Rated 9
Strongly recommend: 78%Neutral: 15%Don't recommend: 7%9
78% strongly recommend
48 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.3
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.1
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Chicago
Residency
U. of Chicago
Fellowship
U. of Connecticut

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Gail Whitman-Elia works in 1 office at

Piedmont Reproductive Endocrinology Group
Rated 8.8
Strongly recommend: 76%Neutral: 12%Don't recommend: 11%8.8

Explore Clinic
Columbia
3 Medical Park Drive
Columbia, SC 29203

48 patient reviews

2013 - 2016, Unsuccessful
NPS
5
NPS
8
Age 29 - 32
Unexplained
European
Income $50K - $99K
Business Executive
2nd of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
I would have like to have her [Dr. Gail Whitman-Elia] been more involved in the treatments. There wasn't a lot of involvement with her after the initial interview. She was nice and knowledgeable in the interview, and answered questions I had.... Didn't get to see her too often during IUI treatments. It was usually the nurses.
Nurses were great [at Advanced Fertility & Reproductive Endo Institute], but it would have been nice to see the same one for treatments to build a since of knowledge of my situation.... Offer more Doctors on staff. Be available on weekends. Very clean facility, nurses, and office staff were great. Blood work techs did a wonderful job. They really went above and beyond. They really did the best to make me feel taken care of.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
I would have like to have her been more involved in the treatments. There wasn't a lot of involvement with her after the initial interview. She was nice and knowledgeable in the interview, and answered questions I had.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Didn't get to see her too often during IUI treatments. It was usually the nurses.
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute.
Nurses were great, but it would have been nice to see the same one for treatments to build a since of knowledge of my situation.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
Offer more Doctors on staff. Be available on weekends. Very clean facility, nurses, and office staff were great. Blood work techs did a wonderful job. They really went above and beyond. They really did the best to make me feel taken care of.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
I had to pay out of pocket for most of the treatment. My health insurance would only give a discount. I had to pay about 200 per shot.
5
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
2 of 5
8
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017, Unsuccessful
NPS
8
NPS
9
Age 38
Male Factor
Black or African-American
Income $0 - $49K
Nurse or HC Services
1st of 3 Docs
3 IUI With Other Docs
Neutral
Strongly Recommends
Unsuccessful
She [Dr. Whitman-Elia] explained everything to let us know where the issue was.. bad great suggestions on what I next time should be. But it was more of a money issue with the ivy treatment... Very informative with the information and explained everything throughly.. madecgreat suggestion and what else needed to be done. Asked if we had any questions or thoughts. Told us what our next treatment should be.... Ask alotbof questions and get a second option if needed
Very informative and helpful.. very knowledgeable about all the treatments.. billing department [Advanced Fertility & Reproductive Endocrinology Institute] is also great and understanding . Very friendly and nice environment. Very compassionate and understanding...[Dr. Whitman-Elia was] Very informative with the information and explained everything throughly.. madecgreat suggestion and what else needed to be done
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Very informative with the information and explained everything throughly.. madecgreat suggestion and what else needed to be done. Asked if we had any questions or thoughts. Told us what our next treatment should be.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Ask alotbof questions and get a second option if needed
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She explained everything to let us know where the issue was.. bad great suggestions on what I next time should be. But it was more of a money issue with the ivy treatment
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
Clinic and several iui . Treatments was successful
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute.
Nursing staff was very friendly
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
Very informative and helpful.. very knowledgeable about all the treatments.. billing department is also great and understanding . Very friendly and nice environment. Very compassionate and understanding
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
Not sure
8
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Adaptability
5 of 5
9
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 24 - 25
Donor Eggs
Surrogacy
European
Native American
Income $0 - $49K
Sales Representative
Only Doc Seen
IVF With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Gail Whitman-Elia] used treatments of estrogen orally and injection. It was a 60 day treatment course prior to embryo transfer. She used donor eggs and both mine and my husband's sperm to create embryos. She then implanted one embryo fertilized by my husband and one embryo fertilized by me. Both embryos attached and we now have twins girls. They were born 9 weeks premature due to the fact that they were big babies and had no more room to grow in our surrogate's uterus.
She [Dr. Gail Whitman-Elia at PREG- Columbia] did talk to us about the pros and cons. She understood that we had our hearts set on trying for twins. Being that we are a homosexual male couple, we were trying to create a pregnancy that had us both involved... I honestly see no weaknesses in them. They are 100% friendly and personable. For example, I walked into the clinic for the first time in 18 months and the front desk staff geeted me by name and asked how my babies were doing.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. Whitman-Elia was knowledgeable and had a great bedside manner. Even when we were confused about what was happening during a visit, she would take the time to explain why certain things were happening. For example, our surrogate and I are very good friends. The first thing that happened at most visits is that they would place us in separate rooms. This bothered us, however Dr. Whitman-Elia explained that gave her a chance to assess the situation while upholding patient confidentiality. While we may not have liked it at first, she was taking precautions to keep us all safe.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Listen to her and do what she says!
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. Whitman-Elia seemed to know us and our situation on a personal level no matter how much time had passed between visits. She and her staff mastered the art of telling us the realities of our situation, while also making us feel safe and secure.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I do not remember the exact protocol used. I can tell you she used treatments of estrogen orally and injection. It was a 60 day treatment course prior to embryo transfer. She used donor eggs and both mine and my husband's sperm to create embryos. She then implanted one embryo fertilized by my husband and one embryo fertilized by me. Both embryos attached and we now have twins girls. They were born 9 weeks premature due to the fact that they were big babies and had no more room to grow in our surrogate's uterus.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
I honestly see no weaknesses in them. They are 100% friendly and personable. For example, I walked into the clinic for the first time in 18 months and the front desk staff geeted me by name and asked how my babies were doing.
Describe your experience with Piedmont Reproductive Endocrinology Group.
They are well organized and personable. They are extremely knowledgeable and up-to-date with all current forms of treatments available. Please listen to them as they know what they do and are great at what they do. Follow their instruction and you will be successful!
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
Ballpark of 4 to 5 thousand dollars was paid to the clinic.
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
She did talk to us about the pros and cons. She understood that we had our hearts set on trying for twins. Being that we are a homosexual male couple, we were trying to create a pregnancy that had us both involved.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
10
NPS
5
Age 38 - 40
3 IUI
PCOS
Income $50K - $99K
Accountant
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Doesn't Recommend
Unsuccessful
I felt like a human because Dr. Whitman was very kind and she went the extra mile to explain everything thoroughly in a way both my partner and I could understand...[new patient advice]Tell her everything you have struggled with concerning your fertility and make sure they test your partner for issues as well from the beginning to rule out if they have fertility issues
The staff [of PREG] are caring and professional. But, the appointments are very rushed and most procedures are performed by the nursing staff without the doctor present. There is also very limited options for financing if you need IVF and you don't self finance. The procedures are very expensive and not affordable in my opinion. If I am paying for an expensive procedure I would like the doctor to perform it and not the nursing staff.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I felt like Dr. Whitman was very experienced doctor who's very knowledgeable. She is very compassionate and personable. The only thing I did agree with is the fact she did not perform the procedures and was not present at those times either. Different nurses performed all three of my IUI procedures.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Tell her everything you have struggled with concerning your fertility and make sure they test your partner for issues as well from the beginning to rule out if they have fertility issues. My partner is almost 10 years younger than me and they assumed I had the issues because of my age, but it turned out he has a major issue that could affect us getting pregnant even with assistance.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I felt like a human because Dr. Whitman was very kind and she went the extra mile to explain everything thoroughly in a way both my partner and I could understand. She gave me hope when I felt like giving up. Unfortunately, my doctor retired June 30, 2019.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I took Letrozole and gonadotropins for 3 rounds of IUI.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
Some nurses were more caring than others. They actually spilled some of my partners sperm sample before mu IUI. It was very rushed at my appointments.
Describe your experience with Piedmont Reproductive Endocrinology Group.
I think the clinic has knowledgeable doctors and staff. The staff are caring and professional. But, the appointments are very rushed and most procedures are performed by the nursing staff without the doctor present. There is also very limited options for financing if you need IVF and you don't self finance. The procedures are very expensive and not affordable in my opinion. If I am paying for an expensive procedure I would like the doctor to perform it and not the nursing staff.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
Summary of costs with medications for 3 IUI's and consultation was approximately $3,000.
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
N/A
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Lost paperwork
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
At my first appointment they could not find my medical records I had faxed over and were not going to see me. I took off of work for the appointment and I did not want to reschedule as suggested. It was due to their fax machine error. They called and asked the other office send them over again. I was able to see the doctor that day, but it was unprofessional to suggest cancelling my appointment.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
5
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 26 - 27
3 Fertility Medications
PCOS
Tubal Blockage
Black or African-American
Income $0 - $49K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Very thorough and communicated well. She [Dr. Gail Whitman- Elia] takes the time to lay everything out for you to understand. She answers questions that my husband and I had as well as gave us suggestions. Overall my experience was and still is amazing. I look forward to continuing treatment with her until we get the results we're looking for.... The treatment plans all started after thoroughly testing and examining me.
Staff members are all friendly and helpful [at PREG-Columbia]. Everyone is knowledgeable in their specific areas. The facility is very organized and warm. Patients should know that this is a clinic that they should at least try out. It doesn't hurt to try especially if you've tried other doctors already. There aren't any weaknesses that I can think of.... The nurses were always polite and helpful. They answered questions that my husband and I had. They comforted me when I needed comforting and showed empathy when needed.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Very thorough and communicated well. She takes the time to lay everything out for you to understand. She answers questions that my husband and I had as well as gave us suggestions. Overall my experience was and still is amazing. I look forward to continuing treatment with her until we get the results we're looking for.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Ask any and every question that you may have. She will listen and get you the answers you're looking for.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Took the time to clearly explain all of my results and gave options after thoroughly testing.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
The treatment plans all started after thoroughly testing and examining me.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
The nurses were always polite and helpful. They answered questions that my husband and I had. They comforted me when I needed comforting and showed empathy when needed.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Staff members are all friendly and helpful. Everyone is knowledgeable in their specific areas. The facility is very organized and warm. Patients should know that this is a clinic that they should at least try out. It doesn't hurt to try especially if you've tried other doctors already. There aren't any weaknesses that I can think of.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
Per my insurance, this doctor and facility are considered specialists therefore they were more expensive than a regular doctor. Costs are a little high considering the circumstances of already going through an emotional and difficult situation.
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
We have not tried any of these yet but we did discuss them and her plans seem well thought out.
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
There was just one time where my cycle day count was miscalculated and I was scheduled for a procedure too soon. I had to reschedule my appointment for a later date.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, Successful
NPS
9
NPS
10
Age 28 - 33
2 IVF
Male Factor
PCOS
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We ended up with 8 day 3 embryos [with Dr. Whitman-Elia]. 2 arrested and failed to grow. We transferred 2 and froze 4. We got a negative that cycle. As soon as I started my period we started all baseline blood work and did a transfer trial that included a endometrial scratch, lots and lots of estrogen patches, and PIO shots. On the day of transfer we thawed 2 embryos that didn’t survive so we thawed the last 2 and I got pregnant with my now 4 year old son.
{Piedmont Reproductive Endocrinology Group] Very new clinic with updated equipment. Not always easy to get in touch with billing coordinator...It is always very cold in the office so I would take a sweater with you to appointments...[nurse was] Always available by phone or email. Returned all calls and emails promptly. Always gave very detailed copies of instructions and protocols...My doctor suggested eSET as we are younger and I am in good health. We have only had success with transferring 2 embryos so we declined single embryo transfer. We were well aware of the risk of multiples and we were willing to accept that risk.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I was extremely pleased with my care. Dr Whitman-Elia was very compassionate and you could tel she was invested in her patients. She took the time to get to know me and would ask how work and my other children were doing. I always felt very comfortable in her care and never second guessed anything that she suggested.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Make sure you go in with a list of questions to ask. She tends to almost overwhelm you with information but that is because she wants you to have all of the information available. I always took a notepad and would jot down notes from my appointments and any questions that I came up with.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She took the time to explain in detail all test results, provided me with options and explained all available options so I could make an informed decision. I never felt rushed at any point in time during any of my cycles.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
My very first cycle was a fresh cycle. I was on follistim, ganerelix, triggered with a low dose HcG. We ended up with 8 day 3 embryos. 2 arrested and failed to grow. We transferred 2 and froze 4. We got a negative that cycle. As soon as I started my period we started all baseline blood work and did a transfer trial that included a endometrial scratch, lots and lots of estrogen patches, and PIO shots. On the day of transfer we thawed 2 embryos that didn’t survive so we thawed the last 2 and I got pregnant with my now 4 year old son. Fast forward 2 years later we were ready for #2. The office had changed some protocols and now only suggested doing a freeze all cycle and only transferring 5 day embryos. We stuck with the same protocol as the first cycle follistim, ganerelix. We were able to retreive 13 embryos, 8 fertilized and 7 survived to day 5 embryos. We froze all 7 embryos and again as soon as my period came did baseline blood work, trial transfer with embryo scratch, estrogen patches, and PIO. We thawed 2 and they both survived. I have my almost 2 year old son from that cycle. In Nov of 2018 we decided to try again for #3. The Fertility Clinic I started with was called Advanced Fertility but when we started trying for #3 the clinic had been bought by PREG. Luckily Dr Whitman-Elia was still there. PREG had success with different protocols. So we started with initial blood work and baseline ultrasounds. Instead of estrogen patches I was taking oral estrogen as well as vaginal estrogen, there was no endometrial scratch this cycle, and I started PIO 5 days before transfer. We thawed 2 embryos and they both survived the thaw leaving us with 3 left in the freezer. I am currently 17 weeks with baby #3.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Emilie)
Always available by phone or email. Returned all calls and emails promptly. Always gave very detailed copies of instructions and protocols.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Very new clinic with updated equipment. Not always easy to get in touch with billing coordinator. Don’t wear any perfume or anything that smells strong. It is always very cold in the office so I would take a sweater with you to appointments.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
Our first 3 cycles were covered under my husbands insurance. He was a state employee and benefits covered 3 transfers at 70%. We paid more for medication than anything. I know with our first fresh cycle we paid $4,200 just for medication and our next retrevial cycle it was 5,000. Our last frozen cycle we were out of pocket minus some of the baseline testing that was covered under insurance. We paid almost 10,000
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
My doctor suggested eSET as we are younger and I am in good health. We have only had success with transferring 2 embryos so we declined single embryo transfer. We were well aware of the risk of multiples and we were willing to accept that risk.
9
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
9
NPS
10
Age 39 - 40
1 IUI
Diminished Ovarian Reserve
Black or African-American
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Whitman-Elia was very knowledgeable about my condition and what I needed to have done. She gave us options and made us feel hopeful. I only wished that she had done my IUI instead of the nurse or whomever did it. ... Another doctor ended up doing the procedure ... She was very personal and didn't sugarcoat anything. She heard everything I said and felt and it made me fell really good as a patient. ...
I loved everything about the clinic [PREG] and would go again. The atmosphere from the front desk staff, down to the nurses, Dr. Whitman-Elia and the ladies who handled the finances. Everyone was very nice and professional in how they handled you. This is a very emotional time for patients like myself and they made me feel good about what was going on with me and provided some hope for my husband and I.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. Whitman-Elia was very knowledgeable about my condition and what I needed to have done. She gave us options and made us feel hopeful. I only wished that she had done my IUI instead of the nurse or whomever did it. Reason being, the individual had a very hard time getting the sperm inserted and it was very painful. Another doctor ended up doing the procedure but I don't really feel as if it was a successful IUI. I don't think the sperm was inserted where it needed to be.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Just be honest with her and she'll be honest with you.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She was very personal and didn't sugarcoat anything. She heard everything I said and felt and it made me fell really good as a patient.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
Drugs to start my cycle on it's own but I never had the opportunity to try it because my cycle started on it's own. I did the injections to produce bigger follicles and it helped a lot.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
They were all very friendly. One was more personable but I cannot remember her name. She was awesome and it helped me through my IUI procedure.
Describe your experience with Piedmont Reproductive Endocrinology Group.
I loved everything about the clinic and would go again. The atmosphere from the front desk staff, down to the nurses, Dr. Whitman-Elia and the ladies who handled the finances. Everyone was very nice and professional in how they handled you. This is a very emotional time for patients like myself and they made me feel good about what was going on with me and provided some hope for my husband and I.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
My insurance covered a portion but not all so there were times we paid out of pocket, especially for the meds.
9
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2016, Successful
NPS
8
NPS
10
Age 25 - 26
Donor Eggs
Income $0 - $49K
Only Doc Seen
IVF With Other Docs
Neutral
Strongly Recommends
Successful
dr Whitman is very good at what she does however if you don’t ask questions I think details that you may want to know get overlooked...We did one transfer with no success then tried again with a miscarriage. At that point dr Whitman suggested the ERA biopsy which ultimately is what made the difference and I was able to get pregnant and carry full term. I wish the ERA biopsy could be done to begin with because then I may still have the option to try again with leftover embryos. By the time we were pregnant we had used everything we had.
I was a patient of advance fertility before it became preg. I was scheduled to start a cycle that August and had a horrific experience at that time because I had no idea the clinic was changing. I was awaiting instructions and never received them so when I tried contacting all the phones were shut down and it was an emotional mess because I had no idea what was going on. I received a letter after all of that explaining the change over. It was honestly one of the most stressful times in my experience as a whole.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. Whitman is very kind. I was a lot to handle and she handled me well. I was a bit of a different situation and Dr. Whitman tried very hard to keep me positive and moving forward! She is very knowledgeable and informative. The only suggestion I’d have is to remember that your patients don’t do this stuff everyday even though you do. So trying to really break things down and simplify them for better understanding would be great.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Ask a lot of questions. Do not leave with not knowing what it is you need or want to know...dr Whitman is very good at what she does however if you don’t ask questions I think details that you may want to know get overlooked.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
We did do it eggs but my husbands sperm. I had an exam and blood work. We did one transfer with no success then tried again with a miscarriage. At that point dr Whitman suggested the ERA biopsy which ultimately is what made the difference and I was able to get pregnant and carry full term. I wish the ERA biopsy could be done to begin with because then I may still have the option to try again with leftover embryos. By the time we were pregnant we had used everything we had.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
Great team of ladies!
Describe your experience with Piedmont Reproductive Endocrinology Group.
I honestly wasn’t too involved with the clinic under the current name. I only had my final transfer done under the preg name. Before it was advanced fertility run by dr Whitman. Either way the clinic is wonderful from I did experience!
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
I paid $22,500 upfront then paid for all of my medications and I cannot remember after that but want to say overall I spent upwards of about $50,000 with medications and testing
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Failed to inform you of changes in protocol
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
I was a patient of advance fertility before it became preg. I was scheduled to start a cycle that August and had a horrific experience at that time because I had no idea the clinic was changing. I was awaiting instructions and never received them so when I tried contacting all the phones were shut down and it was an emotional mess because I had no idea what was going on. I received a letter after all of that explaining the change over. It was honestly one of the most stressful times in my experience as a whole.
8
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2014, Successful
NPS
10
NPS
10
Age 34
2 IVF
Unexplained
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Whitman is so compassionate and truly cares about her patients and their needs. We have trusted her over the years and would recommend her to anyone! Her heart is truly in it! She has excellent bedside manner and respects each individual. She answers questions thoroughly and makes sure patients understand what is to be expected. Of all the doctors at PREG, I wish to see her each time.... Dr Whitman decided to do 2 embryo transfer and only one embryo survived and made it to a healthy full term
Everyone at the clinic [PREG] is really like family. They are all sweet, kind, caring and compassionate. They rejoice with you with good news and are there for you with the not so good news. When I walk in for an appointment, I can see their faces light up, as if they are all genuinely happy to see me. We have all really bonded over this process.... I know I had an important medication that was not called into my pharmacy by the nurse. Also, on our last egg retrieval and ICSI, a sperm specimen was ordered
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr Whitman is so compassionate and truly cares about her patients and their needs. We have trusted her over the years and would recommend her to anyone! Her heart is truly in it! She has excellent bedside manner and respects each individual. She answers questions thoroughly and makes sure patients understand what is to be expected. Of all the doctors at PREG, I wish to see her each time.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Just be patient, take a deep breath, and keep your faith!
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr Whitman is so compassionate. She has excellent bedside manner and always speaks so calmly and respectively, especially when explaining things and/or going over results.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I was on birth control for about 3 weeks to a month, then progesterone tablets and injections for the egg retrieval. They retrieved 8 eggs and performed ICSI. They then transferred 2 embryos on day 3 and 11 long days later, I got a positive HCG blood test!
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
Everyone I spoke with was always compassionate and caring, even when I received bad news.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Everyone at the clinic is really like family. They are all sweet, kind, caring and compassionate. They rejoice with you with good news and are there for you with the not so good news. When I walk in for an appointment, I can see their faces light up, as if they are all genuinely happy to see me. We have all really bonded over this process.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
$30,000 for our first transfer and another $23,000 for our second FAILED embryo transfer.
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
Dr Whitman decided to do 2 embryo transfer and only one embryo survived and made it to a healthy full term precious baby girl. All of my other embryos died at that time also, so I’m thankful she did multiple embryo transfer. I was hopeful it would be twins. We are planning to do this again this Fall and I would be fine it were twins this time!
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
I know I had an important medication that was not called into my pharmacy by the nurse. Also, on our last egg retrieval and ICSI, a sperm specimen was ordered, then canceled due to lack of proper communication from the staff, and therefore, perhaps had a negative outcome on our embryos, as all 9 died.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 30
Unexplained
Black or African-American
Income $0 - $49K
1st of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I was afraid at first but Dr.Gail [Whitman-Elia] told me there nothing wrong with me and I wil have a child. She cared about my situation and told me not to worry which took a load of stress off of me. She started me on meds right away and told me not to give up... Take meds day 3-7 the trigger once ultrasound on follicules are good size then baby dance that night and the following two
[PREG-Greenville's] Strengths-very friendly,had empathy, processed me in a timely manner,made sure my visit was great Weakness-I’m pretty sure they have Some but I never encountered any while I was present for my appointments... She [a nurse] was very kind and made sure my day always was going well and told me not to worry let them do the worrying for me. It was an amazing feeling to know they made me comfortable despite my uneasy feeling when I went there
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I was afraid at first but Dr.Gail told me there nothing wrong with me and I wil have a child. She cared about my situation and told me not to worry which took a load of stress off of me. She started me on meds right away and told me not to give up
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Don’t give up. She will make sure you’re comfortable and find a a way to help you get pregnant. She is amazing and will give you a piece of mind by the time the appt is over with
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
The doctor had empty for my situation and made me feel normal. I felt like I had a chance of conceiving despite not knowing why my body was unable to do so. She was very nice and she gave me hope
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
Take meds day 3-7 the trigger once ultrasound on follicules are good size then baby dance that night and the following two
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Brittani)
She was very kind and made sure my day always was going well and told me not to worry let them do the worrying for me. It was an amazing feeling to know they made me comfortable despite my uneasy feeling when I went there
Describe your experience with Piedmont Reproductive Endocrinology Group.
Strengths-very friendly,had empathy, processed me in a timely manner,made sure my visit was great Weakness-I’m pretty sure they have Some but I never encountered any while I was present for my appointments
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
My insurance covered most of it so I was billed the remaining balance which me and my husband went in our savings to pay so we can continue seeking fertility help
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
Doesn’t apply
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2015, Successful
NPS
10
NPS
10
Age 34 - 37
3 IUI
3 IVF
PCOS
European
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
I was very pleased with the overall experience, when we had failure with procedures Dr. Whitman-Elia and her staff showed the compassion we needed.... After the second round of IVF and we had a blighted ovum we came to the table and discussed every aspect of the protocol. Dr. Whitman-elia suggested I have some genetic testing and after the results were back we changed the protocol, used a different sperm donor.
I was very pleased with the overall experience, when we had failure with procedures Dr. Whitman-Elia and her staff [PREG] showed the compassion we needed. They answered every question and helped navigate the next process. Whenever we hit a roadblock medically, emotionally, or financially someone was willing to help.... Willing to answer any questions and concerns, and if she [nurse] did not have have the answer she would make sure she got the informatio
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I was very pleased with the overall experience, when we had failure with procedures Dr. Whitman-Elia and her staff showed the compassion we needed. They answered every question and helped navigate the next process. Whenever we hit a roadblock medically, emotionally, or financially someone was willing to help.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Be patient with the process!
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She was genuinely interested in me as a person and the desire to become a mother.
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
After the second round of IVF and we had a blighted ovum we came to the table and discussed every aspect of the protocol. Dr. Whitman-elia suggested I have some genetic testing and after the results were back we changed the protocol, used a different sperm donor. The stimulation medication was adjusted and we focused on quality not quantity.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group.
Willing to answer any questions and concerns, and if she did not have have the answer she would make sure she got the information I needed and that I was able to understand the process.
Describe your experience with Piedmont Reproductive Endocrinology Group.
I did not fit the typical patient profile. I was concerned about my weight and all I had to do was remember my desire to conceive. That is what they focused on as well, relieved my anxiety. Focus on the desire of your heart and it will all be okay.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
The first couple of visits at the clinic were out of pocket and money was never an issue. The last round of IVF was covered by insurance.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 24
PCOS
European
Income $100K - $199K
2nd of 3 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Gail Whitman-Elia] is always present for every procedure and exam; she remembers small details about my husband and I and she uses the term “baby” rather than fetus. She has been there every step of the way and continues to set clear expectations while treating us like family... She is incredible about communicating and following up on emotions as well as health. I would recommend her to anyone. She continues to give us hope while explaining chances of pregnancy, health risks, lifestyle changes, etc.
The clinic [Piedmont Reproductive Endo Group- Columbia] seems to lack a bit of communication between front desk staff and nurses/doctors. There were several times that my husband and I went in for testing and the front desk was unsure of our plan or tried to check us out without asking if we had any other appointments needed or any questions about our next step.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She is incredible about communicating and following up on emotions as well as health. I would recommend her to anyone. She continues to give us hope while explaining chances of pregnancy, health risks, lifestyle changes, etc. every interaction with Dr. Whitman makes my husband and I more and more excited to be parents and we understand our own bodies more now because of the time and dedication of Dr. Whitman
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Be sure to log all cycles and health records
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She is always present for every procedure and exam; she remembers small details about my husband and I and she uses the term “baby” rather than fetus. She has been there every step of the way and continues to set clear expectations while treating us like family
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic seems to lack a bit of communication between front desk staff and nurses/doctors. There were several times that my husband and I went in for testing and the front desk was unsure of our plan or tried to check us out without asking if we had any other appointments needed or any questions about our next step.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
My husband and I are under Tricare east so we have yet to receive any expenses
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
7
NPS
7
Age 40
Diminished Ovarian Reserve
Latinx
Income $50K - $99K
1st of 3 Docs
4 IUI With Other Docs
IVF With Other Docs
Neutral
Neutral
Unsuccessful
[Dr. Gail Whitman-Elia] Communicated well, explained fertility procedures and expectations. Tried different approaches and gave it time. She was professional and dedicated. She had years of experience and took her time to explain every step. She did blood work and explained all the results. She also knew my previous doctor and we commented on past treatments. She explained to me the medications that I was going to be prescribed, the dose she recommended and Why and what to look for in each cycle day.
I think they [PREG] could think about the timing more throughly when doing iui. Once they did iui the same day they did the ovidrel. Also being open on the weekends for iui. One cycle o think they may have missed ovulation because they did my iui on a Monday. Also the nursing staff could give more details as far as the sperm quality. They gave us the count but not the motility, morphology...
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Communicated well, explained fertility procedures and expectations. Tried different approaches and gave it time. She was professional and dedicated. She had years of experience and took her time to explain every step. She did blood work and explained all the results. She also knew my previous doctor and we commented on past treatments. She explained to me the medications that I was going to be prescribed, the dose she recommended and Why and what to look for in each cycle day.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
To be patient
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Was honest and explained things
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
Letrozole 5 mg cd3-7 and gonal f 75 units cd8,9,10. Scan on cd 10 then ovidrel to induce ovulation. With time intercourse. We also tried 7.5 mg of letrozole and 150 units of gonal f. With time intercourses anb 4 cycles with iui.
Describe your experience with Piedmont Reproductive Endocrinology Group.
I think they could think about the timing more throughly when doing iui. Once they did iui the same day they did the ovidrel. Also being open on the weekends for iui. One cycle o think they may have missed ovulation because they did my iui on a Monday. Also the nursing staff could give more details as far as the sperm quality. They gave us the count but not the motility, morphology...
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
About 500-1000 per cycle
7
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Adaptability
4 of 5
7
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Successful
NPS
10
NPS
10
Age 29
1 IUI
Poor Egg Quality
Uterine Fibroids
Black or African-American
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Whitman put me on a vitamin and supplement enrichment diet/regimen, that no doctor before her ever offered. And with that my body healed from the inside out and resulted in a successful iui.... Dr Whitman Elia is an amazing physician. From the very first appointment she made me feel comfortable and stress free. She took her time to explain what was and wasn’t an good idea for care. She told me she would find the underline problem and she did. After 6 iuis with no success Dr Whitman got me pregnant. Even though the pregnancy called for emergency surgery, Dr Whitman was there for me throughout the whole process
Amazing staff at Preg in West Columbia. I never felt like a number and the nurses and other staff memebers knew me by name which made me feel right at home and comfortable. Each staff member i met with during appointments would thoroughly explain what we they had to do.... ProtocolsDr Whitman put me on a vitamin and supplement enrichment diet/regimen, that no doctor before her ever offered. And with that my body healed from the inside out and resulted in a successful iui.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Dr Whitman Gail is a physician that goes above her means to ensure her patients receive the treatments and care they need. She allows allotted time to be sure she can explain every detail of each appointment.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Be ready to meet the angel doctor of West Columbia SC.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Dr Whitman Elia is an amazing physician. From the very first appointment she made me feel comfortable and stress free. She took her time to explain what was and wasn’t an good idea for care. She told me she would find the underline problem and she did. After 6 iuis with no success Dr Whitman got me pregnant. Even though the pregnancy called for emergency surgery, Dr Whitman was there for me throughout the whole process. She made sure i always get the care i need.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
Dr Whitman put me on a vitamin and supplement enrichment diet/regimen, that no doctor before her ever offered. And with that my body healed from the inside out and resulted in a successful iui.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
Amazing staff at Preg in West Columbia. I never felt like a number and the nurses and other staff memebers knew me by name which made me feel right at home and comfortable. Each staff member i met with during appointments would thoroughly explain what we they had to do.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
The cost for care has been fairly reasonable.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
7
NPS
7
Age 39
Donor Eggs
Unexplained
Black or African-American
Income $0 - $49K
Consultant
1st of 2 Docs
IVF With Other Docs
Neutral
Neutral
Unsuccessful
She [Dr. Whitman-Elia] was very nice but it was hard getting answers... I came in taking Clomid and timed sex for about 6 months. The next step was using a injection to help ovulation. I would come in an get an ultrasound and blood work often. My husband got his sperm checked as well... She was very understanding that I was pregnant with conjoined twins. The nurse was compassionate but I didn't get to see the doctor that often.
They [PREG] worked you in quickly. They need to work on communication. I work as a reproductive health specialist and the things they explain was not easy to understand and o have two degrees. Breaking things down in terms any couple can understand will be helpful.... The nurse/ ultrasound tech was a joy to see each visit because she was pregnant... The nurse was compassionate but I didn't get to see the doctor that often.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She was very understanding that I was pregnant with conjoined twins. The nurse was compassionate but I didn't get to see the doctor that often. I took my entire savings to go through the process on a hope and a prayer.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She was very nice but it was hard getting answers
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I came in taking Clomid and timed sex for about 6 months. The next step was using a injection to help ovulation. I would come in an get an ultrasound and blood work often. My husband got his sperm checked as well
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
The nurse/ ultrasound tech was a joy to see each visit because she was pregnant
Describe your experience with Piedmont Reproductive Endocrinology Group.
They worked you in quickly. They need to work on communication. I work as a reproductive health specialist and the things they explain was not easy to understand and o have two degrees. Breaking things down in terms any couple can understand will be helpful.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
Over $20,000
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
We did multiple embryos and we only had 3 out of 8 to use
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
  • Failed to inform you of changes in protocol
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Piedmont Reproductive Endocrinology Group.
I'm not sure what the problem was because it was my first experience. Maybe things are supposed to go that way
7
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
7
Age 30
2 Fertility Medications
PCOS
Black or African-American
Income $0 - $49K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
I only seen Mrs Whitman once since starting treatment but the first time she was nice and concern about my well-being before starting treatment because I am a transplant patient.she was very altertive and paid close attention to my treatment and started treatment with my pcos.... The staff [PREG] are nice and compassinte always there when I'm in need of any assistance with treatment are anything.If I call for an appointment will have me seen within the next day or so. Very generous people will go out there way to help either emotionally or financially they are always there.
The staff [PREG] are nice and compassinte always there when I'm in need of any assistance with treatment are anything.If I call for an appointment will have me seen within the next day or so. Very generous people will go out there way to help either emotionally or financially they are always there.... I only seen Mrs Whitman once since starting treatment but the first time she was nice and concern about my well-being before starting treatment
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I only seen Mrs Whitman once since starting treatment but the first time she was nice and concern about my well-being before starting treatment because I am a transplant patient.she was very altertive and paid close attention to my treatment and started treatment with my pcos.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The staff are nice and compassinte always there when I'm in need of any assistance with treatment are anything.If I call for an appointment will have me seen within the next day or so. Very generous people will go out there way to help either emotionally or financially they are always there.
8
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 40
2 IUI
Male Factor
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Whitman-Elia was a great caring doctor...She put all my nervousness and worries aside and made sure I felt comfortable...She explained everything that was going on to where you would not be nervous or wonder whats next. If there was a problem she would come up with something else to try until we felt right...I felt like a human because she genuine cared about our feelings.
Nurses [of PREG] were very friendly and treated you like family. They knew you by name and were always cheering you on for good results...The clinic itself is very welcoming the entire staff from the receptionists to the nurse to the doctor to the financial specialist to checkout...She [Dr. Whitman-Elia] explained everything that was going on to where you would not be nervous
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. Whitman-Elia was a great caring doctor. I had a wonderful experience with her. She put all my nervousness and worries aside and made sure I felt comfortable and hopeful about all my procedures. She showed real passion for her patients and her job. She made you feel like everything was going to be alright. She explained everything that was going on to where you would not be nervous or wonder whats next. If there was a problem she would come up with something else to try until we felt right. She is a very good doctor.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Go in with an open mind
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I felt like a human because she genuine cared about our feelings. She explained everything ever step of the way. She gave us hope and reassurance that everything would be alright.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
Nurses were very friendly and treated you like family. They knew you by name and were always cheering you on for good results.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic itself is very welcoming the entire staff from the receptionists to the nurse to the doctor to the financial specialist to checkout. They are all helpful and cheering you on for good results.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
Cost was affordable
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Consult
NPS
10
NPS
10
Age 37
Black or African-American
Income $0 - $49K
Teacher
3rd of 3 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Whitman-Elia] did suggest a single embryo transfer because of the risk of a split...She is helping me too understand and explaining everything in details...I feel like I can trust her with the process of ivf...... She asks if I had any questions and concerns and was willing to listen and hear everything I had a problem with I couldn't understand...There was things that she was very concern about and wanted to do so testings so that we can not be sorry or concern about later
You would love the environment [at Piedmont Reproductive Endocrinology Group]...It is very relaxing...It will put u at ease and relax. The lobby is not overcrowded with people. It very clean and smells very good. Staff will greet you as soon as you step in with a friendly smiley face...They [nurses[ were very friendly with the checking in processing...after I was with the doctor...The cost was better than what I expected.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She is a great doctor..... She was very detailed and I feel like I can trust her with the process of ivf...... She asks if I had any questions and concerns and was willing to listen and hear everything I had a problem with I couldn't understand
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Please try her out she is a very good doctor in my eyes
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She is helping me too understand and explaining everything in details
Describe the protocols Gail Whitman-Elia used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
There was things that she was very concern about and wanted to do so testings so that we can not be sorry or concern about later
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
They were very friendly with the checking in processing......after I was with the doctor
Describe your experience with Piedmont Reproductive Endocrinology Group.
You would love the environment...... It is very relaxing ....... It will put u at ease and relax. The lobby is not overcrowded with people. It very clean and smells very good. Staff will greet you as soon as you step in with a friendly smiley face.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
The cost was better than what I expected...... Every was very detailed ..... And any additional she did explain
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
She did suggest a single embryo transfer because of the risk of a split
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 32
1 Fertility Medications
Recurrent Pregnancy Loss
Black or African-American
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Gail Whitman-Elia] is a great doctor who takes pride and passion in what she does. She changes a lot of lives by helping us get a blessings. I had a great experience at her clinic.My life changed when I thought that I couldn't get pregnant and it happened even though I had a ectopic pregnancy but just knowing I could get pregnant was amazing.... She treated me so well and any questions or concerns I had she was there to answer them. I appreciate everything she did.
For me I didn't see anything out of character at this clinic [Piedmont Reproductive Endocrinology Group-Greenville]. All around excellent job very nice and clean facility. I would definitely recommend friends, coworkers who are having issues to their clinic.... All in all excellent nursing staff.... I received a clomid shot not sure on the cost and lab work but it was worth it.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She is a great doctor who takes pride and passion in what she does. She changes a lot of lives by helping us get a blessings. I had a great experience at her clinic.My life changed when I thought that I couldn't get pregnant and it happened even though I had a ectopic pregnancy but just knowing I could get pregnant was amazing.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She does a great jobs to make people happy no matter what she loves her job.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She treated me so well and any questions or concerns I had she was there to answer them. I appreciate everything she did.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
All in all excellent nursing staff.
Describe your experience with Piedmont Reproductive Endocrinology Group.
For me I didn't see anything out of character at this clinic. All around excellent job very nice and clean facility. I would definitely recommend friends, coworkers who are having issues to their clinic.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
I received a clomid shot not sure on the cost and lab work but it was worth it.
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
Unfortunately I had a second ectopic pregnancy so I will never know what it's like and I always wanted to have a baby of my own and now my only option is IVF and the money is my only down fall.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Greenville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014, Unsuccessful
NPS
4
NPS
6
Age 31
Male Factor
European
Income $50K - $99K
Teacher
1st of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt like she [Dr. Gail Whitman-Elia] came across with no sense of urgency. I was left with a lot of questions but I’m not sure if this was because I didn’t understand everything being my first time visiting a doctor like this or her approach. I also feel like she saw my age and said it wasn’t me, she checked my tubes but got no other information from me, before getting one specimen from my husband and then saying it was him.
It was not expensive [at Piedmont Reproductive Endo Group- W Columbia] I think to have my tubes tested it was about $80 and $20 for my husbands specimen sample. Other than that we only saw her [Dr. Gail Whitman-Elia] for a free consultation.... She stated the problem was my husband with a low sperm count and put him on a bunch of multi vitamins.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
I felt like she came across with no sense of urgency. I was left with a lot of questions but I’m not sure if this was because I didn’t understand everything being my first time visiting a doctor like this or her approach. I also feel like she saw my age and said it wasn’t me, she checked my tubes but got no other information from me, before getting one specimen from my husband and then saying it was him.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Do some research on everything and have questions ready.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She addressed us personally. I felt though that the urgency was not there and I left with a lot of questions.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
She stated the problem was my husband with a low sperm count and put him on a bunch of multi vitamins.
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute.
They are very friendly and welcoming.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
I have known and heard of several friend who went through her clinic with very successful results. Personally I feel our personalities were just on two different levels but I know of many who have had positive interactions with her.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
It was not expensive I think to have my tubes tested it was about $80 and $20 for my husbands specimen sample. Other than that we only saw her for a free consultation.
4
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
6
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 36
Diminished Ovarian Reserve
Black or African-American
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Gail Whitman-Elia] made my husband and I feel comfortable. She was kind and very informative during my consultation and diagnosis...I thought I would be overwhelmed during my first visit but Dr. Whitman-Elia made me feel comfortable. She has a very warm, compassionate, and kind spirit. She’s very informative and explained every detail about my diagnosis. She took her time to explain my options and procedures as well...
[Piedmont Reproductive Endocrinology Group is] Very clean, friendly, and organized environment. Very professional and helpful. They provided me with quality care. The staff was very efficient. Overall, my experience was great. I really don’t have anything bad to say about this clinic...[the nurses were] Very friendly and kind...[Dr. Gail Whitman-Elia] made my husband and I feel comfortable. She was kind and very informative during my consultation and diagnosis...I thought I would be overwhelmed during my first visit but Dr. Whitman-Elia
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
I thought I would be overwhelmed during my first visit but Dr. Whitman-Elia made me feel comfortable. She has a very warm, compassionate, and kind spirit. She’s very informative and explained every detail about my diagnosis. She took her time to explain my options and procedures as well.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Ask the necessary questions because she’s very informative about infertility and what options are best for you.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Dr. Whitman-Elia made my husband and I feel comfortable. She was kind and very informative during my consultation and diagnosis.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
Very friendly and kind.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Very clean, friendly, and organized environment. Very professional and helpful. They provided me with quality care. The staff was very efficient. Overall, my experience was great. I really don’t have anything bad to say about this clinic.
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
$6,438.28 pre-pay amount $1,200 medicine cost
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2017, Successful
NPS
10
NPS
10
Age 31
Male Factor
PCOS
Tubal Blockage
Income $100K - $199K
Investment Banker
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Gail Whitman- Elia was] Very nice and knowledgeable, understanding, helpful, discussed plans, plan of actions, answered all questions, explained everything in detail and in a way we could understand. Compassionate and caring. Let us ask all questions needed, made us feel comfortable... Had a great experience [at Piedmont Reproductive Endocrinology Group- Columbia] , everyone was nice, helpful, knowledgeable,treated you like a person, explained everything they could and in a way we could understand let us know every step of the way what was going on and what to expect
Had a great experience [at Piedmont Reproductive Endocrinology Group- Columbia] , everyone was nice, helpful, knowledgeable,treated you like a person, explained everything they could and in a way we could understand let us know every step of the way what was going on and what to expect... [Dr. Gail Whitman- Elia was] Very nice and knowledgeable, understanding, helpful, discussed plans, plan of actions, answered all questions, explained everything in detail and in a way we could understand. Compassionate and caring. Let us ask all questions needed, made us feel comfortable.
How was your experience with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Very nice and knowledgeable, understanding, helpful, discussed plans, plan of actions, answered all questions, explained everything in detail and in a way we could understand. Compassionate and caring. Let us ask all questions needed, made us feel comfortable
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
She is the best !
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group?
Very caring, compassionate , understanding and helpful
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
Very nice helpful and explained everything being done
Describe your experience with Piedmont Reproductive Endocrinology Group.
Had a great experience , everyone was nice, helpful, knowledgeable,treated you like a person, explained everything they could and in a way we could understand let us know every step of the way what was going on and what to expect
Describe the costs associated with your care under Gail Whitman-Elia at Piedmont Reproductive Endocrinology Group.
Around 2000.00
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
2015 - 2016, Successful
NPS
10
NPS
10
Age 34 - 35
1 IUI
Donor Eggs
Surrogacy
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
The doctor [Dr. Gail Whitman- Elia] was very through and explained every step of each procedure. She was always asking if I was comfortable during the procedures. She made sure we were very aware of the risks involved and took the time to answer all of our questions... I can not think of any things the care team [at Advanced Fertility and Reproductive Endocrinology Institute- West Columbia] could have done differently during our treatment course. They were always very up front and open. They were always very willing to answer all of our questions, no matter how crazy they may have been
I can not think of any things the care team [at Advanced Fertility and Reproductive Endocrinology Institute- West Columbia] could have done differently during our treatment course. They were always very up front and open. They were always very willing to answer all of our questions, no matter how crazy they may have been... The doctor [Dr. Gail Whitman- Elia] was very through and explained every step of each procedure. She was always asking if I was comfortable during the procedures. She made sure we were very aware of the risks involved and took the time to answer all of our questions
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
The doctor was very through and explained every step of each procedure. She was always asking if I was comfortable during the procedures. She made sure we were very aware of the risks involved and took the time to answer all of our questions
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Run as fast as you can to Dr. Whitman-Elia!
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
They showed that they really cared about you and helping you have a successful pregnancy.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
I honestly don't remember.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
I can not think of any things the care team could have done differently during our treatment course. They were always very up front and open. They were always very willing to answer all of our questions, no matter how crazy they may have been.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5