Verified
This patient has provided documentation of treatment at this clinic.
2022 - 2023, Consult
Review of
I have never met her [Dr. Erin Lewis] in person only on video twice and a phone call. She is nice tries to explain things. Just needs like 3 confirmations to move forward. We were not really told our options because we thought we knew what we wanted before seeing her. A lot of the stuff I have a problem with is her unpreparedness because of a lack of communication from the clinic. If she was getting the info before seeing me I think she would be great.
Its hard to get a responce from the [RBA] office. You never really know what your next step is. And the finacial people cannot tell you hardly anything. You are better off asking for the codes for everything you might need and calling your insuramce directly to see whats covered...The pre screen staff were very nice and the blood work ladies are funny. Havent talked to any actual nursing staff except through messages and they are kinda choppy
How was your experience with Erin Lewis at RBA?
I am still early in the processes. I have never met her in person only on video twice and a phone call. She is nice tries to explain things. Just needs like 3 confirmations to move forward. We were not really told our options because we thought we knew what we wanted before seeing her. A lot of the stuff I have a problem with is her unpreparedness because of a lack of communication from the clinic. If she was getting the info before seeing me I think she would be great.
What's one piece of advice would you give a prospective patient of Erin Lewis at RBA?
Dont be in a rush. The reply time is longer than you want it to be.
During treatment, were you treated like a number or a human with Erin Lewis at RBA?
Its hard to get a responce from the office. You never really know what your next step is. And the finacial people cannot tell you hardly anything. You are better off asking for the codes for everything you might need and calling your insuramce directly to see whats covered.
Describe the protocols Erin Lewis used in your cycles at RBA and their degree of success.
Not there yet
Describe your experience with the nursing staff at RBA.
The pre screen staff were very nice and the blood work ladies are funny. Havent talked to any actual nursing staff except through messages and they are kinda choppy
Describe your experience with RBA.
They do not like to answer the phone. They do not like to call back. They do not give you the prices of services until you are about to do it. The finacial group shares very little and does not give you an accurate picture of what you will be paying.
Describe the costs associated with your care under Erin Lewis at RBA.
Aetna PPO
Blood work 1 $90
Blook work 2 $90
Sonohystogram $226
IVF wPGA $5,400 (havent done)
Meds 4,500-7000 (havent done)
What specific things went wrong at RBA?
- Failed to call with results
- Failed to order appropriate test
- Provided conflicting information
- Scheduled the wrong procedure
Describe the specific things that went wrong at RBA.
I have had appointments scheduled at the wrong location and had to correct them. I have had bloodwork that was suppose to be drawn and was scheduled but not prescibed until after I was there. I have had paperwork with missing and conflicting information on it that I had to point out. Whenever I call noone ever answers the phone.
Review of