How was your experience with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Chuong has an excellent bedside manner. She sincerely cares about her patients and truly wants what is best for them. She works tirelessly to achieve this.
Some negative things about her are that she is overbooked at times and I am sometimes delayed in my treatment. Unfortunately, this is a huge setback in my care.
What's one piece of advice would you give a prospective patient of Farah Chuong at Fertility & IVF Center of Miami?
She is excellent just to have a lot of patience for her office.
DO your own research. As much time as a doctor could spend with you, there is more to know and you are your own best advocate!
During treatment, were you treated like a number or a human with Farah Chuong at Fertility & IVF Center of Miami?
Dr. Chuong makes me feel like a human. She always has a warm smile on her face. She seems sincere about helping us. She also backs much of her decisions in evidence-based practice - which unfortunately many of her doctor partners do not.
Describe the protocols Farah Chuong used in your cycles at Fertility & IVF Center of Miami and their degree of success.
We used Femara because I have PCOS and research shows that Femara works better with PCOS. We also used ovidrel because I had a previous chemical pregnancy which Dr. Chuong thinks it due to low progesterone. By using ovidrel, we can ensure that the egg was released and producing an ample amount of progesterone.
Describe your experience with your nurse at Fertility & IVF Center of Miami. (Assigned nurse: Denise)
At times I felt that the nursing staff was organized when the called me back the same day. However, sometimes they did not call me back the same day and I had to call them several times to let them know that I was starting my cycle. This became very frustrating.
I felt that the nursing staff has very little cultural competency and should take some courses to become more culturally competent. For example, many religions have family purity laws. When of the nurses on the phone scolded me for keeping them although it was not 100% adhering to the center's cycle guidelines. Furthermore, Dr. Chuong and I had an extensive conversation about it and were well aware. This shows also a tremendous lack of communication.
Again, for things that they are trained in like ultrasounds, blood work and etc - they are competent but things that would expect on a social level - like culturally competency and communication definitely needs A LOT of improvement.
Describe your experience with Fertility & IVF Center of Miami.
The clinic is very organized when enrolling you as a new patient. However, when you are an actual patient there, you have to stay organized for yourself and make sure things are the way they are supposed to be - unfortunately.
The staff is kind and friendly.
Describe the costs associated with your care under Farah Chuong at Fertility & IVF Center of Miami.
Very expensive - unfortunately. Gd willing, it will be worth it!
We do at least 2 ultrasounds a cycle - over $400 each ultrasound.
Blood work 2-3 times. Blood work is $70 per each item drawn. Often, they draw more than one item per sample. Estimate of $280,
If we need another consultation $165.
Medications - ovidrel approx. $100
Femmara $8 (good rx)
We are looking at over $1,400/cycle!
Describe Farah Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & IVF Center of Miami.
What specific things went wrong at Fertility & IVF Center of Miami?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
- Failed to order appropriate test
- Failed to convey critical information