How was your experience with Ellen Hayes at CCRM Minneapolis?
She was impersonal, lacked compassion, inaccessible, exaggerated success rates, and was inflexible when I wanted to alter my care base on initial outcomes and response to medication. She is the worst doctor I've ever worked with.
What's one piece of advice would you give a prospective patient of Ellen Hayes at CCRM Minneapolis?
Don't waste your time or money.
During treatment, were you treated like a number or a human with Ellen Hayes at CCRM Minneapolis?
She wasn't familiar with the different stages of my care. If I ever wanted her imvolved in my care, I had to pay a special fee of over $100
Describe the protocols Ellen Hayes used in your cycles at CCRM Minneapolis and their degree of success.
CCRM puts you on a standard protocol depending on your labs. The protocol is not individualized or altered based on your unique response to meds.
Describe your experience with the nursing staff.
Curt and disorganized, but they run the show. I was assigned a coordinator,but I only talked with her a few times. I mostly interacted with a random team of nurses - none of whom seemed to like her job. They were so incredibley rude and unhappy.
Describe your experience with CCRM Minneapolis.
Worst. Experience. Ever. Can't think of one single positive thing associated with this clinic. Working with them was a nightmare and an experience I'll regret for years to come. I think my doctor ended up getting fired or quitting. She was there less than a year.
Describe the costs associated with your care under Ellen Hayes at CCRM Minneapolis.
Slightly more expensive than other MN clinics. Tried to "sell" certain things that once you agreed to them, you weren't allowed to cancel (genetic testing)
Describe Ellen Hayes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Minneapolis.
CCRM will not do multiple embryo transfers.
What specific things went wrong at CCRM Minneapolis?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
- Failed to order appropriate test
- Failed to send your chart to another clinic
- Lost results
- Provided conflicting information
- Failed to convey critical information
- Failed to consider drug intolerance
- Canceled a cycle due to clinic error
- Scheduled the wrong procedure