Eric Flisser

RMA of New York

Rated 9.2
Strongly recommend: 88%Neutral: 6%Don't recommend: 6%9.2
88% strongly recommend
49 reviews
Humanity
9.3
9.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.3
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.2
7.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
NYU
Residency
Columbia
Fellowship
NYU

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Eric Flisser works at

RMA of New York
Rated 8.3
Strongly recommend: 66%Neutral: 18%Don't recommend: 17%8.3

At 1 office

NY - Eastside
635 Madison Ave
New York, NY 10022
212-756-5777
Explore Clinic

49 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
9
NPS
9
Age 38 - 39
1 IVF
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser was always very professional and straightforward during my treatment. During our consultation he advised I start IVF given my age and difficulty conceiving, but I opted for IUI to begin and he was supportive. I wish I had started IVF sooner and trusted his counsel more...He was very straightforward and answered my questions without making me feel like I was taking up too much of his times...
RMA handles a lot of patients. Some staff were very professional and kind and others were very brusque. Morning hours started 6:45ish...Dr. Flisser's nursing team communicated well and compassionately. His IVF coordinator was also helpful with all of our questions...The people who handle transactions tend to be the least friendly. The financial coordinators are nice but I'm sure they have to deal with a lot of questions and blowback for what isn't covered by insurance...
How was your experience with Eric Flisser at RMA of New York?
I really enjoyed my experience with Dr. Flisser and his team. He was very straightforward and answered my questions without making me feel like I was taking up too much of his times. And I was able to conceive after my first cycle, so I'm very pleased with how effective the protocol was.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
He can be pretty straightforward, so if you need someone more delicate with news, then Flisser might not be the right fit.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser was always very professional and straightforward during my treatment. During our consultation he advised I start IVF given my age and difficulty conceiving, but I opted for IUI to begin and he was supportive. I wish I had started IVF sooner and trusted his counsel more. During my scans, egg retrieval and FET, I appreciated his candor and kindness throughout a challenging process.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
Gonal F, Menopur, Cet, Dual Trigger
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Samantha)
Dr. Flisser's nursing team communicated well and compassionately. His IVF coordinator was also helpful with all of our questions.
Describe your experience with RMA of New York.
RMA handles a lot of patients. Some staff were very professional and kind and others were very brusque. Morning hours started 6:45ish so I can understand that some people aren't morning people. The people who handle transactions tend to be the least friendly. The financial coordinators are nice but I'm sure they have to deal with a lot of questions and blowback for what isn't covered by insurance.
Describe your experience with your monitoring appointments at RMA of New York.
Going earlier was better, and often worked, especially since my work starts promptly at 8am. But later patients would run into backups for monitoring.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Embryology and PGT were all out of pocket (~$4000K). Insurance covered everything else, except for a co-pay each visit.
What specific things went wrong at RMA of New York?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at RMA of New York.
It took a really long time for my medical files to get to my MFM once I graduated from RMA. That was really annoying.
9
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 40
1 IVF
Income $200K - $499K
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser was always thorough and explained things as many times as I needed to hear them. My husband also felt very comfortable with how Dr. Flisser spoke to him during our later monitoring appointments. There was one time that I wanted to try a different schedule of medications than what was suggested. Dr. Flisser was open to my concerns and we were able to adjust the initial plan to something I felt more comfortable with.
Morning monitoring [at RMA of New York] was very organized and ran smoothly. All of the doctors I saw were very kind and thorough even though they weren’t my primary doctor. Whenever I had questions, it was easy to leave a message and someone always returned my call the same day...[the nurses] were always very detailed in reporting results and never hesitated to co silt Dr. flisser if I had a question they couldn’t answer.
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser was always thorough and explained things as many times as I needed to hear them. My husband also felt very comfortable with how Dr. Flisser spoke to him during our later monitoring appointments. There was one time that I wanted to try a different schedule of medications than what was suggested. Dr. Flisser was open to my concerns and we were able to adjust the initial plan to something I felt more comfortable with.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Ask questions! Dr. Flisser will explain everything in depth
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser was always very kind and compassionate but also direct and honest- he answered my questions thoroughly and never hesitated to say when he didn’t know the answer to a question. It was a nice surprise that I was able to be seen by him during my monitoring appointments.
Describe your experience with the nursing staff at RMA of New York.
There were 2 nurses who typically contacted me with results- Sam and Ariel. They were always very detailed in reporting results and never hesitated to co silt Dr. flisser if I had a question they couldn’t answer.
Describe your experience with RMA of New York.
Morning monitoring was very organized and ran smoothly. All of the doctors I saw were very kind and thorough even though they weren’t my primary doctor. Whenever I had questions, it was easy to leave a message and someone always returned my call the same day.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring appointments ran smoothly. Some days were busier than others. On average, I spent about 30 minutes in the office for bloodwork and ultrasound
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Overall, we spent approximately 8k for an egg retrieval and FET
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Flisser explained that in my specific case, he would recommend to begin with a single embryo transfer. He explained the risks in a multi embryo transfer and why it wasn’t the best choice for me at this time. I felt completely comfortable with his recommendation and rationales.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 35 - 36
PCOS
Ashkenazi Jewish
Income $200K - $499K
Accountant
1st of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser is straightforward and kind. For some, the stress and trauma of infertility may require a more sugar-coated approach but for me his style allowed me to feel supported, informed, and that I was in charge of my fertility and decisions. He was compassionate about my medical history and gave guidance that was truthful but addressed my specific concerns. I felt I could ask him anything and get a high quality, honest, well intentioned answer...
The office [RMA of New York] is a well run machine. It is efficient, clean, and organized. Once you go a few times you get the hang of how monitoring works so don’t be intimidated by the regularls who know what they’re doing. Mondays and Fridays are a little busy so prepare to wait a little longer...All the nurses at RMA are kind, helpful and supportive. They are your cheerleaders! Leyla in particular goes above and beyond to make her patients feel in control and provides comfort during what can be an otherwise isolating time...
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser is straightforward and kind. For some, the stress and trauma of infertility may require a more sugar-coated approach but for me his style allowed me to feel supported, informed, and that I was in charge of my fertility and decisions. He was compassionate about my medical history and gave guidance that was truthful but addressed my specific concerns. I felt I could ask him anything and get a high quality, honest, well intentioned answer.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Do not mistake his honest and straightforward nature for a lack of kindness or compassion. He is brilliant and an excellent resource.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser helped me evaluate my options with regard to using embryos from a prior retrieval vs natural pregnancy. He was straightforward and kind and supported my decision to try naturally.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
I had frozen embryos from a previous cycle w Dr. grunfeld (retired in 2020). I came back to RMA to understand how IVF worked when you already had embryos and to evaluate my options. After a few cycles of trying on my own, Dr. Flisser allowed me to continue a natural cycle but with monitoring which helped me feel comforted that I wasn’t wasting my time and ultimately yielded a (so far) successful natural pregnancy!
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Leyla Bilali)
All the nurses at RMA are kind, helpful and supportive. They are your cheerleaders! Leyla in particular goes above and beyond to make her patients feel in control and provides comfort during what can be an otherwise isolating time.
Describe your experience with RMA of New York.
The office is a well run machine. It is efficient, clean, and organized. Once you go a few times you get the hang of how monitoring works so don’t be intimidated by the regularls who know what they’re doing. Mondays and Fridays are a little busy so prepare to wait a little longer. You are in good hands!
Describe the costs associated with your care under Eric Flisser at RMA of New York.
I was lucky to have my treatments mostly covered by my insurance but they are very good about confirming insurance upfront and making you aware of any potential costs.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Successful
NPS
10
NPS
10
Age 27 - 31
1 IVF
Diminished Ovarian Reserve
Unexplained
Ashkenazi Jewish
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr.Eric Flisser] looks at the whole picture and history- not just the current situation...the only doctor to take my history of secondary amenorrhea (from an athletic history) into consideration for my diagnosis of secondary infertility. From there, he changed my egg retrieval protocol from what had been a very textbook protocol (at the previous clinic) to a very personalized protocol. This resulted in us retrieving and creating multiple top-quality embryos.
after multiple failures at a previous clinic, I wanted a well-oiled machine and that's exactly what RMA is. The process of daily monitoring is efficient and smooth...The level of professionalism and efficiency is unmatched...Dr. Flisser does not treat you like a number. He is relatable, kind, and most importantly VERY knowledgeable.
How was your experience with Eric Flisser at RMA of New York?
I am so thankful for having switched clinics to see Dr. Flisser. I wasted my time and money on 2 IVF cycles at a previous (also well-known) clinic. From the first day I stepped into Dr. Flisser's office, I felt comfortable. He was the only doctor to take my history of secondary amenorrhea (from an athletic history) into consideration for my diagnosis of secondary infertility. From there, he changed my egg retrieval protocol from what had been a very textbook protocol (at the previous clinic) to a very personalized protocol. This resulted in us retrieving and creating multiple top-quality embryos. Dr. Flisser is a genius. He looks at the whole picture and history- not just the current situation. He always had answers that made sense and was always available to speak over the phone or email. I couldn't be more thankful for Dr. Flisser. He is the reason that my husband and I have our children!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Don't walk, RUN! Eric Flisser is a superhero of the infertility world.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
I've had experience at multiple fertility clinics. Most often, these clinics can be compared to factories. But the truth is, after multiple failures at a previous clinic, I wanted a well-oiled machine and that's exactly what RMA is. The process of daily monitoring is efficient and smooth. Some might view this like a factory but I view it like an efficient machine that wastes no time. Dr. Flisser does not treat you like a number. He is relatable, kind, and most importantly VERY knowledgeable.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
Egg Retrieval using a Menopur-only protocol with lupron trigger. Dr. Flisser explained that my history of secondary amenorrhea may have resulted in "faulty" LH/FSH hormones and thus a Menopur cycle was a good option. We also did a freeze-all cycle for PGS-testing.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Ariel Schnur)
Very communicative and available via email and phone when needed. No complaints!
Describe your experience with RMA of New York.
RMA is factory and this is a GOOD thing! It is a well-oiled machine! The level of professionalism and efficiency is unmatched. If you're looking for efficiency and answers then RMA is the place. You will not waste your time here.
Describe your experience with your monitoring appointments at RMA of New York.
Very efficient. No complaints.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
$30,000 IVF cycle
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Given my young age and the quality of our embryos, Dr. Flisser was confident in transferring just 1 embryo. We trusted his expertise with this decision and are thankful for listening to him.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
9
NPS
9
Age 41 - 42
1 IVF
Diminished Ovarian Reserve
Male Factor
Other
Income $200K - $499K
Lawyer
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Well spoken, clear communicator and compassionate. Dr. Flisser clearly explained the treatment, options etc...[he] did a micro flare treatment using low dose Lupron 2 times per day, gonal f 1 time per day and menopur one time per day. A previous treatment with another doc that I had was mainly gonal f and the results were good - that’s likely why the microflare was the prescribed treatment.
The [RMA of NY] clinic is a machine - very well run. Even with many patients waiting I was always in and out quickly. Although the clinic has many patients they are able to stay organized and manage the flow well...I had insurance and paid about $4000 out of pocket to reach out of pocket max and deductible...[nurses are] Very organized and responsive during all stages of treatment. The ivf coordinator was very helpful also.
How was your experience with Eric Flisser at RMA of New York?
Well spoken, clear communicator and compassionate. Dr. Flisser clearly explained the treatment, options etc. I would recommend him to others and I plan to have additional treatments with him as my doctor.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Have all of your questions ready to ask and be comfortable asking them. Don’t hesitate to reach out to Dr. Flisser’s team of nurses for assistance as well.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser has been great each time I met with him - clear, understanding and compassionate. He knows what he’s doing for sure. RMA has a team approach so he wasn’t the doctor doing my embryo transfer. I understood that would be the case but I wasn’t comfortable with the doc that did the transfer as he voiced his opinion on genetic testing right before the transfer (and his opinion differed from Dr. Flisser’s which made me uncomfortable in my choice not to do testing).
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
Dr. Flisser did a micro flare treatment using low dose Lupron 2 times per day, gonal f 1 time per day and menopur one time per day. A previous treatment with another doc that I had was mainly gonal f and the results were good - that’s likely why the microflare was the prescribed treatment.
Describe your experience with your nurse at RMA of New York.
They were all great! Very organized and responsive during all stages of treatment. The ivf coordinator was very helpful also.
Describe your experience with RMA of New York.
The clinic is a machine - very well run. Even with many patients waiting I was always in and out quickly. Although the clinic has many patients they are able to stay organized and manage the flow well.
Describe your experience with your monitoring appointments at RMA of New York.
Efficient and very well run always.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
I had insurance and paid about $4000 out of pocket to reach out of pocket max and deductible.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Given that the embryos weren’t blasocyst it made sense to transfer 2.
9
Doctor
Eric Flisser
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
9
NPS
9
Age 41
1 IUI
Diminished Ovarian Reserve
Unexplained
South Asian
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
On our consultation, Dr. Flisser really took his time explaining to us how the ivf process works and what protocols he may suggest for us. ... ... I feel very well taken care of. ...We did the microflare lupron protocol. Accdg to the nurse, it was because I have DOR and it would be a good protocol for me. However, i did not have enough matured follicles for the egg retrieval to happy. It only resulted to 2 mature one size 18, 16 and 2 small ones size 13-14. So we had to cancel the ER and did an IUI instead. It was not successful.
Strength- they [RMA of New York] are open early for monitoring. The staff are all pleasant and approachable. The waiting time is not that bad if you arrive at the clinic as they are opening. The coffee machine is a major plus. The clinic is well kept and clean. ... Courtney was very helpful during our ivf treatment. She responds promptly and alway very pleasant to talk to. She is knowledgeable and very good at her job. Ariel is also very nice and caring.
How was your experience with Eric Flisser at RMA of New York?
On our consultation, Dr. Flisser really took his time explaining to us how the ivf process works and what protocols he may suggest for us. He answered all of our concerns and we didn’t feel rushed at all especially we had our appointment at the end of the day. During the course of the treatment, we had to change the course of tx to iui because I didnt have enough eggs for the retrieval. He was kind enough to call us while he was on vacation to explain to us why we must take this route. He was very kind and understanding. I feel very well taken care of.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Do not be afraid to ask questions.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
I believe that RMA and Dr. Flisser treated me like a human being not a number. He and his team took time to answer my questions and they responded to all my queries quickly. He also listens to our concerns
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We did the microflare lupron protocol. Accdg to the nurse, it was because I have DOR and it would be a good protocol for me. However, i did not have enough matured follicles for the egg retrieval to happy. It only resulted to 2 mature one size 18, 16 and 2 small ones size 13-14. So we had to cancel the ER and did an IUI instead. It was not successful.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Ariel and Courtney)
Courtney was very helpful during our ivf treatment. She responds promptly and alway very pleasant to talk to. She is knowledgeable and very good at her job. Ariel is also very nice and caring.
Describe your experience with RMA of New York.
Strength- they are open early for monitoring. The staff are all pleasant and approachable. The waiting time is not that bad if you arrive at the clinic as they are opening. The coffee machine is a major plus. The clinic is well kept and clean.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Minus insurance coverage it was $10,622 + 750 for anesthesia.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Well, he suggested that we should only have single embryo transfer since we would have done a pgs testing. I would rather have 2 if it was up to me
9
Doctor
Eric Flisser
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
8
NPS
8
Age 35
Male Factor
Poor Egg Quality
Tubal Blockage
East Asian
South Asian
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
Donor Eggs With Other Docs
Neutral
Neutral
Unsuccessful
My first interaction with Dr. Flisser was for a consultation after 2 failed IVF cycle. He suggested to do another IVF with my eggs inspite of having failed cycles with my own eggs but after a through search and soul searching I have decided to do a donor egg IVF cycle which Dr. Flisser agreed...We have used a shared donor egg and had a medicated embryo transfer (Estrace and Progresterone used)
The office [of RMA of New York] could get busy during monitoring hours but rest assured that you will be seen. Navigating the process might be overwhelming for a new patient but there is always a nurse that you can ask if you have any concerns after a visit...We will be using a shared donor cycle with ICSI and PGT; Frozen Embryo Transfer at a later date. total cost for the cycle is about $ 29,000.
How was your experience with Eric Flisser at RMA of New York?
My first interaction with Dr. Flisser was for a consultation after 2 failed IVF cycle. He suggested to do another IVF with my eggs inspite of having failed cycles with my own eggs but after a through search and soul searching I have decided to do a donor egg IVF cycle which Dr. Flisser agreed. I will continue to meet him once in a while during monitoring hours (they have different doctors doing monitoring hours) but if I see him, he will answer my questions and I didn't feel rushed asking them.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Have your questions ready. Know and write your "infertility story/journey" so you have something to refer to during consultations and monitoring hours. Don't be afraid to discuss any suggestions or anything that might help success with your cycle.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
He reviewed with me my previous cycle in their clinic while I was in the consultation. He listened and answered all my questions during the visit. After a failed cycle, I met with him as to discuss as to what happened. As a patient with multiple failed cycle, I wanted to hear an exact explanation as to why the cycle failed (we used a donor egg) and of course I did't get the answer I wanted but he was empathetic about the results and was open to any suggestions I had moving forward with another cycle.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We have used a shared donor egg and had a medicated embryo transfer (Estrace and Progresterone used). We had 2 normal PGD and 1 was transferred but was unsuccessful. Dr. Flisser discussed that we don't see everything with a biopsied embryo and this is most likely what happened here.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Dara )
I only have spoken with Dara (nurse) over the phone and via email but she is great. She responds quickly to email! I met their donor egg coordinator, Fabiana and she is fabulous. She showed compassion during our first meeting and spend time to hear my concerns about using donor egg.
Describe your experience with RMA of New York.
This is my second time coming back to RMA so that means something! They are a well oil machine and have been in the fertility department for a while now. The office could get busy during monitoring hours but rest assured that you will be seen. Navigating the process might be overwhelming for a new patient but there is always a nurse that you can ask if you have any concerns after a visit.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
We will be using a shared donor cycle with ICSI and PGT; Frozen Embryo Transfer at a later date. total cost for the cycle is about $ 29,000.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Since this is a normal PGD embryo and with my age they choose only to put a single embryo transfer which I am okay here.
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
I know they are a busy clinic with multiple patients calling or inquiring with results. We had some tests done and didn't receive a call as we were told we would have. I hadto email the nurse about the result. I know she would have called but you also need to be on top of your care. There were some slight issues with their billing department. I have received a bill after the cycle has ended and have paid for the treatment. It was resolved quickly but imagine receiving a bill after all of that!
8
Doctor
Eric Flisser
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, 31 Eggs Frozen
NPS
10
NPS
10
Age 37
2 Egg Freezing
European
Income $50K - $99K
1st of 2 Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
From the first consultation throughout the entire 2 egg freezing cycles I did, Dr. Flisser was extremely professional, took the time to thoroughly answer any questions I had, and he had a very warm bedside manner...He is extremely intelligent and up to date on current fertility research and practices. He took the time to thoroughly answer all my questions and you can tell he cares about his patients and has a warm bedside manner, but also he will be very honest and gives you scientific answers which I appreciated. I was also happy with the amount of eggs retrieved. He is truly the best of the best and I highly recommend him!
My one complaint was that I was not informed by RMA that I could go to the Merrick office [of RMA of New York] during weekend monitoring, so instead I commuted into Manhatthan a few times when it was not necessary. The East side location's waiting room is very crowded and there is sometimes a long wait time, however, it didn't take away from the level of care and attention...does not accept all forms of insurance, including Medicaid. Egg freezing in general is usually not covered by insurance, so I had to pay out of pocket. RMA did offer me a $500 discount for these recent cycles, though.
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser is an amazing doctor!! One of the best I have ever been to!! I feel very grateful that he was assigned to me! He is extremely intelligent and up to date on current fertility research and practices. He took the time to thoroughly answer all my questions and you can tell he cares about his patients and has a warm bedside manner, but also he will be very honest and gives you scientific answers which I appreciated. I was also happy with the amount of eggs retrieved. He is truly the best of the best and I highly recommend him!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
He is extremely intelligent and will give you good advice based on research and up to date knowledge on fertility practice, so do not hesitate to ask any questions you have.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
From the first consultation throughout the entire 2 egg freezing cycles I did, Dr. Flisser was extremely professional, took the time to thoroughly answer any questions I had, and he had a very warm bedside manner.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
For both cycles, I was given the same protocol. : Follistim, Ganirelex, and Menopur were the main stimulation medications. Lupron and Pregnyl were the trigger shots.
Describe your experience with the nursing staff at RMA of New York.
The nursing staff at RMA are awesome! Very organized, respond promptly to any concerns, and very nice.
Describe your experience with RMA of New York.
I've read in other reviews that RMA runs like an oiled machine and they are spot on with that! RMA team are very efficient and the process ran so smoothly. Everyone I dealt with was nice. The office/waiting rooms especially in Manhatthan can get crowded, however, I never felt that I nor my needs were not important- I always felt I was in good hands.
Describe your experience with your monitoring appointments at RMA of New York.
I live on Long Island so did majority of monitoring appointments at Long Island office (Garden City) which is brand new and very pleasant!! My one complaint was that I was not informed by RMA that I could go to the Merrick office during weekend monitoring, so instead I commuted into Manhatthan a few times when it was not necessary. The East side location's waiting room is very crowded and there is sometimes a long wait time, however, it didn't take away from the level of care and attention.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
My one disappointment is that RMA does not accept all forms of insurance, including Medicaid. Egg freezing in general is usually not covered by insurance, so I had to pay out of pocket. RMA did offer me a $500 discount for these recent cycles, though.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
N/A
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
7
Age 34 - 35
3 IUI
1 IVF
Unexplained
South Asian
Income $200K - $499K
Doctor
Strongly Recommends
Neutral
Successful
Dr Flisser was very responsive during all of my treatment cycles. Always available to answer any questions and very prompt as well. He gives you a realistic idea of what to expect during the process and was also available to answer questions even after I had transferred care to my OB at 8 weeks gestation. Very caring and knowledgeable... We were diagnosed with unexplained infertility. We tried clomid with IUI for 3 cycles and then moved on to IVF
The doctors [at RMA NY] are great clinicians and very responsive. Same with the nurses. Yes, there are a large number of patients in the morning during monitoring hours however the clinic does a great job of keeping organized and making sure you’re informed about all results in a timely fashion. The one thing I did not like about the clinic was the billing department . They sent bills a year and half after I was discharged from the clinic for amounts that had been paid by my insurance already.
How was your experience with Eric Flisser at RMA of New York?
Please see prior answer. He is very caring and knowledgeable. He has remained responsive through the whole treatment process and even after. Gives realistic expectations. Would definitely recommend him
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Trust him. If you have questions don’t hesitate to ask as he is very open and responsive to answering them.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr Flisser was very responsive during all of my treatment cycles. Always available to answer any questions and very prompt as well. He gives you a realistic idea of what to expect during the process and was also available to answer questions even after I had transferred care to my OB at 8 weeks gestation. Very caring and knowledgeable
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We were diagnosed with unexplained infertility. We tried clomid with IUI for 3 cycles and then moved on to IVF which worked on the first cycle for us. Never did he push us to go one way or the other but rather always gave us our options and allowed us to chose
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Ariel and Courtney )
Great staff and very prompt in calling back with test results
Describe your experience with RMA of New York.
The doctors are great clinicians and very responsive. Same with the nurses. Yes, there are a large number of patients in the morning during monitoring hours however the clinic does a great job of keeping organized and making sure you’re informed about all results in a timely fashion. The one thing I did not like about the clinic was the billing department . They sent bills a year and half after I was discharged from the clinic for amounts that had been paid by my insurance already. Specifically Destiny C from their collections department called me saying I would be sent to collections for the amount and I called my insurance and found out The bill was paid by them and they I was being illegally charged for it
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Cycles covered by insurance. Had to pay few thousand for medications and for anesthesiologist and genetic testing
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Happy to have had single embryo transfer as multiples could have led to a complicated pregnancy
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 32
1 IVF
European
Income $200K - $499K
Lawyer
Strongly Recommends
Strongly Recommends
Successful
From the first consultation to our last visit with Dr. Flisser, my husband and I were treated like humans with feelings, hopes, and desires. Dr. Flisser immediately made us feel at ease, hopeful, and excited about our fertility prospects. He took the time to learn about us as individuals, beyond the minimum information he needed to know to proceed with our treatment....I was incredibly impressed by his ability to describe medical procedures and situations in terms that anyone could understand
When selecting RMA, I noticed that some of the their reviews and feedback online described it as a factory. This was not my experience at all. Everyone there was incredibly nice, patient, and professional. The blood team always was so kind and sweet, giving me there warm wishes that everything would work out for me. The clinic could not have been nicer. Although it was busy at times, that is something you just have to accept as part of the process.
How was your experience with Eric Flisser at RMA of New York?
I truly cannot express how wonderful Dr. Flisser was. He made me feel so comfortable throughout the process. He always kept my husband and I in the loop, explaining what was happening, what he was doing, what the next steps were, and what we could expect. As a scientist myself, I was incredibly impressed by his ability to describe medical procedures and situations in terms that anyone could understand. He had such a calm, reassuring demeanor that I knew I didn’t have to worry about ANYTHING—all I had to do was take my medications as prescribed and show up when scheduled and Dr. Flisser and the RMA team would ensure that everything would work out.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
CHOOSE DR. FLISSER! I can’t imagine there being a better doctor for IVF (or fertility treatment more generally).
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
From the first consultation to our last visit with Dr. Flisser, my husband and I were treated like humans with feelings, hopes, and desires. Dr. Flisser immediately made us feel at ease, hopeful, and excited about our fertility prospects. He took the time to learn about us as individuals, beyond the minimum information he needed to know to proceed with our treatment. Every time he walked into the examination room I felt cared for and felt that he was truly invested in getting the best outcome for me—not just to improve his numbers, but because he seemed to actually care. I NEVER felt as if I were just a number or part of some fertility factory when in Dr. Flisser’s care (or when interacting with anyone at RMA).
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
Levothyroxine for hypothyroidism. Menopur, cetrotide, and follistim during egg retrieval. Lupron trigger. Progesterone (once daily) and estradiol (3 times daily) prior to, during, and after transfer. Results: 13 eggs harvested, 9 embryos created, 5 embryos available for transfer after genetic testing. I never really felt any “different” on any of the medications.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Arielle)
All of the nurses were great. They promptly called me every morning or early afternoon with my results and instructions and took the time to carefully explain everything and answer any questions I had.
Describe your experience with RMA of New York.
When selecting RMA, I noticed that some of the their reviews and feedback online described it as a factory. This was not my experience at all. Everyone there was incredibly nice, patient, and professional. The blood team always was so kind and sweet, giving me there warm wishes that everything would work out for me. The clinic could not have been nicer. Although it was busy at times, that is something you just have to accept as part of the process. I was never there more than an hour during screens, and on average I was there for a half hour. I truly cannot think of any weaknesses of the clinic. Every doctor I met would incredibly smart and had a great bedside manner.
Describe your experience with your monitoring appointments at RMA of New York.
Efficient, well-oiled machine. Each monitoring visit lasted between 20-60 minutes, depending on when I showed up and how busy it was. 60 minutes was extreme, and only happened maybe once or twice out of dozens of visits.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Around $7,000
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Flisser recommenced single embryo transfer because it is safer for mother and baby.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
9
NPS
9
Age 40 - 42
7 IVF
Endometriosis
PCOS
Unexplained
European
Income $50K - $99K
Professor
1st of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Flisser is a very kind, very warm man who really cared when speaking to us and always took as much time as was necessary to explain his thoughts on our treatment and why we were doing what we were doing...Dr Flisser is a great doctor, but is also part of a larger group of doctors....We completed seven IVF cycles with Dr Flisser. In broad strokes, the cycles were similar not not identical.... He cares, he is very human and humane, but ultimately works in a system that is designed for what works for the most number of people and can only tailor a specific treatment for our needs within certain limitations.
this is a very large practice [RMA] and there will be times when you might feel like a number rather than a patient...once you are behind the scenes, our treatment always seemed very personal... it has a first come, first served policy. Once you get a handle on when things are busy and how long they last, it is very easy to work around the monitoring hours...Olga was our local coordinator, she handled our paperwork and telling us our lab results and what was expected for the following day or week, whichever was appropriate.
How was your experience with Eric Flisser at RMA of New York?
Dr Flisser is a great doctor, but is also part of a larger group of doctors. The group seems to help set the overall standards of what is considered appropriate treatments and Flisser must work within those standards. He cares, he is very human and humane, but ultimately works in a system that is designed for what works for the most number of people and can only tailor a specific treatment for our needs within certain limitations.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Speak as much as possible, the more he knows the better he is able to treat you. Be an active participant in your medical care.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr Flisser is a very kind, very warm man who really cared when speaking to us and always took as much time as was necessary to explain his thoughts on our treatment and why we were doing what we were doing.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We completed seven IVF cycles with Dr Flisser. In broad strokes, the cycles were similar not not identical. The cycles all started with differing levels of Follistim and Menopur, followed by Ganirelix. We shifted from a Lupron trigger to a larger HCG trigger as our treatments progressed. We went in to the Garden City office for monitoring (blood and sono) during weekdays (we needed to run to the main Manhattan office on weekends). We would do a retrieval in Manhattan, followed by a fresh transfer on Day 5 (RMA only offers Day 5 transfers) and we always forewent PGS genetic testing. Our second cycle did produce a positive pregnancy result, but only lasted seven weeks until a miscarriage occurred. As we progressed in our cycles, we also decided to explore other, complimentary, options to our medical treatment. These ranged from added vitamins and antioxidants to thrice weekly acupuncture to more experimental methods involving immune-therapy. Dr Flisser was mostly receptive to our concerns, but did tell us when he thought these alternative methods would interfere with our regular regimen.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Olga)
Olga was our local coordinator, she handled our paperwork and telling us our lab results and what was expected for the following day or week, whichever was appropriate. (We had a different financial coordinator). Olga was not in charge of the day to day blood testing, that was Chrisi, who was always fantastic.
Describe your experience with RMA of New York.
You should be aware that this is a very large practice and there will be times when you might feel like a number rather than a patient. However, a crowded waiting room does not mean that you are part of a conveyor belt, once you are behind the scenes, our treatment always seemed very personal. A large practice gives many pluses and minuses, and you should think about what you are comfortable.
Describe your experience with your monitoring appointments at RMA of New York.
This is a large practice and it has a first come, first served policy. Once you get a handle on when things are busy and how long they last, it is very easy to work around the monitoring hours. However, my wife and I had a great deal of flexibility in our morning schedules, which allowed us to handle the monitoring quite easily, your results may vary.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
The costs were considerable, but we were fortunate enough to have very good insurance and our insurance company classified this place as a "center of excellence" which offered it's own significant advantages. We also had a finance coordinator who took care of our billing for us.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
In general, Dr Flisser is open to lots of different approaches, but does work from the overall statistics about what works best for the most people. This is a great overall approach, but may not work for everyone by definition, so it is important to be active in your own care.
9
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
9
NPS
9
Age 28 - 30
4 IUI
Anovulation
Male Factor
PCOS
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Flisser is an asset to the RMA community. He is a kind, caring, and well informed doctor who has helped me to navigate through an awful and emotional process in a compassionate and meaningful manner. Although he did not personally perform each of my IUIs, he was always involved with the treatment protocol. During a particularly difficult time for me, Dr. Flisser sat on the phone with me for 45 minutes reassuring me and helping me to understand what was going to happen....
RMA is a baby factor. It is often highly difficult to get someone on the phone, and even harder to get a call back. While my doctor [Dr. Flisser] treated me as an individual, the clinic absolutely makes you feel like an impersonal number. It can be very frustrating and upsetting not to feel valued....I have dealt with many nurses who have all been helpful to varying degrees. Courtney, my IVF coordinator, has been absolutely wonderful and accessible.
How was your experience with Eric Flisser at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Flisser is an asset to the RMA community. He is a kind, caring, and well informed doctor who has helped me to navigate through an awful and emotional process in a compassionate and meaningful manner. Although he did not personally perform each of my IUIs, he was always involved with the treatment protocol. During a particularly difficult time for me, Dr. Flisser sat on the phone with me for 45 minutes reassuring me and helping me to understand what was going to happen. As I’m about to begin my ivf journey, I am absolutely confident in Dr. flisser’s abilities to get me my desired outcome.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA Long Island IVF (formerly Long Island IVF)?
Be a partner in your care; ask questions and be informed about your care.
During treatment, were you treated like a number or a human with Eric Flisser at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Flisser always makes me feel like I have his full attention both when I’m in his office talking or while undergoing treatment. Although the office is hectic and the office staff are often difficult to reach, Dr. Flisser always returns phone calls and provides his full attention. He is compassionate and informative, always making sure that my husband and I have full understanding of all of our treatment options before leaving his office. Although I have not yet gotten my positive test, I am confident that Dr. Flisser will get us there.
Describe the protocols Eric Flisser used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
Due to my diagnosis of PCOS and hypothyroidism, I was prescribed Clomid, ovidrel, and endometrin for my IUis. Going forward, I will be doing IVF with ICSI. I’m unsure of the specific protocol being used at this time.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Courtney)
I have dealt with many nurses who have all been helpful to varying degrees. Courtney, my IVF coordinator, has been absolutely wonderful and accessible.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
RMA is a baby factor. It is often highly difficult to get someone on the phone, and even harder to get a call back. While my doctor treated me as an individual, the clinic absolutely makes you feel like an impersonal number. It can be very frustrating and upsetting not to feel valued. Specifically regarding the Long Island office, I have always had a pleasant experience.
Describe the costs associated with your care under Eric Flisser at RMA Long Island IVF (formerly Long Island IVF).
IUI was covered by insurance, IVF will cost approximately 16,000.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
Dr. Flisser does recommend eSET and while I would like to do multiple embryo transfers, I understand his rationale.
9
Doctor
Eric Flisser
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA Long Island IVF (formerly Long Island IVF)
Garden City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2017, Successful
NPS
10
NPS
10
Age 34 - 38
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
Ashkenazi Jewish
Income $50K - $99K
2nd of 2 Docs
4 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser was always aware of everything that was going on with my cycle. He was super compassionate when I had a loss and gave me a great pep talk even though i didn't want to hear it. ... He did his best to review my file from my other doctor and find out the best stim protocol to yield many babies. ... Dr. Flisser was extremely concerned about multiple births. Given my situation and my quality embryos he was adamant about only transferring 1 embryo at a time.
I hated the fact that I had to go to the city for retrieval and transfer. But most people were warm and encouraging. They got you in and out quickly, but sometimes you had to wait for the person ahead of you to be done. ... IT [monitoring] was well oiled machine. Never a line. ALways took them on a first come first serve basis. ... She [nurse] was good. Always called me back. But she was busy so hard to get in contact with.
How was your experience with Eric Flisser at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Flisser was always aware of everything that was going on with my cycle. He was super compassionate when I had a loss and gave me a great pep talk even though i didn't want to hear it. He was always willing to listen to me cry and always said something positive to try to make me feel better. He had an answer for everything. He's was my biggest cheerleader. Even though he didn't take my insurance, he still offered to complete the DNC after my MC when my OB wasn't available. For lack of a better phrase "i love him" and would recommend him to anyone and everyone. My first doctor couldn't compare. He was also stating that the Lab that his office worked with was much better than the one I had come from before, so he was able to somehow guarentee results even though it took 2 fresh cycles of IVF and 4 FETS to yield 2 healthy children. And he was also willing to work with me financially as the cost of 10 IVF cycles out of pocket could be super costly.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA Long Island IVF (formerly Long Island IVF)?
Make sure you take control of your body and allow him or his staff to explain everything to you. Do not take "NO" for an answer
During treatment, were you treated like a number or a human with Eric Flisser at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Flisser is so warm. He made me feel important and had a great bedside manner. He was completely understanding of my situation and helped me understand my issue. He also took a lot of time with me during my visits and allowed me to ask as many questions as I could. He also took time to explain the process and his staff was very nice and accommodating too.
Describe the protocols Eric Flisser used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
After having failed 4 fresh cycles of IVF, i was familiar with protocol. He did his best to review my file from my other doctor and find out the best stim protocol to yield many babies. As it was a long time ago, I only remember being on Gonal F and Menopure. I can't tell you exactly how much But for Menopure I remember starting with 2 viles and then going up to 3. Their lab must have been great because I yielded 6 healthy embryos in 2 cycles which i never had before.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Olga - long island office )
She was good. Always called me back. But she was busy so hard to get in contact with.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
I hated the fact that I had to go to the city for retrieval and transfer. But most people were warm and encouraging. They got you in and out quickly, but sometimes you had to wait for the person ahead of you to be done. This is a trying time for everyone, it would be good if the staff could be a bit more encouraging and have more answers to questions.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
IT was well oiled machine. Never a line. ALways took them on a first come first serve basis.
Describe the costs associated with your care under Eric Flisser at RMA Long Island IVF (formerly Long Island IVF).
So my Full IVF Cycle was 13,750. And my frozen Cycle was 3350. The cost of PGS was 3,000 plus a 1600 lab fee. They are close estimations.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
So, Dr. Flisser was extremely concerned about multiple births. Given my situation and my quality embryos he was adamant about only transferring 1 embryo at a time. He thought that carrying twins would not be an option for my situation and he fought me tooth and nail about transferring only one. He won! The only time we transferred 2 embryos was the very last transfer that i did with him and 1 of the embryos was not very good quality. He was pretty sure that , that one was not going to take. And he was right.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
Garden City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
NPS
9
NPS
10
Age 34 - 36
3 IUI
1 IVF
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Strongly Recommends
Strongly Recommends
Successful
I felt that Dr. Flisser was going to help us be successful in having a child and he was...He is very confident in his expertise and skills as a RE. While his demeanor could be misconstrued as dismissive saying things like, “I’m the doctor.” I actually felt that was an important message for him to say and for me to hear. We were more conecernes tbat his numbers spoke for our chance for success. Dr. Flisser is definitely a numbers guy, but that does not mean that we were treated as a number.
RMA (east side) definitely feels like a baby factory. However, my feelings about this are positive...they have incredible resources because of the number of patients they see...The nurses are wonderful at RMA.... it can feel disheartening to sit in a waiting room with so many other couples, often this is what attributes patients feeling like a number, but for me it helped me to not feel so alone sitting among so many other hopeful parents...We paid roughly 25% of the tots IVF costs. PGS and the freezing of embryos was on us.
How was your experience with Eric Flisser at RMA of New York?
I felt that Dr. Flisser was going to help us be successful in having a child and he was. There were setbacks when treatments didn’t work, however I felt that as long as Dr. Flisser didn’t give up on us, we shouldn’t give up on him. He is very confident in his expertise and skills as a RE. While his demeanor could be misconstrued as dismissive saying things like, “I’m the doctor.” I actually felt that was an important message for him to say and for me to hear. We were more conecernes tbat his numbers spoke for our chance for success. Dr. Flisser is definitely a numbers guy, but that does not mean that we were treated as a number. He is invested in seeing his patients through to a positive and healthy pregnancy.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Let him do his job as an RE and build a support system of friends for the emotional support that you will certainly need. I’d give this advice regardless of who the fertility doctor is, and that is: If a cycle doesn’t work the first time don’t switch doctors just because it didn’t work. I think they are putting together a puzzle and the first time is only one piece. Unfortunately, I think people have to shift expectations of fertility treatments being a perfect science. It most definitely is not. Dr. Flisser very clearly understands the percentages and numbers and it was comforting and helpful as we dug in towards additional treatments that he could share the true chances of success.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser took true ownership of our fertility process. On multiple occasions he made it apparent that he was going to be the one present for me because I was “his,” patient.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We did 3 IUI’s with trigger shot and clomid and then because of our age and history of infertility did IVF. Egg retrieval brought 20 eggs. Of those 10 were fertilized with ICSI and 4 embryos made it to the 5th day blastocyst. We had PGS performed and 3 were considered viable. I had a single embryo transferred that was AA grade, male, which resulted in a negative test. I had a BC embryo, male, transferred that resulted in a chemical pregnancy. I had the final CC embryo transferred that resulted in our wonderful daughter.
Describe your experience with the nursing staff at RMA of New York.
The nurses are wonderful at RMA.
Describe your experience with RMA of New York.
RMA (east side) definitely feels like a baby factory. However, my feelings about this are positive. The fact that so many people go there is because it works. They have incredible resources because of the number of patients they see. Ultimately I wanted a place with good success rates and RMA has that. Sure, it can feel disheartening to sit in a waiting room with so many other couples, often this is what attributes patients feeling like a number, but for me it helped me to not feel so alone sitting among so many other hopeful parents.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Insurance covered most of the IUI cycles less co-pays and medication co-pays. We paid roughly 25% of the tots IVF costs. PGS and the freezing of embryos was on us.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
It was hard to accept that Dr. Flisser was only transferring one embryo at a time. We wanted “insta-family.” However, he is concerned about having healthy babies and healthy mothers, which multiples have more risks. Dr. Flisser held a pretty hard line of only transferring one at a time. We know he has transferred multiples but our understanding is he resorts to that only after multiple failed attempts with one.
9
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 35
2 IUI
1 IVF
Uterine Fibroids
Income $200K - $499K
Strongly Recommends
Strongly Recommends
Successful
We are so incredibly thankful to Dr. Flisser for guiding us through this process, and have actually recommended some of our family members to RMA as a result...Dr. Flisser has an extensive understanding of fertility, remains very current on the newest technologies, is incredibly patient and thorough, and ultimately helped us conceive our first child. We were trying to get pregnant for about a year, ended up doing two rounds of IUI which unfortunately didn't work, and finally ended up doing a retrieval using PGD, ICSI, and a 5 day transfer that worked.
This Madison Ave location of RMA is very busy...LOVED Arielle [nurse] , she was amazing to work with, super responsive, incredibly caring, and an overall wonderful person...$15k for the retrieval and transfer. Another $2k for PGD testing, and then the medication was separate, around $3,500...RMA does a great job of getting results. They can be super busy at times, and depending on when you go the wait times can be long, but it's an incredibly competent office with a very strong team.
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser has an extensive understanding of fertility, remains very current on the newest technologies, is incredibly patient and thorough, and ultimately helped us conceive our first child. We were trying to get pregnant for about a year, ended up doing two rounds of IUI which unfortunately didn't work, and finally ended up doing a retrieval using PGD, ICSI, and a 5 day transfer that worked. We are so incredibly thankful to Dr. Flisser for guiding us through this process, and have actually recommended some of our family members to RMA as a result.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser was exactly the type of doctor that we tend to gravitate towards. He's very direct and thorough, always erring on the side of reality and odds rather than providing a false hope or narrative. I think this can often times be interpreted as having a cold bed-side manner because he's often very direct about statistics, chances of success, etc. Rather than sugar coat things he simply conveys what they know about fertility, what the data suggests, etc. However, while his approach can sometimes be a bit more clinical in nature, he's extremely patient, understanding and thorough. We started so many sentences with "this may be a dumb question, but..." and every time he would say it's not a dumb question at all and proceed to calmly walk us through everything. This Madison Ave location of RMA is very busy, but we never felt rushed or like he was trying to finish our appointment so he could work with the next couple. As time went on, we developed a great rapport with Dr. Flisser and were truly thankful he was our doctor.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Arielle)
LOVED Arielle, she was amazing to work with, super responsive, incredibly caring, and an overall wonderful person.
Describe your experience with RMA of New York.
RMA does a great job of getting results. They can be super busy at times, and depending on when you go the wait times can be long, but it's an incredibly competent office with a very strong team.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
~$15k for the retrieval and transfer. Another $2k for PGD testing, and then the medication was separate, around $3,500
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Flisser felt that if we didn't want to have twins, and weren't in a crazy rush to have kids, that the eSET gave us the best chance to have a singleton and ultimately would lead to less potential pregnancy complications vs transferring multiple embryos.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
10
NPS
9
Age 30 - 31
1 IVF
Anovulation
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $100K - $199K
Teacher
3rd of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
For example, although RMA doesn't really believe in immunology protocols, Dr. Flisser was supportive and still worked with me when I went to see one because he knew it was something I really wanted. Dr. Flisser is not only an amazing doctor but he is an amazing person. The night before my egg retrieval I realized I did not have the medicine for my trigger shot. Dr. Flisser drove to the office and to my apartment and hand delivered the medication to me. I have been to three RE's now and he is truly the best.
[RMA of New York is a] well oiled machine but factory like in that theres a lot of people. I personally don't mind that it's like a factory because Dr. Flisser always makes an effort to see and treat his patients...Arielle is the best! She is compassionate and always makes herself available even when she is not actually working...Dr. Flisser gives out his email address and always responds within a day or two. He makes times to talk to you on the phone and candidly answers all questions.
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser is very smart and very honest. He is also open to hearing patient's concerns and is willing to think outside box. For example, although RMA doesn't really believe in immunology protocols, Dr. Flisser was supportive and still worked with me when I went to see one because he knew it was something I really wanted. Dr. Flisser is not only an amazing doctor but he is an amazing person. The night before my egg retrieval I realized I did not have the medicine for my trigger shot. Dr. Flisser drove to the office and to my apartment and hand delivered the medication to me. I have been to three RE's now and he is truly the best.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
You're in good hands. Don't be afraid to ask questions and always be your own advocate
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser gives out his email address and always responds within a day or two. He makes times to talk to you on the phone and candidly answers all questions.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
1 egg retrieval with ICSI, 6 embryos resulting all PGS tested. First frozen transfer resulted in chemical pregnancy. Second FET resulted in 7.5 week miscarriage followed by a D&C. Endometrial biopsy found endometritis and products of conception, needed a hysteroscopy. Third FET resulted in negative pregnancy test
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Arielle)
Arielle is the best! She is compassionate and always makes herself available even when she is not actually working.
Describe your experience with RMA of New York.
well oiled machine but factory like in that theres a lot of people. I personally don't mind that it's like a factory because Dr. Flisser always makes an effort to see and treat his patients.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
My insurance covered my FET but not ICSI and not PGS testing
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He is a proponent of single embryo transfers
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 29
1 IUI
1 IVF
Male Factor
European
Income $200K - $499K
Entrepreneur
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser got us the results we wanted - a perfectly healthy pregnancy. He was very honest and candid about the best treatment options. Even when we didn't get to see him, we felt confident he was monitoring our case, and dictating our treatment. He was always friendly, professional, and clear.... He's busy, and has lots of patients. Don't expect him to hold your hand or give you emotional comfort. ...once you are with Dr. Flisser, he answers all questions, and does not seem rushed...
[RMA] Strengths: They get results, efficient, and have enough staff to handle lots of patients. They are quick with giving you results, and open 364 days a year. Weaknesses: Some of less experienced folks struggle with taking your blood. Expect to wait 15-20 minutes each time due to the high volume....Dr. Flisser's nurse Ariel was fantastic. Always responded / returned calls promptly, and addressed all of our concerns. It can sometimes be hard to get a hold of a nurse when they are having a busy day or on weekends.
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser got us the results we wanted - a perfectly healthy pregnancy. He was very honest and candid about the best treatment options. Even when we didn't get to see him, we felt confident he was monitoring our case, and dictating our treatment. He was always friendly, professional, and clear.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
He's busy, and has lots of patients. Don't expect him to hold your hand or give you emotional comfort. But if you want results, he is the one to go to. I trust him and his medical opinion completely.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
The clinic is busy, and runs very efficiently. Waiting during monitoring visits can make you feel like a number, but once you are with Dr. Flisser, he answers all questions, and does not seem rushed.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We did an IUI cycle w/ clomid. Pregnancy on first try, but ended in miscarriage. We went to IVF after that with gonal-F, menapur, garilanyx, and this resulted in a successful egg retrieval. We opted to do PGS testing, and ended up with 11 healthy embryos. We did an e-set frozen embryo transfer that resulted in healthy pregnancy.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Ariel )
Dr. Flisser's nurse Ariel was fantastic. Always responded / returned calls promptly, and addressed all of our concerns. It can sometimes be hard to get a hold of a nurse when they are having a busy day or on weekends. But overall we didnt have a question that went more than a day unanswered.
Describe your experience with RMA of New York.
Strengths: They get results, efficient, and have enough staff to handle lots of patients. They are quick with giving you results, and open 364 days a year. Weaknesses: Some of less experienced folks struggle with taking your blood. Expect to wait 15-20 minutes each time due to the high volume.
Describe your experience with your monitoring appointments at RMA of New York.
It was efficient, but busy and wait times were never more than 20 minutes.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Insurance covered almost all of it. Very little out of pocket costs - $40 an ultrasound, and $2000 for genetic testing but that was optional.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We didn't discuss. Dr Flisser recommended eSET from the start, and we went with that.
10
Doctor
Eric Flisser
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
6
NPS
7
Age 38
1 Embryo Freezing
European
Native American
Other
Income $200K - $499K
Sales Representative
Doesn't Recommend
Neutral
Unsuccessful
I only saw Dr. Flisser a couple of times...during my first consultation, on day one of my cycle for monitoring and maybe twice more quickly for monitoring. A different doctor did my retrieval, whom I had never met, based on the day my retrieval fell and their schedules for doing retrievals. Overall, I think Flisser is a nice guy and is smart/very knowledgeable about fertility treatments. I didn't get the feeling he was paying close attention to my treatment and was invested in my outcome (even if he was, I didn't get that feeling). The communication and follow up with the doctor wasn’t great post cycle...
Pros: The ladies at the front desk are very nice and friendly, as are all the nurses during monitoring hours. The clinic is very organized considering the volume of people coming through there everyday. They always called when they said they would with instructions for the next day and followed up with an email with the exact instructions. The nurses were very available for questions...
How was your experience with Eric Flisser at RMA of New York?
Eric has a fairly laid back attitude, but he is willing to sit and answer as many questions as you have. When I did see him, he was patient and thorough in his explanations. He is thorough when asked questions, but does not proactively provide a lot of information. It was my first time doing any fertility treatment, so more information regarding expectations and how I was progressing along the way would've been helpful. But if you know what to expect and what questions to ask, you should be ok. I only saw Dr. Flisser a couple of times...during my first consultation, on day one of my cycle for monitoring and maybe twice more quickly for monitoring. A different doctor did my retrieval, whom I had never met, based on the day my retrieval fell and their schedules for doing retrievals. Overall, I think Flisser is a nice guy and is smart/very knowledgeable about fertility treatments. I didn't get the feeling he was paying close attention to my treatment and was invested in my outcome (even if he was, I didn't get that feeling). The communication and follow up with the doctor wasn’t great post cycle. My cycle was unsuccessful and I had questions about options for another cycle and I had to follow up several times to get answers.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Ask a lot of questions. You have to be proactive to get information. Know that you may not have him for your retrieval. This is more a statement of the clinic though because each doctor is scheduled to do retrievals on a certain day.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
I didn't see him much, but when I did, he appeared to remember me and took interest in my progress.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
First 5 days: 300 IU of Gonal/F every day ( in the morning ) 2 amps of Menopur ( in the evening ) Last 5 days 300 IU of Gonal/F ( in the morning ) 3 amps of Menopur ( in the evening ) 250 mcg of Cetrotide (in the evening) Trigger shots night before retrieval: 40 units of LupT 1000 IU of hCG
Describe your experience with the nursing staff at RMA of New York.
The nursing staff at the monitoring sessions were all very caring and pleasant. The nurses that would call with instructions or answer questions were very organized and prompt.
Describe your experience with RMA of New York.
Pros: The ladies at the front desk are very nice and friendly, as are all the nurses during monitoring hours. The clinic is very organized considering the volume of people coming through there everyday. They always called when they said they would with instructions for the next day and followed up with an email with the exact instructions. The nurses were very available for questions. You'd have to leave a message with the front desk, but a nurse would call you back, even after hours. Cons: There are a LOT of patients in and out each day. The waiting time for monitoring hours can be long. If you arrive a few minutes before they open at 7am, that's your best bet for a short wait time.
Describe your experience with your monitoring appointments at RMA of New York.
The monitoring hours are from 7am-9am, but the waiting room gets very full and the wait times can be very long. The best time to go is first thing in the morning and be there when they open at 7am. Each time I did this, I never waited more than 10 minutes. However, the waiting does have WiFi, which is nice.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Approx $18K
6
Doctor
Eric Flisser
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unknown Success
NPS
9
NPS
9
Age 29
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Graphic Designer
1st of 6 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Flisser was extremely helpful throughout this process. He spent a lot of time with us discussing each of the various procedures and the risks/increasing of odds with each added step. My husband and I appreciated that he was very much an odds guy, he helped us understand what would increase our chances, but without escalating too fast. He was helpful in assisting us on when to escalate (after 3 months of clomid/letrozol w/trigger shot, we added iui). I was frustrated in this process by not having a clear cut diagnosis and thus in my head a clear path to solving the problem in getting pregnant. For much of the process, I spent time focusing in trying to figure out what was wrong and not working. After all the initial tests came back clear and there was anything that was an obvious problem, dr flisser seemed to easily accept the "unexplained fertility" diagnosis and really focus on how to get us pregnant. For my husband, that was great, for me, who really wanted to understand why my body wasn't functioning, it was frustrating. By the end of the process (9 months later- 3 med cycles, 3
[RMA of New York] strengths: it's all inclusive and at one location (monitoring, transfer, retrievals are all at the same location). The clinic can help you with financing and recommending programs to get discounts. Also, by having so many drs, they're open every day but Christmas which is important with a process so time sensitive. Weaknesses: sometimes you do just feel like a number- there are so many women in and out and you see them all so you realize how many people are being treated by the practice. Because there are so many doctors, you sometimes see one once and never again.
How was your experience with Eric Flisser at RMA of New York?
dr flisser was extremely helpful throughout this process. He spent a lot of time with us discussing each of the various procedures and the risks/increasing of odds with each added step. My husband and I appreciated that he was very much an odds guy, he helped us understand what would increase our chances, but without escalating too fast. He was helpful in assisting us on when to escalate (after 3 months of clomid/letrozol w/trigger shot, we added iui). I was frustrated in this process by not having a clear cut diagnosis and thus in my head a clear path to solving the problem in getting pregnant. For much of the process, I spent time focusing in trying to figure out what was wrong and not working. After all the initial tests came back clear and there was anything that was an obvious problem, dr flisser seemed to easily accept the "unexplained fertility" diagnosis and really focus on how to get us pregnant. For my husband, that was great, for me, who really wanted to understand why my body wasn't functioning, it was frustrating. By the end of the process (9 months later- 3 med cycles, 3 med + IUI cycles, 1 egg retrieval and 1 transfer cycle) and a pregnancy (currently 24weeks), I'm a little more at ease with not having a diagnosis At roughly 8 out of 10 monitoring apts we saw Dr flisser, with the exception of our egg retrieval cycle. Unfortunately, our first retrieval cycle happened to fall during the Jewish holidays, so we saw him on day one of the cycle, and then he was off on holiday- while not in office, he was monitoring our progress with the staff via email and did adjust a few of my meds as needed. At the beginning it didn't bother me that I wasn't seeing our dr, as the other drs we saw were reassuring, but as we got closer to the retrieval and I began to realize I wouldn't see him before or for the retrieval I started to freak out. It seemed a little unsettling to go through the entire egg retrieval process and only see our actual dr once. After speaking with the nurses about my fears, they got in touch with Flisser and he called me with reassurance that he'd been monitoring my case and that in his opinion everything looked great for a good retrieval. I asked if he could possibly do the retrieval the next day and he said he'd try. He did end up performing our retrieval, which definitely put me at ease. While Dr Flisser, is good at explaining the medical process and odds, he's not the most warm and fuzzy. He's direct when presenting information and results. You will not be chatting about your weekend plans or laughing at jokes during your apts. while he will take the time to reassure you if you have doubts, he will not be one offering hugs or show much emotion throughout the process. For me and my husband, we were ok with this and the nurses are incredibly helpful with empathy and emotional breakdowns. Overall we were happy to have Dr Flisser on our team during this incredibly stressful process full of no guarantees and lots of uncertainty.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
I would advise you to ask questions about the process. Fertility doctors go through these procedures 100s of times a day and often forget that we as patients don't know the process and have fears (not to mention that the meds we're on make us an emotional wreck) If you have questions or concerns, speak up and ask. Due to the nature of the practice, there is always a ton of people in office and the actual monitoring is very quick, so it sometimes feels rushed, but if you have questions and concerns and ask, Flisser will stop and take the time to answer them thoughtfully.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
dr flisser was very direct with the medical information and took the time to explain to us the process, and options, and what he thought was the issue, unfortunately didn't have a clear cut diagnosis, but the catch all "unexplained infertility". However, he's not the most warm and fuzzy- he's not going to tell jokes and give hugs, but if you're someone who needs to be completely in the loop of the medical knowledge and the process, he'll make sure that happens. Also, the nature of the RMA practice, it's a little like a casting call, does add to the feeling of being a "number"
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
As I'm under 30 and was having irregular cycles, with no other medical tests pointing to any other fertility issues, we started with clomid. After the clomid didn't seem to regulate my cycles, we switched to letrozole. After 3 cycles of letrozole at various dosages with no success, Flisser discussed with us other options and helped us settle on adding IUI. He didn't feel at that point we needed to jump into the invasive process of IVF as due to our age, time was not of an essence. After 3 failed IUI cycles and a diagnosis of "unexplained infertility," we again discussed our options. While, Flisser said there is no medical reason that the IUI wouldn't probably eventually work and that due to our age, we didn't need to rush, he advised that if we moved to IVF we might have success sooner. In our age group, he's had great success with very few retrieval and transfer cycles (that often there's some unexplained reason why the fertilized egg doesn't mesh correctly, but once embryos are made , the success rate is strong). Using this information, we decided to move onto IVF, with PGD (this would confirm that all implanted embryos would be potentially viable). We used the antagonist protocol. We had 25 eggs retrieved, 17 were fertilized, 5 made to freezing at day 5, and 4 passed the PGD testing. With those results, we decided to move forward with the transfer. In good news, I'm currently 24weeks pregnant off of our first transfer.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Marlene)
We were assigned Marlene as our IVF coordinator. Her job was to help us have a rough schedule, get prescriptions/refills to the pharmacy of our choice, and answer scheduling questions about each part in the procedure. She was easily reachable by email and was prompt with replying to emails with questions about meds, protocol, and scheduling. Most of the nursing staff was incredibly pleasant and understanding and as always there are some standouts. Alyssa, was incredibly helpful to me- she's part of the team that you can meet with after monitoring apts for those questions you think of after the dr leaves the room and relaying the instructions after the dr has reviewed the lab work. She was always compassionate when I felt overwhelmed by the process and was always through when answering questions. She was also incredibly prompt when responding to emails. Another standout nurse was Chanel. She learned my name quickly and always greeted me with a smile and hello and a quick chat. It was also reassuring to see her familiar face not only in the monitoring apts, but also on the surgical floor with the egg retrieval and transfer. She just genuinely cared about her patients and making them feel human in a process that is overwhelming and can often make you feel like a number.
Describe your experience with RMA of New York.
Clinic strengths: it's all inclusive and at one location (monitoring, transfer, retrievals are all at the same location). The clinic can help you with financing and recommending programs to get discounts. Also, by having so many drs, they're open every day but Christmas which is important with a process so time sensitive. Weaknesses: sometimes you do just feel like a number- there are so many women in and out and you see them all so you realize how many people are being treated by the practice. Because there are so many doctors, you sometimes see one once and never again.
Describe your experience with your monitoring appointments at RMA of New York.
The monitoring hours were first come first serve from 7-8:30am. Depending on the day of the week and the time you arrived, it could be a quick wait or it could be a never ending line. On average I would say wed be seen within 20min of arrival and check in. Although there were often people waiting, the clinic was efficient with their process of moving people through lab work and ultrasounds as quickly as possible.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Ultrasound monitoring- $275 Ultrasound and blood- $305 Bloodwork- $40 All apt inclusive (not including meds) retrieval cycle- $7500 + $750 for anesthesia Frozen transfer cycle (not including meds)-$7500 pGD testing- $3000
9
Doctor
Eric Flisser
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Unsuccessful
NPS
2
NPS
0
Age 35 - 36
2 IUI
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $50K - $99K
Teacher
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Flisser did not seem to be an expert in diminished ovarian reserve. He was not particularly encouraging based on my high FSH numbers and low antral follicle count. He was not willing to proceed with retrieval with a low number of follicles , which for me seem to be inevitable and with a different doctor at anotehr clinic, l I was able to proceed even though I had only produced four or five follicles and I had a successful pregnancy based on that procedure ... It involved high doses of Gonal-F and estrogen priming and something else . It didn't seem particularly well suited for my diminished ovarian reserve diagnosis although I think from flexor's point of view the high doses were targeted to my non-receptive ovaries .
This [RMA of New York] really seems like a for-profit operation. It's not a pleasant place to be -- dark, gloomy, cramped and not particularly clean. I don't think it's a good clinic for people with the diagnosis of diminished ovarian reserve... It involved high doses of Gonal-F and estrogen priming and something else . It didn't seem particularly well suited for my diminished ovarian reserve diagnosis although I think from flexor's point of view the high doses were targeted to my non-receptive ovaries .
How was your experience with Eric Flisser at RMA of New York?
Flisser did not seem to be an expert in diminished ovarian reserve. He was not particularly encouraging based on my high FSH numbers and low antral follicle count. He was not willing to proceed with retrieval with a low number of follicles , which for me seem to be inevitable and with a different doctor at anotehr clinic, l I was able to proceed even though I had only produced four or five follicles and I had a successful pregnancy based on that procedure . With Flisser there was also a whole situation where he thought I had an ectopic pregnancy and was recommending that I have a shot to induce a chemical abortion . I was certain that it was not ectopic but merely a blighted ovum which I had experienced in the past, and knew the symptoms of. I didn't want to take the pill because it would delay our next IVF cycle for several months, which is a bigger headache than it sounds like given the proliferation of days the clinic is closed in January, not to mention the very strong ticking of my biological clock given the DOR. In the end, I did not take the shot against his advice and it turned out it was not an ectopic but merely a blighted ovum as I had suspected. I think Flisser was erring on the side of caution, but this whole situation really left a bad taste in my mouth. He wasn't physically there for the after-hours appointment where the nurse was trying to push the abortion shot on me. He did, however, talk to me on the phone about it, which I suppose is generous of him. But in general, the situation made me feel like maybe fertility doctors like him aren't experts in early pregnancy in which case they should really refer patients to someone else instead of trying to diagnose things that are not within their realm of expertise.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Leave RMA quickly unless you have really simple problems. My friends whose only infertility issues involved low sperm count did well with RMA. Others with DOR and other diagnoses really found better results elsewhere.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
The waiting room procedure made me feel like a numbe . Also Flisser's reaction to my lab results and his canceling retrieval based on poor stimulation response made me feel like a number.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
I don't remember the specifics . It involved high doses of Gonal-F and estrogen priming and something else . It didn't seem particularly well suited for my diminished ovarian reserve diagnosis although I think from flexor's point of view the high doses were targeted to my non-receptive ovaries .
Describe your experience with your nurse at RMA of New York.
I don't really remember but the whole place was not well run it was gloomy in efficient and pleasant and infantizing.
Describe your experience with RMA of New York.
This really seems like a for-profit operation. It's not a pleasant place to be -- dark, gloomy, cramped and not particularly clean. I don't think it's a good clinic for people with the diagnosis of diminished ovarian reserve.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I never got to that point with Flisser, sadly.
What specific things went wrong at RMA of New York?
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
2
Doctor
Eric Flisser
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
2 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
3 of 5
0
Clinic
RMA of New York
NY - Westside
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
2014, Successful
NPS
10
NPS
10
Age 31
1 IVF
Other
Income $500K
Marketer or PR
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Sometimes I feel like male doctors don't really "get it" - they have never been on 1,000 hormones before. But, I felt like Dr. Flisser did get it. He is a husband and a dad and I think that made him very releatable. We LOVE Dr. Flisser. He can be very straight forward and factual at times, so if you want someone who is a little more emotional, he is not your guy.
Monitoring [at RMA New York] is sort of a shit show - on any given day there could be at least 20 people waiting! I don't think this was specific to RMA, I think its an NYC problem, as I had a similar experience at Columbia...Overall, monitoring is so depressing. Unless they handed out coffee and donuts I honestly don't think it could be any better than it was at RMA.
How was your experience with Eric Flisser at RMA of New York?
Our experience with Eric Flisser was extremely positive. From the first time we met with him, we felt very comfortable with him. We completely trusted his recommendations and guidance through this very confusing process. When I got my first negative pregnancy test - he called me that afternoon to see how I was doing. He didn't even call to explain, he just called to "check in". When I started crying on the phone, he didn't rush me off. I will never forget how grateful I felt for that call. It showed me that he was just as disappointed as I was. He is really a great doctor and we would recommend him to anyone!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Know that he is not super lovey dovey. He can be very straight forward and factual at times, so if you want someone who is a little more emotional, he is not your guy.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
When I was under Dr. Flisser's care, I almost always saw him. He made an effort to coordinate all my appointments around his schedule (as best we could given my cycle), he called me after my first failed transfer and met with both me and my husband on several occasions. He never once rushed us out of his office or failed to thoughtfully answer any of my questions. When I was sobbing crying, unable to go into the transfer room, he did not rush me. He gave me time and space to pull myself together. Sometimes I feel like male doctors dont really "get it" - they have never been on 1,000 hormones before. But, I felt like Dr. Flisser did get it. He is a husband and a dad and I think that made him very relatable. We LOVE Dr. Flisser.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Marlene Pena)
I liked everyone we saw at RMA! Everyone was very pleasant in the mornings and made the monitoring process pretty seamless. The nurses who worked on the retrieval / transfer floor were amazing! They were very sweet and patient. I felt very well cared for when we were there.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring is sort of a shit show - on any given day there could be at least 20 people waiting! I dont think this was specific to RMA, I think its an NYC problem, as I had a similar experience at Columbia. But, the waiting room at RMA is nice and it goes pretty quickly. They let you get there really early so you can be there before they even start calling patients to get ahead of the crowd. Overall, monitoring is so depressing. Unless they handed out coffee and donuts I honestly dont think it could be any better than it was at RMA.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 30 - 31
2 IUI
1 IVF
Male Factor
Ashkenazi Jewish
Income $200K - $499K
Strongly Recommends
Strongly Recommends
Successful
2 IUIs, 1 egg retrieval, 2 FET transfers (first ended in miscarriage). We changed from IUI to IVF, after we requested because we wanted to get to IVF more quickly. Dr Flisser was fully supportive...We did PGD so were recommended to do a ESET because likelihood of conceiving was higher. This was correct as we fell pregnant for both transfers...Fantastic bedside manner; always available to speak via phone or email. He was very sensitive during hard times and willing to connect us with any other health professionals we needed when we were testing for a genetic condition. We felt completely safe and reassured in his hands.
Clinic [RMA of New York] is very busy, but very supportive and helpful. Staff were always available to answer or pass on any questions/messages. Clinic was very organized. Morning monitoring hours made it easy to continue going to work each day...Everyone was great and understanding. All staff showed sensitively and were very helpful at passing along any questions we had...[monitoring is] Easy and well run...We did PGD so were recommended to do a ESET because likelihood of conceiving was higher. This was correct as we fell pregnant for both transfers.
How was your experience with Eric Flisser at RMA of New York?
Fantastic. Excellent bedside manner and knowledge as a doctor. We felt fully confident in getting the results we wanted with him from the beginning and reassured all the time being in his care. Now we have a little baby girl!
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
Trust him and reach out whenever you need.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Fantastic bedside manner; always available to speak via phone or email. He was very sensitive during hard times and willing to connect us with any other health professionals we needed when we were testing for a genetic condition. We felt completely safe and reassured in his hands.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
2 IUIs, 1 egg retrieval, 2 FET transfers (first ended in miscarriage). We changed from IUI to IVF, after we requested because we wanted to get to IVF more quickly. Dr Flisser was fully supportive.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Ariel)
Everyone was great and understanding. All staff showed sensitively and were very helpful at passing along any questions we had.
Describe your experience with RMA of New York.
Clinic is very busy, but very supportive and helpful. Staff were always available to answer or pass on any questions/messages. Clinic was very organized. Morning monitoring hours made it easy to continue going to work each day.
Describe your experience with your monitoring appointments at RMA of New York.
Easy and well run.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
Most costs were covered by my insurance. Medication was not. That was quite expensive.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We did PGD so were recommended to do a ESET because likelihood of conceiving was higher. This was correct as we fell pregnant for both transfers.
10
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2016 - 2018, Unknown Success
NPS
8
NPS
9
Age 35 - 37
1 IUI
2 IVF
European
Income $100K - $199K
Neutral
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Eric Flisser] took time always to answer all of my questions and talk through my different ideas and options...was very knowledgeable about my particular issue and took a lot of time to explain it to me and come up with a treatment plan that took into account my age, what I was up against and the number of children I want...put me on a protocol that would produce enough eggs so that we could pgs test them, but not one that would get me anywhere near hyperstimulating. The rational was that because of my translocation we needed the maximum number of eggs possible so that many embryos could be tested. He made a plan to bank some embryos while I continued to try naturally on my own.
Because my embryos were pgs tested we only transferred one at a time [at RMA of New York]...Very organized, efficient, always open, available to see me and take blood at flexible times, very nice staff, very friendly and comfortable. I would have liked to have had an easier time communicating with the woman in the insurance department...Courtney [nurse] was sometimes a bit confusing. She ordered the wrong test for my embryos but it ended up working for my specific issue. There were a few days where I wasn't sure it would work and that I wouldn't be able to test my embryos again.
How was your experience with Eric Flisser at RMA of New York?
Eric Flisser was very knowledgeable about my particular issue and took a lot of time to explain it to me and come up with a treatment plan that took into account my age, what I was up against and the number of children I want.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
To see him.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
He took time always to answer all of my questions and talk through my different ideas and options.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
Dr. Flisser put me on a protocol that would produce enough eggs so that we could pgs test them, but not one that would get me anywhere near hyperstimulating. The rational was that because of my translocation we needed the maximum number of eggs possible so that many embryos could be tested. He made a plan to bank some embryos while I continued to try naturally on my own.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Courtney)
Courtney was sometimes a bit confusing. She ordered the wrong test for my embryos but it ended up working for my specific issue. There were a few days where I wasn't sure it would work and that I wouldn't be able to test my embryos again.
Describe your experience with RMA of New York.
Very organized, efficient, always open, available to see me and take blood at flexible times, very nice staff, very friendly and comfortable. I would have liked to have had an easier time communicating with the woman in the insurance department.
Describe your experience with your monitoring appointments at RMA of New York.
it was very efficient.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Because my embryos were pgs tested we only transferred one at a time.
What specific things went wrong at RMA of New York?
  • Failed to order appropriate test
Describe the specific things that went wrong at RMA of New York.
The only thing that went wrong was that the nurse ordered the wrong genetic test for 7 embryos after my first retrieval. The test ended up being sufficient.
8
Doctor
Eric Flisser
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
9
NPS
10
Age 38 - 39
2 IVF
Male Factor
Ashkenazi Jewish
Income $200K - $499K
Business Executive
3rd of 3 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Flisser took his time talking to us and answering questions. Outside of appointments all communication was with office staff... was very informative. He was clear about the process and timing of the procedures. At one point I spoke to another doctor for.a second opinion and when I went back to Dr. Flisser to discuss additional ideas he was open to changing some of the plans. He explained risks and gave statistics when asked.
Strengths [at RMA of New York]. Process and communications. The morning process and calls and emails with directions were always efficient. Cons: Own your financial matters. You need to know your coverage ask questions and followup. Mistakes are made and they aren't proactive enough in planning...Both the nurse and coordinator were extremely responsive either by phone or email. Throughout my time at RMA I always knew I would hear results or get my questions answered immediately.
How was your experience with Eric Flisser at RMA of New York?
Dr. Flisser was very informative. He was clear about the process and timing of the procedures. At one point I spoke to another doctor for.a second opinion and when I went back to Dr. Flisser to discuss additional ideas he was open to changing some of the plans. He explained risks and gave statistics when asked.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
I think you just always need to be prepared to ask questions. Dr. Flisser was thorough and informative. You need to proactively make appointments when you want to regroup and discuss options ptherwise all communication was with the staff.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
Dr. Flisser took his time talking to us and answering questions. Outside of appointments all communication was with office staff.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Ariel and Courtney)
Both the nurse and coordinator were extremely responsive either by phone or email. Throughout my time at RMA I always knew I would hear results or get my questions answered immediately.
Describe your experience with RMA of New York.
Strengths. Process and communications. The morning process and calls and emails with directions were always efficient. Cons: Own your financial matters. You need to know your coverage ask questions and followup. Mistakes are made and they aren't proactive enough in planning.
Describe your experience with your monitoring appointments at RMA of New York.
It was efficient. The wait varied by morning but was always reasonable.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Flisser only recommended single transfers during my treatment.
9
Doctor
Eric Flisser
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unsuccessful
NPS
6
NPS
7
Age 41 - 43
7 IVF
Income $100K - $199K
1st of 3 Docs
3 IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr. Flisser is very knowledgeable about his field and he is ready to respond during an office visit. Unfortunately i did not get pregnant and he never really adjusted the protocol after several failed transfers. Also, it was not possible to contact him directly, i always had to go through the nurses which made things very frustrating....All my IVFs were with an antagonist protocol and although i had several embryos i had several failed IVFs and one miscarriage.
The weakness is that they [RMA - Long Island] have too many patients and it is hard to get a protocol that is specifically tailored to the individual patient. If you are a difficult case or their protocols do not work then they do not adjust. Their strength is that they have a very good embryo lab....The supporting stuff are very good, unfortunately i think there are too many patients in the clinic which can make the phone calls you get for the medication to be very late in the day.
How was your experience with Eric Flisser at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Flisser is very knowledgeable about his field and he is ready to respond during an office visit. Unfortunately i did not get pregnant and he never really adjusted the protocol after several failed transfers. Also, it was not possible to contact him directly, i always had to go through the nurses which made things very frustrating.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA Long Island IVF (formerly Long Island IVF)?
If you do not get pregnant after a couple of IVFs either change doctor or change clinics.
During treatment, were you treated like a number or a human with Eric Flisser at RMA Long Island IVF (formerly Long Island IVF)?
There are too many patients in this clinic. On the weekend i had to travel to NYC for monitoring (the Garden City office is closed on weekends) and many times I had to wait 1-1.5 hours to do an ultrasound and blood work.
Describe the protocols Eric Flisser used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
All my IVFs were with an antagonist protocol and although i had several embryos i had several failed IVFs and one miscarriage.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF).
The supporting stuff are very good, unfortunately i think there are too many patients in the clinic which can make the phone calls you get for the medication to be very late in the day.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
The weakness is that they have too many patients and it is hard to get a protocol that is specifically tailored to the individual patient. If you are a difficult case or their protocols do not work then they do not adjust. Their strength is that they have a very good embryo lab.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
When i would go to the monitoring in Garden City there was not a lot of wait but in the weekend that office is closed so i had to go to NYC. The wait could be anywhere from 1 to 1.5 hours.
6
Doctor
Eric Flisser
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
7
Clinic
RMA Long Island IVF (formerly Long Island IVF)
Garden City
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5