Rated 9.6
Strongly recommend: 100%9.6
100% strongly recommend
5 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Albany Med Ctr
Residency
Albany Mem Hosp
Fellowship
U. of Alabama

How Doctor Communicates

not available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Eric Knochenhauer works at

Island Reproductive Services
Rated 9.8
Strongly recommend: 95%Neutral: 4%Don't recommend: 1%9.8

At 2 offices

South Plainfield
3000 Hadley Road
South Plainfield, NJ 07080
(908) 412-9909
Staten Island
1110 South Avenue
Staten Island, NY 10314
(718) 761-6000
Explore Clinic

5 patient reviews

2018 - 2019, Unknown Success
10
10
Age 30 - 31
3 IUI
Male Factor
Unexplained
European
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I found him [Dr. Knochenhauer] to be nice, smart and to the point. He doesn’t sugar coat things. He isn’t going to hug you and coddle you. But he will explain everything in detail. He’ll let you know all the bad things that can happen. He keeps it real and I liked that. He also has a sense of humor which is nice.... After my husband and I were tested (blood work, semen analysis, sonogram, HSG) he advised that my husband has slight male factor and our best option would be to start with IUI. 1st cycle was without any medication.
The strengths are that ALL of the staff [Island Reproductive Services] is lovely. The main office where IUI/IVF is done has a wonderful, friendly staff that know you by name. They’re always helpful, friendly & accomodating. The office is also very nice & clean. The location I go to (which is closer to my house) is specifically for the early morning blood work & sonograms. That staff is also wonderful. Always greeted nicely no matter how early. I feel very comfortable going there. I
How was your experience with Eric Knochenhauer at Island Reproductive Services?
I found him to be nice, smart and to the point. He doesn’t sugar coat things. He isn’t going to hug you and coddle you. But he will explain everything in detail. He’ll let you know all the bad things that can happen. He keeps it real and I liked that. He also has a sense of humor which is nice.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Don’t expect to have your hand held or be talked to like a child. You’re getting the facts, you’re getting what you need.
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
I felt like a human because of his delivery and explanations. He looked us in the eye when giving us the very detailed information. He drew us pictures to better explain. He joked around at times making it a little more lighthearted. He answered any question no matter how many times I asked. It’s always been a good experience thus far.
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
After my husband and I were tested (blood work, semen analysis, sonogram, HSG) he advised that my husband has slight male factor and our best option would be to start with IUI. 1st cycle was without any medication. It resulted in a negative result. 2nd cycle was with clomid, estradiol & progesterone - also negative. 3rd cycle with clomid, estradiol & progesterone - also negative. At this point we sit down with him & go over everything. He says that a polyp (which was detected during HSG should be removed - I had initially decided against the surgery out of fear of surgery - I have Lupus & don’t usually recover well from surgery). He advised me that where my polyp is can cause a miscarriage (70% chance). He left it to us if we wanted to do the next IUI cycle before my surgery (January ‘19) or to not risk it & put it on hold til after surgery. We decided to put it on hold. I had surgery in January - he removed the whole polyp which was bigger than expected. I healed well with no issues & am scheduled for my 4th IUI tomorrow. I’ve taken clomid & estradiol so far this cycle & will most likely be put on progesterone afterwards.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Katie)
I really like Katie. She did one of my IUIs and I had no issue with it. She always returns calls promptly and answers any & all questions, no matter how repetitive. One cycle when i couldn’t make it in on IUI day due to a snow storm that left me stranded, she talked to me with such compassion. We were calling each other back & forth. She was comforting & overall very helpful. She’s extremely knowledgeable. I trust her very much.
Describe your experience with Island Reproductive Services.
The strengths are that ALL of the staff is lovely. The main office where IUI/IVF is done has a wonderful, friendly staff that know you by name. They’re always helpful, friendly & accomodating. The office is also very nice & clean. The location I go to (which is closer to my house) is specifically for the early morning blood work & sonograms. That staff is also wonderful. Always greeted nicely no matter how early. I feel very comfortable going there. I honestly don’t have anything bad to say about this clinic. I have yet to encounter any issues with them thus far.
Describe the costs associated with your care under Eric Knochenhauer at Island Reproductive Services.
Sonograms $30 each time Blood work $20 each time Visit $30 each time IUI $20 each time Clomid $6 each prescription Estradiol $6 each prescription Progesterone $6 each prescription Trigger shot $165 each Surgery $300
10
Doctor
Eric Knochenhauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Island Reproductive Services
Staten Island
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2017, Unknown Success
10
10
Age 31 - 36
6 IUI
3 IVF
Unexplained
Other
Income $100K - $199K
Accountant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr K [Eric Knochenhauer] is very knowledgeable in his field. He was always open and honest and took time to see me any time I had a question. His dry sense of humor really helped me get through some difficult situations. And he is very compassionate. He wants to see his patients succeed.... I had no real issues so it was a matter of trial error. Once I had repeated failed attempts he had me take multiple blood tests, saline sono and an endometrial scratch where some issues were found. And my medication changed as a result.
Katie and Roe [nurses at Island Reproductive Services] were a pleasure to deal with. Always friendly and compassionate when things did not go well. They were genuinely upset as well. I could not have done a lot of this with out them and their guidance and patience with helping me.... All staff at this clinic are amazing and truly care about your well being and mental state when things don't go as planned. They never rushed me and always answered my numerous and constant questions.
How was your experience with Eric Knochenhauer at Island Reproductive Services?
Dr K is very knowledgeable in his field. He was always open and honest and took time to see me any time I had a question. His dry sense of humor really helped me get through some difficult situations. And he is very compassionate. He wants to see his patients succeed.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Always push for the treatment you want. I did a lot of my own research and requested separate tests be done that weren't initially offered.
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
All staff at this clinic are amazing and truly care about your well being and mental state when things don't go as planned. They never rushed me and always answered my numerous and constant questions.
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
I had no real issues so it was a matter of trial error. Once I had repeated failed attempts he had me take multiple blood tests, saline sono and an endometrial scratch where some issues were found. And my medication changed as a result.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Katie)
Katie and Roe were a pleasure to deal with. Always friendly and compassionate when things did not go well. They were genuinely upset as well. I could not have done a lot of this with out them and their guidance and patience with helping me
Describe your experience with Island Reproductive Services.
In the beginning the location was concoent for me however they did retrievals and transfers in the NJ office. This was out of the way. They have since built a beautiful new state of the art facility however it is now much further for me.
Describe Eric Knochenhauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Reproductive Services.
It was always our choice as a couple. He was not fond of transferring more than 2 but we agreed so there was never any issues
What specific things went wrong at Island Reproductive Services?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Island Reproductive Services.
Only once did someone forget to call my prescription into the pharmacy. It was promptly fixed when I called.
10
Doctor
Eric Knochenhauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Island Reproductive Services
Staten Island
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Unsuccessful
10
10
Age 36 - 37
1 IUI
Anovulation
Endometriosis
PCOS
European
Latinx
Black or African-American
Native American
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
I have seen Dr. Knochenhauer several times. I come in with questions about my treatment, what next steps are, and why he feels the treatment he choose is best for me. I leave every appointment with a clear understanding of what my current progress is. What we know about my reproductive system. What the best plan of action is and why Dr. Knochenhauer feels that the recommended treatment will work best for me.
They [Island Repro Services] are warm and friendly. Every time I have a question or need clarification they take the time to clearly explain my treatment. They make sure I understand my conditions, how they affect my treatment. They are always patient with me and willing to answer billing and finance questions as well. I never feel rushed and I never feel like I am being bother in any way... They could give more info about payments and your test results numbers up front without you having to ask.
How was your experience with Eric Knochenhauer at Island Reproductive Services?
I have seen Dr. Knochenhauer several times. I come in with questions about my treatment, what next steps are, and why he feels the treatment he choose is best for me. I leave every appointment with a clear understanding of what my current progress is. What we know about my reproductive system. What the best plan of action is and why Dr. Knochenhauer feels that the recommended treatment will work best for me.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Never be afraid to ask your questions.
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
I absolutely love doctor Dr. Knochenhauer and his staff. They are warm and friendly. Every time I have a question or need clarification they take the time to clearly explain my treatment. They make sure I understand my conditions, how they affect my treatment. They are always patient with me and willing to answer billing and finance questions as well. I never feel rushed and I never feel like I am being bother in any way. I have complete trust in Dr. Knochenhauer.
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
To treat anovulation My first cycle was 5mg Letrozole with a 250mcg ovidrel trigger shot, 200 mg progesterone, 2 mg estradiol and times intercource. My second cycle was 10 mg Letrozole with a 250 mcg ovidrel trigger shot, progesterone and estrogen were not needed and we had timed intercorse. Due to my hormone levels, and lining My third cycle was an IUI with 10 mg Letrozole, 2 mg progesterone and 4 mg estradiol.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Katie )
Katie is just as great as Dr. Knochenhauer. She is patient, kind, understanding and very knowledgeable.
Describe your experience with Island Reproductive Services.
They are kind, compassionate, and good communicators. They could give more info about payments and your test results numbers up front without you having to ask.
Describe the costs associated with your care under Eric Knochenhauer at Island Reproductive Services.
Yes they advised what the cost would be
10
Doctor
Eric Knochenhauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Island Reproductive Services
Staten Island
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unknown Success
10
N/A
Age 32 - 33
3 IUI
2 IVF
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Success w/ Doc Not sure
Dr. Knochenhauer makes sure you understand the protocol and the risks. He goes everything until you’re comfortable with it and it very compassionate. Even though I have not had success yet, I wouldn’t hange doctors because he is doing everything possible to figure out what my issue is. I have had numerous tests and different protocols. I finally ya da positive last transfer and am very hopeful for this coming transfer.
Every time I went into the clinic [Island Reproductive Services-Staten Island], they knew my name as I walked in the door and greeted me kindly. Also with Dr. Knochenhauer personally, I can tell he truly cares about getting me pregnant and it’s upsetting to him as well.... I’m so not remember all dosage but every IVF cycle I took Estradiol, PIO and medrol but dosage would be adjusted each time after blood and sono if needed. Last cycle I also took baby aspiring which had a positive beta but sadly it turned out to be a chemical pregnancy.
How was your experience with Eric Knochenhauer at Island Reproductive Services?
Dr. Knochenhauer makes sure you understand the protocol and the risks. He goes everything until you’re comfortable with it and it very compassionate. Even though I have not had success yet, I wouldn’t hange doctors because he is doing everything possible to figure out what my issue is. I have had numerous tests and different protocols. I finally ya da positive last transfer and am very hopeful for this coming transfer.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Just trust in what he is telling you and if you have any questions at all, ask.
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
Every time I went into the clinic, they knew my name as I walked in the door and greeted me kindly. Also with Dr. Knochenhauer personally, I can tell he truly cares about getting me pregnant and it’s upsetting to him as well.
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
I’m so not remember all dosage but every IVF cycle I took Estradiol, PIO and medrol but dosage would be adjusted each time after blood and sono if needed. Last cycle I also took baby aspiring which had a positive beta but sadly it turned out to be a chemical pregnancy.
Describe your experience with your nurse at Island Reproductive Services. (Assigned nurse: Katie)
Very kind and ready to answer any questions
10
Doctor
Eric Knochenhauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Nursing Staff
2019, 16 Eggs Frozen
9
9
Age 36
1 Egg Freezing
Ashkenazi Jewish
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Knockenhauer was very thorough and patient during the consultation appointment. He Made call backs when asked to. Explained everything in detail and spent lots of time answering questions and concerns.... At anytime you could call the office [Island Reproductive Services] and speak to a nurse or have the doctor call you back.... From beginning to end the nurses were amazing. They showed compassion and care at every step. They were patient in explaining procedures.
Wait time [Island Reproductive Services] was in the waiting room was limited. Usually brought right in to a room, which was nice. The nurse called back later in the day in a timely manner. At anytime you could call the office and speak to a nurse or have the doctor call you back.... From beginning to end the nurses were amazing. They showed compassion and care at every step. They were patient in explaining procedures.
How was your experience with Eric Knochenhauer at Island Reproductive Services?
Dr. Knockenhauer was very thorough and patient during the consultation appointment. He Made call backs when asked to. Explained everything in detail and spent lots of time answering questions and concerns.
What's one piece of advice would you give a prospective patient of Eric Knochenhauer at Island Reproductive Services?
Thinknof questions before you go for consultation
During treatment, were you treated like a number or a human with Eric Knochenhauer at Island Reproductive Services?
Called each day by the nurse to update on progress and the office staff was very nice
Describe the protocols Eric Knochenhauer used in your cycles at Island Reproductive Services and their degree of success.
Objective medications to increase egg maturity.
Describe your experience with the nursing staff at Island Reproductive Services.
From beginning to end the nurses were amazing. They showed compassion and care at every step. They were patient in explaining procedures.
Describe your experience with Island Reproductive Services.
Wait time was in the waiting room was limited. Usually brought right in to a room, which was nice. The nurse called back later in the day in a timely manner. At anytime you could call the office and speak to a nurse or have the doctor call you back.
Describe the costs associated with your care under Eric Knochenhauer at Island Reproductive Services.
Insurance did not cover my procedure or medications
9
Doctor
Eric Knochenhauer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Island Reproductive Services
Staten Island
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources