Emelia Bachman

2018, Unknown Success

10

Age 29

1 IVF

Male Factor

PCOS

Ashkenazi Jewish

Income $50K - $99K

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

She [Dr. Emelia Bachman] is very compassionate and greets me warmly whenever we see her. She remembers details about us when I wouldn't expect. And she always calls within a day of when I ask the coordinators to speak to her and she answers my questions fully...I think she has great bedside manner and cares a lot about the success of her patients. The doctors at RAD all consult with each other and it makes me feel reassured that I'm in good hands and getting good care

I often left [Reproductive Associates of Delaware] with questions after my ultrasounds because the nurses wouldn't comment on how I was responding, they would just measure my follicles. But then I had an ultrasound with Dr. Neithardt on a Sunday and she was more willing to answer those questions...We had a miscommunication with the genetic counselor about the pgd process which ended up delaying our cycle, and it didn't seem like all the other clinicians were up to date on where we were in that process, but she quickly corrected it and has been great and helpful otherwise

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

I think she has great bedside manner and cares a lot about the success of her patients. The doctors at RAD all consult with each other and it makes me feel reassured that I'm in good hands and getting good care

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dont have expectations of what your diagnosis will be, what your treatment plan will be, or when you may get pregnant. That's only setting yourself up for disappointment. And come to every appointment with questions written down since it's hard to get an appointment

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

She is very compassionate and greets me warmly whenever we see her. She remembers details about us when I wouldn't expect. And she always calls within a day of when I ask the coordinators to speak to her and she answers my questions fully

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

We were diagnosed with male factor infertility, got referred to a urologist. And then started IVF with pgs/pgd. I was on follistim and clomid, and had a lot of follicles but only got 8 eggs, and 2 made it to the blastocyst stage. I'm waiting to talk to Dr. Bachman about how our 2nd cycle may be different

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

They're caring and answer questions during your exams, I always felt like I knew what was going on after an exam except during my IVF monitoring. I often left with questions after my ultrasounds because the nurses wouldn't comment on how I was responding, they would just measure my follicles. But then I had an ultrasound with Dr. Neithardt on a Sunday and she was more willing to answer those questions

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The portal system is helpful, they are very organized and systematic which puts me at ease. I wish the doctors had more availability but that's pretty common. The coordinators are very responsive to portal messages, they hardly ever answer the phone though

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

so far we've paid about 20,000 not including medications

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

She strongly believes in SET

What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?

Failed to convey critical information
Canceled a cycle due to clinic error

Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).

We had a miscommunication with the genetic counselor about the pgd process which ended up delaying our cycle, and it didn't seem like all the other clinicians were up to date on where we were in that process, but she quickly corrected it and has been great and helpful otherwise

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2021 - 2022, Unknown Success

10

7

Age 34 - 35

1 IVF

Male Factor

PCOS

Ashkenazi Jewish

Income $100K - $199K

Only Doc Seen

Donor Sperm

Strongly Recommends

Neutral

Success w/ Doc Not sure

Review of

Emelia Bachman Penn Fertility Care

Dr. Bachman has always been willing to answer my questions, though I did have to often ask for a phone call. I have only seen her in person about 3 times, but it was clear that she was following my progress...If you're looking for a doctor who will be present and hold your hand every step of the way, Dr. Bachman probably isn't for you. That's not her fault, but rather the way that the clinic runs. I think if I had asked for her to reach out to me more, she would have. She did answer her cell phone on a Sunday to talk to me when I was upset about our canceled cycle. Considering how big and busy they are, she makes a considerable effort to communicate with you.

Penn Fertility is a big clinic. When not communicating directly with your doctor or nurse, you really have to keep on top of them and advocate for the things that you need, such as appointments and calls back from your treatment team. Appointments run on time, and I rarely have to wait...She [nurse] put through refills quickly for meds. She stayed on the phone and answered my many of questions. She was very understanding of my anxiety surrounding the process...

How was your experience with Emelia Bachman at Penn Fertility Care?

Dr. Bachman has always been willing to answer my questions, though I did have to often ask for a phone call. I have only seen her in person about 3 times, but it was clear that she was following my progress. Though my egg retrieval was a success, ultimately, we did not get any sperm from my husband's TESE procedure that happened concurrently. That was very disappointing, and even though Dr. Bachman did not have a role in that procedure, she still reached out to check in with us. She then guided me through the sperm donor process, which ultimately led to my current pregnancy. If you're looking for a doctor who will be present and hold your hand every step of the way, Dr. Bachman probably isn't for you. That's not her fault, but rather the way that the clinic runs. I think if I had asked for her to reach out to me more, she would have. She did answer her cell phone on a Sunday to talk to me when I was upset about our canceled cycle. Considering how big and busy they are, she makes a considerable effort to communicate with you.

What's one piece of advice would you give a prospective patient of Emelia Bachman at Penn Fertility Care?

Advocate for communication if you have questions or concerns.

During treatment, were you treated like a number or a human with Emelia Bachman at Penn Fertility Care?

I feel like Dr. Bachman truly cares about the outcome of our treatment, not just because it's her job or to make money, bit because she is invested in her patients' care. She called me after hours and gave me her cell phone number. She listened patiently when I cried about our cycle being canceled due to my husband having COVID. Even though she was on vacation when I had my egg retrieval, she called me before and after it happened, and filled the doctor in on my treatment history.

Describe the protocols Emelia Bachman used in your cycles at Penn Fertility Care and their degree of success.

For my egg retrieval, I stimmed with Gonal-F, Menopur, and Ganirelex. I was also taking baby aspirin and Lovenox due to an unrelated blood clotting disorder. I did a Lupron only trigger due to my risk for OHSS as a PCOS patient.

Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: Tori )

Tori was generally good about communicating with me through phone and the myPennMedicine portal. She put through refills quickly for meds. She stayed on the phone and answered my many of questions. She was very understanding of my anxiety surrounding the process.

Describe your experience with Penn Fertility Care.

Penn Fertility is a big clinic. When not communicating directly with your doctor or nurse, you really have to keep on top of them and advocate for the things that you need, such as appointments and calls back from your treatment team. Appointments run on time, and I rarely have to wait. They have also fit me in once without an issue when I had car problems and was over 30 minutes late.

Describe the costs associated with your care under Emelia Bachman at Penn Fertility Care.

We chose to do a package that included one egg retrieval, embryo creation with ICSI, one year of storage, and one transfer. That cost roughly $12000. We spent roughly $3,000 on medications. Nothing was covered by our insurance.

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Penn Fertility Care.

We only transferred one embryo. There was never any discussion of transferring multiple embryos.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

Penn Fertility Care

Radnor

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman Penn Fertility Care

2017 - 2019, Unsuccessful

10

7

Age 27 - 29

1 IVF

Endometriosis

Recurrent Pregnancy Loss

European

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Neutral

Unsuccessful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr. Bachman is very compassionate and caring. She has a warm personality and you feel like your concerns are heard with her. She is always available to answer all questions and try to understand your concerns. She is an incredible doctor. ... Lupron/Estrace FET cycle - lining was too thin with fluid, recommended we try a different protocol. Mini stim with FSH - started slow due to past history of hyper stimulation, l

The clinic is very organized. They have a good system in place for communication with their patient portal. They respond to all messages the same day. Their coordinators usually do not answer the phone, so you have to leave a message but they return their calls the same day. The staff are welcoming and friendly.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman is very compassionate and caring. She has a warm personality and you feel like your concerns are heard with her. She is always available to answer all questions and try to understand your concerns. She is an incredible doctor.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Don’t be afraid to ask questions when you don’t understand or you disagree.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman treated me as if I was the most important patient she had. She was always aware of what was going on in my cycles and always offered support when needed.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

Lupron/Estrace FET cycle - lining was too thin with fluid, recommended we try a different protocol. Mini stim with FSH - started slow due to past history of hyper stimulation, lining thickened appropriately, transfer done, chemical pregnancy Mini stim with FSH - ectopic pregnancy Repeated mini stim due to successful preparation, transfer done, negative quant Repeated mini stim, too many follicles, cycle canceled. Chose new protocol due to hyper response, E Valerate cycle, transfer done, chemical ERA cycle completed E valerate cycle with results from ERA, transfer done, miscarriage

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

The nurses in the office are compassionate and caring. They are quick to answer all questions.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The clinic is very organized. They have a good system in place for communication with their patient portal. They respond to all messages the same day. Their coordinators usually do not answer the phone, so you have to leave a message but they return their calls the same day. The staff are welcoming and friendly.

Describe your experience with your monitoring appointments at RADfertility (CCRM Fertility Network Clinic).

Could either be in the set morning block or at a specific time

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

I paid out of pocket because I had no insurance coverage

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

I had all eSET to avoid complications s with twins/triplets

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2018 - 2019, Unknown Success

9

Age 33 - 34

Anovulation

PCOS

European

Income $50K - $99K

2nd of 3 Docs

2 Fertility Medications With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

I had an ectopic pregnancy from my previous cycle with the previous doctor. Dr. Bachman reviewed all of my information, repeated diagnostic bloodwork and testing, and provided options for an action plan moving forward. ... Dr. Bachman takes her time to listen and answer questions. She treats her patients with full support and starts from the beginning, explaining each option and possible outcomes. Dr. Bachman is professional, kind, and very responsive.

Clinics [RAD] strengths are professional, supportive, reachable, and has a team approach. ... Everyone in the clinic is helpful, pleasant, and professional. I have worked with Beth, on of the physician assistants, who is absolutely amazing. She has done both of my HSG and Sono procedures. ... Clinic weaknesses may be that they lost one reproductive doctor, going from five to four, so I think that has effected the patient to doctor ratios to be higher.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman's strengths are apparent the second you meet her. She is professional and caring. She works with you from where you are and explains each step along the way. She took her time with my husband and I while using her knowledge and experience to provide the best care.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Ask questions when you have them Dr. Bachman will answer them while providing support.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman takes her time to listen and answer questions. She treats her patients with full support and starts from the beginning, explaining each option and possible outcomes. Dr. Bachman is professional, kind, and very responsive.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

My reproductive doctor I originally worked with moved out of state so I was switched to work with Dr. Bachman. I had an ectopic pregnancy from my previous cycle with the previous doctor. Dr. Bachman reviewed all of my information, repeated diagnostic bloodwork and testing, and provided options for an action plan moving forward. I had two cycles of gonal F 100 and got pregnant both times, unfortunately both were ectopic. Now Im working with Dr. Bachman on diagnostic laparoscopy and hysteroscopy and considering IVF for future cycles.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Theresa )

Everyone in the clinic is helpful, pleasant, and professional. I have worked with Beth, on of the physician assistants, who is absolutely amazing. She has done both of my HSG and Sono procedures.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Clinics strengths are professional, supportive, reachable, and has a team approach. Clinic weaknesses may be that they lost one reproductive doctor, going from five to four, so I think that has effected the patient to doctor ratios to be higher.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

Insurance copay of 25%, also had to pay for medications out of pocket.

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

NA

9

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2014 - 2019, Unsuccessful

9

10

Age 28 - 33

1 IVF

Unexplained

European

Black or African-American

Income $50K - $99K

2nd of 2 Docs

3 Fertility Medications With Other Docs

Strongly Recommends

Unsuccessful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr Bachman is great, almost perfect. My only complaint is not knowing I had the option to freeze the eggs from my retrieval instead of fertilizing them all at once. ... She said I may be a candidate for mini-stim IVF which would be comparable in cost to the few cycles of IUI that would probably be necessary to conceive, so that's what we did. ... The mini-stim cycle produced 7 eggs, 6 embroys, and so far 2 babies with 3 embryos left.

I had to take time off work so it was never convenient. Even when I got there [RAD] at opening time there was always a wait. ... I also was against my future children being conceived by my husband masterbating to porn but they would not allow me to go into the collection room with him. Not all couples are comfortable with pornographic material ... I know men are visual but as a Christian I find "the porn room " to be disturbing. (My term, not theirs) Besides that, the clinic is clean and the staff is friendly. ...

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr Bachman is great, almost perfect. My only complaint is not knowing I had the option to freeze the eggs from my retrieval instead of fertilizing them all at once. Now I'm left with the decision of what to do with all these embryos and because I feel morally obligated to them I have faced a lot of stress and anxiety knowing I will most likely have a huge family when originally I only wanted to add 1 child from IVF, not 5 (potentially). This has also created a huge financial burden for us.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Discuss your options so you're not left with a bunch of embryos that you may not be sure what to do about.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr Bachman does a great job answering questions and has a warm friendly demeanor. She doesn't make you feel rushed during appointments.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

Since we had been trying for a couple years and I was really struggling emotionally from the infertility, we decided to skip IUI after Dr Bachman explained the low success rate. She said I may be a candidate for mini-stim IVF which would be comparable in cost to the few cycles of IUI that would probably be necessary to conceive, so that's what we did. The mini-stim cycle produced 7 eggs, 6 embroys, and so far 2 babies with 3 embryos left.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

Everyone is great at RAD...friendly and knowledgeable.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The pricing is on the high end and for whatever reason they would not gives us a military discount even though they advertise it on their website. Before becoming pregnant I remeber sitting in the waiting room and feeling bad about all the magazines with pregnant celebrities on top of my doctor being pregnant as well. While I wasn't bitter and of course no one can avoid seeing pregnant women, when you're struggling to get pregnant it always stings a little when you see others have what you desperately want. I also was against my future children being conceived by my husband masterbating to porn but they would not allow me to go into the collection room with him. Not all couples are comfortable with pornographic material but luckily my husband was prepared with our own material. I know men are visual but as a Christian I find "the porn room " to be disturbing. (My term, not theirs) Besides that, the clinic is clean and the staff is friendly.

Describe your experience with your monitoring appointments at RADfertility (CCRM Fertility Network Clinic).

I had to take time off work so it was never convenient. Even when I got there at opening time there was always a wait.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

Initial consult was $150. I think the retrieval and up to 3 transfers was about $9000. The testing was about $1000, and meds were about $3200. For my second FET, the cost was $4200, meds were $900 and testing (sono) was maybe $300.

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

While I wasn't adamant about multiple embryo tranfer, Dr Bachman did explain that for my age and health single embryo transfer was preferred.

What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?

Failed to convey critical information

Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).

In my state of infertility I had a one track mind: get pregnant. The thought of what to do with extra embryos never crossed my mind and were not discussed before my retrieval.

9

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2015 - 2019, Successful

9

10

Age 32 - 36

1 IUI

Unexplained

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Successful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Through testing, diagnosis of unexplained fertility, and treatment she explained what to expect from each process. There were plenty of visits to the office over the entire time-frame but we didn't see Dr. Bachman at each visit. ... She was warm and welcoming the first time around in 2015. We recently went back for our second consultation in 2019 and she was just as great as before. ... I used Clomid, a shot to make me ovulate (I don't remember the name), two days of IUI and ended the process with progesterone suppositories. During the process there was constant monitoring to detect the correct timing.

The entire process was long based on our schedule and other factors, however the clinic [Reproductive Associates of Delaware] worked closely with us along the way. All my questions from finance, insurance to procedures were answered along the way. I would recommend this clinic to anyone that is having fertility issues. The use of their patient portal made communication with any team member quick and easy. ...

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Each time we met with Dr. Bachman she was welcoming and understanding of the stressful situation. Through testing, diagnosis of unexplained fertility, and treatment she explained what to expect from each process. There were plenty of visits to the office over the entire time-frame but we didn't see Dr. Bachman at each visit. This was perfectly acceptable to me as the remainder of the staff was just as welcoming and competent as Dr. Bachman. Our entire process was long due to scheduling restraints on our end as well as a maternity leave for Dr. Bachman. While she was out on leave we decided to take some time off from the process. When Dr. Bachman returned, we picked up where were at and eventually continued on through a successful treatment process.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

It is a long and stressful process, with testing, diagnosis and through treatment, however having a great team to work with is essential to providing you with support the entire way.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

A friend recommended Dr. Bachman to me and my family. She was warm and welcoming the first time around in 2015. We recently went back for our second consultation in 2019 and she was just as great as before.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I used Clomid, a shot to make me ovulate (I don't remember the name), two days of IUI and ended the process with progesterone suppositories. During the process there was constant monitoring to detect the correct timing.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Theresa Keene)

Through all of the visits the nursing staff was great. Through all of the visits I didn't have a staff member that wasn't proficient at their job. Wait times for appointments were typically short and the appointment times were accommodating with my schedule.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The entire process was long based on our schedule and other factors, however the clinic worked closely with us along the way. All my questions from finance, insurance to procedures were answered along the way. I would recommend this clinic to anyone that is having fertility issues. The use of their patient portal made communication with any team member quick and easy.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

Based on my insurance I had copays that needed to be paid but a lot of the testing and treatment was covered by my insurance. The second time around my insurance has changed so it will be more out of pocket up front but overall will cost about the same as it did the first time based on premiums I was paying before. Some of the prescriptions (progesterone suppositories) weren't covered but the office worked with me to help find an alternative pharmacy to help lower the cost.

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

N/A

9

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2018 - 2019, Unknown Success

10

Age 34 - 35

2 IUI

Unexplained

European

Income $50K - $99K

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr. Bachman goes into great detail about your treatment plan and if you have any concerns you can reach out through the portal ... She did a full lab work up and I was diagnosed with unexplained fertility. We started off with the lowest dose of Fermara and timed intercourse which resulted in a negative pregnancy test. We tried two more months of Fermara and increased the dosage each time as well as did IUIs both months.

Each doctor has their own patient coordinator that handles appointments/procedures and patient questions. There is also a clinical team [RAD] of nurses and physician assistants that handle the IUIs and follow up labs and appointments. ... The nursing staff is just as good. They are great with staying up to date with each case. ... The appointments are flexible and they always find time to squeeze you in. I honestly do not have anything negative to say.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

I cannot say enough good things about Dr.Bachman. She truly is an exceptional doctor. She's getting busier with patients but she treats you as though you are the only one on her schedule. Dr. Bachman goes into great detail about your treatment plan and if you have any concerns you can reach out through the portal. She's even called me after hours from her cell phone to talk to me regarding some issues. I wish she could be my regular OBGYN as well. I always ask her if she wants to be all my doctor's in one!!

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

You will not be disappointed! You may have to wait for a few weeks to get an initial consultation but it is worth it. She is very honest but caring at the same time. Such a down to earth physician.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman is so sweet. I left my initial consultation feeling like I have known her for years. She doesn't rush the appointments and explains every option available to you and gives her honest opinion with what will be the best treatment for you as a person. She definitely cares about her patients.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

She did a full lab work up and I was diagnosed with unexplained fertility. We started off with the lowest dose of Fermara and timed intercourse which resulted in a negative pregnancy test. We tried two more months of Fermara and increased the dosage each time as well as did IUIs both months. Both resulted in a negative pregnancy test. I asked if we should try another month but Dr.Bachman did not want me to keep spending a lot of money as the success rates are still about 20%. Dr. Bachman informed me of a study that was coming up for IVF as my insurance does not cover any IVF or any fertility treatments for that matter. She was trying to help with the IVF cost by enrolling me into the study but unfortunately I could not take the specific medication that was being used. Now, I am trying to get money together for an IVF cycle. I really liked that Dr.Bachman didn't want to keep trying other things and wanted to get right to the best course of treatment.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Theresa Keene is my patient coordinator)

Each doctor has their own patient coordinator that handles appointments/procedures and patient questions. There is also a clinical team of nurses and physician assistants that handle the IUIs and follow up labs and appointments. The doctors are awesome. I have not had one doctor that I did not like. They are all very helpful. The nursing staff is just as good. They are great with staying up to date with each case. The clinical team always gets their direction from one of the four main fertility doctors and will review any possible med changes which Dr. Bachman must approve. The appointments are flexible and they always find time to squeeze you in. I honestly do not have anything negative to say.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

I may have answered some of this in the previous question. The appointments for the medicated cycles/IUIs/ultrasounds/day 3 work ups are usually with the clinical team which consists of nurses and physician assistants. They get their direction from one of the four main fertility doctors and will review any possible med changes with your main provider for approval. Everyone at the office is very friendly. The patient portal is the best way to get in touch with any of the doctor's/nurses/IVF coordinators/all other staff. You always get a response no later then the same day, usually mostly minutes after you send the message.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

Roughly $1800 per medicated cycle monitoring with IUI- tried 2 times $880 for medicated monitoring cycle with timed intercourse- tried once Progesterone and trigger shot- 3 times for a total of $120-150 each time My health insurance will cover office visits and workup for infertility diagnosis but co-pays is $35 each office visit/ultrasound. I lost track of how many times. Saving up for a mini-stim IVF cycle which is roughly$12,000 or a regular IVF cycle which is roughly $15000 and up.

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

This clinic only allows one embryo to be transferred at a time which I didn't agree with at first because I thought you have better chances with transferring two and I know many fertility doctors that will transfer more then one but it makes sense why they only allow one. It wouldn't change my opinion about the office or keep me from going there.

What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?

Canceled a cycle due to clinic error

Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).

I was going to try one of the IVF studies and I needed to have a papsmear by a specified time in order to qualify for that study for my upcoming cycle which was days away. It was overlooked and we thought I had one done with my OBGYN but it wasn't within the 12month given time frame. I was not able to proceed with that cycle because the results would not be back in time. I wasn't able to continue with that study anyway due to a drug reaction so it was not that big of a deal.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2016 - 2019, Successful

10

Age 28 - 31

1 IVF

Endometriosis

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Successful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

When diagnosed with stage 3 endo - she [Dr. Bachman] presented me facts in a simple straightforward manner that you can’t help but appreciate. ... I qualified for a “mini” atom cycle since my AMH level was so high. I was maintained on pretty low dose follistim and had a lupron trigger. ... We ended up needing IVf and had a second trimester loss. ... In regards to recommending her to my best friend... I already have... twice.

I just wish they [RAD] were more upfront about timelines. I need realistic expectations. For example I was told that after my retrieval that my FET would be 4-6 weeks later. And it ended up being a full 8 weeks later. Which is totally fine - but for someone who has been trying to conceive for a year and a half - setting realistic goals is important ... We did a single embryo transfer which resulted in a positive pregnancy test

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman has been amazing since the moment I met her. She instantly made me feel calm - when all I was feeling before I first met her was frustration and disappointment. She helped reassure me that we would get to the bottom of my fertility issues. When diagnosed with stage 3 endo - she presented me facts in a simple straightforward manner that you can’t help but appreciate. We ended up needing IVf and had a second trimester loss. Dr. Bachman personally called me the day we found out we lost the baby to send her condolences and to help support us. I could go on for days about how truly empathetic and supporting Dr. Bachman has been to me in this journey In regards to recommending her to my best friend... I already have... twice. Two of my girlfriends were having fertility issues and are now also seeing dr. Bachman, and they love her as much as I do !

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

That if you want to get to the bottom of your fertility issues - Dr. Bachman is it !

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

She is so warm and inviting. Instantly made me feel at ease. She remembers everything about you and makes its feel like she’s an old friend

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I qualified for a “mini” atom cycle since my AMH level was so high. I was maintained on pretty low dose follistim and had a lupron trigger. We ended up being able to retrieve 28 eggs, 22 were mature and 20 were fertilized. I had considered being involved in a trial study - but the starting dose was double the dose of medication I remained on the entire time for my stims. I’m very thankful Dr. Bachman and I were able to talk about potential risks of doing the study and that we settled on the mini stim

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The clinic overall is great. I just wish they were more upfront about timelines. I need realistic expectations. For example I was told that after my retrieval that my FET would be 4-6 weeks later. And it ended up being a full 8 weeks later. Which is totally fine - but for someone who has been trying to conceive for a year and a half - setting realistic goals is important

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

We did a single embryo transfer which resulted in a positive pregnancy test

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Wilmington

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2018, Unknown Success

10

Age 32

Male Factor

Income $50K - $99K

2nd of 2 Docs

IUI With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

She [Dr. Bachman] was very compassionate, when we found out that my husband couldn't have children. She explained every process in detail and it was a pleasure to have her as a doctor. ... she was very positive even after we got results we didn't want. She gave us time to process everything. There was a time you could see that she felt bad to give us bad news but handled it very professionally and compassionately.

I believe the clinic [RAD] is a great clinic. I would so recommend them to anyone that needs help like we did. They communicate effectively and in a timely manner. They greet you and explain what they are going to do and what they are looking for. I was very happy with the service. ... The nursing team was great, they explained every test completely and how it was going to feel. They were really sweet and caring! I felt like a human being and was treated really nice.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

She was very compassionate, when we found out that my husband couldn't have children. She explained every process in detail and it was a pleasure to have her as a doctor. Even though we aren't done the process, I feel like she really cares about her patients and takes time out of her day to spend quality time with you and all of your concerns. she was very positive even after we got results we didn't want. She gave us time to process everything. There was a time you could see that she felt bad to give us bad news but handled it very professionally and compassionately.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

She is a great and compassionate doctor and I would recommend her to anyone. my husband isn't fond of doctors but he loved her and how much she cared.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

she explained thoroughly the process and showed compassion.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I only went through the process of making sure there wasn't anything wrong with me (the wife) and my husband went through the Male fertility factor. We haven't starting a treatment process yet.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

The nursing team was great, they explained every test completely and how it was going to feel. They were really sweet and caring! I felt like a human being and was treated really nice.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

I believe the clinic is a great clinic. I would so recommend them to anyone that needs help like we did. They communicate effectively and in a timely manner. They greet you and explain what they are going to do and what they are looking for. I was very happy with the service.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

there was a few co insurance Bill's for the different procedures but that is all.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2017 - 2018, Unknown Success

10

Age 31 - 32

1 IVF

1 Egg Freezing

Diminished Ovarian Reserve

Poor Egg Quality

Recurrent Pregnancy Loss

European

Income $50K - $99K

Nurse or HC Services

2nd of 2 Docs

1 IUI With Other Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr. Bachman really took her time to get to know us and our case specifically. She made sure to keep me informed through the whole process and ensure that I was okay.... Although I didn’t see Dr. Bachman for every appointment, she stayed active on my case the whole time. She was extremely kind, compassionate and informative....I asked for a multiple embryo transfer and Dr. Bachman refused. This was an issue for me. However, she called me after hours to let me know exactly why she refused

The only complaint I have about RAD is their billing department. They were very unhelpful and rude. They were very unclear about the hidden/additional costs of an IVF cycle and I was surprised with a huge balance at the end. I have reached out to them several times and when they do respond, they are rude....The entire clinical team was wonderful....I have emailed the clinical staff just about every day and they always respond promptly and compassionately. They have been great.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Although I didn’t see Dr. Bachman for every appointment, she stayed active on my case the whole time. She was extremely kind, compassionate and informative. I would absolutely see her for my next cycle.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Ask every question you can think of. Dr. Bachman has no problem answering your questions and will even call you after hours if needed. Stay informed.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman really took her time to get to know us and our case specifically. She made sure to keep me informed through the whole process and ensure that I was okay.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I was on Clomid 10mg and 300u follistim. It was expected that I would have poor response to medication so they went with a higher dose. They combined the follistim with clomid because I responded well to it in an IUI cycle.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Donna)

The entire clinical team was wonderful. Given my history of 5 losses, I have been terrified this entire pregnancy. I have emailed the clinical staff just about every day and they always respond promptly and compassionately. They have been great.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The only complaint I have about RAD is their billing department. They were very unhelpful and rude. They were very unclear about the hidden/additional costs of an IVF cycle and I was surprised with a huge balance at the end. I have reached out to them several times and when they do respond, they are rude.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

I had insurance coverage at the time, which helped significantly. However, we still paid close to $10,000 out of pocket for Non-covered services, copays, coinsurance and medications.

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

I asked for a multiple embryo transfer and Dr. Bachman refused. This was an issue for me. However, she called me after hours to let me know exactly why she refused in my specific case, and I ended up agreeing. Dr. Bachman transfered a single embryo and I am currently 13 weeks. However, I am currently waiting on the results of testing because the doctors are concerned that my baby has a fatal genetic defect.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Dover

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2016 - 2018, Successful

9

Age 32 - 34

2 IUI

4 IVF

Endometriosis

Poor Egg Quality

Unexplained

European

Income $200K - $499K

Operations

Only Doc Seen

Strongly Recommends

Successful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr. Bachman is very knowledgeable and a true professional. She always made time to see us or talk to us on the phone (even nights and weekends). She was very thorough in her explanations and with what we needed to do to be successful. My wife had endometriosis (stage 2) discovered half way through our treatment. I wish it had been diagnosed prior to 2 of our transfers (may have helped our odds of getting pregnant)

Reproductive Associates of Delaware prefer to do single embryo transfers. They say that multiple embryo transfers don't really increase the chance of pregnancy.... The facilities are very clean and organized. The recovery room after egg retrieval could really use some updating so it does not feel like a hospital. The equipment is new and sophisticated. The location is also easy to get to in northern Delaware.... My wife has had instances where the medicine she needed was not ordered or was sent to the wrong pharmacy.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman is very knowledgeable and a true professional. She always made time to see us or talk to us on the phone (even nights and weekends). She was very thorough in her explanations and with what we needed to do to be successful. My wife had endometriosis (stage 2) discovered half way through our treatment. I wish it had been diagnosed prior to 2 of our transfers (may have helped our odds of getting pregnant) .

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

To ask many questions and be very clear with what you want. There are many different paths to take for infertility. I would suggest doing as much research you can ahead of time before seeing the doctor.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

I felt that my wife and I were treated with the highest regard and care.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

We did IUI (2) times with no success. We then did (4) rounds of IVF with genetic testing of the embryos. My wife has less than average egg quality and we wanted to get as many healthy embryos as we could for transfer.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

They were all very friendly and eager to help. Some of the nurses, however, were not proficient in taking blood. They could not find my wife's arm vein and had to use her hand from time to time (very unpleasant for my wife).

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The facilities are very clean and organized. The recovery room after egg retrieval could really use some updating so it does not feel like a hospital. The equipment is new and sophisticated. The location is also easy to get to in northern Delaware.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

Up to this point, we've spent approximately $35,000

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

Reproductive Associates of Delaware prefer to do single embryo transfers. They say that multiple embryo transfers don't really increase the chance of pregnancy. Our 3rd transfer was with an egg that had already hatched. My wife and I may have pushed for implanting the 3rd and 4th egg simultaneously in that case (instead we did a single with a failed pregnancy).

What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?

Failed to call in prescriptions to pharmacy
Lost paperwork
Lost appointments
Failed to order appropriate test
Provided conflicting information

Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).

My wife has had instances where the medicine she needed was not ordered or was sent to the wrong pharmacy. There have also been examples where different treatment methods were explained to us by the different IVF coordinators.

9

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

RADfertility (CCRM Fertility Network Clinic)

Wilmington

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2016 - 2017, Unsuccessful

8

10

Age 30 - 31

2 IUI

1 IVF

Unexplained

European

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

Neutral

Strongly Recommends

Unsuccessful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr. Bachman always took the time to explain our results and our treatment options in terms that my husband and I would understand. She is a very compassionate physician who makes you feel comfortable about asking questions and voicing your concerns... She greets you with a hug and listens to your concerns empathetically. I received numerous calls from her after failed cycles to check in with how I was doing. I never felt rushed or like I was holding her up.

RAD has a great portal system to keep track of your appointments and communicate with the staff. I wish that results had been available on the portal, however. I dealt a lot with Stephanie, the genetic counselor, and she was very helpful in explaining my diagnosis and providing resources...I was fortunate to qualify for and participate in a clinical trial (Megaset) that provided us an IVF cycle with PGS testing with little cost to us.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman always took the time to explain our results and our treatment options in terms that my husband and I would understand. She is a very compassionate physician who makes you feel comfortable about asking questions and voicing your concerns.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

When seeing any fertility doctor, I recommend writing down questions before your appointment so you don't forget anything. Also, take notes during the appointment.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman is such a warm and inviting person to speak to. She greets you with a hug and listens to your concerns empathetically. I received numerous calls from her after failed cycles to check in with how I was doing. I never felt rushed or like I was holding her up. The office staff also got to know my name and our story by the last few cycles we did there. We left this clinic due to a change in location.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I was fortunate to qualify for and participate in a clinical trial (Megaset) that provided us an IVF cycle with PGS testing with little cost to us. We jumped at this opportunity pretty quickly after our initial consult. At the time, we were diagnosed with unexplained infertility. During the cycle, I had 52 eggs retrieved, 23 mature, 20 fertilized and 9 blastocysts. Of those 9, 3 came back PGS "normal". At this point after looking at these PGS results and doing a karyotype on my husband and I, I was diagnosed with a chromosome abnormality which causes infertility and recurrent miscarriages. We transferred our 3 embryos with 3 separate transfers and none took. We also did 2 Clomid IUIs with good responses which also did not work. At this point, we have moved and started treatment at a more convenient location.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

The nursing staff was friendly and knew our story and my name by the end of our time with them.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

RAD has a great portal system to keep track of your appointments and communicate with the staff. I wish that results had been available on the portal, however. I dealt a lot with Stephanie, the genetic counselor, and she was very helpful in explaining my diagnosis and providing resources.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

Our monitoring, meds and retrieval and first transfer costs were mostly covered except about $1800. the two additional transfers were about $4000 each. I had IUI coverage through my insurance so just $25 copays a visit.

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

As a NICU RN, I agree with eSETs as I have seen the risks that multiple gestation pregnancies can carry.

8

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Wilmington

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2016 - 2017, Unknown Success

10

Age 27 - 28

PCOS

Income $0 - $49K

Only Doc Seen

Fertility Medications With Other Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

She [Dr. Bachman] was very compassionate with me and took the time to let me cry out my frustration as she confirmed a diagnoses that had been thrown around by another Doctor years prior but then dismissed. She explained everything is basic terms instead of medical terminology making it all easy to understand...Dr Bachmann took as much time with my husband and I as we felt that we needed.

Every visit I felt like a person. Every staff member would take the time and explain to you what was going to happen, why they were doing what they were doing, and would talk to you throughout the procedures and let you know how they were doing.I always felt comfortable and welcome, like they actually wanted help and actually cared. The facilities are top notch every time you walk in...Theresa was amazing at getting answer to questions; because sometime the information was overwhelming and I would think of questions after the fact. She was also very quick in getting anything I needed. Doctor's notes for work, prescription orders, any blood work.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

She was very compassionate with me and took the time to let me cry out my frustration as she confirmed a diagnoses that had been thrown around by another Doctor years prior but then dismissed. She explained everything is basic terms instead of medical terminology making it all easy to understand.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Listen to her from start to finish, she cares, and has you health and best interest at heart.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr Bachmann took as much time with my husband and I as we felt that we needed. She answered all of our questions and even when she did not have the answer she would tell us that, then tell us what we could expect and when she could have the answer to the question that we asked.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Theresa Keane)

Theresa was amazing at getting answer to questions; because sometime the information was overwhelming and I would think of questions after the fact. She was also very quick in getting anything I needed. Doctor's notes for work, prescription orders, any blood work.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Every visit I felt like a person. Every staff member would take the time and explain to you what was going to happen, why they were doing what they were doing, and would talk to you throughout the procedures and let you know how they were doing.I always felt comfortable and welcome, like they actually wanted help and actually cared. The facilities are top notch every time you walk in.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

My treatment cycle runs about $1700.00 per month with the 3rd month 1/2 price. Right now we have had to pause treatment so we could save up the money. My insurance covered diagnostics.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2016 - 2017, Successful

7

8

Age 44 - 45

Donor Eggs

Poor Egg Quality

European

Income $0 - $49K

Accountant

2nd of 3 Docs

1 IVF With Other Docs

Neutral

Successful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr. Bachman is wonderful, friendly and helpful. She has the biggest heart I have ever seen with a DR. She was so sweet from day one and even after we had our baby. She is always so friendly and willing to answer any questions that you have or any give you advise. She made you feel relaxed and like you mattered to her. She was very nice whenever I reached out to her for help or support..... Dr Bachman is very nice and helpful. However, in the RAD office, you get an appointment and see whatever nurse, dr or tech that is there. You don't just see the Dr for your treatment start to finish.

They [RAD] are very known in the area. The weakness to me is that they are now so big they treat people like a number for the most part. The strengths are the results they have are good. They are also part of a large network if you need to choose donor eggs or donor sperm.... When I called the nurse line for a UTI that I got, they never called back. I had to call them a second time a couple of days later and wait on the line for a nurse to answer. They also take a long time to give you the results of your blood test on whether your cycle took or not.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman is wonderful, friendly and helpful. She has the biggest heart I have ever seen with a DR. She was so sweet from day one and even after we had our baby. She is always so friendly and willing to answer any questions that you have or any give you advise. She made you feel relaxed and like you mattered to her. She was very nice whenever I reached out to her for help or support.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Be ready to feel the love and support of Dr. Bachman.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr Bachman is very nice and helpful. However, in the RAD office, you get an appointment and see whatever nurse, dr or tech that is there. You don't just see the Dr for your treatment start to finish.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I took hormone shots for 8 weeks leading up to the transfer. Then I took them until the 2 weeks pregnancy test. After it was positive, I continued to take the medication until I was 11 weeks pregnant.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

They were very nice. However, I did feel like they were just doing their job. There was no connection at all between you and them. You were just another chart that they looked at and a patient that they treated. The acted programed. This is your next step and send you out the door.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

They are very known in the area. The weakness to me is that they are now so big they treat people like a number for the most part. The strengths are the results they have are good. They are also part of a large network if you need to choose donor eggs or donor sperm.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

It cost me $28K for the cycle plus extra testing and services.

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

She would only transfer 1 embryo at a time.

What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?

Provided conflicting information

Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).

When I called the nurse line for a UTI that I got, they never called back. I had to call them a second time a couple of days later and wait on the line for a nurse to answer. They also take a long time to give you the results of your blood test on whether your cycle took or not.

7

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2015 - 2017, Unsuccessful

10

Age 29 - 31

1 IVF

Income $50K - $99K

Nurse or HC Services

1st of 2 Docs

Donor Sperm

Strongly Recommends

Unsuccessful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

I am single and want to have a baby, I also have pcos. After the testing (labs, hsg, saline sono) We [Dr. Emelia Bachman] started with Clomid and moved to letrozole , then follistim with the intention of doing iui with donor sperm. My follicles never grew so we moved to ivf but did a mini stim cycle because she felt I would get a lot of eggs with my retrieval (which I did). This helped cut down the costs as well. In between all of this I have had 3 hysteroscopies to remove polyps.

My two coordinators [at Reproductive Associates of DE] are always kind and promo with responding to me.... Strength- organized, everyone is kind, they work as a team to come up with a plan for each patient Weakness- it's a bigger practice so sometimes the wait times are longer... [monitoring appointments are] Pretty organized. I usually went first thing in the morning to avoid a long wait

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman is amazing and there for you every step of the way. Even though I have not had a baby yet and had a lot of set backs she has adjusted treatment accordingly. She is kind and compassionate and a patient advocate. She truly wants to see me succeed with a healthy pregnancy

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

dont be afraid to ask questions

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

She is the kindest doctor I've ever met, took time to explain everything, and genuinely cares

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I am single and want to have a baby, I also have pcos. After the testing (labs, hsg, saline sono) We started with Clomid and moved to letrozole , then follistim with the intention of doing iui with donor sperm. My follicles never grew so we moved to ivf but did a mini stim cycle because she felt I would get a lot of eggs with my retrieval (which I did). This helped cut down the costs as well. In between all of this I have had 3 hysteroscopies to remove polyps. I've had 3 transfers (one fresh and two frozen) pgs testing was offered to me from the beginning but I chose not to do it then because I didn't have any risk factors. My first transfer ended in a miscarriage at 5 weeks. My next transfer was unsuccessful. We the revisited the pgs testing and did that. Unfortunately my last transfer ended in a chemical pregnancy. After that we did a recurrent loss workup with normal results. I am waiting on results from an endometrial receptivity aray. After that I will decide when to do my next transfer. I feel I need a little bit of a hormone free break and dr. Bachman is in full support of that. I have 5 embryos remaining and she remains hopeful that I will get pregnant

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Dori and Amy )

My two coordinators are always kind and promo with responding to me.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Strength- organized, everyone is kind, they work as a team to come up with a plan for each patient Weakness- it's a bigger practice so sometimes the wait times are longer

Describe your experience with your monitoring appointments at RADfertility (CCRM Fertility Network Clinic).

Pretty organized. I usually went first thing in the morning to avoid a long wait

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

With all of the treatments I've spent around 20,000

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2015 - 2016, Unknown Success

10

Age 36 - 37

5 IUI

Unexplained

European

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr. Bachman is extremely welcoming and detailed in the information she has been providing, including drawing diagrams to explain the processes and procedures in detail. I am still going through treatment and hope for a good outcome...The moment my Husband and I met Dr. Bachman, we instantly felt comforted by her outgoing, positive attitude. Anytime I meet with her, she greets me with a big hug. She is extremely thorough when going over treatment options and my plan of care.

Whenever I have questions regarding medicine, appointments and such, I can message my patient coordinator Theresa Keene through the website portal. I do see several P.A.'s during my monitoring and IUI treatments. I can also contact the billing department via the website portal as well....Dr. Bachman is extremely welcoming and detailed in the information she has been providing, including drawing diagrams to explain the processes and procedures in detail. I am still going through treatment and hope for a good outcome.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

The moment my Husband and I met Dr. Bachman, we instantly felt comforted by her outgoing, positive attitude. Anytime I meet with her, she greets me with a big hug. She is extremely thorough when going over treatment options and my plan of care.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Ask questions! Do not feel embarrassed or uncomfortable. If something has been on your mind, if you are confused by what you are being told, simply ask. She is happy to help.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman is extremely welcoming and detailed in the information she has been providing, including drawing diagrams to explain the processes and procedures in detail. I am still going through treatment and hope for a good outcome.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I started IUI treatments in Sept. 2015. August 2015 was spent getting lots of blood work and testing (Sono and HSG). The Dr. could find nothing wrong with myself or my Husband after the conclusion of testing. The Dr. felt that I should start with IUI treatments with artificial insemination. I used Clomid followed by OvidreI did this for 3 cycles. Upon my 4th cycle, a cyst had grown on my right side from the Clomid, so I was required to take a month off from treatment until the cyst disappeared. In January I chose to take one more month off. I started my 4th cycle in Feb. 2016 using Follistim injection 75 units per day, along with my Ovidrel. The 4th cycle failed and I am currently in my 5th cycle with Follistim. I actually just received the call from my Dr. office to take my ovidrel this evening, followed by two days of IUI.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Theresa Keene )

Whenever I have questions regarding medicine, appointments and such, I can message my patient coordinator Theresa Keene through the website portal. I do see several P.A.'s during my monitoring and IUI treatments. I can also contact the billing department via the website portal as well.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

My overall experience has been wonderful. I will say there were a couple of times my appointment was labeled incorrectly. I had a monitoring appointment recently but my form and the P.A. thought I was being seen for my baseline monitoring and blood work.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

With my insurance, I have unlimited IUI treatments I can utilize. I only have one lifetime max of $15,000 for IVF. In 2015 I paid a $50 for most visits as well as payments when my coinsurance kicked in. For 2016, I had to meet my $750 deductible, no copay and pay the coinsurance.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2013 - 2014, Successful

10

Age 28 - 29

5 Fertility Medications

PCOS

European

Income $50K - $99K

Only Doc Seen

Strongly Recommends

Successful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr. Bachman and all of the staff at RAD knew my name, my story, about my personal life etc. When I was having a hard time emotionally, they always took the time to talk or hug or whatever I needed...Before prescribing a treatment plan or making a diagnosis, she was very thorough in testing both my husband and I. This made me feel more confident that we'd know all of the issues in advance and not continue to run into stumbling blocks. She took the time to sit down and talk things through. When I was having a hard time, or frustrated, she would spend additional time to make sure that I was ok emotionally. When I felt like I might need a break, she was encouraging with that too...

The only confusing thing about RAD is that if you go to their office near to the hospital, they actually have offices on two floors. One is the regular office for bloodwork etc. and the second is for egg retrieval and IVF. This isn't super clear if you go for the first time on a Saturday! The Wilmington office is smaller and I found it easier to navigate and less stressful...

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman was wonderful and warm. She was also thorough and knowledgeable. Before prescribing a treatment plan or making a diagnosis, she was very thorough in testing both my husband and I. This made me feel more confident that we'd know all of the issues in advance and not continue to run into stumbling blocks. She took the time to sit down and talk things through. When I was having a hard time, or frustrated, she would spend additional time to make sure that I was ok emotionally. When I felt like I might need a break, she was encouraging with that too.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Be honest about how you're feeling and ask questions.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman and all of the staff at RAD knew my name, my story, about my personal life etc. When I was having a hard time emotionally, they always took the time to talk or hug or whatever I needed.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I did a series of tests at first that led Dr. Bachman to believe that there might be a leak in one of my fallopian tubes. She performed a laproscopic surgery to assess whether or not it could be fixed or if needed to be removed. Luckily, the tube was a wonky shape causing it to look like it was leaking in the tests, but it did not require any additional work. Afterwards, she started me on letrozole and ovidrel. Letrozole because my family has a history of breast cancer and it has less of a side effect. Unfortunately, my body did not respond to the letrozole after two cycles and we discontinued in favor of clomid. I did three cycles of clomid with ovidrel which was successful on the third round. I also had a progesterone supplement which i continued to use throughout my first trimester.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

The nursing staff at RAD was great. I went to the smaller satellite office in Wilmington and the folks there were friendly and compassionate.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The only confusing thing about RAD is that if you go to their office near to the hospital, they actually have offices on two floors. One is the regular office for bloodwork etc. and the second is for egg retrieval and IVF. This isn't super clear if you go for the first time on a Saturday! The Wilmington office is smaller and I found it easier to navigate and less stressful.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

My insurance covered the majority of my treatments. I believe I had about a $25 charge with each standard bloodwork/monitoring appointment and about $50 for other more intensive appointments.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Wilmington

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2016 - 2018, Successful

10

8

Age 30 - 32

1 Fertility Medications

PCOS

European

Teacher

2nd of 2 Docs

5 Fertility Medications With Other Docs

Strongly Recommends

Neutral

Successful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr Bachman is incredibly kind. I cry a lot at these appointments, and she never made me feel bad about it at all. She also is always happy to take my questions or talk to me about other options. I feel like she’s a partner who works with us toward common goals.... And I appreciate that dr Bachman has always worked with me when I have wanted to make changes in the recommended course of action.... We had about 3+ rounds of ovulation induction with timed intercourse for my son.

Some nurses have better bedside manner than others. RAD can be a little test-happy but I think all the monitoring is really to ensure the best results for patients. And as a working mom, I appreciate their very early hours.... That said, everyone there is committed, knowledgeable, respectful, compassionate. And I appreciate that dr Bachman has always worked with me when I have wanted to make changes in the recommended course of action.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr Bachman is incredibly knowledgeable, patient, kind. It’s so obvious that she cares. RAD can be a bit “test-happy” at times, but I feel this is more the clinic’s policies. That said, everyone there is committed, knowledgeable, respectful, compassionate. And I appreciate that dr Bachman has always worked with me when I have wanted to make changes in the recommended course of action.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Let her know how you feel, and be open if you have doubts or questions, need a month off or want to speed things up. She’s very responsive.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr Bachman is incredibly kind. I cry a lot at these appointments, and she never made me feel bad about it at all. She also is always happy to take my questions or talk to me about other options. I feel like she’s a partner who works with us toward common goals.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

We had about 3+ rounds of ovulation induction with timed intercourse for my son. The first ones with Clomid didn’t work at all. I responded right away to Letrozole and we conceived on our first cycle with it, leading to a healthy pregnancy. We are now trying for #2. Unfortunately after 3 cycles with letrozole and timed intercourse, we haven’t gotten pregnant yet.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Some nurses have better bedside manner than others. RAD can be a little test-happy but I think all the monitoring is really to ensure the best results for patients. And as a working mom, I appreciate their very early hours.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

$880 per ovulation induction cycle, not including drugs.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

RADfertility (CCRM Fertility Network Clinic)

Wilmington

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2018, Unknown Success

10

Age 31

Diminished Ovarian Reserve

Endometriosis

Uterine Fibroids

Ashkenazi Jewish

Income $50K - $99K

Operations

2nd of 2 Docs

1 IUI With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr. Bachman explained everything in enormous detail, making me feel safe and secure regarding my upcoming surgery. She laid out a plan and was extremely thorough and compassionate. I would recommend her to my family and closest friends...Her energy is amazing...We started with diagnostic tests and imaging. After finding multiple polyps and potential endometriosis, Dr. Bachman had me set up for surgery. After the surgery (depending on what is seen) she will decide whether IUI or IVF is the best route for me.

I have been having debilitating cramps and the nurse [at Reproductive Associates of Delaware] did not forward my message to Dr. Bachman...I don’t think the receptionist and billing staff are as compassionate and friendly as the doctor staff. The billing staff treats patient’s as monetary value, not as actually humans. The receptionists don’t seem to really care about their patients at the Wilmington office.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman explained everything in enormous detail, making me feel safe and secure regarding my upcoming surgery. She laid out a plan and was extremely thorough and compassionate. I would recommend her to my family and closest friends.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Be ready to love her! Her energy is amazing.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman truly cares about my well being and my ability to be able to conceive.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

We started with diagnostic tests and imaging. After finding multiple polyps and potential endometriosis, Dr. Bachman had me set up for surgery. After the surgery (depending on what is seen) she will decide whether IUI or IVF is the best route for me. Being only 31, I shouldn’t have to worry about infertility, but she assured me that everything will be worth it in the end.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Lyndsay Bingnear)

I started with Reproductive Associates because Nurse Bingnear was a NP at the facility. She is brilliant, caring, and very thorough.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

I don’t think the receptionist and billing staff are as compassionate and friendly as the doctor staff. The billing staff treats patient’s as monetary value, not as actually humans. The receptionists don’t seem to really care about their patients at the Wilmington office.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

$1,300. Bloodwork. Ultrasound. Sono.

What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?

Failed to call with results
Failed to convey critical information

Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).

I have been having debilitating cramps and the nurse did not forward my message to Dr. Bachman.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Wilmington

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2014 - 2018, Successful

10

Age 23 - 27

1 IVF

1 Egg Freezing

PCOS

Tubal Blockage

Uterine Fibroids

Income $0 - $49K

Teacher

1st of 2 Docs

1 Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr. Bachman made communication with her easy and possible. In the past I would constantly have to consult with different attendings or nurses when a problem occurred. Dr. Bachman took my concerns and gave me a contact to where I could always openly ask her questions about any issues or questions my husband and I had. With three previous losses in two years she seen the pain we keep going through, and has been there for us every step of the way....Dr. Bachman is diligent, and will do everything within her power to help you succeed.

I would say the clinic [Repro Assoc. of Deleware] has an amazing staff that goes through the entire journey with you, and I wish they had a payment plan in regards to IVF. Rather than partners who have extremely high interest rates....The Nursing staff was always very good at communicating and helping me find availability for appointments with my difficult work and student schedule....Dr. Bachman took my concerns and gave me a contact to where I could always openly ask her questions about any issues or questions my husband and I had. With three previous losses in two years she seen the pain we keep going through, and has been there for us every step of the way.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

I am still a patient of Dr. Bachman and it will be bittersweet being discharged from reproductive associates of Delaware. Dr. Bachman always makes us feel comfortable and is a very compassionate person.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

That Dr. Bachman is diligent, and will do everything within her power to help you succeed.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman made communication with her easy and possible. In the past I would constantly have to consult with different attendings or nurses when a problem occurred. Dr. Bachman took my concerns and gave me a contact to where I could always openly ask her questions about any issues or questions my husband and I had. With three previous losses in two years she seen the pain we keep going through, and has been there for us every step of the way.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I don’t remember the exact protocols.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic).

The Nursing staff was always very good at communicating and helping me find availability for appointments with my difficult work and student schedule.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

I would say the clinic has an amazing staff that goes through the entire journey with you, and I wish they had a payment plan in regards to IVF. Rather than partners who have extremely high interest rates.

Describe your experience with your monitoring appointments at RADfertility (CCRM Fertility Network Clinic).

I was able to choose any time throughout the day to schedule my ultrasounds.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

The cost for MINI IVF was around $10,000.

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

My facility is a single embryo transfer facility.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2016 - 2017, Unsuccessful

10

Age 29 - 30

4 Fertility Medications

PCOS

Income $50K - $99K

Teacher

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

[Dr. Emelia Bachman is] Very personable and there to listen...went over every step of every process. She has a great bedside manor. After my last negative pregnancy test, she called me personally from her cell phone to make sure I was okay... My husband and I have both felt completely in the loop with treatment...After having a hsg and soon, dr Bachman decided to go forth with surgery as we thought my tubes were blocked. We found out during surgery that I was actually missing the right side of my uterus and tube. We then stared on letrazole and ovidrel and came out with 4 negative rounds.

This clinic [Reproductive Associates of Delaware] is always on time, friendly (they remember who you are), helpful, and have a lab right in house so you don't have to go anywhere for lab work...The staff is always punctual and there to listen. They explain everything and answer whatever questions you may have...Dr Bachman was very personable, there to listen, and went over every step of every process. She has a great bedside manor. After my last negative pregnancy test, she called me personally from her cell phone to make sure I was okay.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr Bachman was very personable, there to listen, and went over every step of every process. She has a great bedside manor. After my last negative pregnancy test, she called me personally from her cell phone to make sure I was okay.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Very personable and there to listen

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

After having a hsg and soon, dr Bachman decided to go forth with surgery as we thought my tubes were blocked. We found out during surgery that I was actually missing the right side of my uterus and tube. We then stared on letrazole and ovidrel and came out with 4 negative rounds. Dr Bachman had us come in and discuss next steps. My husband and I have both felt completely in the loop with treatment

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Theresa Keene )

The staff is always punctual and there to listen. They explain everything and answer whatever questions you may have

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

None. This clinic is always on time, friendly (they remember who you are), helpful, and have a lab right in house so you don't have to go anywhere for lab work

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

After insurance I pay 20% of all services

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2016 - 2017, Successful

10

Age 42 - 43

2 Fertility Medications

Poor Egg Quality

Black or African-American

Income $50K - $99K

Teacher

1st of 2 Docs

IUI With Other Docs

Donor Sperm

Strongly Recommends

Successful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

[Dr. Emelia Bachman has] Great people skills, makes you feel like she is treating a family member...Dr Bachman was very professional but compassionate. She listened to your concerns and answer all questions. She was available anytime to address your concerns or hold your hand as you walk thru the process of IVF...IVF low medication due to my financial needs.

Everyone [at Reproductive Associates of Delaware] was always very friendly, welcoming, and professional...Very professional and organize. They are very flexible with patient scheduling and response with any questions or concerns...Dr Bachman was very professional but compassionate. She listened to your concerns and answer all questions. She was available anytime to address your concerns or hold your hand as you walk thru the process of IVF...IVF low medication due to my financial needs.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr Bachman was very professional but compassionate. She listened to your concerns and answer all questions. She was available anytime to address your concerns or hold your hand as you walk thru the process of IVF.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

You will be in great hands.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Great people skills, makes you feel like she is treating a family member.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

IVF low medication due to my financial needs.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

Everyone was always very friendly, welcoming, and professional.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Very professional and organize. They are very flexible with patient scheduling and response with any questions or concerns.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

To date $10,000

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

RAD mainly uses single embryo transfer to reduce multiple birth.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2018 - 2019, Successful

10

Age 34 - 35

Tubal Blockage

Recurrent Pregnancy Loss

Income $50K - $99K

Operations

Only Doc Seen

Strongly Recommends

Successful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

She [Dr. Bachman] was so understanding. I didn't feel like a number at all. She truly cares about us and our want to have a child. ... Hsg. Expected total blockage but open just very damaged. Explained why she wants to remove tubes ... But she used her knowledge to educate us on the journey we were starting. The ups the downs the sideways...everything.

Everything about RAD is great. ... The nurses explained everything. Helped with aftercare. Even the appointment lady who makes appt was so lovely to deal with. Since many appointments are dependent on my cycle and having to schedule around work and home life,RAD made it so less stressful than I thought. They really care about me and my family.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

We felt as though she was a member of our family. She didn't potty us for that's not what we wanted at all. But she used her knowledge to educate us on the journey we were starting. The ups the downs the sideways...everything. I trust her not only with my fertility but with my life.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Ask questions. No question is not worth asking. Write down all your concerns before the appt.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

She was so understanding. I didn't feel like a number at all. She truly cares about us and our want to have a child.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

Hsg. Expected total blockage but open just very damaged. Explained why she wants to remove tubes

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Amy miller)

Love love love trust trust trust

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Everything about RAD is great. The atmosphere. Everything. The nurses explained everything. Helped with aftercare. Even the appointment lady who makes appt was so lovely to deal with. Since many appointments are dependent on my cycle and having to schedule around work and home life,RAD made it so less stressful than I thought. They really care about me and my family.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

We had a few plan options. The best plan had unlimited embryo transfer until live birth with genetic testing. It's $16,000 not including medication costs of about $5,000

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2018, Consult

10

Age 32

Black or African-American

Income $0 - $49K

Only Doc Seen

IVF With Other Docs

Strongly Recommends

Unsuccessful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

I just love her [Dr. Bachman] as a doctor she always made sure I understand what was going on and that I understood the process so that I could be clear on my decisions on what I wanted. As a doctor she just was very loving and made sure I asked everything I wanted so that I understood ... She’s is going to make sure that you understand before you leave the office ...

I love this clinic [Reproductive Associates of Delaware] because they always answer any question you have they made sure they would call you back or email you. ... [Nursing Staff ] Well mannered and organized ... Your visit are short your not sitting in the waiting room long and they always speak when you walk in the office ...

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

I just love her as a doctor she always made sure I understand what was going on and that I understood the process so that I could be clear on my decisions on what I wanted. As a doctor she just was very loving and made sure I asked everything I wanted so that I understood

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

She’s is going to make sure that you understand before you leave the office

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

I love her as my doctor very caring and loving.. Dr Emily bachman

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

Well mannered and organized

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

I love this clinic because they always answer any question you have they made sure they would call you back or email you. Your visit are short your not sitting in the waiting room long and they always speak when you walk in the office

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Wilmington

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2019, Unknown Success

10

8

Age 35

1 Fertility Medications

Endometriosis

Tubal Blockage

Uterine Fibroids

European

Income $100K - $199K

Teacher

Only Doc Seen

IVF With Other Docs

Strongly Recommends

Neutral

Success w/ Doc Too early to know

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr Bachman is both knowledgeable and kind hearted. Every step of the way she asks if you are okay and understand. Also she is compassionate. I have never met a doctor I trusted more. When something in my protocol changes she calls to explain and make sure I’m still okay with it. I’m about to start my first cycle in a couple weeks so their is so much I still can’t answer just yet but she is awesome. I’ll be upset when I do graduate to a regular obgyn after my treatment.

The only weakness I have found is the hours of operation [at RAD- Newark]. With the amount of appointments the latest is 4:00 there should be one day where appointments can be made later. The one good thing is you are assigned to a couple coordinators depending your plan of action for treatment so you get familiar with who is coordinating your care.... My re only does single embryo transfer. It is safer for mom and baby

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr Bachman is both knowledgeable and kind hearted. Every step of the way she asks if you are okay and understand. Also she is compassionate. I have never met a doctor I trusted more. When something in my protocol changes she calls to explain and make sure I’m still okay with it. I’m about to start my first cycle in a couple weeks so their is so much I still can’t answer just yet but she is awesome. I’ll be upset when I do graduate to a regular obgyn after my treatment.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Be open and honest with her. Tell her your fears and concerns. Dr Bachman can’t do her job to the best of her ability if she doesn’t know what’s bugging you. Be honest and open. It’s a tough process as it is.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Every time I have been greeted by Dr. Bachman I get greeted with a hug and by name. Dr.Bachman doesn’t even really have to reference the chart. Everything is well explained, and the sympathy and empathy are awesome.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I honestly don’t know as I’m just getting ready to start a Ivf cyclein may

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The only weakness I have found is the hours of operation. With the amount of appointments the latest is 4:00 there should be one day where appointments can be made later. The one good thing is you are assigned to a couple coordinators depending your plan of action for treatment so you get familiar with who is coordinating your care.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

My cycle of invitro will cost 1,960 (with insurance) this doesn’t cover medications. Medications are 4,500 on top of co pay of 45.00 per visit. I also am currently paying off the surgery I had that diagnosed my tubal issue. It’ll be around roughly 7,000

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

My re only does single embryo transfer. It is safer for mom and baby

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Emelia Bachman

Delaware Institute for Reproductive Medicine

Education

How Doctor Communicates

Delaware Institute for Reproductive Medicine
Rated 8.7

44 patient reviews

Filter by patient information

Learn from top medical experts

Emelia Bachman

Delaware Institute for Reproductive Medicine

Education

How Doctor Communicates

Delaware Institute for Reproductive MedicineRated 8.7Strongly recommend: 79%Neutral: 6%Don't recommend: 16%8.7

44 patient reviews

Learn from top medical experts

Delaware Institute for Reproductive Medicine
Rated 8.7