Esteban Brown

Reproductive Institute of South Texas

Medical SchoolBaylor
ResidencyU. of Texas Galveston
FellowshipU. of Pennsylvania
McAllen
110 E Savannah Ave
McAllen, TX 78503
(956) 687-2693
On a scale from 0-10, how likely are you to recommend Esteban Brown to a friend?
Don't recommend: 100%0
1 assessment
  • 0% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 100% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Reproductive Institute of South Texas to a friend?
Don't recommend: 100%0
1 assessment
  • 0% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 100% Don't recommend (0-6)
1 assessment
0
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Treatment
1 IVF
Diagnosis
0
He [Dr. Brown] couldn’t even recall any of my info. He would file his nails while I spoke to him. Soooo freakin rude!... He has zero bed-side manners. He didn’t personalize my treatment at all. He made comments that were uncalled for and even made a mistake during one of my transfers, I had waned two embryos transferred but only transferred one.... There was no calendar provided for me, only little post-its here and there. It was so confusing.
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Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
0
How was your experience with Esteban Brown at Reproductive Institute of South Texas?
He has zero bed-side manners. He didn’t personalize my treatment at all. He made comments that were uncalled for and even made a mistake during one of my transfers, I had waned two embryos transferred but only transferred one.
What's one piece of advice would you give a prospective patient of Esteban Brown at Reproductive Institute of South Texas?
Don’t waste your money!
During treatment, were you treated like a number or a human with Esteban Brown at Reproductive Institute of South Texas?
He couldn’t even recall any of my info. He would file his nails while I spoke to him. Soooo freakin rude!
Describe the protocols Esteban Brown used in your cycles at Reproductive Institute of South Texas and their degree of success.
He did not personalize my treatment at all. There was no calendar provided for me, only little post-its here and there. It was so confusing.
Describe your experience with the nursing staff.
There was no nurses, only medical assistants that didn’t explain things correctly. I caught several errors.
Describe your experience with Reproductive Institute of South Texas.
No strengths, the only reason I went there is because it was the only fertility clinic within the 3hour range. This clinic/dr have the only ones that have been around south Texas for decades. Fourtunetly, now there’s a new clinic with wonderful staff that I switched over to.
Describe the costs associated with your care under Esteban Brown at Reproductive Institute of South Texas.
Traditional IVF @$12,000 PGS @$5000 Additional FET $3000
Describe Esteban Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Institute of South Texas.
I wanted two embryo transferred on my 3rd try and he went ahead and only transferred one any way. So mad about it still. We considered suing but we didn’t want additional stress throughout this already hard road
What specific things went wrong at Reproductive Institute of South Texas?
  • Lost results
  • Failed to convey critical information
  • Scheduled the wrong procedure
0
Doctor
Esteban Brown
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Reproductive Institute of South Texas
McAllen
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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