Eric Forman

I can't recommend this clinic enough. The only things that I would hope for other to avoid are things that they can't necessarily control. 1) Make sure your procedures are pre-authorized well in advance. Speak with your insurance yourself and know for sure that pre-autho went through. 2) One of the third party companies that they work with, Igenomix that is used for PGS testing, relies on your IVF doctor to explain things that I believe should be their responsibility. The only thing that the clinic can do to help avoid a lot of frustration when it comes to finding out your results from Igenomix is to explain to their patients that 1) Currently, NY state law does not does not allow companies like Igenomix to disclose mosaic results 2) Explain that mosaic results from Igenomix are handled differently and how. 3) Interpret the results from Igenomix completely for the patient before they try to do it for themselves with an Igenomix rep. Again, all things that I believe Igonmix should explain before someone uses their services considering it has to do with their results and the service that your paying them to do, not the clinic. Igenomix should be saying, “You should know that that NY State law prevents us from disclosing information about mosaics…”, “this is how we outline our results. we conclude mosaic embryos are also abnormal embryos so you wouldn’t use them anyway… (paraphrasing that last part… that’s not exactly right)..”, “This is how you interpret our results, here is an example”.

The clinic was excellent! Always trying to schedule my appointments according to my needs considering I was coming from NJ and phone calls or emails were answered right away!! The technology and everything on yo ur application make things easier for patients!

Overall, Columbia fertility is a wonderful place. As you exit the elevator you are greeted with friendly smiles from the front desk employees which makes you feel welcome. The office is bright, clean, and comfortable with complimentary refreshments. The wait time to be seen is very short.

Columbia is gorgeous! Everything is clean and everyone when you walk in is friendly and helpful. Every one who ever drew my blood got to know me and made me feel super comfortable. The sonographers were informative and knowledgeable. I was always able to get in contact with someone to answer my question.

The clinic is very well organized. I have heard negative descriptions from former patients, but my experience has been positive. On the whole, I found everything very well run. My only note is that I needed to follow up on prescriptions being called in on time on two occasions.

The clinic itself is clean and comfortable. The environment is one in which you feel comfortable.The only downfall is the morning monitoring. The timing sometimes conflict with my work schedule so if you have to be monitored before work I would suggest arriving as early as possible. They are however willing to accommodate you if you arrive after the monitoring window. The clinic is easily accessible in the city by various meth6 of transportation so finding it isnt a problem.

The space is very beautiful and feels high end, which I appreciate since you really do spend so much time there. It’s nice that they have a clean and modern office. The front desk staff had a few hiccups. One of the receptionists had a nervous laugh which always felt insensitive given the gravity of what we’re dealing with. There can be a lot of chatter and giggles at the front desk sometimes, which also feels inappropriate given their surroundings. Sometimes I was told by the doctor or nurse that the front desk would have information that they didn’t and I felt like the front desk would rely on me to know what it was I needed to sign or pay for. I think the staff at the front could use a little extra sensitivity and professionalism training.

The clinic is beautiful, newly renovated and clean. I usually did not have to wait more than 10 minutes to be seen. The workers at the front desk and friendly and happy to assist with any issues/concerns.

Columbia University Fertility Center is absolutely great. The place itself is spacious, full of light, super clean. The staff have everything organized and coordinated perfectly. There can be days (Fridays) when it gets a bit crowded, but, in general, it´s rather calm and respect your times. I am very surprised with their punctuality and how well organized everything is.

Overall, we had a great experience at Columbia. Strengths: you need to schedule your monitoring appointments, so I never waited too long for my ultrasound/ blood work, the front desk is very friendly and helpful and the clinic is very clean. Weaknesses: sometimes things can appear a bit disorganized here as they are so busy. They are also very simple and don't have any of the fluff like other clinics like bottled water, snacks, etc.

Columbia Fertility is a wonderful practice. I felt like a dignified, respected patient. It wasn't like some clinics I have heard of where the lobby is always packed like some kind of baby-making factory. Everyone who works at the front desk is happy and helpful. The practice is clean/modern and well run.

Clinic is brand new. Beautiful and very calm atmosphere. Lots of light and neutral colors. The exam rooms are clean and they give you actual cotton sheets to cover yourself with - not those paper ones. The receptionists and blood technicians were always friendly and lovely as well!

I loved every aspect of the Columbia Fertility clinic. It felt small and personalized without feeling overly exclusive or anything like that. I felt incredibly well taken care of at every step, like people recognized me and cared about ME specifically and were rooting for my success. Very very humanizing.

Communication with the financial team has been challenging, it’s frequently hard to get a response even with follow up and we’ve had several issues with invoices. No issues with scheduling or any other administration.

Overall, staff at the clinic was friendly and created a welcoming atmosphere. The facility itself is modern and clean. The only problem we had was with the financial coordinator (T), who didn't follow through with what we had agreed on, and stopped answering her phone and emails. At some point we requested a different coordinator, and the issues were resolved.

The clinic actively takes part in research performed at Columbia University, which means that it remains at the forefront of the field. Treatments provided are state-of-the-art. Besides the expertise, sensitivity and kindness of the staff, the clinic facilities provide a welcoming surrounding.

Strengths: There is hardly a line when checking in, I never have to wait more than 10 minutes for a bloodwork. And they are all friendly. Weaknesses: The clinic can use a little update especially the bathrooms.

I monitored at a different RMA NJ location due to convenience. It's nice to have the option of monitoring somewhere closer to home yet still being followed by your doctor. However, sometimes there is a really long wait during monitoring hours. Could be 15 min to over an hour.

Because RMANJ is so large and has so many locations, you'd think you'd feel as if you were just 'taking a number' when going to appointments. I actually felt the opposite. Each office I visited, each phlebotomist I encountered, each doctor who saw me - everyone made me feel that I was a person with my own specific needs/questions/concerns. I thought I would feel overwhelmed and defeated by going to such a large practice but it was incredibly convenient to have so many offices be open with very early hours for regular blood tests and ultrasounds. I wish there was more than 1 location that was open on the weekends/holidays but other than that, I have no suggestions/complaints.

RMANJ is easily accessible; Multiple locations and hours of operation make morning monitoring and appointment scheduling extremely easy. They offer a wide variety of services beyond fertility treatment like acupuncture, counseling, and nutrition education. RMANJ strives to treat the entire person/couple not just the infertility!

Great location, great staff. Front desk now has friendly, happy staff. Initially had a woman who was not pleasant and this made for a negative experience. Would like for am monitoring to have hours until 8am until just 7:30am

In addition to the staff, which I think I've already covered sufficiently, the location is great for me, and the monitoring hours mean that I haven't had to miss work at all for monitoring sessions or IUIs.

When your doctor layout the plans for you. Do some homework and understand 100% of each treatment and purpose of them, if not clear at any point, email your doctor or nurse for better explanation. Phone call might be difficult to reach them, but doctor and nurse are better with email conversation.