Galina Karpenko

New York Reproductive

Rated 8.5
Strongly recommend: 75%Don't recommend: 25%8.5
75% strongly recommend
7 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.8
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.5
9.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Volgograd St (Russia)
Residency
New York Methodist

How Doctor Communicates

doctor available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Galina Karpenko works at

New York Reproductive
Rated 6.6
Strongly recommend: 50%Neutral: 14%Don't recommend: 36%6.6

At 1 office

New York
133 East 58th Street
New York, NY 10022
(212) 317-8700
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5 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
8
Age 42 - 43
3 IUI
2 IVF
Poor Egg Quality
European
Income $100K - $199K
Lawyer
1st of 2 Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Karpenko is very straight forward but also compassionate. I saw her on almost each visit, she is patient and answers all questions candidly.... I trust her advise and direction as a doctor completely. She made me feel like she was caring for a family member, not a patient. Moving on from her office was a difficult decision.... I also saw Dr. K’s NP and at one point she provided conflicting information during monitoring. I asked that Dr. K contact me directly
I loved the personal attention of being at a small clinic. I felt like they [New York Reproductive] truly cared about the process for me as an individual & I never felt like just another number. However, being so small, the clinic did not have hours that are as flexible as larger clinics. Dr. K would call me after hours but no appointments were ever possible before 10 am or after 4 pm.... IUIs cost $500 plus medication. IVF cycles were just under $10,000 plus medication
How was your experience with Galina Karpenko at New York Reproductive?
Dr. Karpenko is very knowledgeable and compassionate. I trust her advise and direction as a doctor completely. She made me feel like she was caring for a family member, not a patient. Moving on from her office was a difficult decision.
What's one piece of advice would you give a prospective patient of Galina Karpenko at New York Reproductive?
Ask all of your questions. She is a sole practitioner. While she spends time working with each client and returns all calls but she does not have the large staff and literature available for contact and information that larger clinics make available.
During treatment, were you treated like a number or a human with Galina Karpenko at New York Reproductive?
Dr. Karpenko is very straight forward but also compassionate. I saw her on almost each visit, she is patient and answers all questions candidly.
Describe the protocols Galina Karpenko used in your cycles at New York Reproductive and their degree of success.
We did 3 clomid assisted IUIs with trigger shot. The 3rd one would have been an ivf cycle but I had scheduling issues so another IUI was scheduled. Nothing changed in protocol. Thereafter we did 2 ivf cycles with follistim, ganirelix and trigger. The only change from first to second cycle was increase dosage of follistim for the second half of the cycle. The second cycle resulted in more eggs retrieved. Not sure if this was a result of higher dosages of follistim or something else.
Describe your experience with the nursing staff at New York Reproductive.
Excellent and compassionate staff but small and very busy.
Describe your experience with New York Reproductive.
I loved the personal attention of being at a small clinic. I felt like they truly cared about the process for me as an individual & I never felt like just another number. However, being so small, the clinic did not have hours that are as flexible as larger clinics. Dr. K would call me after hours but no appointments were ever possible before 10 am or after 4 pm.
Describe the costs associated with your care under Galina Karpenko at New York Reproductive.
IUIs cost $500 plus medication. IVF cycles were just under $10,000 plus medication and certain costs at the off-site surgical center and lab. Genetic testing was exorbitant at over $5,000.
What specific things went wrong at New York Reproductive?
  • Provided conflicting information
Describe the specific things that went wrong at New York Reproductive.
I also saw Dr. K’s NP and at one point she provided conflicting information during monitoring. I asked that Dr. K contact me directly to clarify and she did later that night after personally reviewing my results.
10
Doctor
Galina Karpenko
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
New York Reproductive
New York
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 40 - 41
1 IUI
5 IVF
Endometriosis
Unexplained
European
Income $100K - $199K
4th of 4 Docs
6 IUI With Other Docs
2 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr karpenko is the 4th doctor we’ve been to and from the first appointment I felt confident that she would help us through this difficult time. She was the one to diagnose me with endometriosis. She does every ultrasound, she discusses every treatment and protocol plan personally with me in her office. She has done every retrieval and transfer. She is the one who calls me with blood results. No other clinic does any of that!
The office [NY Reproductive] is small. Dr karpenko and dr Smith are the only doctors. 3 nurses. There is never a wait, normal business hours not factory hours. Always a greeting when you walk through the door. Dr karpenko always calls me with blood results same day.... Because of my endometriosis we always did lower dosage cycles. They all included menopur (1vial). Along the way follistim was added (150), cetrotide and ovidrel was always my trigger shot.
How was your experience with Galina Karpenko at New York Reproductive?
Unfortunately we haven’t been successful yet but I firmly believe that she will get the job done. Dr karpenko is compassionate and patient and is a wonderful communicator. I know we’ve done a lot of ivf cycles with her but we were combatting the endometriosis and attempting pregnancy through ivf before choosing endo surgery.
What's one piece of advice would you give a prospective patient of Galina Karpenko at New York Reproductive?
Call and make an appointment. Her office isn’t a factory. She is very personable and compassionate and if you want to feel like a human and not a number, she’s the one to make you feel that way.
During treatment, were you treated like a number or a human with Galina Karpenko at New York Reproductive?
Dr karpenko is the 4th doctor we’ve been to and from the first appointment I felt confident that she would help us through this difficult time. She was the one to diagnose me with endometriosis. She does every ultrasound, she discusses every treatment and protocol plan personally with me in her office. She has done every retrieval and transfer. She is the one who calls me with blood results. No other clinic does any of that!
Describe the protocols Galina Karpenko used in your cycles at New York Reproductive and their degree of success.
Because of my endometriosis we always did lower dosage cycles. They all included menopur (1vial). Along the way follistim was added (150), cetrotide and ovidrel was always my trigger shot.
Describe your experience with your nurse at New York Reproductive. (Assigned nurse: Astrid and Michelle )
Dr Karpenko has a small office. 1 receptionist and 3 nurses. One is the office manager and 1 is also in billing. These women are the best we’ve ever experienced. Beyond friendly, always up for a chat. Never rushed.
Describe your experience with New York Reproductive.
The office is small. Dr karpenko and dr Smith are the only doctors. 3 nurses. There is never a wait, normal business hours not factory hours. Always a greeting when you walk through the door. Dr karpenko always calls me with blood results same day.
Describe the costs associated with your care under Galina Karpenko at New York Reproductive.
At the start I was under my insurance which was United healthcare with ZERO coverage for anything infertility related. I don’t recall what we spent exactly but the iui cycle which was the only one with dr karpenko was $1500 for everything involved, blood, ultrasound etc. As of 2018 I am covered with Cigna through my husbands insurance and we are covered 100% for medications, ivf/iui etc!! I pay $40 a co pay for blood/ultrasounds but never a copay for beta bloodwork.
Describe Galina Karpenko's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York Reproductive.
I only had 1-2 embryos at a time. When we got 2 embryos on the last cycle we transferred 2.
10
Doctor
Galina Karpenko
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York Reproductive
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 31 - 32
5 IUI
2 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Tubal Blockage
Other
Other
Strongly Recommends
Strongly Recommends
Successful
Dr. Karpenko remembered everything about me and my results everytime I went in or had a procedure. She also began to understand the type of person I was and treated me accordingly. She was personable and funny and just made me feel so comfortable about everything. I love her and am so thankful for her in this world...She had a great sense of humor which made me feel so comfortable given that I was exposed to her multiple times a week for approximately a year. As a patient, I was on time for every appointment and went with the flow putting all my trust in her and her staff. It worked and I am grateful.
The nurses [at New York Reproductive] who assisted were amazing!! Needles at first were a big scare for me but they made me feel so good and drew blood so naturally that needles are nothing to me now. They spoke to me like I was a friend and created a wonderful relationship...The strengths were the cleanliness, the promptness of seeing the patients according to their appointment and the staff. I wouldn't say there are weaknesses. Maybe the location. It's smack in the middle of the NYC so parking is nonexistent and the crowds are overwhelming at times.
How was your experience with Galina Karpenko at New York Reproductive?
From the start, Dr. Karpenko qas the only person who gave me a clear understanding of what was wrong with my husband and myself and was so compassionate about it. She had a great sense of humor which made me feel so comfortable given that I was exposed to her multiple times a week for approximately a year. As a patient, I was on time for every appointment and went with the flow putting all my trust in her and her staff. It worked and I am grateful.
What's one piece of advice would you give a prospective patient of Galina Karpenko at New York Reproductive?
Do not be shy about what you're going through emotionally or physically. She will talk to you like a friend and give you the best advice to help you.
During treatment, were you treated like a number or a human with Galina Karpenko at New York Reproductive?
Dr. Karpenko remembered everything about me and my results everytime I went in or had a procedure. She also began to understand the type of person I was and treated me accordingly. She was personable and funny and just made me feel so comfortable about everything. I love her and am so thankful for her in this world.
Describe the protocols Galina Karpenko used in your cycles at New York Reproductive and their degree of success.
I had to take 3 different types of supplements every day each for a different concern and inject myself every night with Gonal F until the procedure and then give myself a trigger shot which was Ovidrel 2 days before the procedure. With IUI it was different because I didn't need to use the other trigger shot, Centrotide. That was with my IVF treatments. The supplements increased my amh and fsh hormones and the gonal created and grew eggs for me. I also had to take progesterone after the procedure to make sure the sperm caught with the egg and stayed. My husband also had to take 2 supplements for his sperm motility and sperm count which resulted in a positive outcome. After so many times, I became pregnant on my 2nd IVF cycle and am currently 34 weeks.
Describe your experience with the nursing staff at New York Reproductive.
The nurses who assisted were amazing!! Needles at first were a big scare for me but they made me feel so good and drew blood so naturally that needles are nothing to me now. They spoke to me like I was a friend and created a wonderful relationship. I love them and I am just as grateful for them as I am for Dr. Karpenko.
Describe your experience with New York Reproductive.
The strengths were the cleanliness, the promptness of seeing the patients according to their appointment and the staff. I wouldn't say there are weaknesses. Maybe the location. It's smack in the middle of the NYC so parking is nonexistent and the crowds are overwhelming at times.
Describe the costs associated with your care under Galina Karpenko at New York Reproductive.
I was covered with my insurance so I only had a $15 co pay. I had to pay to freeze my extra eggs after the first egg retrieval which was $1500 and then a monthly storage fee of $100. It was for only 1 month.
Describe Galina Karpenko's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York Reproductive.
I feel the doctor should give her best professional opinion and the patient should consider what she says before making a decision.
10
Doctor
Galina Karpenko
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York Reproductive
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2019, 12 Eggs Frozen
NPS
10
NPS
10
Age 39 - 42
1 Egg Freezing
Prefer not to answer
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
Dr. Karpenko actually spoke to me like I was an intelligent human being capable of understanding and making decisions about my body, family, and medical care (much more rare than it should be!). She took time to meet with me and answer my questions, and always directed me to the right person in her practice to answer non-medical (administrative) questions, and made sure I got the answers I needed. She treated me with care.
This [New York Reproductive] is a small practice (not a huge clinic) that takes a very personalized approach....I have felt well cared for at every step of the way. I really have nothing negative to say.... Approx $6k in total for egg freezing... Dr. Karpenko actually spoke to me like I was an intelligent human being capable of understanding and making decisions about my body, family, and medical care (much more rare than it should be!).
How was your experience with Galina Karpenko at New York Reproductive?
Dr. Karpenko has been a clear and thorough communicator, and I have never felt rushed in her presence. Prior to beginning fertility treatment, I saw her for years as my general gynecologist, and there too I always felt well cared for.
What's one piece of advice would you give a prospective patient of Galina Karpenko at New York Reproductive?
Don't be afraid to ask all of your questions and advocate for your needs. It's been my experience that this often falls on deaf ears at other practices, but it has been my experience that Dr. Karpenko is willing to take the time and make the effort.
During treatment, were you treated like a number or a human with Galina Karpenko at New York Reproductive?
Dr. Karpenko actually spoke to me like I was an intelligent human being capable of understanding and making decisions about my body, family, and medical care (much more rare than it should be!). She took time to meet with me and answer my questions, and always directed me to the right person in her practice to answer non-medical (administrative) questions, and made sure I got the answers I needed. She treated me with care.
Describe your experience with the nursing staff at New York Reproductive.
Thorough, compassionate, good communicators.
Describe your experience with New York Reproductive.
This is a small practice (not a huge clinic) that takes a very personalized approach. Several friends of mine underwent egg freezing at major nearby hospital-affiliated clinics, and they were ALL overstimulated and had to stop treatment. That was not the case for me. I have felt well cared for at every step of the way. I really have nothing negative to say.
Describe the costs associated with your care under Galina Karpenko at New York Reproductive.
Approx $6k in total for egg freezing
10
Doctor
Galina Karpenko
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York Reproductive
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

Unknown Success
NPS
10
NPS
10
2 IUI
Other
Ashkenazi Jewish
Income $100K - $199K
4th of 4 Docs
7 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Karenpko] is by far the best doctor we've had so far to generally manage this process. We've now worked with her for about 9 months....Dr. Karenpko is also very open to working with other doctors and sharing findings and information so that she can provide the best possible care for her patients....She is the first doctor to run tests that discovered MTHFR (after a few years of doctors) and to identify high glucose blood sugar ratios...again, after other doctors tested for it and missed it or failed to test for it.
She [Dr. Karenpko] is by far the best doctor we've had so far to generally manage this process. We've now worked with her for about 9 months....Dr. Karenpko is also very open to working with other doctors and sharing findings and information so that she can provide the best possible care for her patients....She is the first doctor to run tests that discovered MTHFR (after a few years of doctors) and to identify high glucose blood sugar ratios...again, after other doctors tested for it and missed it or failed to test for it.
How was your experience with Galina Karpenko at New York Reproductive?
She is by far the best doctor we've had so far to generally manage this process. We've now worked with her for about 9 months. She is very careful about being too liberal with medications and moving too quickly with any procedures, but is also open to all ideas and trying new strategies. She is careful to analyze the data and the situation and to offer an assessment that she think works best for the patient. Dr. Karenpko is also very open to working with other doctors and sharing findings and information so that she can provide the best possible care for her patients. She is not territorial and her ego does not come before her patients. She advocates on behalf of the patient and works extremely hard (even if it's off hours) to make sure the process is as smooth as possible. When it comes to lab results, she will sometimes call us at night or weekends with results herself, so that we don't have to wait until the next day or a Monday -- she knows how stressful the waiting process can be for anything and is careful to eliminate stress wherever she can. I would have to say that she is also extremely patient and meeting with her or talking with her on the phone never feels hurried. She always makes time to answer all questions and doesn't make you feel stupid for any concern or question you may have. You do not feel like just another number to her and you don't feel like she's out for the money. Dr. K is very dedicated to her profession and to the health of her patients and clearly wants the best for them. She is the first doctor to run tests that discovered MTHFR (after a few years of doctors) and to identify high glucose blood sugar ratios...again, after other doctors tested for it and missed it or failed to test for it. I did get pregnant with her and have a miscarriage this past summer and she offered great advice, welcomed us talking to other doctors to bring in more information, and was very sensitive throughout the process. We've now had her talk to a few other doctors and read their analyses and and are finding ways to still work with her and find the best possible protocol.
10
Doctor
Galina Karpenko
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York Reproductive
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5