Rated 9.3
Strongly recommend: 83%Neutral: 10%Don't recommend: 7%9.3
83% strongly recommend
41 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.5
6.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Texas Houston
Residency
U. of Florida
Fellowship
National Inst of Health

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Eric Levens works in 1 office at

Shady Grove Fertility
Rated 8.1
Strongly recommend: 58%Neutral: 23%Don't recommend: 19%8.1

Explore Clinic
Fairfax
8501 Arlington Blvd., Suite 500
Fairfax, VA 22031

41 patient reviews

2011 - 2013, Successful
NPS
10
NPS
10
Age 44 - 46
Donor Eggs
Diminished Ovarian Reserve
Uterine Fibroids
Unexplained
European
Ashkenazi Jewish
Middle Eastern
Income $500K
Business Executive
2nd of 2 Docs
3 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I had seen 2 other doctors before I saw him and he was the first person who told me the truth. He also gave me statistics and recommendations but allowed me to think about them and process them before I made a decision. ... Dr. Levens was excellent at communication and used drawings, articles, and artifacts to help convey information. ... He always made me feel comfortable.
clean, updated facility [Shady Grove Fertility] with comfortable seating and plenty of reading materials they try to keep your privacy but that is hard to do when you are seated in a large waiting room. I actually saw someone there I wish I didn't run into. ... the following people were al excellent: Allison Murray, Alethia woodley, Amy Aldrich, Cerone kent ...
How was your experience with Eric Levens at Shady Grove Fertility?
I had seen 2 other doctors before I saw him and he was the first person who told me the truth. He also gave me statistics and recommendations but allowed me to think about them and process them before I made a decision. his office was clean and equipment was new.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
see him sooner than later. Don't wait to see him. He needs time to test and try different things on your body. Also take his advise.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr. Levens was excellent at communication and used drawings, articles, and artifacts to help convey information. he was very professional at telling me the truth and expectations of success. He always made me feel comfortable.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
I was told to lose some weight and change my diet to organic with lots of water each day. Then we did hormones 3 cycles and 2 embryo transfers. The the first time I took the hormones, my body wasn't ready for the embryo cycles so we stopped and waited till later. Then the next cycle, I was pregnant right away, but lost it after 10 weeks. we waited again for 4 months and tried again and had a successful pregnancy. Dr. Levens recommended donor eggs based on my age which I followed right away.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: angela menefee)
the following people were al excellent: Allison Murray, Alethia woodley, Amy Aldrich, Cerone kent
Describe your experience with Shady Grove Fertility.
clean, updated facility with comfortable seating and plenty of reading materials they try to keep your privacy but that is hard to do when you are seated in a large waiting room. I actually saw someone there I wish I didn't run into.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
I think it was around $27,000 plus the DNC and med costs
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I wanted multiples based on my age and no other children. The doctor did not recommend it but he understood my situation. he told me how hard it was to raise multiples and I didn't believe him. I'm lucky because we can afford to have help. he might want to prepare a sheet of how much things cost to show parents and have them sign it confirming they understand the risks before they do multiple transfers.
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Unsuccessful
NPS
10
NPS
10
Age 40
1 IVF
Diminished Ovarian Reserve
Male Factor
Black or African-American
Income $0 - $49K
2nd of 3 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Levens] was a very good, understanding and compassion doctor who is always willing to listen and be able to help in the best way he can. He always makes sure to email me with every step of my treatment. He was at all my appointments. He did my mock exam, retrieve and transfer. He called me personally with the test results....l think he used the antagonist protocols. Which consisted of bc pills for 15 days.
Because l am Deaf and they [Shady Grove] always make sure that there was an ASL interpreter at every appointment....The Clinic is one of the top fertility in VA. And has so many success pregnants. They make sure not to use 2 embryos on younger women which may result in twice pregnancy....$ 10.200.00 but paid $7800 25% discount for a low-income family making less than $60000
How was your experience with Eric Levens at Shady Grove Fertility?
He was a very good, understanding and compassion doctor who is always willing to listen and be able to help in the best way he can. He always makes sure to email me with every step of my treatment. He was at all my appointments. He did my mock exam, retrieve and transfer. He called me personally with the test results.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Always listen to his suggestion, because he knows what he is doing. However, do not forget to be your own best advocater.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Because l am Deaf and they always make sure that there was an ASL interpreter at every appointment.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
I don't remember much. But l think he used the antagonist protocols. Which consisted of bc pills for 15 days.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Chealse)
She made sure to follow up with me and also had an ASL interpreter ready for my appointments.
Describe your experience with Shady Grove Fertility.
The Clinic is one of the top fertility in VA. And has so many success pregnants. They make sure not to use 2 embryos on younger women which may result in twice pregnancy. However, their only weakness is that they are not successful with older women.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
$ 10.200.00 but paid $7800 25% discount for a low-income family making less than $60000
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Yes, he said if l was able to have day 5 embryos, he would transfer 2 embryos based on my age. However, we end up with day 3 embryos so he ends up using all the 3 embryos. Which l think was helpful
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 38
3 IUI
Male Factor
PCOS
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I absolutely love Dr. Levens. He has the experience and compassion. He guided us in our decision with treatment plans and made us feel like we were his only patient. Dr Levens far exceeded our expectations....I felt like Dr. Leven's has our best interest in mind. Never felt like a number and would highly recommend him.... For the first try with IUI we did letrozole 7.5 mg which resulted in negative. We then added ovidrel with the letrozole of 7.5 which was also negative. We are now midcycle with letrozole 7.5, gonal f and ovidrel. If this results in negative we'll be moving onto IVF.
Its a very well run clinic [Shady Grove] which I really like. The only issue I've had has been with the financial team in not getting back to you or billing incorrectly. Being self pay is tough but I still felt that the financial department lacked compassion....UI treatments are $1800 before meds and I believe IVF starts at $11k.... Mary who is our assigned nurse is wonderful. Between her and Dr. Levens we feel like we're in the best hands.
How was your experience with Eric Levens at Shady Grove Fertility?
I absolutely love Dr. Levens. He has the experience and compassion. He guided us in our decision with treatment plans and made us feel like we were his only patient. Dr Levens far exceeded our expectations.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Take notes, it's a lot of good and useful information.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
I felt like Dr. Leven's has our best interest in mind. Never felt like a number and would highly recommend him.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
For the first try with IUI we did letrozole 7.5 mg which resulted in negative. We then added ovidrel with the letrozole of 7.5 which was also negative. We are now midcycle with letrozole 7.5, gonal f and ovidrel. If this results in negative we'll be moving onto IVF.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mary Hartman )
Mary who is our assigned nurse is wonderful. Between her and Dr. Levens we feel like we're in the best hands.
Describe your experience with Shady Grove Fertility.
Its a very well run clinic which I really like. The only issue I've had has been with the financial team in not getting back to you or billing incorrectly. Being self pay is tough but I still felt that the financial department lacked compassion.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
My insurance covered the initial appointement where I only had to pay a co-pay. After that our insurance covers nothing so we have to pay out of pocket for IUI, IVF, meds etc. IUI treatments are $1800 before meds and I believe IVF starts at $11k.
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
No opinion as we haven't gone to IVF yet
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
NPS
10
NPS
10
Age 37
1 IUI
4 IVF
Donor Eggs
Male Factor
PCOS
Poor Egg Quality
European
Income $200K - $499K
Sales Representative
2nd of 2 Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Levens gives you all of his attention when meeting and takes a personal interest in his patients...Dr Levens is very research focused and sometimes conservative on whether he thinks the latest "trend" or study has validity. However, he is always willing to try it anyway as long there is not any harm to me. I come to our appointments with a list and he goes through each question with detail. He is compassionate and bright and even though I am not pregnant after a very long ride, I am very thankful to have him as my doctor...
Mary [nurse at Shady Grove - Annandale] became my cheerleader and friend. She was a huge comfort when things didn't go well and a wonderful clinican always advocating for me...While my Doctor and nurse never made me feel like a number, anytime I had to go to Rockville for a procedure, I felt like a number. The staff at Annandale office is amazing. They don't make you ever feel like a number, but where you go for retrievals and transfers do at times...
How was your experience with Eric Levens at Shady Grove Fertility?
Dr Levens is very research focused and sometimes conservative on whether he thinks the latest "trend" or study has validity. However, he is always willing to try it anyway as long there is not any harm to me. I come to our appointments with a list and he goes through each question with detail. He is compassionate and bright and even though I am not pregnant after a very long ride, I am very thankful to have him as my doctor.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
communicate what you would like and always be your own patient advocate (I would say this for any doctor)
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr Levens gives you all of his attention when meeting and takes a personal interest in his patients
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
Gosh, I don't really remember. Cycle #2: 225 gonal and 75 menopur with pills and 1 week on Lupron Cycle #3: Lupron 1 week, 225 gonal f, 150 menopur Cycle #4: menopur only (150 in morning and 150 at night) Cycle #5: human grown hormone, 225 gonal f, 75 menopur
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mary Hartman and Pam Collins)
Mary became my cheerleader and friend. She was a huge comfort when things didn't go well and a wonderful clinican always advocating for me
Describe your experience with Shady Grove Fertility.
While my Doctor and nurse never made me feel like a number, anytime I had to go to Rockville for a procedure, I felt like a number. The staff at Annandale office is amazing. They don't make you ever feel like a number, but where you go for retrievals and transfers do at times
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
We had 50% coverage and paid around $4000 each cycle.
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 25
1 Fertility Medications
Poor Egg Quality
Latinx
Income $50K - $99K
2nd of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Levens] took his time to know Me and my husband first then proceed to talk about the treatment options. He was really understanding and caring...He takes his time to know you and your partner first before even getting to the medical treatment. His understanding and takes his time explaining everything and answers any questions you have about the treatment. He will call you if you can’t make it to your appointment and keep in touch with you through out the process.
Great place to feel like they [Shady Grove] are there for you and always go above and beyond to make sure you are getting the best options and treatment. Appointments are always available when you need them even on weekends. The staff is really nice and always happy to help...They are all amazing people and that you like family....He [Dr. Levens] took his time to know Me and my husband first then proceed to talk about the treatment options
How was your experience with Eric Levens at Shady Grove Fertility?
He takes his time to know you and your partner first before even getting to the medical treatment. His understanding and takes his time explaining everything and answers any questions you have about the treatment. He will call you if you can’t make it to your appointment and keep in touch with you through out the process.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Aslways ask questions and never hold back
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
He took his time to know Me and my husband first then proceed to talk about the treatment options. He was really understanding and caring
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
He started me with estrogen patch and provera pills. Soon I will start the progesterone shots
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Bonsita seabrooks)
They are all amazing people and that you like family.
Describe your experience with Shady Grove Fertility.
Great place to feel like they are there for you and always go above and beyond to make sure you are getting the best options and treatment. Appointments are always available when you need them even on weekends. The staff is really nice and always happy to help
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
Currently waiting but it will be around 30k
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He suggested that i would only transfer one embryo because of my small size
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility
Annapolis
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
N/A
Age 38 - 39
1 IVF
1 Embryo Freezing
East Asian
South Asian
Doctor
2nd of 2 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Successful
He [Dr. Eric Levens] seemed to truly care about our journey and even shared some personal anecdotes. He personally called me. He would talk to us in the hallway if he saw us. We would work as a team on putting a plan together.... He’s slightly quiet, but very smart and knows his stuff. Kind of a “nerdy” type, but that’s who I’d want taking care of me.... He called me personally to discuss results. I liked that. Definitely made me feel like a human.
[At SGF- Fairfax] We tried “timed intercourse” for three months with P.O. clomid. Then we went to injectables for two-three months. All were negative. So we resorted to IVF. Had retrieval with 10 eggs retrieved and fertilized with my husbands sperm (no ICSI, no PGS). Three embryos resulted. We had to freeze bc my progesterone level was too high. We transferred one that implanted, but did not grow, I had a D&C. When we could, we transferred the two remaining embryos and both implanted. I’m 32 weeks pregnant with di-di twins.
How was your experience with Eric Levens at Shady Grove Fertility?
He seemed to truly care about our journey and even shared some personal anecdotes. He personally called me. He would talk to us in the hallway if he saw us. We would work as a team on putting a plan together.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
He’s slightly quiet, but very smart and knows his stuff. Kind of a “nerdy” type, but that’s who I’d want taking care of me.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
He called me personally to discuss results. I liked that. Definitely made me feel like a human.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
We tried “timed intercourse” for three months with P.O. clomid. Then we went to injectables for two-three months. All were negative. So we resorted to IVF. Had retrieval with 10 eggs retrieved and fertilized with my husbands sperm (no ICSI, no PGS). Three embryos resulted. We had to freeze bc my progesterone level was too high. We transferred one that implanted, but did not grow, I had a D&C. When we could, we transferred the two remaining embryos and both implanted. I’m 32 weeks pregnant with di-di twins.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Layluma)
She was great and handled my moodiness well.
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
We transferred two since we had not tested the embryos and the previous one did not grow. In the future, I would test so that we could just transfer one.
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Nursing Staff
5 of 5
2017, Unsuccessful
NPS
10
NPS
10
Age 34
1 IUI
Anovulation
Male Factor
Unexplained
European
Latinx
Black or African-American
Income $50K - $99K
Teacher
1st of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Levens took the time to personally call me after hours to discuss treatment and concerns. I felt like he took the time to understand me treated me like a valued individual....Dr. Levens is very kind and easy to talk to. At my last appointment to discuss ivf, I came prepared wirh a list of many questions. He took the time to answer every single question and did not rush me at all.
They [Shady Grove Fertility-Fairfax] are a friendly clinic, but can get very busy. It is very difficult to get a hold of anyone by phone....Mary [a nurse] is great. She is compassionate when things don't work out and replies to e-mails promptly. It is difficult to reach her by phone....I needed a lab order faxed to the lab. It was never faxed over. The lab had to discard of all blood I left that day.
How was your experience with Eric Levens at Shady Grove Fertility?
Dr. Levens is very kind and easy to talk to. At my last appointment to discuss ivf, I came prepared wirh a list of many questions. He took the time to answer every single question and did not rush me at all.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Have your questions ready so you don't forget and leave with unanswered questions.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr Levens took the time to personally call me after hours to discuss treatment and concerns. I felt like he took the time to understand me treated me like a valued individual.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
We did a standard iui cycle with Clomid for 5 days and a trigger shot on day 11. Iui was performed on day 13.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mary)
Mary is great. She is compassionate when things don't work out and replies to e-mails promptly. It is difficult to reach her by phone.
Describe your experience with Shady Grove Fertility.
They are a friendly clinic, but can get very busy. It is very difficult to get a hold of anyone by phone.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
I paid $1600 for one round of iui.
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr. Levens strongly prefers one embryo transfer at a time.
What specific things went wrong at Shady Grove Fertility?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Shady Grove Fertility.
I needed a lab order faxed to the lab. It was never faxed over. The lab had to discard of all blood I left that day.
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unknown Success
NPS
10
NPS
10
Age 42 - 43
4 IVF
Unexplained
Income $500K
3rd of 10 Docs
6 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I think Dr Levens is one of the best doctors I have seen at Shady Grove. I just wish I had seen him earlier because my situation could have ended differently. He is very willing to try new protocols and it is evident he is up to date on current research....Shady Grove while very efficient is not always the best in treating you for your specific concerns. And at times it can be difficult to get them to go outside current process.
Shady Grove while very efficient is not always the best in treating you for your specific concerns. And at times it can be difficult to get them to go outside current process....Ask questions and be forthright on what it is you want. Let the doctors know you want more than 1 child of it is feasible or if you are more interested in just getting through the process quickly to have a child. This can mean something very different in what type of protocol you want to use (frozen versus fresh transfer).
How was your experience with Eric Levens at Shady Grove Fertility?
I think Dr Levens is one of the best doctors I have seen at Shady Grove. I just wish I had seen him earlier because my situation could have ended differently. He is very willing to try new protocols and it is evident he is up to date on current research.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Ask questions and be forthright on what it is you want. Let the doctors know you want more than 1 child of it is feasible or if you are more interested in just getting through the process quickly to have a child. This can mean something very different in what type of protocol you want to use (frozen versus fresh transfer).
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr Levens actually listened to me as a patient, and he explained issues is detail to better help me understand the issues. He is very technical and had great bedside manner.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
He used an antagonist protocol which helped me to produce more eggs than previously. It as not something my previous doctor tried.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mary Hartman)
Mary Hartman was great. She was very organized and helpful.
Describe your experience with Shady Grove Fertility.
Shady Grove while very efficient is not always the best in treating you for your specific concerns. And at times it can be difficult to get them to go outside current process.
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2012, Unsuccessful
NPS
10
NPS
10
Age 45
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Ashkenazi Jewish
Income $100K - $199K
Sales Representative
1st of 3 Docs
2 IUI With Other Docs
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr levens explained each step of the process with candid success rates. During 1st pregnancy baby was diagnosed with Turners syndrome...Dr.Levens candidly counseled me on my options. He was the most thoughtful physician I've ever met. I believed he truly cared about me and my situation... He helped me understand the donor egg process, answered every email, called back with answers to all of my questions.
[Shady Grove] Very organized. A well oiled machine. Saw patients from all over the world. I came from out of state because of the shared donor/shared risk program...37k shared risk. If I didn't have a live pregnancy in six tries, I would receive my money back...Dr Levens was excellent, candid, and compassionate. He helped me understand the donor egg process, answered every email, called back with answers to all of my questions.
How was your experience with Eric Levens at Shady Grove Fertility?
Please see my previous response. Dr Levens was excellent, candid, and compassionate. He helped me understand the donor egg process, answered every email, called back with answers to all of my questions.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Ask many questions. He is willing to take the time to answer.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr levens explained each step of the process with candid success rates. During 1st pregnancy baby was diagnosed with Turners syndrome. (Most difficult time in my life). Dr.Levens candidly counseled me on my options. He was the most thoughtful physician I've ever met. I believed he truly cared about me and my situation.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
I cannot remember specifics. I was on BC pills, Lupron, estrogen IM and Progestrone IM.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Joan Coleman )
Excellent.
Describe your experience with Shady Grove Fertility.
Very organized. A well oiled machine. Saw patients from all over the world. I came from out of state because of the shared donor/shared risk program.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
37k shared risk. If I didn't have a live pregnancy in six tries, I would receive my money back.
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Given my age. And donor eggs, dr. Levels was quite emphatic on a eset
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2016, Successful
NPS
10
NPS
10
Age 28 - 32
2 IVF
2 Egg Freezing
2 Embryo Freezing
PCOS
South Asian
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Levens is amazing. I think hes gotten pretty busy. It is hard to get appointments with him sometimes. Hes very calm and kind. Does a great job of explaining everything. I feel he was trustworthy and truly wants the best for his patients...He was kind, he remembered me and my history...Let him know what your expectations are. He will be honest and let you know reality.
The hours [at Shady Grove] are great. I could go in for monitoring and still get to work on time. The weekends were very busy and sometimes the wait times got a little long, but the assistants were working hard...The nurses are great. They are your middle man. Everything goes through them...Since my insurance didnt really cover anything, I think it ended up costing me about $30K plus for 2 FETs with PGD.
How was your experience with Eric Levens at Shady Grove Fertility?
Dr Levens is amazing. I think hes gotten pretty busy. It is hard to get appointments with him sometimes. Hes very calm and kind. Does a great job of explaining everything. I feel he was trustworthy and truly wants the best for his patients.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Let him know what your expectations are. He will be honest and let you know reality.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
He was kind, he remembered me and my history.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Mary Hartman)
The nurses are great. They are your middle man. Everything goes through them.
Describe your experience with Shady Grove Fertility.
Its pretty busy. Especially on weekends for monitoring. The clinic is still great though, worth it.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
The hours are great. I could go in for monitoring and still get to work on time. The weekends were very busy and sometimes the wait times got a little long, but the assistants were working hard.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
Since my insurance didnt really cover anything, I think it ended up costing me about $30K plus for 2 FETs with PGD. PRICEY
Describe Eric Levens's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
Dr levens was not pushy about eSET. He let me lead the way with my comfort
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2012 - 2016, Successful
NPS
10
NPS
10
Age 36 - 40
1 IVF
Male Factor
PCOS
Recurrent Pregnancy Loss
South Asian
Income $100K - $199K
Accountant
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Levens is very caring and thorough in explaining what to expect during the whole process. His bedside manners are impeccable. He is highly recommended...There was no time that we ever felt we were just a number. He wanted to ensure the best results...
This office [Shady Grove - Annandale] is excellent. The receptionist group is excellent but very busy. Sometimes you have to wait a little bit for your appointments but expected as they are a very busy office, esp during the morning checkups...[nurse] Sarah was very good but tends to be cold at times, like she didn't know what to say when there was bad news. Sometimes she was late to follow-up and had to be nudged a little bit...
How was your experience with Eric Levens at Shady Grove Fertility?
Dr. Levens is very caring and thorough in explaining what to expect during the whole process. His bedside manners are impeccable. He is highly recommended.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr. Levens is very caring person. There was no time that we ever felt we were just a number. He wanted to ensure the best results.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Sarah)
Sarah was very good but tends to be cold at times, like she didn't know what to say when there was bad news. Sometimes she was late to follow-up and had to be nudged a little bit
Describe your experience with Shady Grove Fertility.
This office is excellent. The receptionist group is excellent but very busy. Sometimes you have to wait a little bit for your appointments but expected as they are a very busy office, esp during the morning checkups.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
The insurance covered most of it. We paid about $2k out of pocket, including storage of embryos and semen.
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 35
1 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I highly recommend Dr Levens. He took the time to go over everything in great detail - diagnosis, treatment options, risks, etc. Appointments were never rushed. He spoke compassionately. He also took the time to personally respond to a message I left after hours as he wanted to ensure I was taken care of before he left the office for the day....I was very happy. Appointments ran on time. I never waited long for morning blood draws. Everyone was friendly and professional.
I highly recommend Dr Levens. He took the time to go over everything in great detail - diagnosis, treatment options, risks, etc. Appointments were never rushed. He spoke compassionately. He also took the time to personally respond to a message I left after hours as he wanted to ensure I was taken care of before he left the office for the day....I was very happy. Appointments ran on time. I never waited long for morning blood draws. Everyone was friendly and professional.
How was your experience with Eric Levens at Shady Grove Fertility?
I highly recommend Dr Levens. He took the time to go over everything in great detail - diagnosis, treatment options, risks, etc. Appointments were never rushed. He spoke compassionately. He also took the time to personally respond to a message I left after hours as he wanted to ensure I was taken care of before he left the office for the day.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Trust his expertise but don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr Levens always took the time to explain things, in detail and compassionately.
Describe your experience with the nursing staff at Shady Grove Fertility.
Lots of communication. My only complaint was in trying to get a quick answer to a question when my primary nurse was on vacation.
Describe your experience with Shady Grove Fertility.
I was very happy. Appointments ran on time. I never waited long for morning blood draws. Everyone was friendly and professional.
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015, Successful
NPS
10
NPS
10
Age 42
1 IVF
Tubal Blockage
Recurrent Pregnancy Loss
Black or African-American
Income $50K - $99K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Level [Levens] constantly checked on us throughout our journey. He was open for all questions and communication that we had...Dr Levens described all of our risk and options that could possibly arise throughout the process.Dr.Levens also called before and after all surgeries and procedures to make sure all of our concerns and questions were answered ...The staff [at Shady Grove - Annandale] was overall well organized they made sure they were available for our calls or rescheduling appointments
The staff [at Shady Grove - Annandale] was overall well organized they made sure they were available for our calls or rescheduling appointments...I believe my cost totaled at about 8,000...The office was well organized. They have no weaknesses that I can recall...Dr Levens described all of our risk and options that could possibly arise throughout the process.Dr.Levens also called before and after all surgeries and procedures to make sure all of our concerns and questions were answered
How was your experience with Eric Levens at Shady Grove Fertility?
Dr Levens described all of our risk and options that could possibly arise throughout the process.Dr.Levens also called before and after all surgeries and procedures to make sure all of our concerns and questions were answered .
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
To totally trust Dr.levens
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr. Level constantly checked on us throughout our journey. He was open for all questions and communication that we had
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Kelly)
The staff was overall well organized they made sure they were available for our calls or rescheduling appointments
Describe your experience with Shady Grove Fertility.
The office was well organized. They have no weaknesses that I can recall
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
I believe my cost totaled at about 8,000
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 32 - 33
1 IUI
1 IVF
Anovulation
Diminished Ovarian Reserve
Endometriosis
Male Factor
Tubal Blockage
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Levens was up front about possible difficulties with getting enough eggs based off previous tests however never in a cold manner. ... He has always set realistic expectations with us and explained in detail his reasoning behind best treatment options. ... I never felt down to or made to feel dumb in his explanations. He talked my husband through a lot of the technical stuff (I’m in healthcare so have a small based of knowledge) without my husband feeling overwhelmed.
The Fairfax/Annandale clinic has good hours for working people. I’ve never had much of a wait with the monitoring appointments not had an issue getting a time. The office is always clean and organized ... Everyone has been great. Grace has always answered any and all questions I’ve had in a timely manner. I’ve never had an issue getting in contact with her (or any nurse covering her patients) ... Thus far approximately $3000 for timed intercourse, IUI and IVF medications ...
How was your experience with Eric Levens at Shady Grove Fertility?
Dr. Levens was up front about possible difficulties with getting enough eggs based off previous tests however never in a cold manner. I never felt down to or made to feel dumb in his explanations. He talked my husband through a lot of the technical stuff (I’m in healthcare so have a small based of knowledge) without my husband feeling overwhelmed.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Don’t put off getting an appointment with him!
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
Dr. Levens has been nothing but great. He has always set realistic expectations with us and explained in detail his reasoning behind best treatment options.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Grace)
Everyone has been great. Grace has always answered any and all questions I’ve had in a timely manner. I’ve never had an issue getting in contact with her (or any nurse covering her patients)
Describe your experience with Shady Grove Fertility.
The Fairfax/Annandale clinic has good hours for working people. I’ve never had much of a wait with the monitoring appointments not had an issue getting a time. The office is always clean and organized
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
Thus far approximately $3000 for timed intercourse, IUI and IVF medications
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, 4 Eggs Frozen
NPS
10
NPS
6
Age 33 - 36
1 Egg Freezing
Unexplained
Income $200K - $499K
Accountant
Only Doc Seen
Embryo Freezing With Other Docs
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
[Dr. Eric Levens] was great. I wish we spoke more. When we did speak he was kind, helpful and full of answers to my million questions. But we only spoke before the process started. After that it’s onlu been 2 phone calls where he gave me results...Egg retrieval with genetic testing due to my many miscarriages...As I sobbed in his office, he was kind and understanding. But in the past 4 months of this process, we only spoke to him maybe 3 times. I only saw him before we began the process
Its been a huge disaster [at Shady Grove Fertility-Fairfax]. It makes me reconsider recommending shady grove it’s been so bad. Even though The facilities, nurses, techs, and doctors are all great...I love chris. [nurse] She’s the best! Full of kindness and compassion. She’s awesome...The financial side is a total mess!!! They have done nothing right...The financial counselors are RUBBISH. Total shit show. Being over charged, not getting insurance claims right, messing up our info.
How was your experience with Eric Levens at Shady Grove Fertility?
Dr levens was great. I wish we spoke more. When we did speak he was kind, helpful and full of answers to my million questions. But we only spoke before the process started. After that it’s onlu been 2 phone calls where he gave me results
During treatment, were you treated like a number or a human with Eric Levens at Shady Grove Fertility?
As I sobbed in his office, he was kind and understanding. But in the past 4 months of this process, we only spoke to him maybe 3 times. I only saw him before we began the process
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
Egg retrieval with genetic testing due to my many miscarriages
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Chris Lewis )
I love chris. She’s the best! Full of kindness and compassion. She’s awesome
Describe your experience with Shady Grove Fertility.
The financial counselors are RUBBISH. Total shit show. Being over charged, not getting insurance claims right, messing up our info. Its been a huge disaster. It makes me reconsider recommending shady grove it’s been so bad. Even though The facilities, nurses, techs, and doctors are all great.
Describe your experience with your monitoring appointments at Shady Grove Fertility.
Thumbs up.easy In and out.
Describe the costs associated with your care under Eric Levens at Shady Grove Fertility.
$6-$8k with insurance and genetic testing covered by participating with a study
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Shady Grove Fertility.
The financial side is a total mess!!! They have done nothing right.
10
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
9
NPS
8
Age 36 - 37
3 IUI
2 IVF
Poor Egg Quality
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Successful
He [Dr. Levens] has a scientific view on my case, when the first IVF round didn't work, he called me and discussed the the causes and role them out one by one, we did the treatment and we tried again and that worked...He is difficult to reach...he doesn't sugar coat things for you. Ask as many question as you can because he is very knowledgeable but he doesn't talk much...
[Shady Grove Fertility] Organized for procedure and appointments, weak in billing staff. They fit me in anytime I needed to be seen, everything was in the patient portal and you could send a message and the get back to you quickly...Positives about Dr. Levens: He has a scientific view on my case, when the first IVF round didn't work, he called me and discussed the the causes and role them out one by one, we did the treatment and we tried again and that worked. Negatives: He is difficult to reach...
How was your experience with Eric Levens at Shady Grove Fertility?
Positives about Dr. Levens: He has a scientific view on my case, when the first IVF round didn't work, he called me and discussed the the causes and role them out one by one, we did the treatment and we tried again and that worked. Negatives: He is difficult to reach.
What's one piece of advice would you give a prospective patient of Eric Levens at Shady Grove Fertility?
Be patient and continue treatment with him. Don't quit just because he doesn't sugar coat things for you. Ask as many question as you can because he is very knowledgeable but he doesn't talk much.
Describe the protocols Eric Levens used in your cycles at Shady Grove Fertility and their degree of success.
The first round of IVF didn't work because embryos never get to be blastocysts. He put me on a supplement to increase the egg quality. This time embryos became blastocysts but one day behind. We did the transfer in day 6, and I have twin boy and girl now.
Describe your experience with Shady Grove Fertility.
Organized for procedure and appointments, weak in billing staff. They fit me in anytime I needed to be seen, everything was in the patient portal and you could send a message and the get back to you quickly.
9
Doctor
Eric Levens
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Shady Grove Fertility
Fairfax
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5