Rated 8.2
Strongly recommend: 71%Neutral: 10%Don't recommend: 19%8.2
71% strongly recommend
23 reviews
Humanity
8.8
8.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.8
7.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.8
7.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Hamburg
Residency
U. of Wisconsin
Fellowship
U. of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Frank Wittmaack works at

Aurora BayCare Medical Center
Rated 8.3
Strongly recommend: 72%Neutral: 10%Don't recommend: 17%8.3

At 1 office

Green Bay
2845 Greenbrier Rd
Green Bay, WI 54311
920-288-8500
Explore Clinic

23 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
0
0
Age 31 - 32
3 IUI
2 IVF
Poor Egg Quality
European
Income $100K - $199K
3rd of 4 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
At first, my husband and I appreciated his [Dr. Wittmaack] matter of fact attitude. However, when our first cycle went poorly, we were immediately dismissed as a lost cause. In addition, I was given this information over the phone, in a non-compassionate manner. The recommendation was to stop TTC immediately and pursue other options. Thankfully, we sought a second opinion, and I am now 5 months pregnant with a child made from my own eggs, and my husbands sperm.
they [Aurora Fertility Svcs] allow for a monthly payment plan over the course of 1 year. They also offer a 3-cycle guaranteed plan, which can be paid off over two years, and comes with a partial refund if you do not end up with a child. ... Lab will allow embryo growth to day five or six. Will not freeze or transfer after day 6. Patients are batched, as there is only one doctor.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
At first, my husband and I appreciated his matter of fact attitude. However, when our first cycle went poorly, we were immediately dismissed as a lost cause. In addition, I was given this information over the phone, in a non-compassionate manner. The recommendation was to stop TTC immediately and pursue other options. Thankfully, we sought a second opinion, and I am now 5 months pregnant with a child made from my own eggs, and my husbands sperm. Dr. Wittmaack made us feel as if that was an outcome that could never be achieved.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Be sure to ask questions, and ask the alternatives ahead of time. I.e. - “If this doesn’t work, or we don’t get a good result, what is the next step?” Also, don’t be afraid to seek a second opinion.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
I felt like I was treated like a number, because as soon as we had a failed cycle, we were a lost cause and he told us to stop trying. The method of delivering the result of the first cycle was poor, and cold.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
Pretty standard Lupron/follistim/menopure protocol with an HcG trigger. Lab will allow embryo growth to day five or six. Will not freeze or transfer after day 6. Patients are batched, as there is only one doctor.
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
We were very pleased with the nursing staff. They were always kind, helpful and organized with us.
Describe your experience with Aurora BayCare Medical Center.
Strength is that it’s the only IVF clinic in north east Wisconsin, and they allow for a monthly payment plan over the course of 1 year. They also offer a 3-cycle guaranteed plan, which can be paid off over two years, and comes with a partial refund if you do not end up with a child. However, the 3 cycle plan is limited to one year from the start of the first cycle, and retrieval’s only happen if you have no embryos. Weakness, aside from our poor experience with the doctor, the scheduling is not as flexible because there is only one doctor.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
Flat fee that covered everything up until the pregnancy test. For a slight upcharge (~$1,500) you could add PGS testing.
Describe Frank Wittmaack's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center.
We did not get any embryos with Dr Wittmaack, so I’m unsure of their policy.
What specific things went wrong at Aurora BayCare Medical Center?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Aurora BayCare Medical Center.
The only snafu was when my husband tried to have his record sent over to our second clinic. It required him to call several times to remind the clinic, right up until the date of our second opinion at the new clinic. This caused a delay in the new doctor being able to proved a recommendation.
0
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
9
10
Age 35 - 36
2 IUI
1 IVF
Anovulation
PCOS
European
Latinx
Marketer or PR
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We did 2 rounds of IUI and 1 round of IVF so far [with Dr. Frank Wittmaack]...Next cycle we will reduce the units of stims because I was on the cusp of hyperstimulation (I have PCOS)...really takes the time to listen, explain, and is generous with his time...His style is very calm and reassuring - he has a great bedside manner, but as someone who also likes a lot of facts and detail, I sometimes have to push for more information. He always readily answers questions, but he doesn't always offer it straightaway. That said, I would rather have that than a Doctor who has a cold bedside manner.
The nursing staff is a true highlight of the clinic [Aurora Fertility Services]. They are skilled of course, but their compassion and bedside manner is so comforting during a really tough journey. I can't say enough good things about the nurses!...Dr. Wittmaack, the nursing staff, and the embryologists are some of THE most compassionate and caring health care workers I have ever encountered. Infertility is a journey and you need patience, no matter where you go, but I feel in safe hands at Aurora and with this clinic.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
I initially chose this clinic because it was closest to my home, but I was really happy to see his success rates of live births for my age group (3rd in the country, according to latest CDC report) and the care and compassion he brings to his practice. His style is very calm and reassuring - he has a great bedside manner, but as someone who also likes a lot of facts and detail, I sometimes have to push for more information. He always readily answers questions, but he doesn't always offer it straightaway. That said, I would rather have that than a Doctor who has a cold bedside manner.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Ask as many questions as you want and need
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaack really takes the time to listen, explain, and is generous with his time.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
We did 2 rounds of IUI and 1 round of IVF so far. With IVF, my stims included 125 units of Follistim (reduced to 75 units after estrogen spiked), 75 units of Menopur, and Ganirelix. Trigger with .4 units of Lupron. Next cycle we will reduce the units of stims because I was on the cusp of hyperstimulation (I have PCOS).
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
The nursing staff is a true highlight of the clinic. They are skilled of course, but their compassion and bedside manner is so comforting during a really tough journey. I can't say enough good things about the nurses!
Describe your experience with Aurora BayCare Medical Center.
This is one of the top clinics in the country and the best in the state in terms of success rates. Dr. Wittmaack, the nursing staff, and the embryologists are some of THE most compassionate and caring health care workers I have ever encountered. Infertility is a journey and you need patience, no matter where you go, but I feel in safe hands at Aurora and with this clinic.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
For IVF: Filed to insurance is $19,721, estimated medical costs $4,000-$8,000
Describe Frank Wittmaack's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center.
Dr. Wittmaack strongly suggests single embryo transfer, but the decision is ultimately up to the patient.
9
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 30
3 IUI
Unexplained
European
Income $100K - $199K
Operations
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Wittmaack] was very personable with us. At our initial consultation, I was extremely impressed that he had copies of all of our lab work (for both my husband and I) and had made notes before our appointment...We left our consultation appointments feeling extremely confident in him as a doctor, and his plan for our treatments. He explained our options, was clear and to the point, but also asked our opinions and what we wanted...we haven't started any actual treatments with Dr. Wittmaack yet due to the COVID-19 situation. However, we have had consultations and testing with him...I would say he tends to be straight-forward and to the point in his discussions.
So far the clinic [Aurora Fertility Services] has been very organized and great to work with. It's nice that the clinic is private and quiet...Sia is our main nurse, she had lots of information and was very organized at our consultation. I had a different nurse for my testing and she was excellent...They did give us information regarding transferring one embryo and it's benefits...In regards to IVF, they have different options depending on if you want to do PGS and they offer a shared success program. The great part is this clinic does financing.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
To start, we haven't started any actual treatments with Dr. Wittmaack yet due to the COVID-19 situation. However, we have had consultations and testing with him. We've previously worked with 2 other doctors in relation to fertility treatments, and I've told my husband, whenever I have an appointment, I always leave feeling more confident. We left our consultation appointments feeling extremely confident in him as a doctor, and his plan for our treatments. He explained our options, was clear and to the point, but also asked our opinions and what we wanted. We have had a really good experience with him so far.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Don't be afraid to ask questions. I would say he tends to be straight-forward and to the point in his discussions.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaack was very personable with us. At our initial consultation, I was extremely impressed that he had copies of all of our lab work (for both my husband and I) and had made notes before our appointment. It was very clear when he walked into our first appointment that he had taken the time to review our medical histories and made comments/had questions to ask us ahead of time. I've never had an appointment where I felt the doctor actually took the time to review my history before walking into the room. I was very impressed.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
We have yet to start treatments, but we went through some additional testing with Dr. Wittmaack. We have not received our specific IVF plan yet, we will find out once they resume treatments.
Describe your experience with your nurse at Aurora BayCare Medical Center. (Assigned nurse: Sia)
I've only had a couple visits so far, but I am very happy with the nursing staff. Sia is our main nurse, she had lots of information and was very organized at our consultation. I had a different nurse for my testing and she was excellent. She walked me through the entire process, was super friendly, and really kept me calm and comfortable during the procedures.
Describe your experience with Aurora BayCare Medical Center.
So far the clinic has been very organized and great to work with. It's nice that the clinic is private and quiet. I've had a great experience with the clinic so far and they have given a lot of great information to prepare for IVF.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
My inital consult and testing was covered by my insurance. I did pay out of pocket for genetic carrier screening, but it was $100 if I remember correctly. In regards to IVF, they have different options depending on if you want to do PGS and they offer a shared success program. The great part is this clinic does financing.
Describe Frank Wittmaack's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center.
They did give us information regarding transferring one embryo and it's benefits. He said it was ultimately up to us, but based on our age/history he would recommend single embryo transfer.
10
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2020, Successful
9
9
Age 31 - 32
2 IUI
1 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
Marketer or PR
Strongly Recommends
Strongly Recommends
Successful
[Dr. Frank Wittmaack] had me take DHEA and CoQ10 for the 3 months leading up to IVF. When we started, I had the most antral follicles yet - 8! They all grew with the protocol prescribed and we got 5 mature eggs...we ended up 3 beautiful embryos. One resulted in our current pregnancy, while the other two are on ice!...He will give it to you straight, but he is also warm and friendly. If you are someone who has a lot of “why” questions or wants a lot of detail about treatment and cycle progression, ASK QUESTIONS. Dr. W may assume you don’t want all those details otherwise. I was much happier once I started asking for the info I wanted to know at the start of each appointment (especially at monitoring). Overall, Dr. W was very knowledgeable about my diagn
This nursing staff [at Aurora Fertility Services] rocks! They are all so friendly and easy to talk to. Also great at drawing blood - which is a huge plus for how many times you get poked!... the clinic offers an IVF payment plan so we are still paying a lot of it off without interest. The monthly payments are high, but o my last a year or two depending on the plan you select. They also offer Sharec Success plans that will reimburse you if you don’t get pregnant. I didn’t qualify for those since I have DOR, but was still able to do a multi-cycle plan at a greatly reduced price. We ended up not needing more than one retrieval/transfer, bu
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaack truly has your best interest at heart! He will give it to you straight, but he is also warm and friendly. If you are someone who has a lot of “why” questions or wants a lot of detail about treatment and cycle progression, ASK QUESTIONS. Dr. W may assume you don’t want all those details otherwise. I was much happier once I started asking for the info I wanted to know at the start of each appointment (especially at monitoring). Overall, Dr. W was very knowledgeable about my diagnosis and prescribed the right protocol for me. Putting my full trust in him during our IVF cycle was the best decision I’ve ever made!
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Again, ask questions. Advocate for yourself, but also try to relinquish some control and trust the doctor. He is great at making adjustments as needed and I would highly recommend him for anyone considering IVF.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaack, Dr. Strawn, the nurses, and all the other staff were so kind and friendly. They recognized us at every visit and knew where we were at in our treatment. They were excited with us at all the biggest steps - celebrating with us at retrieval, transfer, and when we finally got our BFP!
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
Because I have Diminished Ovarian Reserve, Dr. W put me on a mini-Lupron flare protocol. The dosages of Menopur and follistim were pretty high - so if you find yourself in the same boat, brace yourself for an expensive prescription cost! We shopped around and applied for a couple discount programs that greatly reduced our cost. Dr. W also had me take DHEA and CoQ10 for the 3 months leading up to IVF. When we started, I had the most antral follicles yet - 8! They all grew with the protocol prescribed and we got 5 mature eggs. I had hoped for more, but somehow we ended up 3 beautiful embryos. One resulted in our current pregnancy, while the other two are on ice!
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
This nursing staff rocks! They are all so friendly and easy to talk to. Also great at drawing blood - which is a huge plus for how many times you get poked!
Describe your experience with Aurora BayCare Medical Center.
Strengths are that you can typically get started pretty fast. We had our first IUI less than two months after our initial testing. This was due in part to having completed a few tests outside the clinic through my OB beforehand. The staff are also very friendly and do a good job of helping you feel supported. The nurses are always available to answer questions when you have them, including on the weekends. Weaknesses are that communication from the doctor can be a little light at times. Appointments go pretty quick, but if you ask questions it never felt like the doctor or nurses were annoyed or too busy. Overall an excellent experience.
Describe your experience with your monitoring appointments at Aurora BayCare Medical Center.
Monitoring appointments were sometimes conducted by Dr. Strawn. He was typically the one I would see the second week of any month if that’s when monitoring fell. I believe this is because Dr. W splits time in Oshkosh. Dr. Strawn definitely seemed to take his time more during monitoring, while Dr. W was pretty quick about it.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
I’d say we spent around $30-35k when all was said and done. However, the clinic offers an IVF payment plan so we are still paying a lot of it off without interest. The monthly payments are high, but o my last a year or two depending on the plan you select. They also offer Sharec Success plans that will reimburse you if you don’t get pregnant. I didn’t qualify for those since I have DOR, but was still able to do a multi-cycle plan at a greatly reduced price. We ended up not needing more than one retrieval/transfer, but it was worth paying more for the extra reassurance of knowing we’d have more chances if the first protocol didn’t work. Prescriptions were sent to Mandell’s. I ended up applying for various discount programs and taking out a loan to cover my medications through Future Family. Our initial med cost of $8,000 went down to $5,500 by taking these extra steps! Do yourself a favor and shop around. You could save a LOT of money.
9
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 34 - 35
2 IUI
IVF
Unexplained
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Frank Wittmaack] He took the extra time to explain the process and ensure we fully understood before moving forward...He quickly adjusted our medication regime for our second round and ended up with a successful pregnancy...I tried Clomid for IUI and Letrozole...the clomid made me very emotional so we stopped...he strongly encouraged the transfer of only one embryo...added endometrin twice daily -continued this protocol until 11weeks of pregnancy
With all honesty, I cannot think of a single weakness of the staff[of Aurora Fertility Services]... The financial rep explained things very well...They helped with setting up payment plans if needed and seems pretty flexible for payments...All staff were incredible to work with from the receptionist to the embryologist...egg retrieval with one genetically normal embryo on day 6...
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
We would highly recommend Dr Wittmaack. He was so honest, caring and incredibly intelligent! He took the extra time to explain the process and ensure we fully understood before moving forward! He was very compassionate when we did not get the results we wanted with IUI and when we had no genetically normal embryos with our first egg retrieval. He quickly adjusted our medication regime for our second round and ended up with a successful pregnancy!
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Ask a lot of questions-they give you the time!
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
Dr Wittmaack and his staff truly had our best interest at heart and we felt every time we saw them how much they wanted us to have a successful outcome!
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
I tried Clomid for IUI and Letrozole...the clomid made me very emotional so we stopped. I did not have success with any rounds of IUI. Egg Retrieval 1: -3/13-Start birth control-was in for about 27 days) -4/1-start Lupron 10 units at night -4/13-Stim day 1-decreased Lupron to 5 units. Start gonal-f 75 units and menopur 75 units -4/16-increase gonal -f to 150 units -4/18-increase menopur to 150 units -4/26-administer hcg at 9:30 pm, start dostinex 0.5mg (8 days) stop Lupron, gonal-f and menopur -4/28-egg retrieval day-no genetically normal embryos from this round. Egg retrieval #2: -Start birth control (from 5/10-6/18) -6/22-stim day 1-start gonal f 150 units in pm -6/23-stim day 2-start menopur 75 units in am -6/30 start Ganirelix for 4 days in the am -7/3 Lupron injections at 8pm and stop the rest of meds. -7/5 egg retrieval with one genetically normal embryo on day 6!! Frozen Embruo Transfer: -7/14-start birth control (through 8/12) -8/5-start Lupron 20units -8/17-Stim day 1-decrease Lupron to 10units -8/18-start estradiol valerate 0.1ml -8/21-stim day 5-increase EV to 0.2ml -8/25-stim day 9-increase EV to 0.3ml -8/31-stim day 15-start progesterone in oil 1ml -9/1-stim day 16-continue PIO in am, start doxycycline twice daily, EV -9/4-stim day 19-EV -9/5-stim day 20-progesterone pill vaginally am of transfer. add in PIO at night. -9/6-continue PIO twice daily with EV on Tuesday’s and Thursday’s -9/9-added endometrin twice daily -continued this protocol until 11weeks of pregnancy (meds stopped 11/2) -live birth 5/10/2019!!!
Describe your experience with your nurse at Aurora BayCare Medical Center. (Assigned nurse: Carla)
With all honesty, I cannot think of a single weakness of the staff! They were all incredible!
Describe your experience with Aurora BayCare Medical Center.
All staff were incredible to work with from the receptionist to the embryologist, to the nurses and the financial rep. The embryologist were so sweet and incredibly knowledgeable. One had to deliver some not great news to me and dod so with so much compassion. The financial rep explained things very well! They are some of the most compassionate people you will ever meet!
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
They helped with setting up payment plans if needed and seems pretty flexible for payments.
Describe Frank Wittmaack's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center.
Yes he strongly encouraged the transfer of only one embryo. In the end we only had 1 to transfer so we really didn’t have a decision to make!
10
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
8
8
Age 30 - 31
3 IUI
2 IVF
PCOS
Unexplained
Other
Income $50K - $99K
1st of 2 Docs
Neutral
Neutral
Unsuccessful
Dr. Wittmaack is a little awkward but kind and knowledgeable....He preferred single transfer if eggs were tested. Otherwise he would transfer two...diagnosed me with PCOS without explaining what that meant. He is quick with explaining things and is slightly awkward when things get emotional. He also surprised me when the second round of IVF failed and showed great compassion. So I suppose he was there when we needed him and he made sure to contact me with any bad news directly.
The nursing staff [at Aurora Fertility Services] was amazing...We started with pills. Moved on to IUIs with trigger injections. We only did 2 IUIs which surprise me before moving into IVF...She [nurse] clearly felt bad we weren’t having any luck. She made sure she was there with me at each visit. She took her time explaining what was expected of us timing wise and made sure we felt confident before we left the office. She always made herself available by phone.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaack diagnosed me with PCOS without explaining what that meant. He is quick with explaining things and is slightly awkward when things get emotional. He also surprised me when the second round of IVF failed and showed great compassion. So I suppose he was there when we needed him and he made sure to contact me with any bad news directly.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Ask questions. Sometimes he acts like we should know things but this process is new to so many. I had to seek out supplements in hopes it improve our chances.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
The nursing staff was amazing. Dr. Wittmaack is a little awkward but kind and knowledgeable. Anything I did t understand was explained by the amazing nursing staff.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
We started with pills. Moved on to IUIs with trigger injections. We only did 2 IUIs which surprise me before moving into IVF. I was put on birth control to control my cycle. I took the minimum dosage for injections along with vitamin D and Dhea supplements for healthy cell development. Each IVF cycle had 14 eggs retrieved and 3 ended up blastocysts. Each time we have them tested and each time they all came back abnormal. Which is why we never reached the transfer stage. One of the eggs was slightly abnormal but we decided against transfer because of chromosome 13 being high risk. Each time we had conversations with genetics and they found nothing wrong with my husband and I. Everyone was baffled by our experience.
Describe your experience with your nurse at Aurora BayCare Medical Center. (Assigned nurse: Cia )
She clearly felt bad we weren’t having any luck. She made sure she was there with me at each visit. She took her time explaining what was expected of us timing wise and made sure we felt confident before we left the office. She always made herself available by phone.
Describe your experience with Aurora BayCare Medical Center.
The clinic is very inviting and warm. Once you get to the third floor, the environment is calm. The desk is always staffed and they are very welcoming. Any questions on payment is done privately so you never feel uncomfortable speaking openly. The egg retrieval is done just behind the main doors in the waiting area so everything is close by.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
Ultrasounds, medication, consults
Describe Frank Wittmaack's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center.
He preferred single transfer if eggs were tested. Otherwise he would transfer two.
8
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 33
1 IVF
Male Factor
European
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
he [Dr. Wittmaack] gives you all the information you need to know and keeps it simple. I think he doesn't want to overwhelm you and wants you to focus on whatever step of the process you are on before you start worrying about the next. But if you're someone who wants greater detail - ask away! He's very honest and knowledgable...After an examination revealed I had a great number of follicles in my ovaries he put me on a medication that would work better for me than someone with an average amount of follicles. When my ovaries got pretty big from all those eggs
We had Sia [nurse at Aurora Fertility Services] for many of our visits - for the consultations and injection training. (She was our favorite.) She was patient and kind and knowledgeable. I felt the whole staff was helpful and kind...We qualified for the 'shared success program.' We paid a specific amount that covered everything but medication and ensured a live birth in three IVF rounds (I believe - the specifics are on their website). If you do not achieve a live birth you get 70 percent of the money back. If felt so nice to have that extra insurance and know if it didn't work we would have a chunk of money back to put towards another means of building our family, like adoption.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaack made me feel very important and cared for. He hesitates between conversations leaving the door open for any questions or concerns. He made us laugh and kept us positive, especially when I was starting to feel overwhelmed by the process.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Ask questions - he gives you all the information you need to know and keeps it simple. I think he doesn't want to overwhelm you and wants you to focus on whatever step of the process you are on before you start worrying about the next. But if you're someone who wants greater detail - ask away! He's very honest and knowledgable.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaak and his staff were very kind and thorough with my husband and I. As soon as our first consultation, I knew we were in good hands. They were there for us every step of the process - from teaching us how to inject our hormones to answering all our questions. They gave us hope and took their time with us.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
Because of my husband's pretty low sperm count, we went right to IVF. After an examination revealed I had a great number of follicles in my ovaries he put me on a medication that would work better for me than someone with an average amount of follicles. When my ovaries got pretty big from all those eggs, he decided to freeze our embryos and do a frozen transfer two months after the retrieval so I would not get hyper ovarian stimulation. We were disappointed to wait those extra weeks, but knew it was a good decision and so appreciate him looking out for me in the long term. We did a frozen transfer, which was successful, and they kept me on progesterone shots and inserts until week 11 to support the pregnancy. They are not messing around and want you to have a baby!
Describe your experience with your nurse at Aurora BayCare Medical Center. (Assigned nurse: Sia )
We had Sia for many of our visits - for the consultations and injection training. (She was our favorite.) She was patient and kind and knowledgeable. I felt the whole staff was helpful and kind.
Describe your experience with Aurora BayCare Medical Center.
The clinic is very private, which is awesome! It's right by a side entrance, a short elevator ride up and you're there. It's clean, receptionists are awesome and friendly. I always felt good being there, like we were getting closer to our baby with each visit.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
We qualified for the 'shared success program.' We paid a specific amount that covered everything but medication and ensured a live birth in three IVF rounds (I believe - the specifics are on their website). If you do not achieve a live birth you get 70 percent of the money back. If felt so nice to have that extra insurance and know if it didn't work we would have a chunk of money back to put towards another means of building our family, like adoption.
Describe Frank Wittmaack's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center.
Dr. Wittmaack discussed the pros and cons of putting in one embryo or two. He told us about the higher risk of pregnancy complications with multiples, but left the decision up to us. We went with one for our first transfer.
10
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
8
9
Age 25
1 IUI
Unexplained
Income $50K - $99K
Operations
2nd of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Frank Wittmaack is a] Very good doctor, we have unexplained infertility and we were told what our treatment would look like at our first visit. We started with IUI and if that didn't work we were told they would try the same thing 3 times. Not changing a thing. Hoping it will work out but im a bit hesitant... Even if they failed he wouldnt change a thing. If that didnt work then IVF is next. We are just starting IUI #1 so i cant really say much yet.
[Aurora Fertility Services- Green Bay is] Very good at calling you about test results and returning phone calls. Only downside for me personally are the clinic hours. I live an hour away and work 1st shift which are the same hours of the clinic so its hard for me to make appointments and get off of work for them.... One round of IUI is $1,082 (includes the insemination, sperm washing, and one ultrasound) a progesterone blood draw is $181 and each doctor visit was $370.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Very good doctor, we have unexplained infertility and we were told what our treatment would look like at our first visit. We started with IUI and if that didn't work we were told they would try the same thing 3 times. Not changing a thing. Hoping it will work out but im a bit hesitant.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Always ask questions if you have any! They explain every detail to you but once you start treatment it becomes a whirlwind.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
We're in the middle of treatment right now so i cant fully comment on everything, but i feel like i see the nurses more than the doctor. Not sure if that's normal for clinics or not.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
We were diagnosed unexplained infertility and told he would try 3 rounds of IUI all with the same medication and dosage. Even if they failed he wouldnt change a thing. If that didnt work then IVF is next. We are just starting IUI #1 so i cant really say much yet.
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
Love the nurses here! All very friendly and answer all your questions.
Describe your experience with Aurora BayCare Medical Center.
Very good at calling you about test results and returning phone calls. Only downside for me personally are the clinic hours. I live an hour away and work 1st shift which are the same hours of the clinic so its hard for me to make appointments and get off of work for them.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
We have no infertility coverage so almost everything is out of pocket. One round of IUI is $1,082 (includes the insemination, sperm washing, and one ultrasound) a progesterone blood draw is $181 and each doctor visit was $370. The only thing covered for us is any bloodwork needed. Which was a lot.
8
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
9
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
5
5
Age 34
3 IUI
Tubal Blockage
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I feel his work up was not complete prior to starting treatments. I did not like that he [Dr. Wittmaack] did not preform all of my IUIs and I did not like that nurses do the IUIs and ultrasounds...I did not feel like he explained the process thoroughly or the "why" for treatments/medications. I felt rushed anytime he was present. He has a hard time comforting the upset patient making awkward jokes as opposed to putting things in perspective.
This clinic [Aurora] does not assign a specific nurse so at times you talk to a nurse that you've never met. There were a few very good, knowledgeable, compassionate nurses. There is no way to email them which is inconvenient for the busy person. You must call and receive a call back. They do most of the IUIs and ultrasounds. I got the feeling they were making many of the decisions as opposed to the doctor reviewed results and changing treatments or giving instructions.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaack was very nice. I did not feel like he explained the process thoroughly or the "why" for treatments/medications. I felt rushed anytime he was present. He has a hard time comforting the upset patient making awkward jokes as opposed to putting things in perspective. I feel his work up was not complete prior to starting treatments. I did not like that he did not preform all of my IUIs and I did not like that nurses do the IUIs and ultrasounds.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Be your own advocate. Ask many questions.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
I felt they did treat me like a human. The receptionist knew my name when I came in. The nurses remembered my situation each time.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
Letrozole + trigger + IUI
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
This clinic does not assign a specific nurse so at times you talk to a nurse that you've never met. There were a few very good, knowledgeable, compassionate nurses. There is no way to email them which is inconvenient for the busy person. You must call and receive a call back. They do most of the IUIs and ultrasounds. I got the feeling they were making many of the decisions as opposed to the doctor reviewed results and changing treatments or giving instructions.
Describe your experience with Aurora BayCare Medical Center.
Clinics strengths include a private area/waiting room for only fertility patients. The receptionist is always very friendly and knowledgeable. They were easy to contact and you were not left on hold. Weaknesses include poor billing department. They did not give me all my options and I ended up paying much more out of pocket than I should have. They do not give options for outside monitoring versus monitoring treatment in their clinic for distant patients.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
There are no options for the patient that is traveling from a distant location. Either you pay the package deal and have everything done at that clinic or you pay very high costs for individual services. You must pay for every consult every time meeting with the doctor
What specific things went wrong at Aurora BayCare Medical Center?
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Aurora BayCare Medical Center.
They failed to present all options for package deals costing me a lot of money. Also, getting a second opinion from another reproductive endocrinologist, there were initial testing that was forgotten and testing that was unnecessary done. The cost of their ultrasounds and labs out-of-pocket are much much higher than other clinics.
5
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Unsuccessful
9
10
Age 33 - 36
2 IVF
PCOS
Tubal Blockage
Recurrent Pregnancy Loss
Unexplained
Other
Income $0 - $49K
Strongly Recommends
Strongly Recommends
Unsuccessful
From the very beginning Dr. Wittmaack was ready and willing to help. After advising my husband and I that IVF was probably our best route he never pressured us for an answer immediately. We took 7-8 months and when we were ready to try he was there and excited to help us. He would call me himself when something didn't turn out right or for test results. Communication was amazing and much appreciated.
I went through 2 egg retrievals [at Aurora-Green Bay]. The protocol was different each time. The first one was pretty basic and we got 12 eggs. We opted for genetic testing so at the end we had 1 female egg that sadly didn't take. For the next retrieval he had me take DHA and CoQ10 for 3 months beforehand. We got 22 eggs second time around! Again we did genetic testing and ended up with 4 female eggs to work with.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
From the very beginning Dr. Wittmaack was ready and willing to help. After advising my husband and I that IVF was probably our best route he never pressured us for an answer immediately. We took 7-8 months and when we were ready to try he was there and excited to help us. He would call me himself when something didn't turn out right or for test results. Communication was amazing and much appreciated.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Be ready for one hell of a journey. Dr. Wittmaack will have your back the whole way. But be ready to not always get the answers you want or expect.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
The Dr. was really nice. Whenever I called the receptionists were kind. The nurses became family to me.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
I went through 2 egg retrievals. The protocol was different each time. The first one was pretty basic and we got 12 eggs. We opted for genetic testing so at the end we had 1 female egg that sadly didn't take. For the next retrieval he had me take DHA and CoQ10 for 3 months beforehand. We got 22 eggs second time around! Again we did genetic testing and ended up with 4 female eggs to work with. Each one of my transfers were a little different too. Just little things were tweaked like amount and times I took my progesterone injections. And in between there were tests he had me take and do as well to figure out why my transfers weren't working. I can't remember what the test is called where they insert saline solution, I've had done a couple times. And I've also had the test done that's like a mock transfer. I take all the meds and get my body ready for a transfer but instead of transfer he removed a piece of uterine lining to see if when we were doing the transfer was the right time.
Describe your experience with your nurse at Aurora BayCare Medical Center. (Assigned nurse: I worked with a couple...I believe Brooke was one of them and Kendall I think was the other one.)
I can't say enough about the nursing staff here!! Brooke in particular was very understanding as she was also a patient not just a nurse. All the nurses there were so kind, patient, warm, understanding, compassionate, and really became like a family.
Describe your experience with Aurora BayCare Medical Center.
They're really willing to try and schedule things that work best for you. We had to drive an hour to get to appointments and they were very courteous of that. They were also amazing when it came to setting up payments that worked for us.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
We did 2 retrievals and 5 transfers. I don't remember specific prices for specific procedures but I know in totally we paid well over $25,000
Describe Frank Wittmaack's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center.
For me because of my age we only transferred 1 embryo. We never really discussed more because my husband was terrified of multiples haha!
9
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Successful
10
10
Age 31 - 32
5 IUI
1 IVF
PCOS
European
Income $100K - $199K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
My treatment was very individualized. Dr. Wittmaack saw me at every appointment and got to know me personally...He always double checks to make sure I understood the information before I left my visits. He got to know me personally through all of my appointments and always took time to answer my questions...For IUI I took Letrozle and then a HCG Trigger shot. For egg retrieval I used Lurpon, Gonal F, and Menopur. Birth Control was also used to regulate my cycles. For frozen embryo transfer I used Progesterone in Oil, Estridol Valerate and Lupron. I also took an antiboiotic to help reduce risk of infection at the time of the transfer.
They [Aurora Fertility Services] were AMAZING. Totally answered all of my questions even after hours. They encouraged me to call them at any time day or night. They were very compassionate and when I was upset they would give me a big hug and make sure I was okay. I couldn't have gone through this process without their support!...We didn't do any genetic testing so we were given the option of transferring 1 or 2 embryos. Our clinic gave us information from the CDC on risks associated with a multiple pregnancy. After talking with the Embryologist about the quality of our embryos we ultimately made our decision.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaack can be a little hard to understand because German is his first language. He always double checks to make sure I understood the information before I left my visits. He got to know me personally through all of my appointments and always took time to answer my questions.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Ask lots of questions and don't be afraid to reask them to make sure you completely understand your course of treatment.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
My treatment was very individualized. Dr. Wittmaack saw me at every appointment and got to know me personally.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
For IUI I took Letrozle and then a HCG Trigger shot. For egg retrieval I used Lurpon, Gonal F, and Menopur. Birth Control was also used to regulate my cycles. For frozen embryo transfer I used Progesterone in Oil, Estridol Valerate and Lupron. I also took an antiboiotic to help reduce risk of infection at the time of the transfer.
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
They were AMAZING. Totally answered all of my questions even after hours. They encouraged me to call them at any time day or night. They were very compassionate and when I was upset they would give me a big hug and make sure I was okay. I couldn't have gone through this process without their support!
Describe your experience with Aurora BayCare Medical Center.
The clinic has a great billing department that assists with making sure you understand your insurance and costs. The front desk support is also very sweet and considerate. Embryology is also great and answers questions that you may have to call in and ask. Every single person has been awesome to work with!
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
My costs were covered through insurance. Medications were not covered, but for Egg Retrieval they were about $5000.
Describe Frank Wittmaack's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center.
We didn't do any genetic testing so we were given the option of transferring 1 or 2 embryos. Our clinic gave us information from the CDC on risks associated with a multiple pregnancy. After talking with the Embryologist about the quality of our embryos we ultimately made our decision.
10
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
5
3
Age 39 - 40
3 IUI
Donor Eggs
Diminished Ovarian Reserve
European
Income $50K - $99K
Nurse or HC Services
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I feel that Dr. Wittmaack is a compassionate and caring doctor who always had our best interests at heart. He was honest and forthcoming with what was not always good news. Unfortunately he is an employee of a corporation and I feel that this affected how the outcome of our unique situation was handled.
This is exactly the outcome [at Aurora] we were attempting to avoid by using a donor in the first place! We then had to wait an entire month for a follow up and when I called to schedule it I was told there were no appointments available for over 3 weeks!!! We felt we were rushed through the consent signing and we were not given copies. We were NEVER told of the risk of this outcome. On the contrary we were constantly told how successful their donor cycles are!
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
I feel that Dr. Wittmaack is a compassionate and caring doctor who always had our best interests at heart. He was honest and forthcoming with what was not always good news. Unfortunately he is an employee of a corporation and I feel that this affected how the outcome of our unique situation was handled.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Do not rush into anything and ask lots of questions. If you are signing anything, make sure to read it thoroughly, ask for copies and make sure that you understand the risks of the treatment you are undertaking.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaack always took the time to answer our questions and seemed genuinely hopeful and optimistic of our success. With the exception of two of our IUI.s which were performed by nurses I always say Dr. Wittmack for my appointments.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
After 3 failed IUIs we were scheduled to start IVF with our own eggs, however the cycle we were to start my FSH had risen significantly and we decided mutually to go right to donor eggs. From there we encountered numerous setbacks. The first proven donor we we selected from the clinic's donor pool ended up not being available (the donor files had not been updated). Our second choice tested positive as a carrier for alpha thalassemia so we had to see a genetic counselor and my husband had to be tested. We decided to proceed as we had already invested a great deal of money on her FDA testing and psych evaluation. I was put on birth control pills then Lupronef. Our donor was not responding well to stims so we had to pay for additional meds with no notice. Then at my last ultrasound before retrieval we discovered I had a follicle and subsequent blood work showed I was ovulating despite being on Lupron. We had to then freeze for FET. Then disaster happened!!! Our donor went to retrieval. 14 eggs were retrieved; 8 mature, 2 post mature and the rest, according to the embryologist "were just bad eggs." All 8 fertilized with ICSI but by day 3 we had 5 poor and 3 fair. All were highly fragmented. By day 5 we had NO embryos to freeze. Dr. said it was 100% an egg quality issue. This is exactly the outcome we were attempting to avoid by using a donor in the first place! We then had to wait an entire month for a follow up and when I called to schedule it I was told there were no appointments available for over 3 weeks!!! I had to settle for a phone appointment. Dr Wittmaack seemed genuinely devastated for us and agreed to speak to the clinic administrator to see of they would help us out financially by discounting a new cycle or waiving or discounting our current bill (in addition to the 10k plus we had already spent we currently have an outstanding bill of over 10k!). It is not looking good as the financial coordinator said the "we signed and dated the consent forms and we knew the risks." We felt we were rushed through the consent signing and we were not given copies. We were NEVER told of the risk of this outcome. On the contrary we were constantly told how successful their donor cycles are!
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
The nurses were always friendly and upbeat. They all knew us by name. I would have liked a more open channel of communication beside the phone during regular business hours for questions though (such as e-mail). I was able to text the donor coordinator once our cycle began and that was appreciated.
Describe your experience with Aurora BayCare Medical Center.
The clinic environment is pleasant and professional, though more difficult to get to due to hospital construction. Be sure to know costs up front as they add up quickly. Once your cycle fails be prepared for not a lot of follow up.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
Costs added up quickly! There was an unexpected price increase at the last minute with our donor cycle. We paid around 10k for our donor's FDA testing, genetic testing, psychological evaluation and medications beyond our donor cycle fee. We have over well over 20k invested in our donor cycle (including the pending bill) and we never even got to transfer.
What specific things went wrong at Aurora BayCare Medical Center?
  • Provided conflicting information
Describe the specific things that went wrong at Aurora BayCare Medical Center.
We were given a printed copy of the price of our donor cycle in October. When we went in February (four months later) to sign our consents and make our down payment we were informed, as I was getting out my checkbook, that the price had increased by $1000! They would not honor the original price that we were given. We also feel we were NOT made fully aware of the risks and we were not given time to properly read over and review the consents we were signing. We were never once told that their was a risk our donor (provided through their clinic) could have extremely poor egg quality resulting in no embryos to transfer! This failed cycle has left a huge financial and emotional hole! Our bill/case is currently still in review and we pray that Aurora will do right by us.
5
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
10
10
Age 28 - 29
3 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
European
Income $50K - $99K
Accountant
Strongly Recommends
Strongly Recommends
Successful
Dr. Wittmaack is a gentle, intelligent and caring man. He took as much time as necessary to make sure I understood and was comfortable with the next step. He never pushed us toward a certain method of treatment, always explaining all the options and allowing us to make an informed decision on our own with his assistance. I felt 100% confident in his diagnosis, prognosis and treatment methods and never once doubted his practice- even if the cycle turned out to be negative.
Everyone [at Aurora Fertility] was incredibly friendly and made me feel like family. I felt like if my cycles failed, they were hurting with me- and if the cycle was a success that they were celebrating with me....The cost for IVF (one fresh cycle) was $12000 The cost of IUI was about $3000 per cycle...I would trust this clinic for any of my fertility needs. I would never look elsewhere for treatment. I cannot think of one single weakness. Even if I received bad news, I always had a positive experience with the clinic.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaack is a gentle, intelligent and caring man. He took as much time as necessary to make sure I understood and was comfortable with the next step. He never pushed us toward a certain method of treatment, always explaining all the options and allowing us to make an informed decision on our own with his assistance. I felt 100% confident in his diagnosis, prognosis and treatment methods and never once doubted his practice- even if the cycle turned out to be negative. I am currently 7 months pregnant with my incredible IVF miracle that Dr. Wiittmaack helped my husband and I to conceive. He and his staff even have plans to come visit the three of us after delivery. I will most definitely be recommending Dr. W. to everyone and anyone who is looking. We are so lucky that he practices near our home.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Relax. He and his staff know exactly what they're doing and they will never let you feel like you aren't important. They will help you make all of the tough decisions and will care for you with world class efficiency. Do not be afraid or nervous. Trust.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
Everyone knew my name and remembered details about my personal life at each visit. Everyone was incredibly friendly and made me feel like family. I felt like if my cycles failed, they were hurting with me- and if the cycle was a success that they were celebrating with me. I have nothing but great things to say about every staff member that we had the pleasure of working with.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
After 3 cycles of IUI with letrozole (1 cancelled) that all failed, we decided to move forward with IVF. I have Diminished Ovarian Reserve and damaged fallopian tubes, so we all decided that IVF was the best option moving forward. Birth control pills for 6 weeks 10 units of Lupron for 10 days 8 days of: 225 units of Gonal-F 75 units of menopur 5 units of lupron Following egg retrieval: 2 estrace tablets 2 units of progesterone in oil 11 eggs retrieved 11 mature 10 fertilized 4 made it to embryo stage 2 transferred fresh 2 frozen 1 beautiful baby boy at 7 months gestation
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
The nursing staff we incredibly compassionate and caring. The communication was always prompt and informative. They felt like family.
Describe your experience with Aurora BayCare Medical Center.
I would trust this clinic for any of my fertility needs. I would never look elsewhere for treatment. I cannot think of one single weakness. Even if I received bad news, I always had a positive experience with the clinic.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
The cost for IVF (one fresh cycle) was $12000 The cost of IUI was about $3000 per cycle
10
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
10
10
Age 28 - 29
2 IUI
Donor Sperm
Male Factor
Other
Income $50K - $99K
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr [Frank Wittmaack] is very unique. Very positive yet honest. He doesn't over promise. Straight shooter. He is clear with instructions and always has a plan ready. I am always approached with a smile. He has no problem answering my questions or taking to me about other options I may have available...Femera 3-7 IUI day after positive OPK Progesterone 4 days after insemination
They [staff at Aurora Fertility Services] are kind and know us by name. Never felt like a number...Nursing staff was fantastic. Always got return calls timely. Never rushed...allowed for payment plans as well as help us fight our insurance for initial testing. The insemination with a monitored cycle was about $1100, not including a progesterone test for $175. Meds were approx $100.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Dr is very unique. Very positive yet honest. He doesn't over promise. Straight shooter. He is clear with instructions and always has a plan ready. I am always approached with a smile. He has no problem answering my questions or taking to me about other options I may have available.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Go in with open mind. Fertility is so hard as it is. Experiences and emotions are generally linked with loss or gain. If there is a negative review - that couple may have experienced a bad moment. It doesn't mean it'll be a bad process for you.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
100% human. They are kind and know us by name. Never felt like a number.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
Femera 3-7 IUI day after positive OPK Progesterone 4 days after insemination
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
Nursing staff was fantastic. Always got return calls timely. Never rushed.
Describe your experience with Aurora BayCare Medical Center.
I have no complaints - while we haven't received our positive pregnancy get I'm happy to keep going with this office. I have nothing but positive to say. The helped me with insurance issues, to past diagnosis that were incorrect to beginning the process. We are so grateful for this team.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
My insurance covers absolutely nothing. It's very hard. The allowed for payment plans as well as help us fight our insurance for initial testing. The insemination with a monitored cycle was about $1100, not including a progesterone test for $175. Meds were approx $100.
10
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
10
10
Age 32 - 35
3 IUI
Unexplained
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
Dr. Wittmaack is so kind and truly wants to help each of his patients. He's very skilled and I trust him completely. He was always very encouraging and optimistic. He always took adequate time with us to answer all of our questions...We did three IUIs with Letrozole and injectibles during the summer of 2014. This course of treatment was chosen for unexplained infertility. We conceived our daughter on our third IUI in August 2014 and are currently starting this process again (June 2017).
The cost of an IUI cycle [at Aurora] is about $2,000...The nurses were amazing. They were always very caring and compassionate. All of them were exceptionally knowledgeable and helpful as well. Struggling with infertility was a pretty dark time in my life, but the nurses always made me feel better. I feel as though they are like family now...
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaack is so kind and truly wants to help each of his patients. He's very skilled and I trust him completely. He was always very encouraging and optimistic. He always took adequate time with us to answer all of our questions.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Be sure to ask questions to thoroughly understand your course of treatment. Make sure you understand all of the costs involved. Also, try to relax and trust in Dr. Wittmaack and his staff.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
I was truly surprised at the care we received from Dr. Wittmaack and his staff. They must see hundreds of patients every day, but they always treated us like people and not just another number. Everyone from the receptionist to the nurses and Dr. Wittmaack always acted like they truly cared.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
We did three IUIs with Letrozole and injectibles during the summer of 2014. This course of treatment was chosen for unexplained infertility. We conceived our daughter on our third IUI in August 2014 and are currently starting this process again (June 2017).
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
The nurses were amazing. They were always very caring and compassionate. All of them were exceptionally knowledgeable and helpful as well. Struggling with infertility was a pretty dark time in my life, but the nurses always made me feel better. I feel as though they are like family now.
Describe your experience with Aurora BayCare Medical Center.
I don't have any complaints about Aurora BayCare Medical Center. I think it is an excellent facility with quality providers.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
The cost of an IUI cycle is about $2,000.
10
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Unsuccessful
6
6
Age 32 - 33
3 IUI
European
Income $50K - $99K
2nd of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We did 2 IUI cycles [with Dr. Frank Wittmaack]. I believe one was with Clomid and the other with Letrozole and both times used a trigger shot. We were unsuccessful in both...I felt like a human for our initial appointment and when we were doing the actual IUIs but the follow-up care felt cold and uncaring...never really bothered to help figure out why we were having trouble conceiving, it was more about getting you pregnant at all costs...seems like he knows what he is doing. He can be a bit awkward but I did feel confident that he had our best interest in mind.
I felt like a human for our initial appointment [at Aurora Fertility Services] and when we were doing the actual IUIs but the follow-up care felt cold and uncaring...never really bothered to help figure out why we were having trouble conceiving, it was more about getting you pregnant at all costs...Every nurse that I came in contact with in person was very kind and warm. I had interacted with one over the phone that was not very understanding. Clinic Nps
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmack seems like he knows what he is doing. He can be a bit awkward but I did feel confident that he had our best interest in mind. It did feel like we were not receiving as individualized care as I would have liked. After the IUIs, nobody ever called to follow-up and at no time throughout treatment would anyone call unless you called them or there was a test result they needed to share. They also never really bothered to help figure out why we were having trouble conceiving, it was more about getting you pregnant at all costs.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Do your research before you go for your initial assessment and have an idea of what you are willing to spend if insurance does not cover treatment.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
I felt like a human for our initial appointment and when we were doing the actual IUIs but the follow-up care felt cold and uncaring.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
We did 2 IUI cycles. I believe one was with Clomid and the other with Letrozole and both times used a trigger shot. We were unsuccessful in both.
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
Every nurse that I came in contact with in person was very kind and warm. I had interacted with one over the phone that was not very understanding.
Describe your experience with Aurora BayCare Medical Center.
The clinic is nice, you take an elevator straight to the office. Everything is done there, no need to drive a sperm sample anywhere else for procedures. The front desk staff is very friendly and usually remembers your name when you arrive. You meet privately with someone about costs and insurance coverage.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
Yes, you meet with someone that explains costs.
6
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2017, Successful
10
10
Age 38 - 40
2 IVF
Male Factor
European
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
I felt like a human, because he [Dr. Wittmaack] was well aware of what was going on in my treatment at all times and remembered our conversations. He genuinely cared about my success.... I had labs coming back with bad results repeatedly. The results didn't make sense, and Dr. Wittmaack stayed on the case until discovering I had antibodies thar were reacting with the lab assay itself. He is some sort of reproductive endocrinology genius.
The clinic [Aurora] is strong in having success, and that's most important. The doctor and nurses are fantastic and compassionate. Sometimes there isn't a lot of flexibility with timing, but that is truly the only weakness I can think of.... The nurses are excellent, truly care about your success, and care about you as a person, too. They are available to answer questions. It feels like they become your friends, and you need friends who understand when you're doing IVF.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Dr. Wittmaack was able to make possible our impossible dream of having a baby. I had an excellent first IVF cycle, got pregnant, but sadly miscarried the baby. Due to my age, I wanted to do another egg retrieval cycle rather than FET my other two embryos. I had yet another successful cycle, and our daughter is two months old. I had labs coming back with bad results repeatedly. The results didn't make sense, and Dr. Wittmaack stayed on the case until discovering I had antibodies thar were reacting with the lab assay itself. He is some sort of reproductive endocrinology genius.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
It can take awhile to get started, but it goes fast once you are.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
I felt like a human, because he was well aware of what was going on in my treatment at all times and remembered our conversations. He genuinely cared about my success.
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
The nurses are excellent, truly care about your success, and care about you as a person, too. They are available to answer questions. It feels like they become your friends, and you need friends who understand when you're doing IVF.
Describe your experience with Aurora BayCare Medical Center.
The clinic is strong in having success, and that's most important. The doctor and nurses are fantastic and compassionate. Sometimes there isn't a lot of flexibility with timing, but that is truly the only weakness I can think of.
Describe Frank Wittmaack's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center.
My doctor would let me transfer one or two, recommending two due to my age and that my embryos were untested.
10
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2017, Successful
10
10
Age 27 - 31
1 IVF
Male Factor
Other
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
Dr Wittmaack is very friendly and down to earth. He is very intelligent and explains things in a way that’s easy to understand. I have gone through a miscarriage and he was very reassuring that it was not my fault... I was always called by name and never felt like Dr had to sit and read my chart to know who I am... [Eset Approach] I was only able to transfer one embryo due to having a small uterus... The nurses were great at explaining things and made me feel like family
Marie and Linda [Aurora Fertility Services] always greet you with a smile when checking in. Nurses are always happy when bringing you back and the doctor will greet you with a warm handshake each time. Some of the visits are longer to give you information that you need to know. Other visits are very quick for testing and allow you to do treatments while working full time... The nurses were great at explaining things and made me feel like family
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Dr Wittmaack is very friendly and down to earth. He is very intelligent and explains things in a way that’s easy to understand. I have gone through a miscarriage and he was very reassuring that it was not my fault
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
You must be mentally ready to go through fertility treatments
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
I was always called by name and never felt like Dr had to sit and read my chart to know who I am
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
The nurses were great at explaining things and made me feel like family
Describe your experience with Aurora BayCare Medical Center.
Marie and Linda always greet you with a smile when checking in. Nurses are always happy when bringing you back and the doctor will greet you with a warm handshake each time. Some of the visits are longer to give you information that you need to know. Other visits are very quick for testing and allow you to do treatments while working full time
Describe Frank Wittmaack's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center.
I was only able to transfer one embryo due to having a small uterus
10
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
0
0
Age 26 - 28
16 IUI
2 IVF
Donor Sperm
Recurrent Pregnancy Loss
Unexplained
Native American
Other
Income $50K - $99K
Nurse or HC Services
2nd of 3 Docs
LGBTQ
Doesn't Recommend
Doesn't Recommend
Unsuccessful
The doctor [Dr. Frank Wittmaack] was very inappropriate and made several comments to us that we completely out of line. Including but not limited to we should try things the old fashioned way, as well as telling my wife she could now really see my inner beauty while pointing to an ultrasound screen and preforming a vaginal ultrasound...We never got to protocols. After the initial baseline ultrasound where inappropriate comments were made I never went back.
Incompetence is rampant with the entire care team [at Aurora]. They don't communicate with each other, or the doctor...Communication with the office was very difficult and it felt like we were dictated to never consulted with...Incompetent, inappropriate, and horrible...The doctor [Dr. Wittmaack] was very inappropriate and made several comments to us that we completely out of line. Including but not limited to we should try things the old fashioned way, as well as telling my wife she could now really see my inner beauty while pointing to an ultrasound screen and preforming a vaginal ultrasound.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
The doctor was very inappropriate and made several comments to us that we completely out of line. Including but not limited to we should try things the old fashioned way, as well as telling my wife she could now really see my inner beauty while pointing to an ultrasound screen and preforming a vaginal ultrasound.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Stay far far far away.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
Communication with the office was very difficult and it felt like we were dictated to never consulted with.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
We never got to protocols. After the initial baseline ultrasound where inappropriate comments were made I never went back.
Describe your experience with the nursing staff at Aurora BayCare Medical Center.
Incompetence is rampant with the entire care team. They don't communicate with each other, or the doctor.
Describe your experience with Aurora BayCare Medical Center.
Incompetent, inappropriate, and horrible.
What specific things went wrong at Aurora BayCare Medical Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
0
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013, Unsuccessful
9
9
Age 38
5 IUI
Donor Sperm
Tubal Blockage
European
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Although my journey hasn't ended how I'd hoped, I still feel like I made the right choice with Dr. Wittmaack....Seems very knowledgable and intelligent. Dr. Wittmaack was friendly and honest about my treatment. Always very encouraging. Dr. Wittmaack and his staff are always upbeat and positive which was encouraging.
Everyone in this office [Aurora Green Bay] was friendly and professional. My care was always great. They remembered me when I called or came in and addressed me in a personal way....I felt like a friend and not just a patient. Although my journey hasn't ended how I'd hoped, I still feel like I made the right choice with Dr. Wittmaack.
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
Seems very knowledgable and intelligent. Dr. Wittmaack was friendly and honest about my treatment. Always very encouraging. Dr. Wittmaack and his staff are always upbeat and positive which was encouraging. His staff recognized me on the phone and in person. I felt like a friend and not just a patient. Although my journey hasn't ended how I'd hoped, I still feel like I made the right choice with Dr. Wittmaack.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Costs add up fast. Do research and be prepared with questions to best understand the treatments.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
Everyone in this office was friendly and professional. My care was always great. They remembered me when I called or came in and addressed me in a personal way.
9
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
8
8
Age 31
3 IUI
Unexplained
Other
Income $50K - $99K
Teacher
3rd of 3 Docs
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Wittmaack] was very straightforward but also sensitive. He knew how to keep the conversation a positive outlook...He did genetic and chromosome labs. He redid a few labs that were outdated like ovarian reserve. After looking at all of my chart and labs he talked about how not finding anything is great news as many still go on to get pregnant. He also stated our best options for medical assisted IVF...
Any time I had a question the nurse [at Aurora Fertility Services] got back to me. If she was busy or out for some reason another nurse stepped in to answer my questions. They never made me feel like my questions were irrelevant of no importance... nurses made sure I continuously have questions answered and the plan in written form to refer to....
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
He tried to get labs to see the whole picture. I was able to get labs completed where I wanted or needed to for my work discount. He was sensitive yet straightforward on results and options. Never felt pressured.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
Ask questions whenever you need clarification of written report. IVF has lots of information to try to digest and understand.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
He was very straightforward with looking at my previous labs, IUI, and medications. He told me based on the genetic work up he did on top of what I had completed that there is nothing underlying. He still said some get pregnant on own but if we were to continue in the medical assistance that IVF would give us the most insight and best chance. I never felt he said those things just to say them. His nurses made sure I continuously have questions answered and the plan in written form to refer to. He was very straightforward but also sensitive. He knew how to keep the conversation a positive outlook.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
My previous doctor was supposed to be Doctor Green. Right before consultation she ended up on maternity leave. They did a great job in the transition. He did genetic and chromosome labs. He redid a few labs that were outdated like ovarian reserve. After looking at all of my chart and labs he talked about how not finding anything is great news as many still go on to get pregnant. He also stated our best options for medical assisted IVF. I am at the stage of getting IVF meds soon and starting stimulation process for egg retrieval.
Describe your experience with your nurse at Aurora BayCare Medical Center. (Assigned nurse: Carla)
Any time I had a question the nurse got back to me. If she was busy or out for some reason another nurse stepped in to answer my questions. They never made me feel like my questions were irrelevant of no importance.
Describe your experience with Aurora BayCare Medical Center.
Communication=strength Meetings you may have had with OBGYN seem to be the same as the initial with my reproductive endocrinologist. Felt like first appointment (Dr. Green) was a waste of money and time when all information was in my chart.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
Sonohysterogram=$524 after insurance Outpatient service=$ 27 after insurance Office visit via zoom=$206 after insurance (only visit with Dr.Green) Does not include money spent on IUI or medications through my OBGYN (Women’s Health Specialist)
Describe Frank Wittmaack's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center.
My doctor only believes in single due to the risk it puts both mother and baby in.
What specific things went wrong at Aurora BayCare Medical Center?
  • Provided conflicting information
Describe the specific things that went wrong at Aurora BayCare Medical Center.
Prices that were given for down payment changed but not sure if this was due to wanting genetic testing of embryo wasn’t included. One price was given over phone while the other was given to me on my online chart.
8
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2019 - 2020, Consult
8
9
Age 36 - 37
2 IUI
Donor Sperm
Diminished Ovarian Reserve
Endometriosis
European
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
LGBTQ
Neutral
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Frank Wittmaack] is very good with his patients he takes the time to talk to you and make sure you understand and have no questions about anything. He calls you back personally if you have a question for him...give you a sheet that explains about single and multiple transfer...He has a strange sense of humor but he is a good dr stick with him...I have not had any treatments with him yet but they have gone over things when we were going to start. And they were very good about explaining everything.
I have not had any treatments with [Aurora Fertility Services] yet but they have gone over things when we were going to start. And they were very good about explaining everything...She [nurse] is very good at what she does. She gets back to you with your calls or messages to her. She is very caring and explains things good and makes sure you understand...They give you a sheet that explains about single and multiple transfer
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
He is very good with his patients he takes the time to talk to you and make sure you understand and have no questions about anything. He calls you back personally if you have a question for him. His nurse is also very good about messaging you back on the message board about the questions you have.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
He has a strange sense of humor but he is a good dr stick with him.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
Didnt I felt like a person
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
I have not had any treatments with him yet but they have gone over things when we were going to start. And they were very good about explaining everything.
Describe your experience with your nurse at Aurora BayCare Medical Center. (Assigned nurse: Carla )
She is very good at what she does. She gets back to you with your calls or messages to her. She is very caring and explains things good and makes sure you understand.
Describe your experience with Aurora BayCare Medical Center.
All of the people we have came across at this clinic are very good and kind. They make sure you understand what they are talking about and they get back to you with your questions in the same day. They take the time that is needed for your care and dont treat you like you are money for there clinic. They treat you like you are a person and are good to you.
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
The cost was average the nice thing is they had payment plans for you.
Describe Frank Wittmaack's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aurora BayCare Medical Center.
They give you a sheet that explains about single and multiple transfer
8
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Consult
5
7
Age 30 - 31
Other
European
Income $50K - $99K
Accountant
Doesn't Recommend
Neutral
Successful
he [Dr. Wittmaack] is going to tell you how it is. He comes across very cold but seems to know what he is talking about. He seems more like a scientist than a doctor...he went over chart and is very smart. He doesn't sugar coat anything. He doesn't explain in great detail about treatment. The nurse had to fill in a lot of holes for him. His first language is German so he is some times hard to understand.
[Aurora Fertility Services is] private and professional. They need to ask more questions so the consultation is better fitted for that patient. They need to be more understanding about working in an infertility clinic i.e. talking about periods...[nurses were] thorough, understanding and willing to spend time with you...initial consultation $350
How was your experience with Frank Wittmaack at Aurora BayCare Medical Center?
he went over chart and is very smart. He doesn't sugar coat anything. He doesn't explain in great detail about treatment. The nurse had to fill in a lot of holes for him. His first language is German so he is some times hard to understand.
What's one piece of advice would you give a prospective patient of Frank Wittmaack at Aurora BayCare Medical Center?
he is going to tell you how it is. He comes across very cold but seems to know what he is talking about. He seems more like a scientist than a doctor.
During treatment, were you treated like a number or a human with Frank Wittmaack at Aurora BayCare Medical Center?
cold and blunt. Not kind and gentle. Spent more time with the nurse.
Describe the protocols Frank Wittmaack used in your cycles at Aurora BayCare Medical Center and their degree of success.
we didn't start treatment yet. Waiting for coronavirus to be over
Describe your experience with your nurse at Aurora BayCare Medical Center. (Assigned nurse: sia)
thorough, understanding and willing to spend time with you
Describe your experience with Aurora BayCare Medical Center.
private and professional. They need to ask more questions so the consultation is better fitted for that patient. They need to be more understanding about working in an infertility clinic i.e. talking about periods
Describe the costs associated with your care under Frank Wittmaack at Aurora BayCare Medical Center.
initial consultation $350
What specific things went wrong at Aurora BayCare Medical Center?
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Aurora BayCare Medical Center.
receptionist not knowing what the next appointment or step is. Better preparing for every one to get the most out of appointments and consultations
5
Doctor
Frank Wittmaack
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
7
Clinic
Aurora BayCare Medical Center
Green Bay
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources