Rated 10
Strongly recommend: 100%10
100% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8
8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
9
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Kansas City University
Residency
Mayo Clinic
Fellowship
UPMC Magee-Women's Hospital
Emily Barnard works in 1 office at

Shady Grove Fertility
Rated 8.1
Strongly recommend: 58%Neutral: 24%Don't recommend: 19%8.1

Explore Clinic
Towson
901 Dulaney Valley Road
Towson, MD 21204
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
5
Age 37
1 IUI
Anovulation
Male Factor
PCOS
European
Income $200K - $499K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Doesn't Recommend
Successful
Dr. Barnard is probably the most kind, compassionate doctor I've ever had. She's extremely warm and always took time to listen to my concerns and answer any questions. Never made me feel like she was trying to just rush me through. I always felt like she was truly on my side and genuinely excited and happy for me when our cycle ended with a positive result. She called after every cycle to discuss results and next steps, which is very different from my previous RE...
They [Shady Grove Fertility] use a team nursing model at the clinic, so I wasn't assigned one specific nurse. I didn't find this worked well for clear communications or building a rapport with my nurses...It did have a bit of a 'factory' feel. Things were often disorganized, especially with billing, but also on the clinical side. The nurses typically responded quickly through the online patient portal and returned phone calls on the after hours line quickly...
How was your experience with Emily Barnard at Shady Grove Fertility?
Dr. Barnard not only knows her stuff, but she has phenomenal bedside manner. I truly felt like she cared about me as a patient. She's such a warm-hearted person and never made me feel like just a number. Such a gem of a doctor! Can't recommend her enough!
What's one piece of advice would you give a prospective patient of Emily Barnard at Shady Grove Fertility?
You're in great hands with Dr. Barnard.
During treatment, were you treated like a number or a human with Emily Barnard at Shady Grove Fertility?
Dr. Barnard is probably the most kind, compassionate doctor I've ever had. She's extremely warm and always took time to listen to my concerns and answer any questions. Never made me feel like she was trying to just rush me through. I always felt like she was truly on my side and genuinely excited and happy for me when our cycle ended with a positive result. She called after every cycle to discuss results and next steps, which is very different from my previous RE.
Describe your experience with the nursing staff at Shady Grove Fertility.
They use a team nursing model at the clinic, so I wasn't assigned one specific nurse. I didn't find this worked well for clear communications or building a rapport with my nurses.
Describe your experience with Shady Grove Fertility.
It did have a bit of a 'factory' feel. Things were often disorganized, especially with billing, but also on the clinical side. The nurses typically responded quickly through the online patient portal and returned phone calls on the after hours line quickly.
Describe the costs associated with your care under Emily Barnard at Shady Grove Fertility.
Covered under insurance with co-pay
What specific things went wrong at Shady Grove Fertility?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
10
Doctor
Emily Barnard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
5
Clinic
Shady Grove Fertility
Towson
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5