How was your experience with Emelia Bachman at RADfertility (formerly Reproductive Associates of Delaware)?
She provides information in a way that you understand. She'll review reports you send and take the time to research an issue that you identify on blogs or in the news. She'll call us on the evening, weekend or while on vacation to share news. You can tell she wants all her patients to have success. When I miscarried, she made a point of coming down to confirm by ultrasound and came in on her day off to do my D&C when I said I only wanted her. She's provided free meds to help me get through a cycle when she knew I was paying out-of-pocket. She's cried with me and held my hand through the bad times and celebrated the good with us. Although we haven't had success yet, I completely trust her judgment and expertise. I know she'll do whatever it takes to give us a chance for a family.
What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (formerly Reproductive Associates of Delaware)?
Let her in and listen with an open heart. She's not just a doctor, she's a confidant and eventually will be a friend. She's exactly the kind of person you'll need on this challenging journey.
During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (formerly Reproductive Associates of Delaware)?
She calls me or texts me when she knows I'm anxious about a treatment protocol or have a question. She listens and takes her time explaining the course of treatment she recommends. She hugs me every time she sees me and seems genuinely excited to be in my presence. She reviews all of my test results even on her day off or vacation. She's just the best.
Describe the protocols Emelia Bachman used in your cycles at RADfertility (formerly Reproductive Associates of Delaware) and their degree of success.
After my first loss, we added Lovenox, prednisone and baby aspirin. When that didn't work, she scheduled another sono. Sure enough, a polyp appeared in my uterus between retrieval and transfer. I had a second hysterscopy to have it removed. When our second transfer ended in a mc, she advised us to have an ERA. It came back pre-receptive. We added another day, but the embryo failed to implant. She recommended a lap/hyst to check for endo. I had minor adhesions, which she removed and my uterus was clear. It turns out a stump appendix might be to blame for some of our fertility issues. We're preparing to transfer again and she's done everything she can, including repeat blood work, to ensure conditions are optimal.
Describe your experience with the nursing staff.
Many are really kind and caring. They'll go the extra mile to help and ensure your questions are answered.
Describe your experience with RADfertility (formerly Reproductive Associates of Delaware).
There are some clinicians who are better than others. You can request to have certain ones. I don't like their web portal communication system. It's frequently down and can be a challenge to submit questions or read emails because they don't load properly. The billing department is awful and a source of much stress. This is one area that could be greatly approved. There's frequent miscommunication and over charges.
Describe your experience with your monitoring appointments at RADfertility (formerly Reproductive Associates of Delaware).
Monitoring was generally easy and convenient. On the weekends, an on-call doctor and clinician perform them, which is nice.
Describe the costs associated with your care under Emelia Bachman at RADfertility (formerly Reproductive Associates of Delaware).
I've spent $30K of a lifetime cap and about $55K out-of-pocket.
Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (formerly Reproductive Associates of Delaware).
My husband support eSET and she does, too. However, at one point we considered transferring two untested embryos and she thoroughly explained the potential risks involved. We ultimately chose to test the embryos.
What specific things went wrong at RADfertility (formerly Reproductive Associates of Delaware)?
- Failed to call with results
- Provided conflicting information
- Failed to convey critical information