Ellen Hayes

Current Clinic Unknown

Medical SchoolLoyola U.
ResidencyMed Col of Wisconsin
FellowshipEmory
Current Clinic Unknown
address unknown
city, state 00000
000-000-0000
On a scale from 0-10, how likely are you to recommend Ellen Hayes to a friend?
Neutral: 35%Don't recommend: 65%4.2
5 assessments
  • 0% Strongly recommend (9-10)
  • 35% Neutral (7-8)
  • 65% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
5 assessments
6
Age
32
Treated
2016
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
Poor Egg Quality
6
Ellen Hayes was very descriptive about what she wanted to do and achieve. But she also made it sound like certain things worked for other patients so it should work for me. I felt to compared to everyone else. She did however confirm my suspicions that my egg quality was not the greatest...The embryos that did make it to day 5 were not graded the best so they would not transfer them even though i wanted to.
+ Read more
Age
32
Treated
2016
Success with this Doc
No
Race
European, Black or African-American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Poor Egg Quality
6
How was your experience with Ellen Hayes at Aurora?
Ellen Hayes was very descriptive about what she wanted to do and achieve. But she also made it sound like certain things worked for other patients so it should work for me. I felt to compared to everyone else. She did however confirm my suspicions that my egg quality was not the greatest.
What's one piece of advice would you give a prospective patient of Ellen Hayes at Aurora?
Make sure that you are taking the right dose of medications for your cycle. Make sure she understands your worries.
During treatment, were you treated like a number or a human with Ellen Hayes at Aurora?
It just seemed like I was being treated like every other patient. when everyone has different circumstances and outcomes.
Describe the protocols Ellen Hayes used in your cycles at Aurora and their degree of success.
I don't remember the exact protocol but i was on 450iu of Gonal-g and 150 of Menopur. I was also on Omnitrope and triggered with HCG. The results were still poor egg quality even though on Omnitrope. The embryos that did make it to day 5 were not graded the best so they would not transfer them even though i wanted to.
Describe your experience with your nurse at Aurora.
They were very good at calling back in a timely manner. But they sometimes got their info confused with a cancelled cycle and which doctor changed things.
Describe your experience with Aurora.
They do everything in the clinic and it is welcoming. They should have more weekend hours for when someones cycle starts on the weekend or a Friday. Otherwise they are closed on the weekend.
Describe the costs associated with your care under Ellen Hayes at Aurora.
The costs were pretty standard. The one thing i liked was that they offered a payment plan for those who were paying out of pocket .
Describe Ellen Hayes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora.
I did not transfer any but she aimed more towards a single transfer to help with the risk of multiples.
What specific things went wrong at Aurora?
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Provided conflicting information
6
Doctor
Ellen Hayes
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Aurora
West Allis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
39
Treated
2017
Success with this Doc
No
Treatment
IUI, 1 IVF, Donor Sperm
Diagnosis
Uterine Fibroids
0
She [Dr. Hayes] was impersonal, lacked compassion, inaccessible, exaggerated success rates, and was inflexible when I wanted to alter my care base on initial outcomes and response to medication. She is the worst doctor I've ever worked with...She wasn't familiar with the different stages of my care. If I ever wanted her imvolved in my care, I had to pay a special fee of over $100... The protocol is not individualized or altered based on your unique response to meds.
+ Read more
Age
39
Treated
2017
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Professor
Order & Number of Docs Seen
1st of 2 Docs
Treatment
IUI, 1 IVF, Donor Sperm
Diagnosis
Uterine Fibroids
0
How was your experience with Ellen Hayes at CCRM Minneapolis?
She was impersonal, lacked compassion, inaccessible, exaggerated success rates, and was inflexible when I wanted to alter my care base on initial outcomes and response to medication. She is the worst doctor I've ever worked with.
What's one piece of advice would you give a prospective patient of Ellen Hayes at CCRM Minneapolis?
Don't waste your time or money.
During treatment, were you treated like a number or a human with Ellen Hayes at CCRM Minneapolis?
She wasn't familiar with the different stages of my care. If I ever wanted her imvolved in my care, I had to pay a special fee of over $100
Describe the protocols Ellen Hayes used in your cycles at CCRM Minneapolis and their degree of success.
CCRM puts you on a standard protocol depending on your labs. The protocol is not individualized or altered based on your unique response to meds.
Describe your experience with the nursing staff.
Curt and disorganized, but they run the show. I was assigned a coordinator,but I only talked with her a few times. I mostly interacted with a random team of nurses - none of whom seemed to like her job. They were so incredibley rude and unhappy.
Describe your experience with CCRM Minneapolis.
Worst. Experience. Ever. Can't think of one single positive thing associated with this clinic. Working with them was a nightmare and an experience I'll regret for years to come. I think my doctor ended up getting fired or quitting. She was there less than a year.
Describe the costs associated with your care under Ellen Hayes at CCRM Minneapolis.
Slightly more expensive than other MN clinics. Tried to "sell" certain things that once you agreed to them, you weren't allowed to cancel (genetic testing)
Describe Ellen Hayes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Minneapolis.
CCRM will not do multiple embryo transfers.
What specific things went wrong at CCRM Minneapolis?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
0
Doctor
Ellen Hayes
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
CCRM Minneapolis
Edina
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
8
Dr. Hayes [at Aurora - West Allis] has been very kind, straightforward, and understanding. She is knowledgeable and makes sure that all questions are answered....The nursing staff at Dr. Hayes office is amazing. All the ladies there are so kind, friendly and approachable. About $1,300 for an IUI. Includes ultrasounds and washing the semen. Does not include the price for medication. Fermara- $13.00 and Trigger Shot and Progesterone: $130.00
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
8
How was your experience with Ellen Hayes at Aurora?
Dr. Hayes has been very kind, straightforward, and understanding. She is knowledgeable and makes sure that all questions are answered.
What's one piece of advice would you give a prospective patient of Ellen Hayes at Aurora?
Be pro-active. If something doesn't seem or feel right, speak up.
Describe your experience with the nursing staff.
The nursing staff at Dr. Hayes office is amazing. All the ladies there are so kind, friendly and approachable.
Describe your experience with Aurora.
Clean, organized and not crowded.
Describe the costs associated with your care under Ellen Hayes at Aurora.
About $1,300 for an IUI. Includes ultrasounds and washing the semen. Does not include the price for medication. Fermara- $13.00 and Trigger Shot and Progesterone: $130.00
8
Doctor
Ellen Hayes
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
9
Clinic
Aurora
West Allis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
25 - 27
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, Donor Sperm
Diagnosis
Male Factor
8
She [Dr Hayes] is kind and her staff know you, and show empathy during every interaction....She is not overly talkative but is kind and gives all details necessary. She has a way of explaining in detail what you need to know, but not over doing it....[The nurses at Aurora] They make this clinic what it is. They are knowledgable, kind, compassionate, detailed and available and timely. I cannot say enough about them! They have held me while in tears!
+ Read more
Age
25 - 27
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF, Donor Sperm
Diagnosis
Male Factor
8
How was your experience with Ellen Hayes at Aurora?
She is not overly talkative but is kind and gives all details necessary. She has a way of explaining in detail what you need to know, but not over doing it.
What's one piece of advice would you give a prospective patient of Ellen Hayes at Aurora?
Come to every appointment with your list of questions and they will get answered.
During treatment, were you treated like a number or a human with Ellen Hayes at Aurora?
She is kind and her staff know you, and show empathy during every interaction.
Describe your experience with the nursing staff.
They make this clinic what it is. They are knowledgable, kind, compassionate, detailed and available and timely. I cannot say enough about them! They have held me while in tears!
8
Doctor
Ellen Hayes
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Aurora
West Allis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
2
Age
31
Treated
2012
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
Other
2
[Dr. Hayes] seemed too busy to help. Was not told endometriosis was found. Was told MTHFR mutation "isn't an issue" despite a family history of miscarriages and studies that show otherwise.
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Age
31
Treated
2012
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Other
2
How was your experience with Ellen Hayes at Aurora?
Seemed too busy to help. Didn't explain that she found endometriosis.
What's one piece of advice would you give a prospective patient of Ellen Hayes at Aurora?
Ask for copies of your files. She at forget to tell you something important
Describe the protocols Ellen Hayes used in your cycles at Aurora and their degree of success.
50 chlomid for cycle 1 100 of chlomid with iui cycle 2 75iu follistim with trigger and iui cycle 3 Same cycle 4,5.
Describe the costs associated with your care under Ellen Hayes at Aurora.
I've not heard of more expensive than this $5000 for iui
What specific things went wrong at Aurora?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
2
Doctor
Ellen Hayes
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Aurora
West Allis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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