Goldstein] made her self available during business hours and after business hours through phone calls, zoom calls, and emails for questions and concerns of mine...she saw a small polyp, she highly recommended I do a hysterectomy to remove the polyp to have a successful transfer. Dr.Goldstein performed the egg retrieval for me, timing my body precisely and was able to have a very successful egg retrieval of 14 eggs...
I was able to make appointments on my availability and worked perfectly with my work schedule...The staff was great, they scheduled me at times I was available to go in at. My primary nurse Zynnia was great she always communicated with us...We decided on only one [eset] my body was ready and timing was everything on a natural cycle transfer...
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein set a plan for us, she timed everything precisely. I was able to make appointments on my availability and worked perfectly with my work schedule. Any questions and concerns that we had were answered and explained in detail by Dr.Goldstein.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
To be open minded about a plan the Dr. Goldstein sets, she understands your body and timing is important.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr.G made her self available during business hours and after business hours through phone calls, zoom calls, and emails for questions and concerns of mine.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
When I started my journey with Dr.Goldstein she saw a small polyp, she highly recommended I do a hysterectomy to remove the polyp to have a successful transfer. Dr.Goldstein performed the egg retrieval for me, timing my body precisely and was able to have a very successful egg retrieval of 14 eggs.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Zynnia)
The staff was great, they scheduled me at times I was available to go in at. My primary nurse Zynnia was great she always communicated with us.
Describe your experience with Reproductive Fertility.
Strengths are availability for appointments, great staff, great drs. Weakness would be location, some patients might not live close by, but with great drs like Dr Goldstein we drove out of our way for her.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
I was a cash patient, didn’t have insurance. I had to get a medical loan out from a recommended/secure place Dr Goldstein had recommended.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
We decided on only one my body was ready and timing was everything on a natural cycle transfer.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 27 Eggs Frozen
NPS
10
NPS
10
Age 38
2 Egg Freezing
Ashkenazi Jewish
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I believe every part of my journey [with Dr. Goldstein] was personalized to my exact needs. I felt heard, understood and important but most of all safe and in the best hands possible...personal calls after hours, 24/7 availability with a moment's notice, kindness, compassion from everyone on the team...The best mix of aggressive and conservative [protocols] keeping safety and reason in mind...
The entire clinic and staff [at Beverly Hills Fertility] was exceptional. I wish that they offered services that I could see them regularly because it is a dream office and dream staff. Also, the waiting room is the most comfortable waiting room I have ever been in. I never minded waiting even though I never waited more than 5 minutes...From answering emails, calls to just being positive and kind despite my many annoying mistakes she was just amazing...
How was your experience with Ellen Goldstein at Beverly Hills Fertility?
There is not enough time or space to praise Dr. Goldstein. I believe every part of my journey was personalized to my exact needs. I felt heard, understood and important but most of all safe and in the best hands possible.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Beverly Hills Fertility?
You will not regret your decision.
During treatment, were you treated like a number or a human with Ellen Goldstein at Beverly Hills Fertility?
personal calls after hours, 24/7 availability with a moment's notice, kindness, compassion from everyone on the team.
Describe the protocols Ellen Goldstein used in your cycles at Beverly Hills Fertility and their degree of success.
The best mix of aggressive and conservative keeping safety and reason in mind.
Describe your experience with your nurse at Beverly Hills Fertility. (Assigned nurse: Adri)
Adri is a gem. I can't imagine having anyone else be with me on this journey. I wish everyone everywhere could have Adri with them. From answering emails, calls to just being positive and kind despite my many annoying mistakes she was just amazing.
Describe your experience with Beverly Hills Fertility.
There is nothing negative to say. The entire clinic and staff was exceptional. I wish that they offered services that I could see them regularly because it is a dream office and dream staff. Also, the waiting room is the most comfortable waiting room I have ever been in. I never minded waiting even though I never waited more than 5 minutes.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
1 of 5
10
Clinic
Beverly Hills Fertility
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Consult
NPS
10
NPS
10
Age 30 - 31
Recurrent Pregnancy Loss
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Goldstein consistently made time to listen to our concerns and reassure us when needed, even if she has already answered the question previously. This really helped us maintain a optimistic outlook during our testing...Dr Goldstein responded by acknowledging the emotional pain of the miscarriages and performing a full testing and imaging workup to ensure that nothing was missed. She confirmed the previous diagnosis, but did so in a way that made us feel listened to and understood which was critical in our ability to move forward...
The clinic [Beverly Hills Fertility] is beautiful, clean, and in top notch shape. It is brand new and everyone will certainly feel comfortable here. Parking is challenging and traffic can be quite a concern in the mornings and evenings...Dr Goldstein consistently made time to listen to our concerns and reassure us when needed, even if she has already answered the question previously. This really helped us maintain a optimistic outlook during our testing...
How was your experience with Ellen Goldstein at Beverly Hills Fertility?
Dr Goldstein was absolutely incredible. We sought her out after going through three consecutive miscarriages and being told by multiple doctors to “just keep trying”. Dr Goldstein responded by acknowledging the emotional pain of the miscarriages and performing a full testing and imaging workup to ensure that nothing was missed. She confirmed the previous diagnosis, but did so in a way that made us feel listened to and understood which was critical in our ability to move forward. When we did get pregnant again, she performed weekly ultrasounds to help us through the first trimester and continued to be a resource via email as we transitioned to our permanent OB-QYN. Thank you Dr Goldstein!
During treatment, were you treated like a number or a human with Ellen Goldstein at Beverly Hills Fertility?
Dr Goldstein consistently made time to listen to our concerns and reassure us when needed, even if she has already answered the question previously. This really helped us maintain a optimistic outlook during our testing.
Describe your experience with Beverly Hills Fertility.
The clinic is beautiful, clean, and in top notch shape. It is brand new and everyone will certainly feel comfortable here. Parking is challenging and traffic can be quite a concern in the mornings and evenings.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Beverly Hills Fertility
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
2017, Successful
NPS
10
NPS
10
Age 28
3 IUI
PCOS
Tubal Blockage
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein, was the calm during the time of uncertainty that we had, she made us feel important, at peace, and always gave us the answers that we were looking for by being confident in everything she said, she was always caring and loving for us as her patient...Her biggest strength is her knowledge, patience and delivery of information to us, there was never a moment we felt she hesitated, or had any doubts with the information she gave us, she always had time for us, and even calm our fears when we had an early pregnancy scare that another office told us we had lost our baby, but there was Dr. Goldstein that reassure us that everything was going well, and fast foward a couple years i have my beautiful daughter thanks to her.
[Reproductive Partners Medical Group's] strengths are its Availability and flexibility...they make sure you count as a person not a number to add to their patient count, I strongly recommend them for anyone looking for the best experience in a fertility process...Dr. Goldstein, was the calm during the time of uncertainty that we had, she made us feel important, at peace, and always gave us the answers that we were looking for by being confident in everything she said, she was always caring and loving for us as her patient
How was your experience with Ellen Goldstein at Reproductive Partners Medical Group?
Her biggest strength is her knowledge, patience and delivery of information to us, there was never a moment we felt she hesitated, or had any doubts with the information she gave us, she always had time for us, and even calm our fears when we had an early pregnancy scare that another office told us we had lost our baby, but there was Dr. Goldstein that reassure us that everything was going well, and fast foward a couple years i have my beautiful daughter thanks to her.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Partners Medical Group?
Do not hesitate in choosing her as your Doctor she is everything that a fertility Doctor should be and more
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Partners Medical Group?
Dr. Goldstein, was the calm during the time of uncertainty that we had, she made us feel important, at peace, and always gave us the answers that we were looking for by being confident in everything she said, she was always caring and loving for us as her patient
Describe your experience with Reproductive Partners Medical Group.
the clinics strengths are its Availability and flexibility are their strengths, they make sure you count as a person not a number to add to their patient count, I strongly recommend them for anyone looking for the best experience in a fertility process
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 29
1 IVF
Tubal Blockage
Recurrent Pregnancy Loss
Middle Eastern
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Ellen Goldstein is simply incredible, brilliant, amiable, kind and extremely attentive. She was everything I needed and more in my times of distress, in my moments of confusion and my own self doubt. She treated me and my husband like a partner in this journey and never failed to reassure me that I am capable of becoming a mother. Dr. Goldstein is a blessing in my life. I have never experienced such attentive care as a patient until I met her.
Beverly Hills Fertility has many strengths. They've created a aesthetically beautiful, calm and welcoming environment for their patients. It never feels like a 'factory', like some of the other places I've been to before I came across Dr. Goldstein's practice. As a patient, I always felt very welcomed by their staff. Everyone is so sweet and caring...I met with the financial coordinator, where she meticulously went over every detail of cost and different options to choose from. She answered every question and helped us choose the best options for our treatment plan.
How was your experience with Ellen Goldstein at Beverly Hills Fertility?
Dr. Ellen Goldstein is simply incredible, brilliant, amiable, kind and extremely attentive. She was everything I needed and more in my times of distress, in my moments of confusion and my own self doubt. She treated me and my husband like a partner in this journey and never failed to reassure me that I am capable of becoming a mother. Dr. Goldstein is a blessing in my life. I have never experienced such attentive care as a patient until I met her.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Beverly Hills Fertility?
My advice to a prospect patient of Ellen Goldstein is to truly lift the weight off your own shoulders by letting her take over. Let go of any self doubt or pressure you've placed on yourself and trust her process. She will be doing everything in her power to achieve success.
During treatment, were you treated like a number or a human with Ellen Goldstein at Beverly Hills Fertility?
I absolutely felt like a human during my visits and treatments with Dr. Goldstein, I am forever grateful to her for responding to every single email and never letting more than an hour go by before answering. Often times, answering me within minutes. Those moments are so appreciated. I felt so cared for, seen and truly felt like I was her only patient... even though I definitely was not! I am not sure how she does it, but she truly has an incredible strength and passion for fertility. She treated me like any family member would.
Describe the protocols Ellen Goldstein used in your cycles at Beverly Hills Fertility and their degree of success.
Dr. Goldstein's protocol was meticulous and effective. She did not want me to spend unnecessary money, nor overstimulate me with the IVF treatments. She only prescribed what was needed and carefully monitored me. During the IVF injections, I felt totally fine and I was able to live a normal life. Dr. Goldstein had video tutorials that she created herself helping us learn how to do the injections comfortably at home. As a result, we retrieved 20 eggs! We had 5 embryos and then went through PGS-testing our embryos, leaving us with 2 healthy tested embryos. After the retrieval process, Dr. Goldstein prepared me for a natural frozen embryo transfer. We used my own hormones for this 'natural' transfer (therefore there were no extra medications/injections needed other than letrozole) and we waited until I ovulated on my own. She monitored me like a hawk and perfectly timed the transfer. And it was successful!!!
Describe your experience with your nurse at Beverly Hills Fertility. (Assigned nurse: Mariam)
Mariam was an awesome care coordinator for me. She responded to all my emails / phone calls promptly and patiently helped me answer all my questions with detail.
Describe your experience with Beverly Hills Fertility.
Beverly Hills Fertility has many strengths. They've created a aesthetically beautiful, calm and welcoming environment for their patients. It never feels like a 'factory', like some of the other places I've been to before I came across Dr. Goldstein's practice. As a patient, I always felt very welcomed by their staff. Everyone is so sweet and caring.
Describe the costs associated with your care under Ellen Goldstein at Beverly Hills Fertility.
After my consultation appointment, I met with the financial coordinator, where she meticulously went over every detail of cost and different options to choose from. She answered every question and helped us choose the best options for our treatment plan. We decided to move forward with their recommended protocols, including ICSI, PGS-Testing etc. We spent about $20k for the entire process which is very competitive compared to other IVF fertility centers. My medications were probably around an additional $3,500. Overall, Dr. Goldstein understands the financial stress that IVF can come with, so she was always very considerate about making sure she prescribed just the necessary amount of medications so we did not need to overspend.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Beverly Hills Fertility
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 17 Eggs Frozen
NPS
10
NPS
10
Age 35
1 Egg Freezing
Middle Eastern
Lawyer
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein is patient and takes time to answer all your questions -- while you are in her office and when you contact her by email or phone. She is very responsive to emails, provides detailed responses, and welcomes follow up questions. I felt very comfortable to ask her questions. Also, during this entire process, other than bloodwork, Dr. Goldstein was directly involved. She did all my ultrasounds and met with me during every visit...understood how emotional this process is -- she listened, she was patient, and empathetic.
They [Beverly Hill Fertility] do not work with insurance (at least at the time of my visit), which was not ideal. They were responsive, the office was clean, and the entire team starting at the front desk were patient, kind, and sincere...Dr. Goldstein has excellent bedside manner, she is calm and caring, and very receptive and responsive to questions (during visits and by phone/email). She encouraged me to email her with concerns and questions, and she always responded timely. Initially, it appeared as though I had diminished ovarian reserve and Dr. Goldstein really partnered with me to figure out the best course of action. She made me feel very safe and I had full confidence in her experience (even though I am a very skeptical person, generally).
How was your experience with Ellen Goldstein at Beverly Hills Fertility?
Dr. Goldstein has excellent bedside manner, she is calm and caring, and very receptive and responsive to questions (during visits and by phone/email). She encouraged me to email her with concerns and questions, and she always responded timely. Initially, it appeared as though I had diminished ovarian reserve and Dr. Goldstein really partnered with me to figure out the best course of action. She made me feel very safe and I had full confidence in her experience (even though I am a very skeptical person, generally).
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Beverly Hills Fertility?
If you like to know all possible outcomes and side effects, even if the chances of such outcomes are low, be proactive in asking her. For example, go over what you could experience after the retrieval process (for example, to no fault of Dr. Goldstein's, I had significant bloating after the retrieval, which is "normal" but not as common).
During treatment, were you treated like a number or a human with Ellen Goldstein at Beverly Hills Fertility?
Dr. Goldstein is patient and takes time to answer all your questions -- while you are in her office and when you contact her by email or phone. She is very responsive to emails, provides detailed responses, and welcomes follow up questions. I felt very comfortable to ask her questions. Also, during this entire process, other than bloodwork, Dr. Goldstein was directly involved. She did all my ultrasounds and met with me during every visit (versus other doctors who had their staff do ultrasounds and only met with me for a rushed moment thereafter). Lastly, Dr. Goldstein understood how emotional this process is -- she listened, she was patient, and empathetic.
Describe the protocols Ellen Goldstein used in your cycles at Beverly Hills Fertility and their degree of success.
I took estrogen pills about a week before I expected my cycle to start (not everyone does this), I did injections for 10 days before my trigger injection (initally thought I would do 8-9 but I was responding well to medication so we continued a bit more). The results were great -- each visit, we could see about 15-17 follicles and she was able to retrieve 17 mature eggs. She also retrieved 3 that were not mature.
Describe your experience with Beverly Hills Fertility.
They do not work with insurance (at least at the time of my visit), which was not ideal. They were responsive, the office was clean, and the entire team starting at the front desk were patient, kind, and sincere.
Describe the costs associated with your care under Ellen Goldstein at Beverly Hills Fertility.
Cost of retrival all in, $8,550 (included one year of egg freezing)
What specific things went wrong at Beverly Hills Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Beverly Hills Fertility.
Very minor, but Dr. Goldstein told me my procedure would be at one time, but my nurse emailed me with a different time. When I checked with Dr. Goldstein (she was immediately responsive) she confirmed the time she said was correct, she changed the time based on my progress, and my nurse had not yet been updated.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Beverly Hills Fertility
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 32
1 IUI
1 IVF
Unexplained
Income $50K - $99K
Investor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Goldstein] always communicated with me and answered every little question I had; she was patient, supportive and compassionate. She is also extremely knowledgeable as a doctor and always paints a realistic picture of what I should expect based on scientific data. I really found her approach and temperament very reassuring and I never felt anxious at any point in the cycle because I knew I was in great hands and getting the best treatment available.
Everyone [at Reproductive Fertility] is very professional and attentive. The wait times are non-existent...[staff] at the front desk are friendly and communicative. Someone always answers the phone and whatever you're calling with will get taken care of right away whether it's that you need another prescription for a medication or to change your appointment time or anything else. Emails are always answered really quickly as well.
How was your experience with Ellen Goldstein at Reproductive Fertility?
I met with Dr. Goldstein for the first time in July 2020 and she immediately made me feel comfortable and earned my trust. She was very caring, professional, and attentive and listened to all my concerns and explained all my options in depth. At the time I had been trying to conceive on my own for over 8 years; I had seen several fertility doctors and run all the standard tests, and the consensus was that I had unexplained infertility. I did an initial cycle of IUI with Dr. Goldstein in December 2020. My odds of conceiving were around 12%. The IUI did not result in a pregnancy - and I had kind of expected that because I knew I was going to need a more aggressive form of treatment. In March 2021 I was finally ready to start a cycle of IVF. Dr. Goldstein was really great throughout the whole process: she always communicated with me and answered every little question I had; she was patient, supportive and compassionate. She is also extremely knowledgeable as a doctor and always paints a realistic picture of what I should expect based on scientific data. I really found her approach and temperament very reassuring and I never felt anxious at any point in the cycle because I knew I was in great hands and getting the best treatment available. My IVF cycle went better than I could have hoped for - I got pregnant after the first embryo transfer and I am due February 1st, 2022. I also still have 6 other healthy frozen embryos that I can use in the future. I am so grateful that I found Dr. Goldstein! After 8+ years of infertility I'm finally pregnant and I couldn't have asked for a better experience leading to this pregnancy. Dr. Goldstein made sure that I knew every step of the way that she was truly invested in this process and cared about me and my results. She always made me feel supported and I was never alone in the process.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
You can really put all your trust in Dr. Goldstein. She is very kind and an expert doctor. You can ask her tens of questions about every little thing that is on your mind and she will answer each one of them patiently. She has a lot of knowledge and you will never leave her office feeling confused or worried or anxious. You will know right away after an initial consultation with her that she truly does care about her patients and their success, and you can take a deep breath knowing that you're being taken care of by the best that's out there.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Ellen Goldstein was very kind, compassionate, polite, and realistic from day 1. She always made me feel comfortable and supported in my journey, and I knew I could trust her from the get go. I never felt like she did not care about me as a patient because she obviously did and continues to do so. I am almost in my 2nd trimester now and she continues to answer my questions when I write her emails. She is extremely knowledgeable and truly a great doctor. She sets realistic expectations based on the science. But the results I got with her completely surpassed my initial expectations. So happy I chose her.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
The main thing I recall is that after checking my hormone levels and seeing how I was reacting to IVF medication she knew right away that my cycle would very likely have to be a frozen cycle. A fresh embryo transfer was not going to be an option for me because of how high my hormone levels would be after the egg retrieval. We had to wait for my body to calm down and for the hormone levels to normalize after the retrieval, so we waited one cycle (about 4 weeks) to do a frozen transfer. The first frozen transfer worked and I am now 11 weeks pregnant.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Tasha Carmack)
Tasha Carmack was great - she is a very positive and friendly person and I always appreciate that. She answered all my questions about the financial aspect of my IVF journey and she is just a pleasant person to talk to. She is on top of her game and will make sure to remind me of anything she thinks I might be forgetting (like bringing signed paperwork back on my next visit). She also explained how I should use IVF medication properly and was happy to answer any questions I had.
Describe your experience with Reproductive Fertility.
I think that this an overall great clinic. I did not encounter anyone who was unpleasant in any way. Everyone is very professional and attentive. The wait times are non-existent. If you make an appointent at 2pm they will call you in at 2pm 95% of the time. The remaining 5% of the time it will be by 2:15pm. The people at the front desk are friendly and communicative. Someone always answers the phone and whatever you're calling with will get taken care of right away whether it's that you need another prescription for a medication or to change your appointment time or anything else. Emails are always answered really quickly as well.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
$11675 for egg retrieval and doctor's fees $3300 frozen embryo transfer $5200 for genetic testing of embryos IVF medication was separate and included birth control pills, injections, progesterone suppositories... probably totaling $2000-$3000 roughly.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
She explained to me that my odds of conceiving (especially since I had done genetic testing on my embryos) were pretty high - about 70-80% per transfer. Therefore she did not recommend transferring more than 1 embryo at a time. She explained that twins carried more risks (such as premature birth and other complications) and it was just much better to have one healthy baby. I was in complete agreement with her and took her advice. It is definitely not worth it to try and save money by transferring multiple embryos and then ending up with twins and having numerous complications down the line. I trusted the science and knew that with such high odds I should just transfer 1 embryo at a time. It all worked perfectly.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 36
1 IUI
Uterine Fibroids
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Goldstein is an exceptional doctor! She is knowledgeable, confident, empathetic, and communicative. My wife and I got responses from her within minutes! We felt safe in her hands. She never rushed any appointments and made sure to answer all of our questions. She was honest with me and my wife about our treatment plan...My wife and I are very lucky to have found Dr. Goldstein. She is the reason our dreams are becoming a reality.
I honestly do not have any weaknesses to share about the clinic [Beverly Hills Fertility]. The clinic is clean, organized, and extremely responsive. With our previous fertility specialist, we had felt like numbers. But Dr. Goldstein’s clinic made sure we felt like we mattered. I can’t say enough good things about this clinic...Our care coordinator was always responsive and showed kindness. She respected our wishes and made sure we felt comfortable.
How was your experience with Ellen Goldstein at Beverly Hills Fertility?
Dr Goldstein is an exceptional doctor! She is knowledgeable, confident, empathetic, and communicative. My wife and I got responses from her within minutes! We felt safe in her hands. She never rushed any appointments and made sure to answer all of our questions. She was honest with me and my wife about our treatment plan. In fact, she went above and beyond and personally referred us to a doctor who was able to remove one of my wife’s fibroids using a non-invasive technique within weeks! Otherwise, we would have had to wait for months and any other doctor would have done a laparoscopic procedure, which is considered a major surgery and comes with more risks. My wife and I are very lucky to have found Dr. Goldstein. She is the reason our dreams are becoming a reality.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Beverly Hills Fertility?
The advice that we would give is to trust Dr Goldstein and her treatment plan. She truly knows what she’s doing!
During treatment, were you treated like a number or a human with Ellen Goldstein at Beverly Hills Fertility?
Dr. Goldstein and her staff always make sure that you feel welcomed. She is courteous and respectful. She always answered questions without any judgement. My wife and I truly felt like we were important.
Describe the protocols Ellen Goldstein used in your cycles at Beverly Hills Fertility and their degree of success.
Dr. Goldstein was very honest with my wife and me and let us know that a specific fibroid needed to be removed before we’d be able to conceive. She did not suggest a major surgery such as laparoscopy and referred us to a friend/colleague who was able to remove it hysteroscopically. Dr. Goldstein assured us that after the procedure, we’d be able to get pregnant through IUI, and she was right! My wife got pregnant within three months. She had medicated cycles using Letrozole.
Describe your experience with your nurse at Beverly Hills Fertility.
Our care coordinator was always responsive and showed kindness. She respected our wishes and made sure we felt comfortable.
Describe your experience with Beverly Hills Fertility.
I honestly do not have any weaknesses to share about the clinic. The clinic is clean, organized, and extremely responsive. With our previous fertility specialist, we had felt like numbers. But Dr. Goldstein’s clinic made sure we felt like we mattered. I can’t say enough good things about this clinic.
Describe the costs associated with your care under Ellen Goldstein at Beverly Hills Fertility.
$4500 for 3 IUI Cycles
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Beverly Hills Fertility.
NA
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Beverly Hills Fertility
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, 8 Eggs Frozen
NPS
10
NPS
10
Age 30
1 Egg Freezing
Diminished Ovarian Reserve
European
Income $200K - $499K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein is exceptional at balancing compassionate counsel with pragmatic care. I never felt like I was being "babied" or talked down to, but I always felt like my questions were answered and I was being given the opportunity to be honest and open about my experience with egg freezing...As a plus, she's young, energetic, and genuine. I can't say enough wonderful things...I absolutely raved about Dr. Goldstein to friends and family members
I loved this clinic because you know exactly what you're getting. When I was researching clinics, I got very nervous that I would get randomly assigned to a doctor who was less experienced or qualified because of the volume. Having a clinic with a single doctor was so reassuring because I knew exactly who I was dealing with from the day of my consult. My only very minor critique is that the parking is an additional cost (not substantial but you need to remember to ask for validation).
How was your experience with Ellen Goldstein at Beverly Hills Fertility?
Dr. Goldstein is exceptional at balancing compassionate counsel with pragmatic care. I never felt like I was being "babied" or talked down to, but I always felt like my questions were answered and I was being given the opportunity to be honest and open about my experience with egg freezing. I absolutely raved about Dr. Goldstein to friends and family members. When I went in for my consult, she was so patient with me and very kind when we discovered that my AFC was much lower than expected for my age. She advised me on steps that we could take to give me the best shot at collecting as many eggs as possible, and she absolutely nailed it. She projected that I could get 8 eggs at our consult, and that's exactly what I wound up with. As a plus, she's young, energetic, and genuine. I can't say enough wonderful things.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Beverly Hills Fertility?
Prepare yourself to get an honest assessment of your prognosis--even if it's bad, you'll be supported along the way.
During treatment, were you treated like a number or a human with Ellen Goldstein at Beverly Hills Fertility?
The support and attention I received from Dr. Goldstein and her staff was phenomenal. Even though she has an exceptionally busy practice, I always felt like staff carved out time to answer my questions and Dr. Goldstein made it a point to call me and check in after every major milestone. I had the opportunity to ask questions at any and all points of the process. On one occasion, I inadvertently lost a dose of my medication by pulling the syringe plunger out too far and had to panic-email Dr. Goldstein and my facilitator, Alondra. I got an immediate response and reassurance from Alondra that everything was okay, that they could make sure I got the requisite dose on time, and apologizing (to me!) for the stress.
Describe the protocols Ellen Goldstein used in your cycles at Beverly Hills Fertility and their degree of success.
Dr. Goldstein had me go off birth control for three months before I started the retrieval process. Once that was done, she prescribed me Estrace tablets for a period of about a week or so. She then had me stop taking the tablets before I started my injections.
Describe your experience with your nurse at Beverly Hills Fertility. (Assigned nurse: Alondra)
Alondra and the entire team of nurses were so wonderful. They were always in touch and available, and they worked so hard. I don't think this office has any "off" days (my retrieval was on the Fourth of July) and they were still always sunny and warm and reassuring.
Describe your experience with Beverly Hills Fertility.
I loved this clinic because you know exactly what you're getting. When I was researching clinics, I got very nervous that I would get randomly assigned to a doctor who was less experienced or qualified because of the volume. Having a clinic with a single doctor was so reassuring because I knew exactly who I was dealing with from the day of my consult. My only very minor critique is that the parking is an additional cost (not substantial but you need to remember to ask for validation).
Describe the costs associated with your care under Ellen Goldstein at Beverly Hills Fertility.
All told, including medications, the cost of my care for a single cycle of egg freezing came to around $15,000.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Beverly Hills Fertility.
N/A
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Beverly Hills Fertility
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 36 - 37
1 IUI
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Golstein has been present and available at every appointment. She responds to emails and texts within hours and she takes time to explain every step of the process. She is kind and honest about results, both good and bad. It is clear she wants the patient to feel comfortable the entire time. She undersands the tremendous emotional and mental (not to mention physical) toll fertility treatments take on a woman.
The [Beverly Hills Fertility] clinic is beautiful and new. The waiting room is peaceful, quiet and pleasant to be in. The clinic is clean. I didn't see dust or dirt on the machines or baseboards. The experience in the clinic has always been pleasant and calming. There is also parking on site...all the nurses at Beverly Hills Fertility are incredible. They are kind, compassionate and open about information. They take time to explain injections and procedures. I always felt comfortable with every nurse I encountered and Christina is fantastic.
How was your experience with Ellen Goldstein at Beverly Hills Fertility?
Dr. Goldstein is a compassionate, honest and patient doctor and we felt comfortable the entire time we have worked with her. Our feritlity journey went like this: Learned I had low AMH and failure to conceive after 1 year; did 1 IUI with clomid; did 1 natural cycle with clomid; moved on to egg retrieval; had poor results (got 15 eggs but only 1 euploid embryo & 1 low mosaic), transfer of euploid failed; did more testing for inflammation and planned to transfer mosaic; testing for inflammation was positive and transfer was canceled; treated inflammation mutiple times and did another egg retrieval while waiting to be cleared to transfer; got MUCH better embryo results with the 2nd retrieval (18 eggs and 6 euploid embryos); inflammation cleared; transfer a euploid emrbyo from the 2nd retrieval; currently 4 weeks pregnant. During this entire process, Dr. Goldstein made our options clear and gave us great advice. Dr. Goldstein follows methods that are backed with strong scientific data and changes course when protocols aren't working. She does not tell the patient how to live or what to do, rather she makes recommendations that she knows work. She will never tell you to give up coffee or a glass of wine here or there!
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Beverly Hills Fertility?
If for whatever reason a part of the process seems unclear or uncomfortable, simply ask for clarification. Dr. Goldstein will always take time to explain procotols, options and procedures, and especially if you are feeling unsure.
During treatment, were you treated like a number or a human with Ellen Goldstein at Beverly Hills Fertility?
Dr.Golstein has been present and available at every appointment. She responds to emails and texts within hours and she takes time to explain every step of the process. She is kind and honest about results, both good and bad. It is clear she wants the patient to feel comfortable the entire time. She undersands the tremendous emotional and mental (not to mention physical) toll fertility treatments take on a woman.
Describe the protocols Ellen Goldstein used in your cycles at Beverly Hills Fertility and their degree of success.
During our first retrieval, we did a natural cycle retrival and a natural cycle transfer (following my normal path of ovulation). In both cases, I had poor results - only 1 euploid embryo from the retrieval and a failed transfer. For my second retrieval she suggested we do a luteal phase retrieval, which can sometimes yield better results for older patients with lower AMH (like me). In this case, the doctor retrieves eggs outside the normal cycle of ovulation. This worked SO much better for me: I got more eggs, more embryos and more euploids (6!!). With my transfer, we also did a medicated cycle and now I am pregnant. Although there are many factors that contribute to outcomes at every stage of the journey, I can't help but think that switching the protocol and trying something new may have helped a lot! Dr.Goldstein believes in trying new protocols when previous ones don't work. She isn't afraid to be creative and try new things.
Describe your experience with your nurse at Beverly Hills Fertility. (Assigned nurse: Christina Membrere)
Christina and all the nurses at Beverly Hills Fertility are incredible. They are kind, compassionate and open about information. They take time to explain injections and procedures. I always felt comfortable with every nurse I encountered and Christina is fantastic.
Describe your experience with Beverly Hills Fertility.
The clinic is beautiful and new. The waiting room is peaceful, quiet and pleasant to be in. The clinic is clean. I didn't see dust or dirt on the machines or baseboards. The experience in the clinic has always been pleasant and calming. There is also parking on site.
Describe the costs associated with your care under Ellen Goldstein at Beverly Hills Fertility.
The costs at Beverly Hills Fertility are very competitive and not overpriced. The prices down in LA are much cheaper than in Northern CA, which is one of the reasons I chose to go to LA for treatment.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Beverly Hills Fertility.
We were open with Dr. Goldstein about our goals for our desired family. She makes recommendations based on that and other factors, like maternal age. For us, she did not recommend transfer multiple embryos, as least not within the first few transfers. But she is not opposed to it if someone wants more children and has less time.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Beverly Hills Fertility
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5