Francisco Batres
Arkansas Fertility Center
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Medical SchoolU. of S Carlos Guatemala
ResidencyU. of Arkansas
Little Rock
9101 Kanis Road
Little Rock, AR 72205
501-801-1200
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20 assessments
10
10
Age
28
Treated
2019
Success with this Doc
?
Treatment
IUI
Diagnosis
Anovulation, PCOS
10
10
Dr. Batres was very thorough and explained my fertility treatments and the timeline we would use. He does a good job on my ultrasounds and explained everything he was doing and what I was looking at. He also let me know when I would have to see the other Dr. in the clinic because he would be in surgery. He even called me on a Sunday to explain my results and next treatment...He truly cares about his patients. I also like how he is very thorough and explains everything, including writing it down and giving you a copy. He also explains everything while doing the ultrasounds. I will say my only negative, and it's not really negative, is that he has a chuckle while he talks that can be off putting if someone doesnt tell you before you meet him.
The strength of this office [Arkansas Fertility Center] are the compassion and thoroughness of the doctors. They are also up front with cost and always try to bill insurance and are very knowledgeable about insurance. Just know that the 1st appointment can be a sticker shock if you don't do your research. Also make sure you try to message them in the morning if you have questions if you need them answered that day or just give them a call.
Age
28
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Anovulation, PCOS
10
10
How was your experience with Francisco Batres at Arkansas Fertility Center?
I think Dr. Batres is a wonderful doctor. He truly cares about his patients. I also like how he is very thorough and explains everything, including writing it down and giving you a copy. He also explains everything while doing the ultrasounds. I will say my only negative, and it's not really negative, is that he has a chuckle while he talks that can be off putting if someone doesnt tell you before you meet him.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Just be honest and share any of your concerns or questions.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
Dr. Batres was very thorough and explained my fertility treatments and the timeline we would use. He does a good job on my ultrasounds and explained everything he was doing and what I was looking at. He also let me know when I would have to see the other Dr. in the clinic because he would be in surgery. He even called me on a Sunday to explain my results and next treatment.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
With my history we we started on a higher dose of letrazole, then went to tamoxifen, and back to letrazole. We did them back to back and I didn't respond, but had a good uterine lining . We are now moving on to injectables.
Describe your experience with your nurse at Arkansas Fertility Center. (Assigned nurse: Debbie )
The nursing stuff over all has done very well. They are nice and care about the patients. However, it sometimes does take them some time to respond to messages.
Describe your experience with Arkansas Fertility Center.
The strength of this office are the compassion and thoroughness of the doctors. They are also up front with cost and always try to bill insurance and are very knowledgeable about insurance. Just know that the 1st appointment can be a sticker shock if you don't do your research. Also make sure you try to message them in the morning if you have questions if you need them answered that day or just give them a call.
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
My 1st appointment was around $500 but that included my insurance paying for some of it. Most of my appointments cost around 250 also because my insurance does pay for a small portion of the ultra sounds. When I eventually get to IUI it will cost around $900 plus medication costs. Since I am movie on to injectables the cost of medication to go up to $2500.
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Verified
This patient has provided documentation of treatment at this clinic.
7
8
Age
29
Treated
2019
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Male Factor
7
8
He [Dr. Batres] is caring and interested in our journey. He listens to my concerns and talks through any questions I might have. He has on occasion been busy and I felt rushed or like I was frustrating him and he prefers I talk details of the cycle with Debbie [nurse]. Overall though I believe he is on our team and wants a positive outcome for us...He is pretty strait to the point and while he will do what you want treatment wise he also will try to offer other plans.
I loved working with Debbie [nurse at Arkansas Fertility Center]. She is a no nonsense woman but she works hard for us and answers all my repetitive questions. She’s great at her job...The clinic uses ESET unless there is a reason to do 2...They have a process and it works well. I like that everything is done in the portal. They usually get back to me within a day. Sarah is very organized and knowledgeable with clinic pricing and insurance. The clinic is comfortable and quiet.
Age
29
Treated
2019
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Male Factor
7
8
How was your experience with Francisco Batres at Arkansas Fertility Center?
He is caring and interested in our journey. He listens to my concerns and talks through any questions I might have. He has on occasion been busy and I felt rushed or like I was frustrating him and he prefers I talk details of the cycle with Debbie. Overall though I believe he is on our team and wants a positive outcome for us.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Come prepared with questions. He is pretty strait to the point and while he will do what you want treatment wise he also will try to offer other plans.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
I feel like only the doctor and office manager know my name. I hate that I don’t know the nurses. I wish they would wear name tags.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
For our first planned cycle we did birth control, and a baseline ultrasound. I then injured myself so that cycle was canceled. He then wanted me to ovulate, use an OPK and a progesterone rest 6 days later. We will then start estrogen until we start the stims. We are in the middle of this process now.
Describe your experience with your nurse at Arkansas Fertility Center. (Assigned nurse: Debbie)
I loved working with Debbie. She is a no nonsense woman but she works hard for us and answers all my repetitive questions. She’s great at her job.
Describe your experience with Arkansas Fertility Center.
They have a process and it works well. I like that everything is done in the portal. They usually get back to me within a day. Sarah is very organized and knowledgeable with clinic pricing and insurance. The clinic is comfortable and quiet.
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
The appointments up until IVF treatment were covered by insurance, but we still had a copay and paid 20%. The clinic was $11,000 and meds were $3,700.
Describe Francisco Batres's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arkansas Fertility Center.
The clinic uses ESET unless there is a reason to do 2.
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Verified
This patient has provided documentation of treatment at this clinic.
0
0
Age
28 - 30
Treated
2017 - 2019
Success with this Doc
No
Treatment
2 IVF
Diagnosis
—
0
0
He [Dr. Francisco Batres] does not go in to detail on anything and left us in the dark on most things. He has a nervous laugh that he does that always came at the most inopportune time. I have no doubt that he was very smart and capable. But he did not give us the experience we needed and we are switching doctors...Do your own research because you're not going to get any detailed information out of him... I asked not to know the gender on our first round of PGS and he handed me a piece of paper that still listed xy and xx on everything.
It [Arkansas Fertility Center] is clean and seems organized for the most part. I spent hours any given appointment in the waiting room so it was a horrible experience. Especially having a full time job and expecting any appointment to last 1-4 hours...Found out our frozen transfer didn't result in a pregnancy from a portal message telling me it didn't work and to stop all meds...Stopped all meds, which resulted in a massive seizure and me not being able to drive for several months.
Age
28 - 30
Treated
2017 - 2019
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF
Diagnosis
—
0
0
How was your experience with Francisco Batres at Arkansas Fertility Center?
Horrible experience. He has an accent and is very hard to understand. He does not go in to detail on anything and left us in the dark on most things. He has a nervous laugh that he does that always came at the most inopportune time. I have no doubt that he was very smart and capable. But he did not give us the experience we needed and we are switching doctors.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Don't let his nervous laugh get to you. Just know he isn't meaning to be insensitive. Do your own research because you're not going to get any detailed information out of him.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
A million reasons. 1. I asked not to know the gender on our first round of PGS and he handed me a piece of paper that still listed xy and xx on everything. 2. I go by another name than my legal name which he never called me despite asking to be called by my nickname (same for my husband). 3. Found out our frozen transfer didn't result in a pregnancy from a portal message telling me it didn't work and to stop all meds. 4. Stopped all meds, which resulted in a massive seizure and me not being able to drive for several months. 5. Have not heard from them since the seizure. 6. The nursing staff also did not make an effort to humanize me or my husband or call us by the names we go by.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
He did not give us any details as to strategies or why he chose them. Part of the reason for our horrible experience.
Describe your experience with the nursing staff.
Like I've said, they never made an effort to get to know me or my husband or call us by the chosen names we gave them. The same nurse had taken my blood for a year and a half. I had probably talked to her about her daughter and plans for the day/weekend more than 30 times during my 2 IVF cycles. When I came in to get blood work for my upcoming frozen transfer she introduced herself and said it was nice to meet me. I also left crying multiple times and never received any comfort or compassion from any staff member.
Describe your experience with Arkansas Fertility Center.
It is clean and seems organized for the most part. I spent hours any given appointment in the waiting room so it was a horrible experience. Especially having a full time job and expecting any appointment to last 1-4 hours.
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
I don't remember. Tried to block that out of my memory.
What specific things went wrong at Arkansas Fertility Center?
- Failed to call in prescriptions to pharmacy
- Lost appointments
- Failed to call with results
- Failed to send your chart to another clinic
- Failed to inform you of changes in protocol
- Failed to convey critical information
Describe the specific things that went wrong at Arkansas Fertility Center.
I've currently switched doctors and have been waiting more than 3 weeks for them to send over my files. Also, on my first IVF cycle they forgot to order my meds in time for the start date so we had to scramble to find a temporary fix in town.
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Verified
This patient has provided documentation of treatment at this clinic.
9
9
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
?
Treatment
3 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
9
9
For better or worse, he [Dr. Batres] is extremely informative and descriptive as the procedure is taking place. My wife and I both agreed it was more comforting than not but I could understand if someone else was put off by it. I definitely felt that he was doing out of concern for the patient as an attempt to make them feel somewhat in control of a vulnerable situation. He is very particular about how full your bladder is during the procedure and I appreciated the attention to detail.
They [Arkansas Fertility Center] are flexible with labs which is a welcome break when you are already taking off a lot of work for treatments. The embryologist and the nurses that are with when you go back for transfer are always awesome and comforting. The building is small and therefore easy to navigate and there is usually no problem parking ... Stacey, who coordinates with donors, can be particularly abrasive and unprofessional. As far as I know, she completed her job properly but left both us and the known donor with a terrible impression.
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
9
9
How was your experience with Francisco Batres at Arkansas Fertility Center?
He has an accent that has a side effect of sounding a little cold at first but that impression passed quickly. For better or worse, he is extremely informative and descriptive as the procedure is taking place. My wife and I both agreed it was more comforting than not but I could understand if someone else was put off by it. I definitely felt that he was doing out of concern for the patient as an attempt to make them feel somewhat in control of a vulnerable situation. He is very particular about how full your bladder is during the procedure and I appreciated the attention to detail.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Don’t be thrown off by your first impression of his concern for your situation.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
They can brush up quickly by looking at your file, but they don’t memorize your circumstance by name or face. This is probably perfectly normal but it always makes you wonder if they are missing some small, yet significant detail that might change everything.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
We used patches and injections for donor egg IVF cycles. It seemed pretty standard. After 2 failed cycles, as we prepared for our last embryo, he suggested a biopsy and a scrape which we went for.
Describe your experience with the nursing staff.
Most of the staff are friendly enough but they all seem susceptible to bringing a bad day to work. Stacey, who coordinates with donors, can be particularly abrasive and unprofessional. As far as I know, she completed her job properly but left both us and the known donor with a terrible impression.
Describe your experience with Arkansas Fertility Center.
They are flexible with labs which is a welcome break when you are already taking off a lot of work for treatments. The embryologist and the nurses that are with when you go back for transfer are always awesome and comforting. The building is small and therefore easy to navigate and there is usually no problem parking.
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
$20,000 + medications for initial retrieval and cycle. $3,000+ meds for each additional transfer cycle.
What specific things went wrong at Arkansas Fertility Center?
- Provided conflicting information
Describe the specific things that went wrong at Arkansas Fertility Center.
The only thing I clicked on specifics was the conflicting information box. It was early in the process when coordinating with the donor. It could have easily been ours or the donors misunderstanding but every things is so scary and sensitive during that process that small slights feels huge.
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Verified
This patient has provided documentation of treatment at this clinic.
8
8
Age
30
Treated
2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Unexplained
8
8
I have enjoyed the experience so far with him. He [Dr. Batres] does speak very fast and is not the best at pronouncing words. Sometimes I have to ask him to slow down, repeat or ask clarifying questions. He does meet with you in his office after every visit to explain what results were and the next step. It is a very fast visit, but thorough.... I have unexplained fertility. Every test i have had as well as my husband has come back clear. I have had 2 HSGs, laparoscopy, now on our 2nd IUI. We do not know a cause of why it has taken 2 years so far. All we can do is trial and error.
The clinic [Arkansas Fertility Center] is very sterile and not very warm/welcoming. The strengths are it keeps you up-to-date on all your matters through their patient portal. I have really liked this process of being able to find out on my own instead of having to call repeatedly. My appointments are usually pretty on time. They do not make you wait for too long. The weaknesses are just not very welcoming and warm. It just seems like we are numbers just getting pushed in and out. Wish there was more of a connection among the staff and patients since it is such a delicate matter.
Age
30
Treated
2018
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Investor
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
8
8
How was your experience with Francisco Batres at Arkansas Fertility Center?
I have enjoyed the experience so far with him. He does speak very fast and is not the best at pronouncing words. Sometimes I have to ask him to slow down, repeat or ask clarifying questions. He does meet with you in his office after every visit to explain what results were and the next step. It is a very fast visit, but thorough.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Make sure you ask as many questions as possible. Bring a notebook and write everything down. Do not be afraid to ask him to slow down or repeat again. He is very nice and very knowledgeable.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
I have unexplained fertility. Every test i have had as well as my husband has come back clear. I have had 2 HSGs, laparoscopy, now on our 2nd IUI. We do not know a cause of why it has taken 2 years so far. All we can do is trial and error. We will do 3 IUIs then move to IVF. My first IUI we used letrozole and the trigger shot Ovidrel. Result was no pregnancy. Second IUI my body did not respond to the letrozole. Ended up doubling the dosage for the next week. My body responded. Had the procedure two weeks ago. Prescribed progesterone for the two weeks. Will take pregnancy test Friday if have not started my period by then.
Describe your experience with the nursing staff.
The nursing staff really has not had much interaction with me. They walk in for the ultrasound or procedure, don't speak and then walk out when over. When taking my blood they don't speak to me either.
Describe your experience with Arkansas Fertility Center.
The clinic is very sterile and not very warm/welcoming. The strengths are it keeps you up-to-date on all your matters through their patient portal. I have really liked this process of being able to find out on my own instead of having to call repeatedly. My appointments are usually pretty on time. They do not make you wait for too long. The weaknesses are just not very welcoming and warm. It just seems like we are numbers just getting pushed in and out. Wish there was more of a connection among the staff and patients since it is such a delicate matter.
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
So far we have been billed for two IUIs. After insurance it has only costed me about $100 for both. The ovidrel shots are $170 which are expensive. The letrozole has cost me maybe $20. The costs have not been outrageous yet, but we have not gotten to IVF. Each co-pay is different every time I go. Usually ranges from $30-$70.
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Verified
This patient has provided documentation of treatment at this clinic.
10
9
Age
35
Treated
2018
Success with this Doc
?
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage
10
9
Dr. Batres has always put my husband and I at ease. He remembers us and takes time at each visit to speak to us in his office and answer questions. I can call him or his nurse any time and they always listen and get back with me promptly. I felt like he really cares about us and wants to help us have a family.... Dr Batres has called me after hours and has always allowed us the time that we need to process information and schedule our treatments around that. The schedules t the clinic is very flexible and he even let me do remote monitoring since I live 3 hours away from the clinic.
The nurses [at Arkansas Fertility Center] were all really sweet. I called all the time with questions and was never made to feel bad. They took good care of me during all the procedures, including a surgery. They are organized and have taken cRe of billing issues for me. The only thing I wish was that they called you with beta results instead of posting on the portal. In one way it is good. It to hear bad news over the phone but it is such a personal process up until that point and then I sort of ended up feeling left alone with the sad news. However, they don’t all to you after at the follow up. The nurse reassured me that it was not my fault.
Age
35
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage
10
9
How was your experience with Francisco Batres at Arkansas Fertility Center?
I never felt like a number at this clinic. Dr Batres has called me after hours and has always allowed us the time that we need to process information and schedule our treatments around that. The schedules t the clinic is very flexible and he even let me do remote monitoring since I live 3 hours away from the clinic.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Ask a lot of questions. He will answer them.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
Dr. Batres has always put my husband and I at ease. He remembers us and takes time at each visit to speak to us in his office and answer questions. I can call him or his nurse any time and they always listen and get back with me promptly. I felt like he really cares about us and wants to help us have a family.
Describe your experience with your nurse at Arkansas Fertility Center. (Assigned nurse: Debby S)
The nurses were all really sweet. I called all the time with questions and was never made to feel bad. They took good care of me during all the procedures, including a surgery. They are organized and have taken cRe of billing issues for me. The only thing I wish was that they called you with beta results instead of posting on the portal. In one way it is good. It to hear bad news over the phone but it is such a personal process up until that point and then I sort of ended up feeling left alone with the sad news. However, they don’t all to you after at the follow up. The nurse reassured me that it was not my fault.
Describe your experience with Arkansas Fertility Center.
Sometimes you will wait in the room to be seen for close to an hour. They are very busy.! But they are also really flexible with your schedule and open practically every day of the year. I never felt like I was being pressured to begin a cycle to “batch” me in with other ladies b/c they don’t do this. Once or twice, dr Batres was not there and I saw Dr. M instead. It was not the same as having my own doc but I trusted that he knows what he is doing. I had to ask a lot more questions though since he does not have the same communication style as Dr B
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
We had insurance coverage so I am not sure of the cost without that.
Describe Francisco Batres's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arkansas Fertility Center.
Dr. Batres recommended that we transfer 2 embryos both times, due to my age. Neither cycle resulted in a pregnancy (so far) but he encouraged us to transfer 2. I believe that he would have listened and followed our wishes if we had only wanted to transfer one, though. On our second fresh transfer, he allowed us to decide if we should transfer on day 3 or try to wait until day 5.
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0
0
Age
36 - 38
Treated
2015 - 2017
Success with this Doc
No
Treatment
8 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Unexplained
0
0
Physician [Dr. Batres] rarely remembered me even though I was there on a regular basis. Without any medical reason he recommended IVF. Made me feel like they just wanted money. He was also very unsympathetic and displayed a lack of caring or empathy...laughs at inappropriate times and made me feel like he really wasn’t interested in my issues. I was seen in this clinic for 2-3 years and also felt uncomfortable as a patient. Dr Batres and his partner are not patient advocates at all. They give the impression that they are in it for the money and do not care about their patients feeling or emotions.
I was prescribed something [by Arkansas Fertility Center] that I had a reaction to. I had to call repeatedly to get a nurse to call me back and then she couldn’t offer any alternatives. I had to see out an alternative medication at a compounding pharmacy on my own. The clinic also scheduled my HSG procedure at the wrong hospital. When I showed up at the correct hospital they had no record of me even though the dr and I were both there waiting for procedure room. I was able to get the HSG done but it caused a delay in the procedure.
Age
36 - 38
Treated
2015 - 2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
8 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Unexplained
0
0
How was your experience with Francisco Batres at Arkansas Fertility Center?
He is not a good communicator which is partly due to a language barrier. He also laughs at inappropriate times and made me feel like he really wasn’t interested in my issues. I was seen in this clinic for 2-3 years and also felt uncomfortable as a patient. Dr Batres and his partner are not patient advocates at all. They give the impression that they are in it for the money and do not care about their patients feeling or emotions.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Do not expect good communication.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
Physician rarely remembered me even though I was there on a regular basis. Without any medical reason he recommended IVF. Made me feel like they just wanted money. He was also very unsympathetic and displayed a lack of caring or empathy.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
I had multiple blood draws to check for thyroid issues, ANA, lupus anticoagulant, etc.
Also had an HSG done and multiple rounds with fertility drugs. Received multiple vaginal US’s to look at uterus and uterine lining.
Achieved pregnancy twice but miscarried both times.
Describe your experience with the nursing staff.
Nurses did not communicate well at all. They were terrible at returning calls and explaining patient instructions. It was very clear that the patient had to be their own advocate.
Describe your experience with Arkansas Fertility Center.
Go with low expectations of being treated like an individual. Make sure you are prepared to advocate for yourself. This is one of the only fertility clinics in the state so they have many patients and quite a bit of knowledge and experience treating infertility issues. Just be aware that you won’t find much compassion or empathy there.
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
About 70% of my care was covered by insurance.
What specific things went wrong at Arkansas Fertility Center?
- Lost paperwork
- Failed to call with results
- Failed to order appropriate test
- Failed to send your chart to another clinic
- Provided conflicting information
- Failed to consider drug intolerance
Describe the specific things that went wrong at Arkansas Fertility Center.
I was prescribed something that I had a reaction to. I had to call repeatedly to get a nurse to call me back and then she couldn’t offer any alternatives. I had to see out an alternative medication at a compounding pharmacy on my own.
The clinic also scheduled my HSG procedure at the wrong hospital. When I showed up at the correct hospital they had no record of me even though the dr and I were both there waiting for procedure room. I was able to get the HSG done but it caused a delay in the procedure.
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Verified
This patient has provided documentation of treatment at this clinic.
5
5
Age
26 - 28
Treated
2015 - 2017
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Endometriosis, PCOS
5
5
Dr. Batres spent time talking to us anytime we had questions... His accent is very thick and he speaks quickly so he is hard to understand. While he does thoroughly explain things, he uses medical terms and speaks fast opposed to “dumbing it down” for you to understand.... Started off with letrozole and then switched to clomid while doing “intercourse cycle” before switching to iui.Each month I was told there were good results to the medication but there would be no explanation to why I wasn’t getting pregnant. Then I was told the only way we could move forward was to do ivf, which we could not afford. They stopped treatments altogether and said when we were financially ready to start ivf to let them know.
Billing was always a disaster [at AK Fertility Center- LR]. Trying to schedule appointments was difficult as you could only do certain days in the mornings. Wait time is ridiculous, and they didn’t ask if I was ok with having students come in and do procedures or observe.... They would “lose proof of payments”, and didn’t amways call back. Never asked permission for students to come into your appointments. They would have you waiting in a cold room in a gown for over an hour
Age
26 - 28
Treated
2015 - 2017
Success with this Doc
No
Race
Prefer not to answer
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Endometriosis, PCOS
5
5
How was your experience with Francisco Batres at Arkansas Fertility Center?
His accent is very thick and he speaks quickly so he is hard to understand. While he does thoroughly explain things, he uses medical terms and speaks fast opposed to “dumbing it down” for you to understand.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Ask lots of questions and tell him when you don’t understand something
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
Dr. Batres spent time talking to us anytime we had questions
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
Started off with letrozole and then switched to clomid while doing “intercourse cycle” before switching to iui.Each month I was told there were good results to the medication but there would be no explanation to why I wasn’t getting pregnant. Then I was told the only way we could move forward was to do ivf, which we could not afford. They stopped treatments altogether and said when we were financially ready to start ivf to let them know.
Describe your experience with the nursing staff.
Extremely sweet and helpful. Always compassionate and understanding and would answer any questions in a timely manner
Describe your experience with Arkansas Fertility Center.
Billing was always a disaster. Trying to schedule appointments was difficult as you could only do certain days in the mornings. Wait time is ridiculous, and they didn’t ask if I was ok with having students come in and do procedures or observe
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
My insurance covered most appointments and treatments. Just had a copay, and it would not cover certain injections I was prescribed. It did not cover xrays or the surgery I had. Also, when we reached where they wanted us to do IVF, my insurance did not cover medications needed and I was told I needed $8,000 to even begin the process
Describe Francisco Batres's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arkansas Fertility Center.
N/a
What specific things went wrong at Arkansas Fertility Center?
- Lost paperwork
- Failed to convey critical information
Describe the specific things that went wrong at Arkansas Fertility Center.
They would “lose proof of payments”, and didn’t amways call back. Never asked permission for students to come into your appointments. They would have you waiting in a cold room in a gown for over an hour
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Verified
This patient has provided documentation of treatment at this clinic.
2
0
Age
34
Treated
2017
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve
2
0
He [Francisco Batres] was very upfront with potential success rates, I only felt slightly pushed straight to IVF, which we declined. I have declined cyst aspiration but when I asked questions about risk vs benefit of aspiration, i never got a clear answer. He carefully monitors me and i feel confident he will eventually get me pregnant....I have DOR diagnosis. He told me success rates are better with IVF but i wasn't ready to get into that.
[AR Fert and Gyn] Strength: knowledgeable physicians, centrally located in the state, variety of fertility treatments available Weakness: reception staff and nurses are not friendly, communication...Nurses were very uncaring. Twice I needed them to complete very specific forms, which I sent to them, and they did not do them. One nurse discouraged me from applying for grants because I’m not the type of case that would win. Had multiple issues getting return calls.
Age
34
Treated
2017
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve
2
0
How was your experience with Francisco Batres at Arkansas Fertility Center?
He was very upfront with potential success rates, I only felt slightly pushed straight to IVF, which we declined. I have declined cyst aspiration but when I asked questions about risk vs benefit of aspiration, i never got a clear answer. He carefully monitors me and i feel confident he will eventually get me pregnant.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Go somewhere else. But, since they’re the only IVF clinic in the state, you basically have no choice. So, if you do go; Ask questions. If you don't understand, keep asking. Advocate for yourself. Don’t be afraid to get confrontational if needed.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
In the beginning, it felt indivualized, like our case mattered. After 3 failed IUIs, we decided to stop wasting money on IUI and start saving for IVF. That’s when the care stopped. I requested some forms to be filled out for grant applications, and the nurse didn’t do it. I was in the process of changing gynecologist and had requested my records sent to the new doctor, so the nurse refused to fill out the form. I actually won a grant a few months later and needed a medical letter from Dr Batres stating my diagnosis and need for IVF. Again, no one did anything. Messages through the portal were ignored, phone calls not returned. Three days before the deadline, I called and asked for the office manager to leave a complaint on staff. And FINALLY got my medical letter. When IVF is 15-20K, and a patient wins a grant, WHY do the nurses not want to help finialze the financial help! We realized then, that AR Fertility only wants your money and if you get pregnant, then it’s like a bonus to them.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
I have DOR diagnosis. He told me success rates are better with IVF but i wasn't ready to get into that. We started IUI with 100mg clomid and ovidrel trigger. We are about to start cycle 3 doing the same since I respond well to the clomid for a DOR patient.
Describe your experience with the nursing staff.
Awful. Uncaring. Incompetent. Unfriendly.
Describe your experience with Arkansas Fertility Center.
Strength: knowledgeable physicians, centrally located in the state, variety of fertility treatments available
Weakness: reception staff and nurses are not friendly, communication, no completion so no need to be patient centered or caring,
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
Cost for IUI cycle $1200 includes all appointments, monitoring, and procedure
After 1 IUI cycle, we opted to pay for appointments as we went. I had only needed 1 monitoring appointment before trigger. The billing lady told us paying as we went would cost us more, but it didn’t. Total was $200 less for us. Not everyone would save, maybe, but we did. Run the numbers yourself, don’t take their word for it.
I asked for an itemized cost for IVF, which the person responding to my message, refused to give. She said 15-20K Plus Meds.
What specific things went wrong at Arkansas Fertility Center?
- Lost paperwork
Describe the specific things that went wrong at Arkansas Fertility Center.
Nurses were very uncaring. Twice I needed them to complete very specific forms, which I sent to them, and they did not do them.
One nurse discouraged me from applying for grants because I’m not the type of case that would win.
Had multiple issues getting return calls.
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Verified
This patient has provided documentation of treatment at this clinic.
10
9
Age
23 - 28
Treated
2012 - 2017
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Male Factor, Other
10
9
Dr Batres takes time with his patients and helps them to understand each step along the way. He is honest and up front. Answers all questions we have. Even when we have just wanted to move forward and just go through with IVF to have a baby, if there was something that needed to be done or if we needed to wait three months and then repeat testing that's what he would suggest we do before doing it how we just want to do it. After all he is the doctor and has been doing it for awhile. He is very personable and will actually talk to you in his office one on one at each visit versus and exam room. We see everything he puts in our office visit notes.
The strengths of the clinic [Arkansas Fertility Center-Little Rock] for us is the doctors bedside manner and the location of the clinic. A weakness is not everyone in that clinic is friendly and we understand a difference in personalities but when your going through infertility and spending lots of money it is nice to come in contact with people who are empathetic.
Age
23 - 28
Treated
2012 - 2017
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Male Factor, Other
10
9
How was your experience with Francisco Batres at Arkansas Fertility Center?
Dr Batres takes time with his patients and helps them to understand each step along the way. He is honest and up front. Answers all questions we have. Even when we have just wanted to move forward and just go through with IVF to have a baby, if there was something that needed to be done or if we needed to wait three months and then repeat testing that's what he would suggest we do before doing it how we just want to do it. After all he is the doctor and has been doing it for awhile. He is very personable and will actually talk to you in his office one on one at each visit versus and exam room. We see everything he puts in our office visit notes.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
It may take awhile to go through testing and there may be set backs but it will work out in the long run. Just trust him
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
He took time to answer questions and was honest up front with us
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
We are going to be starting IVF soon. Don't know all of the specifics just yet but I have started on birth control and will be going for our class next Monday
Describe your experience with the nursing staff.
Some are not so friendly and don't take in consideration how emotional infertility is
Describe your experience with Arkansas Fertility Center.
The strengths of the clinic for us is the doctors bedside manner and the location of the clinic. A weakness is not everyone in that clinic is friendly and we understand a difference in personalities but when your going through infertility and spending lots of money it is nice to come in contact with people who are empathetic.
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
1) 10,000 for IVF
2) 3,000-5,000 for medications
3) we recently learned that we have to be checked for hiv, hepatitis etc and any ultrasounds we have there once were pregnant will not be covered because they are not our obgyn.
4) labs and other testing not covered by insurance (screening) amounts vary
Describe Francisco Batres's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arkansas Fertility Center.
the least amount of embryos transferred based on quality. No more than two
What specific things went wrong at Arkansas Fertility Center?
- Failed to convey critical information
Describe the specific things that went wrong at Arkansas Fertility Center.
1) When we go in for our IVF class we knew we had to pay so much that day but while we were in the clinic they said they would have to call insurance first and then let us know. They failed to tell us we actually had to provide cash that day instead of using our card.
2) we signed in for our appointment one day 40 minutes early. My husband had to give a specimen and then I had an appointment. Well we already knew Dr Batres was going to look at his results before seeing us so I went in with him and then we were going to return to the waiting room. When he was finished and we were walking to the front, I got a call from the clinic saying the nurse called me three times and was going to cancel my appointment if I didn't get right there. I was already in the clinic!
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor
10
10
Wonderful wonderful doctor!! I would not see another doctor because he is the best. My experience was great and I’ve actually missed him since getting pregnant and having my two miracles.... I wanted to try IUI before IVF Dr.Batres wanted me to skip IUI but i didn’t listen to him so because of my decision i had to have surgery for endometriosis and two months of fertility drugs for two rounds of IUI AND two negitive pregnancy tests later we went on to IVF and 1st round I was pregnant with twin girls!!
The nurses [Arkansas Fertility Center] on the IVF side prepping you ect were wonderful but the ladies who took blood (regular ones you see) were awful.... Only weakness is the rude staff (the ones who work the desks ) And their phone system to do anything you have to leave a message and they have to return it to you. Or you email them on the portal - i understand they are busy but you want to feel like more than a number
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor
10
10
How was your experience with Francisco Batres at Arkansas Fertility Center?
Sometimes he was hard to understand since he is from Guatemala.
But overall he is a 10 in my book. Wonderful wonderful doctor!!
I would not see another doctor because he is the best. My experience was great and I’ve actually missed him since getting pregnant and having my two miracles.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Bear with him and take his medical advice.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
Such a wonderful man! Bed side manner was so wonderful but his staff on the other hand (desk staff) not so much.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
I wanted to try IUI before IVF Dr.Batres wanted me to skip IUI but i didn’t listen to him so because of my decision i had to have surgery for endometriosis and two months of fertility drugs for two rounds of IUI AND two negitive pregnancy tests later we went on to IVF and 1st round I was pregnant with twin girls!!
Describe your experience with the nursing staff.
Some were okay. Some were rude and I believe in this line of work dealing with hormonal women who struggle to get pregnant you should be extra kind.
The nurses on the IVF side prepping you ect were wonderful but the ladies who took blood (regular ones you see) were awful.
Describe your experience with Arkansas Fertility Center.
Only weakness is the rude staff (the ones who work the desks )
And their phone system to do anything you have to leave a message and they have to return it to you. Or you email them on the portal - i understand they are busy but you want to feel like more than a number
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
I would say reasonable considering what i was going for there is no price to be put on a child.
Describe Francisco Batres's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arkansas Fertility Center.
He wasn’t pushy and I wanted to do multiple transfer and he was ok with my choice after 10 years of infertility i was happy to make that decision
What specific things went wrong at Arkansas Fertility Center?
- Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Arkansas Fertility Center.
I didn’t get enough fertility shots ordered so i had to drive to the clinic (1 hour away) to borrow some from them.
Very very stressful! But it all worked out thank God.
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5
0
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Treatment
6 IUI
Diagnosis
Male Factor, Unexplained
5
0
Dr. Batres works at the only clinic in Arkansas so if you want to pursue IVF in AR, you don't have any other options. We never moved passed the assessment stage with Dr. Batres. Things were progressing much too slowly. At every step, the would request information from past treatments that we'd already shared over. We eventually switched to Tulsa...Overall good experience with the Dr. Batres. He was patient and thorough. He does have an accent that makes it a little hard to understand. He also draws upside down while he's discussing your assessment which was distracting for my husband. Poor experience with the clinic and nurses.
The primary issue was that the clinic [Arkansas Fertility Center] telling me to get the results for procedures I'd already had completed. They failed to check the files I'd sent the previously. Every time I called they asked for new information. They severely delayed me...Overall good experience with the Dr. Batres. He was patient and thorough. He does have an accent that makes it a little hard to understand. He also draws upside down while he's discussing your assessment which was distracting for my husband. Poor experience with the clinic and nurses.
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Race
Black or African-American
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
6 IUI
Diagnosis
Male Factor, Unexplained
5
0
How was your experience with Francisco Batres at Arkansas Fertility Center?
Overall good experience with the Dr. Batres. He was patient and thorough. He does have an accent that makes it a little hard to understand. He also draws upside down while he's discussing your assessment which was distracting for my husband. Poor experience with the clinic and nurses.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
I would ensure that you're educated on your diagnosis and very well researched. He does talk quickly so you have to keep up.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
Dr. Batres did personally complete his assessment and fill out the forms himself instead of the nurse. I did like that. He made took his time and made sure to answer all my questions. I never felt rushed.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
Dr. Batres works at the only clinic in Arkansas so if you want to pursue IVF in AR, you don't have any other options. We never moved passed the assessment stage with Dr. Batres. Things were progressing much too slowly. At every step, the would request information from past treatments that we'd already shared over. We eventually switched to Tulsa.
Describe your experience with your nurse at Arkansas Fertility Center. (Assigned nurse: Don't remember)
The entire staff was terrible. There was a lack of responsiveness. No one returned phone calls. No one did any follow-through with things they said they would do. My first appointment was delayed by 3 hours and didn't begin until about 30mins before closing. Everyone was rude, didn't care if I was there or not, and seem to simply hate their jobs.
Describe your experience with Arkansas Fertility Center.
Don't expect anyone to call you back. Your follow-up will be key. Know you patient files better than them.
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
I only paid for the initial visit and I don't remember the exact amount.
Describe Francisco Batres's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arkansas Fertility Center.
N/A
What specific things went wrong at Arkansas Fertility Center?
- Lost paperwork
- Failed to call with results
- Failed to order appropriate test
- Failed to send your chart to another clinic
- Failed to inform you of changes in protocol
- Failed to convey critical information
Describe the specific things that went wrong at Arkansas Fertility Center.
The primary issue was that the clinic telling me to get the results for procedures I'd already had completed. They failed to check the files I'd sent the previously. Every time I called they asked for new information. They severely delayed me.
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10
10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IVF, 2 Embryo Freezing
Diagnosis
Endometriosis, Male Factor, Tubal Blockage, Other
10
10
Dr Batres did change medication doses after our first failed attempt. He increased certain medications and made sure to keep an eye on developing follicles...Dr Batres always remembered our names and told us funny stories to keep our spirits up...He was just an overall very friendly person. He was a joy to be around during such a difficult time...I always felt like Dr Batres cared about us as a couple and wanted our treatments to be successful. When we finally got a positive pregnancy test (after one failed round of IVF) he gave us both a big hug and told us to bring him a baby to see.
I always enjoyed visiting with the nurses [at Arkansas Fertility Center]. They were very friendly and helpful!..The woman at the front desk could kind of seem rude some days, but some days she was friendly...Dr Batres did change medication doses after our first failed attempt. He increased certain medications and made sure to keep an eye on developing follicles...Our insurance covered 80% of our treatments (excluding medications) We ended up spending about $5,000
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, 2 Embryo Freezing
Diagnosis
Endometriosis, Male Factor, Tubal Blockage, Other
10
10
How was your experience with Francisco Batres at Arkansas Fertility Center?
I always felt like Dr Batres cared about us as a couple and wanted our treatments to be successful. When we finally got a positive pregnancy test (after one failed round of IVF) he gave us both a big hug and told us to bring him a baby to see.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
His accent is a little bit hard to understand so it made it easier (for me) to watch his lips moving
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
Dr Batres always remembered our names and told us funny stories to keep our spirits up.
Someone had catered for the clinic and my husband could smell BBQ and Dr Batres went to the staff lounge and made my husband a plate of food!
Then (as we were leaving the clinic) Dr Batres called my cell phone to remind my husband that now he had to take me anywhere I wanted to eat for lunch!
He was just an overall very friendly person. He was a joy to be around during such a difficult time.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
Dr Batres did change medication doses after our first failed attempt. He increased certain medications and made sure to keep an eye on developing follicles.
Describe your experience with the nursing staff.
I always enjoyed visiting with the nurses. They were very friendly and helpful!
Describe your experience with Arkansas Fertility Center.
The woman at the front desk could kind of seem rude some days, but some days she was friendly.
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
Our insurance covered 80% of our treatments (excluding medications)
We ended up spending about $5,000
Describe Francisco Batres's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arkansas Fertility Center.
During the first round of IVF, Dr Batres suggested transferring 1 embryo, but he said he would support us if we chose to transfer 2. We chose to go with 2. After that round failed, the next round he did suggest trying 2 embryos again, and both of them took. However, early on one of the embryos stopped growing and eventually disappeared on ultrasounds.
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Verified
This patient has provided documentation of treatment at this clinic.
9
9
Age
22
Treated
2016
Success with this Doc
Yes
Treatment
2 Fertility Medications
Diagnosis
Anovulation, PCOS, Tubal Blockage
9
9
[Dr. Francisco Batres] is clearly passionate about getting results and doing well at his job. He is brilliant as a doctor. You just have to be willing to overlook his communication skills...If warm and fuzzy bedside manor is your needs as a pateint, he may not be for you...I communicated that I didn’t want Clomid and he gave me an alternative with lower risk of multiples and less harsh side effects.
The nurses [at Arkansas Fertility Center] were wonderful. The front desk leaves something to be desired with their poor attitudes, but nurses were great!...I had to call sometimes to get lab results but they also have them available online so you don’t have to wait to hear from a nurse...The doctors are skilled, the nurses are sweet and attentive, lab techs are great and very fast, the only issues I could see someone having are with possible personality quirks of Dr. Batres himself, although he is an extremely good doctor, and the front desk staff are honestly pretty rude. Which can be difficult to deal with when you’re facing fertility issues. But it was worth overlooking that for me to have a doctor as skilled as Dr. Batres
Age
22
Treated
2016
Success with this Doc
Yes
Race
European, Native American
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 Fertility Medications
Diagnosis
Anovulation, PCOS, Tubal Blockage
9
9
How was your experience with Francisco Batres at Arkansas Fertility Center?
If you can see past his quirks and recognize that he is an excellent doctor who is passionate about helping people start a family, you will love him. He knows what he’s doing 100%. He helped us get our baby. If warm and fuzzy bedside manor is your needs as a pateint, he may not be for you.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Trust him and let him know your preferences. He is different but his plans are solid and successful. I communicated that I didn’t want Clomid and he gave me an alternative with lower risk of multiples and less harsh side effects.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
His personality is not as some may expect, he is not from America and has some social quirks but is clearly passionate about getting results and doing well at his job. He is brilliant as a doctor. You just have to be willing to overlook his communication skills
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
Dr. Batres placed me on a medication to start my cycle, did ultrasound and labs to evaluate ovulation and follicles, placed me on Letrozole, and then once I was ovulating he instructed us to have intercourse every other day. This protocol worked within 2 months.
Describe your experience with the nursing staff.
The nurses here were wonderful. The front desk leaves something to be desired with their poor attitudes, but nurses were great!
Describe your experience with Arkansas Fertility Center.
The doctors are skilled, the nurses are sweet and attentive, lab techs are great and very fast, the only issues I could see someone having are with possible personality quirks of Dr. Batres himself, although he is an extremely good doctor, and the front desk staff are honestly pretty rude. Which can be difficult to deal with when you’re facing fertility issues. But it was worth overlooking that for me to have a doctor as skilled as Dr. Batres
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
I do not recall. It was very expensive and we continued to pay on these bills up until these last couple months (our son is almost 2) but it was worth it.
What specific things went wrong at Arkansas Fertility Center?
- Failed to call with results
Describe the specific things that went wrong at Arkansas Fertility Center.
I had to call sometimes to get lab results but they also have them available online so you don’t have to wait to hear from a nurse.
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Ask this reviewer a question about their experience with Francisco Batres at Arkansas Fertility Center.
10
10
Age
26
Treated
2014
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Anovulation, Endometriosis, PCOS
10
10
Dr. Batres is from another country (guatemala I believe) so the biggest drawback is that his accent is a bit heavy, but he overcomes that easily by explaining everything in detail and drawing diagrams to help you understand. He doesn't mind repeating things and doesn't get offended by this. He is very cheerful but also honest and won't sugar coat the truth. I had a wonderful experience with him and after three years of trying I got pregnant within four months of his care...
The IUI package cost [atAR Fert and Gyn] was around $950, but that didn't include drugs, so drugs could really make or break your finances. For the Gonal-F I spent another $1000 which was only 50% because I qualified for an income contingent program through EMD serono that the clinic informed me of...
Age
26
Treated
2014
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 4 Docs
Treatment
2 IUI
Diagnosis
Anovulation, Endometriosis, PCOS
10
10
How was your experience with Francisco Batres at Arkansas Fertility Center?
Dr. Batres is from another country (guatemala I believe) so the biggest drawback is that his accent is a bit heavy, but he overcomes that easily by explaining everything in detail and drawing diagrams to help you understand. He doesn't mind repeating things and doesn't get offended by this. He is very cheerful but also honest and won't sugar coat the truth. I had a wonderful experience with him and after three years of trying I got pregnant within four months of his care.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Be patient-sometimes you'll have to see Dr. Moutos and he is just not full of good bedside manner, but Dr. Batres is great.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
Dr. Batres was very kind and always called me himself after the clinic had closed, rather than pass that job off to a nurse.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
First we started doing Letrozole with IUI and that did not result in a pregnancy. The next cycle we tried doing letrozole again because I had at least ovulated on it before (and before seeing dr. batres I had done many letrozole and clomid cycles that most of the time at least led to ovulation) but that failed to produce an egg, so that cycle failed and did not proceed. After that we moved to Gonal-F with a trigger shot and an IUI, which resulted in my pregnancy. We had to adjust the dose of Gonal-F as we went and it was a late ovulation, but it worked!
Describe your experience with the nursing staff.
One of the nurses, frankly, was not friendly. I don't remember her name but she had her own office and was in charge of educating on injectables. The other nurses were very nice, if a little quiet at times.
Describe your experience with Arkansas Fertility Center.
I
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
The IUI package cost was around $950, but that didn't include drugs, so drugs could really make or break your finances. For the Gonal-F I spent another $1000 which was only 50% because I qualified for an income contingent program through EMD serono that the clinic informed me of.
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Ask this reviewer a question about their experience with Francisco Batres at Arkansas Fertility Center.
10
8
Age
25 - 30
Treated
2013 - 2018
Success with this Doc
Yes
Treatment
7 Fertility Medications
Diagnosis
Endometriosis, Unexplained
10
8
Dr batres always takes time to explain things in great detail. He is aggressive with his plans as long as you are comfortable every step of the way.... Dr batres is a caring dr. He is extremely knowledgeable in his field. I trust him to do what is best for me and my family. I know he has my best interest at heart. He is sure to taste time to meet with you after each appt.... Ask him any questions you may have because he will answer them thoroughly.
The front desk attendant [Arkansas Fertility Center] is not always approachable. It is nearly impossible to get anyone on the phone. I do feel as though the drs are better than the staff they have employed. I trust my dr enough to continue going here.... The nursing staff is very busy and attempts to return calls but does not always get around to it.... The treatments are very expensive as they are at most places. Labs and ultrasound are also very pricey. I’ve had one mistake made in the billing department.
Age
25 - 30
Treated
2013 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 Fertility Medications
Diagnosis
Endometriosis, Unexplained
10
8
How was your experience with Francisco Batres at Arkansas Fertility Center?
Dr batres is a caring dr. He is extremely knowledgeable in his field. I trust him to do what is best for me and my family. I know he has my best interest at heart. He is sure to taste time to meet with you after each appt.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Ask him any questions you may have because he will answer them thoroughly.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
Dr batres always takes time to explain things in great detail. He is aggressive with his plans as long as you are comfortable every step of the way.
Describe your experience with the nursing staff.
The nursing staff is very busy and attempts to return calls but does not always get around to it.
Describe your experience with Arkansas Fertility Center.
The front desk attendant is not always approachable. It is nearly impossible to get anyone on the phone. I do feel as though the drs are better than the staff they have employed. I trust my dr enough to continue going here.
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
The treatments are very expensive as they are at most places. Labs and ultrasound are also very pricey. I’ve had one mistake made in the billing department.
What specific things went wrong at Arkansas Fertility Center?
- Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Arkansas Fertility Center.
I had go set up automatic refills through my pharmacy so they would have to track down the clinic to get prescriptions refills.
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10
10
Age
30 - 31
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Male Factor, Tubal Blockage
10
10
He [Dr. Batres] was very compassionate and kind. He made me feel like my feelings mattered, and I felt secure in his care. I was very pleasantly surprised when he let us see a sample of the sperm under the microscope! That's was really neat and made the experience seem hopeful to me!...I loved how he explained every detail of our IUI...The doctors and nurses [at AR Fert and Gyn] were great,...Don't be afraid to ask questions, especially if you aren't 100% clear.
I was very disappointed in the general management of the clinic [AR Fert and Gyn]. It was hard to get anyone to call back about appointments, which is frustrating when you are on a specific timetable with your cycle. The doctors and nurses were great, I was just disappointed that the secretaries didn't seem to be as on point....[Nursing Staff] They were very kind and empathetic towards me and my husband. They always were friendly and supportive.
Age
30 - 31
Treated
2014 - 2015
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Male Factor, Tubal Blockage
10
10
How was your experience with Francisco Batres at Arkansas Fertility Center?
He was very compassionate and kind. He made me feel like my feelings mattered, and I felt secure in his care. I was very pleasantly surprised when he let us see a sample of the sperm under the microscope! That's was really neat and made the experience seem hopeful to me!
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Don't be afraid to ask questions, especially if you aren't 100% clear.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
I loved how he explained every detail of our IUI and even let us see he sperm under the microscope!
Describe your experience with the nursing staff.
They were very kind and empathetic towards me and my husband. They always were friendly and supportive.
Describe your experience with Arkansas Fertility Center.
I was very disappointed in the general management of the clinic. It was hard to get anyone to call back about appointments, which is frustrating when you are on a specific timetable with your cycle. The doctors and nurses were great, I was just disappointed that the secretaries didn't seem to be as on point.
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
The IUI procedure was around $500. The additional medications and ultrasounds added up to around $600+. The whole IUI wound up costing over $1000
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Verified
This patient has provided documentation of treatment at this clinic.
9
8
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor
9
8
Be patient, he [Dr. Francisco Batres] is always running behind. But it is bc he spends so much time explaining...Dr Batres is very thourough and takes his time with each patient. He makes time to answer all your questions until you understand...He is very compassionate and nice man. He is difficult to understand at times but does his best to make sure you understand before you leave, even draws pictures and diagrams. He gave me his personal cell number and called and checked on my after IVF procedure
Be patient, he [Dr. Francisco Batres] is always running behind [at Arkansas Fertility Center]. But it is bc he spends so much time explaining...Dr Batres is very thourough and takes his time with each patient. He makes time to answer all your questions until you understand...He is very compassionate and nice man. He is difficult to understand at times but does his best to make sure you understand before you leave, even draws pictures and diagrams. He gave me his personal cell number and called and checked on my after IVF procedure
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor
9
8
How was your experience with Francisco Batres at Arkansas Fertility Center?
He is very compassionate and nice man. He is difficult to understand at times but does his best to make sure you understand before you leave, even draws pictures and diagrams. He gave me his personal cell number and called and checked on my after IVF procedure
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Be patient, he is always running behind. But it is bc he spends so much time explaining
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
Dr Batres is very thourough and takes his time with each patient. He makes time to answer all your questions until you understand.
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Ask this reviewer a question about their experience with Francisco Batres at Arkansas Fertility Center.
10
10
Age
26
Treated
2019
Success with this Doc
Yes
Treatment
1 IUI, Donor Sperm
Diagnosis
Anovulation, Male Factor, PCOS
10
10
Dr. Batres treated me very well. Instead of going over results and being done, he met with me in his office, turned his screen around, and detailed every result and step we were going to take. ... Dr. Batres is a kind, quirky, and compassionate doctor. You can tell he genuinely enjoys what he does and cares that the patient is well-informed. I would recommend him to anyone, and I'm thankful and blessed that I found him!
If you're a new patient, it usually takes a little while to get in (as expected). Otherwise, the clinic [Arkansas Fertility Center] is amazing! Clean, organized, quiet, compassionate, professional, and friendly! I would definitely recommend. ... The nurses are great to respond on the website portal, but usually take a little bit to call back. ... $395 for an IUI with no washing, $495 w/washing, $395 for ultrasounds and bloodwork per cycle
Age
26
Treated
2019
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Investment Banker
Order & Number of Docs Seen
4th of 4 Docs
Treatment
1 IUI, Donor Sperm
Diagnosis
Anovulation, Male Factor, PCOS
10
10
How was your experience with Francisco Batres at Arkansas Fertility Center?
Dr. Batres is a kind, quirky, and compassionate doctor. You can tell he genuinely enjoys what he does and cares that the patient is well-informed. I would recommend him to anyone, and I'm thankful and blessed that I found him!
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
If you're expecting an answer, I can assure you that Dr. Batres will find one! If youre expecting results, I know Dr. Batres will do everything in his power to make it happen.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
Dr. Batres treated me very well. Instead of going over results and being done, he met with me in his office, turned his screen around, and detailed every result and step we were going to take.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
I am still currently using Dr. Batres. Our last cycle consisted of Progesterone 200 mg for 10 days, Clomid 50mg from days 3-7, and an IUI with donor sperm. No results yet. We're still waiting for the IUI
Describe your experience with the nursing staff.
The nurses are great to respond on the website portal, but usually take a little bit to call back.
Describe your experience with Arkansas Fertility Center.
If you're a new patient, it usually takes a little while to get in (as expected). Otherwise, the clinic is amazing! Clean, organized, quiet, compassionate, professional, and friendly! I would definitely recommend.
Describe the costs associated with your care under Francisco Batres at Arkansas Fertility Center.
$395 for an IUI with no washing, $495 w/washing, $395 for ultrasounds and bloodwork per cycle
Describe Francisco Batres's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Arkansas Fertility Center.
N/A
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
32
Treated
2017
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
Male Factor, Poor Egg Quality
10
10
Dr.Batres and Dr. Moutus were both great! I saw a dr at every visit which was comforting. They always explained what we were doing and why. I feel Dr Batres is very thorough throughout the whole treatment process. We were lucky to get pregnant on our 2nd IUI, but our son was stillborn at 20 weeks for unknown reasons..... Clomid, trigger shot based on LH level not rising, IUI with pregnancy resulting on 2nd round.
Wait times [at AR Fertility and Gynecology] can be long due to the nature of it being a fertility clinic, but you see a physician every visit, they are very thorough with labs and ultrasounds and explaining. They are open seven days a week for Procedures except on major road holidays... Clomid, trigger shot based on LH level not rising, IUI with pregnancy resulting on 2nd round.... Dr.Batres and Dr. Moutus were both great! I saw a dr at every visit which was comforting. They always explained what we were doing and why. I feel Dr Batres is very thorough throughout the whole treatment process. We were lucky to get pregnant on our 2nd IUI, but our son was stillborn at 20 weeks for unknown reasons.
Age
32
Treated
2017
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
4 IUI
Diagnosis
Male Factor, Poor Egg Quality
10
10
How was your experience with Francisco Batres at Arkansas Fertility Center?
Dr.Batres and Dr. Moutus were both great! I saw a dr at every visit which was comforting. They always explained what we were doing and why. I feel Dr Batres is very thorough throughout the whole treatment process. We were lucky to get pregnant on our 2nd IUI, but our son was stillborn at 20 weeks for unknown reasons.
What's one piece of advice would you give a prospective patient of Francisco Batres at Arkansas Fertility Center?
Ask questions and understand the process.
During treatment, were you treated like a number or a human with Francisco Batres at Arkansas Fertility Center?
Dr.Bratres was great about explaining everything. I saw him or Dr Moutus each visit.
Describe the protocols Francisco Batres used in your cycles at Arkansas Fertility Center and their degree of success.
Clomid, trigger shot based on LH level not rising, IUI with pregnancy resulting on 2nd round.
Describe your experience with Arkansas Fertility Center.
Wait times can be long due to the nature of it being a fertility clinic, but you see a physician every visit, they are very thorough with labs and ultrasounds and explaining. They are open seven days a week for Procedures except on major road holidays
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Ask this reviewer a question about their experience with Francisco Batres at Arkansas Fertility Center.